Craft CMS Reviews & Product Details

Craft CMS Overview

What is Craft CMS?

Craft CMS is a focused content management system for developers, designers, and web professionals that blends flexibility, power, and ease of use for clients.

Craft CMS Details
Website
Product Description

Craft CMS is a focused content management system for developers, designers, and web professionals that blends flexibility, power, and ease of use for clients.


Seller Details
Seller
Pixel & Tonic, Inc
Company Website
Year Founded
2010
HQ Location
Bend, OR
Twitter
@pixelandtonic
3,908 Twitter followers
LinkedIn® Page
www.linkedin.com
77 employees on LinkedIn®
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Craft CMS Reviews

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Company Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
AL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The back end is user-friendly and once you get a good-looking website it is extremely easy to keep it up to date. We are not web designers, but we don't want to have to pay our web designer each and every time we have an update. The few problems we have had (see below) were relatively easy to fix. Review collected by and hosted on G2.com.

What do you dislike?

Recently we were hacked, and we had a fake landing page for a scam website added to our page randomly. That was not fun. For a platform that bills itself as a more secure alternative to WordPress, that was disheartening. I know there's no such thing as a hacker-proof site, but still! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We moved off of WordPress when it became clear that it created security risks and was not ADA or GDPR compliant. Our web developer suggested Craft CMS as a solid alternative. Review collected by and hosted on G2.com.

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Senior Software Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The idea the everything from the ground up is a customizable data structure. You don't have to fit into a pre-build mold like Wordpress where things are either a "Page" or a "Post." That's not how most sites are - usually there are complex data structures that the user needs to customize, and Craft gives you that control. On top of the customization, database backups are a synch, the asset management tooling is phenomenal, the back-end editor is really pretty, and there's so much more too. You gotta try it! Review collected by and hosted on G2.com.

What do you dislike?

The only thing that I would dislike is that it's not 100% free. I think it's a great CMS, and I get why it's not free. But if it were, you could get a lot more buy-in from business-minded folk. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You need to be a bit comfortable with PHP, and you might want to read up about how the Twig templating engine works. Additionally, as with just about any big CMS out there, you need to be familiar with a SQL relational database. Otherwise, it's just super friendly to developers. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It allows me to build sites from an architecture that makes sense to me. I don't have to "fit in" to how the CMS works. It just works like how I need it to, and gives me the flexibility via Twig and the back-end editor to make it happen. Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Extremely flexible CMS that doesn't feel like you are hacking it to accommodate requirements. Come with a great blend of base features, so it doesn't feel like you have to remove features that seem in the way. Review collected by and hosted on G2.com.

What do you dislike?

Wish there was a cloud hosting offered, so we could just hand off clients vs setting up and maintaining the host for each client. In our experience, Craft often gets compared to Umbraco in the .NET world and they provide that offering. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Support the developers of the craft community with their plugins. The craft community is very helpful and very active and passionate. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Recently built a multilingual site for 10 countries with various admins coming in to manager their country. Craft works really well for just translating a site in many languages that share the same requirements. When you introduce various content admins with different requirements, we discovered that we had to hide parts of the admin with css (not cool). Review collected by and hosted on G2.com.

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AL
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I love how easy it is for people to to start using it. Also love the whole support of of the community! Review collected by and hosted on G2.com.

What do you dislike?

Not much actually, maybe it is missing some video tutorials. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

CraftCMS was a huge upgrade from other CMS that gave me control over my work! Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Craft CMS has the most flexible structure I have ever seen from any CMS system. Review collected by and hosted on G2.com.

What do you dislike?

Craft CMS has some bugs from time to time, their developer team is fixing bugs as they can. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I can work with designers easily, and craft CMS as a CMS system is very easy to maintain. Review collected by and hosted on G2.com.

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UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Craft was set up for us by a dev team and has quite a few pre-built things we can pull from. As a marketer, there is a lot I would not be able to create on my one. That being said, with what is already created, the drag and drop blocks are awesome, the UI is very clean and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike?

I’d prefer to be able to create pages from scratch but cloning is much more straight forward. I also wish there was something really easy to use for forms within Craft. We use HubSpot and I think we pay too much money for HubSpot to simply use it to embed forms into our Craft instance. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Just like any website, you need a CSM. Craft is a simple go-to and we’re able to quickly get pages up and running from both our marketing and dev teams. Review collected by and hosted on G2.com.

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eCommerce and Brand Sites Digital Marketing Manager
Consumer Electronics
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I’ve used Craft for the past 2.5 years and we have a great developer partner who’s helped us grow our Craft CMS capabilities from scratch. Our developers have worked directly with Craft to make changes in the platform to let it grow beyond the initial out of box experience. Review collected by and hosted on G2.com.

What do you dislike?

