DeskTime Reviews & Product Details

Pricing

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Pro

$7.00
1 User / Month

DeskTime Integrations

(5)
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DeskTime Media

DeskTime Demo - Reports
All important metrics at a glance
DeskTime Demo - My DeskTime section
Individual profile information
DeskTime Demo - Exports
Generate exports of company statistics
DeskTime Demo - Screenshots
Employee screenshots overview
DeskTime Demo - Integrations
Possibility to integrate with apps used in your company
DeskTime Demo - Team Members
See what your team is doing
Learn How to Use DeskTime
Play DeskTime Video
Learn How to Use DeskTime
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DeskTime Reviews (400)

Reviews

DeskTime Reviews (400)

4.5
401 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the software for its automatic time tracking and user-friendly interface, which simplifies productivity monitoring without manual input. The detailed reports and insights help teams identify unproductive activities and improve efficiency. However, some users express concerns about privacy issues due to constant monitoring.

Pros & Cons

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SL
IT Manager
Computer & Network Security
Mid-Market (51-1000 emp.)
"Effortless Time Tracking and Performance Insights with Desktime"
What do you like best about DeskTime?

Desktime demonstrates an automatic time tracking capability, and this is done across all apps used in a company

The tool portrays the performance insights of every employee, where their idle and active time are significantly identified

The dashboard is clean and easy to navigate, offering visual guidance on individual performance

Desktime demonstrates valuable mechanisms for assigning tasks and allocating it with time and resources required for easy profitability computing

The employee monitoring is done through screenshots that gives actual time that they use in an application Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

Desktime raises issues with privacy, where URL tracking and taking screenshots is quite intrusive and affects users privacy

The program becomes expensive, more so with companies that have larger teams Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

Thank you for your review! We're happy to hear that DeskTime has helped you in so many ways. DeskTime prioritizes user privacy and provides a variety of customization options. When it comes to URL tracking and screenshots, both features can be disabled in Settings.

As for pricing, DeskTime offers three paid plans for you to choose from, allowing you to find the one that best fits your business needs. We really appreciate your feedback!

JT
Gerente de TI
Mid-Market (51-1000 emp.)
"Quick Productivity Analysis"
What do you like best about DeskTime?

I can create different groups and schedules for each of the groups, making it more precise to measure productivity as a group, and then I can focus on a specific employee. None of the employees where it was installed have noticed any difference in the performance of the equipment. It works to provide more precise feedback with data, helping to detect problems with employees in terms of understanding or prioritization. It operates transparently, meaning the user doesn't have to do anything. But once the user understands, it is a great help to know if they are being productive. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

At the moment, everything seems fine; in more than a year of use, there have been no problems. I would like it to have a lock so that the user cannot deactivate it; it has happened a couple of times. Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

Thank you for your review, Jesus! We really appreciate your honest feedback.

There is actually an option that you can use for your employees. If you go to the Settings -> Account -> Employee permissions, there is a button that enables or disables the option for users to log out/quit the app. We hope this can be of help!

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Needs Work"
What do you like best about DeskTime?

I am able to track the hours I work on each customer’s projects Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

1. There is de facto no iOS app, since it prohibits long passwords, so I can’t login to it (despite being able to login no problem on the Windows app); whereas I want to be able to log project time on the move when I don’t have my laptop switched on.

2. On Windows it can only take screenshots every 5 minutes which is WAY too long! Every 5 seconds would be my preference, or even better a screen recording.

3. I used DeskTime 6 years ago and I believe at the time you could edit your application title logs but now it looks like you can’t.

4. The new interface is somewhat clunky, with the same information visible on multiple different pages, sometimes with different information mixed in.

5. It is very difficult to know when a project is started because the system tray icon for idle and running are too similar; they should probably be different colours or flash when idle. This means that I often forget to start or stop a project.

6. When idle it continues taking screenshots and logging application titles, unless you enable private time; whereas I want to disable screenshots and tracking on idle. This means that when I show my customers their report, they’re seeing my YouTube videos etc in their log - not good!

I am highly likely to switch to a different company when I have time to try another. Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

Thank you for your review! We really appreciate your honest feedback. We're always looking for ways to improve, so customer feedback is important to us!

We wanted to address your first and last points specifically. We've forwarded the information regarding the passwords on the iOS app to our developer team to look into this. And regarding your last point, DeskTime isn't tracking any data during idle time. Please note that idle time is when no actions have been made on the keyboard or mouse for more than 3 minutes (the idle time period could be longer, depending on account settings). If you're using your computer, but don't want to be tracked, you can either start private time or quit the app completely. You can also set specific Tracking times in Settings > Team Members > click on the user > Tracking days. That way, DeskTime will track only within those set times.

PP
director
Small-Business (50 or fewer emp.)
"⭐ 1/5 – Unethical Auto-Renewal & No Support"
What do you like best about DeskTime?

Nothing we have get completely bad experience Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

DeskTime renewed our annual subscription without consent and charged Rs 1,23,199, up from our previous price of Rs 73,920 — a 67% increase with no notice.

We contacted their support for a refund or price adjustment, but they refused without any valid explanation.

This is unethical billing, and the lack of accountability is unacceptable. Would not recommend DeskTime to any business that values transparency or fair customer service. Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

We're sorry to hear about your recent experience!

After reviewing your case, we see a misunderstanding has occurred, and we sincerely apologize.

