--- title: LogiSense Reviews meta_title: 'LogiSense Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 38 reviews by the users' company size, role or industry to find out how LogiSense works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 38 scale: '5' date_modified: '2026-06-15' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # LogiSense Reviews **Vendor:** LogiSense **Category:** [Billing Software](https://www.g2.com/categories/billing) **Average Rating:** 4.6/5.0 **Total Reviews:** 38 ## About LogiSense LogiSense is a cloud-based billing platform, specifically designed for today’s usage-based economy. Its built-in flexibility allows businesses to offer customers a wide variety of usage and subscription options; no configuration scenario is too complex. This ground-breaking subscription-based billing and real-time usage rating solution allows companies to diversify products and services, increase operational efficiency, exercise control over changes in the industry and, of course, enjoy a growing and satisfied customer base. LogiSense is an API-first platform based on a microservices architecture at scale, exposed via a transactional RESTful API interface. Features include advanced sharing and pooling and geographic zone-based pricing with deal-specific overrides, as well as automated contract enforcement which negates the manual review of each billing cycle. Learn how LogiSense can enrich your business. ## LogiSense Reviews ### 1. Partnership in Billing - for when it just needs to work. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2021 **What do you like best about LogiSense?** Logisense has built us a flexible solution that integrates with many of our operational tools and systems. It still drives best practices while allowing us to meet the bespoke issues with key customers. We need a solution that can do this repeatably and reliably. With a bit of self taught use of XLST, and a lot of help, we have been able to build our own bespoke invoice template that meets our specific needs on invoice complexity. Those invoices needed to cover: Capital invoicing, ad hoc (MACD) invoices, Monthly recurring and usage with further complexity around US tax rating, Rest of the World tax rating, Monthly invoicing, annual invoicing, quarterly invoicing, invoicing in advanced, invoicing in arrears and presenting multiple currencies. Project management has been some of the best I've expereienced. Again a sign that the value of a good project manager is greater than the sum of their cost. **What do you dislike about LogiSense?** Sometimes the solution can be too flexible, the team to accomodating and the best thing is to just be told no. There aren't enough process flows for the system processes showing how the configuration will impact your invoices and bills or what you have to do to avoid them being an issue - thus not really enabling you to make informed choices until you start building the final solution. **Recommendations to others considering LogiSense:** If you're implementing a billing platform, make sure you get a good project manager. You need people who can act as the linch pin between your operations (and business language) and their tools (and business and system language) **What problems is LogiSense solving and how is that benefiting you?** They will reduce our time to invoice from about 15 calendar days to less than 5. Their solution will integrate with more of our business systems and provide in-built credit control. Overall we are expecting a greater confidence in the accuracy and visibility of our invoicing and forecast. ### 2. International Billing Project **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2021 **What do you like best about LogiSense?** The resources are approachable if we have questions. **What do you dislike about LogiSense?** We're dealing with a good, but single-threaded resource, and that results in long turnaround times on answers. Also, it makes it difficult to remember where I was with a given issue once I return to it. **Recommendations to others considering LogiSense:** None. **What problems is LogiSense solving and how is that benefiting you?** We're in the middle of an international rollout. This will allow us to expand our business outside of the USA. ### 3. Very versatile tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Paula M. | Billing Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2021 **What do you like best about LogiSense?** Our previous billing system did not had the configuration capability to charge all the existing products that our company was selling, and for that reason a lot of manual work had to be done in order to charge those customers accordingly with the product that they bought, while with Logisense almost all the manual work can now cease to exist. We were able to create products that can be charged by tears, tears related with the amount of users that are currently using a certain product that belong to the same account and / or tears related with the amount of data used by the customer / account. We can also limit very easily the use of data to a certain geographic zone. **What do you dislike about LogiSense?** Not being able to configure in the system different date formats to match, for example, the format used in Europe. Not able to distribute the invoices to more then one email. **Recommendations to others considering LogiSense:** It is a good solution for a billing system. **What problems is LogiSense solving and how is that benefiting you?