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# Pipedrive vs Salesforce Sales Cloud Comparison - What are their main differences?

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PipedriveSalesforce Sales Cloud[+ Add Product](#)

Pricing

**Pipedrive**
Free Trial

**$24.00** 1 Seats Per Month · Lite

**$49.00** 1 Seats Per Month · Growth

**$79.00** 1 Seats Per Month · Premium

**$99.00** 1 Seats Per Month · Ultimate

Show more

**Salesforce Sales Cloud**
Free Trial

**$25.00** 1 User Per Month · Starter Edition

**$100.00** 1 User Per Month · Professional Edition

**$165.00** 1 User Per Month · Enterprise Edition

**$330.00** 1 User Per Month · Unlimited Edition

Show more

**Pricing Insights**
from reviews

Perceived Cost

**Pipedrive**
$$$$$

**Salesforce Sales Cloud**
$$$$$

Average Discount

**Pipedrive**
9%

**Salesforce Sales Cloud**
16%7% more

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Pipedrive** 6 months
Based on 100 responses

**Salesforce Sales Cloud** 6 months
Based on 100 responses

Return on Investment

**Pipedrive** 6 months
Based on 100 responses

**Salesforce Sales Cloud** 6 months
Based on 100 responses

 ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

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**Pros & Cons**
from reviews

**Pipedrive**
[
Easy to Use (1150)
](https://www.g2.com/products/pipedrive/reviews?filters%5Bsentiment_snippet%5D=2520909&qs=pros-and-cons#reviews)[
Tailored CRM Workflows (411)
](https://www.g2.com/products/pipedrive/reviews?filters%5Bsentiment_snippet%5D=2521625&qs=pros-and-cons#reviews)[
Limited Report Insights (200)
](https://www.g2.com/products/pipedrive/reviews?filters%5Bsentiment_snippet%5D=2520684&qs=pros-and-cons#reviews)[
Rigid Fields And Layouts (173)
](https://www.g2.com/products/pipedrive/reviews?filters%5Bsentiment_snippet%5D=2520867&qs=pros-and-cons#reviews)

**Salesforce Sales Cloud**
[
Easy To Use (901)
](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=2522495&qs=pros-and-cons#reviews)[
More Time Selling (705)
](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=2523973&qs=pros-and-cons#reviews)[
High Costs (584)
](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=2524252&qs=pros-and-cons#reviews)[
Steep Learning Curve (397)
](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1699870&qs=pros-and-cons#reviews)

Integrations

**Pipedrive**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9b3885e412601ba5c4ff30299d594504/act-on.png "Product Avatar Image")

Act-On

](https://www.g2.com/products/act-on/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cbd5b010f67ae3fab1d3b3c63a5eebea/activedemand.png "Product Avatar Image")

ActiveDEMAND

](https://www.g2.com/products/activedemand/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0928e872c791d53b2d3061a5f97965a8/activeiq.png "Product Avatar Image")

ActiveIQ

](https://www.g2.com/products/activeiq/reviews)[
View all
](https://www.g2.com/products/pipedrive/integrations)

**Salesforce Sales Cloud**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a32e0e26763af4564c2d6b2d497f3b71/6sense-revenue-marketing.png "Product Avatar Image")

6sense Revenue Marketing

](https://www.g2.com/products/6sense-revenue-marketing/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a32e0e26763af4564c2d6b2d497f3b71/6sense-sales.png "Product Avatar Image")

6sense Sales Intelligence

](https://www.g2.com/products/6sense-sales/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image")

8x8 Work

](https://www.g2.com/products/8x8-work/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image")

Adobe Acrobat

](https://www.g2.com/products/adobe-acrobat/reviews)[
View all
](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/integrations)

Screenshots

**Pipedrive**
 ![Pipedrive screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1402369/Pipeline-view-1327x718.png)

**Salesforce Sales Cloud**
 ![Salesforce Sales Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1331455/Screenshot-2025-02-28-at-3.19.28-PM.png)

