Craft CMS Reviews & Product Details


What is Craft CMS?

Craft CMS is a focused content management system for developers, designers, and web professionals that blends flexibility, power, and ease of use for clients.

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Craft CMS Profile Details

Craft CMS Profile Details

Vendor
Pixel & Tonic, Inc
Company Website
Year Founded
2013
HQ Location
Bend, OR
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
1
Twitter
@pixelandtonic
Twitter Followers
3,770
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Companies Using Craft CMS

Salesforce
Intel
Dell
Ameriprise Financial
Harvard University
Netflix
Canon
IKEA
Hootsuite
Bigcommerce
Stryker
Devon Energy

Craft CMS Reviews

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1-28 of 28 total Craft CMS reviews

Craft CMS Reviews

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1-28 of 28 total Craft CMS reviews
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eCommerce and Brand Sites Digital Marketing Manager
Consumer Electronics
Mid-Market
(201-500 employees)
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"Ultra flexible with the right developers"

What do you like best?

I’ve used Craft for the past 2.5 years and we have a great developer partner who’s helped us grow our Craft CMS capabilities from scratch. Our developers have worked directly with Craft to make changes in the platform to let it grow beyond the initial out of box experience.

What do you dislike?

Although we’ve taken Craft VERY far, I don’t think we can take it further in the sense of global e-commerce use. I say this because our global organization needs flexibility to manage content as similarly or differently as each part of the globe requires. So far, we made changes to accomplish this but it’s certainly beyond what Craft was designed for.

What problems are you solving with the product? What benefits have you realized?

I never thought we’d be able to use Craft globally, but it’s proven to be more robust than we initially planned. We’ve plugged in Speout forms and reports, Oracle Eloqua, Maikchimp. and Oracle Service Cloud (preciously Right Now). All of these integrations make our website function across a variety of business needs, from email marketing to customer service

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Web Content Manager
Plastics
Mid-Market
(51-200 employees)
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"Ultimate Flexibility, You choose the speed."

What do you like best?

CraftCMS is what you make it. There are no rules when it comes to how you set up your content, or your templates. Template layouts are completely separated from the data and the CMS makes no assumptions.

What do you dislike?

For a simple site, for low-cost clients, the cost can be prohibitive, especially when WordPress is free and in the mindshare of the uneducated.

Recommendations to others considering the product:

Craft is not designed for the non-developer. You must know basic html, basic PHP and be willing to custom code your theme. Craft Does not have an out of the box template and is not a 2 click setup like wordpress.

What problems are you solving with the product? What benefits have you realized?

Complete data flexibility. I can create admin pages that suit the users that enter the content and ensure they are properly templated and provide exceptional experiences for web users.

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AM
Small-Business
(11-50 employees)
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"Friendly, Yet Flexible CMS"

What do you like best?

Many CMSes appear to be built solely for the developers who set them up ... Craft is built for developers and content admins alike. It's flexible, intuitive and easy to use. It's also powerful and impressive in what in can do. (Sometimes easy = limited.) As someone who has used many a CMS over the years, including the well-known ones, as well as proprietary ones, its obvious to me that Craft is the product of well-thought out design and development – which is what my company sells to its customers. Craft allows us to implement unique designs in a logical and thoughtful way. I love using it and training others to use it!

What do you dislike?

There are some features not yet offered in Craft that some customers come to expect in CMSes, specifically with workflow and permissions. However, I am impressed with their commitment to updates and improvements, and the open-source nature of the product means that the developer community has produced many plugins. It's also great that our in-house team can do custom development to partner with it, as well. Looking forward to future features and improvements!

Recommendations to others considering the product:

From training, content management and client-satisfaction perspectives, Craft is a home-run. (I am not a developer, but the devs I work with love it.)

It's built thinking about users first – developers as the users setting it up, content managers as the users maintaining it and end-users experiencing a great website because Craft is powering it.

And the open-source community is great. Can't beat the low cost of entry (soon to be a minimal yearly subscription), either.

What problems are you solving with the product? What benefits have you realized?

