[ Zoom Wo... Reviews ](https://www.g2.com/products/zoom-workplace/reviews) [ Zoom Wo... Reviews ](https://www.g2.com/products/zoom-workplace/reviews) # Zoom Workplace Features ##### ## Content Sharing (7) Video Streaming Live streams audio and video from both teacher and student managed devices Session Recording Captures each session via a stream recording feature File Sharing The ability to share PowerPoints, images, and other file types Presentation Streaming Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Video Call Recording Record and playback video calls Two-Way Audio & Video Presenter can see and hear participants and vice versa Two Way Audio & Video Presenter can see and hear participants and vice versa. Show More ##### ## Collaboration (8) Whiteboard Contains an interactive whiteboard for both student and teacher use Hand Raising Provides a hand raising feature for students that wish to ask questions or offer insight Participation Controls Teachers control participation permissions for students Survey Tools Creates online polls within the classroom environment Screen Sharing Permits screen sharing between the teacher and students Interactive Whiteboard Virtual whiteboards allow instructors to share information with students in real-time Multi-User Collaboration Allows multiple users to collaborate on a single document and see edits in real-time Real-Time Communication Allows users to communicate in real-time via chat and comments within the document Show More ##### ## Functionality (7) Technical Support Live technical support available for all users Live Chat Text chat tools within the classroom Markup Tools Ability to markup different media types within a session Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Video Support Supports various video file formats Chat/Messaging Communicate using direct chat or messages within the system Real-Time Chat Engage in direct, instant messaging with customers, users, etc. Show More ##### ## Business Instant Messaging (9) File Sharing Allows users to send and open various file types. Notifications Notifies users when they have been contacted or tagged. Search Message content search capability. Screen Sharing Digitally share screen view with others Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Mobile Application Software can be accessed through a downloadable mobile application. Web Application Software can be accessed through a downloadable desktop app or a cloud-based site. Third-Party Integrations Set up connections to third-party platforms to improve business processes Active Directory Integration Integrates with Active Directory Show More ##### ## Business Instant Messaging (4) Audio Conferencing Allows users to communicate via audio call. Video Conferencing Allows users to communicate via video call. Two-Way Audio & Video Presenter can see and hear participants and vice versa Conferencing Show More ##### ## Grammar (4) Grammar Check Checks for grammar errors like misspellings, sentence run-on, etc. Tone Check Evaulates emotional tone of words written. Sentence Formatting Ensures sentences are formatted properly. Spell Check Show More ##### ## Formatting (4) Plagiarism Check Checks for instances of plagirism. Style Editor Evalutes that work has been done within the guildlines of a given writing style (MLA, APA, Chicago, etc.). Citation Finder Finds and formats citations for works mentioned. Rich Text Editor Input different types of content and edit text formats, fonts, font sizes, and colors Show More ##### ## Content (3) Content Ideas Assists in the ideation process for creating new content, including themes, content types, titles and more Content Generation Generates sentences, paragraphs, or papers based on sample text or a topic. Form Generation Generates a form based on information presented. Show More ##### ## Product Type (2) Standalone Application Application is available as a standlone product. Plugin Application is available as a plugin used with another document creation product. Show More ##### ## Design Tools (7) Drawing Allows users to draw on the whiteboard. Marker Colors Assigns or allows users to pick different colors to designate who is drawing. Mind Mapping Provides tools that design mind maps for brainstorming sessions. Templates Provides premade templates to organize the whiteboard. Drag-and-Drop Allows users to drag and drop images, videos, links, and other content onto the whiteboard. Project Templates Pre-designed project plans that can be customized Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Show More ##### ## Communication Tools (2) Voting Offers a built-in voting system. Commenting Allows users to annotate the whiteboard or comment on specific pieces of content on it. Show More ##### ## Integrations (9) CMS Integrations Integrates with outside content management systems to save the whiteboard or pull content from. Sharing Allows users to share or export whiteboards to other software. Third-Party Integrations Set up connections to third-party platforms to improve business processes MS Teams Integration This software integrates with Microsoft Teams. Email Integration This software integrates with popular email providers. Zoom Integration This software integrates with Zoom. Google Meet Integration This software integrates with Google Meet. Salesforce Integration This software integrates with Salesforce. Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Software Offering (3) In-Browser Product is available as an in-browser application. Desktop App Product is available as a downloadable desktop application. Mobile App Product is available as a mobile application. Show More ##### ## Conferencing Options (6) Group Live Chat Provides a live chat feed during a screen sharing session. Audio Conferencing Allows users to communicate via audio channels. Video Conferencing Allows users to communicate via video channels. Video Streaming Allows users to view videos without downloading media files Two-Way Audio & Video Presenter can see and hear participants and vice versa Conferencing Show More ##### ## Presenter Tools (4) Live Preview Provides a live preview of what viewers are seeing in real-time. Notifications Blocker Blocks notifications from other applications from appearing during a screen sharing session. Remote Control Allows users to give audience members control of cursors or tools on the shared screen. Switch Presenter Allows presenters to relinguish presenter access to another user in a call. Show More ##### ## Application Tools (5) Password Protection Provides password protection to screen sharing sessions. Video Call Recording Record and playback video calls In-Browser Application Software is available within browsers. Screen Recording Record and save a video file of what is happening on a computer screen On-Demand Recording Record the audio of phone conversations for quality assurance purposes Show More ##### ## Platform Basics (36) Screen Capture Provides the ability to screen capture a still image of a user's full desktop, specific window or a small portion of the user's screen. Video Capture Provides the ability to video capture a user's full desktop, specific window or a small portion of the user's screen. Image Editor Allows users to edit and annotate screen captures and video captures with markup tools and image editing tools. Audio Capture Record audio or import/upload audio files Visitor Check-In Allows guests to check-in using the platform's built-in dashboard. Mail Management Provides delivery management resources to help manage incoming and outgoing mail, such as delivery notifications, package delivery photos and a log of delivered mail. Visitor Database Allow users to track on-site visitors, previous visits, and provides visitor log insights. Reports & Analytics Using the database of visitor information, provide insights into regular visitors and their frequency of visits to plan for future arrival. Plus enable access for certain admin in case of audits, emergency, or checking anomalies. Blacklist Screenings Cross-check visitor information with resitrcited visitor lists both with the building, nationally and internationally to ensure no dangerous visitors are allowed on the premises. Badge Issuance Scan faces or IDs for issuing approved visitor badges. Store photo information in database for record keeping. Automation Automate manual tasks such as visitor arrival and departure notifications, and contact information autofilling. Workflow Management Create, design and manage workflows for repetitive tasks Document Management Store, manage, and track all electronic documents in a centralized location Registration Management Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Contact Management Manage, organize, and store contact information Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Parking Management Manage, optimize, and automate tasks related to parking operations Badge Management Create, manage, and print wearable badges Email Management Manage, store and organize emails within the system or via third-party apps Access Management Control and manage access to company resources Remotely Content Management Ability to remotely control the