We want to make it right, so we've been trying to get in touch with you regarding a solution; however, we haven't been able to reach you. Please check your email — we hope to hear from you soon!

Sayan D.
SD
Technical Support Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Detailed Activity Monitoring on Windows system"
What do you like best about DeskTime?

Desktime monitoring all the activity very deeply even the small activity can be seen in the dashboard Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

One things i have oberserved is that it works very in windows system but in linux based like ubuntu is lacking the bit. Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

Thank you for your review! Our team is always working hard on improving our app, including the app for Linux OS systems. We really appreciate your feedback!

Verified User in Wholesale
AW
Small-Business (50 or fewer emp.)
"A complete tool to measure and regulate how your employees work"
What do you like best about DeskTime?

What I like the most about DeskTime is its accuracy in tracking time and monitoring employee productivity based on the parameters we, as administrators, define. It captures screenshots regularly—no matter how many monitors the employee uses—which adds an extra layer of visibility and accountability. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

What I don't like as much is that the reports can be a bit confusing and definitely have room for improvement, both visually and statistically. It would also be great if there were an option to record short videos of employees' work sessions for even deeper insights. Review collected by and hosted on G2.com.

DR
IT Manager
Mid-Market (51-1000 emp.)
"Boosting Productivity with DeskTime: A Game-Changer!"
What do you like best about DeskTime?

DeskTime: A Productivity Powerhouse!

One of the best things about DeskTime is its seamless time-tracking capabilities. It automatically records work hours, making it effortless to monitor productivity without manual input. The intuitive dashboard provides insightful reports, helping users analyze efficiency and eliminate distractions.

Another standout feature is the project and task tracking, which allows teams to allocate time effectively and optimize workflow.

Overall, DeskTime is a fantastic tool for individuals and teams looking to boost productivity, improve time management, and gain valuable insights into work habits. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

DeskTime: Great, But with Some Limitations

While DeskTime offers excellent time-tracking and productivity insights, there are a few aspects that could be improved. The automatic tracking feature is helpful, but

pricing a bit high, especially for smaller teams or individual professionals. A more flexible pricing structure could make it more accessible.

Despite these minor drawbacks, DeskTime remains a powerful tool for productivity tracking, and with a few tweaks, it could be even better! Review collected by and hosted on G2.com.

Burhanuddin B.
BB
COO
Small-Business (50 or fewer emp.)
"Product Quality, Usability & User Friendly"
What do you like best about DeskTime?

With the Desktime our time traking work is very easier. and accurate. When we give the time record project wise its possible in a minutes. Our whole team is likes desktime working beacuse its not human related work so they are not worry about the error. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

WE dont know anybody dislike the desktime working. but some of the common features which we need form desktime which is important. like Attendance report. we need reports more strong. Review collected by and hosted on G2.com.

Julian M.
JM
Strategic Procurement & Logistics Leader
Small-Business (50 or fewer emp.)
"Better control of time and tasks"
What do you like best about DeskTime?

Since I started using DeskTime, I've noticed a big difference in how I organize my days. It allows me to see where I spend my time and easily spot distractions or tasks that take longer than expected. Thanks to its reports and automatic tracking, I can plan better, prioritize what’s important, and stay focused. It's a very useful tool if you're looking to improve your productivity and get a clear overview of your daily work. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

Overall, I'm very satisfied with DeskTime, but if I had to point out something to improve, it would be the accuracy of the automatic activity tracking. Sometimes it classifies certain apps or websites as "unproductive" when I'm actually using them for work-related tasks. It would be great if category customization were a bit more intuitive or automated. That said, it's still a very useful tool Review collected by and hosted on G2.com.

Sreejith B.
SB
Assistanat Manager
Mid-Market (51-1000 emp.)
"Efficient Time Tracking and Productivity Insights with DeskTime"
What do you like best about DeskTime?

Desktime is very userfriendly and also me and my team can manage time and workflow, and mainly as project lead i can measure the productivity of my employees with its in dept application usage details such as which all sites they have visted in browser and other applications. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

The only thing i have noticed that Desktime cannot be started from system start by default, i need to start manually or configure it in startup application, it there is an option to run this application on startup it will be very useful Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

Thank you for your review! We're happy to hear that you've had a great experience with our app. Regarding what you mentioned about running the app on startup, it seems to be an unusual behavior. If you still notice that, please reach out to our Customer Support (support@desktime.com), and we'll be happy to look into this further for you.

Pricing Options

Pricing provided by DeskTime.

Pro

$7.00
1 User / Month

Premium

$7.00
1 User / Month

Enterprise

Contact Us
200 + users

G2 Deals

Exclusive savings on DeskTime through G2 Deals

Increase your team’s productivity by 30% with DeskTime—one of the leading fully automated time tracking solutions. Save 30% by claiming this exclusive G2 Deal for a monthly subscription to our most popular Premium plan.

How to claim this offer

Click “Claim Offer” and register for a free 14-day trial now! The exclusive offer will already be applied to your account and will kick in once you decide to continue with the Premium plan and add a valid payment method to your account. The discount will be valid for your first 6 months.

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DeskTime Features
Ease of Completing Timesheets
Tracking Time to Project/Task
Billable Time Rate Management
Electronic Payments
Time Tracking
Policy Compliance Management
User, Role, and Access Management
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DeskTime