# Agentforce Sales (formerly Salesforce Sales Cloud) vs Pipedrive Comparison --- ## AI Generated Summary - **G2 reviewers report** that Agentforce Sales excels in providing a comprehensive view of sales pipelines, with users highlighting its ability to improve pipeline visibility and automate repetitive tasks. This is particularly beneficial for teams looking to maintain consistent engagement with prospects throughout the sales cycle. - **Users say** that Pipedrive offers a user-friendly interface that simplifies navigation, making it a great choice for small businesses and startups. Reviewers appreciate the sales pipeline view, which allows for easy tracking of performance and deal progress, making it ideal for teams with fewer than ten members. - **According to verified reviews** , Agentforce Sales stands out for its robust analytics capabilities, with users noting that it seamlessly integrates with Salesforce reports and dashboards. This feature helps sales teams manage their lead-to-order processes more effectively, providing valuable insights for decision-making. - **Reviewers mention** that while Pipedrive is praised for its affordability and ease of use, some users feel it lacks the depth of features found in more comprehensive platforms like Agentforce Sales. This can be a consideration for teams that require advanced functionalities as they scale. - **Users highlight** that Agentforce Sales provides a more integrated solution for managing customer interactions, with everything available in one place. This reduces the need to switch between different tools, enhancing overall productivity for sales teams. - **G2 reviewers note** that Pipedrive's mobile app is particularly useful for on-the-go updates, allowing salespeople to quickly log calls and update records. This flexibility is a significant advantage for teams that operate in dynamic environments and need to stay connected while away from their desks. | | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | | **Total Reviews** | 25,871 | 3,105 | | **Largest Market Segment** | Mid-Market (46.0% of reviews) | Small-Business (72.7% of reviews) | | **Entry Level Price** | $25.00 1 User Per Month | $24.00 1 Seats Per Month | --- ## Top Pros & Cons ### Agentforce Sales (formerly Salesforce Sales Cloud) Pros: - Ease of Use (3657 reviews) - Features (3166 reviews) Cons: - Learning Curve (1830 reviews) - Limitations (1411 reviews) ### Pipedrive Pros: - Ease of Use (574 reviews) - Intuitive (274 reviews) Cons: - Missing Features (230 reviews) - Limited Features (151 reviews) --- ## Ratings Comparison | Rating | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Meets Requirements** | 8.8 (14225 reviews) | 8.5 (2679 reviews) | | **Ease of Use** | 8.2 (18243 reviews) | 8.8 (2721 reviews) | | **Ease of Setup** | 7.8 (9178 reviews) | 8.7 (1727 reviews) | | **Ease of Admin** | 7.9 (4504 reviews) | 8.6 (1030 reviews) | | **Quality of Support** | 8.1 (12425 reviews) | 8.4 (2291 reviews) | | **Has the product been a good partner in doing business?** | 8.4 (4470 reviews) | 8.7 (998 reviews) | | **Product Direction (% positive)** | 8.3 (13843 reviews) | 8.8 (2627 reviews) | --- ## Pricing ### Agentforce Sales (formerly Salesforce Sales Cloud) #### Entry-Level Pricing Plan: Starter Edition Price: $25.00 1 User Per Month Description: Out-of-the-box CRM for up to 10 users Key Features: - Automatic data capture - Lead Management - Opportunity Management [Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing) #### Free Trial Yes ### Pipedrive #### Entry-Level Pricing Plan: Lite Price: $24.00 1 Seats Per Month Description: per month per user. 14$ / month billed annually Key Features: - Organize your sales in one simple, intuitive workspace: - Lead, calendar and pipeline management - Sales Assistant and AI-generated reports [Browse all 4 editions](https://www.g2.com/products/pipedrive/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11214 | | **Pipedrive** | 7.9/10 | 2404 | #### Sales Force Automation | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Contact & Account Management** | 8.8 (9653 reviews) ✓ Verified | 8.6 (2078 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | 8.3 (6404 reviews) ✓ Verified | Feature Not Available | | **Opportunity & Pipeline Mgmt.** | 8.7 (9385 reviews) ✓ Verified | 8.9 (2172 reviews) ✓ Verified | | **Task / Activity Management** | 8.3 (9576 reviews) ✓ Verified | 8.7 (2134 reviews) ✓ Verified | | **Territory & Quota Management** | 8.0 (7328 reviews) ✓ Verified | 7.7 (1619 reviews) ✓ Verified | | **Desktop Integration** | 8.2 (7633 reviews) ✓ Verified | 8.4 (1136 reviews) ✓ Verified | | **Product & Price List Management** | 8.0 (6769 reviews) ✓ Verified | 7.7 (1618 reviews) ✓ Verified | | **Quote & Order Management** | 8.1 (6672 reviews) ✓ Verified | 7.7 (1574 reviews) | | **Customer Contract Management** | 8.3 (7422 reviews) ✓ Verified | 7.8 (1676 reviews) | | **Contract/License Management** | Not enough data | Not enough data | #### Marketing Automation | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Email Marketing** | 8.0 (6683 reviews) ✓ Verified | 7.5 (1525 reviews) ✓ Verified | | **Campaign Management** | 8.1 (7002 reviews) ✓ Verified | 7.5 (1499 reviews) ✓ Verified | | **Lead Management** | 8.5 (8160 reviews) ✓ Verified | 8.5 (1880 reviews) ✓ Verified | | **Marketing ROI Analytics** | 7.9 (5430 reviews) | 7.5 (1449 reviews) ✓ Verified | | **Email Management** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Deal Management** | Not enough data | Not enough data | #### Customer Support | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Case Management** | 8.3 (6842 reviews) ✓ Verified | 7.9 (1011 reviews) | | **Customer Support Portal** | 8.1 (6389 reviews) ✓ Verified | 7.8 (989 reviews) | | **Knowledge Base** | 8.2 (6794 reviews) ✓ Verified | 8.0 (1022 reviews) | | **Call Center Features** | 8.0 (5500 reviews) ✓ Verified | 7.5 (1477 reviews) | | **Support Analytics** | 8.2 (5990 reviews) ✓ Verified | 7.7 (962 reviews) | | **Workflow Management** | Not enough data | Not enough data | | **Opportunity Management** | Not enough data | Not enough data | | **Sales Pipeline Management** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Pipeline Management** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Channel Management** | Not enough data | Not enough data | | **Commission Management** | Not enough data | Not enough data | | **Field Sales Management** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Reporting** | 8.5 (9072 reviews) ✓ Verified | 8.0 (1899 reviews) ✓ Verified | | **Dashboards** | 8.5 (9232 reviews) ✓ Verified | 8.3 (1973 reviews) ✓ Verified | | **Forecasting** | 8.2 (7493 reviews) ✓ Verified | 7.9 (1726 reviews) ✓ Verified | #### Mobile & Social | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Social Collaboration Features** | 7.9 (5639 reviews) ✓ Verified | 7.6 (1427 reviews) ✓ Verified | | **Social Network Integration** | 7.8 (5248 reviews) ✓ Verified | 7.4 (1377 reviews) ✓ Verified | | **Mobile User Support** | 7.7 (6115 reviews) ✓ Verified | 7.9 (1600 reviews) ✓ Verified | | **Third-Party Integrations** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Customer Support** | Not enough data | Not enough data | | **Multi-Channel Social Integration** | Not enough data | Not enough data | #### Platform | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Customization** | 8.5 (3714 reviews) ✓ Verified | 8.2 (1358 reviews) ✓ Verified | | **Workflow Capability** | 8.5 (3718 reviews) ✓ Verified | 8.3 (1357 reviews) | | **User, Role, and Access Management** | 8.6 (3652 reviews) ✓ Verified | 8.4 (1363 reviews) ✓ Verified | | **Internationalization** | 8.4 (2907 reviews) ✓ Verified | 8.2 (1170 reviews) ✓ Verified | | **Sandbox / Test Environments** | 8.5 (3190 reviews) ✓ Verified | 7.3 (1060 reviews) ✓ Verified | | **Document & Content Mgmt.