content displayed across digital screens. Content Scheduling Ability to schedule digital signage content in advance. Multi-User Access Enables individuals with different roles within the operator’s organization to control the content that is being published on the digital signage network. Task Scheduling Track and manage the scheduling of tasks Mobile Access Access software remotely via mobile devices Inventory Management Track and manage inventory levels to maintain proper supply Interactive Content Allow the audience to interact or engage with the content File Management Create, save, and store files User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Policy Management Create, manage, and track policies and procedures within an organization Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Survey/Poll Management Create and administer polls and surveys Offline Access Ability of websites, web applications, or mobile applications to function without an active internet connection Mobile Device Management Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. Remote Display Management Remotely schedule and display multimedia content regardless of where you are Playlist Management Create playlists of content and media types & manage the distribution of those playlists to display screens Show More ##### ## Platform Content (8) Scrolling Capture Allows users to capture a full screen capture while scrolling down a page. Text Extraction Lets users extract text from a screen capture. Screen Record Helps users record a video capture and save it as a video file, audio file or GIF file. Video Support Supports various video file formats Media Formats Provides users the ability to upload a variety of media formats, including photos, videos, and URL addresses for live web pages. Media Editor Provides users the built-in ability to edit parts of their designs, like images and text. WYSIWYG Editor What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Visual Editor Program to edit text files that renders the content in accordance with embedded markup code such as HTML Show More ##### ## Platform Additional Functionality (10) File Sharing Provides robust sharing and publishing options. Platform Search Lets users search the platform for saved screen and video captures, as well as stock images. Integration Integrates with related tools that simplify platform management and usage. Screen Grouping Allows users to organize multiple screens into a single unit. Asset Management Integration Ability to connect and integrate with your asset management sources to feed your screen from where your assets are housed. Network Reporting Provides detailed information about the content assets and playback, playbackmedia players, and user management. Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services User Session Management Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system Touch Screen Interactivity between software and users by touching areas on the screen of display devices Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Show More ##### ## Inbox Tools (4) Unified Inbox Consolidates multiple email accounts into one viewable platform. Filters Allows users to filter their emails by sender, date received, opened, etc. Reminders Gives users reminders to send or reply to emails. Notifications Provides notifications when users receive new emails. Show More ##### ## Coordination Tools (3) Calendar Provides a native calendar. Contacts Provides a native contact book. Task Management Offers built-in task creation and assignment functionality. Show More ##### ## Software Options (2) Desktop Application Software available as a downloadable desktop application. Mobile Application Software available as a mobile application. Show More ##### ## Platform Data (4) Automation Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. Analytics Allows users to track on-site visitors previous visits and future visits and provides visitor log insights. Visitor Logs Allows users to screen incoming vistiors, add flagged visitors to watchlists and get notified of when a flagged visitor enters the facility. Dashboard Provides a dashboard with check-in and check-out capabilities and visitor logs. Show More ##### ## Platform Interoperability (4) Notifications Sends a notification to users of a visitors arrival and departure. Hardware Works with hardware, such as iPads, for an interactive representation of the platform that is easy to use by visitors. Emergency Notification Automatically send mass notifications or alerts for any emergency or crisis Hardware Integrates with existing hardware. Show More ##### ## Features (15) Voicemail to Email Transcribes voice messages to email. Voicemail to SMS Transcribes voice messages and delivers them via text message. File Sharing Includes a way to easily share files between users. Voice Conferencing Allows multi-participant phone conferences. Video Conferencing Can host video conferences. Conference Transcripts Records and transcribes voice and video conferences. Electronic Faxes Create, edit, preview, and send faxes electronically IVR Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Video Call Recording Record and playback video calls Customizable Reports Alter the layout and content of reports Real-Time Reporting Active reporting of data and metrics Meeting Management Manage the process of planning and scheduling meetings, including agenda creation Screen Sharing Digitally share screen view with others Two-Way Audio & Video Presenter can see and hear participants and vice versa Virtual Voicemail Voice messages are stored online and accessible via a visual interface Show More ##### ## Extensions (3) Tenancy Flexibility Can be deployed as a single-tenant or multi-tenant product. Native VoIP Contains its own IP telephony system. CCaaS Option Is also able to serve as contact center software. Show More ##### ## Collaboration Tools (6) Screen Sharing Able to share your desktop screen or an application with the rest of the conference. Real-Time Chat Engage in direct, instant messaging with customers, users, etc. Hand Raising Allows conference participants to notifiy conference hosts when they want to speak. File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Private Chat Send messages to selected individual(s) from the entire audience Real-Time Chat Engage in direct, instant messaging with customers, users, etc. Show More ##### ## Meeting Coordination (9) Scheduling Scheduling web meetings is streamlined, intuitive, and integrated into calendar and email software. Video Call Recording Record and playback video calls Participant Permissions The ability to grant users access to conferences as moderators, presenters or participants--individually or based on user role or group. One-Click Join Allows users to join a conference without requiring a download or a sign-in Video Streaming Allows users to view videos without downloading media files On-Demand Recording Record the audio of phone conversations for quality assurance purposes Call Recording Record the audio of phone conversations for quality assurance purposes Call Recording Record the audio of phone conversations for quality assurance purposes Event Scheduling Plan an event's time and location Show More ##### ## Software Type (3) Mobile Offers a mobile app or mobile optimized website to video conference from smartphones or tablets. Browser Application Conferences can be launched within a browser without requiring a user to download an application to their desktop. Desktop Application Software is available as a downloadable desktop application. Show More ##### ## Calendar View (2) Multi-Calendar View Ability to view multiple calendars at once from within a single window Customizable Viewing Provides customizable viewing options (e.g., day, week, month, year) Show More ##### ## Shared Calendar (12) Calendar Collaboration Ability to subscribe to other calendars for collaboration purposes or personal needs (work, family, school, etc.) Multiple Calendar Management Ability to manage multiple calendars at a time Event Calendar A list of events with their respective dates Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Event Management Schedule and manage the logistics of activities and other gatherings Email Management Manage, store and organize emails within the system or via third-party apps Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Attendance Management Manage attendance for classes, shifts, meetings, or events Booking Management Create, update, and manage bookings, itineraries, and reservations Timesheet Management Track the amount of time spent on a job or task Task Management Create, manage and track all task activities and progression Employee Management Track employee schedules, availability, and performance across projects and tasks Show More ##### ## Accessibility (2) Screen Reader Compatibility Calendar integrates with a screen reader to read and respond to calendar invites as well as schedule appointments and meetings Keyboard Shortcuts Calendar functions can be carried out with the use of keyboard shortcuts Show More ##### ## Integration (5) Sync Multiple Calendars The ability to automatically