Drupal Reviews & Product Details


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Drupal is an open source content management platform powering millions of websites and applications

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Drupal Profile Details

Vendor
Drupal
Company Website
Year Founded
2001
HQ Location
Portland, OR
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
108
Twitter
@drupal
Twitter Followers
71,356
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Cisco
IBM
Salesforce
General Electric
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Xerox
Intuit
Accenture
Hewlett-Packard
Target
Rackspace
Citrix Systems

Drupal Reviews

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1-25 of 298 total Drupal reviews
A
Enterprise
(10,001+ employees)
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Most Recent Drupal Video Review
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UI
Small-Business
(2-10 employees)
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Verified Current User
Review Source
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"Great experience with Drupal for last few years"

What do you like best?

It's a good CMS for Web content management. The most we like about is that Drupal is Open source thus it has big community that wecan ask if we have any question(and we had many). It's easy to work with. Don't need great skills to achieve the job. The latest version also fix many issues that were related with the styling.

What do you dislike?

If you want to build something more complex you would need some technical skills. This is also good because it gives you the flexibility to create customized structure.

Recommendations to others considering the product:

Recommending it for collaborative work in corporate media. The best part about Drupal is that you can do anything. All the build-in templates come with the feature of responsive site.

What problems are you solving with the product? What benefits have you realized?

Drupal is giving us flexible modules that are separating by layers the website and thus being more organized. Give us portable code that can be transfered. Biggest benefit is that we don't need technical skills to build content.

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Web Producer
Mid-Market
(51-200 employees)
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"Flexible and powerful web development tool"

What do you like best?

Drupal is a really robust web development platform with lots of tools. I like that Drupal propose a lot of different modules like video, membership, commerce. Thanks to them you may add new features to your website. What is important, each module has submodules, which help to add only those blocks which you need. The best thing is that you may combine different functions from different modules.

What do you dislike?

I don't quite like that the Drupal admin panel has an older looking design. Everything is too sharp and without much color. When we started using it, Drupal did not seem to be very intuitive, but I got used to it quickly. I also dislike that there are no simple visual builders. It still takes a bit of time to create a new layout.

Recommendations to others considering the product:

I would recommend Drupal to those that are willing to do some learning and having an interest in web design beyond simple DIY tools. It is a reliable and flexible platform. The level of security is pretty high. The most important thing is that Drupal will help you to create a professional website without overly complicated steps, unless you want to introduce more advanced custom features.

What problems are you solving with the product? What benefits have you realized?

The Drupal platform has given me a good balance between a complex and simple web development platform. Though there are many modules and features that allow me to create robust and well-structured websites simply, it also leaves much room for coding and more advanced development and rich website design and functionality. The available templates also make starting on designs much easier.

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Digital Marketing Speclialist
Small-Business
(11-50 employees)
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"A solid CMS with just a few hangups"

What do you like best?

The ability to build custom modules that are usable by the whole team, regardless of dev experience. Drupal also has a very large array of pre-built modules for all purposes and is constantly expanding.

What do you dislike?

It is very difficult for content editors to also edit HTML or code. That is very much limited to developer roles, and it's hard to have any crossover.

Recommendations to others considering the product:

Consider the needs and resources of your business. Effective implementation of Drupal requires full-time, or at least always-available dev support even for small businesses. Larger sites (50+ pages) may want multiple developers available to keep up to speed with updates, security and changes to your website. Permissions for large teams also take a fully dedicated web admin.

In summary, it's not as agile as newer, marketing-focused solutions such as Hubspot CMS, but it is very powerful and has a strong history.

What problems are you solving with the product? What benefits have you realized?

An easily editable, maintainable website with a high number of pages and users.

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Studio and Facilities Director / Lead Production Instructor
Higher Education
Small-Business
(11-50 employees)
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"Versatile open source CMS for Large sites."

What do you like best?

Drupal is great for very large sites, when you want to display content from the same source, but shown many different ways, with active updating, and even on the fly page creation in response to a query or changing requirements, so that you don't have to manually re-edit content at the individual page level. YOu can edit in the original content page, and then it is automatically shown all the places it appears. It's relatively easy to administer for someone with previous CMS experience, especially with versions 7 and 8.

