# Phenom Applied AI Reviews **Vendor:** Phenom **Category:** [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 430 ## About Phenom Applied AI With Applied AI, you automate talent workflows and eliminate manual busywork to dominate the talent market. But here's what makes Phenom different - we've built an AI infrastructure specifically for HR that adapts to your industry and company's unique needs. Our Engines harmonize your data. Our Ontologies understand that hiring nurses, developing engineers, and retaining retail associates require fundamentally different approaches. Our X AI creates moments that feel like magic for every candidate and employee. And our Agents work alongside your team with unprecedented speed and precision. This isn't generic enterprise AI - it's AI that knows your DNA, whether you're scaling high-volume hiring, upskilling specialized roles, or driving internal mobility. With Phenom, you hire faster, develop better, and retain employees longer, helping the right people find the right work. Today's leaders are using Phenom to achieve results that speak volumes, even in the quietest talent markets. ## Phenom Applied AI Pros & Cons **What users like:** - Users appreciate the **ease of use** of Phenom Applied AI, which enhances productivity and simplifies recruitment processes. (54 reviews) - Users value the **ongoing updates and dynamic features** of Phenom Applied AI, enhancing usability and engagement. (33 reviews) - Users value the **summarized candidate profiles** , enabling quick assessments and streamlined workflows for enhanced recruitment. (27 reviews) - Users appreciate the **speed and personalization** in engaging experienced candidates, enhancing their recruitment process significantly. (22 reviews) - Users find Phenom Applied AI incredibly **user-friendly and easy to implement** , enhancing their recruiting efficiency and support. (21 reviews) - Communication (20 reviews) - Innovation (14 reviews) - Users appreciate the **user-friendly interface** of Phenom, which simplifies navigation and enhances the candidate management process. (14 reviews) - Efficiency (13 reviews) - Applicant Management (12 reviews) **What users dislike:** - Users find the **complexity** of Phenom Applied AI challenging, requiring significant time to understand its functionalities. (16 reviews) - Users face a steep **learning curve** with Phenom, requiring significant time to master its various functions and features. (13 reviews) - Users report **bugs and delays in defect resolution** that hinder the candidate experience and system usability. (11 reviews) - Users experience **clarity issues** with AI suggestions that often require manual adjustments to fit their specific needs. (11 reviews) - Users are concerned about **data inaccuracy** , as the AI often fails to produce relevant and qualified candidates. (10 reviews) - Lack of Guidance (10 reviews) - Users experience **technical issues** with Phenom, including glitches and occasional inaccuracies in data and reporting. (10 reviews) - Users express frustration with the **inefficiency of AI** in navigating courses and providing accurate quiz feedback. (9 reviews) - Learning Difficulty (9 reviews) - Difficult Learning (8 reviews) ## Phenom Applied AI Reviews ### 1. Phenom-enally fantastic platform for recruiters! **Rating:** 4.0/5.0 stars **Reviewed by:** Alexis K. | HR Senior Specialist II - Talent Acquisition, Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Phenom Applied AI?** The most helpful thing about the Phenom is the ability to text candidates. Most people use that as a primary source of communication, so it's good to have that when an email isn't being responded to. I also appreciate the ability to make Alight-branded email templates to send to my candidates, which adds a great aesthetic touch to an otherwise very plain and generic email. Phenom is very user-friendly, which is helpful for those who are not tech-savvy. **What do you dislike about Phenom Applied AI?** There aren't a lot of things that I dislike about the platform. A lot of things I would change are more nit-picky items that would be helpful to me personally. For example, I wish the submitted screenings would automatically filter from first submitted to most recent. I also wish the order of the questions you're reviewing as a recruiter would be in the order that the screening questionnaire was created; helps with the flow of the review. Other than that, no other suggestions. **What problems is Phenom Applied AI solving and how is that benefiting you?** It is automating a lot of tasks that were otherwise manual (i.e., sending automated emails when a candidate reaches a certain stage). I also appreciate having the option to do a digital screening complete with knockout questions in lieu of a phone screen. ### 2. Streamlined Candidate Selection, Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Erica F. | Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Phenom Applied AI?** I like using Phenom Applied AI for FitScore and AI Discovery because it really helps us find the right fit for candidates and determines which candidates we should review first when we have a large applicant pool. It's particularly useful for sorting who might not be a fit and who could be the best fit. I use AI Discovery the most and appreciate seeing candidates in our CRM who could be a fit, as well as candidates who are not in our CRM. The initial setup was automatically added to our account since we've been a customer for some time, which made it very easy. **What do you dislike about Phenom Applied AI?** I think the actual matching could be a little bit better. We have to go in and update the job description for the matching criteria. For the AI, but we still will sometimes get people who aren't the best match. **What problems is Phenom Applied AI solving and how is that benefiting you?** Phenom Applied AI helps us find the right candidates, prioritizing them for review, especially with a large applicant pool. It simplifies identifying best fits and non-fits. ### 3. Streamlines Recruitment, User-Friendly Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Kristin S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Phenom Applied AI?