sync calendars across different calendar softwares (i.e. ability to sync a Google Calendar with an Outlook calendar) Import Events Ability to import events from an existing account or another calendar Software Integrations Integrates an existing calendar with another software application, such as Microsoft Teams or Slack Third-Party Integrations Set up connections to third-party platforms to improve business processes Website Integration Seamlessly integrates with 3rd party websites Show More ##### ## Notifications (4) Customized Calendar Notifications Ability to customize calendar notifications including event reminders, how far in advance the notification should be received, and methods in which the notification is received (desktop notification vs. email) Location-Based Alerts Offers location-based alerts to assist with commuting to and from one location to another Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Mobile Alerts Notifications via mobile devices Show More ##### ## Integrate & Embed (3) Calendar Integrates with calendars to link relevant documents for meetings or appointments Website Embeds live documents into websites Applications Integrates with third-party applications, such as business instant messaging software, collaboration tools, and project management software Show More ##### ## Edit & Revise (3) Revision History Tracks changes made to documents and access all revision history Suggestion Mode When reviewing documents, provides suggestions that can be accepted or rejected by the document owner Document Editor Provides editing and proof-reading tools such as spell check and grammar check Show More ##### ## File Types (3) Export Exports files in multiple file formats including .docx, .pdf, .odt, .rtf, .txt or .html format Import Imports documents in multiple file formats for editing Web Publishing Transforms a document into a web page and publish to the internet Show More ##### ## Design (3) Graphics Ability to insert graphics, including photos, charts, drawings, graphs, etc. Templates Offers multiple editable templates for documents inluding flyers, resumes, calendars, newsletters, etc. Themes Offer various color themes which can be applied to the document Show More ##### ## Operating System (3) PC Operating System Supports Microsoft Windows operating system Mac Operating System Supports macOS operating system Linux Operating System Supports Linux operating system Show More ##### ## Branding & Customizatio (5) Custom Booking Page Provide the ability to create a custom booking page. Personalized Links Provide the ability to create custom scheduling URLs. Personalized Web Embed Provide the ability to create a personalized web embed. Online Booking Book meetings and appointments through a website or digital platform Room Booking Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Show More ##### ## Automatic Rules & Configurations (4) Set Working Hours Allow users to set automatic working hours. Automatic Updates Automatically update calendars after a meeting has been booked. Buffer Times Provide the ability to incorporate buffer times, leaving time before and after meetings. Real-Time Updates Receive system updates as soon as any changes are made Show More ##### ## Seating Options (6) Amenities Filters desks based on user-designated amenities, such as restrooms, windows, and nearby meeting rooms. Automatic Grouping Automatically allocates adjacent seats to employees who work together on a team. Predefined Neighborhoods Allows administrators to create neighborhoods, keeping departments and teams together in a designated space, limiting desk booking options based on these parameters. Recurring Reservations Enables users to schedule recurring desk reservations Space Reservation Manage the reservation of workspaces Desk Reservation Reserve a desk space that is available Show More ##### ## Tech Stack (5) Moble App Offering Offers a mobile app for users to book desks on the go Employee Communications Integrations Integrates with employee communications software, such as Slack or Microsoft Teams. Calendar Integrations Integrates with calendar software (e.g., Google, Microsoft, Outlook) SSO Compatible Integrates with a company's SSO (single sign-on) system. Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Generative AI (17) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Generative AI Use AI to generate content in the form of text, images, videos, etc. AI Text-to-Image Provides the ability to generate images from a text prompt. AI Text-to-Speech Simulates human-like speech from text inputs. AI Image-to-Text Converts images into a textual description, identifying key elements. Generative AI Use AI to generate content in the form of text, images, videos, etc. AI Text-to-Image Provides the ability to generate images from a text prompt. AI Text-to-Speech Simulates human-like speech from text inputs. AI Text-to-3D Provides the ability to generate 3D renderings from a text prompt. AI Image-to-Text Converts images into a textual description, identifying key elements. Generative AI Use AI to generate content in the form of text, images, videos, etc. AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text-to-Image Provides the ability to generate images from a text prompt. AI Text-to-Speech Simulates human-like speech from text inputs. AI Image-to-Text Converts images into a textual description, identifying key elements. Show More ##### ## Meeting Prep - AI Meeting Assistants (3) Agenda Management Assists in creating and managing meeting agendas, ensuring that discussions stay on track and objectives are met. Virtual Meeting Hosting Hosts virtual meetings, manages attendee lists, and controls meeting features like screen sharing and recording. Automated Scheduling Helps schedule meetings by analyzing participants' calendars and finding suitable time slots for everyone involved. They can also send out meeting invitations and reminders. Show More ##### ## Meeting Automation - AI Meeting Assistants (3) Automated Note-Taking Automatically transcribes and summarizes meeting discussions. Voice Recognition Recognizes and transcribes spoken words during meetings, making note of who is speaking and when. Action Item Tracking Tracks action items and follow-up tasks, assigning responsibilities to specific participants and sending reminders. Show More ##### ## Meeting Insights - AI Meeting Assistants (3) Sentiment Analysis Analyzes the sentiment of meeting participants based on their speech patterns and provides insights into the emotional tone of the meeting. Personalization Adapts to individual preferences and learning from past interactions to provide a more personalized meeting experience. Smart Summaries Creates smart summaries that capture the essential information and insights from a meeting, allowing participants to recall key points, track action items, and have a comprehensive understanding of what transpired during the meeting Show More ##### ## Accessibility - AI Meeting Assistants (3) Language Translation Offers real-time language translation, allowing participants who speak different languages to communicate effectively. Real-Time Transcription Provides real-time transcription of spoken words. This may also include closed-captioning. Accessibility Guidelines Compliance Complies with accessibility standards and guidelines, such as the Web Content Accessibility Guidelines (WCAG), to ensure that the tool is accessible to individuals with disabilities. Show More ##### ## Generative AI - Business Instant Messaging (1) Text Summarization Condenses long documents or text into a brief summary. Show More ##### ## AI - Business Instant Messaging (5) AI Powered Search Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms. Smart Notifications Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work. AI Powered Language Translation Uses AI-powered language translation tools to translate messages in real-time. Content Generation Creates, assists, or automates the generation of text-based content within the platform. Generative AI Use AI to generate content in the form of text, images, videos, etc. Show More ##### ## Additional Functionality - Visitor Management (27) NDA & Contract Signing Depending on the needs of the business, there can be NDAs and contacts provided if there is the need for a higher level of security. Integrations with Relevant Software integrate with Vaccine Tracking software and other relevant security software for extra security measures. Hardware Integration Can integrate with hardware like kiosks, tablets, PC, or Macs for visitor check in purposes. Multi-lingual Support Allow the capability of multiple languages to be accessed when a visitor is looking to log in in theri native language, whether domestically or abroad. Generative AI Use AI to generate content in the form of text, images, videos, etc. Employee Directory Access names, contact information, and roles of employees in a centralized repository Security Gate Access Control Manage gate access to secure facilities/properties Biometric Recognition Facial or other physical recognition to confirm identity Access Controls/Permissions Define levels of authorization for access