--- title: Zoom Workplace Reviews meta_title: 'Zoom Workplace Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 56377 reviews by the users' company size, role or industry to find out how Zoom Workplace works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 56377 scale: '5' date_modified: '2026-09-30' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Zoom Workplace Reviews **Vendor:** Zoom **Category:** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing) **Average Rating:** 4.5/5.0 **Total Reviews:** 56,377 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Zoom Workplace Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and scheduling—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context. From spontaneous chats to scheduled meetings and calls, everything stays connected, searchable, and secure—powered by one intuitive platform built for how modern teams work. Zoom Productivity: Workflows Connected, Work Effortless Transform how work gets done with AI-first collaboration that keeps people, content, and actions in one place. From brainstorming on whiteboards to co-creating in docs, sharing clips, and automating follow-ups, Zoom connects every step of your workflow. With Zoom Hub and integrated video management, knowledge stays organized, accessible, and actionable—so teams can move from idea to outcome without friction. Zoom Spaces: Smarter, Connected Workplaces for Every Team Bring your physical and hybrid environments to life with intelligent, connected spaces. Zoom Spaces unifies meeting rooms, desk reservations, digital signage, and visitor management into one seamless experience—making it simple to collaborate, navigate, and manage the workplace. Whether employees are remote, hybrid, or on-site, Zoom creates a consistent, secure, and flexible environment that keeps teams connected wherever work happens. Zoom Employee Engagement: Connect, Inspire, and Empower Every Employee Foster belonging and alignment with Workvivo by Zoom—a modern employee experience platform that unites communication, culture, and community in one place. From company-wide updates to recognition, feedback, and social engagement, Workvivo gives every employee a voice and a sense of connection. Built right into Zoom Workplace, it helps organizations strengthen culture, boost engagement, and keep teams informed and inspired—no matter where they work. ## Zoom Workplace Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users love the **ease of use** of Zoom Workplace, enjoying seamless access to features with just a click. (4631 reviews) - Users enjoy the **easy-to-use video conferencing** features of Zoom, facilitating smooth communication and collaboration in hybrid work settings. (2760 reviews) - Users appreciate the **excellent video quality** of Zoom Workplace, enhancing communication and making meetings more effective. (2113 reviews) - Users value the **reliability** of Zoom Workplace, ensuring seamless connectivity and stability even during adverse conditions. (2004 reviews) - Users appreciate the **ease of collaboration** in Zoom Workplace, especially with breakout rooms and seamless screen sharing. (1638 reviews) - Users find the **ease of use for meetings** in Zoom Workplace invaluable for seamless collaboration and productivity. (1517 reviews) - Users praise the **seamless team collaboration** capabilities of Zoom Workplace, enhancing communication and connection for hybrid teams. (1412 reviews) - Users find that **Zoom enhances communication** efficiently with vendors and colleagues, especially during challenging times like Covid. (1380 reviews) - Communication (1307 reviews) - Intuitive (1305 reviews) **What users dislike:** - Users note the **limited features** of Zoom Workplace, expressing a need for improved built-in collaboration tools. (1265 reviews) - Users experience **Zoom issues** like fatigue, connectivity problems, and confusing configurations that hinder their overall meeting effectiveness. (1210 reviews) - Users experience **Zoom fatigue** , notification overload, and connectivity issues, making long meetings feel overwhelming and impersonal. (1179 reviews) - Users often face **connection issues** with Zoom Workplace, leading to a frustrating and less seamless experience. (876 reviews) - Users face **video quality issues** and discomfort with camera usage, impacting the overall experience of Zoom meetings. (804 reviews) - Users find **missing features** in Zoom Workplace, like improved sharing links and chat access post-calls, frustrating. (801 reviews) - Users face occasional **audio issues** that disrupt meetings, especially with multiple participants and overlapping media. (747 reviews) - Users report frequent **audio problems** during meetings, affecting clarity and collaboration, especially with many participants involved. (708 reviews) - Expensive (701 reviews) - Connectivity Issues (697 reviews) ## Zoom Workplace Reviews ### 1. Simply, Reliable & Dependable - A unified workspace for seamless collaboration!! **Rating:** 5.0/5.0 stars **Reviewed by:** kirti k. | IT Consultant - Program Management, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 03, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zoom Workplace?** Zoom Workplace is one of the best known tool, appreciated for its simplicity and dependable performance, which enable smooth communication and collaboration. By unifying meetings, chat, phone or PC, and collaboration tools into a single, intuitive workspace, it helps teams stay connected and productive with ease. The platform’s stability, user‑friendly design, and high‑quality audio and video ensure a frictionless experience for all the meetings. Its ability to support effective collaboration from anywhere across the globe makes Zoom Workplace an essential solution for today’s flexible & dynamic work environments. **What do you dislike about Zoom Workplace?** Sometimes its difficult to capture meeting minutes from the recording and transcript. It would be great if it allows exporting meeting minutes in various formats like PowerPoint slides or pdfs with pictorial representations as well. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace solves several key challenges related to modern, distributed work, and that creates real, everyday benefits for all its users. Zoom Workplace benefits us by streamlining communication, improving collaboration, and enabling us to stay connected and productive in a flexible setting. ### 2. Efficient Meetings with AI Enhancements, Needs Performance Boost **Rating:** 3.5/5.0 stars **Reviewed by:** Tapas c. | WordPress Expert, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 30, 2019 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zoom Workplace?** I find Zoom Workplace easy to start a meeting and appreciate its secure setup. I really like the features like AI Companion, AI Summarization, and automated follow-ups, which make it easy to understand and help keep my team on the same page. The auto-transcribe and AI summary features save me time. It's very easy to set up, taking only about 10 minutes. **What do you dislike about Zoom Workplace?** The desktop app seems heavy, needs to make it light weight, sometime it's take long to connect and join a meeting. **Recommendations to others considering Zoom Workplace:** One of the best Video Conference tool, if you often have meetings, daily scrum with your remote team. **What problems is Zoom Workplace solving and how is that benefiting you?** I use Zoom Workplace because it's easy to start meetings, offers secure connections, and provides auto transcriptions and AI summarizations. It saves time, simplifies understanding, and helps keep my team on the same page with automated follow-ups. ### 3. All-in-One, Reliable Collaboration Hub for Meetings, Chat, and File Sharing **Rating:** 4.5/5.0 stars **Reviewed by:** Hesham E. | Data Analyst, Computer Software, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 05, 2026 **What do you like best about Zoom Workplace?** What I like most about Zoom Workplace is how it brings everything together in one place. It makes communication very smooth through video meetings, chat, and file sharing, which helps save time and stay organized. I also find it very reliable and easy to use, even for long sessions or team collaboration. Features like screen sharing, recording, and breakout rooms make it especially helpful for training, coaching, and group work. **What do you dislike about Zoom Workplace?** overwhelming with too many features, especially for new users. It takes a bit of time to get used to everything. Also, occasional connection or audio issues can interrupt meetings, which can be frustrating, especially during important discussions. Another downside is that long meetings can feel tiring, especially when you have several sessions back-to-back. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace helps solve the problem of communication gaps, especially when teams are working remotely or in different locations. Instead of relying on long emails or delayed responses, it allows instant meetings, quick discussions, and real-time collaboration. For me, this makes a big difference in staying connected with my team or students. It saves time, makes explanations clearer through screen sharing, and helps avoid misunderstandings. ### 4. Empowers Meetings with Host/Co-host Features, Needs Higher Participant Limit **Rating:** 4.5/5.0 stars **Reviewed by:** Raquib . | Student, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** June 19, 2026 **What do you like best about Zoom Workplace?** I like that Zoom Workplace provides a secure and high-quality video call experience. The host and co-host features are really helpful because they allow me and my team members to manage meetings effectively together by sharing authority. It's also great that I can control who can open their mic, which is particularly useful in large seminars where managing the public can be challenging. Compared to Gmeet, I found Zoom Workplace to have a much cleaner and better UI, offering a professional setting for meetings. Additionally, the initial setup was very easy, making it convenient to get started. **What do you dislike about Zoom Workplace?** I think the limit on max capacity is a bit lower. Like the max number of participants in the free tier is only 100 where one might need more. Apart from this, Zoom uses up a certain amount of bandwidth, so it needs good ping to operate. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace provides secure, high-quality video calls and simplifies hosting large meetings with host/co-host features, enhancing control in seminars. ### 5. Reliable Collaboration with Minor Connectivity Hurdles **Rating:** 4.0/5.0 stars **Reviewed by:** Olawumi O. | Digital community manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 19, 2026 **What do you like best about Zoom Workplace?** I like Zoom Workplace for its ease of use and reliability. Setting up and joining meetings is very simple, even for people who are not tech-savvy. The video and audio quality are consistently good, and features like screen sharing, meeting recording, virtual backgrounds, and in-meeting chat make collaborations much more effective. I appreciate how well it supports one-on-one conversations and large meetings, helping everyone in my team stay connected and productive. It helps me host video conferences, share screens during presentations, schedule meetings, and stay connected with team members regardless of location. It solves the challenge of communicating and collaborating with people in different locations, making it easy to hold meetings without the need to travel, saving both time and cost. **What do you dislike about Zoom Workplace?