Craft allows us to provide customers with wesbites that are flexible and easy-to-administer. Though we don't reuse a design template, we learn more about Craft and its capabilities with each project. Problem-solving with Craft in our toolkit means fewer work-arounds and "no-can-dos" ... we are able to realize individualized designs while completing complex technical functions in the websites we create for our customers.

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U
Small-Business
(11-50 employees)
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"Craft is a Great CMS but Needs Dev Work"

What do you like best?

Craft was set up for us by a dev team and has quite a few pre-built things we can pull from. As a marketer, there is a lot I would not be able to create on my one. That being said, with what is already created, the drag and drop blocks are awesome, the UI is very clean and easy to navigate.

What do you dislike?

I’d prefer to be able to create pages from scratch but cloning is much more straight forward. I also wish there was something really easy to use for forms within Craft. We use HubSpot and I think we pay too much money for HubSpot to simply use it to embed forms into our Craft instance.

What problems are you solving with the product? What benefits have you realized?

Just like any website, you need a CSM. Craft is a simple go-to and we’re able to quickly get pages up and running from both our marketing and dev teams.

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AT
Enterprise
(1001-5000 employees)
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"Pick the right partner"

What do you like best?

Very easy to use back-end interface. Very flexible - if you can design it, you can have it built.

What do you dislike?

If your developer doesn't code the functionality, it doesn't exist out of the box. So, make sure whoever you partner with gives you things like a fully functioning WYSIWYG if you want to be able to bring site updates and maintenance in house but don't have a developer.

Recommendations to others considering the product:

Fully vet your implementation partners. Some will build you a beautiful site, while also building themselves a large recurring revenue stream to maintain it.

What problems are you solving with the product? What benefits have you realized?

this platform was chosen before me, so i am not sure why certain choices were made, but i believe that the powers that be were sold on the fully customizable, developer friendly platform not realizing that they were signing up for lots of very expensive updates.

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AM
Small-Business
(11-50 employees)
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"One of the best mid market CMS platforms"

What do you like best?

Extremely flexible CMS that doesn't feel like you are hacking it to accommodate requirements. Come with a great blend of base features, so it doesn't feel like you have to remove features that seem in the way.

What do you dislike?

Wish there was a cloud hosting offered, so we could just hand off clients vs setting up and maintaining the host for each client. In our experience, Craft often gets compared to Umbraco in the .NET world and they provide that offering.

Recommendations to others considering the product:

Support the developers of the craft community with their plugins. The craft community is very helpful and very active and passionate.

What problems are you solving with the product? What benefits have you realized?

Recently built a multilingual site for 10 countries with various admins coming in to manager their country. Craft works really well for just translating a site in many languages that share the same requirements. When you introduce various content admins with different requirements, we discovered that we had to hide parts of the admin with css (not cool).

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Principal/Design Director
Marketing and Advertising
Small-Business
(2-10 employees)
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"Perfect for Helping Clients Manage their Content"

What do you like best?

Flexible for developers but easy for our clients to maintain their own content.

What do you dislike?

It's still a relatively new product so it's a little harder sell for some clients who may be used to something like WordPress.

Recommendations to others considering the product:

Craft is not for DIYers or heavy enterprise usage (although it could be used for either). The middle of the market (SMB) is where Craft seems to find a lot of usage.

What problems are you solving with the product? What benefits have you realized?

For those of us who prefer to write our own code, Craft gives us the tools necessary to help facilitate that. With their first party e-commerce system it's also pretty flexible in the commerce space.

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Digital Marketing Officer
Marketing and Advertising
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"Simple to use, professional results"

What do you like best?

The ease of use. There is a live preview function so you never have to make a page live until you're 100% happy with how it looks.

What do you dislike?

Occasionally there's issues with being unable to do something, but I'm not an administrator of the system so it's easy to contact the administrator to make the necessary changes.

Recommendations to others considering the product:

If you're not administering the system yourself, work with a trusted partner who understands your brand and what you want out of your website.

What problems are you solving with the product? What benefits have you realized?

Updating the website quickly. Changes were previously made by emailing a 3rd party which was time consuming.

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Founder
Internet
Small-Business
(2-10 employees)
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"Most flexible CMS I have ever used"

What do you like best?

Craft CMS makes no assumptions what type of content or function you will handle or you will need: as you make progress in setting up the CMS becomes the admin more feature packed: the default installation is pure and barebone, no clutters.

