---
title: TopClass Reviews
meta_title: 'TopClass Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 14 reviews by the users' company size, role or industry to
  find out how TopClass works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 14
  scale: '5'
date_modified: '2026-06-29'
parent_category:
  name: Education
  url: https://www.g2.com/categories/education
---

# TopClass Reviews
**Vendor:** Advanced Solutions International (ASI)  
**Category:** [Learning Management Systems](https://www.g2.com/categories/learning-management-system-lms)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 14
## About TopClass
TopClass delivers value to learners at every career stage. Our award-winning system supports education and certification programs to boost non-dues revenue and member engagement. Designed for associations and non-profits, it offers blended learning, microlearning, live events, interactive video, and assessments. Facilitate collaborative learning through discussion forums and online communities. Enhance programs with certifications, conference management, digital credentials, B2B eCommerce, and more as your needs evolve. Learn more at www.topclasslms.com



## TopClass Pros & Cons
**What users like:**

- Users appreciate the **wide variety of courses** available on TopClass, enhancing the learning experience significantly. (5 reviews)
- Users commend the **excellent support** from TopClass, appreciating quick replies and outstanding customer service. (4 reviews)
- Users appreciate the **easy setup** of TopClass, benefiting from its seamless integration and user-friendly implementation process. (3 reviews)
- Users value the **quick support** provided by TopClass, ensuring prompt assistance when needed during course creation. (3 reviews)
- Users appreciate the **user-friendly interface** of TopClass, complemented by clear support and seamless integration. (3 reviews)
- Users enjoy the **ease of use** with TopClass, facilitating quick adoption and seamless integration into their workflows. (2 reviews)
- Reporting Features (2 reviews)
- Users praise the **responsive support** from TopClass, highlighting their quick assistance and dedication to customer needs. (2 reviews)
- Feature Diversity (1 reviews)
- Intuitive Experience (1 reviews)

**What users dislike:**

- Users find the **limited customization** in TopClass hampers their workflow and complicates the certification process significantly. (3 reviews)
- Users express frustration with TopClass due to its **poor design and functionality** , complicating processes and increasing workload. (2 reviews)
- Users express frustration with the **poor support** and complexity of TopClass, complicating processes and increasing workload. (2 reviews)
- Users struggle with **attendance issues** , finding it difficult to track who has utilized coupon codes effectively. (1 reviews)
- Users find TopClass to be **overly complicated** , increasing workload and frustration due to its unintuitive processes. (1 reviews)
- Integration Issues (1 reviews)
- Lack of Intuitiveness (1 reviews)
- Users face occasional **learning difficulties** with TopClass, especially when rolling out new features and customizations. (1 reviews)
- Limited Features (1 reviews)
- Limited Functionality (1 reviews)

## TopClass Reviews
  ### 1. Easy to Manage

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather  N. | Manager, Communications, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2025

**What do you like best about TopClass?**

I like that we can easily see who is registered for a course and when they registered.

**What do you dislike about TopClass?**

It should be easier to see who has used a coupon code.

**What problems is TopClass solving and how is that benefiting you?**

It makes it easy for people to register for our classes and it integrates into our member dashboard.

  ### 2. Smooth Integration and Responsive Support, with Easy-to-Use Features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2025

**What do you like best about TopClass?**

They respond fairly quickly to any issues that arise within the system. When we were setting up our integration between Nimble (Salesforce) and our LMS, they offered thorough technical support, which was very helpful. Overall, the implementation process was smooth.

The system itself is quite user-friendly, and whenever support is needed, they give clear instructions on how to access specific features or make updates.

**What do you dislike about TopClass?**

At times, it can take quite a while to get a resolution for an issue. Many problems appear to be sent to the defect forum, where the timeline for resolution is often unclear. While our organization has not been significantly affected by this process so far, a major issue could potentially lead to a negative experience for users. Additionally, it seems that many of the system updates are not designed for organizations that do not sell products through the LMS.

**What problems is TopClass solving and how is that benefiting you?**

Our organization needs an integration that allows students to receive their CEUs promptly and complete courses without difficulty. TopClass fulfills this need by providing the necessary support. Additionally, TopClass serves as our primary integration with Zoom, enabling meetings to be created automatically rather than requiring manual setup.

  ### 3. Honest and Candid Review

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about TopClass?**

I don't like one thing about the application.