** I find Phenom Applied AI pretty user-friendly and easy to use for the most part. It helps free up my time for other tasks, so I can focus more on sourcing or strategy rather than admin tasks. I also like that it handles high volume with speed and consistency. The Phenom staff is always friendly and helpful. **What do you dislike about Phenom Applied AI?** Sometimes there are glitches with the voice agent. She will sometimes stall out or talk a little wonky. Occasionally, the agent will be like 'thannnnnkkkkkkkkkkkkksssssssss' and stall out before proceeding. It's more rare but it does happen. **What problems is Phenom Applied AI solving and how is that benefiting you?** Phenom Applied AI helps alleviate manual screening with the voice agent tool and aids in sourcing candidates and messaging. It frees up my time for strategic tasks, handles high volumes quickly, and is user-friendly. ### 4. Intuitive Design Streamlines Candidate Sorting **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica C. | Talent Acquisition Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Phenom Applied AI?** I like that Phenom Applied AI is very intuitive. I think the interface is pretty straightforward and well done, so I don't have to go through a lot of clicks and searches to find the matches. The percentages are right there. I also like that it's color-coded, which makes it a lot easier to see who to contact at a quick glance, like noticing a green checkbox for candidates. It's a part of our natural lives, like red lights and green lights, where green means go. **What do you dislike about Phenom Applied AI?** Nothing at this time **What problems is Phenom Applied AI solving and how is that benefiting you?** Phenom Applied AI makes it a lot easier to sort through plenty of applications for entry-level positions, especially in manufacturing. It helps me ensure top matches are prioritized for candidate review. ### 5. Boosts Hiring Efficiency with Smart Automation and Personalization **Rating:** 4.0/5.0 stars **Reviewed by:** James W. | Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Phenom Applied AI?** Phenom Applied AI stands out for its ability to streamline the talent experience by automating repetitive tasks and providing actionable insights. I particularly appreciate how it leverages AI to personalize candidate engagement, improve recruiter efficiency, and enhance overall hiring speed. The intuitive interface and data-driven recommendations make it easy to identify top talent quickly, which saves time and improves decision-making. It feels like a real productivity booster for both recruiters and candidates. **What do you dislike about Phenom Applied AI?** While Phenom Applied AI offers strong automation and personalization features, one challenge I’ve noticed is that some advanced functionalities require a learning curve for new users. Additionally, integration with certain legacy systems can be complex, which may slow down initial adoption. Improving onboarding resources and simplifying system compatibility would make the experience even better. **What problems is Phenom Applied AI solving and how is that benefiting you?** Phenom Applied AI addresses several key challenges in talent acquisition. It reduces manual effort by automating repetitive tasks like candidate screening and scheduling, which saves significant time for recruiters. The AI-driven matching and personalization features help identify the best-fit candidates quickly, improving hiring quality and speed. Additionally, its analytics provide actionable insights into pipeline health and engagement, enabling data-driven decisions. Overall, it enhances efficiency, improves candidate experience, and allows our team to focus on strategic hiring rather than administrative work ### 6. AI-Powered Talent Experience in One Powerful Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Phenom Applied AI?** It's focus on transforming the entire talent experience through AI. The ability to bring together candidate experience, recruiter productivity, and employee development on a single platform is incredibly powerful. **What do you dislike about Phenom Applied AI?** Because Phenom is pushing the boundaries of AI in the HR technology space, one challenge that stands out is the pace of change and adoption across organizations. Many companies are still in earlier stages of digital transformation, so implementing advanced AI solutions can sometimes require significant change management and education for HR team **What problems is Phenom Applied AI solving and how is that benefiting you?** Solving several of the biggest challenges in talent acquisition today, particularly around sourcing efficiency, candidate engagement, and the fragmentation of recruiting technology. Many TA teams still rely on multiple disconnected tools and manual processes to identify, engage, and track candidates, which can slow down hiring and make it difficult to create a consistent candidate experience. ### 7. User-Friendly with Room for Implementation Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Joel K. | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Phenom Applied AI?** I use Phenom Applied AI for our career site, engagement, and employee experience. I really like its ease of use and the ability to change things on the fly. It's a very user-friendly and intuitive system, which allows for greater innovation. The automation of our engagement is also a significant benefit. **What do you dislike about Phenom Applied AI?** The implementation teams could pay a little bit more attention to detail. **What problems is Phenom Applied AI solving and how is that benefiting you?** Phenom Applied AI automates our engagement and enhances employee experience, offering ease of use and the ability to quickly change things, which encourages innovation. ### 8. Effortless Candidate Sourcing with Rapid Results **Rating:** 4.0/5.0 stars **Reviewed by:** Myranda B. | Recruitment Sourcing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Phenom Applied AI?