Zoom Workplace Features

Live streams audio and video from both teacher and student managed devices

Captures each session via a stream recording feature

The ability to share PowerPoints, images, and other file types

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Record and playback video calls

Presenter can see and hear participants and vice versa

Presenter can see and hear participants and vice versa.

Contains an interactive whiteboard for both student and teacher use

Provides a hand raising feature for students that wish to ask questions or offer insight

Teachers control participation permissions for students

Creates online polls within the classroom environment

Permits screen sharing between the teacher and students

Virtual whiteboards allow instructors to share information with students in real-time

Allows multiple users to collaborate on a single document and see edits in real-time

Allows users to communicate in real-time via chat and comments within the document

Live technical support available for all users

Text chat tools within the classroom

Ability to markup different media types within a session

Provides a channel for team members to share media files, communicate, and work together

Supports various video file formats

Communicate using direct chat or messages within the system

Engage in direct, instant messaging with customers, users, etc.

Allows users to send and open various file types.

Notifies users when they have been contacted or tagged.

Message content search capability.

Digitally share screen view with others

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Software can be accessed through a downloadable mobile application.

Software can be accessed through a downloadable desktop app or a cloud-based site.

Set up connections to third-party platforms to improve business processes

Integrates with Active Directory

Allows users to communicate via audio call.

Allows users to communicate via video call.

Presenter can see and hear participants and vice versa

Checks for grammar errors like misspellings, sentence run-on, etc.

Evaulates emotional tone of words written.

Ensures sentences are formatted properly.

Checks for instances of plagirism.

Evalutes that work has been done within the guildlines of a given writing style (MLA, APA, Chicago, etc.).

Finds and formats citations for works mentioned.

Input different types of content and edit text formats, fonts, font sizes, and colors

Assists in the ideation process for creating new content, including themes, content types, titles and more

Generates sentences, paragraphs, or papers based on sample text or a topic.

Generates a form based on information presented.

Application is available as a standlone product.

Application is available as a plugin used with another document creation product.

Allows users to draw on the whiteboard.

Assigns or allows users to pick different colors to designate who is drawing.

Provides tools that design mind maps for brainstorming sessions.

Provides premade templates to organize the whiteboard.

Allows users to drag and drop images, videos, links, and other content onto the whiteboard.

Pre-designed project plans that can be customized

Pre-designed layouts that can be customized to match preferences and requirements

Offers a built-in voting system.

Allows users to annotate the whiteboard or comment on specific pieces of content on it.

Integrates with outside content management systems to save the whiteboard or pull content from.

Allows users to share or export whiteboards to other software.

Set up connections to third-party platforms to improve business processes

This software integrates with Microsoft Teams.

This software integrates with popular email providers.

This software integrates with Zoom.

This software integrates with Google Meet.

This software integrates with Salesforce.

Set up connections to third-party platforms to improve business processes

Product is available as an in-browser application.

Product is available as a downloadable desktop application.

Product is available as a mobile application.

Provides a live chat feed during a screen sharing session.

Allows users to communicate via audio channels.

Allows users to communicate via video channels.

Allows users to view videos without downloading media files

Presenter can see and hear participants and vice versa

Provides a live preview of what viewers are seeing in real-time.

Blocks notifications from other applications from appearing during a screen sharing session.

Allows users to give audience members control of cursors or tools on the shared screen.

Allows presenters to relinguish presenter access to another user in a call.

Provides password protection to screen sharing sessions.

Record and playback video calls

Software is available within browsers.

Record and save a video file of what is happening on a computer screen

Record the audio of phone conversations for quality assurance purposes

Provides the ability to screen capture a still image of a user's full desktop, specific window or a small portion of the user's screen.

Provides the ability to video capture a user's full desktop, specific window or a small portion of the user's screen.

Allows users to edit and annotate screen captures and video captures with markup tools and image editing tools.

Record audio or import/upload audio files

Allows guests to check-in using the platform's built-in dashboard.

Provides delivery management resources to help manage incoming and outgoing mail, such as delivery notifications, package delivery photos and a log of delivered mail.

Allow users to track on-site visitors, previous visits, and provides visitor log insights.

Using the database of visitor information, provide insights into regular visitors and their frequency of visits to plan for future arrival. Plus enable access for certain admin in case of audits, emergency, or checking anomalies.

Cross-check visitor information with resitrcited visitor lists both with the building, nationally and internationally to ensure no dangerous visitors are allowed on the premises.

Scan faces or IDs for issuing approved visitor badges. Store photo information in database for record keeping.

Automate manual tasks such as visitor arrival and departure notifications, and contact information autofilling.