to specific files or systems ID Scanning Scan and validate an ID barcode Customizable Forms Customize contracts and forms to collect specific information SMS Messaging Send messages via SMS Pre-Registration Manage the pre-registration process Time Tracking Measure and track time including hours worked and paid time off (PTO) Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Facial Recognition Identify and analyze unique facial features in images or videos Multi-Language Manage and support multiple languages Digital Signature Electronic signing method that validates the authenticity and integrity of a digital document Authentication Verify the identity of users/devices to enable secure access Visitor Tracking Track visitors and purpose of visits Multi-Location Manage and support multiple locations Mobile Access Access software remotely via mobile devices Watch List View and track activity related to an individual, transaction, etc. Photo Capture Capture photos for any type of use case Wireless Internet Access Control Control and manage access to wireless networks AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users User Profiles Profiles of users providing basic information Show More ##### ## Agentic AI - Virtual Classroom (5) Adaptive Learning Improves performance based on feedback and experience Assignment Management Assign issues and tasks based on availability or required skills Self-paced Learning Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Blended Learning Supports learning paths that combine in-person classes with online/virtual courses Synchronous Learning Real-time, interactive learning experiences where participants engage in learning activities simultaneously Show More ##### ## Agentic AI - Business Instant Messaging (3) Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Multi-Language Manage and support multiple languages Show More ##### ## Agentic AI - Digital Signage (2) Cross-system Integration Works across multiple software systems or databases Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Agentic AI - Video Conferencing (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Calendar (2) Cross-system Integration Works across multiple software systems or databases Calendar/Reminder System Notifications/alerts for upcoming events or tasks Show More ##### ## Agentic AI - Screen and Video Capture (1) Autonomous Task Execution Capability to perform complex tasks without constant human input Show More ##### ## Agentic AI - Document Creation (1) Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Visitor Management (1) Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Productivity Bots (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Decision Making Makes informed choices based on available data and objectives Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Agentic AI - Collaborative Whiteboard (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Show More ##### ## Agentic AI - UCaaS Platforms (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Agentic AI - Screen Sharing (1) Decision Making Makes informed choices based on available data and objectives Show More ##### ## Email Client - Agentic AI (2) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Show More ##### ## Agentic AI - Business Scheduling (2) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Show More ##### ## Agentic AI - AI Meeting Assistants (4) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Decision Making Makes informed choices based on available data and objectives Show More ##### ## Action Item Detection - AI Note-taking Software (2) Action Item extraction Helps in automatic extraction of tasks, deadlines, and follow-ups from meetings or conversations. Summary Generation Assists in generating concise summaries highlighting key action items. Show More ##### ## Automatic Transcription - AI Note-taking Software (1) Speech-to-text Transcription Enables real-time transcription of meetings, calls, and conversations. Show More ##### ## Collaboration & Sharing - AI Note-taking Software (1) Team-based Access Enables real-time collaboration and share the files securely with the stakeholders. Show More ##### ## Language & Accent Support - AI Note-taking Software (1) Multi-Language and Accent Support Supports multiple languages and accents across regions. Show More ##### ## Multi-Platform Integration - AI Note-taking Software (1) Integrations Integrates with webinar platforms, calendars, CRM platforms, and/or video conferencing platforms. Show More ##### ## Privacy & Security Controls - AI Note-taking Software (1) Access Control Includes encryption and compliance with standards like GDPR and HIPAA. Show More ##### ## Searchable Note Archives - AI Note-taking Software (1) Semantic Search Enables keyword and semantic search across transcripts for easy retrieval. Show More ##### ## Speaker Identification - AI Note-taking Software (1) Speaker Recognition Recognizes as well as labels different speakers for accurate attribution and context. Show More ##### ## Meeting Capture & Retention - AI Meeting Assistants (3) Bot Presence Requires an automated bot to join meetings as a participant to capture meeting content. Meeting Moments Management Enables users to search, edit, and highlight key moments within recorded content for easier reference. Audio or Video Recording Captures and stores in-meeting audio and video for post-meeting review and sharing. Show More ##### ## Additional Functionality (530) Video Support Supports various video file formats AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Attendance Management Manage attendance for classes, shifts, meetings, or events Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Single Sign On Allow users to access multiple services after entering their login credentials once Registration Management Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Email Management Manage, store and organize emails within the system or via third-party apps Calendar Management Track and manage schedules and meetings via an integrated calendar Transcripts/Chat History View messages sent by both parties during the chat conversation Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Data Security Protect sensitive data for digital privacy Document Storage Store and organize documents in a centralized system Document Management Store, manage, and track all electronic documents in a centralized location Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customizable Branding Add customized logos and colors to align with company branding Two-Way Audio & Video Presenter can see and hear participants and vice versa Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Conferencing Breakout Rooms Sub-room created within virtual meeting/class Third-Party Integrations Set up connections to third-party platforms to improve business processes API Application programming interface that allows for integration with other systems/databases Generative AI Use AI to generate content in the form of text, images, videos, etc. Chat/Messaging Communicate using direct chat or messages within the system Whiteboard Allows multiple users to simultaneously annotate on a digital whiteboard Reminders Timed notification for any upcoming task, deadline, appointment, or activity Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Meeting Management Manage the process of planning and scheduling meetings, including agenda creation Brainstorming Group collaboration to solve ideas in a productive and concentrated manner. Presentation Streaming Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Surveys & Feedback Gauge satisfaction and receive information for improvement and success Mobile Access Access software remotely via mobile devices Video Conferencing Connect with meeting participants remotely over video User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access File Transfer Move files across different systems or networks Email Reminders Reminders sent via email Remote Access/Control Access work applications remotely, for when working away from the office and/or traveling Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Microsoft Outlook Integration CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Auto Framing Detect speech to highlight frame subjects On-Demand Webcasting An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience Automatic Transcription Use AI to convert voice into text automatically Two Way Audio & Video Presenter can see and hear participants and vice versa. User Profiles Profiles of users providing basic information Video Management Store and manage online video content Polls/Voting Enable custom polls/voting to facilitate decision-making or increase engagement Event Management Schedule and manage the logistics of activities and other gatherings Brand Management The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. HD Audio/Video High-definition audio and/or video capabilities Presentation Tools Share and present designs Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Host Controls Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. Image Editing Edit, touch up, and convert images for