** | 8.1 (3208 reviews) ✓ Verified | 7.8 (1175 reviews) | | **Performance and Reliability** | 8.7 (3706 reviews) ✓ Verified | 8.8 (1348 reviews) ✓ Verified | | **Output Document Generation** | 8.1 (3035 reviews) | 7.8 (1128 reviews) | | **Mobile Access** | Not enough data | Not enough data | | **Lead Generation** | Not enough data | Not enough data | #### Integration | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Data Import & Export Tools** | 8.5 (2618 reviews) ✓ Verified | 8.1 (1238 reviews) ✓ Verified | | **Integration APIs** | 8.5 (3121 reviews) ✓ Verified | 8.0 (1177 reviews) ✓ Verified | | **Breadth of Partner Applications** | 8.5 (2924 reviews) ✓ Verified | 7.9 (1111 reviews) ✓ Verified | | **Third-Party Integration** | Not enough data | Not enough data | | **Internal Chat Integration** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Prospecting Tools** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | #### Generative AI | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **AI Text Generation** | 7.6 (906 reviews) | Feature Not Available | | **Generative AI** | Not enough data | Not enough data | | **Proposal Generation** | Not enough data | Not enough data | #### Agentic AI - CRM | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Autonomous Task Execution** | 8.2 (306 reviews) | 7.3 (171 reviews) | | **Multi-step Planning** | 8.0 (256 reviews) | 7.6 (172 reviews) | | **Cross-system Integration** | 8.4 (284 reviews) | 7.5 (173 reviews) | | **Adaptive Learning** | 8.1 (240 reviews) | 7.3 (170 reviews) | | **Natural Language Interaction** | 8.1 (246 reviews) | 7.3 (171 reviews) | | **Proactive Assistance** | 8.3 (273 reviews) | 7.3 (169 reviews) | | **Decision Making** | 8.3 (270 reviews) | 7.6 (173 reviews) | | **Calendar/Reminder System** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Search/Filter** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Batch Processing** | Not enough data | Not enough data | | **Email Tracking** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Pipeline Reports** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Segmentation** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Referral Tracking** | Not enough data | Not enough data | | **Quotes/Estimates** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **Marketing Automation** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Customer Journey Mapping** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Lead Scoring** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Calendar Sync** | Not enough data | Not enough data | | **For Startups** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Sales Trend Analysis** | Not enough data | Not enough data | | **For iPad Devices** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **For Mac Devices** | Not enough data | Not enough data | | **Landing Pages/Web Forms** | Not enough data | Not enough data | | **Lead Nurturing** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Web-based Deployment** | Not enough data | Not enough data | | **Softphone** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Event Triggered Actions** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Email Sequences** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Lead Assignment** | Not enough data | Not enough data | | **For Small Businesses** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Business Card/Badge Scanning** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Customer Social Profiles** | Not enough data | Not enough data | | **Social Promotion** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Social Media Monitoring** | Not enough data | Not enough data | | **Customer Engagement** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Brand Tracking** | Not enough data | Not enough data | | **Audience Targeting** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Email Marketing | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | | **Pipedrive** | 7.8/10 | 258 | #### Email Marketing | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Email and Mobile Preview** | Not enough data | 8.2 (211 reviews) | | **Manage Email Lists** | Not enough data | 8.2 (213 reviews) | | **High-Volume Sending** | Not enough data | 7.8 (206 reviews) | | **Building and Personalizing Emails** | Not enough data | 8.2 (211 reviews) | | **Sending Outbound Emails** | Not enough data | 8.3 (214 reviews) | | **Manage Email Deliverability** | Not enough data | 8.2 (207 reviews) | | **Automated Email Responses** | Not enough data | 7.9 (207 reviews) | | **Multi-user Account** | Not enough data | 8.2 (203 reviews) | | **Surveys** | Not enough data | 7.5 (197 reviews) | #### Reporting & Analytics | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **A/B Testing** | Not enough data | 7.5 (192 reviews) | | **Basic Reporting** | Not enough data | 8.2 (206 reviews) | #### Generative AI | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **AI Text Generation** | Not enough data | Feature Not Available | | **AI Text Summarization** | Not enough data | Feature Not Available | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - Email Marketing | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.0 (25 reviews) | | **Autonomous Task Execution** | Not enough data | 6.9 (25 reviews) | | **Multi-step Planning** | Not enough data | 7.3 (25 reviews) | | **Cross-system Integration** | Not enough data | 7.5 (24 reviews) | | **Cross-system Integration** | Not enough data | 7.5 (25 reviews) | #### Integration | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Data Import & Export Tools** | Not enough data | 8.2 (227 reviews) | | **Integration APIs** | Not enough data | 7.8 (224 reviews) | | **Breadth of Partner Applications** | Not enough data | 7.9 (221 reviews) | | **CRM Integration** | Not enough data | 8.2 (221 reviews) | | **Social Media Integration** | Not enough data | 7.2 (213 reviews) | | **E-Commerce Integration** | Not enough data | 7.3 (210 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Personalization** | Not enough data | Not enough data | | **Autoresponders** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Newsletter Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **WYSIWYG Editor** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Preview Functionality** | Not enough data | Not enough data | | **Email Tracking** | Not enough data | Not enough data | | **Email Campaign Management** | Not enough data | Not enough data | | **Landing Pages/Web Forms** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Mobile Optimization** | Not enough data | Not enough data | | **Customer Journey Mapping** | Not enough data | Not enough data | | **ROI Tracking** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Click Tracking** | Not enough data | Not enough data | | **List Management** | Not enough data | Not enough data | | **GDPR Compliance** | Not enough data | Not enough data | | **Subscriber Management** | Not enough data | Not enough data | | **Email Sequences** | Not enough data | Not enough data | | **Campaign Scheduling** | Not enough data | Not enough data | | **Event Triggered Actions** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Customizable CTAs** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Dynamic Content** | Not enough data | Not enough data | | **CAN-SPAM Compliance** | Not enough data | Not enough data | | **Multi-Channel Marketing** | Not enough data | Not enough data | | **HTML Editor** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Drip Campaigns** | Not enough data | Not enough data | | **Campaign Analytics** | Not enough data | Not enough data | | **Product Recommendations** | Not enough data | Not enough data | | **Image Library** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Business Intelligence | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | | **Pipedrive** | N/A | N/A | #### Reports | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Reports Interface** | Not enough data | Not enough data | | **Steps to Answer** | Not enough data | Not enough data | | **Graphs and Charts** | Not enough data | Not enough data | | **Score Cards** | Not enough data | Not enough data | | **Dashboards** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Marketing Reports** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Interactive Reports** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Customizable Dashboard** | Not enough data | Not enough data | #### Self Service | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Calculated Fields** | Not enough data | Not enough data | | **Data Column Filtering** | Not enough data | Not enough data | | **Data Discovery** | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | | **Collaboration / Workflow** | Not enough data | Not enough data | | **Automodeling** | Not enough data | Not enough data | | **Natural Language Search** | Not enough data | Not enough data | | **Visual Discovery** | Not enough data | Not enough data | | **Data Blending** | Not enough data | Not enough data | | **Data Blending** | Not enough data | Not enough data | #### Advanced Analytics | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Predictive Analytics** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Big Data Services** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | #### Building Reports | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Data Transformation** | Not enough data | Not enough data | | **Data Modeling** | Not enough data | Not enough data | | **WYSIWYG Report Design** | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Platform | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Mobile User Support** | Not enough data | Not enough data | | **Customization ** | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | | **Internationalization** | Not enough data | Not enough data | | **Sandbox / Test Environments** | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | | **Breadth of Partner Applications** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Metadata Management** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Customizable Branding** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **Data Extraction** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Ad hoc Reporting** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Publishing/Sharing** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Strategic Planning** | Not enough data | Not enough data | | **Self Service Data Preparation** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Text Analysis** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | | **Widgets** | Not enough data | Not enough data | | **Benchmarking** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Data Mapping** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Trend/Problem Indicators** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Profitability Analysis** | Not enough data | Not enough data | | **OLAP** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Data Connectors** | Not enough data | Not enough data | | **Multiple Data Sources** | Not enough data | Not enough data | | **Key Performance Indicators** | Not enough data | Not enough data | | **Dashboard Creation** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Data Mining** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | | **Ad hoc Query** | Not enough data | Not enough data | ### Collaboration & Productivity | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | | **Pipedrive** | N/A | N/A | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Third-Party Integrations** | Not enough data | Not enough data | | **To-Do List** | Not enough data | Not enough data | | **@mentions** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Screen Sharing** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Brainstorming** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Real Time Editing** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Assignment Management** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Task Progress Tracking** | Not enough data | Not enough data | | **Discussions/Forums** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Progress Tracking** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | ### Location Intelligence | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 45 | | **Pipedrive** | N/A | N/A | #### Cartography | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Geographic Maps** | 8.6 (35 reviews) | Not enough data | | **Vector Mapping ** | 8.4 (31 reviews) | Not enough data | | **Data Visualization** | 8.6 (35 reviews) | Not enough data | | **Overlaying** | 8.3 (35 reviews) | Not enough data | | **Data Mapping** | Not enough data | Not enough data | #### Analysis | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Predictive Analytics** | 8.2 (28 reviews) | Not enough data | | **Distance Analysis ** | 8.4 (35 reviews) | Not enough data | | **Spatial Analysis** | 8.3 (31 reviews) | Not enough data | | **Data Stream** | 8.4 (30 reviews) | Not enough data | | **Demographic Data** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Trade Area Analysis** | Not enough data | Not enough data | #### Reporting | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Data Transformation** | 8.6 (29 reviews) | Not enough data | | **WYSIWYG Design** | 8.3 (24 reviews) | Not enough data | | **API Integrations** | 8.6 (22 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Customizable Reports** | Not enough data | Not enough data | | **Geotargeting** | Not enough data | Not enough data | | **Ad hoc Reporting** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Geocoding** | Not enough data | Not enough data | | **Widgets** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Behavioral Analytics** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Database Support** | Not enough data | Not enough data | | **2D/3D Designing** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Geofencing** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **CAD Tools** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Location Tracking** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Heatmaps** | Not enough data | Not enough data | | **Route Optimization** | Not enough data | Not enough data | ### Lead Generation | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | | **Pipedrive** | N/A | N/A | #### Lead Generation | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Lead Builder** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Marketing Automation Integration** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Data Import & Export Tools** | Not enough data | Not enough data | ### AI Sales Assistant | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 425 | | **Pipedrive** | N/A | N/A | #### Lead Facilitation | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Customer-facing Chatbot** | 8.5 (272 reviews) | Not enough data | | **Lead Qualification** | 8.8 (297 reviews) | Not enough data | | **Lead Follow-up** | 8.8 (320 reviews) | Not enough data | | **Meeting Scheduling ** | 8.6 (292 reviews) | Not enough data | #### Organization | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Opportunity and Pipeline Management ** | 9.0 (355 reviews) | Not enough data | | **Data Entry** | 8.8 (348 reviews) | Not enough data | | **Integrations / APIs** | 8.8 (343 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Call Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Notes Management** | Not enough data | Not enough data | | **Sales Activity Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | #### Performance Analysis | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Coaching ** | 8.4 (286 reviews) | Not enough data | | **Peformance Tracking** | 8.8 (310 reviews) | Not enough data | | **Email Tracking** | Not enough data | Not enough data | | **Call Tracking** | Not enough data | Not enough data | #### Sales Analysis | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **ROI Forecasting ** | 8.4 (284 reviews) | Not enough data | | **Sales Forecasting ** | 8.8 (302 reviews) | Not enough data | #### Generative AI | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **AI Text Generation** | 