**What do you dislike about TopClass?**

TopClass has complicated our certification process entirely. It has made processes become more manual and increase our workload. The system is not user friendly with many of our learners requiring navigation and support to understand. It lacks basic functionalities such as searching External Trainings by user. A process requires multiple clicks to complete such as overriding a course. It is a complicated system that promises customization but that is not a promise kept. Wording on the certification path, buttons, and documents (Completed Learning versus Transcript) cannot be changed to match our program verbiage causing learner confusion. So many other LMS have a clean and icon-based dashboard which TopClass also falls behind on. Not learner friendly and not admin friendly. Huge regret as it has complicated our business and increased learner frustration and team workload. The external training approvals are too complicated to approve and sensitive to validity dates. It will not be applied without any notification to admin which doubles the work. Data did not migrate correctly from our AMS we we are dealing with lost data issues on top of everything.

**What problems is TopClass solving and how is that benefiting you?**

It created problems. TopClass was not the best application for our needs.

  ### 4. Over Two Decades of Exceptional Partnership and a Best-in-Class LMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shawn J. | Chief Technology Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2025

**What do you like best about TopClass?**

What we like best about TopClass is its flexibility and scalability—whether for certifications, blended learning, or client-driven customizations, it consistently meets the needs of a complex, enterprise environment. It is also easy to use and straightforward to implement, which has allowed our teams and clients to adopt it quickly and confidently. Because it is core to our business, we use TopClass extensively—literally all day, every day—to deliver training and engagement at scale. The most helpful aspect is how seamlessly it integrates with our business model while supporting hundreds of thousands of users, paired with robust reporting and the world-class support we receive from the WBT Systems team. The upside of using TopClass is that it has enabled us to deliver our expertise through a best-in-class platform for more than two decades, positively impacting not only our clients but also their clients, and serving as a vital extension of our business.

**What do you dislike about TopClass?**

While our overall experience with TopClass has been outstanding, as with any enterprise platform there can be occasional learning curves when rolling out new features or tailoring advanced customizations. At times, the breadth of functionality means it takes thoughtful planning to fully leverage everything the system offers. That said, these are minor considerations compared to the value we receive, and the support from the WBT Systems team has always ensured that challenges are quickly addressed and solutions are found.

**What problems is TopClass solving and how is that benefiting you?**

TopClass solves the critical challenge of delivering consistent, scalable, and engaging training to both our clients and their end clients. As a consulting firm working with some of the largest banks in the world, we need a platform that can handle complex learning requirements while remaining easy to use for a broad and diverse audience. TopClass enables us to package and deliver our expertise in a way that is accessible, reliable, and measurable, ensuring our clients see real outcomes from their learning investment. The benefit is that we can extend our impact far beyond traditional consulting engagements, reaching hundreds of thousands of learners and reinforcing our position as a trusted partner in their ongoing development.

  ### 5. Easy Course Creation and Content Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deb V. | LMS Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about TopClass?**

The ease of creating courses and adding content. The customer service is outstanding as well. We always get quick replies when we have any issues.

**What do you dislike about TopClass?**

Right now I just wish we were already OOTB so we could enjoy all the new features.

**What problems is TopClass solving and how is that benefiting you?**

It allows us to give our members a variety of certification options and allows for tracking CEUs and training history.

  ### 6. Rock-Solid Stability and Effortless Course Creation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael L. | Manager of Resource Information and Training Supports, Enterprise (> 1000 emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about TopClass?**

I would say the stability of the system.  I haven't experienced it going down except for during planned update times.  I also like the course creation tools, it's simple, straight foward and easy to make new courses.  I would also say the reporting offers a lot of variety and is quick and accurate.

**What do you dislike about TopClass?**

I would like to see them automate customer password resets.

**What problems is TopClass solving and how is that benefiting you?**

It gives us a platform to host 37 different associations in one central location. It allows us to feature National programming yet also make space for local training as well.

  ### 7. Flexible Certification Programs for Creating Unlimited Courses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about TopClass?**

The certification programmes let me create as many courses as I want.

**What do you dislike about TopClass?**

the report system is not very creative or can' really find one thing in one place

**What problems is TopClass solving and how is that benefiting you?**

how to automatically send feedback to enrolled students

  ### 8. Effortless to Use with Outstanding Customer Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kayla B. | Manager, Membership Database, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2025

**What do you like best about TopClass?**

Easy to use. Great customer support. Wonderful end user experience for our members.

**What do you dislike about TopClass?**

I wish that the merge feature in our AMS triggers a merge of the same accounts in TopClass, so I didn't have to do it in two places.

