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Craft CMS Reviews & Product Details

Pricing

Pricing provided by Craft CMS.

Basic

$299.00
per_feature With One-Time Purchase

User Insights

Average based on 50 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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With One-Time Purchase

Craft CMS Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Craft CMS, and what problem is it built to solve?

Craft CMS is a customizable content management system designed to help developers, designers, and content creators build and manage websites. It aims to pair developer-focused tools with an experience that remains manageable for non-technical users.

What languages does Craft CMS support?

It supports one language: English.

What company sizes and industries is Craft CMS the best fit for?

Craft CMS’s strongest fit in the positive experience is among small businesses and mid-market organizations, with industry representation most concentrated in internet, marketing and advertising, and information technology and services.
  • Company size — Small Business: The most represented size segment.
  • Company size — Mid-Market: Also a prominent segment.
  • Industry — Internet: Among the more represented industries.
  • Industry — Marketing and Advertising: A recurring area of use.
  • Industry — Information Technology and Services: Another recurring area of use.

What customer support options does Craft CMS provide, and how do users find the overall support experience?

Craft CMS provides chat support. The support experience comes across as adequate overall, with positive comments about getting responses and finding help through its community.

What is the experience like for teams switching to Craft CMS from another tool?

Moving to Craft CMS is often motivated by the need for more flexibility and control than teams had with their previous content management system. Prior tools include mainstream CMSs such as WordPress and Joomla, as well as developer-oriented alternatives like ExpressionEngine; the appeal is being able to shape custom content models and site experiences without working around a preset structure.

Craft CMS Reviews (50)

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Reviews

Craft CMS Reviews (50)

View 1 Video Reviews
4.2
50 reviews

What do users say?

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Anthony K.
AK
Anthony K.
Independent Digital Consultant
Small-Business (50 or fewer emp.)
"Full control of the content model and front end"
4.5/5
What do you like best about Craft CMS?

Craft gets out of the way. The content model is yours to shape: custom entry types, Matrix fields and relations that map to how a business actually thinks, rather than bending everything to fit a theme. Twig gives full control of the front end with no imposed markup, and project config means the whole schema is version-controlled and deploys cleanly between environments. Review collected by and hosted on G2.com.

What do you dislike about Craft CMS?

Little to fault for how I use it. Craft rewards up-front investment in the content model, so it suits builders more than someone after a no-code start. The core plugins from the main vendors, CKEditor, SEOmatic and Formie, are solid, so I have not been left wanting for the essentials. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Craft CMS: Powerful Framework for Crafting Great Websites"
5/5
What do you like best about Craft CMS?

It's the best CMS for those that really look for crafting the website and have a powerful framework on their hand. I ditched all the other cms for Craft since 2018 and never looked back. Review collected by and hosted on G2.com.

What do you dislike about Craft CMS?

Making the website sing is not that easy but it's worth the effort because maintainability is a piece of cake Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
Originally submitted 12/19/2016
"Customizable CMS"
3.5/5
What do you like best about Craft CMS?

I like that with the help of our development team, we can ad any custom field that we would like. Review collected by and hosted on G2.com.

What do you dislike about Craft CMS?

We occasionally experience weird bugs with text formatting, and user images disappearing. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Flexible, modern, secure and high-performance"
5/5
What do you like best about Craft CMS?

You can build anything with this tool. Small websites, platforms and, with Craft Commerce, even performance webshop solutions that have no problem with 60,000 products. For me, this replaces all the CMS solutions I have worked with in the last 20 years. Super API, headless architecture easy to implement and a flexible interface for the editorial team. Plus a strong focus on security. That's what I've always wanted. Review collected by and hosted on G2.com.

What do you dislike about Craft CMS?

The frameworks used here are web standards. Nevertheless, you need a lot of time and energy to make the system 100 Review collected by and hosted on G2.com.

Bhuwna V.
BV
Bhuwna V.
Developer analyst
Mid-Market (51-1000 emp.)
"User friendly digital content management solution"
4/5
What do you like best about Craft CMS?

Craft cms is easy to use. It lets user to create their own templates. It is robust and very easy to install as it is just a plug-in that needs to be configured. It doesn't follow a particular theme as a result, the websites are different from each other. It is a safe and secure platform. This being a plug-in, is easy to integrate with the system. Review collected by and hosted on G2.com.

What do you dislike about Craft CMS?

