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Zoom Workplace Reviews & Product Details

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Free
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Zoom Workplace Integrations

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Zoom Workplace Media

Zoom Workplace Demo - Work happy with Zoom AI Companion
Make more time for the work that energizes you with AI Companion in Zoom's AI-first work platform. Zoom AI Companion works for you behind the scenes to help you get more done, do your best work, and strengthen relationships.
Zoom Workplace Demo - Surface, manage, and complete tasks across Zoom Workplace with AI Companion to get more done
Work smarter by having AI Companion take action and execute tasks on your behalf. With AI Companion managing your tasks, you’ll stay on top of requests throughout your workday, watch as items are crossed off your to-do list, and keep your teammates informed and on track. Included in paid Zoom Wor...
Zoom Workplace Demo - The new combined Meetings and Calendar tab in Zoom Workplace, where you can attach meeting materials like files and whiteboards.
After meetings, you don’t need to look around in different places for the recordings or files that might have been shared by attendees. You can access recordings, continue the conversation outside of the meeting thanks to continuous meeting chat, invite additional participants to view the recordi...
Zoom Workplace Demo - Smart name tags allow other meeting participants to see your name when you’re in a Zoom Room.
AI-powered capabilities like intelligent director help make meetings more inclusive by allowing remote attendees to see and engage with their in-person colleagues. Coming soon, smart name tags will make it easier to connect by allowing other meeting participants to see your name when you're in a ...
Zoom Workplace Demo - Ask AI Companion
Ask AI Companion will gather, synthesize, and share the data you need to be more prepared and effective throughout your workday.
Zoom Workplace Demo - Built-in AI chat features help increase productivity.
Those who use Team Chat have easy access to integrated AI capabilities through Zoom AI Companion, our smart AI assistant. If you have a mountain of chat messages to read, AI Companion can help you catch up — once activated, it can summarize a long chat thread into a succinct overview of the discu...
AI Companion for Zoom Team Chat
Collaborate smarter with Zoom Team Chat, your feature-rich, AI-first chat solution available with your paid Zoom license at no additional cost.
Play Zoom Workplace Video
AI Companion for Zoom Team Chat Collaborate smarter with Zoom Team Chat, your feature-rich, AI-first chat solution available with your paid Zoom license at no additional cost.
AI Avatars helping Scale Information
You can now scale the knowledge from meetings, trainings, webinars or anything else you like with the use of AI....and even create an AI generated video by simply uploading a script.
Play Zoom Workplace Video
AI Avatars helping Scale Information You can now scale the knowledge from meetings, trainings, webinars or anything else you like with the use of AI....and even create an AI generated video by simply uploading a script.
Welcome to Zoom Spaces
Move seamlessly from home to on-the-go to the office with Zoom Spaces, a full suite of flexible work solutions that drive collaboration and inclusivity and make the most of in-person time for the hybrid workforce.
Play Zoom Workplace Video
Welcome to Zoom Spaces Move seamlessly from home to on-the-go to the office with Zoom Spaces, a full suite of flexible work solutions that drive collaboration and inclusivity and make the most of in-person time for the hybrid workforce.
Zoom Phone inside Microsoft Teams
This demo shows advanced call handling, AI features like call summaries, and seamless mid-call transfer capabilities—all within the Zoom for Microsoft Teams app.
Play Zoom Workplace Video
Zoom Phone inside Microsoft Teams This demo shows advanced call handling, AI features like call summaries, and seamless mid-call transfer capabilities—all within the Zoom for Microsoft Teams app.
Zoom Virtual Agent Concierge
Discover how Zoom’s Virtual Agent acts as your business’s 24/7 concierge. It automates everyday tasks like booking appointments, checking availability, and routing calls—so every customer gets help, fast.
Play Zoom Workplace Video
Zoom Virtual Agent Concierge Discover how Zoom’s Virtual Agent acts as your business’s 24/7 concierge. It automates everyday tasks like booking appointments, checking availability, and routing calls—so every customer gets help, fast.
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Zoom Workplace Reviews (55,320)

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Reviews

Zoom Workplace Reviews (55,320)

View 74 Video Reviews
4.5
55,320 reviews

Pros & Cons

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Timothy S.
TS
Special Processing Unit
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Seamless Team Collaboration and Effortless Communication"
What do you like best about Zoom Workplace?