Create, design and manage workflows for repetitive tasks

Store, manage, and track all electronic documents in a centralized location

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Manage, organize, and store contact information

Track and manage adherence to policies for any service, product, process, or supplier

Manage, optimize, and automate tasks related to parking operations

Create, manage, and print wearable badges

Manage, store and organize emails within the system or via third-party apps

Control and manage access to company resources

Ability to remotely control the content displayed across digital screens.

Ability to schedule digital signage content in advance.

Enables individuals with different roles within the operator’s organization to control the content that is being published on the digital signage network.

Track and manage the scheduling of tasks

Access software remotely via mobile devices

Track and manage inventory levels to maintain proper supply

Allow the audience to interact or engage with the content

Create, save, and store files

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, manage, and track policies and procedures within an organization

Track and manage adherence to policies for any service, product, process, or supplier

Create and administer polls and surveys

Ability of websites, web applications, or mobile applications to function without an active internet connection

Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.

Remotely schedule and display multimedia content regardless of where you are

Create playlists of content and media types & manage the distribution of those playlists to display screens

Allows users to capture a full screen capture while scrolling down a page.

Lets users extract text from a screen capture.

Helps users record a video capture and save it as a video file, audio file or GIF file.

Supports various video file formats

Provides users the ability to upload a variety of media formats, including photos, videos, and URL addresses for live web pages.

Provides users the built-in ability to edit parts of their designs, like images and text.

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Program to edit text files that renders the content in accordance with embedded markup code such as HTML

Provides robust sharing and publishing options.

Lets users search the platform for saved screen and video captures, as well as stock images.

Integrates with related tools that simplify platform management and usage.

Allows users to organize multiple screens into a single unit.

Ability to connect and integrate with your asset management sources to feed your screen from where your assets are housed.

Provides detailed information about the content assets and playback, playbackmedia players, and user management.

Identify component attributes like servers, hardware, software, and manage relationships across all services

Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system

Interactivity between software and users by touching areas on the screen of display devices

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Consolidates multiple email accounts into one viewable platform.

Allows users to filter their emails by sender, date received, opened, etc.

Gives users reminders to send or reply to emails.

Provides notifications when users receive new emails.

Provides a native calendar.

Provides a native contact book.

Offers built-in task creation and assignment functionality.

Software available as a downloadable desktop application.

Software available as a mobile application.

Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling.

Allows users to track on-site visitors previous visits and future visits and provides visitor log insights.

Allows users to screen incoming vistiors, add flagged visitors to watchlists and get notified of when a flagged visitor enters the facility.

Provides a dashboard with check-in and check-out capabilities and visitor logs.

Sends a notification to users of a visitors arrival and departure.

Works with hardware, such as iPads, for an interactive representation of the platform that is easy to use by visitors.

Automatically send mass notifications or alerts for any emergency or crisis

Integrates with existing hardware.

Transcribes voice messages to email.

Transcribes voice messages and delivers them via text message.

Includes a way to easily share files between users.

Allows multi-participant phone conferences.

Can host video conferences.

Records and transcribes voice and video conferences.

Create, edit, preview, and send faxes electronically

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Record and playback video calls

Alter the layout and content of reports

Active reporting of data and metrics

Manage the process of planning and scheduling meetings, including agenda creation

Digitally share screen view with others

Presenter can see and hear participants and vice versa

Voice messages are stored online and accessible via a visual interface

Can be deployed as a single-tenant or multi-tenant product.

Contains its own IP telephony system.

Is also able to serve as contact center software.

Able to share your desktop screen or an application with the rest of the conference.

Engage in direct, instant messaging with customers, users, etc.

Allows conference participants to notifiy conference hosts when they want to speak.

Public or private sharing of digital files such as documents, audio/video, images, and more

Send messages to selected individual(s) from the entire audience

Engage in direct, instant messaging with customers, users, etc.

Scheduling web meetings is streamlined, intuitive, and integrated into calendar and email software.

Record and playback video calls

The ability to grant users access to conferences as moderators, presenters or participants--individually or based on user role or group.

Allows users to join a conference without requiring a download or a sign-in

Allows users to view videos without downloading media files

Record the audio of phone conversations for quality assurance purposes

Record the audio of phone conversations for quality assurance purposes

Record the audio of phone conversations for quality assurance purposes

Plan an event's time and location

Offers a mobile app or mobile optimized website to video conference from smartphones or tablets.

Conferences can be launched within a browser without requiring a user to download an application to their desktop.

Software is available as a downloadable desktop application.

Ability to view multiple calendars at once from within a single window

Provides customizable viewing options (e.g., day, week, month, year)

Ability to subscribe to other calendars for collaboration purposes or personal needs (work, family, school, etc.)