**Ratings**
from reviews

Meets Requirements

**Pipedrive**

**8.5** /10

Based on 2,828 responses

**Salesforce Sales Cloud**

**8.8** /10

Based on 14,331 responses

Ease of Use

**Pipedrive**

**8.7** /10

Based on 4,671 responses

**Salesforce Sales Cloud**

**8.2** /10

Based on 19,731 responses

Ease of Setup

**Pipedrive**

**8.7** /10

Based on 1,883 responses

**Salesforce Sales Cloud**

**7.9** /10

Based on 10,627 responses

Ease of Admin

**Pipedrive**

**8.6** /10

Based on 1,074 responses

**Salesforce Sales Cloud**

**7.9** /10

Based on 4,589 responses

Quality of Support

**Pipedrive**

**8.4** /10

Based on 2,434 responses

**Salesforce Sales Cloud**

**8.1** /10

Based on 12,526 responses

Has the product been a good partner in doing business?

**Pipedrive**

**8.7** /10

Based on 1,041 responses

**Salesforce Sales Cloud**

**8.4** /10

Based on 4,555 responses

Product Direction (% positive)

**Pipedrive**

**8.9** /10

Based on 2,677 responses

**Salesforce Sales Cloud**

**8.3** /10

Based on 13,906 responses

**Features**
ratings from reviews

CRM

**7.6** /10

Based on 2,564 responses

**8.8** /10

Based on 12,743 responses

Sales Performance Management

**7.6** /10

Based on 452 responses

**8.5** /10

Based on 689 responses

Email Tracking

**8.0** /10

Based on 286 responses

**8.4** /10

Based on 717 responses

Uncover more feature rated insights from real users to improve your shopping experience.

See it for free

Sales Analytics

**7.8** /10

Based on 482 responses

**8.5** /10

Based on 1,214 responses

Email Marketing

**7.8** /10

Based on 260 responses

Not enough data

Location Intelligence

Not enough data

**8.4** /10

Based on 45 responses

AI Sales Assistant

Not enough data

**8.8** /10

Based on 442 responses

Sales Engagement

Not enough data

**8.5** /10

Based on 642 responses

Conversation Intelligence

Not enough data

**8.9** /10

Based on 185 responses

Revenue Operations & Intelligence (RO&I)

Not enough data

**8.4** /10

Based on 88 responses

Field Sales

Not enough data

**8.6** /10

Based on 40 responses

Online Form Builder

**7.6** /10

Based on 81 responses

Not enough data

Business Scheduling

Not enough data

**8.3** /10

Based on 186 responses

Sales Planning

Not enough data

**8.5** /10

Based on 206 responses

Lead Scoring

Not enough data

**8.5** /10

Based on 520 responses

Outbound Call Tracking

Not enough data

**8.6** /10

Based on 222 responses

Sales Coaching

Not enough data

**8.7** /10

Based on 311 responses

Sales Enablement

Not enough data

**8.3** /10

Based on 446 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
75.1%

Mid-Market(51-1000 emp.)
21.7%

Enterprise(\> 1000 emp.)
3.3%

Small-Business(50 or fewer emp.)
75.1%

Mid-Market(51-1000 emp.)
21.7%

Enterprise(\> 1000 emp.)
3.3%

Small-Business(50 or fewer emp.)
20.6%

Mid-Market(51-1000 emp.)
45.7%

Enterprise(\> 1000 emp.)
33.7%

Small-Business(50 or fewer emp.)
20.6%

Mid-Market(51-1000 emp.)
45.7%

Enterprise(\> 1000 emp.)
33.7%

**Reviewers' Industry**

[![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")](https://www.g2.com/products/pipedrive/reviews)
Pipedrive