What do you dislike?

It can be a very long time between major upgrades, and installing them is not a simple matter. Even small security updates are a big deal, and the site has to be backed up and shut down.

Recommendations to others considering the product:

Drupal is excellent for large or complex websites, but it you have only basic web design or HTML experience, or haven't used a CMS before, I recommend hiring a professional team to design your first site for you and show you how to administer it. Once it's up and running it's not hard to update and maintain at all.

What problems are you solving with the product? What benefits have you realized?

We don't have a large staff, but we do have a large website, with a lot of information in different places. Drupal makes it easy for us to enter updates or new content, and have it appear correctly updated everywhere it is is supposed to appear.

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Programmer/Analyst IV
Higher Education
Enterprise
(1001-5000 employees)
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"Powerful CMS for techies, but not for regular web designers"

What do you like best?

It is very powerful and flexible, and you can do a lot of customization to meet your needs. It has a large community who can provide all the help you need. There are many pre-built applications in Drupal, called distributions, so if you can download and install the distribution with all needed plugins and template, and you are ready to go.

What do you dislike?

The learning curve is high and sometimes it requires you to know a lot about programming to achieve what you need to. The Drupal core developers don't seem to care about how to make the UI easier to use from the end user's perspective, but to focus on the functionalities. As a result, user has to spend lots of time to figure out how things are working in Drupal.

Recommendations to others considering the product:

You need a dedicated personnel who knows programming in PHP to be able to maintain the website built in Drupal.

What problems are you solving with the product? What benefits have you realized?

I was trying to build a website for a small business and the business wanted to have a membership feature in their company's website. Drupal can handle users and roles easily so my client limit access to protected documents based on their roles without needing to use a third-party plugin. The plugin and template directory is not maintained well so there are many plugins and templates are outdated and it could be very confusing for a new Drupal user to choose the right plugin and template.

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Small-Business
(Myself Only)
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"CMS versátil y potente con la mejor comunidad de usuarios que existe"

What do you like best?

Con Drupal puedes hacer de todo, webs corporativas, plataformas de comercio electrónico, personalizaciones, sitios de redes sociales, boletines informativos, directorios de recursos y mucho más, es complicado no encontrar solución a lo que necesites. Es el sistema más seguro del mercado. Drupal también tiene muy buenas opciones de internacionalización. Puedes administrar contenido en 4 idiomas diferentes y todo está integrado a la perfección en un solo lugar. Desde la perspectiva de SEO, Drupal funciona a la perfección, desde el tiempo de carga hasta la capacidad de rastreo.

What do you dislike?

Si bien Drupal puede facilitar las cosas difíciles, también tiende a dificultar las cosas fáciles. Los módulos de Drupal proporcionados por la comunidad a menudo te ofrecen casi todo lo que necesitas, pero para que tu proyecto funcione exactamente como necesitas, tienes que crear módulos personalizados o parches por ti mismo.

Recommendations to others considering the product:

Muy recomendado para empresas medianas y grandes, pero siempre con un buen proveedor de hosting que sea totalmente compatible con Drupal.

Personalmente prefiero Drupal a cualquier otro CMS pero definitivamente tiene una curva de aprendizaje importante. Si vienes de otro CMS como Wordpress, por ejemplo, te costará adaptarte. Creo que vale la pena una vez que te sientas cómodo con el cambio.

What problems are you solving with the product? What benefits have you realized?

Drupal proporciona una forma de crear grandes sistemas de información y multiusuario sin tener que implementar funcionalidades genéricas de gestión de usuarios o gestión de contenido, entre otras. También proporciona interfaces bien definidas entre módulos que aseguran que la mayoría de los módulos desarrollados por la comunidad funcionarán con otros módulos que usemos o escribamos desde cero. Drupal proporciona puntos de extensión que permiten ampliar o modificar lo que hacemos a medida que nuestra base de usuarios crece.

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Interim Project & Programme Manager
Information Technology and Services
Small-Business
(Myself Only)
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"Intuitive to Use, But Needs More Ongoing Support than Expected"

What do you like best?

Its open source meaning its widely supported by the public. There are many modules providing lots of additional functionality and its a very easy CMS took to use.

What do you dislike?