** While Zoom Workplace is a strong collaborative platform, occasionally meetings can experience connectivity or audio issues when internet connections are unstable. Some advanced features such as breakout rooms, webinar controls, meeting analytics, and admin settings can take time for new users to learn and utilize. Additionally, the free plan meeting limitations can be restrictive for longer sessions. A few challenges also came up during initial setup like signing into multiple devices, adjusting meeting permissions, and configuring settings for the first time. Some users needed guidance on integrating Zoom with Calendar and other tools. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace helps me conduct virtual meetings and collaborate efficiently across locations, saving time and travel costs. It's reliable and easy to use with features like screen sharing and virtual presentations, making remote work more productive. ### 6. Reliable and easy tool for college and workplace and team meeting 9/10 **Rating:** 5.0/5.0 stars **Reviewed by:** Nithya N. | Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 03, 2026 **What do you like best about Zoom Workplace?** I like screen sharing, stable video quality, easy one-click joining, breakout rooms for group discussion, whiteboard, virtual background, and recording feature. It works well even on low internet and saves time and travel cost for college. **What do you dislike about Zoom Workplace?** Sometimes audio lags when many participants join, free plan 40 minute limit is short for long lectures, and app uses more battery on mobile. Needs better noise cancellation. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom solves distance learning problem for us. Our college classes, doubt sessions, and group project discussions happen online without travelling. It saves transport money and time. Recording helps to revise before exams. Breakout rooms help us split into groups for presentations. Overall it makes studying flexible from hostel. ### 7. Zoom Workplace: Intuitive, All-in-One Collaboration That Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole M. | Insurance Agent, Insurance, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 02, 2026 **What do you like best about Zoom Workplace?** Meeting, scheduling one, or hopping into chat is very intuitive, even if you’re not super tech-savvy. It just works without a lot of setup or confusion. Another strong point is how it combines multiple tools in one platform. Instead of switching between apps, you get video meetings, team chat, phone calls, whiteboards, and file sharing all together. That saves time and keeps things organized. People also like the reliability. Compared to a lot of other platforms, Zoom tends to have stable video/audio quality, even with larger groups or weaker internet connections. On top of that, features like screen sharing, breakout rooms, and recording make it great for both work and personal use—whether you're running meetings, training sessions, or collaborating on projects. **What do you dislike about Zoom Workplace?** One downside of Zoom Workplace is that it can feel cluttered with so many features packed into one interface. It also sometimes requires frequent updates, which can be inconvenient if you’re trying to join a meeting quickly. Additionally, the chat and file organization tools aren’t always as intuitive or robust compared to other dedicated platforms. **What problems is Zoom Workplace solving and how is that benefiting you?** One downside of Zoom Workplace is that it can feel cluttered with so many features packed into one interface. It also sometimes requires frequent updates, which can be inconvenient if you’re trying to join a meeting quickly. Additionally, the chat and file organization tools aren’t always as intuitive or robust compared to other dedicated platforms. ### 8. Reliable Video Calls with a Surprisingly Helpful AI Assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Aayushman J. | Undergraduate Research Assistant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** April 26, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zoom Workplace?** Honestly, it’s the reliability. I’ve used Teams and Google Meet, but Zoom seems to hold onto a connection even when my Wi-Fi is acting up. I also really like the new "AI Companion" summary feature. It saves me from having to scribble notes like a madman during a call; I can just focus on the conversation and read the recap afterward to see what my action items are. The interface remains clean even as they add more "Workplace" features like the whiteboard and team chat. **What do you dislike about Zoom Workplace?** The "everything app" approach is getting a bit cluttered. Sometimes I just want to join a quick call, but the app tries to push me toward the Team Chat or the Mail integration, which I don’t really use. Also, the updates are constant—it feels like every other time I open the app, I have to wait 2 minutes for a mandatory update before I can jump into my meeting, which can be stressful if I'm already running late. **What problems is Zoom Workplace solving and how is that benefiting you?** It’s solved the “fragmented workflow” problem for me. Instead of bouncing between recording software, a notepad, and a video app, I can do everything in one window. The biggest benefit is the time savings. Having a searchable transcript of a 60-minute technical meeting is huge—I can pull up a specific mention of a deadline or a project spec in seconds, rather than scrubbing through an entire video file. ### 9. Zoom Workplace Keeps Meetings, Chat, Calls, and Docs Simple in One Place **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 11, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **Describe the project or task Zoom Workplace helped with:** Zoom Workplace offers a comprehensive suite of tools designed to enhance communication and collaboration. By integrating meetings, chat, calls, and document management into a single platform, it simplifies workflows and reduces the need for multiple applications. This unified approach not only boosts productivity but also ensures a seamless user experience across various devices and environments. **What do you like best about Zoom Workplace?** What I like most about Zoom Workplace is how simple it makes everything feel. Meetings, chat, calls, and docs are all in one place, which really reduces the chaos of constantly switching between apps. The interface feels clean and reliable, and it’s easy to navigate even for people who aren’t very tech-savvy. **What do you dislike about Zoom Workplace?** One downside of Zoom Workplace is that it can feel overwhelming at times, since there are so many features packed into a single app. It also tends to use a fair amount of system resources, so meetings may lag or feel less smooth on slower devices or with weaker internet connections. **Recommendations to others considering Zoom Workplace:** To enhance the user experience, it would be beneficial to streamline some features and optimize resource usage. Providing more customization options could also help users tailor the app to their specific needs, making it more efficient and less overwhelming. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace solves the problem of scattered communication by bringing meetings, chat, calls, docs, and collaboration tools into one platform. This makes it easier for me to stay organized, communicate faster, and work smoothly with remote or hybrid teams without constantly switching between apps. Overall, it’s helped improve productivity and made collaboration feel more streamlined. ### 10. Simple and Easy Tool for Online meetings and classes **Rating:** 3.5/5.0 stars **Reviewed by:** Pravesh K. | Laboratory Technician, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** April 15, 2026 **What do you like best about Zoom Workplace?** What I like best about Zoom Workplace is that it is very easy to use. I can quickly join meetings without any problem. The video and audio quality are good, so communication is clear. I also like features like screen sharing, chat, and recording, which help in work and learning. It saves time and makes online meetings simple and smooth. **What do you dislike about Zoom Workplace?** One thing I dislike about Zoom Workplace is that sometimes the internet connection affects the meeting quality. The video or audio can lag or stop. Also, the free version has a time limit for group meetings, which can be inconvenient. Sometimes it also uses a lot of battery and data. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace solves communication and teamwork problems by bringing meetings, chat, and work tools in one place. Benefit to me: It saves time, makes work easy, and helps me stay connected from anywhere. ### 11. All-in-One Communication Hub with Crisp, Reliable Video Quality **Rating:** 4.5/5.0 stars **Reviewed by:** Raisa F. | Payout Support , Financial Services, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 30, 2026 **What do you like best about Zoom Workplace?** Zoom Workplace brings all our communication tools—video meetings, Team Chat, AI Companion, and Whiteboards—into a single, reliable hub. The video quality remains crisp even on lower bandwidth, making remote collaboration smooth and effortless **What do you dislike about Zoom Workplace?** Frequent app updates can sometimes reset preferred audio/video settings or interrupt meetings. Additionally, managing notification preferences across Team Chat and meetings requires extra tweaking to avoid alert fatigue during busy workdays **What problems is Zoom Workplace solving and how is that benefiting you?** Managing separate tools for video calls, team chat, whiteboarding, and scheduling created unnecessary friction. It fragmented communication and caused context to get lost across our hybrid teams. ### 12. Easy, Reliable Virtual Meetings with Seamless Screen Sharing **Rating:** 4.5/5.0 stars **Reviewed by:** Andreia S. | Member, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 31, 2026 **What do you like best about Zoom Workplace?** What I like best about Zoom Workplace is its ease of use and reliability for virtual meetings and collaboration. The video and audio quality is consistent, screen sharing is seamless, and scheduling meetings is straightforward. It also integrates well with other tools, which makes teamwork more efficient and communication much smoother. **What do you dislike about Zoom Workplace?** One thing I dislike about Zoom Workplace is that occasional connectivity or audio issues can occur, especially with large meetings or weaker internet connections. Additionally, some advanced features can be a bit confusing for new users, and managing multiple meetings at once can sometimes be cumbersome. Improving stability and simplifying certain settings would enhance the overall experience. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace solves the challenge of remote communication and collaboration by providing a reliable platform for video meetings, webinars, and team collaboration. It benefits me by making it easy to connect with colleagues, clients, and partners regardless of location, reducing travel time, improving productivity, and enabling more efficient decision-making through real-time interaction. ### 13. Zoom - A 10 If They Improve the Waiting Room **Rating:** 3.5/5.0 stars **Reviewed by:** Daniel M. | Of Counsel, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 21, 2026 **What do you like best about Zoom Workplace?** Zoom handles large meetings well. I don’t have much experience running large meetings on other platforms, so I can’t really compare, but the UI/UX is familiar enough that most people can figure it out without much trouble. In my experience, the connections also seem solid and reliable. **What do you dislike about Zoom Workplace?