Although we’ve taken Craft VERY far, I don’t think we can take it further in the sense of global e-commerce use. I say this because our global organization needs flexibility to manage content as similarly or differently as each part of the globe requires. So far, we made changes to accomplish this but it’s certainly beyond what Craft was designed for. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I never thought we’d be able to use Craft globally, but it’s proven to be more robust than we initially planned. We’ve plugged in Speout forms and reports, Oracle Eloqua, Maikchimp. and Oracle Service Cloud (preciously Right Now). All of these integrations make our website function across a variety of business needs, from email marketing to customer service Review collected by and hosted on G2.com.

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US
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Multiple users and log onto the same website and make edits Review collected by and hosted on G2.com.

What do you dislike?

Multiple users can’t make changes on the same page at the same time; structure/UX Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Play around to figure out where things are, communicate with team about where things “live” Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Blogging, custom landing pages Review collected by and hosted on G2.com.

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AT
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Very easy to use back-end interface. Very flexible - if you can design it, you can have it built. Review collected by and hosted on G2.com.

What do you dislike?

If your developer doesn't code the functionality, it doesn't exist out of the box. So, make sure whoever you partner with gives you things like a fully functioning WYSIWYG if you want to be able to bring site updates and maintenance in house but don't have a developer. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Fully vet your implementation partners. Some will build you a beautiful site, while also building themselves a large recurring revenue stream to maintain it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

this platform was chosen before me, so i am not sure why certain choices were made, but i believe that the powers that be were sold on the fully customizable, developer friendly platform not realizing that they were signing up for lots of very expensive updates. Review collected by and hosted on G2.com.

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Web Content Manager
Plastics
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

CraftCMS is what you make it. There are no rules when it comes to how you set up your content, or your templates. Template layouts are completely separated from the data and the CMS makes no assumptions. Review collected by and hosted on G2.com.

What do you dislike?

For a simple site, for low-cost clients, the cost can be prohibitive, especially when WordPress is free and in the mindshare of the uneducated. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Craft is not designed for the non-developer. You must know basic html, basic PHP and be willing to custom code your theme. Craft Does not have an out of the box template and is not a 2 click setup like wordpress. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Complete data flexibility. I can create admin pages that suit the users that enter the content and ensure they are properly templated and provide exceptional experiences for web users. Review collected by and hosted on G2.com.

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US
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It's easier and a lot easier to arrange and index content for SEO purposes. Review collected by and hosted on G2.com.

What do you dislike?

There have been some issues with redirects, images and imported information. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take time to learn everything, but the learning curve is not very big Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use Craft CMS for our website and related blog. It's very clean and sleek and we don't need an excessive number of plug-ins compared to wordpress. Review collected by and hosted on G2.com.

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UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the preview mode that is available while editing Review collected by and hosted on G2.com.

What do you dislike?

I dislike the lack of freedom of the software Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Designing the school website has been easier Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Many CMSes appear to be built solely for the developers who set them up ... Craft is built for developers and content admins alike. It's flexible, intuitive and easy to use. It's also powerful and impressive in what in can do. (Sometimes easy = limited.) As someone who has used many a CMS over the years, including the well-known ones, as well as proprietary ones, its obvious to me that Craft is the product of well-thought out design and development – which is what my company sells to its customers. Craft allows us to implement unique designs in a logical and thoughtful way. I love using it and training others to use it! Review collected by and hosted on G2.com.

What do you dislike?

There are some features not yet offered in Craft that some customers come to expect in CMSes, specifically with workflow and permissions. However, I am impressed with their commitment to updates and improvements, and the open-source nature of the product means that the developer community has produced many plugins. It's also great that our in-house team can do custom development to partner with it, as well. Looking forward to future features and improvements! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

From training, content management and client-satisfaction perspectives, Craft is a home-run. (I am not a developer, but the devs I work with love it.)

It's built thinking about users first – developers as the users setting it up, content managers as the users maintaining it and end-users experiencing a great website because Craft is powering it.

And the open-source community is great. Can't beat the low cost of entry (soon to be a minimal yearly subscription), either. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Craft allows us to provide customers with wesbites that are flexible and easy-to-administer. Though we don't reuse a design template, we learn more about Craft and its capabilities with each project. Problem-solving with Craft in our toolkit means fewer work-arounds and "no-can-dos" ... we are able to realize individualized designs while completing complex technical functions in the websites we create for our customers. Review collected by and hosted on G2.com.

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Founder
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Craft CMS makes no assumptions what type of content or function you will handle or you will need: as you make progress in setting up the CMS becomes the admin more feature packed: the default installation is pure and barebone, no clutters. Review collected by and hosted on G2.com.

What do you dislike?

There are much less plugins for Craft CMS - but this is because the attitude of the system: you build what you need from much smaller pieces than on any other CMSes. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I needed a framework which handles all the heavylifting of database access, read, write, modify, user management, admin backend, etc, but I hated the way WordPress kept messing with the frontend. With Craft these two are completely separated, what I really love. Review collected by and hosted on G2.com.