I really enjoy using Zoom workplace and I love how it integrates and easy communication method for my team to use! It helps us get way more work done because we don't physically need to be with one another to have a meeting. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I don't like that Zoom Workplace isn't as good on the mobile application compared to the desktop version. There are problems when it comes to connecting to calls, there are less features than the desktop version, and the quality just isn't as good. Review collected by and hosted on G2.com.

PK
IT Engineer
Enterprise (> 1000 emp.)
"Effortless Collaboration and Smart AI Features Make Workflows Smoother"
What do you like best about Zoom Workplace?

What I appreciate most about Zoom Workplace is the ease it brings to collaboration. The interface is straightforward, meetings proceed without issues, and all the tools I need—from chat to file sharing—are conveniently located in one place. I also value the AI features, such as meeting summaries and action items, which help save time and ensure everyone stays on the same page. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

At times, Zoom Workplace can seem a bit overwhelming because of the sheer number of features included, and it does take some time to figure out where everything is located. Additionally, getting used to managing meeting settings and notifications can be somewhat challenging in the beginning. Review collected by and hosted on G2.com.

subhash r.
SR
Network Engineer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Reliable, Easy-to-Use Platform with Excellent Audio and Video Quality"
What do you like best about Zoom Workplace?

Zoom Workplace is the best easiest easy to use and reliability product for perform to delivers best audio and video quality on basis of internet then you can crete a meeting for day to day and one to one or one to all. and you can share your screen and video recording and good communication about all join members.it is secure to use. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

There are more useful product but there are some drowbacks of this product is that is the product used all the sectors and used advanced features and admin setting but when new user are not easily used to this. when we used large meeting that used many conjume max memory and major is internet because internet is the key point of this without this we do not crete and join meetings. Review collected by and hosted on G2.com.

Nilesh P.
NP
senior 3d artist
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Reliable and Easy Meetings, but Lacks Standout Features"
What do you like best about Zoom Workplace?

Zoom proves to be a dependable choice for everyday meetings, offering stable video and audio quality even when the internet connection is just average. Joining calls is effortless, and screen sharing works quickly. Since most clients already use Zoom, compatibility issues are uncommon. Overall, it handles the essential tasks effectively without requiring much setup. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Beyond its meeting capabilities, the “Workplace” features seem underdeveloped. The chat, document, and collaboration tools do not match the speed or refinement of Slack or Teams. As more features are added, the user interface becomes increasingly cluttered, and the cost for teams escalates rapidly without offering a noticeable boost in productivity. Overall, it’s a solid option, but it doesn’t stand out as particularly inspiring. Review collected by and hosted on G2.com.

Prapul G.
PG
Student
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Streamlined Studying with Robust Collaboration Features"
What do you like best about Zoom Workplace?

I like how Zoom Workplace brings everything together in one place, integrating meetings, chats, files, and schedules into a single workflow, which saves time and reduces confusion. The AI Companion is another strong point, helping with summaries, notes, and follow-ups, making meetings and lectures more productive without extra effort. I also appreciate its ease of use and reliability, allowing me to jump into meetings, collaborate quickly, and stay focused without technical distractions. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

While Zoom Workplace is very useful, a few areas could be improved. Some features, especially the newer integrated tools, can feel overwhelming at first and take time to learn. The AI Companion, although helpful, may not always capture context perfectly and sometimes needs manual review. Collaboration tools like document editing are still more basic compared to dedicated platforms. Additionally, performance can occasionally depend on internet quality, which affects meetings. Improving customization, simplifying the interface for new users, and enhancing offline or low-bandwidth functionality would make Zoom Workplace even more effective. Review collected by and hosted on G2.com.