Ability to manage multiple calendars at a time

A list of events with their respective dates

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Schedule and manage the logistics of activities and other gatherings

Manage, store and organize emails within the system or via third-party apps

Manage various aspects of appointments including booking, rescheduling, canceling

Manage attendance for classes, shifts, meetings, or events

Create, update, and manage bookings, itineraries, and reservations

Track the amount of time spent on a job or task

Create, manage and track all task activities and progression

Track employee schedules, availability, and performance across projects and tasks

Calendar integrates with a screen reader to read and respond to calendar invites as well as schedule appointments and meetings

Calendar functions can be carried out with the use of keyboard shortcuts

The ability to automatically sync calendars across different calendar softwares (i.e. ability to sync a Google Calendar with an Outlook calendar)

Ability to import events from an existing account or another calendar

Integrates an existing calendar with another software application, such as Microsoft Teams or Slack

Set up connections to third-party platforms to improve business processes

Seamlessly integrates with 3rd party websites

Ability to customize calendar notifications including event reminders, how far in advance the notification should be received, and methods in which the notification is received (desktop notification vs. email)

Offers location-based alerts to assist with commuting to and from one location to another

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Notifications via mobile devices

Integrates with calendars to link relevant documents for meetings or appointments

Embeds live documents into websites

Integrates with third-party applications, such as business instant messaging software, collaboration tools, and project management software

Tracks changes made to documents and access all revision history

When reviewing documents, provides suggestions that can be accepted or rejected by the document owner

Provides editing and proof-reading tools such as spell check and grammar check

Exports files in multiple file formats including .docx, .pdf, .odt, .rtf, .txt or .html format

Imports documents in multiple file formats for editing

Transforms a document into a web page and publish to the internet

Ability to insert graphics, including photos, charts, drawings, graphs, etc.

Offers multiple editable templates for documents inluding flyers, resumes, calendars, newsletters, etc.

Offer various color themes which can be applied to the document

Supports Microsoft Windows operating system

Supports macOS operating system

Supports Linux operating system

Provide the ability to create a custom booking page.

Provide the ability to create custom scheduling URLs.

Provide the ability to create a personalized web embed.

Book meetings and appointments through a website or digital platform

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Allow users to set automatic working hours.

Automatically update calendars after a meeting has been booked.

Provide the ability to incorporate buffer times, leaving time before and after meetings.

Receive system updates as soon as any changes are made

Filters desks based on user-designated amenities, such as restrooms, windows, and nearby meeting rooms.

Automatically allocates adjacent seats to employees who work together on a team.

Allows administrators to create neighborhoods, keeping departments and teams together in a designated space, limiting desk booking options based on these parameters.

Enables users to schedule recurring desk reservations

Manage the reservation of workspaces

Reserve a desk space that is available

Offers a mobile app for users to book desks on the go

Integrates with employee communications software, such as Slack or Microsoft Teams.

Integrates with calendar software (e.g., Google, Microsoft, Outlook)

Integrates with a company's SSO (single sign-on) system.

Set up connections to third-party platforms to improve business processes

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Use AI to generate content in the form of text, images, videos, etc.

Provides the ability to generate images from a text prompt.

Simulates human-like speech from text inputs.

Converts images into a textual description, identifying key elements.

Use AI to generate content in the form of text, images, videos, etc.

Provides the ability to generate images from a text prompt.

Simulates human-like speech from text inputs.

Provides the ability to generate 3D renderings from a text prompt.

Converts images into a textual description, identifying key elements.

Use AI to generate content in the form of text, images, videos, etc.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Provides the ability to generate images from a text prompt.

Simulates human-like speech from text inputs.

Converts images into a textual description, identifying key elements.

Assists in creating and managing meeting agendas, ensuring that discussions stay on track and objectives are met.

Hosts virtual meetings, manages attendee lists, and controls meeting features like screen sharing and recording.

Helps schedule meetings by analyzing participants' calendars and finding suitable time slots for everyone involved. They can also send out meeting invitations and reminders.

Automatically transcribes and summarizes meeting discussions.

Recognizes and transcribes spoken words during meetings, making note of who is speaking and when.

Tracks action items and follow-up tasks, assigning responsibilities to specific participants and sending reminders.

Analyzes the sentiment of meeting participants based on their speech patterns and provides insights into the emotional tone of the meeting.

Adapts to individual preferences and learning from past interactions to provide a more personalized meeting experience.

Creates smart summaries that capture the essential information and insights from a meeting, allowing participants to recall key points, track action items, and have a comprehensive understanding of what transpired during the meeting

Offers real-time language translation, allowing participants who speak different languages to communicate effectively.

