DeskTime Reviews & Product Details

DeskTime is an automatic time tracking app that helps teams measure productivity and manage workflows. Easy-to-use features help you oversee your team's work habits, follow project progress, plan shifts, manage absences, and keep workloads balanced effortlessly. Automatic time tracking allows employees to focus on their work rather than manually logging time, while giving managers the data-driven insights needed to make informed decisions.

Product Website

Seller

Draugiem Group

Languages Supported

English, Latvian, Spanish

Product Description

DeskTime is a real-time automatic time tracking software that tracks and analyzes your productivity by sorting the different applications that you or our employees use into the categories “productive”, “unproductive” or “neutral”.

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Pricing

Pricing provided by DeskTime.

Pro

$7.00

1 User / Month

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(7)

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Individual profile information

Generate exports of company statistics

Employee screenshots overview

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DeskTime Reviews (403)

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Samantha L.

IT Manager

Computer & Network Security

Mid-Market (51-1000 emp.)

12/11/2025

"Effortless Time Tracking and Performance Insights with Desktime"

4.5/5

What do you like best about DeskTime?

Desktime demonstrates an automatic time tracking capability, and this is done across all apps used in a company

The tool portrays the performance insights of every employee, where their idle and active time are significantly identified

The dashboard is clean and easy to navigate, offering visual guidance on individual performance

Desktime demonstrates valuable mechanisms for assigning tasks and allocating it with time and resources required for easy profitability computing

The employee monitoring is done through screenshots that gives actual time that they use in an application Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

Desktime raises issues with privacy, where URL tracking and taking screenshots is quite intrusive and affects users privacy

The program becomes expensive, more so with companies that have larger teams Review collected by and hosted on G2.com.

What problems is DeskTime solving and how is that benefiting you?

DeskTime is an impressive solution that ensures time is efficiently spent in every task as assigned and this is confirmed through proper time tracking

The tool ensures there is defined visibility of individual performance DeskTime demonstrates, where the managers or team leaders oversee the actual work patterns without estimates

The challenge of billing is also completely sorted by DeskTime, where the projects conducted are tied with the number of hours that employees spend in a project

The software integrates with other project managing solutions, which captures the actual performance of all business players Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

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Thank you for your review! We're happy to hear that DeskTime has helped you in so many ways. DeskTime prioritizes user privacy and provides a variety of customization options. When it comes to URL tracking and screenshots, both features can be disabled in Settings.

As for pricing, DeskTime offers three paid plans for you to choose from, allowing you to find the one that best fits your business needs. We really appreciate your feedback!

Graziana C.

IT Manager

Financial Services

Small-Business (50 or fewer emp.)

12/10/2025

"Accurate Time Tracking and Seamless Project Billing"

4.5/5

What do you like best about DeskTime?

DeskTime offers an actual account of when user starts and stop working automatically, giving the right accountability and costing

The tool facilitates the process of assigning time to specific projects, and this ensures the process of billing and payment are done correctly

The tool provides an overview of productive and unproductive time that from the employees , giving an insight on how business operates

The tool ensures scheduling of time is done correctly, from shift management and idle time tracking

The software is lightweight, helping companies to use it even with basic infrastructure Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

The program has some inaccuracies, where it may mislabel productive time to be unproductive and this affects the analysis

The tool fails to adapt third party programs that can facilitate the management of time Review collected by and hosted on G2.com.

What problems is DeskTime solving and how is that benefiting you?

We use DeskTime to track the attendance and performance of employees, based on the actual time provided

The productivity of individual employees is calculated, creating a robust report of any inefficiencies that may be encountered during the work day

We allocate specific time to given projects and proper computation is done to determine the cost analysis and performance

The scheduling of time and resources is also well entailed in this app, and any absence is well documented

We use DeskTime to balance work and rest, which is imperative in creating a happy and healthy workplace Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

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Thank you for your review! We're happy to hear that DeskTime has helped you track the attendance and productivity of your employees. Please note that the productivity levels of each app/website can be set in Settings > App productivity. Once you've set that up, there shouldn't be any inaccuracies. If you have any integrations in mind, you can always submit the idea in your account > Settings > Integrations > Request an integration. This will help our team identify the most requested integrations and determine if a new integration should be added.

Fabio R.

Communication Strategist

Civic & Social Organization

Small-Business (50 or fewer emp.)

11/13/2025

"Effortless Productivity Tracking and Insightful Dashboard"

4.5/5

What do you like best about DeskTime?

DeskTime is a robust platform that systematically records time spent on a computer, either in the app or website without manual input

The platform offers the visibility of how productive users are in the workstation

We also capture what drains the productivity and performance of individual employees in the computer

We remotely track workers while in office or other places, giving us control of business operations

The dashboard for DeskTime is super simple and manageable

The software connects finances and projects, and this brings a common sense of making profits Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

DeskTime fails to balance between idle time and refreshing time.

The platform fails to manage privacy of employees, which is paramount Review collected by and hosted on G2.com.

What problems is DeskTime solving and how is that benefiting you?

