ClickUp Reviews & Product Details

Being able to manage all my tasks in one place, as well as share tasks with clients for proofing and marketing planning and time track for billing. Review collected by and hosted on G2.com.

Can be hard to navigate to learn at the beginning, but once you're set up it's great. Review collected by and hosted on G2.com.

ClickUp’s flexibility is the biggest advantage for us. We’ve customised the entire workspace around our business workflows instead of adjusting our processes to the tool.

We use it across Customer Success, Growth, Operations, Compliance, Finance, and Tech, and having everything in one place has brought strong structure and visibility. Custom statuses, fields, automations, and dashboards help us run onboarding, compliance, integrations, and internal tracking smoothly, with far less dependency on emails and follow-ups. Review collected by and hosted on G2.com.

One area that can be improved is plan transparency. Many advanced features only become clear after you start using the product or when you try to access them and realise they’re part of a higher plan.

We initially started on Unlimited and later moved to Business after understanding the deeper capabilities, but the feature differences aren’t always obvious upfront. It would be helpful if ClickUp made plan comparisons and upgrade requirements clearer early on, especially for teams designing their workflows from day one.

Overall, it’s manageable, but clearer visibility into plan-level features would make decision-making easier. Review collected by and hosted on G2.com.

What I like best about ClickUp is its flexibility and wide range of features that allow us to manage tasks, projects, and documentation in one place. It’s easy to get started, highly customizable, integrates well with other tools, and is something we use daily to keep teams aligned and productive. Review collected by and hosted on G2.com.

ClickUp can feel overwhelming at times due to the large number of features, and performance can occasionally slow down when working with complex or heavily customized workspaces. Review collected by and hosted on G2.com.

What I like most about ClickUp is how it brings everything together in one place—tasks, timelines, comments, documents, and accountability are all interconnected. This reduces unnecessary back-and-forth and makes work much more transparent. The flexibility in customizing workflows, statuses, and views allows different teams to work in ways that truly fit their processes, while still maintaining visibility and control. ClickUp has greatly improved coordination, follow-ups, and the overall execution of daily tasks. Review collected by and hosted on G2.com.

Some features in ClickUp come with a learning curve, especially for new users, due to the wide range of options and configurations available. At first, this abundance of choices can feel a bit overwhelming. However, after completing the initial setup and spending some time with the platform, users tend to become more comfortable, and the flexibility it offers turns into a real advantage. Review collected by and hosted on G2.com.

ClickUp is an all-in-one project management platform that combines task management, time tracking, documentation, and reporting in a single place. What I like the most is the high level of customization: you can adapt views, statuses, and automations according to each workflow. The integrations with Slack, Google Drive, and calendar tools make collaboration much easier. I also appreciate how easy it is to manage multiple projects and track team productivity in real time. Review collected by and hosted on G2.com.

Sometimes the platform feels overloaded with features, which can make the learning curve steep for new users. The mobile app is not as fluid as the desktop version, especially when working offline. Performance can be a little slow when handling very large workspaces with thousands of tasks. Review collected by and hosted on G2.com.

ClickUp allows users to get an executive overview or a drill-down, granular view with a simple click. Also, automations, alerts and communications with my team are such the epitome of simple and convenient, that we're considering canceling our other communications application! The entire company uses ClickUp all day, every day so having these features and it being easy to use is of utmost importance.

I've had to contact Support for something that I couldn't figure out and they were prompt, courteous and knowledgeable and fixed my user-error quickly.

The implementation was quite easy and customizing was straight-forward. There are also plenty of tutorials available for help. Review collected by and hosted on G2.com.

I find it difficult to get a Project Management Dashboard or Overview that organizes information at the folder level instead of the list level. This is a challenge because, in my setup, each folder within a space represents a different client, each with their own lists. What I really need is a view that allows me to quickly see all my clients at the folder level, along with their tasks due across all their lists.

Also, there needs to be something set up for a marketing calendar. This is very difficult, if not impossible, to do easily and efficiently for a client. Review collected by and hosted on G2.com.

ClickUp is an incredibly flexible and powerful platform that brings tasks, docs, goals, and team communication into one place. It has helped me replace multiple tools and build a clear, structured workflow for both personal and team use. The customization options and responsive customer support make a big difference in day-to-day productivity. Review collected by and hosted on G2.com.

At first, ClickUp can feel complex because of the wide range of features available. However, with the help of ClickUp’s support team and call with support team and watch tutarial video and proper setup, this complexity became manageable and no longer an issue for me. Review collected by and hosted on G2.com.

ClickUp offers all the tools necessary to list, define, track, and report on work at every stage of the delivery process. This holds true whether you are working individually, as part of a team, or across an entire department. The learning curve can be relatively short, IF you stay on track, because the wide range of features can be overwhelming. Additionally, I have been impressed by the support from the sales and solutions teams, who have been helpful in guiding us forward and assisting when we encounter challenges. Review collected by and hosted on G2.com.

1. I get aggravated with the Timeline view. I'd like to disable all auto sorting capability within the view, which would allow a bar to remain exactly where I placed it.

2. I'd like to have a query editor available so I can be very specific with the metrics I want to show in a dashboard. ServiceNow has a leg up on CU in the reporting category. Review collected by and hosted on G2.com.

One of its biggest strengths is its flexibility—everything from task views to dashboards can be customized to match our working style. This level of adaptability has helped us streamline coordination, reduce miscommunication, and ensure that important work doesn’t fall through the cracks. Review collected by and hosted on G2.com.

The interface can feel overwhelming for new users, with so many features competing for attention. The learning curve is noticeable, and onboarding requires time and guidance. Additionally, performance issues occasionally arise—certain views can be slow to load, and syncing across devices isn’t always seamless. More intuitive navigation and a lighter UI would make the experience smoother and more accessible for everyone. Review collected by and hosted on G2.com.

Moved to ClickUp after using Trello, and the difference is HUGE. Trello is ok but it breaks as soon as you start to scale and your team size grows.

The AI inside tasks are quite useful helps with summaries, reassigning, finding tasks, and saving time in general for small things. Automations are powerful aswell can help in reducing a lot of repetitive tasks for assigning priorities, etc., and you can replace that with AI agents, which is basically automations on Steroids lol

I like having both list and board views (unlike asana with only list and Trello for only board).

The chat channels feel Slack-like, which is great, as I don't have to pay for another software + the ability to create documents within a task is so useful, no need to go to drive, create a Google Doc, and then link that inside a task. Helps to keep you sane.

Also, the ability to create a clip (Loom) is super cool, my most used feature till now.

It's a bit overwhelming at first, but I feel ClickUp University explains everything quite easily, and you can be up and running in a few hours.

ClickUp kind of does everything, and somehow, everything just works we now use it daily for everything agency-related, and the customer support is also good! 10/10. Review collected by and hosted on G2.com.

Particular issue, but the fact that I can't delete a channel if I created it from within a location-bound place like a space/folder or list, and the fact that even though I can make a clip, I can't turn on the camera! If I were able to do that, I would just cancel the loom subscribtion once and for all lol Review collected by and hosted on G2.com.