** I like how quick Phenom Applied AI provides candidates and information. It helps in creating meaningful messages for candidates, which would free up time to do other things. Also, the initial setup was very easy. **What do you dislike about Phenom Applied AI?** I find getting accurate information for tough-to-find people challenging. **What problems is Phenom Applied AI solving and how is that benefiting you?** I use Phenom Applied AI for sourcing candidates. It solves the problem of finding candidates quickly and helps in creating meaningful messages. It makes acquiring candidate information easier, freeing up time for other tasks. ### 9. Effortless Recruitment Automation, Smooth Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan . | Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Phenom Applied AI?** I like how Phenom Applied AI automations help reduce the time that recruiters have to do the same tasks repeatedly, like emailing candidates and tagging them with certain statuses. I also appreciate that implementation was easy, and the team was great to work with. **What do you dislike about Phenom Applied AI?** There are some integration issues with Workday ATS **What problems is Phenom Applied AI solving and how is that benefiting you?** Phenom Applied AI reduces recruiter tasks, enhances candidate communication, and monitors pipeline activity. Its automation reduces repetitive tasks like emailing and tagging candidates. ### 10. Quick Sourcing Elevates Recruiter Efficiency **Rating:** 4.0/5.0 stars **Reviewed by:** Jill W. | Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Phenom Applied AI?** I like the quick sourcing feature of Phenom Applied AI because it helps to make recruiters more efficient. They aren't spending hours sifting through profiles, which is a big time saver. I also appreciate the nice career site presentation, which contributes to an improved candidate experience. **What do you dislike about Phenom Applied AI?** N/A **What problems is Phenom Applied AI solving and how is that benefiting you?** I use Phenom Applied AI for quick sourcing and providing a better candidate experience, which makes recruiters more efficient by reducing the time spent sifting through profiles. ### 11. Efficient Talent Acquisition Made Simple **Rating:** 4.0/5.0 stars **Reviewed by:** Sonny R. | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Phenom Applied AI?** I really like the ability to communicate with potential employees in a quick and efficient way using Phenom Applied AI. The messaging is easy to craft, and it offers tools to make sure the messages look great, too. **What do you dislike about Phenom Applied AI?** Not applicable. **What problems is Phenom Applied AI solving and how is that benefiting you?** I use Phenom Applied AI to find potential hires and their contact information. It helps me communicate with potential employees quickly and efficiently, with easy message crafting and tools to ensure messages look great. ### 12. Exceptional Candidate Sourcing Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Adam P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Phenom Applied AI?** I like how Phenom Applied AI helps me find candidates all over the internet, casting a wide net. This is incredibly valuable because these candidates can sometimes be difficult for me to find. **What do you dislike about Phenom Applied AI?** N/A **What problems is Phenom Applied AI solving and how is that benefiting you?** I use Phenom Applied AI to source Physician candidates by finding niche candidates and casting a wide net over the internet, which helps in locating difficult-to-find professionals. ### 13. Enhances Applicant Flow with Seamless AI Scheduling **Rating:** 3.5/5.0 stars **Reviewed by:** Amber B. | Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Phenom Applied AI?** I like the AI interview scheduling offered by Phenom Applied AI, and the new career site for our company. These features help bring us more applicant flow externally. **What do you dislike about Phenom Applied AI?** N/A **What problems is Phenom Applied AI solving and how is that benefiting you?** I use Phenom Applied AI for tracking applicant flow internally and externally. It helps with AI interview scheduling and enhances our company’s career site, bringing us more external applicant flow. ### 14. Adaptive and Innovative, with Room to Grow **Rating:** 3.5/5.0 stars **Reviewed by:** Faina K. | Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Phenom Applied AI?** Its ability to adapt and be innovative in an ever changing market **What do you dislike about Phenom Applied AI?** It’s new technology that we constantly need to be informed and keep up with the changes **What problems is Phenom Applied AI solving and how is that benefiting you?** Finding talent and growing our workflow processes ### 15. Easy to Use, Streamlines Candidate Screening **Rating:** 4.0/5.0 stars **Reviewed by:** Paige C. | Senior Technical Recruiter, Staffing and Recruiting, Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Phenom Applied AI?** I appreciate Phenom Applied AI for its ease of use, and it really helps in screening more candidates quicker. **What do you dislike about Phenom Applied AI?** Nothing **What problems is Phenom Applied AI solving and how is that benefiting you?** Phenom Applied AI helps me screen more candidates quicker and is easy to use. ### 16. Streamlined Scheduling, Needs More Reporting Features **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Phenom Applied AI?** I find Phenom Applied AI easy to use after training, and it's very intuitive. It really speeds up scheduling and reduces errors, which gives recruiters more time for face-to-face interactions with candidates. **What do you dislike about Phenom Applied AI?** I wish Phenom Applied AI had more functionality for reporting. **What problems is Phenom Applied AI solving and how is that benefiting you?** Phenom Applied AI speeds up scheduling and reduces errors, freeing more recruiter time for candidate face-to-face interactions. It's easy to use and very intuitive after training. ### 17. Innovative, Always Improving—With Some AI Reliance Concerns **Rating:** 3.5/5.0 stars **Reviewed by:** Breanna G. | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Phenom Applied AI?