--- title: Pipedrive Reviews meta\_title: Pipedrive Reviews, Pros + Cons, and Top Rated Features meta\_description: Pipedrive reviews, pros and cons, and highest rated features. All from real, verified users. aggregate\_rating: rating\_value: 4.3 review\_count: 3105 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

# Pipedrive Reviews & Product Details

Visit Website

Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerful AI features, it’s no wonder 100,000 companies worldwide use Pipedrive for smarter, faster sales.

* * *

Product Website
Pipedrive
Seller
[Pipedrive](https://www.g2.com/sellers/pipedrive)
Discussions
[Pipedrive Community](https://www.g2.com/products/pipedrive/discuss)
Languages Supported

Czech, German, English, Estonian, Finnish, French, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Chinese (Traditional)

Solution Type

All-in-One

Overview by
Pipedrive IT Team

Show More

## Pricing

Pricing provided by Pipedrive.

### Lite

$24.00

1 Seats Per Month

[
View More Pricing Information
](https://www.g2.com/products/pipedrive/pricing)

## Pipedrive Integrations
(91)

What do users say about integrations?

Verified by Pipedrive

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

3CX

](https://www.g2.com/products/3cx/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Aircall

](https://www.g2.com/products/aircall/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Amplemarket

](https://www.g2.com/products/amplemarket/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Apollo.io

](https://www.g2.com/products/apollo-io/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Asana

](https://www.g2.com/products/asana/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Boomerang for Gmail

](https://www.g2.com/products/boomerang-for-gmail/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Brevo Marketing Platform

](https://www.g2.com/products/brevo-marketing-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Calendar

](https://www.g2.com/products/calendar/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Calendly

](https://www.g2.com/products/calendly/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

CallTools

](https://www.g2.com/products/calltools/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

CircleLoop

](https://www.g2.com/products/mission-labs-ltd-circleloop/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Claude

](https://www.g2.com/products/claude-2025-12-11/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Clay

](https://www.g2.com/products/clay-com-clay/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

CloudTalk

](https://www.g2.com/products/cloudtalk/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

CompanyCam

](https://www.g2.com/products/companycam/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Confluence

](https://www.g2.com/products/confluence/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Convex

](https://www.g2.com/products/convex/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

CRM Assistant for Gmail™

](https://www.g2.com/products/crm-assistant-for-gmail/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Drive Uploader

](https://www.g2.com/products/drive-uploader/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Facebook

](https://www.g2.com/products/facebook/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Fireflies.ai

](https://www.g2.com/products/fireflies-ai/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Ads

](https://www.g2.com/products/google-ads/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Authenticator

](https://www.g2.com/products/google-authenticator/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Meet

](https://www.g2.com/products/google-meet/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

GTM Workspace - Powered by ZoomInfo

](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Harvest

](https://www.g2.com/products/harvest/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HostBill

](https://www.g2.com/products/hostbill/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HQ Rental Software

](https://www.g2.com/products/hq-rental-software/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Marketing Hub

](https://www.g2.com/products/hubspot-marketing-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Sales Hub

](https://www.g2.com/products/hubspot-sales-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Hunter

](https://www.g2.com/products/hunter/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Instantly

](https://www.g2.com/products/instantly/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Intuit Mailchimp All-in-One Marketing Platform

](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Intuit Mailchimp Email Marketing

](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Intuit QuickBooks

](https://www.g2.com/products/intuit-quickbooks/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

JobTread

](https://www.g2.com/products/jobtread/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Jotform

](https://www.g2.com/products/jotform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

JustCall

](https://www.g2.com/products/saas-labs-justcall/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Keap

](https://www.g2.com/products/thryv-keap/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Klaviyo

](https://www.g2.com/products/klaviyo/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Klenty

](https://www.g2.com/products/klenty/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Leadfeeder

](https://www.g2.com/products/leadfeeder-leadfeeder/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Leadinfo

](https://www.g2.com/products/leadinfo/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

lemlist

](https://www.g2.com/products/lemlist/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

LinkedIn Groups

](https://www.g2.com/products/linkedin-groups/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Lusha

](https://www.g2.com/products/lusha/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

MailerLite

](https://www.g2.com/products/mailerlite/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Make