** Logisense enabled us to end most of the error prone manual charging tasks, making us much more efficient, agile and ready to expand our products and consequently, sales. In our previous system we were not able to void invoices at all, so we had to implement a workaround were we could simulate a bill run, that would copy the production db to shadow db in order to enable us to calculate the needed adjustments, because we would have all the usage for the bill period, while with Logisense in can just void the invoice and generate it again when needed. ### 4. Strong Customizable Platform & Competence and Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about LogiSense?** Our telematics subscription billing gets very customized and complex - we push the Logisense system pretty hard, but we know that we can generally consider business/marketing/product decisions without being limited by the capabilities of the billing system. Many difficult scenarios are available from routine functionality, most others can be accomplished with existing built in extensibilities, and in rare cases we can hook in custom code. So the technology can handle the complex stuff we throw at it or be bent to meet what we need. But as important is that I don't think I've ever stumped the development/tech-support staff with a question or scenario. When we don't know to handle something, we get the correct answer back very quickly or we quickly organize a call and then come up with a solution. Often in software it's not that easy. It usually has been for me and my team with the groups we commonly work with at Logisense. **What do you dislike about LogiSense?** Teaching the system and concepts to new developers & stakeholders can be tricky. In part this is due to the nature of the beast (Subscription Billing / Telematics) itself, and the fact that we often push the system hard. We often wish causing what seems to us like it would be a common functionality would be a first class concept 'flip of a switch'. However we know that a lot of this is addressed in a future version, that we are to some extent behind the upgrade curve, and in many cases that flippable switch already does exist, but we need a very custom case. Sometimes something is harder to achieve than we would like, which is a subjective statement that might indicate idle wishes for a perfect world, and we know at least some of that world is addressed in a future version. **What problems is LogiSense solving and how is that benefiting you?** We use Logisense to manage our telematics customer subscriptions, processing and rating usage, cc payment processing, billing, invoicing, taxing, dunning. The benefit is that we certainly would not want to write our own system do accomplish these thing, as it's a surprisingly and intricately complex set of tasks to manage and coordinate with significant additional security and financial regulation piled on top. ### 5. Logi Customizable to Your Business Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about LogiSense?** I like that the software is open on the back end if you want to add custom page extensions that allow you to customize ticket functionality, page views, reports, etc for your business needs. We have customized ticket views, drop down limitations based on department useage, special reports for support ticket processing, ticket reports for billing department, and ticket workflow functionality for each department to receive important templates to complete for their assigned task that help make billing a breeze. **What do you dislike about LogiSense?** Some of the sort functionality of column headers could be expanded to allow for defaulting to blank entries (unassigned) and also specific assigned user name for easier processing of tickets for customer support side. Currently it is a two report function instead of a one report function. **Recommendations to others considering LogiSense:** If you are looking for an easy customizable platform to fit your business needs, then Logi is the right place to go. **What problems is LogiSense solving and how is that benefiting you?** With the customization we have developed and implemented into Logi, it has allowed us to add custom templates for our support team to fill out questionnaires relating to customer issues for quick glance at the problems and then how that would relate to billing the customer for extra support provided outside our normal support procedures. ### 6. Logisense is a very flexible billing system that can cope with complex rating requirements. **Rating:** 4.0/5.0 stars **Reviewed by:** Miguel X. | Billing Technical Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2021 **What do you like best about LogiSense?** Complex rating requirements support and an end to end billing solution, providing flexible mediation, rating, billing and invoice render capabilities. All configurations are supported via GUI, which is very powerfull and reasonable straigthforward to use. Reactive to additional requirements that fit into the tool. **What do you dislike about LogiSense?** Missing functionality to easily move configurations from a test environment for a production environment (although in the roadmap). Invoice render capabilities still need improvement, but shall fit the purpose for most of the use cases. **What problems is LogiSense solving and how is that benefiting you?