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Pipedrive Reviews & Product Details

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Lite

$24.00
1 Seats Per Month

Pipedrive Integrations

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Pipedrive Media

Pipedrive Demo - Pipedrive pipeline management
Effective sales pipeline management begins with a clear view of the buyer’s journey through your sales process. To succeed, you need a tool that provides a visual representation of each stage of the pipeline and gives you control over your tasks and sales activities. Pipedrive CRM’s primary vi...
Pipedrive Demo - Your one-stop sales inbox
Easily track sales conversations and tasks in one tool, giving your salespeople the context they need to follow up faster.
Pipedrive Demo - Automate and sale
Streamline your sales process and get more done with less work.
Pipedrive Demo - Instant sales insights
Take advantage of Pipedrive's precise, real-time data analytics to track sales metrics and fine-tune your strategy.
Pipedrive Demo - People and organization management
Build an unlimited database of contacts and access a clear view of their history, linked deals, activities and communications.
Pipedrive Demo - Create compelling emails in just a click
Draft quick, personalized emails from simple prompts, saving time and enhancing sales outreach.
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Pipedrive Reviews (2,791)

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Reviews

Pipedrive Reviews (2,791)

View 6 Video Reviews
4.3
2,791 reviews

Pros & Cons

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JD
"Effortless Integration, Needs Better Automation"
What do you like best about Pipedrive?

I find Pipedrive amazing to work with due to its automation flow and user-friendly interface, making it easy to maneuver through the system. It's a great asset for my company, and I'm excited to build on the capabilities we’ve already started implementing. I particularly appreciate how effortlessly the stages within Pipedrive flow and how it facilitates easy communication with my entire team, ensuring clarity about our ideal stages. The integration capabilities of Pipedrive are also excellent, seamlessly connecting with tools like Slack, Aircall, and Postman, which makes our workflow smooth and interconnected. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I find the ease of setting up automations in Pipedrive needs improvement. Although there are tiered functionalities, it sometimes requires digging through numerous workarounds to achieve automation tasks. Additionally, the initial setup presented challenges specifically related to the automation flow, necessitating support from Pipedrive to configure it correctly. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

Hi Johnathan,

Thanks for sharing your experience!

We're glad to hear Pipedrive’s interface, automations, and integrations with tools like Slack and Aircall are helping your team stay organized and connected.

We appreciate your feedback about automation setup as well.

We're always working to make this easier, and it’s great that our support team could help you get things running smoothly.

Thanks again for taking the time to leave your review!

Best regards,

Pipedrive Team

Sophie B.
SB
Inside Sales Executive
Mid-Market (51-1000 emp.)
"Effortless Organization and Streamlined Team Communication"
What do you like best about Pipedrive?

What I appreciate most is the organization it provides for me and my colleagues. I can easily add detailed information about various deals and contacts, eliminating the need to call or message the team directly. All the necessary information is available in one place, making communication much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

There isn’t much that I dislike. I do think we could improve our experience by adjusting our own settings differently, but that’s not a fault of Pipedrive itself. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

Hi Sophie,

Thanks for the great feedback!

We’re glad Pipedrive helps your team stay organized and makes communication easier.

It’s great to hear that having all customer details in one place has improved visibility and prevented duplicated outreach.

If you ever want help fine-tuning your settings, we’re here to assist!

Best regards,

Pipedrive Team

Theresa P.
TP
Vice President
Small-Business (50 or fewer emp.)
"Effortless Deal Tracking and Client Engagement"
What do you like best about Pipedrive?

It makes is much easier to keep up with outstanding estimates, see if clients are opening my emails, keep a running tally of closed deals, etc. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I can't think of anything. It is very easy to use and to integrate with other applications. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

Hi Theresa,

Thank you for the great review!

We’re happy to hear Pipedrive makes it easier for you to track estimates, follow up with clients, and see your communication history.

It’s great that email tracking and integrations are helping your workflow.

We really appreciate your feedback and support!

Best regards,

Pipedrive Team

Jacob F.
JF
"Pipedrive Keeps Our Team Organized with Easy Setup"
What do you like best about Pipedrive?