](https://www.g2.com/products/integromat-by-celonis-make/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft D365FO Connector for ADP Workforce Now®

](https://www.g2.com/products/microsoft-d365fo-connector-for-adp-workforce-now/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Excel

](https://www.g2.com/products/microsoft-excel/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Teams

](https://www.g2.com/products/microsoft-teams/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

MileIQ

](https://www.g2.com/products/mileiq/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

n8n

](https://www.g2.com/products/n8n/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Odoo Accounting

](https://www.g2.com/products/odoo-accounting/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Oneflow

](https://www.g2.com/products/oneflow/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Ortto

](https://www.g2.com/products/ortto/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

PandaDoc

](https://www.g2.com/products/pandadoc/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Paycove

](https://www.g2.com/products/paycove/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Qlik Sense

](https://www.g2.com/products/qlik-sense/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

QuickBooks Online

](https://www.g2.com/products/quickbooks-online/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Quo

](https://www.g2.com/products/quo-quo/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

RD Station Marketing

](https://www.g2.com/products/rd-station-marketing/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

RingCentral Contact Center

](https://www.g2.com/products/ringcentral-contact-center/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

RingCX

](https://www.g2.com/products/ringcx/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

RingEX

](https://www.g2.com/products/ringex/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Ringover

](https://www.g2.com/products/ringover/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Sage Intacct

](https://www.g2.com/products/sage-intacct/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Seamless (formally Seamless.AI)

](https://www.g2.com/products/seamless-formally-seamless-ai/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Shopify

](https://www.g2.com/products/shopify/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Slack

](https://www.g2.com/products/slack/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Slack Connector for Jira

](https://www.g2.com/products/slack-connector-for-jira/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Sprout Solutions

](https://www.g2.com/products/sprout-solutions-philippines-inc-sprout-solutions/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Stripe Billing

](https://www.g2.com/products/stripe-billing/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Stripe Connect

](https://www.g2.com/products/stripe-connect/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Stripe Invoicing

](https://www.g2.com/products/stripe-invoicing/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Surfe

](https://www.g2.com/products/surfe/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Talkdesk

](https://www.g2.com/products/talkdesk/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

TimelinesAI

](https://www.g2.com/products/timelinesai/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Trello

](https://www.g2.com/products/trello/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Twilio

](https://www.g2.com/products/twilio/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Webflow

](https://www.g2.com/products/webflow/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

WhatsApp Business Platform

](https://www.g2.com/products/whatsapp-business-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Xero

](https://www.g2.com/products/xero/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zapier

](https://www.g2.com/products/zapier/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zendesk for Customer Service

](https://www.g2.com/products/zendesk-for-customer-service/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zoom Events and Webinars

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 ![Nick A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick A.")
NA

Nick A.

CEO

Small-Business (50 or fewer emp.)

2/26/2026

"Good design, terrible support"

0/5

What do you like best about Pipedrive?

The software interface design is really good. That's what drew us to it in the first place. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

Support. Absolutely the worst part about Pipedrive.

Our account executive, Zachary Phillips, offered us a discount during our trial. We accepted it, he said to add our billing details to the account, we did, and then he stopped responding. 5 days and two follow-up emails later, still no reply and no autoresponder saying he was out. And there is no way to reach anyone else in sales because they have no sales email and support was not able to provide me a way to contact sales. I finally got a response from the sales team lead, Spencer Smith, who just made excuses and said that Zachary has been out for a while. No acknowledgement of the fact that I had been ghosted or that they provide no other way to reach the sales team when someone is out for an extended period of time.

During that time, I also reached out to support and had a chat with Ricardo that was probably the worst customer support I've ever received. He kept insisting that I should do things that weren't possible in their software. I told him it was not an option in their software, but he insisted. I sent him a Loom screen recording showing him, and then he made up a new answer, which was also incorrect. It seems that rather than get help or admit he didn't know, he prefers to make up answers and insist they are correct. His manager, Carolyn, ended up following up the conversation by telling me that what I had said was not possible, was indeed not possible, though she said it like she was informing me. I didn't need to be told, it was their own support team who doesn't seem to know how their software works.