What do you dislike?

There are much less plugins for Craft CMS - but this is because the attitude of the system: you build what you need from much smaller pieces than on any other CMSes.

What problems are you solving with the product? What benefits have you realized?

I needed a framework which handles all the heavylifting of database access, read, write, modify, user management, admin backend, etc, but I hated the way WordPress kept messing with the frontend. With Craft these two are completely separated, what I really love.

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Developer
Marketing and Advertising
Small-Business
(11-50 employees)
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"Craft makes complex CMS builds enjoyable"

What do you like best?

Craft CMS gives me access to powerful php and twig functionality in the templates without the convoluted nature of Expression Engine.

What do you dislike?

Craft has few things about it that I dislike. BK and the team at P&T have made it usable from top to bottom.

Recommendations to others considering the product:

Give it a try because it has more power and security than wordpress and more usability than expression engine. There are now drawbacks to other CMS systems that I have encountered.

What problems are you solving with the product? What benefits have you realized?

Craft CMS solves the problems inherently requiring a CMS, and I have seen benefits with clients being able to generate new pages and new content with ease.

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AM
Mid-Market
(51-200 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Flexibility is Key"

What do you like best?

Our team has found Craft to be a huge asset when building larger scale custom sites. There are very few restrictions for our developers and limitless options when building out a fully editable CMS where our clients can eventually adapt, change and setup limitless pages within a working system.

What do you dislike?

Craft is a great solution to provide flexibility, but that flexibility makes it very easy for clients to mess up a site once the CMS has been handed over. There are a lot of pieces to manage but it has been better than most of the other CMS options we have tried.

What problems are you solving with the product? What benefits have you realized?

The ability to adapt pages and create a larger system that doesn't feel too "theme-y" when creating custom sites is a clear benefit. Our programmers are better able to control the end look of pages and match the creative team's designs. Craft allows for highly editable pages and design with modules that can easily be reordered on a page which alyas seems to be a key benefit to clients.

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COO
Internet
Small-Business
(2-10 employees)
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"The best in town (if you like PHP and crave full control over your frontend code)"

What do you like best?

The CMS is built around a very good implementations of Custom fields and let you write frontend code as you like, without adding any html bits whatsoever!

What do you dislike?

Craft 2 is a little bit slow for my taste. Also plugins does not have a common repository (but Craft 3 will have it's own plugin store).

What problems are you solving with the product? What benefits have you realized?

I created upon it small to medium sites with custom layouts and logic

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Content Marketing Manager
Events Services
Enterprise
(10,001+ employees)
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"Stable and vast"

What do you like best?

It's stable and trustworthy. Great support and you don't get that Frankenstein feel as with other brands. it all works together and seamlessly.

What do you dislike?

Their SEO capabilities could be better, they're even less reliable than Yoast.

Recommendations to others considering the product:

If you have a big company with a lot of content and needs, good product.

What problems are you solving with the product? What benefits have you realized?

A stable source for a large, growing website. Having keyturn capabilities also helps.

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UN
Mid-Market
(501-1000 employees)
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"Craft CMS: Great Flexibility, Takes Some Heavy Lifting"

What do you like best?

We worked with developers to design a website platform on Craft that we could easily manage and edit. I love that it's customized to our design and experience.

What do you dislike?

For minor edits and layouts working with Craft is great. When developing more complex pages or changing templates, it requires a developers help. This is something that we hopefully will be able to move past.

Recommendations to others considering the product:

Great product for flexibility and ease of use and developing a custom website.

What problems are you solving with the product? What benefits have you realized?

We were able to build a beautiful and compelling site that's easy to navigate and edit on the backend. We have saved time and money by working with Craft. We also have a platform that is user-friendly, which is imperative for the up-keep of the site and new users to the platform.

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UH
Enterprise
(5001-10,000 employees)
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"Craft - Building instead of Manipulating"

What do you like best?

Craft comes to you like a new born child. Empty and waiting for you to fill it will goodness and knowledge. You build exactly what you want and Craft lets you control exactly what the browser spits out. Craft is like taking all your legos, spilling them in a big pile, and then going to town and building whatever comes into your mind. Craft can managed what metadata you want it to, you are not locked into a preinstalled program. Craft also comes with a built in security that makes another CMS look down right sad. Put simple, craft is Building instead of Manipulating.