** I appreciate the innovative technolgy and consistent improvement **What do you dislike about Phenom Applied AI?** AI is scary so relying on it comes with disadvantages **What problems is Phenom Applied AI solving and how is that benefiting you?** Creating a world class talent acquisition team ### 18. Love the Emailing Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Phenom Applied AI?** The emailing is a great feature also the lead gens **What do you dislike about Phenom Applied AI?** Nothing all 9f the ai features are great **What problems is Phenom Applied AI solving and how is that benefiting you?** The lead generation is very great ### 19. Interesting app **Rating:** 3.5/5.0 stars **Reviewed by:** Ashley P. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Phenom Applied AI?** I like the idea and concept of Phenom Applied AI. **What do you dislike about Phenom Applied AI?** I dislike the use of artificial intelligence in job searches and in the professional field. **What problems is Phenom Applied AI solving and how is that benefiting you?** It helps find ideal candidates for specific jobs. ### 20. Very Helpful & Advanced CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Edithann B. | Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Phenom Applied AI?** I think one of my favorites aspects are the courses and certfications. It is nice how thurough and developed the trainings are for learning how to use the application. Also the Phenom Chrome Extension tool is something I utilize daily for work so I appreciate that and how easy it is to upload a resume and it auto-fills the candidate's profile. It has also integrated with our other software well because of the extension tool and also being connected to our career site. **What do you dislike about Phenom Applied AI?** The only thing I have struggled with is the always-on campaigns can't be used for dynamic lists, which is what I would want to use them for. For new matches in dynamic lists to get that always-on message, but I will say I am newer to using the application so maybe this is something I lack understanding on. **What problems is Phenom Applied AI solving and how is that benefiting you?** When folks apply it automatically allows them to enter who referred them, also the referrals are so easy to see since they get a purple little triangle next to their name, and all you have to do is hover over it to see who referred them. Our referral program is something we want to streamline and make easier for pulling for compensation and reporting, which is built into Phenom analytics. ### 21. Powerful Tool - Complex Setup **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2024 **What do you like best about Phenom Applied AI?** It's an easy-to-use program. The two-way integration is a game changer. The AI features are extremely useful and save a ton of time. **What do you dislike about Phenom Applied AI?** Until you set up the filters to sort out Rejeceted, and Withdrawn applications the data looks overwhelming. It wasn't until I got comfortable with the filters that I could make sense of the information in front of me. You should consider adding more filters or spotlights that have those rejected or withdrawn candidates removed. Also we have 15 "Rejected" Statuses, and more withdrawn, clicking each one individually on the exclude filter is hard and time-consuming, there should be a way to exclude all rejected statuses at once. **What problems is Phenom Applied AI solving and how is that benefiting you?** I use the AI Feature alot. In fact I've learned that I can program the AI to creat the emails, that read and resume and draft an email to the hiring managers as to why this candidate is a good fit. I haven't had success inviting leads to apply. I've sent over 1000 emails through Phenom and not one has resulted in someone being interested or hired. ### 22. Complicated Course Structure, Confusing Quizzes **Rating:** 3.5/5.0 stars **Reviewed by:** Megan L. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2024 **What do you like best about Phenom Applied AI?** I like how in-depth the training is, and that there is a mix between videos and written information. It was helpful to have it broken up like that. **What do you dislike about Phenom Applied AI?** I did not like that the certifications had courses where you had to leave the certification you were currently taking to take courses from another certification in order to fulfill the requirements. It was also difficult to navigate the courses homepage and find the certifications I was currently working on and enrolled in. I also didn't like that if you got a question wrong on the quiz, it didn't refer you back to the lesson that would help you learn where you went wrong. The questions were also confusing, complex, and sometimes not fully correct. I even asked the Phenom Bot to clarify, and it gave different answers. If I got a question wrong, I would ask the bot, and it would explain an answer that indicated to me that my answer would have been correct. So there is mismatch information in the quizzes, or the bot is wrong. **What problems is Phenom Applied AI solving and how is that benefiting you?** Sometimes, pipelining candidates can be difficult. Phenom makes it easy to pipeline candidates for future opportunities. ### 23. Phenom Intelligent Talent Experience Platform: Powerful but Challenging **Rating:** 3.5/5.0 stars **Reviewed by:** Delphine C. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Phenom Applied AI?** Phenom Intelligent Talent Experience Platform stands out by delivering a personalized candidate experience through AI-powered job recommendations **What do you dislike about Phenom Applied AI?** Phenom Intelligent Talent Experience Platform is a powerful solution, but it presents challenges, particularly in terms of cost, implementation complexity, advanced customization, and the need for extensive user training. **What problems is Phenom Applied AI solving and how is that benefiting you?