Provides real-time transcription of spoken words. This may also include closed-captioning.

Complies with accessibility standards and guidelines, such as the Web Content Accessibility Guidelines (WCAG), to ensure that the tool is accessible to individuals with disabilities.

Condenses long documents or text into a brief summary.

Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms.

Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work.

Uses AI-powered language translation tools to translate messages in real-time.

Creates, assists, or automates the generation of text-based content within the platform.

Use AI to generate content in the form of text, images, videos, etc.

Depending on the needs of the business, there can be NDAs and contacts provided if there is the need for a higher level of security.

integrate with Vaccine Tracking software and other relevant security software for extra security measures.

Can integrate with hardware like kiosks, tablets, PC, or Macs for visitor check in purposes.

Allow the capability of multiple languages to be accessed when a visitor is looking to log in in theri native language, whether domestically or abroad.

Use AI to generate content in the form of text, images, videos, etc.

Access names, contact information, and roles of employees in a centralized repository

Manage gate access to secure facilities/properties

Facial or other physical recognition to confirm identity

Define levels of authorization for access to specific files or systems

Scan and validate an ID barcode

Customize contracts and forms to collect specific information

Send messages via SMS

Manage the pre-registration process

Measure and track time including hours worked and paid time off (PTO)

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Identify and analyze unique facial features in images or videos

Manage and support multiple languages

Electronic signing method that validates the authenticity and integrity of a digital document

Verify the identity of users/devices to enable secure access

Track visitors and purpose of visits

Manage and support multiple locations

Access software remotely via mobile devices

View and track activity related to an individual, transaction, etc.

Capture photos for any type of use case

Control and manage access to wireless networks

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Profiles of users providing basic information

Improves performance based on feedback and experience

Assign issues and tasks based on availability or required skills

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Supports learning paths that combine in-person classes with online/virtual courses

Real-time, interactive learning experiences where participants engage in learning activities simultaneously

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Manage and support multiple languages

Works across multiple software systems or databases

Set up connections to third-party platforms to improve business processes

Capability to perform complex tasks without constant human input

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Works across multiple software systems or databases

Notifications/alerts for upcoming events or tasks

Capability to perform complex tasks without constant human input

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Set up connections to third-party platforms to improve business processes

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Makes informed choices based on available data and objectives

Requires an automated bot to join meetings as a participant to capture meeting content.

Enables users to search, edit, and highlight key moments within recorded content for easier reference.

Captures and stores in-meeting audio and video for post-meeting review and sharing.

Supports various video file formats

Software program that continuously adjusts its behavior based on observed data

Manage attendance for classes, shifts, meetings, or events

Provides a channel for team members to share media files, communicate, and work together

Allow users to access multiple services after entering their login credentials once

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Manage, store and organize emails within the system or via third-party apps

Track and manage schedules and meetings via an integrated calendar

View messages sent by both parties during the chat conversation

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Protect sensitive data for digital privacy

Store and organize documents in a centralized system

Store, manage, and track all electronic documents in a centralized location

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Add customized logos and colors to align with company branding

Presenter can see and hear participants and vice versa

Assemble applications and processes by dragging over and arranging pre-built components

Sub-room created within virtual meeting/class

Set up connections to third-party platforms to improve business processes

Application programming interface that allows for integration with other systems/databases

Use AI to generate content in the form of text, images, videos, etc.

Communicate using direct chat or messages within the system

Allows multiple users to simultaneously annotate on a digital whiteboard

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage the process of planning and scheduling meetings, including agenda creation

Group collaboration to solve ideas in a productive and concentrated manner.

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Gauge satisfaction and receive information for improvement and success

Access software remotely via mobile devices

Connect with meeting participants remotely over video

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Move files across different systems or networks

Reminders sent via email

Access work applications remotely, for when working away from the office and/or traveling

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Detect speech to highlight frame subjects

An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience

Use AI to convert voice into text automatically

Presenter can see and hear participants and vice versa.

Profiles of users providing basic information

Store and manage online video content

Enable custom polls/voting to facilitate decision-making or increase engagement

Schedule and manage the logistics of activities and other gatherings

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

High-definition audio and/or video capabilities

Share and present designs

Manage and track all internal and external communication conducted via calls, email, text, or chat

Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.

Edit, touch up, and convert images for publishing

Provides a channel for team members to share media files, communicate, and work together

Search and filter data across systems to locate required information by entering keywords or certain criteria

Assemble applications and processes by dragging over and arranging pre-built components

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Allow users to create, edit, and sort multiple notes

Assign issues and tasks based on availability or required skills

Track and manage the scheduling of tasks

The ability to create unique content

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Record and edit recorded audio and/or video

Tools that provide motivation and discipline to bolster productivity.