publishing Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Notes Management Allow users to create, edit, and sort multiple notes Assignment Management Assign issues and tasks based on availability or required skills Task Scheduling Track and manage the scheduling of tasks Content Creation The ability to create unique content AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Productivity Analysis Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee Audio Recording Record and edit recorded audio and/or video Focus Aid Tools that provide motivation and discipline to bolster productivity. Presentation Tools Share and present designs Reminders Timed notification for any upcoming task, deadline, appointment, or activity Email Management Manage, store and organize emails within the system or via third-party apps Prioritization Arrange tasks based on the level of priority or urgency Task Management Create, manage and track all task activities and progression Single Sign On Allow users to access multiple services after entering their login credentials once Secure Data Storage Securely stores data to prevent data loss or breaches Generative AI Use AI to generate content in the form of text, images, videos, etc. Office Suite A collection of tools to be used for routine tasks within an organization such as word documents, spreadsheets, presentations, etc. Database Creation API Application programming interface that allows for integration with other systems/databases Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities To-Do List A digital list of items that need to be completed Chat/Messaging Communicate using direct chat or messages within the system Calendar Management Track and manage schedules and meetings via an integrated calendar Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Workflow Management Create, design and manage workflows for repetitive tasks Progress Tracking Reporting on how each user, task or process has advanced since its initiation Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Document Management Store, manage, and track all electronic documents in a centralized location File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Data Import/Export Import and export data to and from software applications Team Collaboration Allow multiple team members to edit and work on the same document Video Content Supports video files Productivity Tools Tools to facilitate the production of information and promote efficiency Project Management Plan and coordinate all the resources, costs and time needed to execute assignments Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Meeting Management Manage the process of planning and scheduling meetings, including agenda creation Multi-Screen Recording Simultaneously record webcam and screen Video Streaming Allows users to view videos without downloading media files Single Sign On Allow users to access multiple services after entering their login credentials once Video Editing Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Video Conferencing Connect with meeting participants remotely over video Calendar Management Track and manage schedules and meetings via an integrated calendar Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns API Application programming interface that allows for integration with other systems/databases Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Data Import/Export Import and export data to and from software applications Projections Estimate or forecast of a future scenario based on the study of present trends Access Controls/Permissions Define levels of authorization for access to specific files or systems File Management Create, save, and store files SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Document Storage Store and organize documents in a centralized system Backup and Recovery Create backups and provide methods to recover deleted/lost data Reminders Timed notification for any upcoming task, deadline, appointment, or activity Annotations Highlight content and/or make notations about parts of content File Transfer Move files across different systems or networks Conferencing Chat/Messaging Communicate using direct chat or messages within the system Image Editing Edit, touch up, and convert images for publishing Commenting/Notes Leave comments and notes on documents for others to view Application Management Track, manage and store the applications of potential future members, customers or candidates Interactive Content Allow the audience to interact or engage with the content User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Live Chat Ability to chat online in real time AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Video Call Recording Record and playback video calls On-Demand Recording Record the audio of phone conversations for quality assurance purposes Workflow Management Create, design and manage workflows for repetitive tasks YouTube Uploading Upload and share videos with an in-app YouTube integration Template Management Create, save, and re-purpose templates for emails, forms, etc. Video Management Store and manage online video content Customizable Branding Add customized logos and colors to align with company branding Email Management Manage, store and organize emails within the system or via third-party apps Speech-to-Text Analysis Analyze, correct, and monitor speech for transcriptions or recordings Generative AI Use AI to generate content in the form of text, images, videos, etc. Third-Party Integrations Set up connections to third-party platforms to improve business processes Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Document Storage Store and organize documents in a centralized system Chat/Messaging Communicate using direct chat or messages within the system File Transfer Move files across different systems or networks Third-Party Integrations Set up connections to third-party platforms to improve business processes Presentation Streaming Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet On-Demand Webcasting An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience Screen Capture Save a screenshot of your desktop as an image Calendar Management Track and manage schedules and meetings via an integrated calendar Multi-Participant Screen Sharing Allow several participants to share screens simultaneously Mobile Access Access software remotely via mobile devices Brainstorming Group collaboration to solve ideas in a productive and concentrated manner. Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals API Application programming interface that allows for integration with other systems/databases Calendar Sync Synchronize with other calendars to view mutual availability and schedules Surveys & Feedback Gauge satisfaction and receive information for improvement and success Customizable Branding Add customized logos and colors to align with company branding Email Reminders Reminders sent via email Desktop/Browser Sharing Share screens of either your computer's desktop or your browser tab with another computer Email Management Manage, store and organize emails within the system or via third-party apps Meeting Management Manage the process of planning and scheduling meetings, including agenda creation Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Screen Mirroring Display your computer screen wirelessly on a TV or projector screen for real-time sharing with a large audience Annotations Highlight content and/or make notations about parts of content Generative AI Use AI to generate content in the form of text, images, videos, etc. Whiteboard Allows multiple users to simultaneously annotate on a digital whiteboard Targeted/Locked Screen Sharing Share only a specific tab on your desktop while continuing to work in other tabs without sharing them Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns File Management Create, save, and store files Mobile Screen Sharing Share screens from your tablet or smartphone Video Management Store and manage online video content User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Real Time Screen Sharing Share your screen with a third party to enable them to see what changes/actions are being performed as they happen CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Presenter Control Management Allow one presenter to pass control of the screen sharing to another participant Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Microsoft Outlook Integration SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Video Support Supports various video file formats Scheduling Plan availability and assign specific time slots for tasks and resources Access Controls/Permissions Define levels of authorization for access to specific files or systems Availability Indicator Indication whether a resource is available or protected from allocation @mentions An @mention is a way to tag or notify a specific person about a message/post Commenting/Notes Leave comments and notes on documents for others to view Reminders Timed notification for any upcoming task, deadline, appointment, or activity Progress Tracking Reporting on how each user, task or process has advanced since its initiation Single Sign On Allow users