# Which customer success tools make the biggest difference in your day to day work?

 Hello! I'm wondering which customer success tools impact your daily work the most. I work on a small CS team and am considering investing in a new customer success tool. Which tools have stood out to you? I asked my team, and they suggested Totango and ClientSuccess. I did some basic research on G2 but also wanted to engage the community to see what other options are out there.   Totango: Totango is a customer success platform designed to help businesses monitor and drive customer engagement and retention. It offers a modular approach, allowing companies to start with essential features and scale up as needed. Totango integrates with various CRM systems, providing a unified view of customer data. Its real-time analytics and automation capabilities facilitate proactive engagement, improving customer satisfaction and retention.​  ClientSuccess: ClientSuccess is a customer success management platform focused on fostering strong client relationships and reducing churn. It offers an intuitive interface and integrates seamlessly with existing CRM systems, providing a comprehensive view of customer interactions.​ It provides clear insights into customer health and engagement, enables businesses to address issues proactively, and enhances overall customer satisfaction.​  I'm eager to hear your thoughts. I've heard of Totango before, but not ClientSuccess. Let me know in the comments below!  

##### Post Metadata
- Posted at: over 1 year ago
- Author title: Manager
- Net upvotes: 1


## Comments
### Comment 1

<p>I started my search in the small business section of G2's category page (https://www.g2.com/categories/customer-success/small-business) because I'm part of a small team. Do you think I should broaden my search to enterprise solutions?</p>

##### Comment Metadata
- Posted at: over 1 year ago
- Author title: Manager





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