8.4 (125 reviews) | Not enough data | | **AI Text Summarization** | 8.5 (124 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - AI Sales Assistant | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Autonomous Task Execution** | 9.1 (31 reviews) | Not enough data | | **Multi-step Planning** | 9.2 (30 reviews) | Not enough data | | **Cross-system Integration** | 9.0 (27 reviews) | Not enough data | | **Adaptive Learning** | 9.0 (26 reviews) | Not enough data | | **Natural Language Interaction** | 9.3 (27 reviews) | Not enough data | | **Proactive Assistance** | 9.1 (27 reviews) | Not enough data | | **Decision Making** | 9.3 (29 reviews) | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Email Response Control** | Not enough data | Not enough data | | **Speech Recognition** | Not enough data | Not enough data | | **Customer Engagement** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **AI Writing Assistant** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | | **Sales Automation** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Lead Scoring** | Not enough data | Not enough data | | **Templates** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Conversation Intelligence** | Not enough data | Not enough data | | **Lead Engagement** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Omnichannel Outreach** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Sales Engagement | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 620 | | **Pipedrive** | N/A | N/A | #### Integrated Workflows | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Task Management** | 8.7 (522 reviews) | Not enough data | | **Email Tracking/Automation** | 8.5 (511 reviews) | Not enough data | | **Calls and Voice** | 8.1 (466 reviews) | Not enough data | | **Other Outreach Options ** | 8.1 (460 reviews) | Not enough data | | **CRM Integration** | 8.9 (525 reviews) | Not enough data | | **Calendar** | 8.4 (468 reviews) | Not enough data | | **Shared Records** | 8.6 (481 reviews) | Not enough data | | **Business Process Automation** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Sales Pipeline Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | #### Repeatability and Reportability | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Content Management** | 8.4 (483 reviews) | Not enough data | | **Workflow Management** | 8.7 (502 reviews) | Not enough data | | **Workflow Performance** | 8.7 (499 reviews) | Not enough data | | **Sales Coaching and Insights** | 8.3 (482 reviews) | Not enough data | | **Gamification** | 7.8 (415 reviews) | Not enough data | #### AI and Automation | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Lead Prioritization** | 8.5 (464 reviews) | Not enough data | | **Lead Scoring** | 8.4 (471 reviews) | Not enough data | | **Best Time of Day Scheduling** | 8.3 (427 reviews) | Not enough data | | **Buyer Intelligence** | 8.0 (431 reviews) | Not enough data | | **Machine Learning** | 7.8 (416 reviews) | Not enough data | #### Generative AI | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **AI Text Generation** | 7.4 (269 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Lead Generation** | Not enough data | Not enough data | #### Agentic AI - Sales Engagement | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Autonomous Task Execution** | 8.3 (88 reviews) | Not enough data | | **Multi-step Planning** | 8.5 (89 reviews) | Not enough data | | **Cross-system Integration** | 8.6 (87 reviews) | Not enough data | | **Adaptive Learning** | 8.4 (88 reviews) | Not enough data | | **Natural Language Interaction** | 8.4 (88 reviews) | Not enough data | | **Proactive Assistance** | 8.3 (88 reviews) | Not enough data | | **Decision Making** | 8.6 (88 reviews) | Not enough data | | **Strategic Planning** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Prospecting Tools** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Auto-Dialer** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | ### Conversation Intelligence | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 185 | | **Pipedrive** | N/A | N/A | #### Call Analytics | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Call Recording** | 8.7 (134 reviews) | Not enough data | | **Machine Learning** | 8.6 (138 reviews) | Not enough data | | **Call Analysis** | 8.7 (134 reviews) | Not enough data | | **Lead Qualification** | 8.9 (135 reviews) | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | #### Artificial Intelligence - Conversation Intelligence | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Customer Scoring** | 8.7 (143 reviews) | Not enough data | | **Speech-to-Text** | 8.7 (127 reviews) | Not enough data | | **Sentiment Analysis** | 9.3 (5 reviews) | Not enough data | #### Generative AI | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **AI Text Summarization** | 8.3 (61 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - Conversation Intelligence | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Autonomous Task Execution** | 8.8 (15 reviews) | Not enough data | | **Multi-step Planning** | 9.2 (16 reviews) | Not enough data | | **Cross-system Integration** | 9.4 (16 reviews) | Not enough data | | **Adaptive Learning** | 9.3 (16 reviews) | Not enough data | | **Natural Language Interaction** | 8.9 (15 reviews) | Not enough data | | **Proactive Assistance** | 8.9 (16 reviews) | Not enough data | | **Decision Making** | 9.2 (16 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Performance Metrics** | Not enough data | Not enough data | | **Keyword Filtering** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **For Contact Centers** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Call Tracking** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Automatic Transcription** | Not enough data | Not enough data | | **Playbooks** | Not enough data | Not enough data | | **Employee Coaching Tools** | Not enough data | Not enough data | | **Text Mining** | Not enough data | Not enough data | | **Trend/Problem Indicators** | Not enough data | Not enough data | | **Notes Management** | Not enough data | Not enough data | | **Retention Tracking** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Recommendations** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Compliance Tracking** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Rules-Based Workflow** | Not enough data | Not enough data | | **Intent Recognition** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | ### Revenue Operations & Intelligence (RO&I) | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 86 | | **Pipedrive** | N/A | N/A | #### Revenue Sourcing and Forecasting | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Revenue History** | 8.7 (68 reviews) | Not enough data | | **Pipeline Management** | 8.6 (71 reviews) | Not enough data | | **Dashboard Analytics** | 8.9 (71 reviews) | Not enough data | | **Multi-Device Data Visualization** | 8.6 (65 reviews) | Not enough data | | **Data Segmentation** | 8.6 (69 reviews) | Not enough data | | **Predictive Forecasting** | 8.3 (60 reviews) | Not enough data | | **Revenue Operations Cadence** | 8.3 (60 reviews) | Not enough data | #### CRM Data Enrichment | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Calendar Sync** | 8.1 (66 reviews) | Not enough data | | **Email Activity Capture** | 8.5 (64 reviews) | Not enough data | | **Conversation Intelligence** | 8.2 (61 reviews) | Not enough data | | **Marketing Leads** | 8.2 (68 reviews) | Not enough data | | **Contact Capture** | 8.6 (58 reviews) | Not enough data | #### Account Management | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Nonengaged Accounts** | 8.3 (65 reviews) | Not enough data | | **Account optimization** | 8.1 (65 reviews) | Not enough data | | **Historical Patterns** | 8.1 (62 reviews) | Not enough data | | **Rep Performance** | 8.3 (61 reviews) | Not enough data | | **Account Engagement** | 8.7 (58 reviews) | Not enough data | | **Historical Win/Loss Patterns** | 8.4 (58 reviews) | Not enough data | #### Agentic AI - Revenue Operations & Intelligence (RO&I) | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Autonomous Task Execution** | 8.3 (24 reviews) | Not enough data | | **Cross-system Integration** | 8.5 (25 reviews) | Not enough data | | **Adaptive Learning** | 8.6 (23 reviews) | Not enough data | | **Proactive Assistance** | 8.1 (23 reviews) | Not enough data | | **Decision Making** | 8.5 (25 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Website Integration** | Not enough data | Not enough data | ### Field Sales | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.6/10 | 39 | | **Pipedrive** | N/A | N/A | #### Territory Mapping | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Custom Territory Mapping** | 8.7 (31 reviews) | Not enough data | | **Strategic Selling** | 8.6 (29 reviews) | Not enough data | | **Automatic Rep Assignment** | 8.4 (29 reviews) | Not enough data | #### Route Planning | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Lead Priority** | 8.9 (28 reviews) | Not enough data | | **Optimized Sales Routes** | 9.0 (30 reviews) | Not enough data | | **Map Directions** | 9.1 (31 reviews) | Not enough data | #### Sales Performance Management | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Gamification** | 8.3 (26 reviews) | Not enough data | | **Performance Dashboards** | 8.3 (29 reviews) | Not enough data | | **Sales Rep Tracker** | 9.0 (29 reviews) | Not enough data | #### Presentation and Forms | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Video and Interactive Media** | 8.0 (25 reviews) | Not enough data | | **Digital Contracts** | 8.2 (28 reviews) | Not enough data | | **E-signature** | 8.5 (28 reviews) | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Customer History** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **Route Optimization** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Third-Party Integration** | Not enough data | Not enough data | | **Sales Trend Analysis** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Opportunity Management** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | | **Payment Collection in the Field** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Dispatch Management** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Sales Forecasting** | Not enough data | Not enough data | | **Sales Activity Management** | Not enough data | Not enough data | | **Commission Management** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Territory Management** | Not enough data | Not enough data | | **GPS** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | ### Online Form Builder | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | | **Pipedrive** | 7.6/10 | 81 | #### Customization | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Custom Fields** | Not enough data | 8.3 (76 reviews) | | **Conditional Logic** | Not enough data | 7.8 (72 reviews) | | **Multi-page Forms** | Not enough data | 7.3 (71 reviews) | | **Design** | Not enough data | 7.7 (76 reviews) | | **Forms Creation & Design** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Embedded Forms** | Not enough data | 8.2 (74 reviews) | | **Offline Capability** | Not enough data | 6.7 (70 reviews) | | **Notifications** | Not enough data | 7.8 (78 reviews) | | **Payments** | Not enough data | 6.9 (71 reviews) | | **Mobile Forms** | Not enough data | 7.5 (73 reviews) | | **Customizable Forms** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Search/Filter** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Content Publishing Options** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Content Library** | Not enough data | Not enough data | | **Document Classification** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Data Capture and Transfer** | Not enough data | Not enough data | | **Autofill** | Not enough data | Not enough data | | **Multi-Channel Distribution** | Not enough data | Not enough data | | **Convert to PDF** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Media Library** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Full Text Search** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Forms Management** | Not enough data | Not enough data | | **Electronic Signature** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | ### Business Scheduling | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 184 | | **Pipedrive** | N/A | N/A | #### Integrations | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **MS Teams Integration** | 8.2 (161 reviews) | Not enough data | | **Email Integration** | 8.6 (163 reviews) | Not enough data | | **Zoom Integration** | 8.1 (162 reviews) | Not enough data | | **Google Meet Integration** | 8.1 (161 reviews) | Not enough data | | **Salesforce Integration** | 8.9 (164 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Branding & Customizatio | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Custom Booking Page** | 8.1 (156 reviews) | Not enough data | | **Personalized Links** | 8.2 (160 reviews) | Not enough data | | **Personalized Web Embed** | 8.4 (159 reviews) | Not enough data | | **Online Booking** | Not enough data | Not enough data | | **Room Booking** | Not enough data | Not enough data | #### Automatic Rules & Configurations | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Set Working Hours** | 8.4 (160 reviews) | Not enough data | | **Automatic Updates** | 8.3 (160 reviews) | Not enough data | | **Buffer Times** | 8.1 (162 reviews) | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | #### Agentic AI - Business Scheduling | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Autonomous Task Execution** | 8.6 (37 reviews) | Not enough data | | **Multi-step Planning** | 8.6 (38 reviews) | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Task Scheduling** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Shift Swapping** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Real-time Scheduling** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Personalization and Recommendation** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Resource Scheduling** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Timesheet Management** | Not enough data | Not enough data | | **Availability Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Absence Management** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Class Scheduling** | Not enough data | Not enough data | | **Employee Scheduling** | Not enough data | Not enough data | | **Facility Scheduling** | Not enough data | Not enough data | | **Booking Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Group Scheduling** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Appointment Scheduling** | Not enough data | Not enough data | | **Time Zone Tracking** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Calendar Sync** | Not enough data | Not enough data | ### Sales Planning | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 199 | | **Pipedrive** | N/A | N/A | #### Sales Performance Features - Sales Planning | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Account Scoring** | 8.5 (174 reviews) | Not enough data | | **Revenue Planning** | 8.6 (163 reviews) | Not enough data | | **Account Segmentation** | 8.5 (168 reviews) | Not enough data | | **Sales Performance** | 8.7 (171 reviews) | Not enough data | | **Sales Forecasting** | 8.7 (172 reviews) | Not enough data | | **Integrations** | 8.9 (168 reviews) | Not enough data | | **Scenario Modeling** | 8.2 (163 reviews) | Not enough data | #### Territory Management - Sales Planning | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Territory Management** | 8.6 (165 reviews) | Not enough data | | **Territory Planning** | 8.5 (171 reviews) | Not enough data | #### Quota & Capacity Management - Sales Planning | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Quota Management** | 8.4 (167 reviews) | Not enough data | | **Capacity Management** | 8.4 (175 reviews) | Not enough data | | **Quota Planning** | 8.4 (167 reviews) | Not enough data | #### Agentic AI - Sales