--- title: Workato Reviews meta_title: 'Workato Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 778 reviews by the users' company size, role or industry to find out how Workato works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 778 scale: '5' date_modified: '2026-07-21' parent_category: name: Cloud Data Integration url: https://www.g2.com/categories/cloud-data-integration --- # Workato Reviews **Vendor:** Workato **Category:** [iPaaS Software](https://www.g2.com/categories/ipaas) **Average Rating:** 4.7/5.0 **Total Reviews:** 778 ## About Workato Workato is the #1-rated iPaaS and the leader in Enterprise MCP — the platform enterprises trust to unify integration, automation, and AI in one secure, cloud-native runtime. Trusted by over 12,000 customers including half the Fortune 500, Workato connects every system, process, and data source with 14,000+ pre-built connectors. What sets Workato apart: Enterprise MCP turns proven business processes into governed, agent-ready skills that any AI agent — Claude, ChatGPT, Cursor, or custom-built — can execute safely and predictably. No rip-and-replace required. Whether modernizing legacy integrations or deploying agentic AI at scale, Workato delivers the orchestration, governance, and trust needed in the enterprise. ## Workato Pros & Cons **What users like:** - Users find Workato to be **user-friendly and efficient** , allowing easy automation without technical expertise. (240 reviews) - Users love the **easy integrations** offered by Workato, making automation between tools simple and efficient. (173 reviews) - Users value the **ease of integrations** with Workato, appreciating its user-friendly interface and extensive pre-built connectors. (171 reviews) - Users appreciate Workato's **user-friendly design and automation capabilities** , enhancing productivity and simplifying complex workflows. (156 reviews) - Users love the **ease of automation** in Workato, saving hours by effortlessly integrating various tools and systems. (149 reviews) - Users appreciate the **excellent customer support** provided by Workato, enhancing their integration experience and workflows. (105 reviews) - Flexibility (98 reviews) - Efficiency (96 reviews) - Simple (95 reviews) - Intuitive (90 reviews) **What users dislike:** - Users find the **complexity** of Workato daunting, especially regarding terminology and pricing structures that confuse newcomers. (70 reviews) - Users find the **learning curve steep** , with complex workflows and overwhelming onboarding complicating initial use. (58 reviews) - Users express frustration over **data limitations** in Workato, hindering email sends and file transfers for larger tasks. (55 reviews) - Users find the **limited application library** of Workato restrictive, requiring manual setup for less common integrations. (55 reviews) - Users face a **steep learning curve** with Workato, finding onboarding and initial setup quite overwhelming and complex. (48 reviews) - Feature Limitations (47 reviews) - Users find Workato's **expensive pricing** a challenge, potentially hindering its adoption compared to cheaper alternatives. (45 reviews) - Learning Difficulty (45 reviews) - Users find Workato's **limited features** such as lack of loops and timeout issues to hinder automation capabilities. (44 reviews) - Data Management Issues (43 reviews) ## Workato Reviews ### 1. Incredible game changing iPaaS tool. Future proof your company! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander B. | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Workato?** Workato is amazing at integrating applications from an Ease of Use low code perspective. Their customer support and professional support is incredible. Hands down the best I have ever worked worked. This tool was also so easy to set up. You can set up automated processes in minutes / hours instead of days. **What do you dislike about Workato?** Not many downsides to this tool. Way more pros than cons. **What problems is Workato solving and how is that benefiting you?** Past process consisted of lack of integrations between systems. Also, lack of ingegration between systems and processes. Now we are able to connect our automation tools with our change tool and even load transactions to our ERP systems in a SOX compliant manner. **Official Response from Nikki Salvie Clarin:** > Hi Alexander, Thank you for leaving us a stellar review! It's great to hear that you've had an incredible experience with Workato and our support team. We're thrilled that you find our platform easy to use and have been able to build automations in a matter of minutes -- that's really awesome! We appreciate you taking the time to share your wonderful feedback, and we're so excited to see what else we can automate together. If you need help with your recipes, feel free to reach out to us anytime. We'd be happy to assist you! Have a great day and keep on automating! Nikki, CX Analyst | nikki.clarin@workato.com ### 2. Streamlining integrations with Workato **Rating:** 4.0/5.0 stars **Reviewed by:** Lamiaa T. | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Workato?** The most helpful aspect of workato is its ability to seemlessly integrate and automate workflows across various applications and saving more time. Some of the upsides of using Workato include its user friendly interface, prebuilt connectors and flexibility to customize automation solutions. **What do you dislike about Workato?** The least helpful aspect of Workato might be its learning curve, as it can be complex for beginners. Downsides of using Workato could include the cost of the platform and the need for some technical expertise to create advanced automations. **What problems is Workato solving and how is that benefiting you?** Workato is helping us solve various business problems, such as streamlining manual operation processes, enhancing collaboration between different departments, and reducing operational costs by automating repetitive tasks. **Official Response from Nikki Salvie Clarin:** > Hi Lamiaa, Thank you for choosing us as your trusted automation partner! We're thrilled that Workato is helping you streamline business processes, enhance collaboration across departments, and reduce operational costs. Your feedback means a lot to us, and we'd love to help you find workable solutions for any automation challenge you might have, so please don't hesitate to reach out to our customer success and support teams! Have a wonderful day! Nikki, CX Analyst | nikki.clarin@workato.com ### 3. We could not live without workato anymore **Rating:** 5.0/5.0 stars **Reviewed by:** Pascal F. | Head of IT Delivery, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Workato?** The support team is increddible. The User Interface is beautiful. The delployment from Dev to Test to Prod is easy. The community provides pre-build use-cases. We have replaced our SAP Integration Framework mostly with Workato. We use it on a daily basis. **What do you dislike about Workato?** It's primarily build for the cloud and the business user in mind. For highly technical tasks such as SRE, I recommend something else like https://www.paessler.com/ **What problems is Workato solving and how is that benefiting you?** It helps to make automation efforts visible across the whole company **Official Response from Nikki Salvie Clarin:** > Hi Pascal, Thank you so much for your kind words! We're thrilled to hear that Workato has become an essential part of your daily operations. Your review means the world to us, and we'll make sure to let our product and support teams know that you appreciate the thought and hard work they've put into our platform and services. If there's any other feedback you would like to share or need assistance with your automations, please don't hesitate to reach out. We'd love to help! Cheers, Nikki, CX Analyst | nikki.clarin@workato.com ### 4. Success team really it is great. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Workato?** It is easy to use and understand. Once you have the logic in place it is easier to create and get going. Customer support at first was a challenge however during the interaction it was really great they had personal support and regularly provided updates which was very helpful. **What do you dislike about Workato?** Documentation search and not so convenient for searching for the information that you are looking for and not having more examples or again not so easy to find the right examples **What problems is Workato solving and how is that benefiting you?** Reduced a lot of Manual job, Now everything is automated and the end user feels it is more convenient to use our product and hope it helps in growing the business too. **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for leaving us a review! Your feedback means a lot to us, and we'll send it over to our product team so we can improve our documentation and make it more accessible to all users. We're happy that you find Workato easy to use, and it's great to hear that our support team has been helpful to you. If you need help with anything, please don't hesitate to reach out. We're happy to assist you! Have a great day, and keep on automating! Nikki, CX Analyst | nikki.clarin@workato.com ### 5. Best Automation App I’ve Used **Rating:** 5.0/5.0 stars **Reviewed by:** Eric T. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2023 **What do you like best about Workato?