** Removing manual billing for complex rating requirements in an offline charging approach and aiming for high growth propositions. ### 7. LogiSense - an Excellent Partner for Over a Decade **Rating:** 5.0/5.0 stars **Reviewed by:** Mark H. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2020 **What do you like best about LogiSense?** Apogee worked collaboratively with LogiSense on a solution that met the needs of our unique customer base. LogiSense was and still is a part of solution that has led to 9x revenue growth over the last 10 years. We find the team approachable, open to tacking challenges together and the right mix of standardization and flexibility. **What do you dislike about LogiSense?** I have polled my team and between their experiences and mine, there is nothing to dislike. There is no 'perfect' billing and rating platform. So there are a few things that we've worked around over the past 10 years. But the communication and work on these issues were prompt, honest and solution oriented. **What problems is LogiSense solving and how is that benefiting you?** Apogee found a national platform that we could scale our managed networking business supporting hundreds of thousands of end users. ### 8. 10 years of great service from a great company **Rating:** 5.0/5.0 stars **Reviewed by:** Ronnie G. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2020 **What do you like best about LogiSense?** Their customer service is nothing short of top notch. Everyone I've spoken to or interacted with have been polite, professional, and above all very helpful. **What do you dislike about LogiSense?** They have more holidays than we do in the US and its not fair. **What problems is LogiSense solving and how is that benefiting you?** Assisting with creating custom reporting and jobs to meet our ever growing demands. Being able to put in a support ticket and getting quick responses and the knowledge that my issue is in great hands. ### 9. Mediation and Rating handling Large Scale Usage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** August 31, 2020 **What do you like best about LogiSense?** The flexibility of the system to solve your particular needs. You can solve all particular customization in an elegant way. We have integration with other application which is working really flowless. In case of the issue, we can identify where is the particular fall back and we can resolve the issue very quickly manner with the help of the Internal and support team. **What do you dislike about LogiSense?** As such nothing. Always the solution is good so can't complain about anything. Every time we have different requirements and challenges but we were able to solve those very nicely. **Recommendations to others considering LogiSense:** I think is a great system to solve your challenges with less customization. If your business is normal usage then most of the OTB will work but in case if you need to do some customization to fit your needs, custom code is the way to go and you will able to solve any challenge. The support and Solution team is great to work with. There is a always positive solution regardless of challenges. **What problems is LogiSense solving and how is that benefiting you?** The large scale of usage rating with specific customization of our needs. The huge volume of accurate rating including complex tax calculation of each record. ### 10. Billing System with Much More **Rating:** 4.0/5.0 stars **Reviewed by:** Stan P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about LogiSense?** Flexible system with ability to customize front end. Many built-in features and options. **What do you dislike about LogiSense?** Many of the extra features like ticketing, inventory, reporting are basic but we use it to its limits. **What problems is LogiSense solving and how is that benefiting you?** Logisense Engage IP is our primary billing, order processing, inventory and general operations system. We stretch the limits of the system using the ticketing for work flow and use Engage IP to manage all aspects of our existing customer base. ### 11. Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Nanouchka B. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2020 **What do you like best about LogiSense?** Can custom build any report for you. Very helpful when you need to upgrade your service or perfect an existing service. Logisense works with you every step of the way so you get the best experience from your billing platform. **What do you dislike about LogiSense?** I don't dislike anything, they are always available in any circumstance. **Recommendations to others considering LogiSense:** I recommend Logisense if you are looking for a reliable billing platform that can evolve as your company expands. **What problems is LogiSense solving and how is that benefiting you?** Currently we are working on new reports for our commercial department. Our billing platform is very customer friendly, very easy to navigate and use. And as our company needs have changed, Logisense helps us to meet those demands. ### 12. Great team to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly C. | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2020 **What do you like best about LogiSense?