Share and present designs

Timed notification for any upcoming task, deadline, appointment, or activity

Manage, store and organize emails within the system or via third-party apps

Arrange tasks based on the level of priority or urgency

Create, manage and track all task activities and progression

Allow users to access multiple services after entering their login credentials once

Securely stores data to prevent data loss or breaches

Use AI to generate content in the form of text, images, videos, etc.

A collection of tools to be used for routine tasks within an organization such as word documents, spreadsheets, presentations, etc.

Application programming interface that allows for integration with other systems/databases

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A digital list of items that need to be completed

Communicate using direct chat or messages within the system

Track and manage schedules and meetings via an integrated calendar

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, design and manage workflows for repetitive tasks

Reporting on how each user, task or process has advanced since its initiation

Pre-designed layouts that can be customized to match preferences and requirements

Store, manage, and track all electronic documents in a centralized location

Public or private sharing of digital files such as documents, audio/video, images, and more

Import and export data to and from software applications

Allow multiple team members to edit and work on the same document

Supports video files

Tools to facilitate the production of information and promote efficiency

Plan and coordinate all the resources, costs and time needed to execute assignments

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

View and track pertinent metrics to find patterns and gain insights from data

Manage the process of planning and scheduling meetings, including agenda creation

Simultaneously record webcam and screen

Allows users to view videos without downloading media files

Allow users to access multiple services after entering their login credentials once

Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Connect with meeting participants remotely over video

Track and manage schedules and meetings via an integrated calendar

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Application programming interface that allows for integration with other systems/databases

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Provides a channel for team members to share media files, communicate, and work together

Import and export data to and from software applications

Estimate or forecast of a future scenario based on the study of present trends

Define levels of authorization for access to specific files or systems

Create, save, and store files

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Store and organize documents in a centralized system

Create backups and provide methods to recover deleted/lost data

Timed notification for any upcoming task, deadline, appointment, or activity

Highlight content and/or make notations about parts of content

Move files across different systems or networks

Communicate using direct chat or messages within the system

Edit, touch up, and convert images for publishing

Leave comments and notes on documents for others to view

Track, manage and store the applications of potential future members, customers or candidates

Allow the audience to interact or engage with the content

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to chat online in real time

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Manage and track all internal and external communication conducted via calls, email, text, or chat

Record and playback video calls

Record the audio of phone conversations for quality assurance purposes

Create, design and manage workflows for repetitive tasks

Upload and share videos with an in-app YouTube integration

Create, save, and re-purpose templates for emails, forms, etc.

Store and manage online video content

Add customized logos and colors to align with company branding

Manage, store and organize emails within the system or via third-party apps

Analyze, correct, and monitor speech for transcriptions or recordings

Use AI to generate content in the form of text, images, videos, etc.

Set up connections to third-party platforms to improve business processes

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Assemble applications and processes by dragging over and arranging pre-built components

Store and organize documents in a centralized system

Communicate using direct chat or messages within the system

Move files across different systems or networks

Set up connections to third-party platforms to improve business processes

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience

Save a screenshot of your desktop as an image

Track and manage schedules and meetings via an integrated calendar

Allow several participants to share screens simultaneously

Access software remotely via mobile devices

Group collaboration to solve ideas in a productive and concentrated manner.

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Application programming interface that allows for integration with other systems/databases

Synchronize with other calendars to view mutual availability and schedules

Gauge satisfaction and receive information for improvement and success

Add customized logos and colors to align with company branding

Reminders sent via email

Share screens of either your computer's desktop or your browser tab with another computer

Manage, store and organize emails within the system or via third-party apps

Manage the process of planning and scheduling meetings, including agenda creation

Provides a channel for team members to share media files, communicate, and work together

Display your computer screen wirelessly on a TV or projector screen for real-time sharing with a large audience

Highlight content and/or make notations about parts of content

Use AI to generate content in the form of text, images, videos, etc.

Allows multiple users to simultaneously annotate on a digital whiteboard

Share only a specific tab on your desktop while continuing to work in other tabs without sharing them

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Create, save, and store files

Share screens from your tablet or smartphone

Store and manage online video content

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Share your screen with a third party to enable them to see what changes/actions are being performed as they happen

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Allow one presenter to pass control of the screen sharing to another participant

Assemble applications and processes by dragging over and arranging pre-built components

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Supports various video file formats

Plan availability and assign specific time slots for tasks and resources

Define levels of authorization for access to specific files or systems

Indication whether a resource is available or protected from allocation

An @mention is a way to tag or notify a specific person about a message/post

Leave comments and notes on documents for others to view

Timed notification for any upcoming task, deadline, appointment, or activity

Reporting on how each user, task or process has advanced since its initiation

Allow users to access multiple services after entering their login credentials once

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Import and export data to and from software applications

Ability to make voice calls within the system

Search and filter data across systems to locate required information by entering keywords or certain criteria

Review data from past periods to reveal recurring tendencies and predict future performance

Use AI to generate content in the form of text, images, videos, etc.