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AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Our team has found Craft to be a huge asset when building larger scale custom sites. There are very few restrictions for our developers and limitless options when building out a fully editable CMS where our clients can eventually adapt, change and setup limitless pages within a working system. Review collected by and hosted on G2.com.

What do you dislike?

Craft is a great solution to provide flexibility, but that flexibility makes it very easy for clients to mess up a site once the CMS has been handed over. There are a lot of pieces to manage but it has been better than most of the other CMS options we have tried. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The ability to adapt pages and create a larger system that doesn't feel too "theme-y" when creating custom sites is a clear benefit. Our programmers are better able to control the end look of pages and match the creative team's designs. Craft allows for highly editable pages and design with modules that can easily be reordered on a page which alyas seems to be a key benefit to clients. Review collected by and hosted on G2.com.

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Content Marketing Manager
Events Services
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It's stable and trustworthy. Great support and you don't get that Frankenstein feel as with other brands. it all works together and seamlessly. Review collected by and hosted on G2.com.

What do you dislike?

Their SEO capabilities could be better, they're even less reliable than Yoast. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you have a big company with a lot of content and needs, good product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

A stable source for a large, growing website. Having keyturn capabilities also helps. Review collected by and hosted on G2.com.

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COO
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The CMS is built around a very good implementations of Custom fields and let you write frontend code as you like, without adding any html bits whatsoever! Review collected by and hosted on G2.com.

What do you dislike?

Craft 2 is a little bit slow for my taste. Also plugins does not have a common repository (but Craft 3 will have it's own plugin store). Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I created upon it small to medium sites with custom layouts and logic Review collected by and hosted on G2.com.

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CI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Great system with a flexible interface that allows for customization and creative use. Review collected by and hosted on G2.com.

What do you dislike?

Admin interface UX could be improved to facilitate ease of use and content management for inexperienced users. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great platform for creating custom sites and platforms, with limitations indicative to CMS platforms. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We've created a completely custom event management platform based off of craft to manage data, front end website and data collection. It has allowed us to streamline our workflow and processes and has contributed significantly to successful event operations and management. Review collected by and hosted on G2.com.

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AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Creating entries is fairly simple in craft, but I don't really like craft. Review collected by and hosted on G2.com.

What do you dislike?

I think the user experience for craft needs some serious work. I have a lot of problems being able to adequately do the things I want to with craft. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Don't get Craft. It's not as good as other platforms. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I don't feel like I've solved any problems. I've only run into greater difficulty using this program. Review collected by and hosted on G2.com.

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Principal/Design Director
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Flexible for developers but easy for our clients to maintain their own content. Review collected by and hosted on G2.com.

What do you dislike?

It's still a relatively new product so it's a little harder sell for some clients who may be used to something like WordPress. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Craft is not for DIYers or heavy enterprise usage (although it could be used for either). The middle of the market (SMB) is where Craft seems to find a lot of usage. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

For those of us who prefer to write our own code, Craft gives us the tools necessary to help facilitate that. With their first party e-commerce system it's also pretty flexible in the commerce space. Review collected by and hosted on G2.com.

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Education Coordinator
Non-Profit Organization Management
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Craft is a user-friendly way for me to quickly learn information about companies in our membership base. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the system can be very slow/not refresh quickly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Hold a lot of information about companies in our membership base, making it easy for several different departments to look up what they each need. Review collected by and hosted on G2.com.

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Digital Marketing Officer
Marketing and Advertising
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The ease of use. There is a live preview function so you never have to make a page live until you're 100% happy with how it looks. Review collected by and hosted on G2.com.

What do you dislike?

Occasionally there's issues with being unable to do something, but I'm not an administrator of the system so it's easy to contact the administrator to make the necessary changes. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you're not administering the system yourself, work with a trusted partner who understands your brand and what you want out of your website. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Updating the website quickly. Changes were previously made by emailing a 3rd party which was time consuming. Review collected by and hosted on G2.com.

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UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Making easy text changes and creating new navigation menu items. Review collected by and hosted on G2.com.

What do you dislike?

Not very robust if you want to add new features such as videos and requiring sub headers when you don't want any. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It resolved having a website for our event. The benefits was that I was able to create as many pages I need and menu navigation headers. Review collected by and hosted on G2.com.

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UN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

It's easy to navigate around. Searching on domain makes it quick to see if a company is a member. Review collected by and hosted on G2.com.

What do you dislike?

The hesitation you get sometimes when it's searching for the domain / company name / user. It can be annoying because it doesn't look like anything is matching. You go to start a new search and as you are hitting the enter, your last search starts to appear. Doesn't happen often, but when it does it just wastes time to have to go back and enter it again. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

n/a Review collected by and hosted on G2.com.

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