I also had reported a bug to support at the start of the week, spent almost an hour answering their questions and providing a Loom screen recording at their request, just to have them tell me it was a known issue. This is why most software companies use a bug tracker, so that they can know about bugs without wasting the customers time.

Overall, I found their team to be very poorly trained, not at all knowledgeable about their own software and extremely disorganized. It was bad enough that I'm writing a negative review for the first time to warn other people not to use Pipedrive. Review collected by and hosted on G2.com.

What problems is Pipedrive solving and how is that benefiting you?

The software solves the problem of keeping track of sales leads and marketing efforts. Which is a bit ironic since they seem to, by their own admission, have trouble keeping track of their sales leads. The fact that their own sales team struggles with managing leads is not a very good sign for the effectiveness of Pipedrive. Review collected by and hosted on G2.com.

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Response from Jorge R. of Pipedrive

[Editedit](https://www.g2.com/survey_responses/pipedrive-review-12409668/official_response/edit)

Hi Nick,

Thank you for taking the time to share such detailed feedback.

We sincerely regret to hear about your experience.

While we’re pleased that you found value in the Pipedrive’s design and interface, it’s clear that your interactions with our sales and support teams did not meet the standards we strive to uphold.

Lack of communication, delayed responses, and unclear guidance are not the experience we want for anyone considering or using our platform.

Your feedback highlights important areas where we must improve, particularly around internal coordination, responsiveness, and clarity in support interactions.

Please know that we take concerns like this seriously.

Feedback of this nature is shared internally and used to review processes, training, and communication standards to ensure a more professional and reliable experience moving forward.

We appreciate you bringing this to our attention and are genuinely sorry for your experience.

Best regards,

Pipedrive Team

Current UserValidated ReviewerSource: Organic

 ![Adriana Galan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adriana Galan V.")
AV

Adriana Galan V.

Head of Business Development

Small-Business (50 or fewer emp.)

3/19/2026

"Versatile but Needs Improved Support and Setup"

1/5

What do you like best about Pipedrive?

I like Pipedrive for its multiple functionalities and ease of use. Specifically, it helps me manage leads effectively, which is essential for my sales process. The revenue tracker and conversion rate features are particularly valuable, as they assist me in keeping track of the conversion of deals. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I'm not happy with Pipedrive's customer support and help services. I think they could improve the onboarding and training sessions to ensure the CRM is well set up. Some aspects of the setup were easy, but I'm still unable to set up automatic processes and ensure everything is complete, especially the data from leads. Review collected by and hosted on G2.com.

What problems is Pipedrive solving and how is that benefiting you?

I use Pipedrive to manage leads and streamline the sales process. Its revenue tracker and conversion rate features help me keep track of deals effectively. I appreciate its multiple functionalities and ease of use. Review collected by and hosted on G2.com.

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Response from Jorge R. of Pipedrive

[Editedit](https://www.g2.com/survey_responses/pipedrive-review-12513397/official_response/edit)

Hi Adriana,

Thanks for your feedback!

We’re glad to hear you find Pipedrive easy to use and helpful for managing leads, tracking revenue, and monitoring conversion rates.

We’re sorry to hear about your experience with support and setup.

Your feedback on onboarding, training, and automations is very valuable, and we’re working to improve in these areas.

Best regards,

Pipedrive Team

Current UserValidated ReviewerSource: Organic

 ![Verified User in Mechanical or Industrial Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mechanical or Industrial Engineering")
UM

Verified User in Mechanical or Industrial Engineering

Small-Business (50 or fewer emp.)

2/25/2026

"Google Contacts Sync Is Great, but Overall Experience Needs Improvement"

1/5

What do you like best about Pipedrive?

It syncs contacts with google, so I can enter them somewhere else and they show up in Pipedrive. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

Almost everything. The fact that you have to click the edit button in a field to edit it in this day is crazy. Finding deals after they've been won? Nope they just vanish somewhere. Lots of head scratching Review collected by and hosted on G2.com.

What problems is Pipedrive solving and how is that benefiting you?

None and none. I think there are many better options out there and this service does not do a good job of anything specifically. Review collected by and hosted on G2.com.

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Response from Jorge R. of Pipedrive

[Editedit](https://www.g2.com/survey_responses/pipedrive-review-12405839/official_response/edit)

Hi,

Thank you for your honest feedback.