Though Craft CMS provides you a blank template to design it as per your requirement, but sometimes pre existing templates are of great use as they save time and efforts with a little bit of modifications. It could have been faster. The customer support is quite good enough as whenever there is some issue you just need to draft an email to the customers support email ID and they get back to you in a define timeline. Review collected by and hosted on G2.com.

Luke E.
LE
Luke E.
Studio Manager
Small-Business (50 or fewer emp.)
"Easy to use and straightforward to implement"
5/5
What do you like best about Craft CMS?

The ease of onboarding new people to this technology is a massive benefit to the end user. They can quickly pick up on how the CMS allows them to make changes on the front-end. As it's a flexible CMS it's often straightforward for us to implement a number of features for the client as we build sites. Review collected by and hosted on G2.com.

What do you dislike about Craft CMS?

There are many licenses needed for third party plugins which can be difficult and expensive to manage in the long run. Review collected by and hosted on G2.com.

Kelsie D.
KD
Kelsie D.
Communications and Alumni Relations Manager
Mid-Market (51-1000 emp.)
"Easy to use CMS"
3.5/5
What do you like best about Craft CMS?

Building web pages is fairly intuitive- you simply choose what type of block you want (content, image, etc.) and build up your page. The live preview is also extremely helpful, as it allows you to see exactly what your page will look like before you publish. Review collected by and hosted on G2.com.

What do you dislike about Craft CMS?

Embedding videos can be difficult. In one instance, I was trying to have multiple videos from Vimeo, and they kept layering right on top of each other. Some of the formatting takes a while to play with, and I wish they had a "hard clear" option for every type of content instead of just select few. Review collected by and hosted on G2.com.

Laura K.
LK
Laura K.
Senior Production Engineer
Enterprise (> 1000 emp.)
"CMS according to an engineer's viewpoint"
4.5/5
What do you like best about Craft CMS?

The devices for the administration of resources are fantastic. It empowers the clients to plan designs for custom pages using content fields and blocks that are straightforwardly connected with the site's code templates. The live preview editing feature is lit through which clients can see their site changing continuously. Review collected by and hosted on G2.com.

What do you dislike about Craft CMS?

Normally, the use of updates is a bit muddled process, yet make no mistake, CMS is ceaselessly improving and this weakness will ultimately be survived. Review collected by and hosted on G2.com.

Eva X.
EX
Eva X.
Senior Software Engineer
Mid-Market (51-1000 emp.)
"User-friendly websites developer"
4.5/5
What do you like best about Craft CMS?

Craft CMS is an intuitive content management system that allows you to design custom page layouts using content fields and blocks that directly reference your site's code templates. The best thing about Craft CMS is the flexibility with which the content management system allows you to build specific designs for different sections (organized into "designs") of your site. Another advantage is the versioning of pages and other "entries" on your site, as well as live preview editing, which allows users to see their changes and produce results on the site in real-time. Review collected by and hosted on G2.com.

What do you dislike about Craft CMS?

One of the greater downsides to Craft CMS is the significant learning curve it can take some users to overcome to use the content management system properly. Fortunately, there are several plugins available that you can add to the content management system that can streamline user training, such as by building a "user guide" as a "Help" structure. Review collected by and hosted on G2.com.

Cristina J.
CJ
Cristina J.
Software Engineer
Mid-Market (51-1000 emp.)
"Craft CMS empowers everybody to wish large."
4.5/5
What do you like best about Craft CMS?

The most delightful thing concerning Craft CMS would be that it makes no decisions concerning the site we're attempting to make. We simply invest our energy fostering the site we need, not endeavoring to change a CMS with a huge number of modules. Make CMS is only a simple to-utilize CMS that allows us to make customized page formats by referring to our site's code subjects unequivocally. The most pleasant part in regards to Craft CMS is its adaptability, which permits clients to make unmistakable designs for discrete sections of the site. Review collected by and hosted on G2.com.

What do you dislike about Craft CMS?

Updating organizations can now be marginally precarious while involving Composer and the Craft CMS projects design documents. I likewise trust Craft had something straightforward to use for structures. We use HubSpot, and I accept we spend a great deal for them to coordinate arrangements into our Craft cases. Review collected by and hosted on G2.com.

Questions about Craft CMS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

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Last activity over 2 years ago

Is CMS Open Source craft?

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Last activity over 2 years ago

What is Craft CMS used for?

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Pricing Options

Pricing provided by Craft CMS.

Basic

$299.00
per_feature With One-Time Purchase
Craft CMS Comparisons
Craft CMS Features
Content Authoring
Rich Text Editor
Versioning
Customization
User Community
SEO
Flexible Navigation Structures