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Compare Pipedrive and Salesforce Sales Cloud 
Featured Products
At a Glance
Market Segments
Small-Business (72.4% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
$25.00 1 User Per Month
Pipedrive
Star Rating
(2,876)4.3 out of 5
Market Segments
Small-Business (72.4% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSalesforce Sales Cloud
Star Rating
(25,396)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Sales Cloud excels in providing a comprehensive view of customer data, with users appreciating its ability to consolidate leads, opportunities, and customer information into one platform. This integration allows teams to make informed decisions quickly, enhancing overall productivity.
- Users say that Pipedrive stands out for its intuitive and visual interface, particularly the drag-and-drop pipeline feature. This design helps users easily track deals and manage their sales funnel, making it straightforward to see where each opportunity stands without unnecessary complexity.
- According to verified reviews, Salesforce Sales Cloud is recognized for its robust sales analytics capabilities, which help users forecast and budget effectively. Reviewers highlight its effectiveness in managing leads and opportunities, making it a strong choice for organizations focused on data-driven decision-making.
- Reviewers mention that Pipedrive's ease of use is a significant advantage, with many users noting that the transition to the platform was smooth. The structured flow and reminders help keep teams organized and ensure that no customer interactions are overlooked, which is crucial for maintaining relationships.
- G2 reviewers highlight that while Salesforce Sales Cloud offers extensive features, some users find the setup process to be more complex compared to Pipedrive. This can lead to a steeper learning curve for new users, especially those in smaller teams or businesses looking for a quick implementation.
- Users report that Pipedrive's support quality is commendable, with many appreciating the responsive assistance they receive. In contrast, while Salesforce Sales Cloud also provides support, some users feel that it could be more accessible, particularly for smaller businesses that may not require the full suite of features.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Pipedrive
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.5
2,509
8.8
13,862
Ease of Use
8.9
2,546
8.2
17,846
Ease of Setup
8.7
1,562
7.8
8,804
Ease of Admin
8.6
1,006
7.9
4,461
Quality of Support
8.4
2,148
8.1
12,098
Has the product been a good partner in doing business?
8.7
975
8.4
4,424
Product Direction (% positive)
8.8
2,474
8.2
13,537
Features by Category
Sales Force Automation
8.5
2013
|
Verified
8.8
9495
|
Verified
Feature Not Available
8.3
6398
|
Verified
8.8
2050
|
Verified
8.7
9225
|
Verified
8.6
2061
|
Verified
8.3
9465
|
Verified
7.7
1611
|
Verified
8.0
7320
|
Verified
8.3
1106
|
Verified
8.2
7613
|
Verified
7.7
1612
|
Verified
8.0
6757
|
Verified
7.7
1567
8.1
6657
|
Verified
7.8
1668
8.3
7410
|
Verified
Marketing Automation
7.5
1503
|
Verified
8.0
6671
|
Verified
7.5
1488
|
Verified
8.1
6991
|
Verified
8.5
1827
|
Verified
8.5
8035
|
Verified
7.5
1447
|
Verified
7.9
5429
Customer Support
7.9
1007
8.3
6816
|
Verified
7.8
987
8.1
6387
|
Verified
8.0
1018
8.2
6786
|
Verified
7.5
1476
8.0
5499
|
Verified
7.7
961
8.2
5990
|
Verified
Reporting & Analytics
8.0
1857
|
Verified
8.5
8957
|
Verified
8.3
1947
|
Verified
8.5
9138
|
Verified
7.9
1717
|
Verified
8.2
7443
|
Verified
Mobile & Social
7.6
1423
|
Verified
7.9
5622
|
Verified
7.4
1377
|
Verified
7.8
5249
|
Verified
7.9
1586
|
Verified
7.7
6098
|
Verified
Platform
8.2
1335
|
Verified
8.6
3599
|
Verified
8.3
