Absorb LMS Reviews & Product Details

Very easy to use overall. Especially if building in-house material. Like the option of taking existing PowerPoints and making them into training, or being able to take a PDF and let the AI build. Review collected by and hosted on G2.com.

It’s not really a dislike; like anything else, every software or platform has a “box” where it works best. For me, the challenge is taking manufacturer or other certifications that were completed outside of Absorb and getting them into a user’s profile.

The workaround I’ve found is a bit clunky and time-consuming: I have to create an “on-line course” and label it for what it is, upload the PDF certification into that course, enroll the user, and then edit the enrollment so the certification shows up in the user profile. The other issue is creating our own company-logo certifications—this process also feels very clunky within Absorb. Review collected by and hosted on G2.com.

I love how user-friendly Absorb LMS is. I recently had two new team members join our team, and they have been able to jump in easily. The Absorb Academy is amazing and a great way for new team members to use the system. The ease of use means they didn't require much training to begin using Absorb. Our Client Success Manager, Jason, has been exceptional to work with! Moreover, Absorb presented as user-friendly and capable of supporting both internal employees and external agents. The initial setup of Absorb LMS was very easy, and the team that walked us through the process was very supportive and helpful. Review collected by and hosted on G2.com.

I wish we could see the calendar responses when we automatically enroll someone in an ILC session. That would be helpful for tracking and even for courses that had a limit on attendance. I would love an AI overlay on the Absorb Analyze to help build the dashboards. Also, if we had more control on who could get notified after courses/curriculum are completed. If we could set specific people. Review collected by and hosted on G2.com.

I like that learners can see their own certificates. It gives them a sense of accomplishment and accountability. I also like the reporting aspect and being able to produce a number of different reports as required from different departments within the company. Review collected by and hosted on G2.com.

As we are using it currently from an admin perspective at present, there are some nuances we have to consider, for example 're-enrolling' users on courses, not just enrolling them on a future session date. Also, it would be great if course uploads did not override as we needed to create several courses per year due to the company needing to retain older certs. For example a person completed a course in 2022, their cert expires in 2026, if they upload a new cert in 2026 to the same course, the second cert overrides the first cert and we lose the person's first cert. Review collected by and hosted on G2.com.

I use Absorb LMS to manage and track our company's online courses and in-person training. I really like the ability to customize the user interface, which gives our dashboard a personalized appearance. Support is excellent with timely responses, which was especially valuable during the onboarding transition, making it easier to navigate and learn. Our Absorb contact, Gesa Cole, does a great job maintaining an open line of communication with frequent meetings. It was very easy to set up Absorb LMS thanks to the support we received. Review collected by and hosted on G2.com.

There are some minor feature implementations that we would benefit greatly from, specifically with regard to course cancellation behavior, waitlisting, and being able to assign specific permissions to a manager role to prevent managers from approving enrollments. Most importantly, pricing and costs could be more competitive, especially with newer features like Localization. We have had to explore other options for Localization because the cost is just too high. Review collected by and hosted on G2.com.

The Onboarding Team, the user interface, and the ADP Connector have been the best parts of our experience with Absorb. This has been one of the smoothest implementations we’ve been a part of, from start to finish. The team was extremely responsive and consistently able to answer any questions we had along the way. The AI Creator tool has also been very helpful for creating training content, and the pre-made course library is a great added benefit. Overall, our experience has been amazing, and we would definitely recommend this product to other teams. Review collected by and hosted on G2.com.

So far, we haven’t come across anything we dislike about this product. Everything works quickly and exactly as it’s supposed to. Our connection with ADP is seamless, and employee information updates as soon as changes are made in WorkforceNow. Review collected by and hosted on G2.com.

The feature I like most is the dashboard. I also appreciate being able to create and add training courses for my team. I enjoy working with my representative on the system, as she has been very helpful. Review collected by and hosted on G2.com.

What I dislike most about Absorb is that, when I try to use the General Manager Experience dashboard, it doesn’t currently auto-populate team members (staff) under the GM. Instead, the information has to be entered manually each time a new team member is created. While the functionality is available, it still requires the GM to add each user individually, which can be time-consuming. That said, this can be done by using the GM role setting to add current location members as team members. Review collected by and hosted on G2.com.

I have found Absorb to be extremely intuitive for both end users and admin. This has helped greatly with our internal implementation of the platform. From an admin and set-up perspective i have been very impressed with the speed of implementation, Absorb worked to some incredibly tight deadline to allow us to transition from our old supplier with no lose of service for our employees. The level of support we had through this process from Luke was exceptional. Review collected by and hosted on G2.com.

This may be a setup issue, but when I add Absorb modules from the library, they become visible to users on their primary dashboard. This can look confusing, especially when they’re blended in with mandatory modules. Review collected by and hosted on G2.com.

I find Absorb LMS fairly intuitive, which, as a new user, has helped in designing professional education for clinical trials and healthcare providers. From designing content, to generating user reports, and reviewing question responses and user accuracy - the program has been easy to use. The ability to review the proportion of users who answered a question correctly has allowed me to refine educational materials and question content to best enable learning. The ability to upload preexisting PowerPoints is really helpful, and allows collaborators to develop a presentation that easily translates into content. This feature enables our team to work together effectively. Review collected by and hosted on G2.com.

The reporting feature can be a bit clunky. It is unclear how analyzing individual responses, comparing responses, and performing statistical analyses would work in the platform. Integrations with Excel or another statistical analysis platform/package would be really helpful. Being able to develop a dashboard to monitor not only user progress but responses to individual questions would be helpful. Review collected by and hosted on G2.com.

We have just finished our nine week on-boarding and so far Absord has been a really good fit for us. We work within the health and social care sector and what has stood out is how straightforward it is to evidence training against regulatory frameworks without it turning in to a major admin job which takes hours. Other LMS platforms we tried did not offer even close to this. Before Absorb they were many hours per week spent on manually chasing learners, manually enrolling, downloading certificates indiviually etc., Nowwe don't need to spent even a fraction of this time doing this - Absorb allows us to bulk download certificates, automate reminders and escaltions and the reporting dashboard allows us to oversee compliance really easily.

It's also far more customisable than anything else we looked at which matters when your workforce and your requirements do not fit a generic template.

The onboarding itself was really throgugh, Cliodhna took time to understand how we actually work rather than just walking us through a standard set-up process. Nine weeks sounds long but it was well structured and has enabled us to set up a platform around our own needs rather than something generic. Review collected by and hosted on G2.com.

The pricing is quite high which for smaller orginsations, is a big investment, but in our case the features, integrations and time saved on manual admin makes it worht it. The HTML editor feels more limited than we had expected. We explored adding a discussion board within one of our courses, but this required the purchase of an additional module. For administrators creating their own content or trying to build lightweight interactive elements, this can make customisation feel a little restrictive. That said, we do appreciate the balance between platform functionality and the promotion of additional product features. Review collected by and hosted on G2.com.

Technical consistency, readily available customer service, and documentation that’s as concise as it needs to be to achieve the intended results. Stephanie Akpieyi is my weekly support, and I honestly can’t live without her. She is my teacher, mentor and patient support in all things Absorb. Her leadership gives me immediate success. Review collected by and hosted on G2.com.

The catalog of courses is outdated by topics and particularly videos. Asking for help usually results in work or tasks being given back to me to handle on a plate that is already overflowing. I am not a tech person and Absorb/LMS is a fraction of my job. It needs to work but it can't be my only project and time is of the essence when it needs to get done. Review collected by and hosted on G2.com.