** The amount of integrations they have and ease of connection is a game changer. I very rarely have had an issue finding the necessary tool/action within Workato to get a process to run. **What do you dislike about Workato?** As a non-Ruby user some of the more complex logic and functions need a bit of Ruby syntax. Better in-app documentation on or maybe a function builder would be helpful. It's a pretty minor issue though. **What problems is Workato solving and how is that benefiting you?** I am able to sync data from our operations apps (ex. Salesforce, Netsuite) into our data warehouse (Snowflake) and back very easily and perform pretty complex transformations without having to babysit things. **Official Response from Nikki Salvie Clarin:** > Hi Eric, Thank you for sharing your experience with Workato! We love that you're using our platform to sync data across different apps in your organization. Your feedback means a lot to us, and we'll make sure to let our product team know so we can improve our documentation and provide the best experience for all our users. Please let us know if there's anything else we can do for you. Our team would be happy to help! Stay awesome and happy automating! Nikki, CX Analyst | nikki.clarin@workato.com ### 6. Workato for Integration development **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Workato?** The number of connectors available to build integrations. Eaze of development with a low-code solution. Great customer support with a chat option available for the development community. Available free training for new developers to quickly start development as quick adoption in organizations. Integration Governance module within PAAS to enable different groups within organizations for integration development purposes. Integration logging and auditing type of capability with in Recipe to understand the failures. It meets with standards of bringing agility in organizations with low development time and quick releasing features using Workato. **What do you dislike about Workato?** Rich Workflow type of capability lacking currently. Not having support for commonly used programming languages like Java and Python natively to build custom transformations or monolithic code to call out to enable some high code type of capabilities to add it as part of the Recipe easily. **What problems is Workato solving and how is that benefiting you?** Providing IPAAS platform for Integration Development and Business Community to build integrations quickly. No-Code Solution for Integration Development purposes. Providing Agililty to build and deliver the solutions. **Official Response from Nikki Salvie Clarin:** > Hi, there! Thank you for taking the time to write a review for us. We're so happy that you found a number of things to love about Workato -- from our range of connectors and low-code capabilities to our customer training and chat support. We are constantly working hard to give all our users an intuitive and robust experience with our platform. Your feedback means a lot to us, and our team will take it into consideration as we continue to improve. If there's anything else we can do for you, please don't hesitate to reach out. We'd love to help! Cheers, Nikki, CX Analyst | nikki.clarin@workato.com ### 7. It’s good for what is promised. Easy way to handle automations from a variety of API and data source **Rating:** 4.5/5.0 stars **Reviewed by:** Artur N. | Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2023 **What do you like best about Workato?** Very intuitive UI. Very easy to jump into it. Good documentation and okayish support for customer questions. Integration of different API sources is few clicks away. **What do you dislike about Workato?** No notification policiy setup possibility upon failure of automation run. This is below what is considered the norm in our industry. Additionally every now and then the automation would just hang and require a restart. **What problems is Workato solving and how is that benefiting you?** It's beneficial to have all automation sources to into one source, where they all get automated in accordance with expected requirements. It saved us a lot of time. **Official Response from Nikki Salvie Clarin:** > Hi Artur, Thank you for taking the time to leave us a review! We love that you have all your automations sourced in Workato, and we're thrilled that you find the UI very intuitive and easy to work with. Your feedback means a lot to us, and we'll be sharing it with our product team so we can improve Workato's performance and give all our users the best automation experience. If there's any other feedback you would like to share, please don't hesitate to reach out. We'd love to make things better for you. Have a great day, and keep on automating! Nikki, CX Analyst | nikki.clarin@workato.com ### 8. Very intutive tool to use but it has some issues **Rating:** 3.5/5.0 stars **Reviewed by:** Syed F. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Workato?** The tool is very user friendly and is very easy to learn **What do you dislike about Workato?** I do not like the strict recipe runtime of just 5400 seconds due to which i have to split the logic either into batches (Which is not always easy to do) or split the entire logic into multiple recipes. **What problems is Workato solving and how is that benefiting you?** Integrating with our clients data tools which allows them to use our product **Official Response from Nikki Salvie Clarin:** > Hi Syed, Thank you for using Workato! It's great to hear that you find our platform easy to learn and user-friendly. We appreciate you taking the time to share your feedback, and we'll be sending it over to your Customer Success Manager so they can learn more about your experience and help you overcome any challenges you might have with our platform. If there's any other way we could help, please don't hesitate to reach out anytime. Have a great day and keep on automating! Nikki, CX Analyst | nikki.clarin@workato.com ### 9. An easy way to create integrations with our LMS **Rating:** 5.0/5.0 stars **Reviewed by:** Stefania E. | Technical Deployment Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2023 **What do you like best about Workato?** Using Workato allows us to create as many integrations as we desire with our Learning Management System. We are creating integration that requires a low-code environment and you don't have to care about creating an infrastructure. Is definitely a solution for all our customers that don't have developers in their company. Using Workato is empowering the usage of our product since now it's so convenient to create any kind of integrations. **What do you dislike about Workato?** I would enlarge a bit the timeout of the recipes. Sometimes we have to deal with a lot of data and the Timeout of recipes is always to take into consideration. I would love to have a copy and paste between different environments. **What problems is Workato solving and how is that benefiting you?** We can easily integrate our API with any other system that is using REST API. The actions allow us to have a prefilled structure that makes our endpoint easy to be used even from a non developer person **Official Response from Nikki Salvie Clarin:** > Hi Stefania, Thank you for the fantastic review! It’s amazing to hear that you can build as many integrations as you want with your LMS using the low-code capabilities of Workato. We’re thrilled that our platform is helping you empower users of your product, and we’re excited to see what more you can build with us. Our product team is constantly striving to improve your experience with Workato, so we’ll make sure to send your feedback their way. If there’s anything else we can do to help, please don’t hesitate to reach out. Cheers, Nikki, CX Analyst | nikki.clarin@workato.com ### 10. Easy to automate **Rating:** 4.5/5.0 stars **Reviewed by:** Krishna Mohan S. | Wintel Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about Workato?** Easy to automate and collaborate with different cloud & SaaS Application. Reports can be genererated on fly. Workato tools can be used on demend as well on schedule jobs. **What do you dislike about Workato?** Too many receipes. Attribute modification and update count as one task and its chargeable. **What problems is Workato solving and how is that benefiting you?** It help to update the Users Offboarding and any modification on users attributes. **Official Response from Nikki Salvie Clarin:** > Hi Krishna, Thank you for sharing your feedback! It's great to hear that you find Workato easy to automate and integrate with other SaaS applications, and we're happy that we could help your organization with user attribution and offboarding automations. We understand your concern about the chargeable tasks and would love to make your experience better. If there's anything more we can do for you, please don't hesitate to reach out. Cheers, Nikki, CX Analyst | nikki.clarin@workato.com ### 11. Empowering Automation Excellence **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2023 **What do you like best about Workato?** Here are few best things about Workato. The drag and drop configurations and design make the product very easy to configure and use. A complex integration which reqries 100s of lines of code can be achieved in few hors using workato tool. Also workato's continuous innovation with the AI era makes the product more valuable. All automation workflows run smoothly and consistently. Workato team provide outsatnding support for any issues. They are responsive and knowledgeable. **What do you dislike about Workato?