Computer-based system that allows users to send and receive voice messages

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Identify the number and contact information of a caller before answering the phone

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Track and document all activities across devices, networks, and other systems

Track interaction history by documenting conversations for contacts

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Upload or use pre-set virtual backgrounds during video meetings

Access software remotely via mobile devices

Manage, organize, and store contact information

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Define levels of authorization for access to specific files or systems

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Transfers live calls to other agents

Group messaging lets multiple people carry on a group conversation

Record the audio of phone conversations for quality assurance purposes

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Listen to live phone conversations for the purpose of training and assessing agent performance

Create, manage and track all task activities and progression

Send messages via SMS

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Sends voice calls to a specific queue based on predetermined criteria

Two-way actions and communication between multiple users in real time

Allow users to access multiple services after entering their login credentials once

Communicate using direct chat or messages within the system

An extended application or connector that enables users to perform additional services with their current set of tools

Preview materials before finalizing projects

Use AI to generate content in the form of text, images, videos, etc.

Assemble applications and processes by dragging over and arranging pre-built components

A record of all activities within the system, including user access, changes made, etc.

Import and export data to and from software applications

Personalize delivered content based on characteristics, preferences, behavior or other data across the network

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage and support multiple languages

Automatically send mass notifications or alerts for any emergency or crisis

Electronically display menu item options for customers to make selections from

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Application programming interface that allows for integration with other systems/databases

Expand the format in which multimedia files and web content are delivered in RSS feeds

Predict future data based on historical data sets

Manage and support multiple locations

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track and analyze various metrics such as demographics, psychographics, behavior and other insights

Supports various file formats

Collection of images, videos and other digital content that can be used

Pre-designed layouts that can be customized to match preferences and requirements

Adheres to regulations designed to ensure the safety, transparency, and ethical use of AI systems in the European Union

Configure publication's layout before publishing

Process of dividing customers into groups based on common characteristics

Automatic update of information / software

Facilitate the display of multimedia content across multiple screens

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Protect sensitive data for digital privacy

Add customized logos and colors to align with company branding

Accept, record, and reconcile financial transactions

At least a username and password is required to access the system

Determines the location of a device using GPS or an IP address

Extra layer of security that requires not only a password and username but also something specific to that user

Monitor the movement of one or more IT assets throughout the organization

Deploy updates or install new software remotely

Identify the physical location of an individual, asset, device, etc.

Development of custom software, web apps, mobile apps, etc.

Control and manage access to wireless networks

Print tickets, receipts, and other information on location

Alter the layout and content of reports

Access work applications remotely, for when working away from the office and/or traveling

Gauge satisfaction and receive information for improvement and success

Manage the process of receiving, preparing, and delivering orders for goods/products

Notifications via mobile devices

Allow or block access to specific domains and individual pages

Notifications that are delivered to users as soon as an event occurs

Allows users to view videos without downloading media files

On-screen keyboard that can be used without the need for physical keys/keyboard

Track and interpret metrics on the usage of company resources

Find & retrieve relevant data or documents

Observe and track the demand, usage, progress or quality of a system, product, or user

System alerts about the need to escalate an issue or request

Civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life

Design, modify, and organize how content is displayed on a system interface

Digital displays use technologies such as LCD, LED, projection and e-paper

Electronic signing method that validates the authenticity and integrity of a digital document

Stored list of contacts and groups

Schedule in-person or online classes

Pre-designed layouts that can be customized to match preferences and requirements

Reminders sent via email

Plan availability and assign specific time slots for tasks and resources

Alter the layout and content of reports

Active reporting of data and metrics

Define levels of authorization for access to specific files or systems

Send messages via SMS

Automatically create schedules based on business needs or employee availability and qualifications

Track and manage the scheduling of tasks

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Timed notification for any upcoming task, deadline, appointment, or activity

Track the attendance of specific individuals or groups

A collection of customer information such as contact details, demographics, previous interactions, etc.