Being open source it means that module site you build and they rely on, may no longer become supported or bugs you identify may not be fixed. Whilst this is a similar to some larger applications, should a bug not be fixed it means you having to redesign parts of your website, or build a bespoke workaround

Recommendations to others considering the product:

If you're looking for a free CMS which is easy to use and well supported within the user community , Drupal is for you. However with its very regular updates in terms of the Drupal framework and modules you will need to invest sufficient time to test any upgrades out before deploying into your production environment.

What problems are you solving with the product? What benefits have you realized?

Utilising the Drupal framework allows a quick and easy way to begin building websites for my clients, which vary from small to medium sized businesses. It means that whilst I personally have an understanding of HTML, the use of this CMS, means to get a site up and running this understanding is not required.

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Jose Munyoli
Small-Business
(2-10 employees)
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"Drupal review"

What do you like best?

Drupal has helped me develop a website for our company with very little knowledge of HTML and web scripts programming languages. The user interface is easy to use for new users and the platform is strong and stable. It can create beautiful websites.

What do you dislike?

It is not supported as it used to be a long while back. The support can take days to respond to your emails.

Recommendations to others considering the product:

Drupal has helped me learn how to design a website without major web programming skills.

What problems are you solving with the product? What benefits have you realized?

I wanted to create a website for the company since we did not have a budget for a website so I took up the challenge and thanks to Drupal I was able to design a website.

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Research Lead
Mid-Market
(51-200 employees)
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"A CMS for complex web development or simple websites for posting data"

What do you like best?

I like that it is simple to install and use it has a very good interface. It is excellent for websites with a lot of content or concurrency. It is very customizable and adapts to your development needs. It works to create You can create great sites, dynamic blogs, e-commerce, interactive sites. has a variety of templates and accessories. I most like to provide the services because of it is a way to know about the product. Basically service provide for the any product then we can learn more about product for which we provide services.

What do you dislike?

The speed of the site for administrator or developer is slow and also the user interface is not friendly for admin. It uses multiple development languages code modification I need a lot of knowledge. It also uses a lot of memory space. Clearing cache frequently and slow loading of application after that is very annoying while being in development mode. Adding and removing a class or div at some HTML structures or templates has some restrictions, which also restrict UI for application.

Recommendations to others considering the product:

I think that Drupal is suitable for many web-based scenarios, but has high customization and configuration of user profiles so it is ideal for e-commerce and web cooperation.

What problems are you solving with the product? What benefits have you realized?

Drupal helps me a great deal since it is a CMS package for Web content management of many kinds. I use it to post research findings and for open public network collaboration purposes. The basic installation includes, among other things, blog tools, email forms, search engines and site maps. It has hundreds of plugins or complements with different functions to meet our requirements. It gives us the ability to build custom modules that you can use. We can do a lot of personalization to meet your needs. It has an excellent administration of user profiles.

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Client Engagement Manager
Marketing and Advertising
Small-Business
(11-50 employees)
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"Flexible CMS for a website/app of any size"

What do you like best?

As an agency who builds websites constantly, we've found that Drupal gives us the most flexibility to be creative and design stunning websites that are also technically sound and easy to manage on the back end.

What do you dislike?

There honestly aren't many things that we can complain about.

Recommendations to others considering the product:

It is open source and comes with a large community of help. We would high recommend giving it a second look when considering a CMS for your website!

What problems are you solving with the product? What benefits have you realized?

Clients come to us with ugly websites that their IT department alone can manage. Building Drupal sites gives our clients a robust CMS that they can easily maintain and manage on their own. We perform updates periodically, but for the most part can remain pretty hands off if the client wants to run with their new site. Additionally, we have the ability to create virtually anything that our clients as in terms of functionality. This makes us look like rockstars and our clients thrilled with their site/app.

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Head of Library Technology Initiatives and Development
Libraries
Mid-Market
(51-200 employees)
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"Complex CMS but highly extensible"

What do you like best?