I love Pipedrive because it is the best thing ever for our sales software needs. It keeps my team organized and the layout is particularly friendly for non-technical users, making it accessible for everyone. I am impressed by the interaction capabilities and automation, as they significantly speed up our processes. Integration with a wide range of tools works great, making it a flexible choice for our varied software environment. Furthermore, the initial setup was super easy and the team provided excellent support, ensuring a smooth transition. These aspects, combined with a perfect experience, make Pipedrive a tool I highly recommend with a solid 10 out of 10 for recommendations to friends or colleagues. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

nothing, it's perfect the way it is Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

Hi Jacob,

Thank you so much for sharing such an enthusiastic review!

It’s wonderful to hear how well Pipedrive fits your team’s workflow, especially that the interface feels accessible for everyone and that the automations and integrations are making a real difference in your speed and organization. We're also glad the setup and support experience felt smooth and helpful.

Knowing you’d recommend Pipedrive so strongly means a lot to us.

We’re excited to keep supporting your growth and success!

Best regards,

Pipedrive Team

Gail G.
GG
Small Business Marketing Strategist
Small-Business (50 or fewer emp.)
"Pipedrive is the sales CRM I recommend because it is easy to use, add custom fields, and visual"
What do you like best about Pipedrive?

Low learning curve. Customizable, add the fields you need. Sales teams have filterable views to stay on top of lead nurturing. Easy to see the status of all clients and filter by status. Reporting makes sales teams easy to supervise.

Their onboarding process provides a free live demo and Q&A before you're a customer. And when you sign up you'll get an Account Manager assigned who assists in implementation and training.

My client uses it for their admin and sales team. And I love being able to see all the current clients and their status as that is useful to me when I'm creating content and doing strategy. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

Has invoicing, but that only integrates with Quickbooks. I'd like to see them add more options. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

Hi Gail,

Thank you for your review!

We’re glad Pipedrive’s customizable fields, reporting, and lead management are helping your team stay organized and focused.

It’s great to hear that onboarding and support have been helpful too. We appreciate your feedback on invoicing integrations and will keep it in mind for future improvements.

Thanks for choosing Pipedrive!

Best regards,

Pipedrive Team

KR
"Intuitive UI, Effortless Project Management"
What do you like best about Pipedrive?

I love Pipedrive for its intuitive user interface, which is compact, straightforward, and easy to navigate. The colors are also eye-catching, enhancing the visual experience. I appreciate how it efficiently helps us keep track of projects and provides us with overall statistics of our activities, making project management, tracking, and scheduling seamless. The transition from our previous software, Monday, to Pipedrive was driven by its ease of use, and the initial setup was pretty straightforward, thanks to the assistance from the provider. This seamless setup allowed us to familiarize ourselves with various tools that might be useful, ensuring a smooth onboarding process. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

Nothing, its very good. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

Hi Kenneth,

Thanks for your review!

We’re glad to hear Pipedrive’s easy-to-use interface and visual layout make project tracking and scheduling smoother for you.

It’s great that your switch from Monday went well, and the setup support helped you get started quickly.

If you ever want help getting even more out of Pipedrive, we’re here for you.

Best regards,

Pipedrive Team

Layne C.
LC
Community Solar Liaison
Small-Business (50 or fewer emp.)
"Effortless Sales Organization and Time-Saving Reporting"
What do you like best about Pipedrive?

Pipedrive is most helpful by helping me organize my sales workflow, tracking my activities and logging my email conversations for each deal. I find ease of mind by being able to see each deal I'm working on in one place. It saves me time because I don't have to create/type reports to my superiors. They can run their own dang reports to see what I've been doing and what's going on in my pipelines. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

The downside of using Pipedrive is that it can create "blindspots" if I've set an activity in the future but conditions change where the activity can be executed sooner than I anticipated. Also, I wish that I could lock in a default filter for each pipeline. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

Hi Layne,

Thank you for your detailed feedback!

We’re glad to hear that Pipedrive is helping you organize your sales workflow, track activities, and save time on reporting, it’s great that it’s helping you manage more deals and increase your commissions.

We also appreciate your suggestions regarding activity timing and default filters.

Your insights help us continue improving the Pipedrive experience.

If you ever need guidance or support to optimize these features, don’t hesitate to reach out!

Best regards,

Pipedrive Team

LB
"Visual Sales Management and Strong Support"
What do you like best about Pipedrive?