Provides a channel for team members to share media files, communicate, and work together

Add customized logos and colors to align with company branding

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Receive data and information in real time

Electronically collect payments for goods or services

Customize contracts and forms to collect specific information

Synchronize with other calendars to view mutual availability and schedules

Application programming interface that allows for integration with other systems/databases

Customize data fields to support various needs and use cases

Assemble applications and processes by dragging over and arranging pre-built components

A way to visually represent data where different categories of items are marked with different colors

Plan an event's time and location

Receive system updates as soon as any changes are made

Track and document all activities across devices, networks, and other systems

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Define levels of authorization for access to specific files or systems

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Reminders sent via email

Allow organizations to streamline the check-in process for visitors.

identification of people who have recently been in contact with someone diagnosed with an infectious disease

View and track pertinent metrics to find patterns and gain insights from data

Manage, store and organize emails within the system or via third-party apps

Process of understanding one's position in a physical space via planned routes, signs, colors and images

Gauge satisfaction and receive information for improvement and success

Matrix barcode that stores information

A calendar or map that shows occupied and available desks

Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour

Book meetings and appointments through a website or digital platform

Create, update, and manage bookings, itineraries, and reservations

Multiple employees utilizing a singular physical workstation at varying intervals

Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room

Track the frequency of asset usage

Assemble applications and processes by dragging over and arranging pre-built components

Allow users to access multiple services after entering their login credentials once

Application programming interface that allows for integration with other systems/databases

Gateway through which employees can access the system

Track and manage schedules and meetings via an integrated calendar

Accept, record, and reconcile financial transactions

Indication whether a resource is available or protected from allocation

Access names, contact information, and roles of employees in a centralized repository

Plan availability and assign specific time slots for tasks and resources

Synchronize with other calendars to view mutual availability and schedules

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group messaging lets multiple people carry on a group conversation

Process of sending a large number of documents, messages or emails to multiple recipients at once

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Input different types of content and edit text formats, fonts, font sizes, and colors

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Online forums/groups where users can ask questions, share ideas, best practices, etc.

View messages sent by both parties during the chat conversation

Manage, organize, and store contact information

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Retrieve sent messages from mailboxes of recipients who haven't yet opened it

Shortcuts for inputting frequently used messages

Store and organize documents in a centralized system

Provides a channel for team members to share media files, communicate, and work together

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Alter the default workflow to meet your organization's needs

Allow users to access multiple services after entering their login credentials once

Define levels of authorization for access to specific files or systems

Create, manage and track all task activities and progression

Timed notification for any upcoming task, deadline, appointment, or activity

Ability to see if recipient has viewed/opened the message

An @mention is a way to tag or notify a specific person about a message/post

Application programming interface that allows for integration with other systems/databases

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Engage in direct, instant messaging with customers, users, etc.

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Import and export data to and from software applications

Manage, store and organize emails within the system or via third-party apps

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Track and document all activities across devices, networks, and other systems

Notify large groups of people simultaneously about important updates.

Add customized logos and colors to align with company branding

Assemble applications and processes by dragging over and arranging pre-built components

Leave comments and notes on documents for others to view

Electronic storage of staff/employee contact information and job status in a centralized repository

Send personal messages to clients or attendees

A list of events with their respective dates

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Pre-designed layouts that can be customized to match preferences and requirements

Receive system updates as soon as any changes are made

Store photos of employees

Notifications via mobile devices

Tracks metrics that provide insight into how a user interacts with any interface or product

Allows users to publish blogs on social site

Track and manage the scheduling of tasks

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Timed notification for any upcoming task, deadline, appointment, or activity

Managing and trading shift details between employees

Automatically create schedules based on business needs or employee availability and qualifications

Assemble applications and processes by dragging over and arranging pre-built components

Access software remotely via mobile devices

Based on availability, instantly confirm or deny a request when a new booking is made

Manage and support multiple locations

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

Define levels of authorization for access to specific files or systems

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Track and document all activities across devices, networks, and other systems

Track the amount of time spent on a job or task

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Application programming interface that allows for integration with other systems/databases

Manage and track employee attendance

Online portal through which end users can access the system, manage tasks, or obtain information

Use AI to generate content in the form of text, images, videos, etc.

Track and manage schedules and meetings via an integrated calendar

Notifications that are delivered to users as soon as an event occurs

Schedule in-person or online classes

Assign working shifts or tasks to employees based on their availability

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Create, update, and manage bookings, itineraries, and reservations

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track employee schedules, availability, and performance across projects and tasks

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Automatically find mutually available meeting time slots across multiple calendars

A collection of customer information such as contact details, demographics, previous interactions, etc.

Schedule appointments via a calendar

Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Synchronize with other calendars to view mutual availability and schedules

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, design, and visually represent processes within the software

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Create, manage and track all task activities and progression

Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects

Communicate using direct chat or messages within the system

Notifications that are delivered to users as soon as an event occurs

Store, manage, and track all electronic documents in a centralized location

Create, manage, or update project workflows.