Drupal is great for building and managing websites that require custom content types and workflows. It provides built-in, GUI-based, functionality for creating content types, workflow rules, and other custom content management requirements. Drupal has has a strong built-in user management system. It's more of a framework of GUI-based tools that allow you to more quickly extend it for your requirements. Drupal also offers a well-developed API for extending the system. It's add-on ecosystem is also better managed then some other CMS. Powerful command line tools are also available to make operational management tasks (such as upgrades, sync'ing from dev to production, etc) much easier. The Views module is exceptionally useful for knitting together tables of data that draw on the fields on distinct content types.

What do you dislike?

Some of it's management features are not as slick on the front-end as WordPress. For example, upgrading modules is most easily done using command line tools.

Recommendations to others considering the product:

There is a steeper learning curve if you've never worked with it before. It really is more of a blend between a framework with API's and CMS. It's critical to understand your requirements first and determine whether to invest the development resources to implement a Drupal site. I highly recommend using Pantheon of Acquia to spin up a free dev site to learn about Drupal.

What problems are you solving with the product? What benefits have you realized?

We were able to build several websites that utilize many custom content types (content that have many unique fields within the type). It's extensible nature allowed us to easily integrate with third-party, hosted systems and pull/push data to those systems.

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A
Enterprise
(10,001+ employees)
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"Drupal Help Build An Engaged Community"

What do you like best?

For some things, Drupal is incredibly fast and simple to use. I can post an event to our website, or make an edit in minutes. The resulting website is also incredibly polished and professional looking. It is also useful as a very large institution incorporate multiple independent entities that are quite large in and of themselves, to be able to display a simultaneously unified and diversified appearance between their individual sites, but also to share a common system with common features, to allow for instances of collaboration.

What do you dislike?

If you come in to a website that has been created by someone else, or worse by several individuals over the course of years, it can be next to impossible to find some things. There are multiple ways to create a page, and depending upon which method they used, that particular section of text that you want to edit could be buried in any number of locations. Some of these locations are in and of themselves buried within a labyrinthine interface. Some pieces of content actually exist and must be edited in multiple locations. We struggle in particular with a lack of archiving ability on certain features, so we must leave it on the site indefinitely or delete it and lose the record. Drupal's interface, and text editor in particular, is also limited in terms of content styling - I had to use html just to change the font color of a phrase. We actually needed to employ third party development assistance just to add an additional social media icon - this was not something our communications team was able to use the admin interface alone to add. Finally, Drupal struggles with a lot of different file formats, as far as uploading is concerned.

What problems are you solving with the product? What benefits have you realized?

We rely on our website to get our work out to new audiences, and keep our current audiences engaged in what we do. Drupal makes the pathway for your most regularly posted pieces of content, like events and stories, readily accessible to allow for a constant and steady stream of updates, ensuring the full range of our activity is highly visible and our site is always current and up to the minute.

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Analista da Qualidade
Mid-Market
(501-1000 employees)
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"Provides a large number of modules and plugins that extends the functionality of your website."

What do you like best?

Drupal is a reliable Content Management System, as it powers a long list of popular websites. The software provides a wide range of features and functionality:

- Search Engine Optimisation is of utmost importance for the health of your site. If your website doesn't achieve well in terms of page rankings and search results, your online presence will suffer badly. Speaking from personal experience, Drupal does perfectly as long as you follow SEO Norms. Moreover, you are offered SEO tools.

- Security is vital for anything on the Internet. Drupal has over the years earn a reputation for its secure and powerful performance while it has had its own share of issues like numerous SQL injection vulnerabilities. The community has been quick to respond to the problems, and for most of the time, Drupal has fared well in terms of security.

- Drupal provides a large number of modules, themes and plugins that you can use to extend the functionality of your website. The software enables you to customize your site and make it meet your needs.

What do you dislike?

The learning curve is steep, and it requires some efforts to understand, how the program works. Also, customization isn't the most straightforward process. Installation of an additional number of plugins can cause Drupal to slow down.

Recommendations to others considering the product:

Drupal is excellent for large or complex websites, but if you haven't used Content Management Systems before and know only the basics of web development, you won't manage the tool.

What problems are you solving with the product? What benefits have you realized?

The software enabled me to build large and complex web pages from "Lego Bricks" instead of writing lines of code. The modules allowed me to save a lot of the time.

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Rekrutujemy. Zapytaj o oferty
Small-Business
(11-50 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"The most robust system"

What do you like best?

