customization an hirerarchy is the best pm tool

I like how comprehensive ClickUp is; it has many features that we don't use but could. Task management for me is very good, and I think I could make more use of ClickUp and I'm not doing it. It helps my team and me to distribute tasks efficiently and quickly.

I love the ability to get granular on tasks and subtasks so that conversations, progress, and supporting documentation can be tied to the specific item (versus a general email inbox that doesn't sort and organize the information in the same way). I also like the different views/visibility of the same information, the ability to tag teammates so that they can go directly to the task/subtask and conversation thread w/o searching through their inbox or chat messages. I also like that each item on my decision log/RFI log, etc. can be tracked by phase of progress and/or when it was created/opened/closed and whose court it is in. I'm amazed at the features this program offers and the value for the price (buh-bye Microsoft Planner).