We’re glad the Google contact sync has been helpful.

We’re sorry to hear about your frustration with editing fields and finding won deals.

We understand how that can be frustrating. Won deals can be accessed using filters or by adjusting the pipeline view.

Here is an article that explains in detail: https://support.pipedrive.com/en/article/filtering-for-my-won-lost-or-deleted-deals

If you require assistance, please do not hesitate to contact our support.

Best regards,

Pipedrive Team

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services")
UE

Verified User in Events Services

Small-Business (50 or fewer emp.)

6/29/2026

"a lot of hurdles for minimum output"

0/5

What do you like best about Pipedrive?

user experience was useful and simple though offerings convoluted Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

too much in one stone not enough streamlined offering Review collected by and hosted on G2.com.

What problems is Pipedrive solving and how is that benefiting you?

clear pipeline Review collected by and hosted on G2.com.

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Response from Jorge R. of Pipedrive

[Editedit](https://www.g2.com/survey_responses/pipedrive-review-13043213/official_response/edit)

Hi,

Thank you for your feedback!

We're glad to hear that you found Pipedrive easy to use and that it's helping you maintain a clear view of your sales pipeline.

We also appreciate your comments about our offerings.

We understand the importance of keeping things simple and streamlined, and feedback like yours helps us identify ways to improve the overall experience.

Best regards,

Pipedrive Team

Validated ReviewerSource: Organic

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/26/2025

"Can't renew, support not helping in \>30days, shut down CRM for \>24 hrs"

0/5

What do you like best about Pipedrive?

Deals pipeline, Reports dashboards, Contacts. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

Pipedrive has changed plans and functionality. So I wanted to speak with sales/support and make changes before rolling over our subscription. I reached out to them over 20 times on email, chat, and a meeting over a 30-day period. I tried to renew online but it said it couldn’t and to call support – I have been and they are NOT helping?! Support wasn’t resetting our subscription as they said they would, as we had discussed over and over again. And they lied about saying they would not shut down our account until they had sorted it out on their end; instead they shut us down – so we have been without a CRM for over 24 hours?!! Do not use Pipedrive – their support is terrible. Review collected by and hosted on G2.com.

What problems is Pipedrive solving and how is that benefiting you?

Sales Review collected by and hosted on G2.com.

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Response from Jorge R. of Pipedrive

[Editedit](https://www.g2.com/survey_responses/pipedrive-review-5006801/official_response/edit)

Hi,

Thank you for sharing your feedback, and we sincerely apologize for the frustration and inconvenience you experienced with your subscription and support.

We understand how stressful it must have been to be without access to your CRM, and we truly regret that the situation occurred.

We’re glad to confirm that the issue has now been fully resolved, and the necessary adjustments have been made to ensure your subscription and account are working correctly.

Your experience has highlighted areas where we can improve, and we appreciate you bringing this to our attention.

Thank you for your patience, and we hope your experience with Pipedrive moving forward is smooth and seamless.

Best regards,

Pipedrive Team

Current UserValidated ReviewerSource: Organic

 ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment")
AE

Verified User in Entertainment

Small-Business (50 or fewer emp.)

10/15/2025

"Hidden Fees and Third-Party Management Make Pipedrive Not Worth It"

0/5

What do you like best about Pipedrive?

Nothing. It's like using a rip off of every other CRM. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

The basics of a CRM is hidden behind multiple paywalls.

In Czech Republic and Slovakia it's not even run by Pipedrive it's run by another company called Davame.

Buyers beware, every step is another way to scam you out of more money.

You need to pay full price to use anything close to its competitors. Review collected by and hosted on G2.com.

What problems is Pipedrive solving and how is that benefiting you?

It was meant to help with CRM but so far a pen and paper is more useful Review collected by and hosted on G2.com.

Show More

Response from Jorge R. of Pipedrive

[Editedit](https://www.g2.com/survey_responses/pipedrive-review-11813234/official_response/edit)

Hi,

We’re sorry to hear about your frustration.

Our team takes feedback like this seriously, and we are actively looking into your concerns regarding features, pricing, and regional support.

Please contact our support team directly so we can review your account and work toward a resolution.

