Pipedrive Reviews & Product Details

I love how easy to use Pipedrive is, which makes managing tasks and navigating through its features incredibly straightforward. This simplicity is especially valuable because it helps me stay organized without unnecessary complications. I also find it extremely useful to see when someone opens an email, which gives me the perfect cue on when to follow up, enhancing my communication efficiency with clients. Additionally, the initial setup of Pipedrive was extremely easy, allowing me to get operational swiftly without any hassle. I haven't encountered any issues so far, which speaks to its reliability, and I confidently rate it a 10 for recommending to friends or colleagues. Using Pipedrive in conjunction with Outlook has also been seamless and beneficial for my workflow. Review collected by and hosted on G2.com.

so far so good Review collected by and hosted on G2.com.

I really appreciate how Pipedrive helps us stay on top of our book of business and gives us an accurate pipeline, which is crucial for our growth stage company. I love that Pipedrive is simple and easy to use, while still being a highly capable tool. It is incredibly user-friendly. I also found the initial setup to be very easy. Review collected by and hosted on G2.com.

Although, at times there are requests for more customization, I think for the most part it serves our purpose very effectively. Review collected by and hosted on G2.com.

What I particularly appreciate about Pipedrive is that it offers me better ways to keep track of my customers. The system is extremely straightforward, which makes it easier for me to organize my daily workflows efficiently. I find it particularly pleasing that I can view all the important functions a company needs to perform for a contact, which provides me with additional clarity. With Pipedrive, all the necessary functions are clearly available, even to the extent that you can select letters and see them clearly. The initial setup of Pipedrive was also very easy, which significantly facilitated the start of its use. Overall, Pipedrive has noticeably improved my workday and thereby strengthened the confidence to recommend it further with a 10/10 rating. Review collected by and hosted on G2.com.

I dislike that when changing a customer's name, sometimes a problem occurs and the changes are not saved. Review collected by and hosted on G2.com.

Pipedrive has really changed the way we manage our sales pipeline. The interface is straightforward and easy to use, which makes tracking deals simple. I also like how easy it is to customize stages so our team stays organized and on the same page. Review collected by and hosted on G2.com.

Some of the automation options are helpful, but they can be restrictive if you want more complex workflows.

I’ve also noticed that certain integrations require extra steps or third-party tools, which adds friction. Review collected by and hosted on G2.com.

I like Pipedrive because it helps me manage my prospects and current clients effectively. All my prospects are in one place, and I can visualize which stage each one is at. This ability to have a good visualization of project stages and pipeline is something I really appreciate. It allows me to group clients and have a better understanding of what activities need to be done. Review collected by and hosted on G2.com.

I use the Projects feature a lot, and that could improve. It should have more reports and more project management tools. Also, the initial setup of Pipedrive is not easy, I'm still doing it. Review collected by and hosted on G2.com.

I find Pipedrive incredibly useful as my CRM at work. It truly shines in its ability to help me remember meetings and tasks, and I greatly appreciate being able to view all my leads and deals in one central location. This consolidation makes my job significantly easier and more efficient. Additionally, the feature allowing the linkage of emails to Pipedrive is very practical, streamlining my communications within the CRM framework. Another aspect I enjoy is the daily progress report available in the notification section. This feature is not only 'pretty cool,' as I mentioned, but it also provides a quick overview of my day's achievements, allowing me to determine if I've completed everything necessary before ending my workday. Overall, Pipedrive offers functionality that resonates well with my work habits, as indicated by my high likelihood of recommending it to colleagues. Review collected by and hosted on G2.com.

I find the interface of Pipedrive too serious and lacking in modernity, particularly with the absence of customizable color options. It would be significantly improved by incorporating a Dark Mode. This feature is essential for those of us who work in the evenings, as Dark Mode aids in accessibility and enhances the user experience by reducing eye strain in low-light conditions. Review collected by and hosted on G2.com.

I like the order I have with Pipedrive, the reminders, my daily summaries, my calendar, and the notifications. Having all the tools that Pipedrive offers makes my work much easier, especially when handling a high volume of deals, allowing me to have order in my management and to complete my scheduled activities or those of higher priority. Once I explored the CRM on my own, I liked it because it is easy and intuitive. Additionally, it is the tool that helps me perform my work efficiently. Review collected by and hosted on G2.com.

Perhaps the only thing that usually delays my activities is the synchronization of my emails. Review collected by and hosted on G2.com.

I like the user experience in Pipedrive. It's so simple, neat, and clean compared to any other CRMs. Pipedrive is very simple and easier to understand, especially when compared to something like HubSpot, which can be quite difficult with a lot of text. The setup was very easy, and I just got support which helped me with setting up. Review collected by and hosted on G2.com.

I think it is a bit costlier compared to any other CRMs right now. I think they should give us different pricing, maybe for startups or something like that. Or a discount or, like, country-wise based on pricing they should keep. Instead of keeping it like dollars all the time. Review collected by and hosted on G2.com.

I have found Pipedrive to be significantly valuable for managing our sales pipeline by improving how we handle quotations and track year-to-date sales. The software has made generating, sending, and tracking quotes remarkably simple, with everything stored efficiently to prevent loss or oversight. Pipedrive has enhanced our sales process by streamlining operations, improving team collaboration, and offering actionable insights that propel our business forward. I appreciate how easy it is to set up, with a guided onboarding process that can have you up and running in minutes. As a highly reliable and effective solution, Pipedrive is a great recommendation for any organization looking to optimize its sales management processes. Review collected by and hosted on G2.com.

While Pipedrive's automation is useful, setting up complex multi-step workflows can feel unintuitive. Users without technical experience might struggle to fully leverage its automation potential. Creating multi-step, conditional workflows can become cumbersome. For example, if you want a workflow that sends different emails depending on customer type, updates multiple custom fields, and assigns tasks, you often need to create multiple separate workflows. It would be beneficial to introduce a more visual flowchart-style workflow builder where users can easily map out multi-branch logic in one interface and allow combining multiple triggers and conditions within a single workflow instead of forcing multiple separate automations. Review collected by and hosted on G2.com.

I love that Pipedrive enhances our customer communication, offering very fast and clear channels for calling, emailing, and texting clients. This efficiency is crucial for our team to deliver information quickly and accurately, directly benefiting our interactions with customers. Additionally, I find that whenever we need assistance, the response time is impressively quick and the support is approachable, making problem resolutions straightforward and less time-consuming. The setup process is also very easy to understand, which was a significant advantage when integrating it into our workflow without hassle. Overall, the simplicity and reliability of Pipedrive contribute substantially to our operations running smoothly. Review collected by and hosted on G2.com.

Sometimes the system is down, which can be inconvenient. Additionally, when sending an email in the mornings, it is not always visible as sent, creating uncertainty in communication. Review collected by and hosted on G2.com.