** i dont see any downside. May be sometimes its slow. **What problems is Workato solving and how is that benefiting you?** Workato is helped to intigrate diffrent platforms easily and we are able to sync platform on real time and on demand. It was always been a challange to write 1000s of lines of code and cost to establish an integation. **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for choosing us as your trusted automation partner. We're so happy to hear that you love Workato and the AI-powered features we're building into the platform for all our users! We really appreciate your feedback, and we'll continue to work hard to give you the best automation experience. If there's anything we can do for you, please don't hesitate to reach out anytime. We're excited to see what more we can build together. Stay awesome and happy automating! Nikki, CX Analyst | nikki.clarin@workato.com ### 12. My Review of Workato **Rating:** 5.0/5.0 stars **Reviewed by:** Frank G. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Workato?** Great online chat support. Timely responses to my requests. The tool is very robust and intuitive to use. Short learning curve to get up and running. We are users of OICS and found it very hard to work with. **What do you dislike about Workato?** Thus far, I've yet to find anything that I don't like about Workato...the only thing is we had a rude awakening when we found out that we were being charged on a task basis. Oracle OIC did not charge this way and thus, when we converted our integrations over to recipes, the number of tasks was huge. Thus skyrocketing our costs **What problems is Workato solving and how is that benefiting you?** Moving data from one platform to multiple platforms **Official Response from Nikki Salvie Clarin:** > Hi Frank, Thank you for choosing us as your trusted automation partner. We value your feedback, and we appreciate you taking the time to share why you love Workato. We’re sorry to hear that our pricing took you by surprise. Our team is constantly working hard to give all our users the best experience with our platform. We try to collaborate with customers to apply best practices that will minimize task usage. It's important that our customers feel that our commercial pricing structure is transparent, fair, and predictable. Your Customer Success Manager or Account Executive will be in touch soon on next steps. In the meantime, let us know if there’s anything else we can do for you. We’d be happy to help! Cheers, Nikki, CX Analyst | nikki.clarin@workato.com ### 13. Good to have it **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Workato?** workato is very good to use, we can easily integrate it with other apps. I like the drag & drop part, we can easily switch the steps. Recipes are very helpful to automate workflows, manage integrations, and pull data from various sources. I am using it daily. **What do you dislike about Workato?** I don't have anything dislikes about it. **What problems is Workato solving and how is that benefiting you?** Workato saves a lot of our time in passing the data from one platform to another platform. **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for using Workato! We're so happy to hear that you are able to save time passing data between different platforms by integrating with us. We're very grateful for your kind feedback, and we can't wait to see what more we can build together! If there's anything else we can do for you, please don't hesitate to reach out. We'd love to hear more from you! Cheers, Nikki, CX Analyst | nikki.clarin@workato.com ### 14. Workato helps me achieve my integration roadmap **Rating:** 4.5/5.0 stars **Reviewed by:** Aishwarya P. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Workato?** I love how Workato has integration connectors available for the most popular apps. Creating a workflow is extremely simple, and their live support team is extremely helpful. The bi-monthly conversations I have with the dedicated Customer success manager are very helpful too. **What do you dislike about Workato?** The live support team takes a lottttt of time to reply. While they are highly knowledgeable and help fix any issue, i have to wait a lot t get their reply. This is a nightmare because it keeps me continuously distracted from my regular work that day. Also, I think there are still some popular apps that can have a ready-to-use connector but they aren't there yet and we have to custom build it. **What problems is Workato solving and how is that benefiting you?** Introduce integrations in my product **Official Response from Nikki Salvie Clarin:** > Hi Aishwarya, Thank you so much for your honest review! I'm sorry to hear that you didn't have the best experience with our support team. I will send them your feedback, and rest assured that we will take your concern very seriously. Our product team is also constantly working to enhance and build more connectors for our users. Please check the Product Hub to find what's new with connectors: https://www.workato.com/product-hub/changelog/ We appreciate your feedback and love for Workato. If there's anything else we can do for you, please don't hesitate to reach out to us. Cheers, Nikki - CX Analyst | nikki.clarin@workato.com ### 15. A great all around Integration Platform **Rating:** 4.5/5.0 stars **Reviewed by:** CJ G. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Workato?** The abstraction of complex tasks into simple and intuitive components. **What do you dislike about Workato?** I feel they introduce and change so many things that get a little bit loss sometimes.I feel they introduce and change so many things that get a little bit lost sometimes. **What problems is Workato solving and how is that benefiting you?** ETL Process to integrate differents sources. **Official Response from Nikki Salvie Clarin:** > Hi CJ, Thank you for using Workato! We're happy to hear that our platform is enabling you to break apart complex processes into simpler components. We appreciate your feedback as we are constantly striving to improve the experience of all our users. If there's anything else we can do for you, please don't hesitate to reach out. We'd love to help! Have a great day, Nikki, CX Analyst | nikki.clarin@workato.com ### 16. Easy going and purposeful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2023 **What do you like best about Workato?** How easy it is to pick up, since it's a low code platform, you don't really need a lot of setup in order to get going. Their documentation is also top notch and easy to navigate. **What do you dislike about Workato?** Since it's a low code platform, some of their setup is not feasible for all your needs. Complex flows need to either be a mix of Workato and custom code, or you don't use Workato for it. **What problems is Workato solving and how is that benefiting you?** ETLs are taking too much time to run and are hard to maintain, Workato comes in to solve both of those problems. Connections in Workato are a big win since it allowed us to have more sharing between cross-functionality teams. **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for using Workato! We appreciate you taking the time to share your feedback with us, and we will send it over to our relevant teams to help you find workable solutions for your more complex workflows. We're happy to hear that you're satisfied with Workato's low-code capabilities and documentation, and we're excited to see you build more automations and integrations across your teams. If there's anything else we can do to help, please don't hesitate to reach out. Cheers, Nikki, CX Analyst | nikki.clarin@workato.com ### 17. Excellent integarations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Workato?** Connectivity to multiple third party apps **What do you dislike about Workato?** Some connectors being unresponsive at times. **What problems is Workato solving and how is that benefiting you?** Integration to multiple applications **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for leaving us a review! We're so glad to hear that Workato is helping you with your integration needs. We'll keep your feedback in mind as we continuously work to improve your experience with our platform and provide seamless connectivity for your business. Please don't hesitate to reach out if there's anything else we can help you with. Cheers, Nikki, CX Analyst | nikki.clarin@workato.com ### 18. Workato is amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Matt P. | Automation and Integration Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Workato?** I've been using Workato for the past two years, and I must say Workato has exceeded my expectations in every aspect. This automation platform offers a remarkable level of ease of use, lightning-fast processing, and robust error-handling capabilities, making it an invaluable tool for any business or individual seeking to streamline their workflows. First and foremost, the user experience with Workato is exceptional. The interface is intuitive and well-designed, allowing users of all technical backgrounds to navigate and leverage its powerful features easily. Whether you're a seasoned automation expert or a novice looking to automate processes for the first time, Workato makes the journey seamless and straightforward. You can very quickly build out a POC and know quickly if your time will be well spent continuing to build out an automation **What do you dislike about Workato?