Planning | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Autonomous Task Execution** | 8.5 (57 reviews) | Not enough data | | **Multi-step Planning** | 8.5 (56 reviews) | Not enough data | ### Lead Scoring | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 514 | | **Pipedrive** | N/A | N/A | #### Agentic AI - Lead Scoring | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Autonomous Task Execution** | 7.9 (54 reviews) | Not enough data | | **Cross-system Integration** | 8.2 (53 reviews) | Not enough data | | **Adaptive Learning** | 8.0 (54 reviews) | Not enough data | | **Decision Making** | 8.1 (55 reviews) | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Attribution | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Lead Opportunity** | 8.9 (453 reviews) | Not enough data | | **Lead Assignment** | 8.9 (459 reviews) | Not enough data | | **Pipeline Acceleration** | 8.6 (433 reviews) | Not enough data | #### Discovery | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Lead Management** | 8.9 (463 reviews) | Not enough data | | **Scoring/Ranking** | 8.6 (452 reviews) | Not enough data | | **Lead Context** | 8.6 (430 reviews) | Not enough data | | **Pipeline Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Opportunity Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | #### Management | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Conversion Viability** | 8.5 (417 reviews) | Not enough data | | **Workflow** | 8.6 (439 reviews) | Not enough data | #### Platform | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Data Synchronization** | 8.6 (429 reviews) | Not enough data | | **Analysis** | 8.6 (430 reviews) | Not enough data | | **Sales Trend Analysis** | Not enough data | Not enough data | | **Demographic/Firmographic Data** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Drag & Drop** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Multiple Scoring Models** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Lead Nurturing** | Not enough data | Not enough data | | **Web Forms** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Prospecting Tools** | Not enough data | Not enough data | | **Email Tracking** | Not enough data | Not enough data | | **Sales Forecasting** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Lead Generation** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Lead Distribution** | Not enough data | Not enough data | | **Data Enrichment** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Sales Performance Management | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 686 | | **Pipedrive** | 7.6/10 | 445 | #### Agentic AI - Sales Performance Management | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Autonomous Task Execution** | 8.5 (68 reviews) | 7.2 (66 reviews) | | **Natural Language Interaction** | 8.7 (68 reviews) | 7.3 (65 reviews) | | **Proactive Assistance** | 8.5 (69 reviews) | 7.4 (64 reviews) | #### Incentives | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Badges** | 8.2 (432 reviews) | 6.9 (391 reviews) | | **Triggers** | 8.4 (495 reviews) | 7.4 (401 reviews) | | **Commission Calculator** | 8.0 (429 reviews) | Feature Not Available | | **Leaderboards** | 8.6 (507 reviews) | 7.1 (395 reviews) | #### Personalization | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Profiles** | 8.6 (477 reviews) | 7.7 (414 reviews) | | **Custom Reports** | 8.8 (555 reviews) | 7.9 (410 reviews) | | **Dashboards** | 8.9 (589 reviews) | 8.3 (430 reviews) | | **Goal Setting/Tracking** | 8.6 (531 reviews) | 8.0 (411 reviews) | | **Sales Reports** | Not enough data | Not enough data | | **Incentive Management** | Not enough data | Not enough data | #### Administrative | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Third-Party Integrations** | 8.7 (559 reviews) | 7.8 (409 reviews) | | **Employee Structure** | 8.5 (522 reviews) | 7.7 (401 reviews) | | **Behavior Monitoring** | 8.4 (502 reviews) | 7.5 (387 reviews) | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Generative AI** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Employee Reward Programs** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Ongoing Performance Tracking** | Not enough data | Not enough data | | **Benchmarking** | Not enough data | Not enough data | | **Commission Management** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Sales Planning** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | | **Quota Planning** | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Rewards Points** | Not enough data | Not enough data | | **Organizational Charting** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Milestone Tracking** | Not enough data | Not enough data | | **Territory Management** | Not enough data | Not enough data | | **Performance Appraisal** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Sales Onboarding & Training** | Not enough data | Not enough data | | **Employee Recognition** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Ratings/Reviews** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Training Management** | Not enough data | Not enough data | | **Goal Management** | Not enough data | Not enough data | | **Assignment Management** | Not enough data | Not enough data | | **Lead Scoring** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Electronic Signature** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Kanban Board** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Prospecting Tools** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Product Catalog** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Sales Pipeline Management** | Not enough data | Not enough data | | **Appointment Scheduling** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **Event Triggered Actions** | Not enough data | Not enough data | | **Transfers/Routing** | Not enough data | Not enough data | | **Activity/News Feed** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Revenue Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Call Logging** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Email Tracking | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 713 | | **Pipedrive** | 8.0/10 | 284 | #### Agentic AI - Email Tracking | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Autonomous Task Execution** | 8.2 (60 reviews) | 7.7 (56 reviews) | | **Multi-step Planning** | 8.4 (58 reviews) | 7.8 (57 reviews) | | **Cross-system Integration** | 8.3 (58 reviews) | 7.7 (57 reviews) | | **Adaptive Learning** | 8.3 (60 reviews) | 7.6 (56 reviews) | | **Natural Language Interaction** | 8.4 (59 reviews) | 7.6 (56 reviews) | | **Proactive Assistance** | 8.3 (58 reviews) | 7.8 (56 reviews) | | **Decision Making** | 8.4 (61 reviews) | 8.1 (55 reviews) | #### Analytics | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Open Rates** | 8.3 (567 reviews) | 8.0 (256 reviews) | | **Link Activity** | 8.4 (574 reviews) | 8.2 (257 reviews) | | **Attachment Activity** | 8.3 (588 reviews) | 8.1 (250 reviews) | #### Customizations | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Email Platform Integration** | 8.7 (621 reviews) | 8.2 (268 reviews) | | **Email Scheduling** | 8.5 (590 reviews) | 8.3 (257 reviews) | | **Real-Time Notifications** | 8.5 (623 reviews) | 8.4 (270 reviews) | | **Email Categorization** | 8.4 (568 reviews) | 7.9 (257 reviews) | | **Templates** | 8.4 (596 reviews) | 8.3 (260 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | #### Generative AI | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **AI Text Generation** | 7.5 (287 reviews) | Feature Not Available | | **Generative AI** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Contact Management** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Drip Campaigns** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Team Management** | Not enough data | Not enough data | | **Click Tracking** | Not enough data | Not enough data | | **Subscription Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Location