** Phenom enables HR teams to save time, reduce recruitment costs, and improve hiring quality by attracting better-suited candidates. ### 24. The platform itself is user friendly, I feel as though I am competent and built fluency fast. **Rating:** 4.0/5.0 stars **Reviewed by:** Henal M. | Small Business Owner, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Phenom Applied AI?** the most helpful is the dashboard - having a one stop shop for all tools is amazing **What do you dislike about Phenom Applied AI?** One thing that i hope continues to change is the number of features - being able to use the tool via the app is amazing though and i hope it grows. **What problems is Phenom Applied AI solving and how is that benefiting you?** Canddiate communication, candidate information storage, comprehensive profiles ### 25. Good platform for organizing talent **Rating:** 4.0/5.0 stars **Reviewed by:** Abbey E. | Corporate Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Phenom Applied AI?** I really like the ability to create custom workflows and be able to easily find where the candidate is in the process. **What do you dislike about Phenom Applied AI?** There are some technical issues with connecting to our ATS and ensuring that the applicant process is streamlined and consistent across all of our platforms. **What problems is Phenom Applied AI solving and how is that benefiting you?** It solves the problem of being unsure where applicants are in the hiring process and being able to have potential leads as well as established applicants all in the same place. ### 26. Hit-and-miss **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2024 **What do you like best about Phenom Applied AI?** Love the features which categorize applciation based on relevant experiences and skillsets .This would help Talent Acquisition team to filter application better and without prejudice. It is also good that Phenom has the features to indicate at which level of recruitment stage the candiate is at as this will allow us to monitor the candidate interview progress. **What do you dislike about Phenom Applied AI?** There are times when sending interview invite and the proposed time was different instead of the oroginal time scheduled (example interview at4.00pM and it was send out as 4.10PM) **What problems is Phenom Applied AI solving and how is that benefiting you?** Business Problem- Find the right candidate with the right experience and skillsets Solution-Phenom Intelligent Talent Experience Platform provide AI Discovery and also useful insight on candidates as this will help recruiter to filter candidates ### 27. very strong candidate, recruiter and employee experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Phenom Applied AI?** User friendly interface that drives adoption for candidates, recruiters, managers and HR leads. CRM, strong Career website, good XML integrations for common job boards, google jobs / glassdoor integration, good recruitment marketing capabilities and connection capabilitiesto social media (using UTM codes). Vacancy level & global data analytics. Solid feature update cycle, now including skills analysis, interview scheduling, agency portal, ... **What do you dislike about Phenom Applied AI?** Not a complaint ... just be sure to discuss and purchase all the features you expect in your end product. Some features may not be included as standard and could be an unexpected add on cost / implementation work. And this is true for all platforms, not specifically Phenom. **What problems is Phenom Applied AI solving and how is that benefiting you?** Upgrading to leading edge Recruitment Marketing capabilities. Giving career ownership back to employees in a transparent platform, encouringing internal moves / gigs etc. using AI to help guide users / employees. Talent Pooling talent using AI to support recommened talent as soon as they apply. Building a skills map of the company - suggesting learning / career moves to employees to close skills gaps. ### 28. Organized and Functional. **Rating:** 4.0/5.0 stars **Reviewed by:** Megan S. | Talent Advisor, Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2024 **What do you like best about Phenom Applied AI?** I really like the option to sort my candidates into different lists and projects. It helps keep me organized and I know exactly what step each person is in my process for hire. **What do you dislike about Phenom Applied AI?** I really wish I could use the platform with outlook. As in, any email exchanges I have with candidates would sync to the CRM. I get a lot of email traffic that I must manually enter, and the only option is to put it as a note. So, either being able to add an email manually or have an outlook extension would be helpful. **What problems is Phenom Applied AI solving and how is that benefiting you?** I really like the option to sort my candidates into different lists and projects. It helps keep me organized and I know exactly what step each person is in my process for hire. ### 29. Using Phenom as a Talent Acquisition Professional **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica C. | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Phenom Applied AI?** I like that it is integrated with AI and gives options to re-write paragraphs and is able to capture leads for different roles. **What do you dislike about Phenom Applied AI?** It can time out pretty quickly when I am working, for example on interviews and I need to reload the page and start over. **What problems is Phenom Applied AI solving and how is that benefiting you?** Losing candidates in the application process: It captures leads who have clicked on any of our jobs Using my personal number to contact candidates: It has an SMS option on Phenom Expressing difficult outcomes for candidates: It can write custom messages using AI to carefully express bad news to candidates ### 30. Solid Product, Slightly Clunky **Rating:** 3.5/5.0 stars **Reviewed by:** Jennifer P. | Manager, Employer Branding, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Phenom Applied AI?** On the surface, Phenom offers everything a Recruiter and Employer Brand Manager could want. A way to track where applicants come from, easy ways to house candidates in a CRM, streamlined ways to promote events, etc. all in one place. **What do you dislike about Phenom Applied AI?