Best regards,

Pipedrive Team

Current UserValidated ReviewerSource: Organic Review from Pop Up

 ![Charles B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles B.")
CB

Charles B.

President

Small-Business (50 or fewer emp.)

1/16/2025

"Don't Waste Your Time"

0/5

What do you like best about Pipedrive?

The people were nice. Writing some more words to meet the character count. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

Pipedrive is a bare-bones CRM that is trying (and failing) to be more fully featured.

Every "feature" within Pipedrive beyond the basic Deal-Pipeline flow is about 50% put together and functions like a proof-of-concept copy of someone else's tool.

For example, the e-signing solution built into the app is totally useless. The entire thing is driven through either M365 or GSuite, and all merge fields are submitted through those tools online editors.

As a result, there's no version control, you can never find the signed document after completion, and the agreements you do send for signing look like trash.

When I asked our account rep how I could deal with the fact that the email sync perpetually showed 999+ unread messages, he just told me that most people ignore those alerts.

I constantly received ads for Pipedrive from within Pipedrive. Notification ads for additional integrations, banner ads for webinars. Even the email sync feature kept bugging me to upgrade because we were "running out" of email syncs (you're allowed two per user and I was using one of my two).

The customer service people are nice, but in order to get to them you need to go through the gauntlet of their AI support bot that is not only useless, but an active impediment to you getting any actual assistance.

All of their support is driven through chat, but since they're a little understaffed they usually will get back to you a few hours from your original message, so it ends up being email-driven support but where everything is formatted like a chat, making the entire process pretty awful.

I wouldn't recommend it to an enemy, much less a friend. Review collected by and hosted on G2.com.

What problems is Pipedrive solving and how is that benefiting you?

Literally none - we would've been better off using Excel. Review collected by and hosted on G2.com.

Show More

Response from Camilla Pacheco of Pipedrive

[Editedit](https://www.g2.com/survey_responses/pipedrive-review-10740814/official_response/edit)

Hello Charles,

Thank you for sharing your thoughts with us. We're really sorry to hear that your experience with Pipedrive has not met your expectations. We strive to deliver a quality product that adds value to our users, and we take your feedback seriously.

We understand your frustration with certain features. Our team is actively working on improvements, and your detailed feedback helps us identify areas where we can do better.

Please don't hesitate to reach out if you'd like to discuss this further. We appreciate your support and hopefully we can make Pipedrive better for you in the future!

Thank you again for your time.

Best regards,

Pipedrive Team

Current UserValidated ReviewerSource: Organic

 ![Brenno d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brenno d.")
BD

Brenno d.

Especialista em Multibenefícios

Small-Business (50 or fewer emp.)

5/29/2025

"Limitation in the creation of personas within the same company"

0.5/5

What do you like best about Pipedrive?

I like the automatic creation of tasks. When you finish one, the little screen to create another one already appears. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I don't like not being able to create more than one persona in the same company. I can even create more than one phone number and email, but I can't add more persona names and allocate them with their own contact. Review collected by and hosted on G2.com.

What problems is Pipedrive solving and how is that benefiting you?

None, just do what you have to do but in a limited way. Review collected by and hosted on G2.com.

Show More

Response from Jorge R. of Pipedrive

[Editedit](https://www.g2.com/survey_responses/pipedrive-review-11236122/official_response/edit)

Hi Brenno,

Thanks for your honest feedback!

We're glad to hear that you're enjoying the automatic task creation, it's great to know it’s helping streamline your workflow.

We also appreciate you pointing out the limitation around managing multiple personas within a single company.

That’s a valuable insight, and we’ll be sure to pass it along to our product team.

We’re continuously working on improving the flexibility and functionality of Pipedrive, so feedback like yours is essential.

Best regards,

Pipedrive Team

Validated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated

 ![Codie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Codie S.")
CS

Codie S.

Account Executive

Small-Business (50 or fewer emp.)

7/29/2024

"Features don't work and Pipedrive doesn't care"

0/5

What do you like best about Pipedrive?

Decent UI, easy to use (as long as it's not their Automations. All logic goes out the window in that area it seems) Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I used Pipedrive for 2 years and over that time it was the most problematic tool in my software stack. The features the advertise are good in theory, but often don't work as advertised.