1317
8.5
3604
|
Verified
8.4
1353
|
Verified
8.6
3626
|
Verified
8.2
1167
|
Verified
8.4
2899
|
Verified
7.3
1059
|
Verified
8.5
3176
|
Verified
7.8
1169
8.1
3193
|
Verified
8.7
1320
|
Verified
8.7
3605
|
Verified
7.8
1123
8.1
3029
Integration
8.1
1226
|
Verified
8.5
2605
|
Verified
8.0
1158
|
Verified
8.5
3067
|
Verified
7.9
1090
|
Verified
8.5
2895
|
Verified
Generative AI
Feature Not Available
7.6
888
Agentic AI - CRM
7.3
169
7.8
249
7.6
170
7.9
247
7.5
168
8.2
246
7.3
169
8.0
242
7.3
168
8.0
239
7.3
169
8.0
242
7.6
170
8.2
244
Email Marketing
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Not enough data
Reporting & Analytics
7.5
192
Not enough data
8.2
204
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Marketing
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Not enough data
Integration
8.2
225
Not enough data
7.8
223
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Analysis
Not enough data
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Reporting
Not enough data
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
273
Not enough data
8.8
296
Not enough data
8.8
316
Not enough data
8.6
291
Organization
Not enough data
8.9
353
Not enough data
8.8
344
Not enough data
8.8
339
Performance Analysis
Not enough data
8.4
285
Not enough data
8.8
307
Sales Analysis
Not enough data
8.4
284
Not enough data
8.8
301
Generative AI
Not enough data
8.5
126
Not enough data
8.4
126
Agentic AI - AI Sales Assistant
Not enough data
9.1
28
Not enough data
9.0
28
Not enough data
9.0
27
Not enough data
9.0
26
Not enough data
9.2
28
Not enough data
9.1
27
Not enough data
9.2
28
Integrated Workflows
Not enough data
8.7
521
Not enough data
8.5
514
Not enough data
8.1
468
Not enough data
8.1
463
Not enough data
8.8
525
Not enough data
8.4
471
Not enough data
8.6
483
Repeatability and Reportability
Not enough data
8.4
485
Not enough data
8.7
504
Not enough data
8.7
501
Not enough data
8.3
486
Not enough data
7.8
418
AI and Automation
Not enough data
8.5
465
Not enough data
8.4
473
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
415
Generative AI
Not enough data
7.4
270
Agentic AI - Sales Engagement
Not enough data
8.3
89
Not enough data
8.4
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.3
90
Not enough data
8.5
89
Call Analytics
Not enough data
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Agent Performance Management
Not enough data
8.7
141
Not enough data
8.6
125
Not enough data
8.7
142
Generative AI
Not enough data
8.2
58
Agentic AI - Conversation Intelligence
Not enough data
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Revenue Sourcing and Forecasting
Not enough data
8.6
65
Not enough data
8.4
65
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
CRM Data Enrichment
Not enough data
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Account Management
Not enough data
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Territory Mapping
Not enough data
8.8
37
Not enough data
8.7
35
Not enough data
8.5
35
Route Planning
Not enough data
9.0
34
Not enough data
9.1
36
Not enough data
9.2
37
Sales Performance Management
Not enough data
8.4
32
Not enough data
8.5
35
Not enough data
9.1
35
Presentation and Forms
Not enough data
8.1
31
Not enough data
8.4
34
Not enough data
8.6
34
Customization
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Not enough data
Additional Functionality
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Not enough data
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.2
154
Not enough data
8.0
156
Agentic AI - Business Scheduling
Not enough data
8.3
33
Not enough data
8.3
34
Sales Performance Features - Sales Planning
Not enough data
8.4
176
Not enough data
8.5
166
Not enough data
8.5
171
Not enough data
8.6
173
Not enough data
