ClickUp Reviews & Product Details

ClickUp offers all the tools necessary to list, define, track, and report on work at every stage of the delivery process. This holds true whether you are working individually, as part of a team, or across an entire department. The learning curve can be relatively short, IF you stay on track, because the wide range of features can be overwhelming. Additionally, I have been impressed by the support from the sales and solutions teams, who have been helpful in guiding us forward and assisting when we encounter challenges. Review collected by and hosted on G2.com.

1. I get aggravated with the Timeline view. I'd like to disable all auto sorting capability within the view, which would allow a bar to remain exactly where I placed it.

2. I'd like to have a query editor available so I can be very specific with the metrics I want to show in a dashboard. ServiceNow has a leg up on CU in the reporting category. Review collected by and hosted on G2.com.

One of its biggest strengths is its flexibility—everything from task views to dashboards can be customized to match our working style. This level of adaptability has helped us streamline coordination, reduce miscommunication, and ensure that important work doesn’t fall through the cracks. Review collected by and hosted on G2.com.

The interface can feel overwhelming for new users, with so many features competing for attention. The learning curve is noticeable, and onboarding requires time and guidance. Additionally, performance issues occasionally arise—certain views can be slow to load, and syncing across devices isn’t always seamless. More intuitive navigation and a lighter UI would make the experience smoother and more accessible for everyone. Review collected by and hosted on G2.com.

Moved to ClickUp after using Trello, and the difference is HUGE. Trello is ok but it breaks as soon as you start to scale and your team size grows.

The AI inside tasks are quite useful helps with summaries, reassigning, finding tasks, and saving time in general for small things. Automations are powerful aswell can help in reducing a lot of repetitive tasks for assigning priorities, etc., and you can replace that with AI agents, which is basically automations on Steroids lol

I like having both list and board views (unlike asana with only list and Trello for only board).

The chat channels feel Slack-like, which is great, as I don't have to pay for another software + the ability to create documents within a task is so useful, no need to go to drive, create a Google Doc, and then link that inside a task. Helps to keep you sane.

Also, the ability to create a clip (Loom) is super cool, my most used feature till now.

It's a bit overwhelming at first, but I feel ClickUp University explains everything quite easily, and you can be up and running in a few hours.

ClickUp kind of does everything, and somehow, everything just works we now use it daily for everything agency-related, and the customer support is also good! 10/10. Review collected by and hosted on G2.com.

Particular issue, but the fact that I can't delete a channel if I created it from within a location-bound place like a space/folder or list, and the fact that even though I can make a clip, I can't turn on the camera! If I were able to do that, I would just cancel the loom subscribtion once and for all lol Review collected by and hosted on G2.com.

I find ClickUp easy to use, which is really important for our EdTech company. The user interface is good, making it accessible for our main users, the teachers, who might not have much technical knowledge. Even without training, they can easily see and understand the tasks assigned to them. The initial setup was straightforward and I didn't need to hire any technical person for it. ClickUp effectively helps with task assignment, time management, dashboards, meeting notes, and docs. Review collected by and hosted on G2.com.

The price is a little bit high. We are a non-profit organization, and we can't afford to pay high remuneration. So, it would be good if they provide some basic things for NPOs. Review collected by and hosted on G2.com.

What I like most about ClickUp is how it brings multiple project management needs into a single platform. Tasks, documentation, goals, and timelines are well integrated, which reduces the need to switch between tools. The customization options—such as custom fields, views, and workflows—make it flexible enough to adapt to different team processes, and it works well for both individual task tracking and team collaboration. Review collected by and hosted on G2.com.

One drawback of ClickUp is that the wide range of features can feel overwhelming at first, especially for new users. Initial setup and customization may take time to get right, and performance can occasionally feel slow when working with large workspaces or complex dashboards. Some advanced features are also locked behind higher pricing tiers, which may not be ideal for smaller teams. Review collected by and hosted on G2.com.

I use ClickUp to manage tasks, track projects, and collaborate with my team all in one place. I really like how customizable ClickUp is. The ability to tailor workflows, views, and dashboards to fit different projects is great. Also, its powerful task tracking and collaboration features make it easy to organize and work efficiently. The flexible views and dashboards give instant visibility into priorities and progress, which saves time and keeps work aligned. It improves productivity by keeping work organized, deadlines clear, and progress visible. Review collected by and hosted on G2.com.

ClickUp feels overwhelming at first due to its many features, and performance can slow down with a large workspace. The learning curve and occasional lag could be improved. Onboarding could be simpler with guided setups, and performance could improve with faster load times and smoother handling of a large workspace. Review collected by and hosted on G2.com.

I use ClickUp in my company to manage sprints, task and overall project organization. whenever a new feature is required, i create SOP or requirement documents in ClickUp and then break the work into task for each team such as frontend, backend, QA, UI/UX. and also after production, if any issue arises, we also create tickets in ClickUp and assign them to the respective team member to track and resolve them efficiently. Review collected by and hosted on G2.com.

I like most of the feature that ClickUp provides, but one drawback is that it can feel complex for new users. Sometimes it's difficult to understand where to find things and what is happening in different sections of the platform. Also when there are many task or large projects the application can feel slow to load at times. other than these point everything works well for our needs. Review collected by and hosted on G2.com.

I'm updating my review because ClickUp continues to impress, especially with its recent major overhaul, ClickUp 4.0. My favorite part—the simple-yet-powerful Slash Command (/) in the description and comment boxes—is even better, now serving as an entry point for advanced features like the ClickUp AI (/ai) and the global AI Command Bar. This makes quick formatting (like the numbering I use for attachments) and complex actions equally easy to implement for both work and personal projects.

While the Free Forever plan is generous with unlimited members, the limitations have become more noticeable. I still appreciate that I can create multiple Workspaces (each with its 5 free Spaces) to segment my large projects. However, the introduction of caps on key features like Automations, Custom Fields, and the strict 100MB storage limit means I have to be more mindful of how I use the platform before considering an upgrade. Review collected by and hosted on G2.com.

My one dislike is that the immense number of features can sometimes lead to feature overload, making it less easy to jump in and implement without a bit of planning Review collected by and hosted on G2.com.

In clickup, creating tickets for the tech team is very easy & quick, help me keep track of all the tickets at a convenient place & I also like how I can see updates right away. It’s not perfect, sometimes things feel a bit cluttered They Can Work on UI a bit, but overall it helps me stay organized and not lose track of any customer issue. It just makes the whole Ticket & resolution process smoother for me & my entire team. Review collected by and hosted on G2.com.

The Window that shows the comment of the Team members working on the Tickets is a little small or inconveniently placed, especially when there are long threads or multiple people replying one after another. I end up scrolling way too much just to figure out what the latest update actually is. This is not any big issue its just make me a bit slower when i am in a hurry (which happened more than you think) Review collected by and hosted on G2.com.

I really appreciate the breadth of features that ClickUp offers, which helps me manage short-term tasks throughout the week and more complex, months long projects. It makes collaboration and communication with other team members seamless, which takes the clutter and chaos out of projects. I appreciate being able to keep track of what tasks I'm responsible for and their urgency easily, making my daily workflow simple. Review collected by and hosted on G2.com.

It takes some time to set up your workspaces and organize them since you are starting from a blank canvas and there are a lot of features to use. I do think the design of ClickUp could be simplified, since sometimes it can feel cluttered. Review collected by and hosted on G2.com.