What do you dislike?

There is a bit of a learning curve to Craft and while that is to be expected, I had to pick something to place here. The price can also be an issue, while $299 may seem cheap compared to some. I find with small businesses it becomes a issue. Craft's content table is just a bit of let down as well. There is also the The Ugly Data. After careful curation of Fields, Field Groups, and to which Entry Types they are assigned, each Field becomes a new column in this table and fill them all with NULL data.

What problems are you solving with the product? What benefits have you realized?

Craft CMS has really allowed me to let my design idea take off. I am no longer boxed in by the developers box. I can really build a site instead of manipulating someone else's framework. Many of my clients have heard of wordpress and come in look it. Craft offers a simple and easy to use backend interface, maybe a little more advanced than wordpress but simple enough for my average client to use and manage their own website. With the flexible of twig I have been able to develop power websites with no limitations from the CMS.

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Designer
Internet
Enterprise
(10,001+ employees)
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"Awesome CMS"

What do you like best?

Flexibility, great functionality to add custom fields. Matrix field is amazing. Beautiful mark up with twig. Documentation is easy to read and there's tons of great examples. Tons of great people on the stack exchange that respond to your questions in just a couple of hours.

What do you dislike?

It still feels a little barebones in some ways. For example you can create a front-end entry form, yet some fields aren't supported which makes it hard to create front-end forms with custom fields.

Recommendations to others considering the product:

You will absolutely love it.

What problems are you solving with the product? What benefits have you realized?

Building a web platform. Its been extremely great with public users and front end forms, but a little limited in terms of functionality.

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CI
Small-Business
(11-50 employees)
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"Content Management System & Event Management Platform"

What do you like best?

Great system with a flexible interface that allows for customization and creative use.

What do you dislike?

Admin interface UX could be improved to facilitate ease of use and content management for inexperienced users.

Recommendations to others considering the product:

Great platform for creating custom sites and platforms, with limitations indicative to CMS platforms.

What problems are you solving with the product? What benefits have you realized?

We've created a completely custom event management platform based off of craft to manage data, front end website and data collection. It has allowed us to streamline our workflow and processes and has contributed significantly to successful event operations and management.

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UC
Small-Business
(11-50 employees)
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"First time Craft CMS user"

What do you like best?

Very intuitive software, easy to navigate and find different areas for editing. It's easy to select elements to add and arrange, enable or disable content. I can easily link to other entries and find them quickly. I especially like how I can organize different sections as well as rearrange documents in the asset manager.

What do you dislike?

I have difficulty editing text at time. I'll place my cursor on content and when I start typing it jumps to a different area. I have to remember to clear the cache when making edits to menus. Sometimes it's difficult getting the URL from an asset I uploaded such as a word doc so I can share with colleagues for other uses.

Recommendations to others considering the product:

Great interface for beginners and experienced users. Easy to learn with continuous use.

What problems are you solving with the product? What benefits have you realized?

Flexibility of posting articles with ability to post in future at a specific time. It's also helpful having articles expiration dates so I can reduce the number of entries on various pages. The software design is making it possible for other staff with less technical background be able to edit various parts of the website, increasing our efficiency as an organization.

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Principal
Internet
Small-Business
(2-10 employees)
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"Highly refined, minimal friction"

What do you like best?

* Very easy install

* Updates to the CMS happen from within, no uploading files

* Superior UI

* Superior asset management

* Few or no add-ons needed to accomplish common tasks (unlike ExpressionEngine)

What do you dislike?

* There are a few features missing, like cloning fields

* Not as well known as better-established CMS, so it can be a harder sell for some clients

Recommendations to others considering the product:

Just get it and start playing.

What problems are you solving with the product? What benefits have you realized?

* Faster and smoother website development

* Easier to use than ExpressionEngine

* More flexible and stable than Wordpress

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U
Mid-Market
(501-1000 employees)
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"Not the prettiest, but functional "

What do you like best?

Multiple users and log onto the same website and make edits

What do you dislike?