Tracking** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Geolocation** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Mailing List Management** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Audience Targeting** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Email Distribution** | Not enough data | Not enough data | | **Email Reminders** | Not enough data | Not enough data | | **Autoresponders** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Event Triggered Actions** | Not enough data | Not enough data | ### Sales Analytics | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1199 | | **Pipedrive** | 7.8/10 | 473 | #### Agentic AI - Sales Analytics | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Autonomous Task Execution** | 8.4 (77 reviews) | 7.3 (57 reviews) | | **Cross-system Integration** | 8.7 (78 reviews) | 7.4 (58 reviews) | | **Adaptive Learning** | 8.4 (77 reviews) | 7.4 (58 reviews) | | **Natural Language Interaction** | 8.4 (76 reviews) | 7.3 (58 reviews) | | **Proactive Assistance** | 8.3 (77 reviews) | 7.3 (57 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | #### Data Sourcing | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Data Sourcing** | 8.5 (966 reviews) | 7.8 (425 reviews) | | **Exporting & Sharing Data** | 8.7 (996 reviews) | 8.0 (433 reviews) | | **Multi-Device Data Visualization** | 8.4 (898 reviews) | 7.9 (427 reviews) | | **Interactive Dashboards** | 8.7 (1027 reviews) | 8.4 (437 reviews) | | **Data Segmentation** | 8.6 (958 reviews) | 8.0 (422 reviews) | #### Predictive Analytics | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Lead Scoring** | 8.4 (944 reviews) | 7.7 (423 reviews) | | **Opportunity Scoring** | 8.6 (958 reviews) | 7.8 (424 reviews) | | **Risk Analysis** | 8.1 (851 reviews) | 7.4 (407 reviews) | | **Live Forecasting** | 8.3 (892 reviews) | 7.7 (416 reviews) | | **Budgeting/Forecasting** | Not enough data | Not enough data | | **Correlation Analysis** | Not enough data | Not enough data | | **Competitive Analysis** | Not enough data | Not enough data | | **Sales Trend Analysis** | Not enough data | Not enough data | | **Statistical Analysis** | Not enough data | Not enough data | #### Sales Management | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Live Pipeline Management** | 8.7 (982 reviews) | 8.7 (443 reviews) | | **Sales Gamification** | 8.1 (853 reviews) | 7.6 (410 reviews) | | **Account-Based Analytics** | 8.6 (976 reviews) | 8.3 (419 reviews) | | **Activity Tracking** | 8.8 (1045 reviews) | 8.7 (443 reviews) | | **Predictive Analytics** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Opportunity Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Dynamic Modeling** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Dashboard Creation** | Not enough data | Not enough data | | **Modeling & Simulation** | Not enough data | Not enough data | | **Exception Reporting** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **"What If" Scenarios** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Graphical Data Presentation** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Business Process Control** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Pipeline Reports** | Not enough data | Not enough data | ### Outbound Call Tracking | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 | | **Pipedrive** | N/A | N/A | #### Agentic AI - Outbound Call Tracking | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Autonomous Task Execution** | 8.6 (38 reviews) | Not enough data | | **Natural Language Interaction** | 8.6 (39 reviews) | Not enough data | #### Calling | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Record Calls** | 8.5 (185 reviews) | Not enough data | | **Generate Location** | 8.4 (176 reviews) | Not enough data | | **Call Types** | 8.7 (185 reviews) | Not enough data | | **Click-to-Call** | 8.7 (183 reviews) | Not enough data | | **Auto Dialer** | 8.6 (44 reviews) | Not enough data | #### Contacts | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Personalization** | 8.8 (176 reviews) | Not enough data | | **Information Locater** | 8.7 (179 reviews) | Not enough data | | **Record Prospect Data** | 8.7 (181 reviews) | Not enough data | | **Contact Management** | Not enough data | Not enough data | #### Insights | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Notes** | 9.1 (189 reviews) | Not enough data | | **Daily Summary** | 8.9 (182 reviews) | Not enough data | | **Automated Voicemails** | 8.3 (178 reviews) | Not enough data | | **Automated Emails** | 8.5 (188 reviews) | Not enough data | | **Sorts Prospects** | 8.4 (182 reviews) | Not enough data | | **Automated Note Taking** | 8.7 (38 reviews) | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Meeting Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Recommendations** | Not enough data | Not enough data | | **Lead Distribution** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Sales Pipeline Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Automatic Call Distribution** | Not enough data | Not enough data | | **Call Monitoring** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Deal Management** | Not enough data | Not enough data | | **Call List Management** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Call Recording** | Not enough data | Not enough data | | **For Contact Centers** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Data Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | ### Sales Coaching | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 | | **Pipedrive** | N/A | N/A | #### Agentic AI - Sales Coaching | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Multi-step Planning** | 9.0 (20 reviews) | Not enough data | | **Cross-system Integration** | 8.9 (20 reviews) | Not enough data | | **Adaptive Learning** | 9.1 (20 reviews) | Not enough data | | **Decision Making** | 9.2 (20 reviews) | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Training | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Knowledge Base** | 8.8 (255 reviews) | Not enough data | | **Coaching Materials** | 8.8 (247 reviews) | Not enough data | | **Playbook Creation** | 8.5 (207 reviews) | Not enough data | | **Video Record** | 8.5 (242 reviews) | Not enough data | #### Feedback | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Review** | 8.8 (236 reviews) | Not enough data | | **Scorecard** | 8.6 (232 reviews) | Not enough data | | **Coaching Card** | 8.6 (213 reviews) | Not enough data | | **Leaderboard** | 8.6 (200 reviews) | Not enough data | | **Real-Time Updates** | 8.8 (225 reviews) | Not enough data | | **Notifications** | 8.9 (226 reviews) | Not enough data | | **Competition** | 8.7 (198 reviews) | Not enough data | #### Generative AI | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **AI Text Summarization** | 7.6 (70 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Performance Metrics** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Automatic Transcription** | Not enough data | Not enough data | | **Call Recording** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Built-in Course Authoring** | Not enough data | Not enough data | | **Learning Paths/Tracks** | Not enough data | Not enough data | | **Assessment Management** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Conversation Intelligence** | Not enough data | Not enough data | | **Call Monitoring** | Not enough data | Not enough data | | **Goal Setting/Tracking** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Learning Management** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Training Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Content Library** | Not enough data | Not enough data | | **Recommendations** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Call Tracking** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Onboarding** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | ### Sales Enablement | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 443 | | **Pipedrive** | N/A | N/A | #### Agentic AI - Sales Enablement | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Autonomous