** There's not very much that I dislike about Workato. I think they could improve how they price out the platform and allow for tiered billing of recipes depending on volume of tasks/jobs. **What problems is Workato solving and how is that benefiting you?** We use Workato for our Order to Cash integrations, quote to signing, building out Slack Workbots with various system approvals within Slack and also do some ETL to get system data into Snowflake when we are unable to use a Fivetran connector. **Official Response from Nikki Salvie Clarin:** > Hi Matt, Thank you for taking the time to leave us a review! We're thrilled that you've had an amazing experience automating with Workato over the past couple of years, and we're very excited to see what else you can build with us. We appreciate your honest feedback on our pricing, and we'll make sure to share it with our relevant teams as we strive to deliver the best possible experience for our users. If there's anything more we can do to help, please don't hesitate to reach out to our support teams. We'd be happy to discuss your specific needs and explore potential solutions. Thank you for choosing us as your trusted automation partner! Stay awesome and happy automating! Nikki - CX Analyst | nikki.clarin@workato.com ### 19. Workato the Game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2020 **What do you like best about Workato?** The ease of use of the interface and the the support team. **What do you dislike about Workato?** The site management and ability to get basic metrics **Recommendations to others considering Workato:** Workato should definitely be one of the tools for anyone considering automation currently IT process. It is a very powerful tool but lends itself to learning it very quickly. **What problems is Workato solving and how is that benefiting you?** Automate repetitive task relatively easy and eliminating the human errors prone to these task. A lot of time has been saved. Helping not only IT but other organizations automate their process. **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for writing us a review! We love that you're using our platform to automate repetitive tasks and eliminate the risk of errors. It's great to hear that you are able to save time for your organization with Workato-powered automations. Your feedback means a lot to us, and we will continue to work hard to give you an easy but robust automation experience. If you need help with your recipes, please don't hesitate to reach out. Cheers, Nikki, CX Analyst | nikki.clarin@workato.com ### 20. Workato Inception and Use **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah A. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2024 **What do you like best about Workato?** That is communicates well with Acumatica and Salesforce seamlessly. **What do you dislike about Workato?** You have to set up a lot of rules and trial and error to see what works **What problems is Workato solving and how is that benefiting you?** Adding sales tax in Salesforce, talking to Avalara and communicating that back to Acumatica. **Official Response from Nikki Salvie Clarin:** > Hi Sarah, We're so happy to hear that Workato is helping you integrate between applications and streamline your processes such as adding sales tax in Salesforce. We appreciate you taking the time to share your feedback, and we will constantly strive to improve your experience with us. Please don't hesitate to reach out if you need help with your automations. Cheers, Nikki, CX Analyst | nikki.clarin@workato.com ### 21. Workato - Automation Mindset in the Era of AI **Rating:** 4.5/5.0 stars **Reviewed by:** Nick S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2023 **What do you like best about Workato?** Workato is the go to integration platform in the era of the A for all revolution. ChatGPT/LLM seamless intregration, AI co-pilot and WorkbotGPT natural language developing best practice. **What do you dislike about Workato?** Possibly a bit expensive for small organisations. But the payback will come when the organisation changes or experiances rapid growth. **What problems is Workato solving and how is that benefiting you?** Centralising all integration points into an easy to maintain platform **Official Response from Nikki Salvie Clarin:** > Hi Nick, Thank you for choosing Workato as your trusted automation partner! We love that you are using AI@Work and centralizing all your integrations into one platform. Your feedback is extremely valuable to us as we aim to drive more efficiency at scale and increase productivity for all our users and customers. We're so excited to see what else we can automate together. If you need any help, our support team is always one chat away! Have a great day, and keep on automating! Nikki, CX Analyst | nikki.clarin@workato.com ### 22. It takes time to master, but well worth it. Workato is amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Workato?** It is extremely customizable and has connections to a wide variety of tools. This enables a lot of workflows within our business and streamlines tasks cross functionally. **What do you dislike about Workato?** It can be tough if there isn't an existing connection to a tool. Overall it has good coverage, but when there is a gap it can block/delay work. **What problems is Workato solving and how is that benefiting you?** Workato is helping move information and create alerts within our internal teams. **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for leaving us a review! We're thrilled that you've had an amazing time automating with Workato so far, and we can't wait to see what other workflows we can build together. We understand that having a wide selection of connectors is important, and we're constantly striving to expand our library. In the meantime, please let us know if there's anything else we can do for you. We'd be happy to help you streamline more processes for your team! Cheers, Nikki, CX Analyst | nikki.clarin@workato.com ### 23. Great Support from Shyam and Breogan **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Workato?** Simple to use and great supporting documentation. Onboarding sessions with Shyam were incredibly useful. **What do you dislike about Workato?** Not applicable................................. **What problems is Workato solving and how is that benefiting you?** Accuratly moving data between multiple cloud based sources freeing up time from manualy updating data **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for your positive feedback! It means a lot to us that you find automating with Workato simple and that your support and onboarding experience with Shyam and Breogan have been great. We're happy that we could help you save time from manual data processes, and we're excited to see what else we can do together. Cheers, Nikki, CX Analyst | nikki.clarin@workato.com ### 24. Workato is an excellent partner for integration and automated solutions. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Workato?** Workato's partnership exceeded all vendors I have ever worked with. They engaged throughout our project, ensuring we delivered value to our business. They set the bar very high! **What do you dislike about Workato?** Workato continues to innovate and improve on all fronts. Processing largely occurs in the cloud. It would be helpful to have the ability to push down processing for on premise integrations. **What problems is Workato solving and how is that benefiting you?** Workato provided the capabilities for cloud to cloud integrations, facilitating our SaaS vendor connections and integrations. **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for choosing Workato as your trusted automation partner! It means the world to hear that your experience with us has been exceptional, and we're thrilled that we've exceeded your expectations so far. If there's anything more we can do to help, please don't hesitate to reach out. Your feedback is valuable to us as we are constantly striving to give all our users the capabilities to automate the w*rk out of everything. Stay awesome and happy automating! Nikki, CX Analyst | nikki.clarin@workato.com ### 25. The easiest way to automate business processes. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2023 **What do you like best about Workato?** What I like is that I have migrated entire business processes in an easy and intuitive way without having to write a single line of code. The logic and recipes are easy to learn and to be interpreted by other team members. **What do you dislike about Workato?** Sometimes I have had to enter long formulas and they fail at run time, the errors that are thrown don't provide much help as to what is wrong with the formula. I would like Workato to indicate where exactly the formula should be corrected. **What problems is Workato solving and how is that benefiting you?