FedEx Ship Manager Reviews & Product Details

I can manage everything from one place: setting up different users, controlling which shipping options they can use, and running reports to see exactly where our money is going. It's a single tool that keeps our company's shipping costs in check and makes our whole logistics process a lot more efficient. Review collected by and hosted on G2.com.

My main complaint is that it only shows FedEx rates. I can't easily compare prices with UPS or other carriers to ensure we're getting the best deal. This forces us to use other systems or do manual rate-shopping, which is a major inefficiency. It's a great tool for managing FedEx shipments, but it's not a complete solution for managing a company's entire shipping and logistics strategy. Review collected by and hosted on G2.com.

Streamlines shipping with smart tools... Review collected by and hosted on G2.com.

It only shows FedEx rates — no carrier comparison. Review collected by and hosted on G2.com.

I can see all theto surcharges that we pay and I like to be able to see the intransit times. We are having a terrible time with receiving packages on time. Review collected by and hosted on G2.com.

I didn't see a downside as we are testing from a list. Real world is where I believe I will have an answer for this question Review collected by and hosted on G2.com.

Ship Manager meets all my shipping requirements (and my customers) without being overly complication or bogged down with features I don't want/use Review collected by and hosted on G2.com.

Sometimes it feels like the data input process is a bit tedious compared to other shipping software. Review collected by and hosted on G2.com.

I use FedEx Ship manager every day and it is one of the easiest programs to use for shipping. I have implemented the use of it with WooCommerce. It is so easy to use and opens the door for so many features with this integration. They also have excellent customer support, any issues I have had, are handled quickly and effectively. Review collected by and hosted on G2.com.

The only downsides I have found so far have been certain locations or options I have to go to other shipping solutions, but that is always the case no matter what. Such as when shipping to a PO box, and having to use USPS at that point. Review collected by and hosted on G2.com.

I found it to be easy to use once I got a hang of it. The help center is incredibly resourceful and always courteous. The platform itself is visually appealing. Review collected by and hosted on G2.com.

Like a lot of new things, it took me a bit to get my bearings. I did have to ask for help and had some trouble adding a payment method, but the help I received resolved my issue. Review collected by and hosted on G2.com.

There are times when I have a package coming to my home, but I have to run to the store or office and am not sure if I will be able to receive it in time. I have used Fex Ex-manager many times to manage my deliveries to either have the package sent to my apartment complex office or held at a nearby fed ex location to ensure I get my package. Review collected by and hosted on G2.com.

So far, I have had no issues when using fed ex Manager. It would make things easier if I could track deliveries with a GPS view to see exactly where my package is en route. Review collected by and hosted on G2.com.

FedEx Ship Manager makes it easy to create shipments, track shipments, and keep on top of billing. I would use it more often except that the rates I was given after speaking with a rep are often significantly beat by UPS or other companies. Review collected by and hosted on G2.com.

The automatic rates you are given are not even close to competitive with other companies. You have to talk to your sales rep on the phone to be given a better deal. The interface has not been updated practically since the internet began, and it is clunky. Review collected by and hosted on G2.com.

I like that I can see updated shipment progress. I also like tracking my packages via the web or app on my mobile device or tablet. I usually get notifications every day that there is movement. Review collected by and hosted on G2.com.

I would prefer if the tracking progress were updated in real-time every step of the way. I also wish that there were contact info available for each station that the package is sent to. Review collected by and hosted on G2.com.

FedEx Ship Manager does an alright job of helping you to generate shipping labels and create commercial documents for your international shipments. The User Interface is simple and straight forward, easy to pickup quickly. Review collected by and hosted on G2.com.

The User Interface is a bit antiquated, I would like a lot more quick functions to populate data for repeat shipments more quickly. I have had the occasion of running into unsolvable errors where I cannot move forward, but FedEx Ship Manager won't tell me what fields are the issue or how to address it, I usually have to restart from that point. Review collected by and hosted on G2.com.