** Phenom is not without it's troubles. It can be a bit glitchy at times and not provide 100% accurate data, but this is the case with almost all products in this class. **What problems is Phenom Applied AI solving and how is that benefiting you?** The biggest plus for me is Phenom offers a singular place to house candidate information and tracking. ### 31. Next Level CRM for Talent Acquisition teams **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Phenom Applied AI?** SMS text campaign, creating talent pools via Spotlight and List features. Being able to tag team members for collaboration **What do you dislike about Phenom Applied AI?** Not being able to add photo/images to SMS text message. Not all data from implementation import is parced out in a way that can be identified through the advance filtering search. **What problems is Phenom Applied AI solving and how is that benefiting you?** Solving: Sourcing passive candidates who have engaged with our team preaviously in a seamless and automated way Benefiting: Leveling up sourcing and recruitment marketing efforts and expanding outrach ### 32. user friendly AI **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Phenom Applied AI?** interview scheduling works fantastic. I like how the tool is user-friendly **What do you dislike about Phenom Applied AI?** how do you rate candidates. AI has to be trained a lot to work **What problems is Phenom Applied AI solving and how is that benefiting you?** save time ### 33. Phenom Overview **Rating:** 4.0/5.0 stars **Reviewed by:** Christina W. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Phenom Applied AI?** I like that we can make each of our pwn views different. My candidate page can look different than my co workers, and each can be unique to how we work. I also like the ease of creating campaigns and the insights it gives us into how many have opened, viewed, etc. **What do you dislike about Phenom Applied AI?** I do not really have any cons at the moment. I am still working through how to best use the platform. **What problems is Phenom Applied AI solving and how is that benefiting you?** It is helping me keep my candidates in order and organized. ### 34. Phenom Review **Rating:** 3.5/5.0 stars **Reviewed by:** Laura C. | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Phenom Applied AI?** I love having AI capabilities with crafting emails. I love the texting capability as well. **What do you dislike about Phenom Applied AI?** I wish there was a better way to organize all of my candidates that way I don't have to do double work in workday. **What problems is Phenom Applied AI solving and how is that benefiting you?** Making it easier and more efficient to contact candidates. Providing us with a way to contact dozens of leads, adding to our candidate pool that way we can attract more candidates for all of our open positions. ### 35. Lots of tools, lots of data **Rating:** 4.0/5.0 stars **Reviewed by:** Denyse I. | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Phenom Applied AI?** The ability to capture all of our data in one place. Add to that the ability to download reports and filter as necessary. **What do you dislike about Phenom Applied AI?** It's a lot of information and people occasionally get lost in the weeds. You need to implement a chunk at a time. **What problems is Phenom Applied AI solving and how is that benefiting you?** It is capturing data that our ATS is not effective at capturing. It's also giving us a platform to use to re-energize candidates that dropped off during the application process. ### 36. The technology and continuous improvement of the technology is great **Rating:** 3.5/5.0 stars **Reviewed by:** Cathy W. | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Phenom Applied AI?** We really like the technology and Phenoms approach to stay current on the latest tech. We love the analytics that we can receive now especially with hosted apply and automated scheduling. **What do you dislike about Phenom Applied AI?** The implementation timeline is always rough and takes longer than expected **What problems is Phenom Applied AI solving and how is that benefiting you?** The analytics we receive is great. The ability to update our career site at any time is amazing. The automated scheduling tool is cutting down time for recruiters to schedule interviews. ### 37. TA Modernization **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Phenom Applied AI?** We have implemented phenom as part of our talent acquisition modernization efforts. We are still in the process of turning on the various functionality offered. **What do you dislike about Phenom Applied AI?** Implementation took longer than expected. **What problems is Phenom Applied AI solving and how is that benefiting you?** Time to fill, conversion rates ### 38. Phenom **Rating:** 4.0/5.0 stars **Reviewed by:** Jonathan M. | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Phenom Applied AI?** What is helpful the most about phenom is being able to reach out to the CVM at any time if there is anything that i need assistance with l. **What do you dislike about Phenom Applied AI?** There has been times in the past where Phenom has been down for a couple hours. **What problems is Phenom Applied AI solving and how is that benefiting you?** The problem Phenom is solving is bringing quality candidates all under one system to seamlessly get the candidate through the process. ### 39. Great CRM and Talent Platform. Phenom is a super tool for Recruiters and Recruitment Marketing Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Bill M. | Manager – Digital Technology Recruiting, Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Phenom Applied AI?** The AI is the best I've used in and TA system. You can also create automations quickly. It makes communicating with large numbers of candidates significantly easier. **What do you dislike about Phenom Applied AI?** The integration between Phenom and other platforms is time consuming and requires a lot of time and effort to maintain. **What problems is Phenom Applied AI solving and how is that benefiting you?