** Meeting hosts and cohosts absolutely should be able to see the video feed of people in the waiting room and be able to question them regarding their attendance. Not doing so opens public meetings to "Zoom bombing". Fix the waiting room, and Zoom bombers will have to up their game. **What problems is Zoom Workplace solving and how is that benefiting you?** I like having a personal meeting room that stays the same whenever I need it. It makes scheduling and running my weekly meetings much easier and more consistent. ### 14. Easy, Reliable Meetings with Clear Audio/Video and Seamless Screen Sharing **Rating:** 4.0/5.0 stars **Reviewed by:** William Munda L. | Data Entry Specialist, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Thank You page:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 29, 2026 **What do you like best about Zoom Workplace?** I love how easy it is to launch a quick meeting and share my screen. The video and audio quality are consistently clear, and the chat feature makes it seamless to collaborate with remote teammates during calls. **What do you dislike about Zoom Workplace?** The application requires frequent updates, which can sometimes cause a minor delay right before a meeting starts. The interface has also become a bit cluttered with too many new features. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace helps solve the challenge of keeping a dispersed, remote team connected by offering a reliable platform for virtual meetings. It reduces communication gaps with smooth screen sharing, so we can review documents together and collaborate on projects in real time. As a result, we save a significant amount of time and keep operations running smoothly, without needing to travel. ### 15. Easy Setup, Top-Notch Call Quality, and Great Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 24, 2026 **What do you like best about Zoom Workplace?** It is easy to set up, before getting the package from the workplace, I personally purchased and used for different work meetings, instant calls etc. The app support is great. Also, I can purchase the cloud storage as add-ons which is great. The call quality was top notch. The UI loke cleaned to me. **What do you dislike about Zoom Workplace?** The pricing is very high. Sometimes, when I do not need to use, I still had to pay, so there can be some pay as you go system. **What problems is Zoom Workplace solving and how is that benefiting you?** It is helping me to set my meeting even when I am out of work location. Also, all work meetings can be saved so that I can take a look back at the important information in a previous meeting. I used to work with Workplace and Calender too. The AI features are truly good and I was able to integrate with Onedrive too. ### 16. Simple and reliable for everyday meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Vilok M. | Senior Executive, Automotive, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 22, 2026 **What do you like best about Zoom Workplace?** it is easy to use for meetings and team communication. The video and audio quality are generally good, and joining a meeting is quick without much setup. I also find the screen sharing and chat features useful during regular work. **What do you dislike about Zoom Workplace?** Sometimes the app can use a lot of system resources, especially when I have a meeting running along with other applications. There can also be occasional audio or connection issues, depending on the network. Some settings and options can take a little time to find. **What problems is Zoom Workplace solving and how is that benefiting you?** It makes remote meetings and team communication easier. I can quickly join meetings, share my screen, and discuss things with the team without needing to be in the same place ### 17. Zoom is making easy lift to resolve the any issues **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek V. | COE, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** April 19, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zoom Workplace?** Its very helpful for video conferencing and now its very secure Ai transcript enabled **What do you dislike about Zoom Workplace?** Nothing to dislike about this application **What problems is Zoom Workplace solving and how is that benefiting you?** Now I am using zoom application to connect with customer and its very helpful to resolve the customer issue via screen sharing and also now a days its enabled with generative ai after call I can get very clear call summary. ### 18. Fast and Reliable Once Meetings Are Set Up **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 07, 2026 **What do you like best about Zoom Workplace?** I'm a secretary asked to make a meeting zoom occasionally, navigating the product has been frustrating from time to time as set up does not seem to be as easy as Teams. When it is smooth, it works fine and fast. I was not familiar with any support features as a colleague walked me thru it first. Not sure of pricing as I work in a hospital and do not purchase. Have not tried any AI features yet. **What do you dislike about Zoom Workplace?** It takes too long to set up a meeting and sometimes the date and time to put in is cumbersome and getting my people's emails to come over from outlook, I could not figure out so one at a time had to be put in. Teams is so much easier. **What problems is Zoom Workplace solving and how is that benefiting you?** Not using these so can not reply on them ### 19. Easy,Simple and Reliable All in one tool **Rating:** 4.5/5.0 stars **Reviewed by:** Diana Kristine G. | Lead generation specialist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 26, 2026 **What do you like best about Zoom Workplace?** What I like most about Zoom Workplace is how easy it is to use and how it keeps everything—meetings, chat, and collaboration—all in one place. It makes it simple to stay connected and get work done, and it feels reliable day to day. **What do you dislike about Zoom Workplace?** What I dislike about Zoom Workplace is that it can sometimes feel overwhelming because there are so many features, which makes the interface a bit confusing at first. On top of that, meetings can occasionally lag or run into connection issues, and that can be especially frustrating during important calls. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace addresses the problem of having too many separate tools for communication and collaboration by bringing meetings, chat, calls, and documents together in one platform. For me, that means I don’t have to keep switching between different apps just to communicate or get work done. It helps me stay organized, save time, and focus more on my tasks instead of managing multiple tools. It also makes teamwork smoother, since everything—meetings, messages, and files—is available in one place. ### 20. Powerful, Reliable Conferencing with Great Quality and an Improved UI **Rating:** 4.5/5.0 stars **Reviewed by:** Muhammad O. | Salesforce Business Analyst, Information Technology and Services, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** March 26, 2026 **What do you like best about Zoom Workplace?** Zoom Workplace is a very useful and powerful tool for audio and video conferencing, especially for meetings. The audio and video quality is usually very good and clear. Another thing I’ve noticed is that the user interface has improved compared to earlier versions, and it feels reliable for industry use. The feature I like most is that Zoom includes so many features and tools integrated within the app itself, which helps reduce users’ screen time and improves the team’s productivity. **What do you dislike about Zoom Workplace?** Zoom Workplace consumes a lot of internet data. Sometimes it feels very slow and laggy, especially on low network connections. The free version also has many limitations, and the paid plans or subscriptions are very expensive. Most advanced features are only available with the paid plans. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace helps solve communication and collaboration issues, especially in a remote work environment. Before using Zoom, coordinating meetings and scheduling client calls, as well as sharing files and data, was very difficult and often felt laggy and slow. Now, using Zoom Workplace has made our tasks and schedules simpler and easier to manage. It improves my productivity, helps the whole team coordinate more smoothly, saves time, and makes communication more efficient overall. ### 21. Streamlines Team Collaboration with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Komal P. | HR, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 15, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zoom Workplace?** I like Zoom Workplace's ease of use and reliability. The intuitive interface makes scheduling and joining meetings hassle-free. I appreciate features like screen sharing, recording, and breakout rooms, which make meetings more interactive and productive. The audio and video quality are generally stable, even with moderate internet connectivity, which is very important for smooth communication. From an HR perspective, it’s especially helpful for conducting interviews and coordinating with multiple stakeholders efficiently. Overall, it provides a seamless and professional virtual meeting experience. I also find the integration with tools like Google Calendar and Microsoft Outlook helpful for scheduling and managing meetings efficiently. **What do you dislike about Zoom Workplace?** While Zoom Workplace is overall very reliable, there are a few areas that could be improved. At times, minor connectivity issues or lags can occur during longer meetings, especially with unstable internet, which can affect the flow of discussion. The time limitation in the free version can also be restrictive for longer meetings or interviews. Additionally, managing large meetings can sometimes feel slightly complex for new users, especially when handling multiple participants, breakout rooms, or settings. Improving stability in low-bandwidth conditions and simplifying some advanced features would make the overall experience even better. **What problems is Zoom Workplace solving and how is that benefiting you?** I use Zoom Workplace to eliminate communication gaps, enabling remote and hybrid meetings, interviews, and collaborations. It saves time by allowing virtual interactions and solves coordination challenges with features like screen sharing and chat, ensuring efficient and structured processes in HR tasks. ### 22. Effortless Meetings with Customizable Privacy **Rating:** 4.5/5.0 stars **Reviewed by:** Latoya E. | Enterprise (> 1000 emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 16, 2026 **What do you like best about Zoom Workplace?** I really like being able to do Zoom calls without having to be on camera, which is useful when I'm not feeling well or just don't want to be seen. It's great for large group meetings too, because we often have a lot of people on call. The initial setup was very easy, and overall, I find it convenient to use Zoom Workplace with my school app. **What do you dislike about Zoom Workplace?** N/A **What problems is Zoom Workplace solving and how is that benefiting you?** I use Zoom Workplace to connect via meeting calls, allowing faceless participation if needed. It supports large group meetings, which is great for accommodating many attendees without making me the center of attention. ### 23. Simple, Reliable Communication with Easy Collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** yasmine t. | Incident Resolution Management, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 19, 2026 **What do you like best about Zoom Workplace?** What i like most about it is how simple and reliable it makes the communication, whether a quick call with the team or conversation with a client. It is easy to use and make people stay connected no matter where they are.i also like how it supports collaboration through features like sharing screen and chats so the meeting feels more engaging **What do you dislike about Zoom Workplace?