I have been using Pipedrive for about a year to manage my pipeline of deals, and I really enjoy its capabilities. The initial setup was straightforward and not difficult, which speaks volumes about its user-friendly interface. Even though their customer support was good and someone helped me out, I found it easy enough to navigate without any assistance. Pipedrive has really helped me with time management by having everything in one place, and it offers a visually compelling way to manage my sales funnel. I particularly appreciate the pipeline lists and the ability to visualize deals from beginning to end, which enhances my understanding of the sales process. Another feature I find incredibly useful is the capability to create multiple pipelines, which I utilize for different business lines. I am also considering upgrading my subscription because I am quite satisfied with the service, provided the pricing remains reasonable. Its overall functionality is excellent enough for me to rate it a nine out of ten, indicating my high likelihood to recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I would like to have email integration, which I currently do not have. It should be part of the basic package. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

Hi Luis,

Thank you for sharing such detailed feedback!

We’re thrilled to hear that Pipedrive has made it easier for you to manage your deals, save time, and visualize your sales funnel effectively.

It’s great to know you find the setup simple, the interface intuitive, and the multiple pipelines feature valuable for your business lines.

We also appreciate your feedback about email integration, we’ll make sure to pass this along to our product team for consideration.

Best regards,

Pipedrive Team

Verified User in Computer Software
AC
Small-Business (50 or fewer emp.)
"Cost-Effective, User-Friendly CRM with Room for Reporting Improvements"
What do you like best about Pipedrive?

I appreciate Pipedrive for its ease of use and straightforward interface which makes it easy to manage and navigate through. It’s ideal for small businesses like ours because it’s not only easy to use but also cost-effective compared to more complex CRM solutions like HubSpot or Salesforce. The cost-effectiveness of Pipedrive was a major influence on my decision to choose it. Additionally, Pipedrive’s features such as the ability to track lead flow traffic statistics, source implementation, and activities tracking are invaluable. The permission-based levels and lead generation functionalities are also beneficial. I find the pipeline management and activities tracking highly effective, and I am pleased with the security measures Pipedrive has in place. The newly added AI polls and the ability to integrate with Zapier to create automations have notably improved the workflow. As long as Pipedrive maintains its cost-effectiveness and security, along with innovative features like AI, I would consider purchasing it again in the future. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I dislike the limitations in the reporting section, particularly the restricted number of filters that can be applied per report. This limitation makes it inconvenient for tracking custom metrics. Although I understand there are different pricing plans, I believe that comprehensive reporting should be a core feature available to all users, regardless of the plan. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

Hi,

Thanks for your feedback!

We're happy to hear you find Pipedrive’s interface, affordability, and automation features valuable for managing your sales and leads.

We appreciate your note on reporting filters, our team is working to make reporting even more flexible. Great to know Pipedrive is helping you stay organized and efficient!

Best regards,

Pipedrive Team

Martim P.
MP
managing partner
Small-Business (50 or fewer emp.)
"Simple and Flexible—A Joy to Use"
What do you like best about Pipedrive?

Pipedrive stands out for its simplicity and flexibility. The interface is extremely intuitive, allowing you to manage deals and pipelines without unnecessary complexity. It’s easy to customize stages, automate repetitive tasks, and adapt the workflow to fit your sales process. The flexibility in integrations and reporting also makes it a great tool for teams of different sizes and structures. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

While Pipedrive offers great functionality, the main drawback is the price. Some of the more advanced features require higher-tier plans, which can make it a bit expensive for smaller teams or startups. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

Hi Martin,

Thank you for your detailed feedback!

We’re glad to hear that you find Pipedrive intuitive, flexible, and effective in managing your deals and sales pipeline.

It’s great to know that the customization, automation, and reporting features are helping improve your organization and decision-making.

We appreciate your note about pricing, our team continuously reviews plans and features to ensure they deliver strong value for businesses of all sizes.

Your input helps us make Pipedrive even better.

Best regards,

Pipedrive Team

Pricing Options

Pricing provided by Pipedrive.

Lite

$24.00
1 Seats Per Month

Growth

$49.00
1 Seats Per Month

Premium

$79.00
1 Seats Per Month
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Pipedrive Features
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Email Marketing
Campaign Management
Lead Management
Call Center Features
Mobile User Support
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