** I had the pleasure or working with the Logisense team on several levels. They never failed to provide excellent service and support. I had no reservation about bringing them into partners who were looking for a billing platform as I knew the type of attention they would receive from the team **What do you dislike about LogiSense?** I never found anything that I didnt like **Recommendations to others considering LogiSense:** If you are struggling with billing make sure to include Logisense in your search. **What problems is LogiSense solving and how is that benefiting you?** I work with VARs and Resellers and in a capacity to suggest vendors to help challenges with billing their customers correctly and efficiently . I brought them in quite often to introduce their offering ### 13. 8+ years of working with Logisense **Rating:** 5.0/5.0 stars **Reviewed by:** Gene G. | Director IT, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2020 **What do you like best about LogiSense?** They are quick to respond and assist to issues we have. able to customize the product to our needs, and we have a good friendly relationship. We work directly with a consistent group of folks who have been there longer than we have used them. **What do you dislike about LogiSense?** I personally am not a fan of SQL Server, but that is about it **Recommendations to others considering LogiSense:** Take a look, good support, if the product fits your needs they are a good choice **What problems is LogiSense solving and how is that benefiting you?** Previous software was entirely built in house by a single source. Support and changes were problematic as it was put together over years of incremental changes which lacked in correct software structure and planning. Migrating to LogiSense took a big load off of that programmer, and allowed more and frequent changes/tweaks to the systems. Also improved the interoperability with myriad external systems ### 14. Solid Company **Rating:** 5.0/5.0 stars **Reviewed by:** Sam G. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about LogiSense?** Response Time. When I needed answers, Galit was quick with a reply that gave me all the information I needed and additional information "Just in Case." **What do you dislike about LogiSense?** As soon as I experience something, I'll let you know. **Recommendations to others considering LogiSense:** Not every solution is the right one for you. If LogiSense isn't the right fit, they'll let you know. You would be making a mistake if you didn't consider their product. Make the right move and consult with their specialists; you will be glad you did. **What problems is LogiSense solving and how is that benefiting you?** Telephony billing (BroadCloud) ### 15. Powerful and Flexible Business Support System **Rating:** 5.0/5.0 stars **Reviewed by:** Wayne S. | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2020 **What do you like best about LogiSense?** the LogiSense BSS has a wide range of flexibility to support different service business models and pricing models. **What do you dislike about LogiSense?** It takes an investment to learn how to use all of the capabilites. **What problems is LogiSense solving and how is that benefiting you?** LogiSense is one of our three IoT services business support systems that we use for the gamut of account management, subscription management and services billing (all three acquired through acquisition). It is the most powerful and flexible of the three. With LogiSense we were able to transition the BSS functions from a decade-old business that had a large number of pricing models and pricing plans. Using a high capability BSS enabled us to shorten the time to conduct bill runs (including reruns) and to add new services and pricing plans. ### 16. I like the fact that you can set perimeters for each staff memeber. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about LogiSense?** Get a complete snapshot of each customer, from payments made to equipment that have been issued. **What do you dislike about LogiSense?** I have not ran across any dislike at this time. **What problems is LogiSense solving and how is that benefiting you?** I like the ticketing system. It's nice to see who the customer has talked with and previous issues they have had. Along with running accounting/billing reports for Sales and Payment receipts. ### 17. Very helpful team... Team very motivated to help solving problems **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2021 **What do you like best about LogiSense?** Availability, Customer centric approach. **What do you dislike about LogiSense?** Slow to deliver new functionalities or fixes. **What problems is LogiSense solving and how is that benefiting you?** New billing system provide more billing features to my organization ### 18. CFO **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about LogiSense?** The Call rating and tracking capabilities **What do you dislike about LogiSense?** the Limitations with true accounting tasks **Recommendations to others considering LogiSense:** Be sure to thoroughly think through your business processes before you layout your billing process to ensure accounting requirements can adequately be realized by your set up **What problems is LogiSense solving and how is that benefiting you?