to access multiple services after entering their login credentials once Discussions/Forums Online forums/groups where users can ask questions, share ideas, best practices, etc. Data Import/Export Import and export data to and from software applications Audio Calls Ability to make voice calls within the system Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Trend Analysis Review data from past periods to reveal recurring tendencies and predict future performance Generative AI Use AI to generate content in the form of text, images, videos, etc. Voice Mail Computer-based system that allows users to send and receive voice messages SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Caller ID Identify the number and contact information of a caller before answering the phone Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Activity Tracking Track and document all activities across devices, networks, and other systems Interaction Tracking Track interaction history by documenting conversations for contacts Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Virtual Backgrounds Upload or use pre-set virtual backgrounds during video meetings Mobile Access Access software remotely via mobile devices Contact Management Manage, organize, and store contact information Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Access Controls/Permissions Define levels of authorization for access to specific files or systems Call Tracking Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Call Transfer Transfers live calls to other agents Group Messaging Group messaging lets multiple people carry on a group conversation Call Recording Record the audio of phone conversations for quality assurance purposes AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Task Management Create, manage and track all task activities and progression SMS Messaging Send messages via SMS Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Call Routing Sends voice calls to a specific queue based on predetermined criteria Multi-User Collaboration Two-way actions and communication between multiple users in real time Single Sign On Allow users to access multiple services after entering their login credentials once Chat/Messaging Communicate using direct chat or messages within the system Widgets An extended application or connector that enables users to perform additional services with their current set of tools Preview Functionality Preview materials before finalizing projects Generative AI Use AI to generate content in the form of text, images, videos, etc. Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Audit Trail A record of all activities within the system, including user access, changes made, etc. Data Import/Export Import and export data to and from software applications Content Personalization Personalize delivered content based on characteristics, preferences, behavior or other data across the network Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Multi-Language Manage and support multiple languages Emergency Notification Automatically send mass notifications or alerts for any emergency or crisis Digital Menu Boards Electronically display menu item options for customers to make selections from Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns API Application programming interface that allows for integration with other systems/databases XML/RSS Expand the format in which multimedia files and web content are delivered in RSS feeds Predictive Analytics Predict future data based on historical data sets Multi-Location Manage and support multiple locations Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Audience Analytics Track and analyze various metrics such as demographics, psychographics, behavior and other insights Multimedia Support Supports various file formats Media Library Collection of images, videos and other digital content that can be used Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements EU AI ACT Compliance Adheres to regulations designed to ensure the safety, transparency, and ethical use of AI systems in the European Union Layout & Design Configure publication's layout before publishing Customer Segmentation Process of dividing customers into groups based on common characteristics Auto Update Automatic update of information / software Multi-Screen Support Facilitate the display of multimedia content across multiple screens AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Data Security Protect sensitive data for digital privacy Customizable Branding Add customized logos and colors to align with company branding Payment Processing Accept, record, and reconcile financial transactions Secure Login At least a username and password is required to access the system Geolocation Determines the location of a device using GPS or an IP address Two-Factor Authentication Extra layer of security that requires not only a password and username but also something specific to that user IT Asset Tracking Monitor the movement of one or more IT assets throughout the organization Remote Update/Installation Deploy updates or install new software remotely Location Tracking Identify the physical location of an individual, asset, device, etc. Custom Development Development of custom software, web apps, mobile apps, etc. Wireless Internet Access Control Control and manage access to wireless networks Onsite Printing Print tickets, receipts, and other information on location Customizable Reports Alter the layout and content of reports Remote Access/Control Access work applications remotely, for when working away from the office and/or traveling Surveys & Feedback Gauge satisfaction and receive information for improvement and success Order Fulfillment Manage the process of receiving, preparing, and delivering orders for goods/products Mobile Alerts Notifications via mobile devices Secure Browsing Allow or block access to specific domains and individual pages Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Video Streaming Allows users to view videos without downloading media files Virtual Keyboard On-screen keyboard that can be used without the need for physical keys/keyboard Usage Tracking/Analytics Track and interpret metrics on the usage of company resources Filtering Find & retrieve relevant data or documents Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Alerts/Escalation System alerts about the need to escalate an issue or request ADA Compliance Civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life Customizable User Interface Design, modify, and organize how content is displayed on a system interface Digital Signage Digital displays use technologies such as LCD, LED, projection and e-paper Digital Signature Electronic signing method that validates the authenticity and integrity of a digital document Address Book Stored list of contacts and groups Class Scheduling Schedule in-person or online classes Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Email Reminders Reminders sent via email Scheduling Plan availability and assign specific time slots for tasks and resources Customizable Reports Alter the layout and content of reports Real-Time Reporting Active reporting of data and metrics Access Controls/Permissions Define levels of authorization for access to specific files or systems SMS Messaging Send messages via SMS Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Task Scheduling Track and manage the scheduling of tasks Facility Scheduling Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Reminders Timed notification for any upcoming task, deadline, appointment, or activity Attendance Tracking Track the attendance of specific individuals or groups Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Customizable Branding Add customized logos and colors to align with company branding AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Room Booking Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Real-Time Data Receive data and information in real time Electronic Payments Electronically collect payments for goods or services Customizable Forms Customize contracts and forms to collect specific information Calendar Sync Synchronize with other calendars to view mutual availability and schedules API Application programming interface that allows for integration with other systems/databases Customizable Fields Customize data fields to support various needs and use cases Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Color Codes/Icons A way to visually represent data where different categories of items are marked with different colors Event Scheduling Plan an event's time and location Real-Time Updates Receive system updates as soon as any changes are made Activity Tracking Track and document all activities across devices, networks, and other systems Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Access Controls/Permissions Define levels of authorization for access to specific files or systems User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Email Reminders Reminders sent via email Visitor Management Allow organizations to streamline the check-in process for visitors. Contact Tracing identification of people who have recently been