Parsec Reviews & Product Details

When Parsec decides which days you're allowed to connect for more than 20 minutes its a tool you can use to remote into a work PC. Review collected by and hosted on G2.com.

Parsec freezes so often its unusable on certain days. Parsec hard freezing/crashing is an inevitability but some days its tolerable as you can sometimes work 30 minutes to an hour without a crash but on other days, it crashes every 10 seconds. I've had to push back deliverables because Parsec wouldn't allow me to simply connect to the computer I needed to use to work on them; sometimes I could only work half-days because it was completely unusable.

What's even worse is their technical support is more unresponsive than Parsec itself. They have recommended rolling back driver updates as old as six months as they are 'still finding a fix' and its only taking them this long because they are short on resources or manpower or whatever excuse they have since they are being intentionally vague on what solution they are even trying to reach and how far along they are in reaching it. When they aren't making up excuses they are dragging their feet in responding back. They might suggest a fix, you'll implement it and tell them it didn't work and they'll just forget until you send them a follow up a week later and then they might respond back, its 50/50 for me. It seems they really hope that you quit bothering them. I mean I get it, its not like I need to access the desktop to do my job.

TLDR: Parsec has not only been unusable but their technical support has been both unhelpful and unresponsive. Review collected by and hosted on G2.com.

Video latency and input lag as well as controller support are better than most other solutions I have explored.

Extra options such as tablet and multi monitor support have been great for my end users.

Extremely easy to implement under most common scenarios.

Support team is very responsive and helpful. Review collected by and hosted on G2.com.

As I work in high security environments sometimes, not being able to be used with no internet has been detrimental for certain workflows, however the enterprise solutions offered are good enough for most use cases. Review collected by and hosted on G2.com.

We recommend Parsec to our customers. In most cases, Parsec provides a point and happen immersive editing experience. Real benefit in being able to test drive before committing to a wider solution.

Parsec allows our customers to switch seamlessly from on-prem edit to remote edit in high res with no need to move content.

Parsec Teams has provided the user-based access and security needed for our customers. Review collected by and hosted on G2.com.

Parsec is reliant on existing GPU based workstations and laptops which have to be checked as being compliant. Some systems won't be usable. Review collected by and hosted on G2.com.

A little background, we were 50 plus headcount, a Mac-based editing studio within a LARGE company that just got hit restrictions with COVID in March 2020. We had to go home but take our computers with us. It was my job to govern secure policies and make sure pre-release content was secure on their studio-owned computers. I needed a tool QUICK. Talking to other studios, they were skirting company policy, using Jump Desktop, VNC, and whatever they could to comply with business demands. I refused this breach of protocol. We would have all editors audited as contractors and sneakernet via drives until we found an approved tool, we did get Teradici, but this was not fast enough to edit properly with.

I spoke to Parsec, who at the time was just in the PC gaming arena but pivoting quickly, given the environment. I spoke to our VP and Legal reams to get temporary approval for their Mac test clients, and we had success on our hands with minor setbacks. It all worked out in the end, with a happy subscription. The team there is quick to address questions, concerns, and feedback, even after the Unity acquisition. Review collected by and hosted on G2.com.

Not so much of a dislike, but here are some issues we ran into and were addressed.

I will say this is mainly due to my use-case scenario and our being a part of a large company that had some huddles to do with legal and some personnel in security trying to poke holes in everything, saying this is a "brokered connections," who thought this was a non-starter and tried to shut it down, the truth is it's more secure than that of some non-brokered, for instance, there is an audit trail.

There was an issue nicknamed the "Mega Mouse"; due to scaling in earlier versions, Parsec couldn't get the mouse to directly pinpoint the mouse. This was an issue, for instance, when selecting the color gradient; as a workaround, they made the mouse maybe 4 times its normal size when connected, and this made the exact point accurate. It was a workaround that was eventually fixed. This also shows you that if you communicate an issue, they will respond and get you something! Kudos to the team! Review collected by and hosted on G2.com.

There are plenty of configuration settings which allow you to tune the speed/quality to suit your current circumstances. Review collected by and hosted on G2.com.

There are cheaper options out there, but I'm not sure giving up on Parsec's ease of use make the cost savings worthwhile. Review collected by and hosted on G2.com.

Parsec's commitment to delivering a high-quality remote experience extends beyond just access — it encompasses the overall performance of our virtual workstations. The platform's efficiency has allowed our artists to create stunning visuals and animations without compromise.

Parsec has undoubtedly elevated our creative process, making it a must-have for any team looking to push the boundaries of visualization in a distributed work landscape. Review collected by and hosted on G2.com.

The administrative features, such as mixed user and group assignment, could be enhanced to provide more tailored management options. Additionally, full audio and video passthrough features would also be welcomed. Furthermore, exploring more flexible licensing options, such as concurrent licensing, would be beneficial for adapting to varying team sizes and project demands. These considerations aside, Parsec remains an invaluable asset for our creative workflow. Review collected by and hosted on G2.com.

Once it is setup, it just works. It's safe. It's stable.

Our studio is heavily focused on 2D classic hand-drawn animation. We integrate classic workflows with modern tools. Digital pen experience (wacom) is critical to use. Many of our users are super sensitive to latencies below 10ms.

Parsec makes it possible for us to give our artists a safe and local-like experience.

Totally recommend it. Review collected by and hosted on G2.com.

The cost for a small-medium studio can be challenging when you go to the enterprise level. Other vendors offer better conditions for smaller studios.

That being said, not all medium-small studios need enterprise features and may be happy with lower plans... Review collected by and hosted on G2.com.

the best no latency desktop ive seen, completely easy to set up, able to share 2 screens at the same time, share your software with someone to use at the same time and it lets someone you trust use remotely your desktop. its free version with only one screen works marveliously. Review collected by and hosted on G2.com.

the enterprise cost is high if you want to set up a network of a few computers and you are a small company with not too many resources, it also could be better remembering your screen settings for monitor location Review collected by and hosted on G2.com.

The latency is fantastic. Best example is an artist kept getting feedback on a shot he was tracking; as soon as he started using Parsec, he was finally able to see what they were complaining about.

The support from Parsec has been amazing when troubleshooting. They are willing to be in a video call, spend time understanding your configuration, and then helping you troubleshoot. All environments are different, and they are willing to spend the time to make Parsec work best based on your circumstances Review collected by and hosted on G2.com.

Remembering your preferences for monitor count, monitor location and and resolution. Review collected by and hosted on G2.com.

The free version works perfectly, with zero latency, you can use 2 screen at once(pay version) , full HD, very very easy to setup and use at home or workplace. Review collected by and hosted on G2.com.

Enterprise version is expensive for small business. Review collected by and hosted on G2.com.