Younium Reviews & Product Details

I like that Younium is easy to use and clear, and that I can teach someone else how to use it. Support is fast; when I ask a question, I get a response the next day. Even with the new update, it’s easy to use. I can view old orders, revert them or move them forward, create new orders, and change existing ones. If an amount is no longer available, I can revert it and check where it went wrong. I also like having contracts in one place, including old contracts, and having an overview of active customers and monthly or yearly recurring revenue. Review collected by and hosted on G2.com.

Sometimes I run into integration errors, but they’re easily solved when I ask Younium support. The system has bugs sometimes, too, but I feel that’s part of every system. Review collected by and hosted on G2.com.

I like the good design and overview Younium provides over all the customers and what they pay. It gives me a good understanding of dates and intervals, which is really helpful in my day-to-day work for checking invoices and addressing any issues about why they were not issued. Review collected by and hosted on G2.com.

I wish I could see who did what and when. A kind of report on all things done on an order or customer and who did it and when. It was kind of hard to get to know a new program, but now that I am familiar with it, it's easy to understand. Review collected by and hosted on G2.com.

I like Younium’s user experience because it makes it easy to do the work in the web tool. The APIs are quite reliable most of the time, make it easier for us to analyze data outside the tool, and make it easy to bring data into our own fabric solution. I also think the customer support is very good. They answer quickly and in a helpful way, and it feels professional but still familiar. When we run into a problem, we get the help we need quite fast, or an alternative solution that most often works. Younium also helps us keep track of orders and invoice customers. Review collected by and hosted on G2.com.

Younium hasn’t always been set up for the way we do business and handle orders, and sometimes it’s hard to customize different parts for our different brands. I’m also not sure if it will be the right choice for us in the new AI era. Review collected by and hosted on G2.com.

I like that Younium offers a system which is easy to manage, allowing the whole contract administration to be handled by a small team. The support is great and it's easy to get help when needed. I also appreciate the good analytics, especially the development of ARR and the ability to drill down on periods, customers, and countries. Review collected by and hosted on G2.com.

I find the reporting features difficult to get a grip on, and I wish it was easier to create our own reports. I found it took a while to understand the product because I had paid for minimum support during the setup period. Review collected by and hosted on G2.com.

I really like that Younium is very flexible and has a lot of features that can be tailored to our needs. I also think the Insights functionality is very useful, along with the possibility to create custom fields. Review collected by and hosted on G2.com.

What we find a little bit difficult is the complexity around orders and change orders, and how the dates are influencing the charges. Also, the initial setup was a little bit complex with CSV templates for importing products and charges. Review collected by and hosted on G2.com.

Younium offers a high degree of flexibility and can generally meet a wide range of requirements and needs. That said, this also means there’s a lot of functionality to navigate at first, which can feel a bit overwhelming in the beginning. Review collected by and hosted on G2.com.

At times, the platform can feel a bit complex to navigate. For our team, the quoting module also felt somewhat limited, especially when we needed more flexibility. Review collected by and hosted on G2.com.

Billing automation and revenue completeness Review collected by and hosted on G2.com.

Insights could be better. The level of detail is quite limited.

I usually encounter bugs within the insights

The reports section could be be improved by making finance related reports reports available (for example and AR report). Point in time information is also not possible. For example, if I would like to see our AR at a historic point in time it is not possible to extract this detail. I need to extract two separate reports and adjust for these manually to get the desired output.

There is not an indexing feature available that allows use to apply annual standard index increases in an easy way. Review collected by and hosted on G2.com.

The metrics are great, and it’s easy to pull the data I need for reporting on those metrics. There is an integration with ExactOnline which is helpful as we use Younium as our invoicing tool so important that those two are connected.

I find the dashboards easy to navigate and are good use for stakeholder management. Review collected by and hosted on G2.com.

There’s a bit of a learning curve when it comes to understanding the system. That said, support has been quick to respond whenever I’ve had questions or run into difficulties. Review collected by and hosted on G2.com.

I like that Younium has very deep report capabilities. Their support is really good, which is extremely valuable because it's a complex system and helps me use it effectively. I also like the UI. Review collected by and hosted on G2.com.

Since it is a very deep system, it takes a while to onboard new users in the system. It can be a bit challenging to set up the payment plan correctly. There are many dates and many fields to keep in mind in order to get the outcome you desire. It was quite difficult in the beginning because we didn't have a good view of the complexity of the system. When we imported our payment plans for the first time, there were a bit of issues with the dates of the payment plans. Review collected by and hosted on G2.com.

I like the built-in processes of Younium that just make sense and the great UI. I appreciate that they are developing new features a lot these days, listening to feedback, and putting customers in contact with core product developers. The initial setup was quite easy, which was helpful. Review collected by and hosted on G2.com.

I don't dislike anything about the system itself. It has some minor weaknesses, but the team in Younium are on top of these. But, if they could have standard ERP connectors built in, it would help us quite a lot. We are relying on third party solutions now, which has caused some problems. If Younium had built it themselves, they would know the validation rules and logic behind on another level than a third party. Review collected by and hosted on G2.com.