The versatility is the best. From small, single-page blogs to e-shops to complex portals - Drupal can do it all. As an editor, I value how many options it gives me to present the content I want to share and if I have an authorization, the easiness of adding new options.

What do you dislike?

In most of the cases, it's not the platform for total beginners. You can make almost anything from Drupal, but with help of an experienced developer. But hey, we have found a solution! :)

And, as most of the open source solutions, you are responsible for updating your software. The company that develops the platform can make some amendments to make it safer, but It's your responsibility to install all of the patches.

Recommendations to others considering the product:

There are a lot of comparisons on the Internet between different platforms. Of course, if an agency is better with Wordpress, it will say Wordpress is better. If their specialization is Joomla or Sitecore, those platforms would win. The truth is that there is no one, clear response which one is better - sorry! You have to evaluate the options on your own considering the strongest of your needs. Drupal, however, has a lot of "trial" options. You may want to build a demo of your product and see if it's ok. Also, there are many distribution versions that can help you with it, i.e. Droopler or Thunder

What problems are you solving with the product? What benefits have you realized?

Most of our problems and problems of our business partners are solved with Drupal. We developed our own webpage od Rupal and it is our best advertisement. Instead of writing countless lines of code, e can build complex web pages like from Lego bricks - ready modules spare a lot of the time and prevent reinventing the wheel, again and again.

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Managing Director
Internet
Small-Business
(2-10 employees)
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"Over complicated CMS with very little flexibility"

What do you like best?

This is quite hard to write something which was best. I think the search functionality for membership type sites was pretty advanced however you could easily in another CMS build the same functionality 3 times quicker. The admin area is ok

What do you dislike?

The system has poor online support. You will need a full stack developer to administrate and manage the code and updates. You need multiple plugins to get simple functionality to work. The updates of the core are also a minefield and you have to be very careful when upgrading.

Recommendations to others considering the product:

You will need to have on going support and have a very good understanding of the folder structure and template structures. You also need to research heavily the plugins and sub dependant plugins which you will need to have to make a simple function work. The updates are also a minefield. E-Commerce as well is particular bad. There is a plugin but support is about 2 to 3 years out of date

What problems are you solving with the product? What benefits have you realized?

Drupal solved a problem I had where I wanted to combine a search based on multiple filters and then outputting the information into a lightbox. I also need a smart way to manage the company information in the backend. One really good function I was able to do is work with Affiliate links, I was able to pull in 30 to 40 feeds and upto 15000 lines of data every 15 minutes and convert them to posts to form a sports news website.

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Freelance Developer and Consultant
Museums and Institutions
Small-Business
(11-50 employees)
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"Robust Open Source That is Ready When You Are"

What do you like best?

The Drupal developer community is really what makes Drupal the CMS it is today. If there is a business need or problem chances are the Drupal community already tackled it in multiple variations. Businesses and organizations just need to ask them selves if they are ready to invest in Drupal and if the answer is yes, then the choice is pretty clear. Drupal is a robust and well thought out and fast moving CMS, expect rapid change and updates and plan for it. The CLI tool called Drush is an industry best which no organization should do without. Remarkable performance can be achieved when the correct hosting is realized. Themeing a Drupal site is a joy when the right base theme is created or selected. The end result of a finished product is a website/product and backing CMS that will run near flawlessly for years on end.

What do you dislike?

The learning curve for developers (arrays of doom) and end users is a bit jagged, but not impossible, at it's core Drupal is remarkably simple and powerful. Versions 6 and 7 are stable beyond expectation, version 8 is rapidly becoming the way forward, but still needs some major work in certain areas (media module). Organizations do have an up front development cost which might be too steep and without in house expertise in one area or another it may look like the least likely of candidates for CMS selection.

Recommendations to others considering the product:

Be ready to make significant investment in staffing hours to support Drupal or select from one of the many 3rd party development/hosting/support vendors that are widely available .

What problems are you solving with the product? What benefits have you realized?

Establishing web presence and expanding and extending enterprise level services to the public.

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Senior Consultant
Small-Business
(11-50 employees)
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"A complete CMS platform with lots of options"

What do you like best?