** Workato substantially eliminates the need to write code that is often difficult to interpret. In addition, it speeds up the implementation of business automation processes. Also, it facilitates the promotion of solutions from Development to Testing and Production as well as the automation of Unit tests. **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for choosing us as your trusted automation partner! We're thrilled that Workato's low-code/no-code capability enables you to easily automate your business processes. We appreciate you taking the time to write a review for us, and please don't hesitate to reach out if you need any help with your automations. Our product team is constantly striving to improve your experience with our platform, so we'll make sure to send your feedback their way. Stay awesome and happy automating! Nikki, CX Analyst | nikki.clarin@workato.com ### 26. Joper Resolves Tough SQL Error **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Workato?** Simplicity and intuitive feel for a wide array of tools. **What do you dislike about Workato?** The annual subscription is very expensive. **What problems is Workato solving and how is that benefiting you?** Any and all complex business processes in our industry. **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for leaving us a review and giving our support analyst a shout-out! We're thrilled that you find Workato simple and intuitive. We understand your concern about pricing, and we're constantly working to provide the best value for our customers. Please don't hesitate to reach out if there's any specific feedback you'd like to share. Stay awesome and happy automating, Nikki, CX Analyst | nikki.clarin@workato.com ### 27. Easy to use, perfect for integrating different marketing platforms and systems **Rating:** 5.0/5.0 stars **Reviewed by:** Abdul H. | Lead Marketing Automation Engineer, Global, Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Workato?** Other than being intuitive, it is easy to find answers to problems posted online and their live chat support feature is pretty amazing. I can get support within 5 minutes of chatting. **What do you dislike about Workato?** You need to be a bit more mindful on how you structure your Recipes against your license package so as to optimize task consumption and avoid concurrency failures. This is however a pretty standard requirement in my opinion, the same would apply if you were to write code. **What problems is Workato solving and how is that benefiting you?** Most of the problems we solve revolve around integrating the different systems used in our marketing team. Having all of our integrations within a single platform such as Workato makes it easier for us to monitor failures and errors so that we may promptly correct them when needed. **Official Response from Nikki Salvie Clarin:** > Hi Abdul, It's amazing to hear that you have all your system integrations for marketing in Workato. We’re thrilled that you find our platform easy to use and our chat support responsive. Thank you so much for your feedback, and we’ll make sure to share it with our team! If you need further help to minimize your task consumption, please don’t hesitate to reach out to your Customer Success Manager. Have a great day! Nikki, CX Analyst | nikki.clarin@workato.com ### 28. Workato is really good for automations!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Workato?** I like the following from Workato... - built in functions per app - The drag and drop of datapill capability - The ability to be flexible and very powerful by using your own http calls and python code within the automation. - On-demand customer support **What do you dislike about Workato?** There is a learning curve because you would need to learn the Workato ways of getting to the data that you want. **What problems is Workato solving and how is that benefiting you?** There are built in integrations between applications but the logic that you can build upon on these integrations are very limited **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for using Workato! We're so delighted to hear that there are several aspects of our platform that you find valuable--including our drag-and-drop UI and live customer support. We appreciate you taking the time to leave a review for us; rest assured that we're constantly striving to enhance your automation experience with us. If there's any other specific feedback you would like to share, please don't hesitate to reach out to us. Cheers, Nikki, CX Analyst | nikki.clarin@workato.com ### 29. Limitations to overcome **Rating:** 4.0/5.0 stars **Reviewed by:** Vishwanath Phanindra G. | Senior application support engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Workato?** Actions and workflow design. Inbuilt workato connector for error handling and lists variable etc., **What do you dislike about Workato?** Custom connector third party connectors can be made more flexible by workato once they are published **Recommendations to others considering Workato:** Those who are looking into workato need to know the process and logical thinking to build recipes **What problems is Workato solving and how is that benefiting you?** Time saver for me to simplify user checks error monitoring variable creations to build process **Official Response from Cassandra Long:** > Hi Vishwanath, Thank you for taking the time to provide your feedback. Your review will help us continuously improve our products and offerings. We really appreciate it! It is wonderful that you find Workato a time saver and that you also enjoy the error handling features. We sincerely apologize that the third party connectors are not more flexible and we will communicate with our product team about this feedback to gather more insight around this topic. Please don’t hesitate to reach out to us if we can assist you with anything. Thanks again, Cassandra - Customer Experience Specialist ### 30. Workato admin **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Workato?** user friendly , flexibility , almost everything is possible with Workato **What do you dislike about Workato?** error messages not always understandable **What problems is Workato solving and how is that benefiting you?** eyasy way to bring data to Salesforce (we replaced old integration tool with Workato) **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for choosing Workato. Your support means a lot to us, and we're happy to hear that you find our platform flexible and easy to use for your integration needs. We're excited to see what else we can make possible together, and if you need our help with your recipes, please don't hesitate to reach out. Cheers, Nikki, CX Analyst | nikki.clarin@workato.com ### 31. Integration successes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2022 **What do you like best about Workato?** We have been working with Workato for 2,5 years and continue to develop new recipes on an ongoing basis. We currently integrate NetSuite with Magento and PayPal but are looking to go beyond this and increase the level of automation further. In 2022, the goal is to start building recipes for Microsoft Dynamics, as our company is moving away from NetSuite. **What do you dislike about Workato?** I like testing new features and experimenting, but the licensing model with a fixed cost per recipe makes it challenging to have "minor" automation running since a critical mass is needed to motivate the price. **What problems is Workato solving and how is that benefiting you?** We have automated the task of moving sales orders from Magento to NetSuite, a process that would easily have consumed a full working day for a human. The automation has allowed us to focus on building the customer experience instead. **Official Response from Cassandra Long:** > Hello and thank you for your review! It is fantastic to hear about how you have automated moving your sales orders from Magento to NetSuite and it sounds like you have exciting future automation plans. We thank you for being a customer and appreciate your feedback about the price structure. I will pass this information on to our sales team and see if there is a solution for running minor automations. Thank you again, and keep on automating! Cassandra - Customer Experience Specialist ### 32. Middleware integration **Rating:** 5.0/5.0 stars **Reviewed by:** Alla E. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Workato?** Documenation. Live chat. Easy way to automate projects **What do you dislike about Workato?** Would be better to add an option to add an else function in the IF/ELSE condition **What problems is Workato solving and how is that benefiting you?** Help us integrate with customers who are on cloud **Official Response from Nikki Salvie Clarin:** > Hi Alla, Thank you for using Workato! We appreciate you taking the time to write a review for us, and we're delighted to hear that you find automating with Workato easy and that your integrations have been helpful with customers. If you need help configuring if/else conditions in your recipes, please don't hesitate to reach out to our support team. We'd be happy to assist you! Have a great day, and keep on automating! Nikki, CX Analyst | nikki.clarin@workato.com ### 33. Great tool to consider for your integration usecases **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Workato?** Easy integration with the platform Wide number of features **What do you dislike about Workato?** State maintenance is not available, so we are not able to create recipes which requires state. Support can be improved. Documentation is good, but no clear differentiation between direct vs embedded. **What problems is Workato solving and how is that benefiting you?