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Zoom

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63,355 reviews
  • 11 profiles
  • 60 categories
Average star rating
4.6
#1 in 35 categories
Grid® leader
Serving customers since
2011

Zoom Solutions

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Zoom Workplace

56,525 reviews

Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

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Workvivo

2,674 reviews

Workvivo is an internal communication and engagement platform that is designed to bring what’s happening in the organisation alive in a fun, intuitive and highly engaging way, while at the same time being structured completely around what the organisation is trying to achieve and connecting employees to this.

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Zoom Phone

2,669 reviews

Cloud VoIP Services powered by AI - Voice communications for the collaboration era

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Zoom Rooms

438 reviews

The modern workspaces for hybrid teams, Zoom Rooms bring HD video collaboration into any space – in the office, in the classroom, or at home – and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Rooms are the conference room experience you’ve always wanted.

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Zoom Events and Webinars

413 reviews

Zoom Events and Webinars are part of Zoom’s event solutions, helping customers host virtual and hybrid events and large-scale broadcasts.

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ZoomMate

302 reviews

Your single AI assistant available throughout your day at no additional cost.* Get more done with AI Companion 2.0 by surfacing important information, prioritizing what matters most, and turning every interaction into action.

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Zoom Virtual Agent

228 reviews

Zoom Virtual Agent is an intelligent conversational AI chatbot that accurately and instantly resolves issues. With Zoom Virtual Agent, organizations can deliver better, faster web and mobile support, helping leaders meet their customers’ ever-increasing expectations for outstanding service in a highly cost-effective.

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Zoom Contact Center

70 reviews

Zoom Contact Center is a complete Contact Center as a Service (CCaaS) offering built directly on Zoom’s powerful unified communications platform to help businesses of all sizes better support and connect with their customers. Zoom’s CX platform features intelligent multi-channel routing, an AI-powered virtual agent, no-code IVR and bot flows, workforce engagement management, powerful analytics, pre-built integrations, and much more - all designed into our familiar, easy-to-use Zoom app. With Zoom, businesses deliver fast, efficient, and highly personalized customer experiences, improved agent productivity, and better business results.

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Zoom Revenue Accelerator

33 reviews

Enhance productivity, shorten deal cycles, and improve revenue predictability with actionable insights directly from your Zoom Meetings and Zoom Phone customer interactions.

Profile Name

Star Rating

47963
13020
1791
338
242

Zoom Reviews

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Profile Name
Star Rating
47963
13020
1791
338
242
Verified User in Consulting
GC
Verified User in Consulting
07/24/2026
Validated Reviewer
Review source: Thank You page

Convenient and User-Friendly, But Remote Control Needs Improvement

I really appreciate that everyone, including my clients, knows how to use Zoom Workplace, which makes it very convenient for conducting remote calls. This familiarity makes it easy for them to jump on a call without any hassle. I also use the screen sharing feature a lot because it’s straightforward and allows me to choose whether to share a window or the entire screen. It’s very convenient and makes the process simple.
Yetender  S.
YS
Yetender S.
Process Developer @Genpact | Order to Cash (O2C) | Billing & AR Specialist | MBA Finance | Process Improvement & Data Analysis
07/24/2026
Validated Reviewer
Review source: Organic

Reliable Platform with Excellent Video Quality, but Expensive Add-Ons

I like many things about Zoom Workplace. Its overall connection reliability and good video quality, even on weaker connections, help our meetings go smoothly. Specific features like screen sharing are very helpful for team collaboration, as everyone can share their opinions based on what's being presented. The initial setup process is extremely easy, and the user-friendly interface makes it very accessible for new users.
AM
Atipriya M.
07/24/2026
Validated Reviewer
Verified Current User
Review source: Organic

Engaging, Enjoyable, and Easy to Navigate

Very engaging and enjoyable to participate in. The interface is user-friendly and easy to navigate.

About

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HQ Location:
San Jose, CA

Social

@zoom

What is Zoom?

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals, with Zoom AI Companion capabilities woven throughout. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.

Details

Year Founded
2011
Website
www.zoom.com