We've solved so many problems. Here are the main ones:
- Registering referrals was a big issue and now we have a PF to do it and it's great!
- Going paperless! These PF's have allowed us to put all our print materials in one presentation and be able to send it or put it in a QR code to our customers that they can have right on their phone. They then have all the power to binge and we can see when they do! It's awesome.
- Expectation setting: This is one we are in the first stages of working on. We're in construction and when we build a home, we have a 14 page document that explains everything about buying a new home and what to expect. Everyone hates this document. It's bulky, dry, and a pain to go through with every customer - but needs to be done. SO we are building an automated email journey that will send to the customers in 9 stages letting them know what's going on and what is to expect. We're going to make single page-easy to comprehend sheets on each topic and link to them in our emails - all those will be in a PF, a Virtual Expectation Packet, if you will. :) Review collected by and hosted on G2.com.