I like that Drupal gives me control over many of the design and layout aspects of my website. There are many themes from the Drupal community I can use to get websites or landing pages up and running, or at least started, very quickly. The control panel has options to let me update content dynamically, which can then appear on all relevant pages and sections in real time. I like being able to update nodes once rather then manually updating content across many pages. There are many tutorials and community discussions to help guide me through many of the common steps and problems that may occur.

What do you dislike?

Compared to other CMS platforms like WordPress, I find Drupal to be much more complex and harder to understand. I think it takes a decent amount of technical knowledge to be able to implement and modify a Drupal install successfully. Some of the common themes are rather poorly designed and virtually useless for professional business purposes.

Recommendations to others considering the product:

I would definitely recommend Drupal as CMS platform that can give you a good amount of control over the design of your web assets. If you don't have much time to committ to learning about the system, you should start with a theme and go from there.

What problems are you solving with the product? What benefits have you realized?

Drupal gives me a high amount of control over the web assets I design with it. It allows me to update content and page styles dynamically so I can get a fresh version up and running with limited delay. The cost of running Drupal is generally very low, which is great for our overall marketing budget. The Drupal community gives us creative ideas on how to leverage the platform for various business purposes we didn't consider before.

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Digital Services Coordinator
Libraries
Small-Business
(2-10 employees)
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"Great way to add features to your website"

What do you like best?

It provides a way for someone to easily make updates to a site without knowing HTML. Someone can create a basic site in Drupal for someone else, and that person only needs to click "edit" to make instant changes to any page. It also allows for vast customization of a website, including almost any feature you can think of just by installing a module.

What do you dislike?

It can take a while to learn. Someone who already knows HTML, and/or is comfortable with new technology should not have a problem. But tech novices may find it too difficult. You also need to plan for regularly updating the software, as there are frequent security patches in Drupal that need to be installed.

Recommendations to others considering the product:

When using Drupal, be prepared to spend quite a bit of time learning how it works, and playing around with the features. You have to think of Drupal more in terms of a database, made up of individual pieces of content called "nodes," rather than in terms of a static site made up of individual pages. You'll also need to complete several setup tasks at the beginning, such as choosing a theme (or downloading/installing a different theme), filling in the site title/slogan/logo, and deciding what features and modules are important for the site to have.

What problems are you solving with the product? What benefits have you realized?

Drupal gave us the ability to incorporate extra features into our site, including a blog and an event calendar. It also allowed us to have a nice-looking site without having to have a professional designer.

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Profesor Agregado (Nivel 3)
Higher Education
Enterprise
(1001-5000 employees)
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"Drupal allows you to build websites and manage their administration and content in them."

What do you like best?

* It can be adapted to different projects in a personalized, flexible and powerful way.

* Its installation and configuration are very simple, especially for users or expert developers.

* It is scalable regardless of the number of users connected to its products.

* It has included functions of multiple languages, unlike other similar tools.

What do you dislike?

* It is not very "friendly" for novice users, especially in its configuration.

* It has very few free plugins, so it can generate some problems or delays in the updates of the websites produced.

* Low user community or not as big as you might think.

* Few themes of graphic or multimedia origin.

Recommendations to others considering the product:

It is recommended to have some experience in the development and management of websites, before using this tool, and read a lot of information and see videos of its use.

What problems are you solving with the product? What benefits have you realized?

It allows to make web sites more flexible and dynamic, despite its lack of facility for non-expert users or developers.

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Chief Technology Officer
Entertainment
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"Versatile content management system with the best user community out there"

What do you like best?

Drupal can be used for projects of any size -- you can use it to throw together a prototype of a small community site in a weekend, or follow community best practices to create an enterprise information system that serves 10,000+ users. The software make it possible to build almost any system you need, and the community-supported modules typically provide you with 60-80% of the features you need without having to write custom code. The Drupal community, and the community-driven development process, is one of the strongest open source communities you will ever find. The structure provides you with the information and support you need when you need it, while providing a way for you to contribute back whenever it is convenient for you. Often, when you have an issue, you can find a patch that others have contributed for you to get by while an official fix is prepared.

What do you dislike?