Task Execution** | 8.0 (32 reviews) | Not enough data | | **Natural Language Interaction** | 8.0 (32 reviews) | Not enough data | | **Proactive Assistance** | 8.2 (32 reviews) | Not enough data | #### Content Management | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Content Import** | 8.3 (350 reviews) | Not enough data | | **Content Creation** | 8.1 (341 reviews) | Not enough data | | **Templates** | 8.2 (327 reviews) | Not enough data | | **Advanced Search** | 8.5 (317 reviews) | Not enough data | | **Content Library** | 8.3 (334 reviews) | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | #### Analytics | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Reporting** | 8.7 (346 reviews) | Not enough data | | **Alerts** | 8.4 (344 reviews) | Not enough data | | **Account-Based Engagement** | 8.5 (225 reviews) | Not enough data | | **Content Utilization** | 8.3 (350 reviews) | Not enough data | | **Prioritization** | Not enough data | Not enough data | #### Learning Management - Sales Enablement | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Sales Training ** | 8.4 (26 reviews) | Not enough data | | **Sales Coaching** | 8.4 (26 reviews) | Not enough data | | **Sales Onboarding** | 8.5 (26 reviews) | Not enough data | #### Revenue Enablement - Sales Enablement | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Cross-Functional Alignment** | 8.3 (25 reviews) | Not enough data | | **AI and Automation** | 8.3 (27 reviews) | Not enough data | | **End-to-End Customer Journey Insights** | 8.7 (26 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Chat/Messaging** | Not enough data | Not enough data | | **Prospecting Tools** | Not enough data | Not enough data | | **Content Delivery** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Audio/Video Recording** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Appointment Scheduling** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Email Tracking** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Call Recording** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Lead Nurturing** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Sales Trend Analysis** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Video Support** | Not enough data | Not enough data | | **Microsoft Outlook Integration** | Not enough data | Not enough data | | **Audio File Management** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Goal Management** | Not enough data | Not enough data | | **Sales Planning** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Pipeline Management** | Not enough data | Not enough data | | **Conversation Intelligence** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Lead Scoring** | Not enough data | Not enough data | | **Opportunity Management** | Not enough data | Not enough data | | **Microlearning** | Not enough data | Not enough data | | **Content Sharing** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Revenue AI Platforms | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | | **Pipedrive** | N/A | N/A | #### Agentic AI - Revenue AI Platforms | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | #### Platform - Revenue AI Platforms | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Conversation Intelligence** | Not enough data | Not enough data | | **Predictive Forecasting** | Not enough data | Not enough data | | **CRM Data Enrichment** | 10.0 (5 reviews) | Not enough data | | **Actionable Insights** | Not enough data | Not enough data | | **Risk Flagging** | Not enough data | Not enough data | | **Workflow Orchestration** | Not enough data | Not enough data | | **Sales Coaching** | Not enough data | Not enough data | | **Pipeline & Deal Management** | Not enough data | Not enough data | | **Customer Data Capture** | 10.0 (5 reviews) | Not enough data | --- ## Categories **Shared Categories (4):** [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm) **Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (13):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms) **Unique to Pipedrive (2):** [Email Marketing Software](https://www.g2.com/categories/email-marketing), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) --- ## Reviewer Demographics ### By Company Size | Segment | Agentforce Sales (formerly Salesforce Sales Cloud) | Pipedrive | |---|---|---| | **Small-Business** | 20.6% | 72.7% | | **Mid-Market** | 46.0% | 23.0% | | **Enterprise** | 33.4% | 4.3% | ### By Industry #### Agentforce Sales (formerly Salesforce Sales Cloud) - **Computer Software:** 13.5% - **Information Technology and Services:** 11.8% - **Financial Services:** 6.8% - **Marketing and Advertising:** 5.0% - **Internet:** 3.2% - **Non-Profit Organization Management:** 3.0% - **Telecommunications:** 2.9% - **Hospital & Health Care:** 2.6% - **Consulting:** 2.4% - **Education Management:** 2.4% - **Other:** 46.5% #### Pipedrive - **Computer Software:** 11.1% - **Information Technology and Services:** 10.1% - **Marketing and Advertising:** 9.8% - **Financial Services:** 4.2% - **Construction:** 3.4% - **Real Estate:** 3.2% - **Internet:** 2.9% - **Consulting:** 2.2% - **Insurance:** 2.1% - **Manufacturing:** 1.7% - **Other:** 49.3% --- ## Alternatives ### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) - [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5609 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13904 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9702 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3574 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2946 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews) - [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6679 reviews) - [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (224 reviews) - [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews) ### Alternatives to Pipedrive - [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews) - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13904 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2946 reviews) - [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (870 reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (480 reviews) - [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14779 reviews) --- ## Top Discussions ### Agentforce Sales (formerly Salesforce Sales Cloud) - Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes > **Top comment:** "Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..." - Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest " - Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 1 upvote > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..." - Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view" - Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish." ### Pipedrive - Title: [What is the best way to use email marketing with Pipedrive?](https://www.g2.com/discussions/12132-what-is-the-best-way-to-use-email-marketing-with-pipedrive) — 3 comments, 3 upvotes > **Top comment:** "PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal..." - Title: [What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?](https://www.g2.com/discussions/what-features-of-pipedrive-are-most-beneficial-for-new-sales-professionals-to-track-and-optimize-their-sales-pipeline) — 2 comments > **Top comment:** "In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people..." - Title: [What is Pipedrive used for?](https://www.g2.com/discussions/pipedrive-what-is-pipedrive-used-for) — 2 comments > **Top comment:** "Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key..." - Title: [Is Pipedrive free?](https://www.g2.com/discussions/is-pipedrive-free) — 2 comments > **Top comment:** "No" - Title: [What is Pipedrive software?](https://www.g2.com/discussions/what-is-pipedrive-software) — 2 comments > **Top comment:** "It is a CRM tool that helps sales professionals to log all your sales related activities. Eg. meetings, contacts, proposals and contracts. Basically managing..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pipedrive)