** The main thing I dislike is that the desktop app can sometimes feel a bit resource-heavy, especially when running multiple applications at the same time. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom helps solve the challenge of remote communication. Instead of relying on long email chains, I can have quick face-to-face conversations, share my screen, and resolve issues much faster. It helps me collaborate with my team, stay organized, and work more efficiently from anywhere. ### 24. Reliable meetings with clients across time zones **Rating:** 5.0/5.0 stars **Reviewed by:** Tanya L. | Founder & CEO, Design Forward, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 20, 2026 **What do you like best about Zoom Workplace?** It just works — clients can join from a link with no account and no setup friction, which matters when you're meeting non-technical stakeholders. Screen sharing and recording are reliable, and call quality has been consistently good even on weaker connections abroad. **What do you dislike about Zoom Workplace?** The free tier's 40-minute group limit forces you onto a paid plan fast. Back-to-back days of video calls are draining, but that's the format, not the tool. It can be a bit heavy on older laptops. **What problems is Zoom Workplace solving and how is that benefiting you?** Face-to-face client communication without travel — I can present designs, share my screen, and record walkthroughs for anyone who couldn't attend. ### 25. Zoom is the best video platform for meetings and more! **Rating:** 5.0/5.0 stars **Reviewed by:** Emily H. | The Communicator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 26, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zoom Workplace?** Zoom is the best, easy-to-use and dynamic video conferencing platform. I have used it for years for meetings, and have hosted webinars as well. When I have to video conference on almost any platform, I complain. I love all the features and thought put into this platform. **What do you dislike about Zoom Workplace?** I don't think there is anything I dislike about Zoom, other than when I go to get on a meeting and suddenly it has to update. It does sometimes make me late to the meeting by a few minutes. **What problems is Zoom Workplace solving and how is that benefiting you?** We have a remote team so we are able to hold our one-on-one and team meetings, as well as project meetings via Zoom. Not to mention we do consulting and have been able to complete trainings, workshops, and other sessions via Zoom. ### 26. Consistently Reliable Video and Audio Quality, Even on Unstable Connections **Rating:** 4.5/5.0 stars **Reviewed by:** Felipe C. | Lead Analyst, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 14, 2026 **What do you like best about Zoom Workplace?** The video and audio quality is consistently reliable, even on unstable connections. Calls stay smooth, with minimal lag and very few dropped frames. **What do you dislike about Zoom Workplace?** The free plan's 40 minute meeting limit feels restrictive for longer colalborative sessions. The desktop app can be resource heavy, slowing down older machines during extended calls. **What problems is Zoom Workplace solving and how is that benefiting you?** Before we started using Zoom Workplace, our team struggled with unreliable video calls and the constant need to switch between separate tools for messaging, meetings, and scheduling. That back-and-forth regularly cost us hours of productivity each week. Now we can run seamless back-to-back meetings, chat, and coordinate calendars all in one place. As a result, we spend roughly 30% less time on meeting logistics, and our remote collaboration experience feels noticeably smoother overall. ### 27. Effortless Meetings, Cost-Effective Video Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Steve O. | Project and Programs Lead, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 01, 2026 **What do you like best about Zoom Workplace?** I really love the fact that Zoom Workplace reminds you of a meeting, sends you updates, and anytime you open the interface, you get to see each day and the kind of meetings scheduled. This helps me to plan my day and week efficiently by seeing what meetings I have coming up and who has accepted or declined the invitations. I also appreciate being able to follow up with meeting participants to confirm their attendance so I don't find myself being the only one in a meeting. **What do you dislike about Zoom Workplace?** I think one thing that can be improved is the participant limit. Even with the premium version, there's a cap on the number of participants. It would be great if this could be extended. Another issue I faced was with locating the cloud recordings. When I first tried to switch my recording from my device to the cloud, it was really tough. It became quite a challenge because I couldn't easily find that option. It would be helpful if the feature to record to the cloud or to the device was more visible and simple when you open the interface. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace saves costs on video recording and cloud storage. It allows us to save and access recordings easily, share them widely, and conduct webinars without logistical hassles, offering a systematic way to store videos. ### 28. Powerful, Easy-to-Use Suite with Seamless Integration and Great Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Ali K. | Operations Manager, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 13, 2026 **What do you like best about Zoom Workplace?** It offers our team an easy to access suite with lots of powerful features, allowing us all to meet and chat at a moments notice. Excellent performance, integration into our current workflow, pricing is in-line with competitors and they've begun adding lots of powerful AI features. Support can be a bit spotty but other than having to wait for a chat representative, we're extremely pleased. UI is also a breeze to use because of our familiarity with other parts of the suite. **What do you dislike about Zoom Workplace?** We think performance can be a bit of an issue at times because of the data usage, however it's still secure and offers great quality so we will continue using the product. **What problems is Zoom Workplace solving and how is that benefiting you?** It's helping our team stay connected from all parts of the globe, quickly and easily. ### 29. My Go-To Tool for Productive Team work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic:** Organic review. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 18, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zoom Workplace?** I like how Zoom makes it super easy to connect with my team. Starting a meeting is quick, the calls are clear, and I can chat or share files in the same place. Everything we need to work together is right there, and it just works without any fuss. **What do you dislike about Zoom Workplace?** It would be great if Zoom saved the meeting ID automatically. I use it every day, and having the details stored would make it quicker and easier to join meetings without having to look them up each time. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace helps solve the problem of coordinating remote teams by making communication and collaboration easier. With video meetings, chat, and file sharing all in one place, it keeps everyone connected and on the same page, which has really improved our team's productivity and efficiency. ### 30. Reliable Platform with Excellent Video Quality, but Expensive Add-Ons **Rating:** 4.5/5.0 stars **Reviewed by:** Yetender S. | Quality Analyst, Accounting, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 24, 2026 **What do you like best about Zoom Workplace?** I like many things about Zoom Workplace. Its overall connection reliability and good video quality, even on weaker connections, help our meetings go smoothly. Specific features like screen sharing are very helpful for team collaboration, as everyone can share their opinions based on what's being presented. The initial setup process is extremely easy, and the user-friendly interface makes it very accessible for new users. **What do you dislike about Zoom Workplace?** I find the pricing of licensing costs expensive for big and large teams. Occasionally, I notice high system memory usage during large calls, which slows down performance. **What problems is Zoom Workplace solving and how is that benefiting you?** I find that Zoom Workplace eliminates communication problems over hybrid and internal teams with high-definition video quality, ensuring meetings run smoothly. The reliable connection and helpful screen sharing speed up team collaboration. ### 31. All-in-One Collaboration Made Simple with Zoom Workplace **Rating:** 5.0/5.0 stars **Reviewed by:** Amr E. | network security engineer, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** March 18, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zoom Workplace?** What I like best about Zoom Workplace is how easy it makes working with others, even when we’re not in the same place. I love that I can chat, share files, and have video meetings all in one place. It just makes teamwork feel simple and natural. **What do you dislike about Zoom Workplace?** What I dislike about Zoom Workplace is that it can sometimes be overwhelming with notifications and meeting invites. Also, long video calls can feel tiring, and occasionally the connection or audio lags, which can interrupt the flow of work. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace solves the problem of staying connected and collaborating when people aren’t in the same office. It makes meetings, chats, and file sharing all easy to do in one place. For me, this means I can work with my team smoothly, get quick answers, and keep projects moving without needing to be physically together, which saves time and keeps things organized. ### 32. Efficient Meetings with Reliable Video Quality **Rating:** 4.5/5.0 stars **Reviewed by:** Ashutosh T. | I’m currently the CEO., Financial Services, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 24, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zoom Workplace?** I like Zoom Workplace for its easy-to-use interface, which streamlines the process of starting or joining meetings quickly without confusion. The reliable video quality is excellent for smooth communications, making it especially useful for professional discussions and client meetings. I also appreciate the seamless screen share feature, which contributes to making meetings simple and efficient. Additionally, setting up Zoom Workplace was a breeze, taking only a few minutes to sign in and start hosting or joining meetings. **What do you dislike about Zoom Workplace?** At times, connectivity issues can affect call quality, especially with unstable internet. Connectivity issues can sometimes disrupt meetings, especially on weaker networks, so better optimization for low-bandwidth conditions would help. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace solved remote communications issues by enabling quick meetings, clear discussions, and easy screen sharing. The easy-to-use interface and reliable video quality ensure smooth, uninterrupted communication, saving time and making meetings simple and efficient. ### 33. Effortless Meetings with Quality Features **Rating:** 4.5/5.0 stars **Reviewed by:** saxsena848 S. | Law Student, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 19, 2026 **What do you like best about Zoom Workplace?