Create, save, and re-purpose templates for emails, forms, etc.

Allow users to access multiple services after entering their login credentials once

Allows multiple users to simultaneously annotate on a digital whiteboard

Organize and group data or items based on various criteria

Estimate or forecast of a future scenario based on the study of present trends

Manage the process of planning and scheduling meetings, including agenda creation

Diagram used to organize information in a hierarchical way to show relationships

Connect with meeting participants remotely over video

Plan and coordinate all the resources, costs and time needed to execute assignments

Enables schematic data presentation through org charts, mind maps, flowcharts, and process diagrams.

Provides a channel for team members to share media files, communicate, and work together

Create, draw, and annotate graphical content directly within the software application

Group collaboration to solve ideas in a productive and concentrated manner.

Create, design and manage workflows for repetitive tasks

Record and save a video file of what is happening on a computer screen

Organize and schedule projects

The creation, development, and sharing of potentially innovative new ideas

Canvas that can be used to create and collaborate in person and online.

Receive system updates as soon as any changes are made

Application programming interface that allows for integration with other systems/databases

Leave comments and notes on documents for others to view

Use AI to generate content in the form of text, images, videos, etc.

Track and manage the scheduling of tasks

Manage the accounting and financial aspects of multiple operations and departments or ongoing projects from a single location

Define levels of authorization for access to specific files or systems

Import and export data to and from software applications

Track revisions and updates made to files and navigate between different versions

Share and present designs

Store and organize documents in a centralized system

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Move files across different systems or networks

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Track the status and progress of tasks

View and track pertinent metrics to find patterns and gain insights from data

Store and manage images

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Track what was updated, who made the changes, compare two revisions, and revert or perform another revision

Utilizes artificial intelligence to provide content suggestions to users as they type

Provides a channel for team members to share media files, communicate, and work together

Sample files or documents that could be customized as needed or used as is

Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc.

Choose the desired tone for content to be generated

Manage and support multiple languages

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Autocompletion of a word or phrase that the user is typing

Export content in multiple document formats such as .pdf, .txt, .doc, .xls, and more based on requirements

Dictionary/Thesaurus

Create and save approved content for re-use across the team or business

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Set up connections to third-party platforms to improve business processes

View and track pertinent metrics to find patterns and gain insights from data

Create, design and manage workflows for repetitive tasks

Pre-designed layouts that can be customized to match preferences and requirements

Rules followed by the software/AI can be configured by users to suit their specific needs

Application programming interface that allows for integration with other systems/databases

Automatic correction of spelling and/or grammatical mistakes

Process and analyze human language in text or audio form

Identify different languages

Platforms that assist marketers in identifying relevant keywords for their content, websites, or advertising campaigns

Edit text as needed

Automatically saves entered text/data

Provides centralized location and shareable capabilities for storage, distribution, and editing of brand guidelines

Use AI to generate content in the form of text, images, videos, etc.

Enable custom polls/voting to facilitate decision-making or increase engagement

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Creation, administration, and evaluation of assessments or tests

Store and manage online video content

Plan availability and assign specific time slots for tasks and resources

Receive data and information in real time

Allow the audience to interact or engage with the content

Connect with meeting participants remotely over video

Broadcast live video streams

Sub-room created within virtual meeting/class

Import and export data to and from software applications

Alter the layout and content of reports

Centralized repository to store content and assets

Manage attendance for classes, shifts, meetings, or events

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track the attendance of specific individuals or groups

Schedule in-person or online classes

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Set up connections to third-party platforms to improve business processes

Database of students to track personal information of individuals and families

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Organize and track educational activities

Add customized logos and colors to align with company branding

Application programming interface that allows for integration with other systems/databases

Integration with LMS system

Developing custom training courses for educating employees or for teachers to create courses for their students

View and track pertinent metrics to find patterns and gain insights from data

Classes/sessions accessible via web browser of built-in video conferencing

Document and report the progress of ongoing projects

Set up connections to third-party platforms to improve business processes

Access event or meeting agenda online

Train your system to interpret and transcribe voice messages

Plan availability and assign specific time slots for tasks and resources

Connect with meeting participants remotely over video

Tools that provide relevant information at specific times to support judgments and courses of action

WCAG accessibility compliance

Offers real-time language translation for multilingual participants

Completes tasks independently without constant human intervention

Create and share notes/annotations taken during meetings

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Categorize emotions expressed and identify if they are positive, negative or neutral

Voice conversion to text

Record live video calls to play later

Allow users to search, edit, and highlight meeting moments

Track the status of discussed/agreed tasks