We use DeskTime to automatically capture time spent on a desktop and the exact activity conducted

The software provides a summary of specific tasks that employees conduct and the appropriate time that each task takes

The program is informed about projects expenses and time, helping us to assess the cost/rate and compare with other projects

We consistently assess the remote employees, who may take the advantage of location and fail to deliver

The focus of DeskTime is to magnify on performance and individual productivity without any interference Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

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Thank you for your review! We're glad to hear that DeskTime has helped you in so many ways. DeskTime tracks idle time when the user isn't using their keyboard or mouse. So if the user has gone on a break, it'll count as idle time. Regarding privacy, if the user is using their computer for personal reasons, please note that they can turn on Private Time. That way, DeskTime won't track any data at all. If you have any further doubts about how our features work, feel free to reach out to our Customer Support (support@desktime.com). Additionally, if you have any ideas on how to improve any features, we suggest submitting a Feature Request here: https://desktime.com/feature-requests

Sonalina C.

Digital Marketing Manager

Marketing and Advertising

Small-Business (50 or fewer emp.)

12/5/2025

"Effortless Time Tracking and Productivity Insights with DeskTime"

4.5/5

What do you like best about DeskTime?

DeskTime automatically records working hours in a business, and this distinguishes between active and idle time without manual input

The tool offers a breakdown of employees productivity, something that helps the management to determine the effectiveness of each staff

The program captures time tracking remotely or even in office, and this automated process demonstrates flexibility

DeskTime evaluates every tasks and the time it takes to complete it and this allows us to understand the billing amount in a given time

The tool provides a remarkable transparency, helping the management to capture screenshots and activities instantly Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

DeskTime has issues in idle time detection, where sometimes some employees are genuinely working, but their productivity metrics gets misleading

Complex workflow that requires advanced features are not fully supported by DeskTime Review collected by and hosted on G2.com.

What problems is DeskTime solving and how is that benefiting you?

We obtain accountability from DeskTime, something that bring ms visibility of every tasks that is done in a company and the allocated resources

The process of billing is also well defined, where time logs is tied with the payment per hour

The software eliminates chances of errors in costing and time management, and this is through solid automation

We use DeskTime for efficient optimization and identifying the way we use resources in our business

The flexibility nature of this app helps us track our employees even when they are conducting irregular works

Basic projects and resources required are consistently supported by DeskTime Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

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Thank you for your review!

We're glad to hear that DeskTime has benefited you in so many ways.

If you or your employees notice any unusual behavior in tracking, please reach out to our Customer Support (support@desktime.com), and our team will check that for you.

Additionally, if you have any new feature ideas, feel free to submit a request about it here: https://desktime.com/feature-requests

We're continually seeking ways to improve our product.

Jesus T.

Gerente de TI

Mid-Market (51-1000 emp.)

8/5/2025

"Quick Productivity Analysis"

4.5/5

What do you like best about DeskTime?

I can create different groups and schedules for each of the groups, making it more precise to measure productivity as a group, and then I can focus on a specific employee. None of the employees where it was installed have noticed any difference in the performance of the equipment. It works to provide more precise feedback with data, helping to detect problems with employees in terms of understanding or prioritization. It operates transparently, meaning the user doesn't have to do anything. But once the user understands, it is a great help to know if they are being productive. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

At the moment, everything seems fine; in more than a year of use, there have been no problems. I would like it to have a lock so that the user cannot deactivate it; it has happened a couple of times. Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

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Thank you for your review, Jesus! We really appreciate your honest feedback.

There is actually an option that you can use for your employees. If you go to the Settings -> Account -> Employee permissions, there is a button that enables or disables the option for users to log out/quit the app. We hope this can be of help!

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

10/14/2025

"Needs Work"

2.5/5

What do you like best about DeskTime?

I am able to track the hours I work on each customer’s projects Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

1. There is de facto no iOS app, since it prohibits long passwords, so I can’t login to it (despite being able to login no problem on the Windows app); whereas I want to be able to log project time on the move when I don’t have my laptop switched on.

2. On Windows it can only take screenshots every 5 minutes which is WAY too long! Every 5 seconds would be my preference, or even better a screen recording.

3. I used DeskTime 6 years ago and I believe at the time you could edit your application title logs but now it looks like you can’t.

4. The new interface is somewhat clunky, with the same information visible on multiple different pages, sometimes with different information mixed in.

5. It is very difficult to know when a project is started because the system tray icon for idle and running are too similar; they should probably be different colours or flash when idle. This means that I often forget to start or stop a project.

6. When idle it continues taking screenshots and logging application titles, unless you enable private time; whereas I want to disable screenshots and tracking on idle. This means that when I show my customers their report, they’re seeing my YouTube videos etc in their log - not good!

I am highly likely to switch to a different company when I have time to try another. Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

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Thank you for your review! We really appreciate your honest feedback. We're always looking for ways to improve, so customer feedback is important to us!