Tehreem G.
TG
ESL volunteer instructor
Small-Business (50 or fewer emp.)
"Effortless Collaboration and Reliable Performance Every Time"
What do you like best about Zoom Workplace?

What I like best about Zoom Workplace is how reliable and easy it is to use, even for long or back-to-back meetings. The audio and video quality stay consistent, and features like screen sharing, breakout rooms, chat, and recording are well integrated without feeling overwhelming. It works smoothly across devices and doesn’t require a steep learning curve, which makes collaboration fast and stress-free. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

One downside of Zoom Workplace is that some useful features are locked behind higher-tier plans, which can be limiting for individuals or small teams. The desktop app can also feel a bit heavy at times, especially on older systems, and long sessions may occasionally impact performance. Additionally, managing notifications across meetings, chat, and email can sometimes feel cluttered. Review collected by and hosted on G2.com.

Adam E.
AE
Software Engineer
Enterprise (> 1000 emp.)
"A modern feature-rich video conferencing platform"
What do you like best about Zoom Workplace?

I really like the integrations available with Zoom such as with Slack and Google Calendar as I use a lot of other applications in my workplace and the connections make it easy to use them all together. I also really like the ease of use of the different tools available in video calls such as screen sharing and recording. It provides all the tools as a video conferencing platform. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I think it should be easier to find chats from previous calls, I think this may be already available but I find it hard to access and I think it should be more notable. Review collected by and hosted on G2.com.

PA
Data Analyst
Financial Services
Enterprise (> 1000 emp.)
"Reliable Video Meetings, Even on Bad Networks"
What do you like best about Zoom Workplace?

I use Zoom Workplace mainly for virtual meetings and team discussions with colleagues across locations. I appreciate that it is reliable, easy to use, and delivers consistent video and audio quality, even with large meetings or participants joining from different networks. The video quality never decreases, even at lower network or internet speeds, so it doesn't require a high-speed internet connection. Once, while traveling by train with a bad network, I was still able to connect on Zoom Workplace without much difficulty or issues, and the meeting went smoothly. The initial setup was very easy, and the better UI, ability to manage meetings, and performance on lower internet speeds were key factors in switching from Webex. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Managing notifications and meetings overload could be better and some UI part as well. Review collected by and hosted on G2.com.

RM
Technical specialist
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"An Easy-to-Use Collaboration Tool That Delivers Results"
What do you like best about Zoom Workplace?

best about Zoom Workplace is its simplicity and reliability. It brings meetings, chat, calls, and collaboration tools into one easy-to-use platform, which improves productivity and communication. The stable performance, high audio/video quality, and seamless integration with calendars and other tools make collaboration efficient, whether working remotely or in the office. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

While Zoom Workplace is generally effective, occasional connectivity or performance issues can occur, especially on lower bandwidth networks. Some advanced features are available only in higher-tier plans, which can increase costs. Additionally, managing notifications across chat, meetings, and calls can sometimes feel overwhelming, and deeper customization options for workflows and integrations could be improved. Review collected by and hosted on G2.com.

Krish S.
KS
education helper
Small-Business (50 or fewer emp.)
"Experience with Zoom functionality"
What do you like best about Zoom Workplace?

I like how reliable and easy to use Zoom Workplace is. The video and audio quality are consistently good, and it’s simple to join or host meetings without much setup. Features like screen sharing, chat, and recording are intuitive and make collaboration smooth, especially when working with groups or attending classes remotely. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

One downside is that it can feel overwhelming at times with so many features and notifications, especially for quick meetings. It can also be a bit resource-heavy, which sometimes slows down my computer if I’m running other programs at the same time. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Zoom Workplace.

Basic

Free

Pro

$15.99
1 host Per Month

Business

$21.99
Per Month
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Zoom Workplace Features
Group Live Chat
Audio Conferencing
Video Conferencing
Live Preview
Switch Presenter
Password Protection
Recording
In-Browser Application
Screen Sharing
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Zoom Workplace