** Its feature of able to embed in any system gives larger flexibitiy for B2B business to allow their customer to automate different features **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for taking the time to write us a review! We're happy to hear that Workato has been easy to integrate with and gives you the flexibility to automate for your business. We appreciate your feedback, and we'll share it with our relevant teams to further enhance our platform and give you a better user experience. If there's any other way we can help, please don't hesitate to reach out. We'd love to assist you! Cheers, Nikki, CX Analyst | nikki.clarin@workato.com ### 34. Very good platform that help to automate almost everything **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Workato?** very handful UI. Easily can make recipes even if you start your experience with workato from the scratch. Many connectors are available from the box with most popular platforms. **What do you dislike about Workato?** Maybe could be more info about errors during the recipe creation/testing. The next point - when I rung tests for my recipes with webhook start, it's not intuitive how to stop this recipe after test. sometimes I had multiple test recipes running simultaniously just because I didn't see that the previous recipe is still running **What problems is Workato solving and how is that benefiting you?** Automates data sync between different sources, clean up database according to our scenarios, sends notifications, alerts **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for the fantastic review! We're thrilled that Workato is helping you automate data processes from syncing between sources to cleaning your database. Your feedback matters a lot to us, and we'll make sure to let the product team know how our error monitoring and recipe testing features can be improved. In the meantime, feel free to reach out to our support team if you need any help. You may also check the recording of our Product Hour on Test Automation which you might find helpful: https://www.workato.com/product-hub/test-automation-boost-quality-productivity-and-agility-for-continuous-delivery/ Stay awesome and happy automating! Nikki, CX Analyst | nikki.clarin@workato.com ### 35. Really good and personalized assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Workato?** That I can contact support and they always find a way to solve my problem. **What do you dislike about Workato?** The learning curve was a little bit difficult at the begginning. **What problems is Workato solving and how is that benefiting you?** It is helping me to personalize worklows for my clients without needing a full develop from my IT team. **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for sharing your feedback. It's great to hear that you've had a positive experience with our support team, and we're so glad Workato could help you personalize workflows for your clients. If there's anything more we can do for you, please don't hesitate to reach out anytime. Stay awesome and happy automating! Nikki, CX Analyst | nikki.clarin@workato.com ### 36. Workato - A game changer for automating workflows **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2023 **What do you like best about Workato?** I have been using Workato for several months now and I am extremely impressed with its capabilities. As someone who frequently works with complex workflows, Workato has been an absolute game changer in terms of automating processes and increasing efficiency. Here are some of the things I like best about Workato: User-friendly interface: Workato's interface is very intuitive and easy to navigate, which makes it simple to set up and manage workflows. Flexibility: Workato offers a wide range of connectors and integrations, which allows me to connect different systems and automate a variety of tasks. Powerful automation capabilities: Workato's automation capabilities are truly impressive. With its ability to handle complex workflows and support conditional logic, I can create workflows that handle even the most complex tasks. Great support: Whenever I've had questions or run into issues, the Workato support team has been quick to respond and has always been helpful. **What do you dislike about Workato?** While I have had an overwhelmingly positive experience using Workato, there are a few things that I dislike: Steep learning curve: While the user interface is user-friendly, it does take some time to get familiar with Workato's more advanced features. Limited customization options: Although Workato offers a great deal of flexibility, some users may find that certain workflows require more customization than what is currently available. Overall, I highly recommend Workato to anyone looking to automate their workflows and streamline their processes. Its powerful capabilities, user-friendly interface, and responsive support make it a valuable asset for any business. **What problems is Workato solving and how is that benefiting you?** Workato is solving a number of problems that were previously time-consuming and prone to error, such as manually transferring data between different systems, tracking progress on projects, and managing team workflows. By automating these processes, Workato is freeing up my time and allowing me to focus on more important tasks. Here are a few specific benefits that Workato has provided me: Increased efficiency: With Workato's automation capabilities, I can set up workflows that automatically move data between different systems, reducing the amount of time I spend on manual data entry and transfer. This has helped me to complete tasks faster and more accurately. Better collaboration: Workato allows me to set up workflows that streamline team processes and ensure that everyone is on the same page. By automating tasks like tracking project progress and assigning tasks, Workato has helped to reduce miscommunications and errors. Improved data accuracy: Workato's automation capabilities ensure that data is transferred accurately between different systems, reducing the risk of human error. This has helped me to trust the data I'm working with more, which is crucial when making important decisions. Overall, Workato has helped me to work more efficiently and collaboratively, while also reducing the risk of errors. Its automation capabilities have been a game changer for my workflows, allowing me to focus on more important tasks and improve the overall quality of my work. **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for taking the time to write a comprehensive review for us. We’re thrilled to hear that you are automating workflows and streamlining processes with Workato, allowing you to reduce the risk of human error and free up your time for more important tasks. Your feedback means a lot to us, and our team will take this into consideration to improve our platform. We’re honored that you continue to choose Workato as your trusted automation partner. If there’s anything more we can do to help, please don’t hesitate to reach out to us. Cheers, Nikki - CX Analyst | nikki.clarin@workato.com ### 37. Using Workato as an IPaaS solution in architectural design solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2023 **What do you like best about Workato?** - Ease of use - Low code/no code design which results to fast implementation of integrations - Relatively cost effective - The availability of native connectors - Listening to customer feedback and accommodating requests to add features **What do you dislike about Workato?** The current limitation of concurrent API calls (125 calls at a time) **What problems is Workato solving and how is that benefiting you?** Workato is helping us solve the requirement to move the integrations away from the company's legacy middleware. It is also being used to integrate to new applications. **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for taking the time to write a review for us! We're so glad to hear that Workato is helping your organization integrate with new applications quickly and easily. Your feedback means a lot to us, and we will send your concern over to our product team so we can improve your experience with our platform. If there's any other way we can help, please don't hesitate to reach out to your customer success manager or through our chat support. Keep doing less work and more flooooow, Nikki, CX Analyst | nikki.clarin@workato.com ### 38. Over 12 months of Workato to manage our integrations and automation. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Workato?** Ability to scale, ease of use and large catelog of connectors **What do you dislike about Workato?** Limited low code data pipelines with a focus on programming. **What problems is Workato solving and how is that benefiting you?** Workato allows us to manage our system integrations in one platform and expand our system integration development with ease of use. **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for leaving us a review! We're happy to hear that Workato is helping you manage and scale all your system integrations and automations. We value your feedback, and our team is working hard to give you a robust yet low-code experience with our platform. If there's anything more we can do for you, please don't hesitate to reach out. We'd love to help! Have a great day, and keep on automating! Nikki, CX Analyst | nikki.clarin@workato.com ### 39. It is very easy and intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Javier C. | Jefe de Arquitectura de Soluciones y Bigdata e Insights. BELCORP. Docente Universitario PUCP, Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2023 **What do you like best about Workato?