Multiple users can’t make changes on the same page at the same time; structure/UX

Recommendations to others considering the product:

Play around to figure out where things are, communicate with team about where things “live”

What problems are you solving with the product? What benefits have you realized?

Blogging, custom landing pages

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A
Mid-Market
(51-200 employees)
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"I'm not a fan of this platform"

What do you like best?

Creating entries is fairly simple in craft, but I don't really like craft.

What do you dislike?

I think the user experience for craft needs some serious work. I have a lot of problems being able to adequately do the things I want to with craft.

Recommendations to others considering the product:

Don't get Craft. It's not as good as other platforms.

What problems are you solving with the product? What benefits have you realized?

I don't feel like I've solved any problems. I've only run into greater difficulty using this program.

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U
Mid-Market
(51-200 employees)
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"Overall, CRAFT CMS was pretty user friendly but, it took some time to figure how to edit each page."

What do you like best?

Making easy text changes and creating new navigation menu items.

What do you dislike?

Not very robust if you want to add new features such as videos and requiring sub headers when you don't want any.

What problems are you solving with the product? What benefits have you realized?

It resolved having a website for our event. The benefits was that I was able to create as many pages I need and menu navigation headers.

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Education Coordinator
Non-Profit Organization Management
Small-Business
(11-50 employees)
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"My Craft Experience"

What do you like best?

Craft is a user-friendly way for me to quickly learn information about companies in our membership base.

What do you dislike?

Sometimes the system can be very slow/not refresh quickly.

What problems are you solving with the product? What benefits have you realized?

Hold a lot of information about companies in our membership base, making it easy for several different departments to look up what they each need.

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UN
Small-Business
(11-50 employees)
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"Very easy to navigate in Craft"

What do you like best?

It's easy to navigate around. Searching on domain makes it quick to see if a company is a member.

What do you dislike?

The hesitation you get sometimes when it's searching for the domain / company name / user. It can be annoying because it doesn't look like anything is matching. You go to start a new search and as you are hitting the enter, your last search starts to appear. Doesn't happen often, but when it does it just wastes time to have to go back and enter it again.

What problems are you solving with the product? What benefits have you realized?

n/a

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U
Mid-Market
(201-500 employees)
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"From Wordpress to Craft CMS"

What do you like best?

It's easier and a lot easier to arrange and index content for SEO purposes.

What do you dislike?

There have been some issues with redirects, images and imported information.

Recommendations to others considering the product:

Take time to learn everything, but the learning curve is not very big

What problems are you solving with the product? What benefits have you realized?

We use Craft CMS for our website and related blog. It's very clean and sleek and we don't need an excessive number of plug-ins compared to wordpress.

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UN
Small-Business
(11-50 employees)
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"Craft - Effective, but glitchy "

What do you like best?

When Craft is operating properly, the application is effective and easy to use.

What do you dislike?

Craft has an ongoing issue of crashing for long periods of time. Often times, I will have to start and refresh the app multiple times before I have a usable interface.

What problems are you solving with the product? What benefits have you realized?

Craft makes it easy to navigate a full lead pipeline and manage existing clients.

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UM
Mid-Market
(51-200 employees)
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"Customizable CMS"

What do you like best?

I like that with the help of our development team, we can ad any custom field that we would like.

What do you dislike?

We occasionally experience weird bugs with text formatting, and user images disappearing.

What problems are you solving with the product? What benefits have you realized?

The hard work put in to set up the CMS how you would like up front pays dividends down the road for the average non-developer user.

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U
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"Web design for beginners"

What do you like best?

I like the preview mode that is available while editing

What do you dislike?

I dislike the lack of freedom of the software

What problems are you solving with the product? What benefits have you realized?

Designing the school website has been easier

Craft CMS Pricing

Craft CMS Features

  • Content Authoring
  • Rich Text Editor
  • Versioning
  • Plug-ins/Widgets/Apps
  • Approval Process
  • Content Queue

Craft CMS User Ratings

8.0
Ease of Use
Average: 8.2*
8.0
Quality of Support
Average: 8.1*
6.8
Ease of Setup
Average: 7.8*
* Web Content Management Category
Do you work for Craft CMS?