8.6
171
Not enough data
8.8
169
Not enough data
8.2
166
Territory Management - Sales Planning
Not enough data
8.6
168
Not enough data
8.5
173
Quota & Capacity Management - Sales Planning
Not enough data
8.4
170
Not enough data
8.4
177
Not enough data
8.4
170
Agentic AI - Sales Planning
Not enough data
8.5
59
Not enough data
8.5
58
Agentic AI - Lead Scoring
Not enough data
7.8
57
Not enough data
8.2
56
Not enough data
7.9
58
Not enough data
8.0
58
Attribution
Not enough data
8.9
453
Not enough data
8.9
457
Not enough data
8.6
437
Discovery
Not enough data
8.9
461
Not enough data
8.6
455
Not enough data
8.6
435
Management
Not enough data
8.5
423
Not enough data
8.6
443
Platform
Not enough data
8.6
434
Not enough data
8.6
434
Agentic AI - Sales Performance Management
7.2
65
8.5
77
7.3
65
8.6
76
7.4
64
8.5
78
Incentives
6.9
391
8.2
440
7.4
399
8.4
504
Feature Not Available
8.0
438
7.1
395
8.5
515
Personalization
7.7
414
8.6
485
7.9
407
8.8
562
8.2
426
8.9
595
8.0
410
8.6
538
Administrative
7.8
407
8.7
567
7.7
400
8.5
530
7.5
387
8.4
511
Agentic AI - Email Tracking
7.7
56
8.1
64
7.8
57
8.3
62
7.7
56
8.3
62
7.5
55
8.2
63
7.6
56
8.3
63
7.8
56
8.3
62
8.1
55
8.3
65
Analytics
8.0
254
8.3
569
8.2
255
8.4
578
8.1
248
8.3
592
Customizations
8.2
266
8.7
622
8.3
255
8.5
591
8.3
267
8.6
626
7.9
256
8.4
571
8.3
256
8.4
598
Generative AI
Feature Not Available
7.5
292
Agentic AI - Sales Analytics
7.3
57
8.3
82
7.4
58
8.5
81
7.4
58
8.3
81
7.3
58
8.3
81
7.3
57
8.2
81
Data Sourcing
7.8
425
8.5
967
8.0
429
8.7
998
7.9
426
8.3
902
8.4
433
8.7
1030
8.0
419
8.6
962
Predictive Analytics
7.7
421
8.4
945
7.8
423
8.6
959
7.3
406
8.1
855
7.7
414
8.3
895
Sales Management
8.6
439
8.7
984
7.6
410
8.1
858
8.3
419
8.6
981
8.7
438
8.8
1049
Agentic AI - Outbound Call Tracking
Not enough data
8.5
40
Not enough data
8.5
41
Calling
Not enough data
8.5
187
Not enough data
8.4
178
Not enough data
8.7
187
Not enough data
8.7
184
Not enough data
8.8
45
Contacts
Not enough data
8.8
178
Not enough data
8.7
181
Not enough data
8.7
183
Insights
Not enough data
9.1
189
Not enough data
8.9
184
Not enough data
8.3
180
Not enough data
8.5
190
Not enough data
8.4
184
Not enough data
8.6
40
Agentic AI - Sales Coaching
Not enough data
9.0
22
Not enough data
8.9
22
Not enough data
9.1
23
Not enough data
9.2
23
Training
Not enough data
8.8
259
Not enough data
8.8
251
Not enough data
8.5
210
Not enough data
8.5
245
Feedback
Not enough data
8.8
240
Not enough data
8.6
235
Not enough data
8.6
216
Not enough data
8.6
203
Not enough data
8.8
227
Not enough data
8.9
229
Not enough data
8.7
201
Generative AI
Not enough data
7.6
73
Agentic AI - Sales Enablement
Not enough data
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Content Management
Not enough data
8.3
353
Not enough data
8.1
344
Not enough data
8.2
329
Not enough data
8.5
319
Not enough data
8.3
337
Analytics
Not enough data
8.7
344
Not enough data
8.4
342
Not enough data
8.4
224
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Revenue Enablement - Sales Enablement
Not enough data
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Categories
Categories
Shared Categories
Pipedrive and Salesforce Sales Cloud are categorized as CRM, Sales Analytics, Sales Performance Management, and Email Tracking
Unique Categories
Pipedrive is categorized as Email Marketing and Online Form Builder
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Lead Scoring, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.8%
Marketing and Advertising
10.1%
Information Technology and Services
10.1%
Financial Services
4.2%
Real Estate
3.3%
Other
61.5%
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Discussions
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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