While Drupal can make hard things easy, it also has a tendency to make easy things hard. Community-provided Drupal modules often provide you with 60-80% of what you want, but in order to get your project working in a way that fits your requirements (or your customer's requirements), you have to write custom modules or patch bugs on your own. Sometimes to fix something that isn't working, you have to dig into parts of Drupal core or community modules that are terse and difficult to understand long sections of code that need refactoring. Often an issue you need fixed ends up being a known issue for which the community has been debating "the right fix" for several years. If you don't adopt best practices regarding source control, features, patch management, and staying up-to-date with new versions, you can end up creating a project with a lot of technical debt that is difficult to maintain without a large team.

Recommendations to others considering the product:

Consider whether you just need a blog or single use-case system versus a full-blown information system. Drupal is not a good fit for single-user or single use-case sites because it requires a fair amount of time to setup to work the way you need. WordPress, Shopify, and Strikingly are all good platforms for smaller, simpler sites like those.

Conversely, if you do need a more custom or complex system, Drupal is a wonderful fit, if you're willing to put in the time to do things right. The more time you put in, the better the result. This includes:

- Taking the time to get to know the community.

- Adopting the recommended best practices for change management, and making extensive use of revision control.

- Whenever possible, keeping site structure and logic in code that you can commit to GIT rather than in the database. Content belongs in the database; structure belongs in code.

- Never hacking core code or module code, but being ready to adopt a patch management process when you do need to apply short-term patches until a full fix is ready for issues.

What problems are you solving with the product? What benefits have you realized?

Drupal provides us with a way to build large, multi-user information systems without having to implement common functionality of user management, content management, or core architecture. It frees us to focus on the business problem at hand rather than on the low level architecture. It also provides well-defined interfaces between modules that ensure that most modules we find out in the community will work with other modules we use or write from scratch. Finally, Drupal provides a wealth of best practices and extension points to allow us to scale up what we build as our user bases scale.

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Small-Business
(11-50 employees)
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"Drupal is easy to use with the templates they have in place."

What do you like best?

I like how Drupal makes it easy to change the layout on a web page. It has different options for layouts and you can choose the one you want to use. I find this extremely helpful when designing web pages with lots of pictures.

What do you dislike?

I like that Drupal lets you quickly undo changes that have just been made. It lets you see who has last edited a certain page and what time. I also like that Drupal gives you a separate url for pdf's you upload. There is also a help section for when I have a question.

What problems are you solving with the product? What benefits have you realized?

I maintain the website of a branch of the environmental center at CU Boulder. Drupal is easy so even students are able to make changes.

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Digital Marketing Manager - OMNI Systems & Architecture
Telecommunications
Enterprise
(10,001+ employees)
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"An underdog solution with full hidden potential"

What do you like best?

Drupal has it all business website, Ecommerce platform, personalization, social network sites, newsletters, resource directories, and many more. It's the most secure system in the market, only if you know what you doing compare to Wordpress. Drupal also has very good international scalability options. We are managing content in 4 different languages and they are seamlessly integrated at one place. From SEO perspective, drupal works like a charm, from load time to crawlability I have yet to encounter any bot issue associated with any search bot. Highly recommended for mid-large business, but always use a good hosting provider which is fully compatible with drupal .

What do you dislike?

Drupal is not fully aligned with all the Saas personalization solution in the market, and very much rely on very specific hosting providers like Acquia. There are some ongoing bugs in configuration like "server host name not valid", usage of multiple template to name couple. It's not easy to manage some common stuff in-house, as you need experience drupal developer to perform technical issues.

Recommendations to others considering the product:

I would recommend to gather your requirement and create a roadmap, then identify weather Drupal is the right solution for you. If you are in B2B world, drupal has seamless integration with top automation tool and CRM. I don't have any issue with API and scripts as well.

What problems are you solving with the product? What benefits have you realized?

Web showcasing, content management, & personalization. From B2B perspective, this is one scalable solution from both sales and marketing side.

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Web Project Manager
Renewables & Environment
Small-Business
(11-50 employees)
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"Really great and powerful CMS"

What do you like best?

Drupal is an extremely powerful CMS and is far less easily hacked than any other platform in the world. From a development standpoint, you have much more access to anything you need than any other CMS's in my experience. There's really nothing Drupal can't do!