I had many issues with email deliverability using their platform among other things. The most recent issue was related to their document uploading and e-signing feature. Any document I try to upload had formatting errors. The feature can't be used. I brought this up with their team and they identified it as a bug. That was 2 months ago and there is still no solution, yet they're still happy to advertise the broken feature on their website and take your money for it. As far as I'm concerned,that's stealing.

I found their service team to be limited in how helpful they are. They use an overseas team to handle customer service inquiries that is disconnected from management, so when anything out of the ordinary goes wrong, it's difficult to find a solution and can end up in days if not weeks or sorting out an issue, costing me hundred if not thousands of dollars.

I had hope for Pipedrive based on features, but the bugs and lack of service led to downtime that cost me real money. Their unwillingness to take accountability for the features they advertise but don't provide is principally wrong. As far as I'm concerned, they're thieves. Review collected by and hosted on G2.com.

What problems is Pipedrive solving and how is that benefiting you?

keeping customer info and activity organized. Review collected by and hosted on G2.com.

Show More

Response from Luiza Carvalho of Pipedrive

[Editedit](https://www.g2.com/survey_responses/pipedrive-review-9934595/official_response/edit)

Codie, thank you for your feedback.

We apologize for any inconvenience this experience may have caused in your business, we can understand how this can impact your work. Different factors can cause service interruptions but we can guarantee we will always look into any issues being reported carefully and as quickly as possible.

We can verify that our dedicated department has resolved the case with you but if there is anything we can help with, let us know and we will be more than happy to help!

Kind regards,

Pipedrive Team

Current UserValidated ReviewerSource: Organic

 ![Alex M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex M.")
AM

Alex M.

Conversion Rate Optimisation specialist

Human Resources

Small-Business (50 or fewer emp.)

7/24/2024

"Awkward software, could be greatly improved"

1/5

What do you like best about Pipedrive?

Easy to set up and find your way around the platform. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

The platform is basic, there are a lot of missing features, most integrations are not native and require Zapier or Make. Add-on features like email campaigns feel like an afterthought rather than a holistic platform feature. The system is slow; updating a contact takes a number of seconds where the page freezes before becoming active again.

There are a lot of assumptions about the way people should use Pipedrive and it won't suit everyone. There's a huge lack of customisation, from the formatting of unsubscribe message on emails and the fact that the first name field cannot be blank (it defaults to the user's email address).

I think worst of all, customer support does not listen. If you report an obvious bug it's a "you" problem, not a platform problem. There are many strange choices that the product team has made in the development of Pipedrive. It's no wonder when they are so closed to receiving polite feedback. Review collected by and hosted on G2.com.

What problems is Pipedrive solving and how is that benefiting you?

Integrating CRM with email marketing Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

## Questions about Pipedrive? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Pipedrive
](https://www.g2.com/products/pipedrive/discussions/new)

 ![Tony B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony B.")
TB

Tony Baldwin
•
Last activity about 2 months ago

How are you handling bulk uploads in Pipedrive without breaking templates?

1 Upvote

0

[
Join the conversation
](https://www.g2.com/discussions/how-are-you-handling-bulk-uploads-in-pipedrive-without-breaking-templates)

SM

Sasha Miller
•
Last activity over 1 year ago

What is the best way to use email marketing with Pipedrive?

3 Upvotes

3

[
Join the conversation
](https://www.g2.com/discussions/12132-what-is-the-best-way-to-use-email-marketing-with-pipedrive)

[
View all Discussions
](https://www.g2.com/products/pipedrive/discuss)

## Pricing Options

Pricing provided by Pipedrive.

### Lite

$24.00

1 Seats Per Month

### Growth

$49.00

1 Seats Per Month

### Premium

$79.00

1 Seats Per Month

[
View More Pricing Information
](https://www.g2.com/products/pipedrive/pricing)

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##### 
##### Pipedrive Features

Sales Force Automation

Contact & Account Management

Opportunity & Pipeline Mgmt.

Task / Activity Management

Marketing Automation

Email Marketing

Campaign Management

Lead Management

Customer Support

Call Center Features

Mobile & Social

Mobile User Support

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##### Categories on G2

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