** the simplicity of assembling the integrations and being able to connect with everything. And if there is something it cannot connect with, the Workato development team does it. **What do you dislike about Workato?** the licensing driver. We want to adopt it more, but a time has come when we can no longer do so because the billing increases. **What problems is Workato solving and how is that benefiting you?** The independence of the teams to create the integration flows, and the projects are completed much earlier. ### 40. Experience with Workato and team has been great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Workato?** The hand glove experience to get you started and setup Workato is great. Intgeration is easier. **What do you dislike about Workato?** Some UI issues, that clearly not state what needs to be inputted to setup the connections. Failure points in connections are not quite apparent. Configuring recipes require meticulous details **What problems is Workato solving and how is that benefiting you?** It is intgerating our finance systems and breaking the siloes **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for leaving us a review! We're thrilled that you've had a great experience with Workato so far. Your feedback is extremely valuable to us as we are constantly striving to improve our platform's UI for all our users. If there's anything specific you would like to share, feel free to reach out to our team. We'd love to hear more from you! Cheers, Nikki, CX Analyst | nikki.clarin@workato.com ### 41. Great integration tool **Rating:** 5.0/5.0 stars **Reviewed by:** Omri B. | Integration Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Workato?** super easy, no code tool, can feet to any size company, helping you with small to large tasks, amazing chat with support super fast **What do you dislike about Workato?** not the best tool for big data, but with the right instruction can work well **What problems is Workato solving and how is that benefiting you?** The main thing for us, moving data between CRM and data server **Official Response from Nikki Salvie Clarin:** > Hi Omri, Thank you for taking the time to write a review for us! It means a lot to our team to hear that you've had an amazing experience with our chat support, and we're so glad that you find Workato easy to use and helpful with any size task. If there's anything else we can do for you, please don't hesitate to reach out anytime. We're excited to see what more we can integrate together! Cheers, Nikki, CX Analyst | nikki.clarin@workato.com ### 42. Workato is a great automation platform. One of the best out there **Rating:** 4.5/5.0 stars **Reviewed by:** Laurean M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2023 **What do you like best about Workato?** easy integration, lots of platforms available to connect to **What do you dislike about Workato?** there is nothing that I dislike about Workato. it's a great platform. **What problems is Workato solving and how is that benefiting you?** business integration with other platforms, easy workflow s **Official Response from Nikki Salvie Clarin:** > Hi Laurean, Thank you for leaving us a review! We're truly honored that you consider Workato one of the best. Your kind feedback means a lot to us, and we will consistently work hard to provide you with an easy yet robust automation experience with our platform. If there's anything else we can do for you, please don't hesitate to reach out anytime. Stay awesome and happy automating! Nikki, CX Analyst | nikki.clarin@workato.com ### 43. Engineering Team Lead **Rating:** 5.0/5.0 stars **Reviewed by:** Koa W. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Workato?** It has changed our business for the best! We can spin up new integrations in a week and sometimes days! I was happy to be able to be a part of the decision-making process to go with Workato. **What do you dislike about Workato?** I haven't run across anything that we haven't liked yet. **What problems is Workato solving and how is that benefiting you?** Connecting outside services to our internal API. It allows us to help any customer create a solution for using their current systems integrating into our platform. **Official Response from Nikki Salvie Clarin:** > Hi Koa, Thank you for choosing us as your trusted integration partner! It's so great to hear that Workato has changed your business for the best. We really appreciate your kind words, and we're so excited to see what more you can integrate with us. If there's anything else we can do for you, please don't hesitate to reach out. Our team would be happy to help! Cheers, Nikki - CX Analyst | nikki.clarin@workato.com ### 44. Easy and robust with its capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Workato?** The amazing repository of plaug and play community built recipes. **What do you dislike about Workato?** Some limits that are enforced for number of connections, that are unlocked only with buying extra licenses. **What problems is Workato solving and how is that benefiting you?** Automation and integrations to aid in process transparency, quick implementation turnaround times and robust logs and alerts for processes. **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for sharing your feedback! We're delighted to hear that our library of community-built recipes has been helpful with your automations, and we're so excited to see what else we can build together. We appreciate you taking the time to write us a review, and if there's anything else we can do for you, please don't hesitate to reach out. We'd love to help! Stay awesome and happy automating! Nikki, CX Analyst | nikki.clarin@workato.com ### 45. State of the art, non-technical IaaS Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Borja S. | Senior Manager - Change & Optimization PMO, Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Workato?** It really is easy to start building integrations with Workato. One of the best tools I've come across for a long time in terms of capabilities and usability. As a user with limitted experience building integrations, let alone developing them, I have been able to build a few of them in a short period of time. In my case, it has made this process quite fun and eye-opening. It has made me realize how easy is to connect to different enterprise cloud systems and streamline data and processes for better governance and operations. The onboarding team at Workato has also been instrumental on how to best build integrations. **What do you dislike about Workato?** Debugging errors or understand why certain tasks failed is not always easy to understand if your knwoledge is limitted. At the moment, the ability to organise tables, message templates, etc. is limitted but not a big problem **What problems is Workato solving and how is that benefiting you?** Workato is allowing us to build and own our integrations without being integrations developers and/or relying on others to implement changes as the business requires. It will allow us to very easily streamline processes and data across the company removing waste in many areas and increasing our data integrity. **Official Response from Nikki Salvie Clarin:** > Hi Borja, Thank you so much for your review! It's so great to hear that you find Workato a fun and easy way to build integrations. Our team will continue working hard to help you streamline your processes and make the most out of your integrations. If you need help understanding errors with your recipes, this documentation might be able to give you more context: https://docs.workato.com/troubleshooting.html#learn-about-best-practices-for-recipe-building-and-error-handing Please don't hesitate to reach out to our team if there's anything else we can assist you with. We'd love to hear more from you! Stay awesome and keep on automating! Nikki - Customer Review Associate ### 46. Business Applications Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Katia G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2023 **What do you like best about Workato?** Lots of functionality built-in Fast implementation Ease of Use **What do you dislike about Workato?** I think it would be great to add more visibility, functionality and control to the logger Also, it would be great to add more features to the overall recipes monitoring **What problems is Workato solving and how is that benefiting you?** We are using Workato as a platform for integration between systems Using Workato we have a great scalable and reliable platform to build our recipes quickly with lots of functionality available and ease of use **Official Response from Nikki Salvie Clarin:** > Hi Katia, Thank you for sharing your feedback! Our product team constantly strives to build more features and connectors into the platform and improve your integration experience with us. You may check the Product Hub for the latest updates we've made in Workato: https://www.workato.com/product-hub/changelog/ We're honored that you chose us as your integration partner, and it's great to hear that you find Workato scalable and reliable. If there's anything more we can do to help, feel free to reach out to us anytime! Cheers, Nikki - CX Analyst | nikki.clarin@workato.com ### 47. The product is very useful, but some functionalities need to be improved **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about Workato?