** Reliable customer call usage billing ### 19. Excellent application and service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2020 **What do you like best about LogiSense?** The application fits our business model. We require a multi level billing system that rates our Broadsoft platform and provides integration with taxation engines. It is easy to use and their support has been very solid. **What do you dislike about LogiSense?** LogiSense has done a significant amount of custom code for us and this sometimes makes doing upgrades more cumbersome. I would also like to see more support hours. They are predominately east coast so sometimes getting support late in the day on the Pacific time zone can be a challange. **Recommendations to others considering LogiSense:** It was easy to get started and within a couple of months we had a working product that we have been able to build on. **What problems is LogiSense solving and how is that benefiting you?** We need a system that does both retail and wholesale billing for us without having to enter data twice. LogiSense has solved this problem for us using their tier sync functionality. We also have developed our order entry system to integrate directly with LogiSense allowing our partners to easily place orders directly into the platform for easy billing. ### 20. LogiSense is built to scale **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2020 **What do you like best about LogiSense?** Logisense was able to use our core offer and spin up an alternate offer quickly and efficiently. Using the same integrations, we were able to clone our wholesale offer to build a new bill on behalf offer. This flexibility was amazing and helped us branch into new markets. **What do you dislike about LogiSense?** Billing is hard. Logisense was there to help, but to be better prepared, we should have planned for more billing support to manage questions and issues from the field. **What problems is LogiSense solving and how is that benefiting you?** LogiSense is great at processing CDRs. Their integrations with payment gateways and tax vendors were flawless. They even helped us with a customer billing portal to pay, update auto pay and view the latest bill. ### 21. Great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2020 **What do you like best about LogiSense?** Logisense was flexible enough to align with our constantly evolving go-to-market approaches. Their team was incredibly knowledgeable and that helped our team that was so used to manual processes. **What do you dislike about LogiSense?** The flexibility made the product somewhat overwhelming for some of our team at first. **What problems is LogiSense solving and how is that benefiting you?** Manual subscription billing processes. Consumption based revenue models. Invoice creation for non-standard accounts. We’ve found that we were missing out on revenue from certain clients in our previous manual state. We also have reduced the amount of time to get invoices out the door by days. ### 22. The best billing application and support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wireless | Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2020 **What do you like best about LogiSense?** We have been using their billing application for several years and it has been working great. When we needed changes like invoice format, they delivered it to us ASAP. Also, when we need their support or have inquiries, they respond to our requests and questions very quickly. They have been providing great support. **What do you dislike about LogiSense?** I haven't seen any downsides while using their application. **What problems is LogiSense solving and how is that benefiting you?** When our customers needed some clarifications on invoices, Logisense provided details and explanations to us very quickly and we could provide the information to our customers. ### 23. Telecommunications Billing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about LogiSense?** The ability to adapt to special products and the robust rating system fits our business very well. The system is easy to use. Logisense takes feedback and looks to apply in new versions of the system. **What do you dislike about LogiSense?** Turn around time on special projects can take a while. **Recommendations to others considering LogiSense:** These guys will walk you thru the entire process and listen to all your needs. **What problems is LogiSense solving and how is that benefiting you?** We have been able to resolve our customers needs for retail and wholesale billing. ### 24. Building the platform for the future... **Rating:** 4.0/5.0 stars **Reviewed by:** Steve S. | Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2020 **What do you like best about LogiSense?** I like the way they listen to customers. They take feedback and to heart and make them opportunities to improve. We've seen a number of changes based on our feedback. **What do you dislike about LogiSense?** Cost; they are close to double the price of a competitor. Lack of speed to getting things done. Things seem to take longer than they probably could. **Recommendations to others considering LogiSense:** Have a detailed understanding of all of the 'corner cases' for the work desired. Billing is extremely complex and some things could very well be missed. Make sure to think things through - and listen to LogiSense as they offer alternative ways to improve what you are doing today. **What problems is LogiSense solving and how is that benefiting you?