** I really like Zoom Workplace for its ease of use during meetings and work. The video and audio quality are good, and it has useful features like screen sharing and chat that make it suitable for everyone's work. I find the screen sharing especially helpful for showing presentations, making my office work easier. Plus, joining meetings hassle-free at any time is convenient, and the initial setup was very easy. **What do you dislike about Zoom Workplace?** Every thing is good some time it get disconnected **What problems is Zoom Workplace solving and how is that benefiting you?** I use Zoom Workplace because it's easy for meetings and work, has good video and audio quality, supports screen sharing, and lets me join meetings hassle-free. Screen sharing helps with office presentations. ### 34. Zoom is definitely the software to use for screen sharing as well as connecting across the globe. **Rating:** 4.5/5.0 stars **Reviewed by:** Brian H. | Client Engagement Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 19, 2019 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zoom Workplace?** The most helpful part about Zoom is that it integrates seamlessly into my Google Calendar app. **What do you dislike about Zoom Workplace?** I think having a few more options and perhaps a quicker start-to-finish process for meetings. when they come up unexpectedly. The automatic calendar pop-up can be a little much. **Recommendations to others considering Zoom Workplace:** Zoom is a quality tool that makes conferencing easy and quick, and does not create the lag of some others like Google Hangout or gotomeeting. I highly recommend it, especially for business usage to bring together teams or offsite workers. The quality is completely unmatched and the picture comes through quite clearly, excellent audio as well and the controls are easy, even for not technical people. **What problems is Zoom Workplace solving and how is that benefiting you?** We have offices across the world and this makes it quick and easy to connect with our offices and co-workers. ### 35. Facilitates Remote Meetings with Great Replay Feature **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Thank You page:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 14, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zoom Workplace?** I like that I can listen to recorded calls just in case important information is missed. This feature is particularly valuable during long consultations where a lot of info is provided, and it can make a difference in deciding whether we can accept a case or not. Having the ability to listen to the calls helps with making a clear decision. Zoom Workplace allows people working in different states and countries to come together to discuss work and upcoming projects. **What do you dislike about Zoom Workplace?** I don't like how the after-call button has to be pressed in order to obtain a new call. When we are wanting to immediately take a call instead of waiting 3 minutes, it will impact your call time and the amount of calls taken per day because you have to wait until the 3-minute after-call passes or remember to do that yourself. Not easy initial setup. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace allows people working in different states and countries to discuss work and projects. I like being able to listen to recorded calls to catch any missed important information which helps in making clear decisions. ### 36. Confusing Navigation and a Separate App Feel—Wish Zoom Were More Browser-Friendly **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 25, 2026 **What do you like best about Zoom Workplace?** I’m not the biggest fan of Zoom, and it’s not my first choice. Unlike Microsoft Teams or Google Meet, it feels like a separate app that I have to open up specifically for meetings. With Teams, even though there’s an app, I also have the option to join in a browser, which I find more convenient. Zoom’s UI is a little funky, but it does work once you get into it. Performance can be solid as well. **What do you dislike about Zoom Workplace?** App can be a little confusing to navigate. Wish it had the ability to open in browser (as far as I know, it doesn't) **What problems is Zoom Workplace solving and how is that benefiting you?** Online meetings with external clients ### 37. Simple, versatile, and highly recommended! **Rating:** 5.0/5.0 stars **Reviewed by:** Marcelo B. | Responsable de Cuentas a Pagar GRUPO BERMEJO, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** May 16, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zoom Workplace?** I like how simple it is to use Zoom Workplace, even for people who aren't very tech-savvy, I find it very versatile. The ease of sharing a file, a PowerPoint, an Excel, or any task done to share on screen allows interaction with everyone connected at the same time. Additionally, the initial setup process for Zoom Workplace was super easy. **What do you dislike about Zoom Workplace?** Sometimes, depending on certain connections and the distance between users, smooth interaction is hindered by service interruptions or micro-outages, requiring equipment to be restarted. **Recommendations to others considering Zoom Workplace:** As I have already mentioned, when you are genuinely reliable with your computer security shields, they will undoubtedly be a global success! **What problems is Zoom Workplace solving and how is that benefiting you?** I use Zoom Workplace to easily bring together engineers, architects, and controllers in one place. It's simple to share files and presentations, which encourages real-time interaction. ### 38. Simple and convenient platform for online meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Palisetti Bhaskar R. | Associate Engineer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Thank You page:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 28, 2026 **What do you like best about Zoom Workplace?** I like how Zoom Workplace makes it easy to join, host, and manage online meetings. The interface feels straightforward, and features like screen sharing, chat, and the built-in meeting controls make communication and collaboration smoother. **What do you dislike about Zoom Workplace?** Some features take a bit of time to understand, especially when I’m using the more advanced meeting and collaboration options. With so many settings available, it can sometimes feel overwhelming for new users at first. **What problems is Zoom Workplace solving and how is that benefiting you?** It helps me attend meetings remotely and communicate with people without needing to be in the same place. Overall, it makes online discussions, presentations, and collaboration much more convenient and easier to manage. ### 39. Simple and Reliable Tool for Everyday Meetings **Rating:** 4.5/5.0 stars **Reviewed by:** Anson D. | Software QA, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 17, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zoom Workplace?** What I like best about Zoom Workplace is how easy and reliable it is to use for meetings. Joining calls, screen sharing, and chatting all feel very simple and smooth. It works well even on average internet, which makes it dependable for daily use. **What do you dislike about Zoom Workplace?** One thing I dislike about Zoom Workplace is the 40-minute limit on the free plan, which can interrupt longer meetings. Also, sometimes audio or device settings can be a bit confusing to manage. Overall it’s minor, but could be smoother. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace solves the problem of scattered communication by bringing meetings, chat, and collaboration tools into one place. It helps me stay connected with my team and work smoothly even when working remotely. Overall, it saves time and makes collaboration much easier and more organized. ### 40. Zoom is a staple in my Technical Support skills toolbox **Rating:** 3.5/5.0 stars **Reviewed by:** Meg A. W. | Technical Support Administrator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 29, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zoom Workplace?** I like how I can easily switch virtual backgrounds depending on which client I am working with. **What do you dislike about Zoom Workplace?** The ability to allow others to share their screen is often hit or miss. I tend to have to make them the host to allow them to share their screen. Also, when I try to share my screen after having attended a previous first Zoom meeting, it only allows me to share the White Board or Zoom screen. I have to leave the meeting and completely restart Zoom in order to have all of the options to share. Lastly, where did the option to share my entire desktop go? It is REALLY frustrating not to have that available when I am collaborating with colleagues. **What problems is Zoom Workplace solving and how is that benefiting you?** It helps me resolve customer issues faster by letting me see what they are doing. Zoom really illustrates the idea that a picture is worth a 1000 words. ### 41. Zoom Workplace: Easy All-in-One Platform for Efficient Teamwork **Rating:** 4.5/5.0 stars **Reviewed by:** Ravi S. | Student, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 31, 2026 **What do you like best about Zoom Workplace?** I like best how Zoom Workplace combines meetings, messaging, and collaboration tools in a single, easy-to-use platform, making teamwork more efficient and productive. **What do you dislike about Zoom Workplace?** What I dislike about Zoom Workplace is that the number of features can sometimes make the platform feel overwhelming, especially for new users. Some advanced features also require additional setup or paid plans. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace helps solve communication and collaboration challenges by providing a centralized platform for meetings, messaging, file sharing, and team collaboration. This benefits me by making it easier to communicate with colleagues, attend virtual meetings, share information, and stay productive without switching between multiple tools. ### 42. Easy Outlook Integration and Notes, but Freezes Under Heavy Mobile Logins **Rating:** 3.5/5.0 stars **Reviewed by:** Marcus A. | IT Generalist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** September 23, 2026 **What do you like best about Zoom Workplace?** I like how easily it integrates with Outlook, and the note-taking feature is straightforward and convenient. **What do you dislike about Zoom Workplace?** It sometimes freezes when a large number of users log in on their phones. **What problems is Zoom Workplace solving and how is that benefiting you?** Even though I have access to Webex, I really like that meetings are easy to join without needing to log in. ### 43. Unified Meetings, Chat, and AI Tools That Boost Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Priyanka R. | Process Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 20, 2026 **What do you like best about Zoom Workplace?** What I like best about Zoom Workplace is how it brings meetings, chat, collaboration, and productivity tools into one unified platform. The video and audio quality are consistently reliable, and the interface is generally intuitive, which makes collaboration much smoother for remote and hybrid teams. I also appreciate the built-in AI Companion features that help with meeting summaries, note-taking, and task organization, saving time and improving productivity. The ability to integrate with other workplace tools and customize workflows also makes it flexible for different working styles **What do you dislike about Zoom Workplace?** One thing I dislike about Zoom Workplace is that some advanced collaboration and AI features can feel overwhelming or fragmented compared to simpler communication tools. The platform can also become resource-heavy during long meetings or when multiple apps and integrations are running simultaneously. In larger organizations, managing notifications, chats, meetings, and collaboration spaces in one platform can sometimes create information overload. Additionally, certain premium features are locked behind higher-tier plans, which may limit access for smaller teams or individual users. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace is solving problems around remote collaboration, communication fragmentation, meeting productivity, and workplace coordination. Many teams struggle with scattered tools, missed information from meetings, inefficient follow-ups, and difficulty collaborating across remote or hybrid environments. Zoom Workplace brings meetings, chat, phone, docs, scheduling, and AI-powered productivity tools into one platform to reduce context switching and improve teamwork. Its AI Companion features also help automate repetitive tasks like meeting summaries, note-taking, action items, and follow-up communication, which reduces manual work and helps teams stay aligned. This benefits me by making communication faster and more organized, especially when working with distributed teams. Features like automatic meeting summaries, collaborative chat, and integrated productivity tools help save time, improve accountability, and reduce the chances of missing important information or action items. It also makes remote collaboration feel more seamless and efficient ### 44. Zoom Workplace: Reliable Video & Audio with Intuitive, Feature-Rich Collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Hari o. | Partner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** June 30, 2026 **What do you like best about Zoom Workplace?** What I like best about Zoom Workplace is its reliable video and audio quality, intuitive interface, and seamless meeting experience. Features like screen sharing, recording, breakout rooms, and calendar integration make collaboration effortless, whether we're meeting with clients, coordinating with remote teams, or conducting internal discussions. **What do you dislike about Zoom Workplace?** The desktop application can sometimes be resource-intensive, especially during long meetings. Occasional updates require restarts at inconvenient times, and some advanced collaboration features are limited to higher-tier plans, which can be restrictive for smaller teams. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace enables seamless communication and collaboration across distributed teams and with clients. It reduces the need for travel, simplifies virtual meetings, and supports productive discussions through screen sharing, chat, and recording. This helps us make faster decisions, improve client interactions, and keep projects moving efficiently regardless of location. ### 45. Lightweight, Reliable Zoom Workplace with Smooth Meetings and Handy Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 19, 2026 **What do you like best about Zoom Workplace?** What I like best about Zoom Workplace is that it is very lightweight and works reliably even on low or unstable internet connections, which is really important during remote work and client meetings. The interface is clean and easy to use, so joining meetings, sharing screens, or collaborating with teammates feels very smooth. I also use a lot of integrations in my day-to-day workflow, and Zoom connects well with other productivity and collaboration tools, which saves time. Zoom Rooms is another feature I find very useful for office and meeting room collaboration. Recently, the persistent meeting chat feature has also been very helpful because conversations and shared context remain available even after meetings end, making follow-ups much easier. **What do you dislike about Zoom Workplace?** One thing I dislike about Zoom Workplace is that some advanced settings and features can feel a bit overwhelming or scattered, especially for new users. Also the max person per meeting should be increased as well. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace solves the problem of scattered communication by bringing meetings, chat, collaboration, and integrations into one platform, which makes daily work faster and more organized for my company and me. ### 46. Seamless for Therapy, Appointments, and Meetings on the Go **Rating:** 5.0/5.0 stars **Reviewed by:** Jason T. | Investment Marketing , Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Thank You page:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** April 07, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zoom Workplace?** I love the ease of logging on to Zoom Workplace and the great connection it provides, as it seems to always stay connected and runs very smoothly. It's also really convenient that Zoom works great on cellular data; I’m usually on the go without WiFi, and Zoom always works great on my mobile. The initial setup was very easy, which made starting to use it straightforward. **What do you dislike about Zoom Workplace?** I would like to see the time restrictions lifted for non-subscribers. I feel Zoom should increase or remove the 40 minute time limit to at least 1 hour. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace works great on cellular data, allowing me to stay connected smoothly anywhere, making it ideal for therapy, doctor's appointments, and legal meetings. The ease of logging on and its reliable connection are big pluses. ### 47. Reliability and Seamless Integration Make Zoom Workplace a Must-Have **Rating:** 4.0/5.0 stars **Reviewed by:** Mohammad Sadique A. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 18, 2026 **What do you like best about Zoom Workplace?** I like that Zoom Workplace offers unmatched reliability and high-quality video/audio, even with less-than-perfect internet connections. The noise suppression effectively filters out disruptive background sounds, and the HD Video option provides clear visuals. Zoom’s intuitive user experience with easy access for guests and a clean interface minimizes initial tech hurdles. I appreciate the seamless screen sharing and collaboration tools, particularly the flexible options to share the entire desktop, a specific application window, or just a portion of my screen. The ability to give remote control to another participant is particularly helpful. The robust whiteboard supports collaborative work with features like sticky notes and real-time cooperation. Breakout Rooms are indispensable for larger meetings, allowing easy management of participants and enhancing engagement. I find the integration with tools like Google Calendar and Slack to create a seamless workflow, reducing context switching. The integration ecosystem further extends productivity, allowing easy scheduling and automatic notifications. I also value the AI Companion, which provides smart summaries and accurate transcription of recordings. Additionally, the security features, like the Waiting Room, give me control over meeting access, ensuring professionalism and safety. **What do you dislike about Zoom Workplace?** While Zoom Workplace is my go-to platform, it is not without its frustrations. Here are the areas where I feel it falls short or could be significantly improved: 1. **Resource Heaviness and Battery Drain:** Zoom is notoriously resource-intensive. On laptops, especially older models or MacBooks, running a Zoom meeting with video on can cause the fans to spin up loudly and drain the battery rapidly. This limits my mobility. I often have to stay plugged into power during long days of back-to-back meetings, which tethers me to my desk. It also causes performance lag if I’m trying to run other heavy applications. 2. **Inconsistent AI Companion Performance:** While the AI Companion is a great concept, its execution can be hit-or-miss. The summaries sometimes miss nuanced context or action items, especially if multiple people speak over each other. It struggles with accents or mixed-language conversations, leading to inaccurate transcriptions. Sometimes the real-time translation or summary features lag, making them less useful in fast-paced discussions. I still find myself taking manual notes because I don’t fully trust the AI to capture everything accurately. 3. **Chat and Messaging Experience Lags Behind Competitors:** Compared to Slack or Microsoft Teams, Zoom’s chat interface feels clunky and secondary. Finding old messages or files in chat history is difficult and slow. The threading model is not as intuitive, making long discussions hard to follow. Notification management is less granular, leading to either too many interruptions or missing important messages. 4. **'Zoom Fatigue' and Lack of Natural Cues:** Seeing yourself constantly is distracting and increases self-consciousness. While you can hide self-view, it’s not the default, and many users don’t know how to change it. The camera offset means you never truly make eye contact and even slight audio latency disrupts the natural rhythm of conversation. 5. **Mobile App Limitations:** The mobile experience is significantly stripped down compared to the desktop version. Many advanced features are unavailable or hard to access on mobile. Joining meetings on cellular data can be inconsistent, and switching between Wi-Fi and data often drops the connection. 6. **Calendar and Scheduling Friction:** While integrations exist, scheduling recurring meetings with complex patterns is cumbersome. Time Zone confusion persists, as well as issues with editing recurring series. I spend extra time double-checking times and dates, which slows down the scheduling process. 7. **Security and Privacy Concerns:** Despite improvements, there’s always a lingering concern about data privacy. Understanding where data is routed and stored can be complex for enterprise users. Managing the waiting room for large public events can become a bottleneck. For highly sensitive discussions, I sometimes hesitate to use Zoom for certain types of data sharing. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace bridges geographic gaps, centralizes communication, enhances meeting productivity, offers reliability and ease of access, and provides recording and documentation, making it my hub for remote communication. ### 48. Reliable All-in-One Collaboration With Zoom Workplace **Rating:** 4.0/5.0 stars **Reviewed by:** Karthick P. | GTM Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** May 29, 2026 **What do you like best about Zoom Workplace?** Zoom Workplace is an multiple collaboration tools which helps to perform chat, join meeting, share document and even manage task all in one platform to perform both simplified and complicated task management Reliable video meeting platform with better unified experience with real time collaboration **What do you dislike about Zoom Workplace?** Some time performance is lag when we use all chat, videos and docs all in one time the entire system slow down The notification part is overload and distracting while in the video meeting **What problems is Zoom Workplace solving and how is that benefiting you?** There are many ways Zoom workplace benefiting us to overcome many problems Improves team productivity with faster communication and quick decision making Better teamwork through real time collaboration features ### 49. Effortless and Intuitive with Robust AI Features **Rating:** 5.0/5.0 stars **Reviewed by:** Elan W. | Managing Member, Arbitrator, and Mediator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Thank You page:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 18, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zoom Workplace?** I like Zoom Workplace for its ease of use. The interface is intuitive and easy to understand. I also appreciate the recent AI features that make Zoom Workplace extremely efficient. These features allow for robust note-taking and meeting summaries, significantly cutting down on post-meeting emails. Additionally, the initial setup was extremely easy; it was just download and run. **What do you dislike about Zoom Workplace?