Lime CRM Reviews & Product Details

Lime CRM is a visual and user-friendly CRM for 10 users and up that simplifies the workday for marketing, sales and support teams. Lime CRM keeps customers, deals and campaigns in one place and enables you to not only manage and track, but also make use of all your customer data. With smart add-ons and integrations to your other IT systems, duplicate work will be avoided and you can instead focus on what's important: providing exceptional customer experiences. Hosted or on your own server.

Seller

Lime Technologies

Discussions

Lime CRM Community

Languages Supported

Danish, German, English, Finnish, Dutch, Norwegian, Swedish

Overview by

Lime Technologies

Pricing

Pricing provided by Lime CRM.

Lime CRM

Starting at €59.00

1 Users

View More Pricing Information

Top-Rated Alternatives

Agentforce Sales (formerly Salesforce Sales Cloud)

View All Alternatives

Lime CRM Integrations

(1)

Integration information sourced from real user reviews.

Lime CRM Media

Lime CRM Demo - One CRM for all customer facing departments

Lime CRM comes with pre-packaged features depending on your team and role. With solutions for both sales, marketing and customer service, everyone get a comprehensive overview of your customer and keep all your customer interactions in one place.

Lime CRM Demo - Smarter sales with a 360° overview

With access to all customer data in one place, Lime CRM works as a one-stop shop for your sales team. Stay on top of your pipeline with a visual dashboard presenting your current activities, prospects, and critical KPIs.

Lime CRM Demo - Marketing empowered with CRM data

Save time and pinpoint the marketing efforts that make a true impact for your prospects and customers. A seamless connection with data in Lime CRM allows you to interact and grow with your audience – building a bridge between marketing and sales.

Lime CRM Demo - Seamless customer service with ticketing

Let Lime CRM upgrade your customer support by connecting all points of communication into one platform. Let your customers pick their preferred channel to contact you. Share customer history and conversations in Lime CRM and connect the dots that create the ultimate customer journey for your cust...

Lime CRM Demo - Customizable to every company need

In CRM, we don't believe in one-size-fits-all. That's why we implement and customize every Lime CRM solution based on your company's workflows and customer processes.

Lime CRM Demo - Loved features that are always included

The Lime CRM platform offers a range of core features that are always included from the start.

G2 reviews are authentic and verified.

Here's how.

Verified User in Hospitality

Mid-Market (51-1000 emp.)

4/18/2026

"Clear System, but Poor Integrations Create Too Much Manual Email Logging"

2/5

What do you like best about Lime CRM?

A relatively clear and manageable system. Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

In our system, the integrations are poor. We have to log all emails manually. It would be great if this were automatically linked to the customer record, deal, or company profile. We spend a lot of time each day on manual processes. Review collected by and hosted on G2.com.

Peter A.

CFO

Small-Business (50 or fewer emp.)

9/8/2023

"A flexible CRM system"

4/5

What do you like best about Lime CRM?

The fact that it is extremely customizable without much external support. The onboarding superadmin training enables the business to make many changes to the layout without having to rely on third-party consultants.

The team behind Lime are actively adding new updates to the system, and their customer support is great. Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

E-mail integration could be better. Most of our employees using LimeCRM still prefer to use Outlook, and the plugin could be a bit more fleshed out functionality-wise. Review collected by and hosted on G2.com.

Ola R.

Technical Sales Coordinator

Mid-Market (51-1000 emp.)

3/19/2025

"Good quality product"

3.5/5

What do you like best about Lime CRM?

That it helps me organize my quotes, conversations and other documents. It's easy to gather everything in the same place and I minimize the risk of forgetting what I've promised my costumers.

As an administrator and a frequet user I feel like LISA is a good tool to costumize the client. We always get the help we need from Lime to ensure our functions are like we want them. Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

Sometimes the desktop client takes a long time to respond. If it was faster I would not have to have so much wait time.

I cannot see any future in the webb client for our company. It feels to limited when working in tandem with Office 365. We cannot work from Sharepoint. Review collected by and hosted on G2.com.

Staffan B.

Rekryteringspartner

Mid-Market (51-1000 emp.)

2/10/2022

"Lime - very easy and very searchable"

5/5

What do you like best about Lime CRM?

That Lime is easy to use and adaptable to all kinds of situations. And of course, the search functions and the really easy and clever connection to Outlook.

And did I mention the support? Always friendly, always helpful and always quick to reply. Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

Not that much, but it doesn't always seem logical when you do changes as an administrator. Review collected by and hosted on G2.com.

Response from Lime Technologies of Lime CRM

edit

Hi Staffan and thank you for reviewing Lime CRM! We appreciate your feedback about the issues of how to do changes as an administrator. We always strive to make your everyday easier and will forward your feedback to the colleagues responsible. Best regards, your friends at Lime

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

9/12/2023

"Very well designed CRM system and user friendly"

4/5

What do you like best about Lime CRM?

That you can adapt it to your own needs and how you work in organizations. Many additions that help adapt it to have collected in one same system. Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

Getting Lime to meet our security requirements is challenging. It takes time to get "ordinary" functions that have to do with the security of Lime. Review collected by and hosted on G2.com.

Olof M.

Claims Manager

Mid-Market (51-1000 emp.)

3/18/2025

"Good functions to perform Claims management"

4/5

What do you like best about Lime CRM?

All the connections and functions. In theory it has good opportunities.

The customer service is very good. Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

Limitations in file sizes and the sorting field system which was better in the old desktop application. Review collected by and hosted on G2.com.

Peter K.

Sales Manager

Mid-Market (51-1000 emp.)

3/18/2025

"Sales"

4.5/5

What do you like best about Lime CRM?

Good order and organization when it comes to documents Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

Slow when opening documents. About 10-25 seconds. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

9/6/2023

"Simple and easy to use"

4/5

What do you like best about Lime CRM?

It is user-friendly and clear. Well structured according to our business. Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

It is expensive if you want help to change something. Review collected by and hosted on G2.com.

Verified User in Wholesale

Small-Business (50 or fewer emp.)

9/6/2023

"User"

4.5/5

What do you like best about Lime CRM?

We use it for offers and it works very well Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

There is no map-structure in the document Review collected by and hosted on G2.com.

Verified User in Government Administration

Mid-Market (51-1000 emp.)

3/18/2025

"Has everything we need"

4.5/5

What do you like best about Lime CRM?

It is very complete for us. We can build any process that we want. We can manage our diary in the same environment. Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

Some functions have been more difficult for an ordinary user to use. But that's fixed in the newer version that we're upgrading to. Review collected by and hosted on G2.com.