** Billing of a portion of our customers ### 25. Logisense billing Platform Review by Infosat Communications **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2020 **What do you like best about LogiSense?** Ticket Response, Customization, Flexibility **What do you dislike about LogiSense?** Rating scrubber needs to build. Wish to have ready scrubber to use. **What problems is LogiSense solving and how is that benefiting you?** Bugs that exist in the system and configuring the system. Part of the development team and fee like I work as QA. ### 26. LogiSense Review **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about LogiSense?** It's really easy to access Support when there are issues. **What do you dislike about LogiSense?** The system is very slow, making it difficult to complete tasks in a timely manner. **What problems is LogiSense solving and how is that benefiting you?** We were not able to bill usage until we started using LogiSense. ### 27. Logisense is a well established company **Rating:** 4.5/5.0 stars **Reviewed by:** Waleed D. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2020 **What do you like best about LogiSense?** They have clear and robust process Strong team **What do you dislike about LogiSense?** Remote support, Cost of CRs Some modules need improvement **Recommendations to others considering LogiSense:** Highly recommended **What problems is LogiSense solving and how is that benefiting you?** Billing for fixed voice ### 28. Execute the automated charges. **Rating:** 4.5/5.0 stars **Reviewed by:** Alberth N. | Sales Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2019 **What do you like best about LogiSense?** It is excellent software, I like it because with it I can execute the company's financial and administrative processes according to the needs, I can collect invoices from clients before delivering the final product, in an automated and secure way. **What do you dislike about LogiSense?** It is a bit expensive, however it is excellent, very complete, and easy to use. **Recommendations to others considering LogiSense:** LoginSense is the perfect software for all companies that need to implement an automated, very secure, and easy-to-use billing service. **What problems is LogiSense solving and how is that benefiting you?** LoginSense allows me to automate bill payments to avoid delays, I can access it from anywhere as it is available on various operating systems, and its storage is available in the cloud. ### 29. Excellent Platform and First Class Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2020 **What do you like best about LogiSense?** Exactly what we need in a Billing Platform, provides high end usage rating. Highly customize-able which we have benefited from. Support excellent **What do you dislike about LogiSense?** Based in Ireland the time difference can cause slight issues **Recommendations to others considering LogiSense:** Ensure you take into account Support you will need. Really cannot recommend Logisense support high enough **What problems is LogiSense solving and how is that benefiting you?** LS is now the central system in our company. All order system integrate directly. Now our Sales and Partners can order and it flows straight to billing ### 30. Logisense saves the day **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about LogiSense?** The ease to get our subscriptions sorted and organized. **What do you dislike about LogiSense?** That we didn’t find this service sooner. Marketing needs a boost. **Recommendations to others considering LogiSense:** Works great , easy to use. Simplify subscriptions. **What problems is LogiSense solving and how is that benefiting you?** Organizing our monthly subscriptions do ensure timely delivery and customer retention. ### 31. A Great Billing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Richard P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2020 **What do you like best about LogiSense?** The support i receive on issues. They seem to have someone available for all my request. **What do you dislike about LogiSense?** the ticketing system is hard to navigate. **Recommendations to others considering LogiSense:** The support you receive is beyond what you get anywhere else. **What problems is LogiSense solving and how is that benefiting you?** Wholesale and Retail Billing. They have a great Rating engine. ### 32. Logisense is a business partner with innovative ideas to provide customer billing solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2020 **What do you like best about LogiSense?** Quick Response time to tickets/inquiries. **What do you dislike about LogiSense?** If there is something that needs to be disliked, it would be the time it takes to implement solutions once they are approved and quoted **Recommendations to others considering LogiSense:** Be transparent on your needs and requirements - document fully upfront to ensure understanding on both platforms, I would strongly recommend having a UAT test environment that can be used to deploy upgrades and fully test prior to implementing in production environment. **What problems is LogiSense solving and how is that benefiting you?