** On occasion, the program crashes, leading me to restart it or even restart a meeting, which is worse. I've had to clone my connection, what's known as a ghost connection, to sometimes ensure meeting continuity. **What problems is Zoom Workplace solving and how is that benefiting you?** I use Zoom Workplace for mediations and arbitrations in a virtual environment. The AI features help with robust note-taking and meeting summarization, cutting down significantly on post-meeting emails. ### 50. Zoom Makes Team Meetings Easy with Screen Sharing, Chat, Recording, and Breakout Rooms **Rating:** 4.5/5.0 stars **Reviewed by:** Jalisa B. | Student Government & Library Technician, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 02, 2026 **What do you like best about Zoom Workplace?** I love that you are able to share your screen during a presentation or service if you are doing it on zoom. Also, you are allowed to join with many other members of your team to have a conservation and meet at one place where ever your are no matter the location. In addition, I love that even though a presentation is going on you are able to speak in chat with the peers in the meetings and even record so you can have notes for later and also create breakout rooms to talk with your team members and colleagues. **What do you dislike about Zoom Workplace?** I currently dislike the connection of zoom sometimes, it will randomly disconnect you from the zoom room and cause you to rejoin again. Also, the recording limit that it gives you and if you go over you have to create a whole new meeting. Lastly, I don’t like when you create and save a setting in zoom it sometimes does not save and you will have to keep in repeating the process. **What problems is Zoom Workplace solving and how is that benefiting you?** The problem that Zoom Workplace is solving for me is having an all in one easy software that I can use to chat, video, record, and have a whiteboard during a meeting and also allows me to keep track of how much meeting was hard and removes the hassle for having different networks for the colleagues to use making it easy to have everything in one place. ## Zoom Workplace Discussions - [Is Zoom Workplace worth it?](https://www.g2.com/discussions/is-zoom-workplace-worth-it) - 29 comments, 38 upvotes - [How do you rate zoom for companies, what advantages does it offer?](https://www.g2.com/discussions/how-do-you-rate-zoom-for-companies-what-advantages-does-it-offer) - 48 comments, 15 upvotes - [What does Zoom do?](https://www.g2.com/discussions/what-does-zoom-do) - 30 comments, 13 upvotes - [What are your tips for using Zoom Workplace effectively?](https://www.g2.com/discussions/what-are-your-tips-for-using-zoom-workplace-effectively) - 7 comments, 11 upvotes - [What software do I need for zoom?](https://www.g2.com/discussions/what-software-do-i-need-for-zoom) - 26 comments, 10 upvotes - [View Zoom Workplace pricing details and edition comparison](https://www.g2.com/products/zoom-workplace/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-09-30+06%3A13%3A06+-0500&secure%5Bsession_id%5D=20cbfd2f-513f-4fc0-902c-fd3aaef704f3&secure%5Btoken%5D=e2bf0916d8ed6102781918fbf7d4bf4624d81aafa8d8011e082f59b98d130530&format=llm_user) ## Zoom Workplace Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Third-Party Integrations** - Third-Party Integrations **Agenda Management** - Agenda Management **Speech Recognition** - Speech Recognition **Scheduling** - Scheduling **Video Conferencing** - Video Conferencing **Decision Support** - Decision Support **Accessibility Compliance (WCAG)** - Accessibility Compliance (WCAG) **Real-Time Language Translation** - Real-Time Language Translation **Autonomous Task Execution** - Autonomous Task Execution **Meeting Notes** - Meeting Notes **Action Management** - Action Management **Sentiment Analysis** - Sentiment Analysis **Call Transcription** - Call Transcription **Recording** - Recording **Transcript Search & Annotation** - Transcript Search & Annotation **Action Item Tracking** - Action Item Tracking **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Content Sharing** - Video Streaming - Session Recording - File Sharing - Presentation Streaming - Video Call Recording - Two-Way Audio & Video - Two Way Audio & Video **Business Instant Messaging** - File Sharing - Notifications - Search - Screen Sharing - Alerts/Notifications **Grammar** - Grammar Check - Tone Check - Sentence Formatting - Spell Check **Design Tools** - Drawing - Marker Colors - Mind Mapping - Templates - Drag-and-Drop - Project Templates - Customizable Templates **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Platform Basics** - Screen Capture - Video Capture - Image Editor - Audio Capture **Inbox Tools** - Unified Inbox - Filters - Reminders - Notifications **Platform Basics** - Visitor Check-In - Mail Management - Visitor Database - Reports & Analytics - Blacklist Screenings - Badge Issuance - Automation - Workflow Management - Document Management - Registration Management - Contact Management - Compliance Management - Parking Management - Badge Management - Email Management - Access Management **Platform Basics** - Remotely Content Management - Content Scheduling - Multi-User Access - Task Scheduling - Mobile Access - Inventory Management - Interactive Content - File Management - User Management - Policy Management - Compliance Management - Survey/Poll Management - Offline Access - Mobile Device Management - Remote Display Management - Playlist Management **Collaboration Tools** - Screen Sharing - Real-Time Chat - Hand Raising - File Sharing - Private Chat - Real-Time Chat **Calendar View** - Multi-Calendar View - Customizable Viewing **Design** - Graphics - Templates - Themes **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration - Third-Party Integrations **Seating Options** - Amenities - Automatic Grouping - Predefined Neighborhoods - Recurring Reservations - Space Reservation - Desk Reservation **Meeting Prep - AI Meeting Assistants** - Agenda Management - Virtual Meeting Hosting - Automated Scheduling **Agentic AI - Productivity Bots** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Decision Making - Third-Party Integrations **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Third-Party Integrations **Additional Functionality** - Image Editing - Collaboration Tools - Search/Filter - Drag & Drop - Alerts/Notifications - Notes Management - Assignment Management - Task Scheduling - Content Creation - AI Copilot - Reporting & Statistics - Productivity Analysis - Audio Recording - Focus Aid - Presentation Tools - Reminders - Email Management - Prioritization - Task Management - Single Sign On - Secure Data Storage - Generative AI - Office Suite - Database Creation - API - Activity Dashboard - To-Do List - Chat/Messaging - Calendar Management - Tagging - Workflow Management - Progress Tracking - Customizable Templates - Document Management - File Sharing - Data Import/Export - Team Collaboration - Video Content - Productivity Tools - Project Management - Business Process Automation **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Collaboration** - Whiteboard - Hand Raising - Participation Controls - Survey Tools - Screen Sharing - Interactive Whiteboard **Business Instant Messaging ** - Audio Conferencing - Video Conferencing - Two-Way Audio & Video - Conferencing **Formatting** - Plagiarism Check - Style Editor - Citation Finder - Rich Text Editor **Communication Tools** - Voting - Commenting **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing - Video Streaming - Two-Way Audio & Video - Conferencing **Platform Content** - Scrolling Capture - Text Extraction - Screen Record - Video Support **Coordination Tools** - Calendar - Contacts - Task Management **Platform Data** - Automation - Analytics - Visitor Logs - Dashboard **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Platform Content** - Media Formats - Media Editor - WYSIWYG Editor - Visual Editor **Meeting Coordination** - Scheduling - Video Call Recording - Participant Permissions - One-Click Join - Video Streaming - On-Demand Recording - Call Recording - Call Recording - Event Scheduling **Shared Calendar** - Calendar Collaboration - Multiple Calendar Management - Event Calendar - Availability Management - Event Management - Email Management - Appointment Management - Attendance Management - Booking Management - Timesheet Management - Task Management - Employee Management **Collaboration** - Multi-User Collaboration - Real-Time Communication **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed - Online Booking - Room Booking **Tech Stack** - Moble App Offering - Employee Communications Integrations - Calendar Integrations - SSO Compatible - Third-Party Integrations **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support - Calendar Management - Document Management - Project Management - Content Management - Workflow Management - Email Management - Contact Management - File Management - Meeting Management **Functionality** - Technical Support - Live Chat - Markup Tools - Collaboration Tools - Video Support - Chat/Messaging - Real-Time Chat **Business Instant Messaging** - Mobile Application - Web Application - Third-Party Integrations - Active Directory Integration **Content ** - Content Ideas - Content Generation - Form Generation **Integrations** - CMS Integrations - Sharing - Third-Party Integrations **Application Tools** - Password Protection - Video Call Recording - In-Browser Application - Screen Recording - On-Demand Recording **Platform Additional Functionality** - File Sharing - Platform Search **Software Options** - Desktop Application - Mobile Application **Platform Interoperability** - Notifications - Hardware - Emergency Notification **Platform Interoperability** - Hardware **Software Type** - Mobile - Browser Application - Desktop Application **Accessibility** - Screen Reader Compatibility - Keyboard Shortcuts **File Types** - Export - Import - Web Publishing **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times - Real-Time Updates **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Text-to-3D - AI Image-to-Text - Generative AI **Meeting Insights - AI Meeting Assistants** - Sentiment Analysis - Personalization - Smart Summaries **Additional Functionality** - AI Copilot - Access Controls/Permissions - User Management - Email Reminders - Visitor Management - Contact Tracing - Reporting/Analytics - Email Management - Wayfinding - Surveys & Feedback - QR Codes - Desk Availability Schedule - Floor Plans & Maps - Online Booking - Booking Management - Hot Desking - Meeting Room Booking - Occupancy Management - Utilization Reporting - Drag & Drop - Single Sign On - API - Employee Self Service - Calendar Management - Payment Processing - Availability Indicator - Employee Directory - Scheduling - Calendar Sync - Search/Filter **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Product Type** - Standalone Application - Plugin **Software Offering** - In-Browser - Desktop App - Mobile App **Platform Additional Functionality** - Integration **Platform Additional Functionality** - Screen Grouping - Asset Management Integration - Network Reporting - Configuration Management - User Session Management - Touch Screen - Social Media Integration **Integration** - Sync Multiple Calendars - Import Events - Software Integrations - Third-Party Integrations - Website Integration **Edit & Revise** - Revision History - Suggestion Mode - Document Editor **Accessibility - AI Meeting Assistants** - Language Translation - Real-Time Transcription - Accessibility Guidelines Compliance **Generative AI - Business Instant Messaging** - Text Summarization **Agentic AI - Virtual Classroom** - Adaptive Learning - Assignment Management - Self-paced Learning - Blended Learning - Synchronous Learning **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Screen and Video Capture** - Autonomous Task Execution **Agentic AI - Screen Sharing** - Decision Making **Email Client - Agentic AI** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Additional Functionality** - Video Support - AI/Machine Learning - Attendance Management - Collaboration Tools - Single Sign On - Registration Management - Email Management - Calendar Management - Transcripts/Chat History - Activity Dashboard - Data Security - Document Storage - Document Management - Alerts/Notifications - Customizable Branding - Two-Way Audio & Video - Drag & Drop - Conferencing - Breakout Rooms - Third-Party Integrations - API - Generative AI - Chat/Messaging - Whiteboard - Reminders - Reporting & Statistics - Meeting Management - Brainstorming - Presentation Streaming - Surveys & Feedback - Mobile Access - Video Conferencing - User Management - AI Copilot - SSL Security - File Transfer - Email Reminders - Remote Access/Control - Content Management - Microsoft Outlook Integration - CRM - Auto Framing - On-Demand Webcasting - Automatic Transcription - Two Way Audio & Video - User Profiles - Video Management - Polls/Voting - Event Management - Brand Management - HD Audio/Video - Presentation Tools - Communication Management - Host Controls **Additional Functionality** - Reporting/Analytics - Meeting Management - Multi-Screen Recording - Video Streaming - Single Sign On - Video Editing - Content Management - Video Conferencing - Calendar Management - Reporting & Statistics - API - Tagging - Collaboration Tools - Data Import/Export - Projections - Access Controls/Permissions - File Management - SSL Security - Document Storage - Backup and Recovery - Reminders - Annotations - File Transfer - Conferencing - Chat/Messaging - Image Editing - Commenting/Notes - Application Management - Interactive Content - User Management - Live Chat - AI Copilot - Communication Management - Video Call Recording - On-Demand Recording - Workflow Management - YouTube Uploading - Template Management - Video Management - Customizable Branding - Email Management - Speech-to-Text Analysis - Generative AI - Third-Party Integrations - Performance Metrics - Drag & Drop **Additional Functionality** - Document Storage - Chat/Messaging - File Transfer - Third-Party Integrations - Presentation Streaming - On-Demand Webcasting - Screen Capture - Calendar Management - Multi-Participant Screen Sharing - Mobile Access - Brainstorming - Role-Based Permissions - API - Calendar Sync - Surveys & Feedback - Customizable Branding - Email Reminders - Desktop/Browser Sharing - Email Management - Meeting Management - Collaboration Tools - Screen Mirroring - Annotations - Generative AI - Whiteboard - Targeted/Locked Screen Sharing - Activity Dashboard - AI Copilot - Reporting & Statistics - File Management - Mobile Screen Sharing - Video Management - User Management - Real Time Screen Sharing - CRM - Presenter Control Management - Drag & Drop - Microsoft Outlook Integration - SSL Security - Video Support - Scheduling - Access Controls/Permissions - Availability Indicator - @mentions - Commenting/Notes - Reminders - Progress Tracking - Single Sign On - Discussions/Forums - Data Import/Export - Audio Calls - Search/Filter **Additional Functionality** - API - @mentions - Commenting/Notes - Reminders - Customizable Branding - Collaboration Tools - Surveys & Feedback - Progress Tracking - Single Sign On - Discussions/Forums - Activity Dashboard - AI Copilot - Data Import/Export - Third-Party Integrations - Reporting & Statistics - Audio Calls - Search/Filter - Calendar Sync - Drag & Drop - Generative AI **Additional Functionality** - Task Scheduling - Customizable Branding - Customizable Fields - Reminders - Shift Swapping - Automated Scheduling - Drag & Drop - Mobile Access - Real-time Scheduling - Multi-Location - Personalization and Recommendation - Access Controls/Permissions - Resource Scheduling - Activity Tracking - Timesheet Management - Availability Management - API - Absence Management - Self Service Portal - Generative AI - Calendar Management - Real-Time Notifications - Class Scheduling - Employee Scheduling - Facility Scheduling - Booking Management - User Management - Employee Management - Alerts/Notifications - Reporting & Statistics - Group Scheduling - Customer Database - Appointment Scheduling - Time Zone Tracking - AI Copilot - Calendar Sync **Additional Functionality** - Generative AI - Polls/Voting - Reporting & Statistics - Assessment Management - Video Management - Scheduling - Real-Time Data - Interactive Content - Video Conferencing - Real-time Broadcasting - Breakout Rooms - Data Import/Export - Customizable Reports - Content Library - Attendance Management - Activity Dashboard - Attendance Tracking - Class Scheduling - AI Copilot - Third-Party Integrations - Student Management - Content Management - Learning Management - Customizable Branding - API - LMS Integration (LTI) - Conferencing - Course Authoring - Student Portal - Reporting/Analytics - Virtual Classroom - Progress Reports **Notifications** - Customized Calendar Notifications - Location-Based Alerts - Alerts/Notifications - Mobile Alerts **Integrate & Embed** - Calendar - Website - Applications **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation - Generative AI **Additional Functionality - Visitor Management** - NDA & Contract Signing - Integrations with Relevant Software - Hardware Integration - Multi-lingual Support - Generative AI - Employee Directory - Security Gate Access Control - Biometric Recognition - Access Controls/Permissions - ID Scanning - Customizable Forms - SMS Messaging - Pre-Registration - Time Tracking - Reporting & Statistics - Facial Recognition - Multi-Language - Digital Signature - Authentication - Visitor Tracking - Multi-Location - Mobile Access - Watch List - Photo Capture - Wireless Internet Access Control - AI Copilot - User Profiles **Agentic AI - Digital Signage** - Cross-system Integration - Third-Party Integrations **Agentic AI - Collaborative Whiteboard** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Additional Functionality** - Widgets - Preview Functionality - Generative AI - Drag & Drop - Audit Trail - Data Import/Export - Content Personalization - Access Controls/Permissions - Activity Dashboard - Multi-Language - Emergency Notification - Digital Menu Boards - Reporting & Statistics - API - XML/RSS - Predictive Analytics - Multi-Location - Data Synchronization - Audience Analytics - Multimedia Support - Media Library - Customizable Templates - EU AI ACT Compliance - Layout & Design - Customer Segmentation - Auto Update - Multi-Screen Support - AI Copilot - Alerts/Notifications - Data Security - Customizable Branding - Payment Processing - Secure Login - Geolocation - Two-Factor Authentication - IT Asset Tracking - Remote Update/Installation - Location Tracking - Custom Development - Wireless Internet Access Control - Onsite Printing - Customizable Reports - Remote Access/Control - Surveys & Feedback - Order Fulfillment - Mobile Alerts - Secure Browsing - Real-Time Notifications - Video Streaming - Virtual Keyboard - Usage Tracking/Analytics - Filtering - Monitoring - Alerts/Escalation - ADA Compliance - Customizable User Interface - Digital Signage - Digital Signature **Additional Functionality** - Tagging - Visual Workflow Management - Task Planning - Activity Dashboard - Task Management - Idea Management - Chat/Messaging - Real-Time Notifications - Document Management - Project Workflow - Template Management - Single Sign On - Whiteboard - Categorization/Grouping - Projections - Meeting Management - Mind Maps - Video Conferencing - Project Management - Diagramming - Collaboration Tools - Sketching and Annotation Tools - Brainstorming - Workflow Management - Screen Recording - Project Planning - Ideation - Digital Canvas - Real-Time Updates - API - Commenting/Notes - Generative AI - Task Scheduling - Planning Tools - Multi-Department/Project - Access Controls/Permissions - Data Import/Export - Version Control - Presentation Tools - Document Storage - AI Copilot - File Transfer - Presentation Streaming - Task Progress Tracking - Reporting/Analytics - Image Library - Content Management **Additional Functionality** - Revision History - Assisted Content Creation - Collaboration Tools - Templates - Search - Tone Selection - Multi-Language - Tagging - Autocomplete - Document Export - Dictionary/Thesaurus - Snippets - AI Copilot - Third-Party Integrations - Reporting/Analytics - Workflow Management - Customizable Templates - Customizable Rules - API - Autocorrect - Natural Language Processing - Language Detection - Keyword Research Tools - Plagiarism Detection - Text Editing - Auto-Save - Brand Guidelines **Operating System** - PC Operating System - Mac Operating System - Linux Operating System **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - Generative AI **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction - Multi-Language **Agentic AI - Visitor Management** - Decision Making **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Additional Functionality** - Group Messaging - Bulk Send - Meeting Management - Mobile Access - Rich Text Editor - Role-Based Permissions - Discussions/Forums - Transcripts/Chat History - Contact Management - User Management - Message Recall - Canned Responses - Document Storage - Collaboration Tools - Activity Dashboard - Reporting & Statistics - Multi-Channel Communication - Workflow Configuration - Single Sign On - Access Controls/Permissions - Task Management - Reminders - Read Receipts - @mentions - API - AI Copilot - Real-Time Chat - SSL Security - Data Import/Export - Email Management - Search/Filter - Secure Data Storage - Activity Tracking - Broadcast Messaging - Customizable Branding - Drag & Drop - Commenting/Notes - Employee Database - One-to-One Messaging - Event Calendar - Tagging - Customizable Templates - Real-Time Updates - Employee Photos - Mobile Alerts - Engagement Tracking - Blogs **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Calendar** - Cross-system Integration - Calendar/Reminder System **Additional Functionality** - Address Book - Class Scheduling - Customizable Templates - Email Reminders - Scheduling - Customizable Reports - Real-Time Reporting - Access Controls/Permissions - SMS Messaging - Automated Scheduling - Task Scheduling - Facility Scheduling - Reminders - Attendance Tracking - Customer Database - Collaboration Tools - Customizable Branding - AI Copilot - Room Booking - Real-Time Data - Electronic Payments - Customizable Forms - Calendar Sync - API - Customizable Fields - Drag & Drop - Color Codes/Icons - Event Scheduling - Real-Time Updates - Activity Tracking - Reporting & Statistics - Activity Dashboard **Agentic AI - Document Creation** - Proactive Assistance **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts - Electronic Faxes - IVR - Video Call Recording - Customizable Reports - Real-Time Reporting - Meeting Management - Screen Sharing - Two-Way Audio & Video - Virtual Voicemail **Additional Functionality** - Trend Analysis - Generative AI - Voice Mail - SSL Security - Caller ID - Multi-Channel Communication - Activity Tracking - Interaction Tracking - Alerts/Notifications - Virtual Backgrounds - Mobile Access - Contact Management - Call Center Management - Access Controls/Permissions - Call Tracking - Call Transfer - Group Messaging - Call Recording - AI Copilot - Call Monitoring - Task Management - SMS Messaging - Reporting & Statistics - Activity Dashboard - Call Routing - Multi-User Collaboration - Single Sign On - Chat/Messaging ## Top Zoom Workplace Alternatives - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,667 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 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