in contact with someone diagnosed with an infectious disease Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Email Management Manage, store and organize emails within the system or via third-party apps Wayfinding Process of understanding one's position in a physical space via planned routes, signs, colors and images Surveys & Feedback Gauge satisfaction and receive information for improvement and success QR Codes Matrix barcode that stores information Desk Availability Schedule A calendar or map that shows occupied and available desks Floor Plans & Maps Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour Online Booking Book meetings and appointments through a website or digital platform Booking Management Create, update, and manage bookings, itineraries, and reservations Hot Desking Multiple employees utilizing a singular physical workstation at varying intervals Meeting Room Booking Occupancy Management Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room Utilization Reporting Track the frequency of asset usage Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Single Sign On Allow users to access multiple services after entering their login credentials once API Application programming interface that allows for integration with other systems/databases Employee Self Service Gateway through which employees can access the system Calendar Management Track and manage schedules and meetings via an integrated calendar Payment Processing Accept, record, and reconcile financial transactions Availability Indicator Indication whether a resource is available or protected from allocation Employee Directory Access names, contact information, and roles of employees in a centralized repository Scheduling Plan availability and assign specific time slots for tasks and resources Calendar Sync Synchronize with other calendars to view mutual availability and schedules Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Group Messaging Group messaging lets multiple people carry on a group conversation Bulk Send Process of sending a large number of documents, messages or emails to multiple recipients at once Meeting Management Manage the process of planning and scheduling meetings, including agenda creation Mobile Access Access software remotely via mobile devices Rich Text Editor Input different types of content and edit text formats, fonts, font sizes, and colors Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Discussions/Forums Online forums/groups where users can ask questions, share ideas, best practices, etc. Transcripts/Chat History View messages sent by both parties during the chat conversation Contact Management Manage, organize, and store contact information User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Message Recall Retrieve sent messages from mailboxes of recipients who haven't yet opened it Canned Responses Shortcuts for inputting frequently used messages Document Storage Store and organize documents in a centralized system Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Workflow Configuration Alter the default workflow to meet your organization's needs Single Sign On Allow users to access multiple services after entering their login credentials once Access Controls/Permissions Define levels of authorization for access to specific files or systems Task Management Create, manage and track all task activities and progression Reminders Timed notification for any upcoming task, deadline, appointment, or activity Read Receipts Ability to see if recipient has viewed/opened the message @mentions An @mention is a way to tag or notify a specific person about a message/post API Application programming interface that allows for integration with other systems/databases AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Real-Time Chat Engage in direct, instant messaging with customers, users, etc. SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Data Import/Export Import and export data to and from software applications Email Management Manage, store and organize emails within the system or via third-party apps Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Secure Data Storage Securely stores data to prevent data loss or breaches Activity Tracking Track and document all activities across devices, networks, and other systems Broadcast Messaging Notify large groups of people simultaneously about important updates. Customizable Branding Add customized logos and colors to align with company branding Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Commenting/Notes Leave comments and notes on documents for others to view Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository One-to-One Messaging Send personal messages to clients or attendees Event Calendar A list of events with their respective dates Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Real-Time Updates Receive system updates as soon as any changes are made Employee Photos Store photos of employees Mobile Alerts Notifications via mobile devices Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Blogs Allows users to publish blogs on social site Task Scheduling Track and manage the scheduling of tasks Customizable Branding Add customized logos and colors to align with company branding Customizable Fields Customize data fields to support various needs and use cases Reminders Timed notification for any upcoming task, deadline, appointment, or activity Shift Swapping Managing and trading shift details between employees Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Mobile Access Access software remotely via mobile devices Real-time Scheduling Based on availability, instantly confirm or deny a request when a new booking is made Multi-Location Manage and support multiple locations Personalization and Recommendation Generative AI models can create personalized recommendations for users based on their preferences and behavior. Access Controls/Permissions Define levels of authorization for access to specific files or systems Resource Scheduling Allocate and manage resources, such as employees, equipment, facilities, and other assets Activity Tracking Track and document all activities across devices, networks, and other systems Timesheet Management Track the amount of time spent on a job or task Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients API Application programming interface that allows for integration with other systems/databases Absence Management Manage and track employee attendance Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Generative AI Use AI to generate content in the form of text, images, videos, etc. Calendar Management Track and manage schedules and meetings via an integrated calendar Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Class Scheduling Schedule in-person or online classes Employee Scheduling Assign working shifts or tasks to employees based on their availability Facility Scheduling Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Booking Management Create, update, and manage bookings, itineraries, and reservations User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Employee Management Track employee schedules, availability, and performance across projects and tasks Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Group Scheduling Automatically find mutually available meeting time slots across multiple calendars Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Appointment Scheduling Schedule appointments via a calendar Time Zone Tracking Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Calendar Sync Synchronize with other calendars to view mutual availability and schedules Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Visual Workflow Management Create, design, and visually represent processes within the software Task Planning Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Task Management Create, manage and track all task activities and progression Idea Management Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects Chat/Messaging Communicate using direct chat or messages within the system Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Document Management Store, manage, and track all electronic documents in a centralized location Project Workflow Create, manage, or update project workflows. Template Management Create, save, and re-purpose templates for emails, forms, etc. Single Sign On Allow users to access multiple services after entering their login credentials once Whiteboard Allows multiple users to simultaneously annotate on a digital whiteboard Categorization/Grouping Organize and group data or items based on various criteria Projections Estimate or forecast of a future scenario based on the study of present trends Meeting Management Manage the process of planning and scheduling meetings, including agenda creation Mind Maps Diagram used to organize information in a hierarchical way to show relationships Video Conferencing Connect with meeting participants remotely over video Project Management Plan and coordinate all the resources, costs and time needed to execute assignments Diagramming Enables schematic data presentation through org charts, mind maps, flowcharts, and process diagrams. Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Sketching and Annotation Tools Create, draw, and annotate graphical content directly within the software application Brainstorming Group collaboration to solve ideas in a productive and concentrated manner. Workflow Management Create, design and manage workflows for repetitive tasks Screen Recording Record and save a video file of what is happening on a computer screen Project Planning Organize and schedule projects Ideation The creation, development, and sharing of potentially innovative new ideas Digital Canvas Canvas that can be used to create and collaborate in person and online. Real-Time Updates Receive system updates as soon as any changes are made API Application programming interface that allows for integration with other systems/databases Commenting/Notes Leave comments and notes on documents for others to view Generative AI Use AI to generate content in the form of text, images, videos, etc. Task Scheduling Track and manage the scheduling of tasks Planning Tools Multi-Department/Project Manage the accounting and financial aspects of multiple operations and departments or ongoing projects from a single location Access Controls/Permissions Define levels of authorization for access to specific files or systems Data Import/Export Import and export data to and from software applications Version Control Track revisions and updates made to files and navigate between different versions Presentation Tools Share and present designs Document Storage Store and organize documents in a centralized system AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users File Transfer Move files across different systems or networks Presentation Streaming Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Task Progress Tracking Track the status and progress of tasks Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Image Library Store and manage images Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Revision History Track what was updated, who made the changes, compare two revisions, and revert or perform another revision Assisted Content Creation Utilizes artificial intelligence to provide content suggestions to users as they type Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Templates Sample files or documents that could be customized as needed or used as is Search Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. Tone Selection Choose the desired tone for content to be generated Multi-Language Manage and support multiple languages Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Autocomplete Autocompletion of a word or phrase that the user is typing Document Export Export content in multiple document formats such as .pdf, .txt, .doc, .xls, and more based on requirements Dictionary/Thesaurus Dictionary/Thesaurus Snippets Create and save approved content for re-use across the team or business AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Third-Party Integrations Set up connections to third-party platforms to improve business processes Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Workflow Management Create, design and manage workflows for repetitive tasks Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Customizable Rules Rules followed by the software/AI can be configured by users to suit their specific needs API Application programming interface that allows for integration with other systems/databases Autocorrect Automatic correction of spelling and/or grammatical mistakes Natural Language Processing Process and analyze human language in text or audio form Language Detection Identify different languages Keyword Research Tools Platforms that assist marketers in identifying relevant keywords for their content, websites, or advertising campaigns Plagiarism Detection Text Editing Edit text as needed Auto-Save Automatically saves entered text/data Brand Guidelines Provides centralized location and shareable capabilities for storage, distribution, and editing of brand guidelines Generative AI Use AI to generate content in the form of text, images, videos, etc. Polls/Voting Enable custom polls/voting to facilitate decision-making or increase engagement Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Assessment Management Creation, administration, and evaluation of assessments or tests Video Management Store and manage online video content Scheduling Plan availability and assign specific time slots for tasks and resources Real-Time Data Receive data and information in real time Interactive Content Allow the audience to interact or engage with the content Video Conferencing Connect with meeting participants remotely over video Real-time Broadcasting Broadcast live video streams Breakout Rooms Sub-room created within virtual meeting/class Data Import/Export Import and export data to and from software applications Customizable Reports Alter the layout and content of reports Content Library Centralized repository to store content and assets Attendance Management Manage attendance for classes, shifts, meetings, or events Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Attendance Tracking Track the attendance of specific individuals or groups Class Scheduling Schedule in-person or online classes AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Third-Party Integrations Set up connections to third-party platforms to improve business processes Student Management Database of students to track personal information of individuals and families Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Learning Management Organize and track educational activities Customizable Branding Add customized logos and colors to align with company branding API Application programming interface that allows for integration with other systems/databases LMS Integration (LTI) Integration with LMS system Conferencing Course Authoring Developing custom training courses for educating employees or for teachers to create courses for their students Student Portal Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Virtual Classroom Classes/sessions accessible via web browser of built-in video conferencing Progress Reports Document and report the progress of ongoing projects Show More ##### ## Third-Party Integrations (1) Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Agenda Management (1) Agenda Management Access event or meeting agenda online Show More ##### ## Speech Recognition (1) Speech Recognition Train your system to interpret and transcribe voice messages Show More ##### ## Scheduling (1) Scheduling Plan availability and assign specific time slots for tasks and resources Show More ##### ## Video Conferencing (1) Video Conferencing Connect with meeting participants remotely over video Show More ##### ## Decision Support (1) Decision Support Tools that provide relevant information at specific times to support judgments and courses of action Show More ##### ## Accessibility Compliance (WCAG) (1) Accessibility Compliance (WCAG) WCAG accessibility compliance Show More ##### ## Real-Time Language Translation (1) Real-Time Language Translation Offers real-time language translation for multilingual participants Show More ##### ## Autonomous Task Execution (1) Autonomous Task Execution Completes tasks independently without constant human intervention Show More ##### ## Meeting Notes (1) Meeting Notes Create and share notes/annotations taken during meetings Show More ##### ## Action Management (1) Action Management Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Show More ##### ## Sentiment Analysis (1) Sentiment Analysis Categorize emotions expressed and identify if they are positive, negative or neutral Show More ##### ## Call Transcription (1) Call Transcription Voice conversion to text Show More ##### ## Recording (1) Recording Record live video calls to play later Show More ##### ## Transcript Search & Annotation (1) Transcript Search & Annotation Allow users to search, edit, and highlight meeting moments Show More ##### ## Action Item Tracking (1) Action Item Tracking Track the status of discussed/agreed tasks Show More ## Top-Rated Alternatives [ ![Webex Suite](https://images.g2crowd.com/uploads/product/hd_favicon/b21d1d733c9723212518f8d4ef8f7f28/cisco-webex-suite.svg "Webex Suite") Webex Suite 4.2/5(18,926) ](https://www.g2.com/products/cisco-webex-suite/reviews) [ ![Google Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/16b55d7b1aa594a1a78d8ec91ebbca79/google-workspace.svg "Google Workspace") Google Workspace 4.6/5(48,169) ](https://www.g2.com/products/google-workspace/reviews) [ ![Microsoft 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[View Glossary](/glossary) [Calendar View](/glossary/calendar-view-definition) What is calendar view and why is it important as a software feature? Read further to learn more about calendar view and how calendar software implements this feature. [Instant Messaging](/glossary/instant-messaging-definition) Business instant messaging software works as a communication platform for companies via a text-based messaging application. Learn how these products ease internal business communication among employees. 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