I really value ClickUp for its ability to customize fields and associate them with different task types. This customization is important to us as it makes us more efficient. We also make great use of customizing views with columns and different editing capabilities, which allows us to view information in various ways. This reduces the time needed compared to traditional service ticket systems. The help files are incredibly helpful and informative for configuring certain aspects, and the overall experience is fairly intuitive.

I like the customizations you can do to make it work for you. Having the ability to make tasks reoccurring and create templates have saved me a ton of time. Their onboarding staff is also great and extremely helpful. I had a hard time using ClickUp effectively in the beginning but they offer a free consultation with their onboarding staff to help you get the most of it.

I use ClickUp for project managing in my marketing agency. I like the many features and tools it has, making it very customizable to any kind of project or need for me or my clients. I use everything from the simplest to the most advanced features. The tasks are more organized, and I've set up automations that save me lots of time and clicks. ClickUp shows better benefits compared to its pricing and offers more features than its main competitor. It's more complete and has a closer connection to the client, with human support scheduling calls to discuss questions and provide support.