--- title: LogiSense Reviews meta\_title: 'LogiSense Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 38 reviews by the users' company size, role or industry to find out how LogiSense works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 38 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # LogiSense Reviews & Product Details LogiSense is a cloud-based billing platform, specifically designed for today’s usage-based economy. Its built-in flexibility allows businesses to offer customers a wide variety of usage and subscription options; no configuration scenario is too complex. This ground-breaking subscription-based billing and real-time usage rating solution allows companies to diversify products and services, increase operational efficiency, exercise control over changes in the industry and, of course, enjoy a growing and satisfied customer base. LogiSense is an API-first platform based on a microservices architecture at scale, exposed via a transactional RESTful API interface. Features include advanced sharing and pooling and geographic zone-based pricing with deal-specific overrides, as well as automated contract enforcement which negates the manual review of each billing cycle. Learn how LogiSense can enrich your business. * * * Seller [LogiSense](https://www.g2.com/sellers/logisense) Discussions [LogiSense Community](https://www.g2.com/products/logisense/discuss) Solution Type All-in-One Overview by Tim Neil Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 7 months ### Return on Investment 23 months [ View More Pricing Information ](https://www.g2.com/products/logisense/pricing) ## Top-Rated Alternatives [ ![Chargebee](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chargebee") Chargebee 4.4/5(989) ](https://www.g2.com/products/chargebee/reviews) [ ![Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Revenue Management (formerly Salesforce Revenue Cloud)") Agentforce Revenue Management (formerly Salesforce Revenue Cloud) 4.2/5(1,502) ](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) [ ![Maxio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maxio") Maxio 4.3/5(830) ](https://www.g2.com/products/maxio/reviews) [ View All Alternatives ](https://www.g2.com/products/logisense/competitors/alternatives) ## User Insights Average based on 38 real user reviews. Implementation Time 7 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") ET Verified User in Telecommunications Mid-Market (51-1000 emp.) 11/17/2021 "Partnership in Billing - for when it just needs to work." 4.5/5 What do you like best about LogiSense? Logisense has built us a flexible solution that integrates with many of our operational tools and systems. It still drives best practices while allowing us to meet the bespoke issues with key customers. We need a solution that can do this repeatably and reliably. With a bit of self taught use of XLST, and a lot of help, we have been able to build our own bespoke invoice template that meets our specific needs on invoice complexity. Those invoices needed to cover: Capital invoicing, ad hoc (MACD) invoices, Monthly recurring and usage with further complexity around US tax rating, Rest of the World tax rating, Monthly invoicing, annual invoicing, quarterly invoicing, invoicing in advanced, invoicing in arrears and presenting multiple currencies. Project management has been some of the best I've expereienced. Again a sign that the value of a good project manager is greater than the sum of their cost. Review collected by and hosted on G2.com. What do you dislike about LogiSense? Sometimes the solution can be too flexible, the team to accomodating and the best thing is to just be told no. There aren't enough process flows for the system processes showing how the configuration will impact your invoices and bills or what you have to do to avoid them being an issue - thus not really enabling you to make informed choices until you start building the final solution. Review collected by and hosted on G2.com. Recommendations to others considering LogiSense: If you're implementing a billing platform, make sure you get a good project manager. You need people who can act as the linch pin between your operations (and business language) and their tools (and business and system language) Review collected by and hosted on G2.com. What problems is LogiSense solving and how is that benefiting you? They will reduce our time to invoice from about 15 calendar days to less than 5. Their solution will integrate with more of our business systems and provide in-built credit control. Overall we are expecting a greater confidence in the accuracy and visibility of our invoicing and forecast. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") IT Verified User in Telecommunications Enterprise (\> 1000 emp.) 11/25/2021 "International Billing Project" 3.5/5 What do you like best about LogiSense? The resources are approachable if we have questions. Review collected by and hosted on G2.com. What do you dislike about LogiSense? We're dealing with a good, but single-threaded resource, and that results in long turnaround times on answers. Also, it makes it difficult to remember where I was with a given issue once I return to it. Review collected by and hosted on G2.com. Recommendations to others considering LogiSense: None. Review collected by and hosted on G2.com. What problems is LogiSense solving and how is that benefiting you? We're in the middle of an international rollout. This will allow us to expand our business outside of the USA. Review collected by and hosted on G2.com. Show More 5/25/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller PM Paula M. Billing Engineer Small-Business (50 or fewer emp.) 1/28/2021 "Very versatile tool." 4.5/5 What do you like best about LogiSense? Our previous billing system did not had the configuration capability to charge all the existing products that our company was selling, and for that reason a lot of manual work had to be done in order to charge those customers accordingly with the product that they bought, while with Logisense almost all the manual work can now cease to exist. We were able to create products that can be charged by tears, tears related with the amount of users that are currently using a certain product that belong to the same account and / or tears related with the amount of data used by the customer / account. We can also limit very easily the use of data to a certain geographic zone. Review collected by and hosted on G2.com. What do you dislike about LogiSense? Not being able to configure in the system different date formats to match, for example, the format used in Europe. Not able to distribute the invoices to more then one email. Review collected by and hosted on G2.com. Recommendations to others considering LogiSense: It is a good solution for a billing system. Review collected by and hosted on G2.com. What problems is LogiSense solving and how is that benefiting you? Logisense enabled us to end most of the error prone manual charging tasks, making us much more efficient, agile and ready to expand our products and consequently, sales. In our previous system we were not able to void invoices at all, so we had to implement a workaround were we could simulate a bill run, that would copy the production db to shadow db in order to enable us to calculate the needed adjustments, because we would have all the usage for the bill period, while with Logisense in can just void the invoice and generate it again when needed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") IA Verified User in Airlines/Aviation Enterprise (\> 1000 emp.) 2/24/2021 "Strong Customizable Platform & Competence and Customer Service" 4.5/5 What do you like best about LogiSense? Our telematics subscription billing gets very customized and complex - we push the Logisense system pretty hard, but we know that we can generally consider business/marketing/product decisions without being limited by the capabilities of the billing system. Many difficult scenarios are available from routine functionality, most others can be accomplished with existing built in extensibilities, and in rare cases we can hook in custom code. So the technology can handle the complex stuff we throw at it or be bent to meet what we need. But as important is that I don't think I've ever stumped the development/tech-support staff with a question or scenario. When we don't know to handle something, we get the correct answer back very quickly or we quickly organize a call and then come up with a solution. Often in software it's not that easy. It usually has been for me and my team with the groups we commonly work with at Logisense. Review collected by and hosted on G2.com. What do you dislike about LogiSense? Teaching the system and concepts to new developers & stakeholders can be tricky. In part this is due to the nature of the beast (Subscription Billing / Telematics) itself, and the fact that we often push the system hard. We often wish causing what seems to us like it would be a common functionality would be a first class concept 'flip of a switch'. However we know that a lot of this is addressed in a future version, that we are to some extent behind the upgrade curve, and in many cases that flippable switch already does exist, but we need a very custom case. Sometimes something is harder to achieve than we would like, which is a subjective statement that might indicate idle wishes for a perfect world, and we know at least some of that world is addressed in a future version. Review collected by and hosted on G2.com. What problems is LogiSense solving and how is that benefiting you? We use Logisense to manage our telematics customer subscriptions, processing and rating usage, cc payment processing, billing, invoicing, taxing, dunning. The benefit is that we certainly would not want to write our own system do accomplish these thing, as it's a surprisingly and intricately complex set of tasks to manage and coordinate with significant additional security and financial regulation piled on top. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite KY Kristen Y. Small-Business (50 or fewer emp.) 11/19/2020 "Logi Customizable to Your Business Needs" 5/5 What do you like best about LogiSense? I like that the software is open on the back end if you want to add custom page extensions that allow you to customize ticket functionality, page views, reports, etc for your business needs. We have customized ticket views, drop down limitations based on department useage, special reports for support ticket processing, ticket reports for billing department, and ticket workflow functionality for each department to receive important templates to complete for their assigned task that help make billing a breeze. Review collected by and hosted on G2.com. What do you dislike about LogiSense? Some of the sort functionality of column headers could be expanded to allow for defaulting to blank entries (unassigned) and also specific assigned user name for easier processing of tickets for customer support side. Currently it is a two report function instead of a one report function. Review collected by and hosted on G2.com. Recommendations to others considering LogiSense: If you are looking for an easy customizable platform to fit your business needs, then Logi is the right place to go. Review collected by and hosted on G2.com. What problems is LogiSense solving and how is that benefiting you? With the customization we have developed and implemented into Logi, it has allowed us to add custom templates for our support team to fill out questionnaires relating to customer issues for quick glance at the problems and then how that would relate to billing the customer for extra support provided outside our normal support procedures. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite MX Miguel X. Billing Technical Engineer Mid-Market (51-1000 emp.) 1/14/2021 "Logisense is a very flexible billing system that can cope with complex rating requirements." 4/5 What do you like best about LogiSense? Complex rating requirements support and an end to end billing solution, providing flexible mediation, rating, billing and invoice render capabilities. All configurations are supported via GUI, which is very powerfull and reasonable straigthforward to use. Reactive to additional requirements that fit into the tool. Review collected by and hosted on G2.com. What do you dislike about LogiSense? Missing functionality to easily move configurations from a test environment for a production environment (although in the roadmap). Invoice render capabilities still need improvement, but shall fit the purpose for most of the use cases. Review collected by and hosted on G2.com. What problems is LogiSense solving and how is that benefiting you? Removing manual billing for complex rating requirements in an offline charging approach and aiming for high growth propositions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mark H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark H.") MH Mark H. Mid-Market (51-1000 emp.) 8/14/2020 "LogiSense - an Excellent Partner for Over a Decade" 5/5 What do you like best about LogiSense? Apogee worked collaboratively with LogiSense on a solution that met the needs of our unique customer base. LogiSense was and still is a part of solution that has led to 9x revenue growth over the last 10 years. We find the team approachable, open to tacking challenges together and the right mix of standardization and flexibility. Review collected by and hosted on G2.com. What do you dislike about LogiSense? I have polled my team and between their experiences and mine, there is nothing to dislike. There is no 'perfect' billing and rating platform. So there are a few things that we've worked around over the past 10 years. But the communication and work on these issues were prompt, honest and solution oriented. Review collected by and hosted on G2.com. What problems is LogiSense solving and how is that benefiting you? Apogee found a national platform that we could scale our managed networking business supporting hundreds of thousands of end users. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller RG Ronnie G. Mid-Market (51-1000 emp.) 11/24/2020 "10 years of great service from a great company" 5/5 What do you like best about LogiSense? Their customer service is nothing short of top notch. Everyone I've spoken to or interacted with have been polite, professional, and above all very helpful. Review collected by and hosted on G2.com. What do you dislike about LogiSense? They have more holidays than we do in the US and its not fair. Review collected by and hosted on G2.com. What problems is LogiSense solving and how is that benefiting you? Assisting with creating custom reporting and jobs to meet our ever growing demands. Being able to put in a support ticket and getting quick responses and the knowledge that my issue is in great hands. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Enterprise (\> 1000 emp.) 8/31/2020 "Mediation and Rating handling Large Scale Usage" 5/5 What do you like best about LogiSense? The flexibility of the system to solve your particular needs. You can solve all particular customization in an elegant way. We have integration with other application which is working really flowless. In case of the issue, we can identify where is the particular fall back and we can resolve the issue very quickly manner with the help of the Internal and support team. Review collected by and hosted on G2.com. What do you dislike about LogiSense? As such nothing. Always the solution is good so can't complain about anything. Every time we have different requirements and challenges but we were able to solve those very nicely. Review collected by and hosted on G2.com. Recommendations to others considering LogiSense: I think is a great system to solve your challenges with less customization. If your business is normal usage then most of the OTB will work but in case if you need to do some customization to fit your needs, custom code is the way to go and you will able to solve any challenge. The support and Solution team is great to work with. There is a always positive solution regardless of challenges. Review collected by and hosted on G2.com. What problems is LogiSense solving and how is that benefiting you? The large scale of usage rating with specific customization of our needs. The huge volume of accurate rating including complex tax calculation of each record. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SP Stan P. Small-Business (50 or fewer emp.) 11/19/2020 "Billing System with Much More" 4/5 What do you like best about LogiSense? Flexible system with ability to customize front end. Many built-in features and options. Review collected by and hosted on G2.com. What do you dislike about LogiSense? Many of the extra features like ticketing, inventory, reporting are basic but we use it to its limits. Review collected by and hosted on G2.com. What problems is LogiSense solving and how is that benefiting you? Logisense Engage IP is our primary billing, order processing, inventory and general operations system. We stretch the limits of the system using the ticketing for work flow and use Engage IP to manage all aspects of our existing customer base. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ## Questions about LogiSense? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about LogiSense ](https://www.g2.com/products/logisense/discussions/new) GU Guest User What is LogiSense used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-logisense-used-for) [ View all Discussions ](https://www.g2.com/products/logisense/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 7 months ### Return on Investment 23 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/logisense/pricing) LogiSense Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a7a56e684dc598f6db412d26903dc66a/chargebee.png "Product Avatar Image") Chargebee 4.4/5(989) [ Compare Now ](https://www.g2.com/compare/chargebee-vs-logisense) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1c993a6e283a9bd6408ff2c4457aa165/agentforce-revenue-management-formerly-salesforce-revenue-cloud.png "Product Avatar Image") Agentforce Revenue... 4.2/5(1,502) [ Compare Now ](https://www.g2.com/compare/agentforce-revenue-management-formerly-salesforce-revenue-cloud-vs-logisense) ##### ##### LogiSense Features Billing Automation Adjustments Performance Packages [ View More Features ](https://www.g2.com/products/logisense/features) ##### Categories on G2 [Billing](https://www.g2.com/categories/billing)[Subscription Billing](https://www.g2.com/categories/subscription-billing)[Subscription Management](https://www.g2.com/categories/subscription-management) [Billing](https://www.g2.com/categories/billing)[Subscription Billing](https://www.g2.com/categories/subscription-billing)[Subscription Management](https://www.g2.com/categories/subscription-management)[Quote-to-Cash](https://www.g2.com/categories/quote-to-cash)[Usage-based billing software](https://www.g2.com/categories/usage-based-billing-software) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which audience intelligence platforms work well for a marketing strategy team validating media channel choices based on real audience affinity data?](https://www.g2.com/discussions/which-audience-intelligence-platforms-work-well-for-a-marketing-strategy-team-validating-media-channel-choices-based-on-real-audience-affinity-data%20)[Best platforms for online learning and skill evaluation](https://www.g2.com/discussions/which-assessment-platforms-are-best-for-online-learning-real-skill-evaluation)[Most popular sales enablement solution](https://www.g2.com/discussions/most-popular-sales-enablement-solution-what-are-teams-actually-using) [Which purchasing platforms are rated highest for 51 to 200 employee companies looking to optimize procurement workflows at scale?](https://www.g2.com/discussions/which-purchasing-platforms-are-rated-highest-for-51-to-200-employee-companies-looking-to-optimize-procurement-workflows-at-scale)[Which voice recognition tool is best for IT companies](https://www.g2.com/discussions/which-voice-recognition-tool-is-best-for-it-companies)[Top-rated platforms for hosting online conferences](https://www.g2.com/discussions/top-rated-platforms-for-hosting-online-conferences) [Show MoreShow Less](javascript:void(0);)