** Timely Customer Billing - accurate revenue ### 33. The Logisense team has been extremely helpful in getting our system up and running in a short period **Rating:** 4.0/5.0 stars **Reviewed by:** Mark M. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2020 **What do you like best about LogiSense?** The knowledgeable staff at Logisense through the implementation process and beyond **What do you dislike about LogiSense?** The complexity of account set ups, one of the primary reasons we need assistance from Logisense staff **What problems is LogiSense solving and how is that benefiting you?** Tracking usage and calculating taxes ### 34. Logisense Review **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2020 **What do you like best about LogiSense?** Support staff and flexibility of the billing platform. **What do you dislike about LogiSense?** How user access is managed (in Engage IP) **What problems is LogiSense solving and how is that benefiting you?** Billing our large enterprise customers and being able to meet their specific needs. ### 35. Robust rating and billing engine **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2020 **What do you like best about LogiSense?** Reliable and robust rating and billing engine to manage all of our subscription products **What do you dislike about LogiSense?** UI is clunky and would like more flexibility with reporting, invoicing and revenue recognition **Recommendations to others considering LogiSense:** Great team at Logisense **What problems is LogiSense solving and how is that benefiting you?** Rating and Billing our subscription products ### 36. World class Delivery for today best thought leadership for the future **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2020 **What do you like best about LogiSense?** The people! The product and the market opportunity. Highly credible team with focus and a desire to meet customer needs **What do you dislike about LogiSense?** Not truly international yet! But LS are growing in that direction fast! **What problems is LogiSense solving and how is that benefiting you?** IoT connection monetisation - centralised control and the ability yo scale. ### 37. Support is very responsive to issues. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2020 **What do you like best about LogiSense?** The support team keeps me updated as to what is happening. **What do you dislike about LogiSense?** There seem to be recurring issues with the platform **What problems is LogiSense solving and how is that benefiting you?** They make sure that I con continue my work with issues resolved quickly. ### 38. Satisfied Customer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2020 **What do you like best about LogiSense?** The professional services and insight are invaluable. They are great partners. **What do you dislike about LogiSense?** There's nothing that I really dislike about working with Logisense. **What problems is LogiSense solving and how is that benefiting you?** We are using EngageIP as our mediation and rating platform for our NAM services. ## LogiSense Discussions - [What is LogiSense used for?](https://www.g2.com/discussions/what-is-logisense-used-for) - [View LogiSense pricing details and edition comparison](https://www.g2.com/products/logisense/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-22+23%3A12%3A13+-0500&secure%5Bsession_id%5D=1d9bcc2c-3342-4d0f-96d2-cbdd6ebf4bcc&secure%5Btoken%5D=653fd65730807c539225371bb59d961c27d894d2551b69ced7f537382a561500&format=llm_user) ## LogiSense Features **Billing** - Automation - Consolidation - Adjustments - Blacklisting **Customer Requirements** - Quoting - Configuration - Pricing **Bill Generation** - Templates - Digital Billing - Recurring Billing **Order Management** - Opportunities - Order History - Upsell & Cross-sell - Renewals **Usage Metering - Usage-based billing Software** - Metering engine - Data extraction/ingestion - Analytics/reporting **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Dunning** - Collections - Dispute Management - Escalation **Contracts** - Creation - Negotiation - Execution **Bill Processing** - Consolidation - Batch Invoicing - Management **Products & Plans** - Packages - Multi-part Deals - Plan Changes - Bundles **Bill Generation - Usage-based billing Software** - Templates - Digital Billing - Usage Billing **Performance** - Packages - Discounts - Plan Changes **Revenue** - Invoicing - Matching - Recognition **Integration** - Accounting - Payments - ERP **Pricing** - Standard Price - Discounts - Optimization **Bill Processing - Usage-based billing Software** - Consolidation - Batch Invoicing - Management **Reporting** - Dimensions - Deferred Revenue - Revenue Recognition **Revenue Management** - Automation - Consolidation - Adjustments - Billing Types **Integration - Usage-based billing Software** - Accounting - Payments - ERP **Agentic AI - Billing** - Autonomous Task Execution **Integration** - Payments - Accounting - CRM & Sales **Agentic AI - Subscription Billing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning **Agentic AI - Subscription Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making ## Top LogiSense Alternatives - [Chargebee](https://www.g2.com/products/chargebee/reviews) - 4.4/5.0 (956 reviews) - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - 4.2/5.0 (1,408 reviews) - [Maxio](https://www.g2.com/products/maxio/reviews) - 4.3/5.0 (816 reviews)