What do you dislike?

While Drupal has a ton of customization, it's often times hard to navigate the menu structure to get where you need to go. The thing you want to do doesn't always live in the most obvious place and Drupal uses terms specific to the platform so if you're used to one thing and switch over, it'll take some getting used to.

Recommendations to others considering the product:

I personally prefer Drupal to any other CMS but it definitely has a learning curve! If you're coming from, say, Wordpress, it'll definitely be a bit of a challenge. I think it's worth it in the end once you're comfortable with it, for the security if nothing else! It's almost never hacked so your information is secure.

What problems are you solving with the product? What benefits have you realized?

We built a distribution on Drupal using Pantheon and we are a web development and marketing company. So we use Drupal for all of our website build projects and our own company website. We find that it's just a better platform and we've tailored the features we need (and built) to our industry.

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Senior Engineer
Internet
Small-Business
(11-50 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Drupal 8's Rearchitecture is a productivity Win"

What do you like best?

With the Drupal 8 upgrade, the workflow of pushing configuration changes from a development server to a QA server and on to production is one of the biggest wins. Each configuration change can be stored in a YML file and checked in to a code repository - no more syncing databases. Great improvements have also been made to the authoring experience for content and block placement.

Extending Drupal has gotten modernized - the theme system now uses the powerful and secure Twig templating system, and the extension modules are now controlled using OOP practices like plugins, extending classes, interfaces, traits and default configuration is stored in YML files instead of needing to be custom coded.

Performance improvements are also everywhere - Drupal's core now include's Facebook's BigPipe technology for improved caching of content that does not change between page loads, allowing custom content sections to appear as they are generated, meaning the time to first render of the page is greatly improved.

Continuous improvement by the community - instead of going 5 years between major version releases, the Drupal community has committed to releasing new functionality in Drupal core every 6 months. All of these releases so far (4 minor releases since the launch of Drupal 8) have added essential functionality to Drupal, in the realm of accessibilty, authoring experience, content moderation and staging,

What do you dislike?

If your programmers were used to Drupal 6 or 7 development, there will be a bit of a learning curve - the content admin experience will be incredibly familiar, but the theming and module development has changed quite a bit.

Some popular Drupal 7 modules have not yet been ported to version 8, or have been obsoleted by new features in core or other community forces. 90% of what you need should exist, but some industry-specific features may need rearchitecting or paying a developer to port a module. This is not dissimilar from the last major feature upgrade.

What problems are you solving with the product? What benefits have you realized?

Websites, Intranets, Product Catalogs, eCommerce, Crowdsourced content, Gamification, Publishing, Learning Management, CRM, Government services, and creating a web interface to applications that have none, or making a search-engine-friendly version of same.

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Head of Development Technologies
Marketing and Advertising
Small-Business
(11-50 employees)
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"The most flexible site-building tool out there!"

What do you like best?

Drupal can be almost all things to almost all people. It has nearly unlimited power under the hood, but it's presented in a way that a site builder (or anyone without coding experience) can build a custom site using the community's amazing modules and themes. It's more than a CMS! Drupal is also very easy to extend and write custom modules and themes for yourself.

What do you dislike?

It can be overly complicated. Building a Drupal site can sometimes be daunting and expensive because there is usually a "Drupal" way to do things which involves research and learning, and potentially community support.

Recommendations to others considering the product:

Give it a try, but don't let initial impressions scare you off if it seems complex. There is a lot to take in, but there is a great community out there able to answer your questions and help you get started, and the payoff is worth the effort!

What problems are you solving with the product? What benefits have you realized?

We're building big, complex websites with Drupal that don't fit well into a simpler CMS such as WordPress. We're creating a "product" out of our work on the Drupal platform, allowing us to save time and standardize our development on a particular set of features. We support a large number of community modules as well as our own theme and are using it for every project which it makes sense for.

Drupal Features

  • Content Authoring
  • Rich Text Editor
  • Versioning
  • Plug-ins/Widgets/Apps
  • Approval Process
  • Content Queue

Drupal User Ratings

6.5
Ease of Use
Average: 8.2*
7.2
Quality of Support
Average: 8.1*
6.5
Ease of Setup
Average: 7.8*
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