** Easy of integration Customer Support Ease of use **What do you dislike about Workato?** While constructing the recipe, we find the need for a 'while' loop for specific operations. Additionally, the 'for each' functionality appears to be limited... **What problems is Workato solving and how is that benefiting you?** Very useful for automation. Saves time. **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for sharing your experience with us. We're thrilled that Workato could help you save time for your team through automations. We understand the importance of having robust functionalities, that's why our recent product update includes the "Repeat While" loop. You may read more about this new functionality in Workato Docs: https://docs.workato.com/recipes/loops.html#how-to-create-a-repeat-while-conditional-loop If you need help with your recipes, please don't hesitate to reach out. We'd love to assist you! Have a great day, Nikki, CX Analyst | nikki.clarin@workato.com ### 48. User Friendly Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Viswanathan R. | A, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2022 **What do you like best about Workato?** Chat support and ticket support are the best. Api platform, collections by Workato. Postman, OPA related tools are the tools. No/low code and wide range of pre-built connectors. **What do you dislike about Workato?** 1. Navigation between job reports. 2 No advanced features in pub sub. 3. Only recipes can be search in community but message templates can't be searched. 4. Workato API doc should more actions in terms of connection, folders, roles. 5. Need an api to fetch recipe code 6. Need break point feature **What problems is Workato solving and how is that benefiting you?** On boarding, offboarding, attendance management. Yes, able to be more productive by automating a few routine tasks. Periodic team notifications using workbots. **Official Response from Cassandra Long:** > Hi Viswanatha! Thank you for sharing your feedback and giving us more insight to your experiences using Workato for onboarding, offboarding, and attendance management. It is very much appreciated. This feedback will be shared with our product team and it will help us continuously improve our products and offerings. Please let us know if we can assist with anything or if you have any questions. Thank you again, Cassandra - Customer Experience Specialist ### 49. Excellent automation tool for whatever you can dream up **Rating:** 5.0/5.0 stars **Reviewed by:** Travis W. | IT Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2023 **What do you like best about Workato?** This tool helped us move our one-off automations to a central location and add a real level of enterprise stability to them. The tool is excellent in the value it brings to being able to setup automations with little-to-no development experience required. The support teams have also been excellent in helping us troubleshoot issues but also explore new ways to solve our own issues. Our backbone automations have been grown exponentially thanks to Moveworks. **What do you dislike about Workato?** Sometimes the errors can not provide enough context as to what exactly went wrong. However, I feel this is mostly due to the software its integrating with not providing enough context itself. **What problems is Workato solving and how is that benefiting you?** Workato has helped us solve for automating onboarding and offboarding workflows in a more capable way then ever before. It also helps us with moving data between systems. The ability to send reports on failures also helps us know when something isn't working right. **Official Response from Nikki Salvie Clarin:** > Hi Travis, Thank you for the awesome review! We're thrilled that Workato helps you automate your workflows and move data between systems with minimal development experience. We're also happy to hear that our support team has been helpful in finding solutions for you. Our team is constantly striving to improve your experience with Workato, so your feedback means a lot to us. If you need help with anything, please don't hesitate to reach out to us. We'd love to hear more from you! Cheers, Nikki - Customer Review Associate ### 50. Workato Automation Pro 1 & 2 **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about Workato?** East of Use Guide Through of how it works **What do you dislike about Workato?** Number of Features Slightly too fast on the step by step **What problems is Workato solving and how is that benefiting you?** It helps when trying to pull specific data out **Official Response from Nikki Salvie Clarin:** > Hi there, Thank you for your review! It's great to hear that you find Workato easy to use and appreciate our Automation Pro training. Your feedback is valuable to us, and we'd love to get more context on your concerns about our product features. If you don't mind sharing, please let us know how we can make your automation experience better. Have a great day, Nikki, CX Analyst | nikki.clarin@workato.com ## Workato Discussions - [Other knowledge base I can refer to if I want to start understanding complex workflows?](https://www.g2.com/discussions/31515-other-knowledge-base-i-can-refer-to-if-i-want-to-start-understanding-complex-workflows) - 2 comments, 1 upvote - [Do you integrate with Slack?](https://www.g2.com/discussions/slack-integrations) - 2 comments, 1 upvote - [What are transactions?](https://www.g2.com/discussions/workato-recipe-transactions) - 2 comments, 1 upvote - [What is your uptime?](https://www.g2.com/discussions/6885-workato-s-uptime) - 2 comments, 1 upvote - [How is Workato priced?](https://www.g2.com/discussions/6884-workato-s-pricing-plans) - 2 comments, 1 upvote - [View Workato pricing details and edition comparison](https://www.g2.com/products/workato/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+13%3A13%3A39+-0500&secure%5Bsession_id%5D=9e1a8bdf-fab2-4f1b-8e63-075daad626af&secure%5Btoken%5D=b2a4de30154c163f802336535bdcba91cfabb988f3354f5413ca08793160374a&format=llm_user) ## Workato Integrations - 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Monitoring **Development** - API Testing - Data Security - Orchestration - Scalability **Development ** - Real-Time Integration - API Designer - Flow Designer - Pre-Built Connectors - Custom Connectors - Reusable connectors - Multi - tenant architecture **Conversational Platform** - Personalization - Omnichannel - Contextual Engagement - Proactive Engagement **Data** - Scalability **Data Management ** - Data Modeling - Auditing - Observability - Data mapping - Reporting **Functionality** - Code extensibility - API variety - Documentation **Scalability and Performance - Generative AI Infrastructure** - AI High Availability - AI Model Training Scalability - AI Inference Speed **Functionality - Process Orchestration** - Peak Demand Handling - Process Customization - Process Automation - Workflow Management - High-Stakes Process Automation **Customization - AI Agent Builders** - Natural Language Configuration - Tone Customization - Security Guardrails **Workflow Design & Integration - AI Orchestration** - 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Resource Utilization Monitoring - Computational Resource Management - Dynamic Scaling - Component Monitoring **Performance & Execution - AI Agent Integration Tools Platforms** - Tool Selection & Caching - Context Window Optimization - Automated Retries **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **API Management** - Traffic Control - Logs/Documentation - API Monitoring - Gateway **Security** - Data Encryption - Security Standards - Communication Protocol **Security** - Authentication - Compliance **Security** - Security Compliance - Data Encryption **Generative AI** - AI Text Generation - AI Text Summarization **Integration and Extensibility - Generative AI Infrastructure** - AI Multi-cloud Support - AI Data Pipeline Integration - AI API Support and Flexibility **Data and Analytics - AI Agent Builders** - Analytics & Reporting - Contextual Awareness - Data Privacy Compliance **Governance & Compliance Controls - AI Orchestration** - Regulatory Compliance - 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AI Data Encryption **Integration - AI Agent Builders** - Workflow Automation - API Usage - Platform Interoperability - CRM Data Integration **Developer Tools - AI Agent Integration Tools Platforms** - AI Framework Integration - SDKs & MCP Servers - Sandbox Environment **Deployment ** - Hybrid - Cloud to Cloud **Application Integration** - Third Party - Scalability - Workflow Automation - Connectivity **Usability and Support - Generative AI Infrastructure** - AI Documentation Quality - AI Community Activity ## Top Workato Alternatives - [Zapier](https://www.g2.com/products/zapier/reviews) - 4.5/5.0 (2,062 reviews) - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) - 4.5/5.0 (657 reviews) - [SnapLogic Intelligent Integration Platform (IIP)](https://www.g2.com/products/snaplogic-intelligent-integration-platform-iip/reviews) - 4.4/5.0 (373 reviews)