FedEx Ship Manager Reviews & Product Details

Schedule and manage shipments and pickups with ease. Excellent rewards program for frequent shippers. Quick and helpful customer service. Review collected by and hosted on G2.com.

It’s difficult to retrieve pricing information for previous shipments. They also don’t always adhere to the requested pickup windows, which occasionally means I have to do a physical drop-off at an off-site location. Review collected by and hosted on G2.com.

It’s easy to add an address book and create labels, and it’s my go-to place for all shipments. Since it’s free, it’s an easy choice for anyone who already has a FedEx account. Overall, it performs really well; you just need to stay on top of updates. As for integration, we currently don’t use that feature. For support/onboarding, I had a call with customer service, and once they guided me through it, the setup was straightforward. Review collected by and hosted on G2.com.

It can sometimes take a while to start up on the computer Review collected by and hosted on G2.com.

I can manage everything from one place: setting up different users, controlling which shipping options they can use, and running reports to see exactly where our money is going. It's a single tool that keeps our company's shipping costs in check and makes our whole logistics process a lot more efficient. Review collected by and hosted on G2.com.

My main complaint is that it only shows FedEx rates. I can't easily compare prices with UPS or other carriers to ensure we're getting the best deal. This forces us to use other systems or do manual rate-shopping, which is a major inefficiency. It's a great tool for managing FedEx shipments, but it's not a complete solution for managing a company's entire shipping and logistics strategy. Review collected by and hosted on G2.com.

We use FedEx for our international shipping services for our ecom brand, and it’s the only brand name I truly trust and find reliable. What I like most is the customer support—it’s friendly and helpful, and the real-time assistance makes the whole process smoother. Review collected by and hosted on G2.com.

FedEx charges, compared to some local service providers, are a little high. Review collected by and hosted on G2.com.

Streamlines shipping with smart tools... Review collected by and hosted on G2.com.

It only shows FedEx rates — no carrier comparison. Review collected by and hosted on G2.com.

I can see all theto surcharges that we pay and I like to be able to see the intransit times. We are having a terrible time with receiving packages on time. Review collected by and hosted on G2.com.

I didn't see a downside as we are testing from a list. Real world is where I believe I will have an answer for this question Review collected by and hosted on G2.com.

Ship Manager meets all my shipping requirements (and my customers) without being overly complication or bogged down with features I don't want/use Review collected by and hosted on G2.com.

Sometimes it feels like the data input process is a bit tedious compared to other shipping software. Review collected by and hosted on G2.com.

I use FedEx Ship manager every day and it is one of the easiest programs to use for shipping. I have implemented the use of it with WooCommerce. It is so easy to use and opens the door for so many features with this integration. They also have excellent customer support, any issues I have had, are handled quickly and effectively. Review collected by and hosted on G2.com.

The only downsides I have found so far have been certain locations or options I have to go to other shipping solutions, but that is always the case no matter what. Such as when shipping to a PO box, and having to use USPS at that point. Review collected by and hosted on G2.com.

I found it to be easy to use once I got a hang of it. The help center is incredibly resourceful and always courteous. The platform itself is visually appealing. Review collected by and hosted on G2.com.

Like a lot of new things, it took me a bit to get my bearings. I did have to ask for help and had some trouble adding a payment method, but the help I received resolved my issue. Review collected by and hosted on G2.com.

There are times when I have a package coming to my home, but I have to run to the store or office and am not sure if I will be able to receive it in time. I have used Fex Ex-manager many times to manage my deliveries to either have the package sent to my apartment complex office or held at a nearby fed ex location to ensure I get my package. Review collected by and hosted on G2.com.

So far, I have had no issues when using fed ex Manager. It would make things easier if I could track deliveries with a GPS view to see exactly where my package is en route. Review collected by and hosted on G2.com.