**What problems is TopClass solving and how is that benefiting you?**

Helping us provide quality online education to our members. This is my favorite member benefit that we offer.

  ### 9. Solid Experience with Room for Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about TopClass?**

In some way or another, I can manage to do the things I need to do on the platform. If I need assistance, someone usually gets back to my within a day.

**What do you dislike about TopClass?**

I don't find the platform to be very intuitive and have to look up a lot of answers to my questions or ask support. I've also found some of the features to be lacking.

**What problems is TopClass solving and how is that benefiting you?**

It is providing a platform for my company to host courses and documents for educational purposes.

  ### 10. Effortless Course Setup and Seamless iMIS Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Zech S. | Database Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about TopClass?**

TopClass is easy to implement and works seamlessly with iMIS. Setting up courses is quick and there are many options for content types.

**What do you dislike about TopClass?**

Reporting could be a lot more customizable.

**What problems is TopClass solving and how is that benefiting you?**

Seamlessly serving members PD content.

  ### 11. Great Support and Course Marketing, But Platform Needs Smoother Experience

**Rating:** 3.5/5.0 stars

**Reviewed by:** Emily B. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about TopClass?**

The customer support is responsive and helpful.  The platform allows us to market online courses to our membership.

**What do you dislike about TopClass?**

The platform is a bit clunky and it would be great for long time customers to have a training available to new staff.

**What problems is TopClass solving and how is that benefiting you?**

Online education an alternative income stream for our association.

  ### 12. Constantly Evolving LMS with Amazing Customer Service Values

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie  S. | Manager of Online Education, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2024

**What do you like best about TopClass?**

TopClass has a lot to offer. We are constantly adding new content to our LMS. Setting up products is straightforward, and the catalog features are not only visually appealing but also provide extensive marketing opportunities tailored for our association members. Additionally, the customer service is exceptional. In my search for a new LMS to replace our previous one, I thoroughly evaluated various aspects such as features and cost, but I placed significant emphasis on customer service reviews. TopClass distinguishes itself with the best customer support I have experienced across the four different LMSs I have previously set up and managed. Even when integration challenges arose, not due to TopClass itself, they proactively collaborated with our partner company to resolve the issues. Despite being an international company, TopClass consistently responds promptly, no matter the time of day I reach out for assistance. Their commitment to customer service greatly simplifies the process of finding solutions when needed.

**What do you dislike about TopClass?**

Sometimes, I wish the enhancements were more universally applicable across all clients. While TopClass offers extensive control through super admin features, I find myself wanting even greater flexibility, particularly in the area of product naming conventions. Different clients often use varied terminologies for their products, and it would be beneficial if we could label products using our own nomenclature instead of being restricted to the default naming conventions provided.

**What problems is TopClass solving and how is that benefiting you?**

TopClass allows us to provide both live and on-demand learning for our association members.

  ### 13. Fantastic customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Barb P. | Instructional Technologist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2024

**What do you like best about TopClass?**

TopClass customer service is truly fantastic. They are quick to respond and very helpful. They also listen to their customers and are continuously improving the product. Their implementation team was outstanding. I feel very confident with their integration skills and am happy to work with them whenever upgrades are done. They understand associations which is a huge plus for us. We keep adding different types of products and it works well.

**What do you dislike about TopClass?**

We budget for upgrades often as they continue to create new features that aren't available for older versions.

**What problems is TopClass solving and how is that benefiting you?**

TopClass controls access to our online education and allows us to do team training. Team training gives client admins access to manage their team and generate their own reports. We can also schedule reports for team admins. There are pre- and post-work options as well as certifications. Learners can print out their own certificates from their completed tab.

  ### 14. Great product, constantly improving to become better, but not there yet.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anthony M. | Education Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about TopClass?**

topclass is always innovating their product to make it better for the administrator and the end user. They prioritize ease of use and ease of implementation, however there will always be a learning curve.

**What do you dislike about TopClass?**

as topclass is constantly updating to make their product better, it sometimes can interrupt any regularly scheduled activities administrators may have planned.

**What problems is TopClass solving and how is that benefiting you?**

Topclass helps us administer education to our members.



- [View TopClass pricing details and edition comparison](https://www.g2.com/products/topclass/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+04%3A18%3A59+-0500&secure%5Bsession_id%5D=7e4c167b-b429-4005-b616-8a5e9e680fd1&secure%5Btoken%5D=45c223c85e7c1e0e19b8e14cf9f6417632f771d53b4a290eaf96ed4248561a87&format=llm_user)
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