We wanted to address your first and last points specifically. We've forwarded the information regarding the passwords on the iOS app to our developer team to look into this. And regarding your last point, DeskTime isn't tracking any data during idle time. Please note that idle time is when no actions have been made on the keyboard or mouse for more than 3 minutes (the idle time period could be longer, depending on account settings). If you're using your computer, but don't want to be tracked, you can either start private time or quit the app completely. You can also set specific Tracking times in Settings > Team Members > click on the user > Tracking days. That way, DeskTime will track only within those set times.

prakash p.

director

Small-Business (50 or fewer emp.)

9/19/2025

"⭐ 1/5 – Unethical Auto-Renewal & No Support"

0/5

What do you like best about DeskTime?

Nothing we have get completely bad experience Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

DeskTime renewed our annual subscription without consent and charged Rs 1,23,199, up from our previous price of Rs 73,920 — a 67% increase with no notice.

We contacted their support for a refund or price adjustment, but they refused without any valid explanation.

This is unethical billing, and the lack of accountability is unacceptable. Would not recommend DeskTime to any business that values transparency or fair customer service. Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

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We're sorry to hear about your recent experience!

After reviewing your case, we see a misunderstanding has occurred, and we sincerely apologize.

We want to make it right, so we've been trying to get in touch with you regarding a solution; however, we haven't been able to reach you. Please check your email — we hope to hear from you soon!

Sayan D.

Technical Support Engineer

Information Technology and Services

Mid-Market (51-1000 emp.)

10/14/2025

"Detailed Activity Monitoring on Windows system"

5/5

What do you like best about DeskTime?

Desktime monitoring all the activity very deeply even the small activity can be seen in the dashboard Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

One things i have oberserved is that it works very in windows system but in linux based like ubuntu is lacking the bit. Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

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Thank you for your review! Our team is always working hard on improving our app, including the app for Linux OS systems. We really appreciate your feedback!

Verified User in Wholesale

Small-Business (50 or fewer emp.)

4/9/2025

"A complete tool to measure and regulate how your employees work"

5/5

What do you like best about DeskTime?

What I like the most about DeskTime is its accuracy in tracking time and monitoring employee productivity based on the parameters we, as administrators, define. It captures screenshots regularly—no matter how many monitors the employee uses—which adds an extra layer of visibility and accountability. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

What I don't like as much is that the reports can be a bit confusing and definitely have room for improvement, both visually and statistically. It would also be great if there were an option to record short videos of employees' work sessions for even deeper insights. Review collected by and hosted on G2.com.

Dev R.

IT Manager

Mid-Market (51-1000 emp.)

4/27/2025

"Boosting Productivity with DeskTime: A Game-Changer!"

4.5/5

What do you like best about DeskTime?

DeskTime: A Productivity Powerhouse!

One of the best things about DeskTime is its seamless time-tracking capabilities. It automatically records work hours, making it effortless to monitor productivity without manual input. The intuitive dashboard provides insightful reports, helping users analyze efficiency and eliminate distractions.

Another standout feature is the project and task tracking, which allows teams to allocate time effectively and optimize workflow.

Overall, DeskTime is a fantastic tool for individuals and teams looking to boost productivity, improve time management, and gain valuable insights into work habits. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

DeskTime: Great, But with Some Limitations

While DeskTime offers excellent time-tracking and productivity insights, there are a few aspects that could be improved. The automatic tracking feature is helpful, but

pricing a bit high, especially for smaller teams or individual professionals. A more flexible pricing structure could make it more accessible.

Despite these minor drawbacks, DeskTime remains a powerful tool for productivity tracking, and with a few tweaks, it could be even better! Review collected by and hosted on G2.com.

What problems is DeskTime solving and how is that benefiting you?

DeskTime: Solving Productivity Challenges with Smart Tracking

DeskTime effectively tackles common productivity issues such as time mismanagement, distractions, and inefficient work habits. By automatically tracking work hours and categorizing activities, it provides a clear picture of where time is spent, helping users optimize their workflow.

One of its biggest advantages is eliminating the need for manual time logs, which reduces errors and saves valuable time. The project tracking feature ensures that tasks are completed efficiently, making it a valuable tool for teams looking to enhance collaboration.

Additionally, DeskTime helps businesses identify unproductive patterns, allowing them to make informed decisions to improve performance. By providing detailed reports, it empowers users to boost efficiency and maintain better work-life balance.

Overall, DeskTime is a powerful solution for those seeking better time management, enhanced productivity, and insightful work analytics. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by DeskTime.

Pro

$7.00

1 User / Month

Premium

$7.00

1 User / Month

Enterprise

200 + users

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G2 Deals

Exclusive savings on DeskTime through G2 Deals

Increase your team’s productivity by 30% with DeskTime—one of the leading fully automated time tracking solutions. Save 30% by claiming this exclusive G2 Deal for a monthly subscription to our most popular Premium plan.

How to claim this offer

Click “Claim Offer” and register for a free 14-day trial now! The exclusive offer will already be applied to your account and will kick in once you decide to continue with the Premium plan and add a valid payment method to your account. The discount will be valid for your first 6 months.

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