** We are modernizing all our TA processes and system. Phenom is a key component of this. ### 40. Phenom Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Richelle O. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Phenom Applied AI?** I love being able to easily text back and forth with candidates. Its so easy to use and makes communication with candidates quick & easy. **What do you dislike about Phenom Applied AI?** I wish I had more control of what is on my dashboard. Would love to set up in a way that works best for me. **What problems is Phenom Applied AI solving and how is that benefiting you?** I'm not aware of a problem at this time ### 41. Overall, a good CRM but some improvements could be made. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Phenom Applied AI?** The ability to flawlessly communicate with candidates through the platform. **What do you dislike about Phenom Applied AI?** It is very difficult to track large numbers of candidates through Phenom, as certain automations aren't fully working. At this time, we also do not have visibility into when/if a manager received an evaluation request. When rescheduling an interview, it often defaults to making the event private. There have been instances where candidates reply to text messages, but we are not receiveing a notification via email. **What problems is Phenom Applied AI solving and how is that benefiting you?** Phenom has been a great scheduling tool, as well as a place to host all candidate application that we may have. ### 42. Great For recruiting **Rating:** 4.0/5.0 stars **Reviewed by:** Alexa G. | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Phenom Applied AI?** It's excellent for tracking candidates. Very easy to communicate with other recruiters on updates for candidates **What do you dislike about Phenom Applied AI?** I do think the process for creating email campaigns and editing would be a little easier. **What problems is Phenom Applied AI solving and how is that benefiting you?** Makes the process of creating quick emails fast and gets the point across while dealing with a high volume of candidates ### 43. I love the tracking capacity Phenom offers for candidates! **Rating:** 4.0/5.0 stars **Reviewed by:** Blanca V. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Phenom Applied AI?** Most helpful is the tracking of candidates, statuses and scheduling updates. Also, sharing candidate profiles! **What do you dislike about Phenom Applied AI?** That it will not communicate with Workday more, some of the work we do is duplicated like note updates in Workday/Phenom. Notes have to be updated in both. **What problems is Phenom Applied AI solving and how is that benefiting you?** Tracking of candidates, sharing profiles and updates on interviews. ### 44. Easy to use and Great way to keep track of candidates! **Rating:** 4.0/5.0 stars **Reviewed by:** Grace G. | Manager, Vet Services & Partnerships, Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Phenom Applied AI?** I like to ability to create your own custom lists based on filters you select. Having your own custom lists makes it easier to sort through long lists. **What do you dislike about Phenom Applied AI?** Have not found anything that I dislike on the platform yet! **What problems is Phenom Applied AI solving and how is that benefiting you?** Helping to keep track of candidates, follow ups and a place to hours information about them. ### 45. University recruitment **Rating:** 3.5/5.0 stars **Reviewed by:** Beth K. | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Phenom Applied AI?** The user interface is simple and nice to look at. The careers site capability gives great results **What do you dislike about Phenom Applied AI?** Need a solution that supports uni recruitment better- offline registration, branching questions for forms and evaluations, linkage of jobs to events **What problems is Phenom Applied AI solving and how is that benefiting you?** Collection and storage of candidates for pipelining ### 46. Why we use Phenom **Rating:** 4.0/5.0 stars **Reviewed by:** Cara A. | Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Phenom Applied AI?** The efficiency and ease of the tool. We are able to reduce time and effort while increasing engagement and productivity **What do you dislike about Phenom Applied AI?** Nothing is least helpful, would appreciate more data and analytics offerings. **What problems is Phenom Applied AI solving and how is that benefiting you?** Time to full, time used to source. Tracking events and talent from these initiatives ### 47. One stop shop **Rating:** 4.0/5.0 stars **Reviewed by:** Brooke C. | Campus Recruiting Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Phenom Applied AI?** I enjoy the Events section, it allows me to effortlessly create and track multiple events each month. **What do you dislike about Phenom Applied AI?** It's not always the most intuitive to trouble shoot issues. However, the support team is always helpful! **What problems is Phenom Applied AI solving and how is that benefiting you?** It organizes my candidates and events well. ### 48. Phenom for engaging with active and passive candidates **Rating:** 4.0/5.0 stars **Reviewed by:** Jasmine M. | Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2023 **What do you like best about Phenom Applied AI?** The ability to easily set up engagement and nurture campaigns to active and passive talent. It can be used to re-engage previous applicants, keep candidates warm as hiring teams make changes to the job, or whatever situation calls for nurturing talent and keeping them engaged in the hiring process. **What do you dislike about Phenom Applied AI?** It can take a while to fully grasp all of the functions within Phenom. It definitely took me a few months to fully understand the different between projects, lists, and spotlights; and why you would use one over the other. **What problems is Phenom Applied AI solving and how is that benefiting you?** One stop shop for candidate engagement. That is the main use that I get out of Phenom. Others within our team also uses Phenom for talent intelligence, tracking different metrics, etc. ### 49. Great implementation process! Talent experts **Rating:** 4.0/5.0 stars **Reviewed by:** Anna S. | Associate Director, HR Planning & Solutions, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Phenom Applied AI?** The opportunity to customize when possible that suits our company priorities **What do you dislike about Phenom Applied AI?** Nothing to report yet! JSQ is something that may be of more interest in the future **What problems is Phenom Applied AI solving and how is that benefiting you?** The application flow with our current ATS and speeding up the screening process ### 50. Collaborative relationship & helpful valuable solution **Rating:** 3.5/5.0 stars **Reviewed by:** carolyn g. | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Phenom Applied AI?** Recruiter and candidate experiences improved bed greatly. Ease of use. **What do you dislike about Phenom Applied AI?** All good from my perspective. The business may have more specific feedback **What problems is Phenom Applied AI solving and how is that benefiting you?** Streamlining our hiring process improving cost and speed of hiring process overall . Sourcing improvements etc. ## Phenom Applied AI Discussions - [What is Talent Experience Management (TXM)?](https://www.g2.com/discussions/what-is-talent-experience-management-txm) - 2 comments, 1 upvote - [Candidates are abandoning your ATS application process](https://www.g2.com/discussions/candidates-are-abandoning-your-ats-application-process) - 3 comments, 1 upvote - [Does Phenom People integrate with Workday Recruiting?](https://www.g2.com/discussions/does-phenom-people-integrate-with-workday-recruiting) - 5 comments, 1 upvote - [What data can you see in Phenom BOT Analytics?](https://www.g2.com/discussions/what-data-can-you-see-in-phenom-bot-analytics) - 1 comment - [Is Phenom people a product company?](https://www.g2.com/discussions/is-phenom-people-a-product-company) - 1 comment - [View Phenom Applied AI pricing details and edition comparison](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-05-21+02%3A10%3A44+-0500&secure%5Bsession_id%5D=d59b5c65-8ab7-4bc5-8312-dd6c11c42b29&secure%5Btoken%5D=2ca09c72d40cc1a67705c2eabec8e2036615a37d9d4853106ba7b0cf320eecac&format=llm_user) ## Phenom Applied AI Integrations - [Workday Recruiting](https://www.g2.com/products/workday-recruiting/reviews) ## Phenom Applied AI Features **Analytics** - Curation - Program Impact - Analytics **Basics** - Reporting - Interoperability - Performance **Platform Basics** - Interoperability - Performance - Self-service - Automation **Platform Functionality** - Sourcing and Candidate Identification - Job Posting - Interview Scheduling - Applicant Tracking **Platform Basics** - Reporting - Interoperability - Performance **Platform Content** - Automation - File Sharing - Customizability **Career pathing** - Employee Profiles - Career Paths **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Core Features - Employee Experience Software** - Employee Lifecycle Management - Communication **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Core Recruiting ** - Automated Resume Screening - End-to-End AI Recruiting Workflow - Adaptive AI Model Refinement - Human Oversight **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Configure** - Customizable Branding **Basics** - Interoperability - Reporting - Mobility **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Data** - Platform Search - Dashboard - Alerts and Notifications - Analytics **Platform Basics** - Interoperability - Performance - Integrations **Platform Content ** - Employee Tracking - Employee Development - Career Development **Opportunity matching** - Opportunity Database - Opportunity Matching **People Analytics - Employee Experience Software** - Action Plan - Productivity **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Interviewing & Assessment** - AI-Enabled Interviews & Assessments **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Management** - Management Tools - Dashboards & Reporting - Integrations **Performance** - Performance - Monitoring - Reporting **Content** - Automation - File Sharing **Platform Functionality** - Dashboard - Talent Management - Diversity - Add-on - Talent Acquisition - Proctoring - Assessments **Platform Content** - Digital Strategy - Candidate Relationship Management - Employer Branding - Social Recruiting **Platform Additional Functionality ** - Dashboard - Mobility - Messaging - Task Management - Payment - Portal - Integrations **Analytics and integrations** - Skills Analytics - Reporting - Integrations **Advanced Features - Employee Experience Software** - Digital Experience Management - Benchmarking - Employee Listening **Job Content Creation** - AI-Generated Job Descriptions **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Program** - Custom Profiles - Identifying Participants - Match Creation **Additional Functionality** - Mobility - Dashboard - Task Management **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Platform Performance** - Automation - File Sharing - Reporting **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building **AI Candidate Interaction & Outreach** - Automated Interview Scheduling - Conversational Chatbots & Virtual Assistants - AI-Driven Outreach & Follow-Ups **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Training & eLearning** - Social Learning **Recruiting and Onboarding** - Interview Scheduling **Platform Additional Functionality** - Dashboard - Mobility **Agentic AI - Talent Intelligence** - Multi-step Planning - Adaptive Learning - Natural Language Interaction - Decision Making **AI Candidate Evaluation & Insights** - Recruiter Decision Support - AI-Based Candidate Ranking - AI-Based Candidate Assessment ## Top Phenom Applied AI Alternatives - [ICIMS](https://www.g2.com/products/icims/reviews) - 4.2/5.0 (972 reviews) - [Eightfold AI](https://www.g2.com/products/eightfold-ai/reviews) - 4.2/5.0 (191 reviews) - [Oracle Talent Management Cloud (formerly Taleo)](https://www.g2.com/products/oracle-talent-management-cloud-formerly-taleo/reviews) - 3.4/5.0 (347 reviews)