Computer Software
9.4%

Information Technology and Services
8.8%

Marketing and Advertising
8.1%

Construction
5.0%

Financial Services
4.8%

Other
63.9%

[![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
Salesforce Sales Cloud

Computer Software
13.1%

Information Technology and Services
11.7%

Financial Services
7.1%

Marketing and Advertising
4.8%

Non-Profit Organization Management
3.0%

Other
60.4%

Alternatives

**Pipedrive Alternatives**

 ![Nutshell](https://images.g2crowd.com/uploads/product/hd_favicon/38cd2eb3a561ea666543f91c17b2079c/nutshell.svg "Nutshell")

[
Nutshell
](/products/nutshell/reviews)

 ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales")

[
Freshsales
](/products/freshsales/reviews)

 ![Copper](https://images.g2crowd.com/uploads/product/hd_favicon/a43c4e9fd5e0c3b3012653a35d0d7c2a/copper.svg "Copper")

[
Copper
](/products/copper/reviews)

 ![Nimble CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1487565546/nimble.svg "Nimble CRM")

[
Nimble
](/products/nimble/reviews)

**Salesforce Sales Cloud Alternatives**

 ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft")

[
Salesloft
](/products/salesloft/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io")

[
Apollo.io
](/products/apollo-io/reviews)

 ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach")

[
Outreach
](/products/outreach/reviews)

## Pipedrive vs Salesforce Sales Cloud FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Agentforce Sales vs Pipedrive?

Agentforce Sales stands out for its advanced automation and customization, while Pipedrive is favored for its ease of use and setup.

| [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | [Pipedrive](https://www.g2.com/products/pipedrive/reviews) |
| --- | --- |
| 4.4/5 (25,875 reviews) | 4.3/5 (3,109 reviews) |
| Mid-Market | Small-Business |
| 7.8 | 8.7 |
| 8.1 | 8.4 |
| Advanced automation, AI-powered insights, and deep customization | Intuitive interface, fast setup, and strong visual pipeline management |

### How do the pricing models of Agentforce Sales and Pipedrive compare?

Pipedrive is rated as the stronger value on price and cost satisfaction, with a higher reviewer score than Agentforce Sales.

- **Agentforce Sales:** Reviewers frequently cite high licensing and implementation costs, especially as organizations scale or add advanced features.
- **Pipedrive:** Reviewers consistently highlight affordability and competitive pricing, particularly for small businesses and startups.
- **Switching reasons:** Recent reviews mention switching to Pipedrive for lower cost and simpler pricing compared to more complex or expensive CRMs.

### What are the best alternatives to Agentforce Sales and Pipedrive?

The top 3 alternatives to Agentforce Sales and Pipedrive are Nutshell, Clari, and Salesloft.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,875 reviews) | Mid-Market | High licensing and implementation costs noted | Advanced automation and AI-powered insights |
| [Pipedrive](https://www.g2.com/products/pipedrive/reviews) | 4.3/5 (3,109 reviews) | Small-Business | Affordable and competitive pricing for SMBs | Intuitive interface and fast setup |
| [Nutshell](https://www.g2.com/products/nutshell/reviews) | 4.3/5 (1,443 reviews) | Small-Business | — | Ease of use and strong customer support |
| [Clari](https://www.g2.com/products/clari/reviews) | 4.6/5 (5,610 reviews) | Enterprise | — | Pipeline management and forecasting accuracy |
| [Salesloft](https://www.g2.com/products/salesloft/reviews) | 4.5/5 (4,287 reviews) | Mid-Market | — | Sales engagement and automation capabilities |

### Which CRM features should I prioritize when comparing Agentforce Sales and Pipedrive?

Buyers should prioritize automation, reporting, ease of use, customization, and integration capabilities when comparing Agentforce Sales and Pipedrive.

- **Automation:** Agentforce Sales is frequently cited for advanced automation and AI-powered workflows; Pipedrive is praised for straightforward automations but with fewer advanced options.
- **Reporting:** Agentforce Sales offers robust reporting and dashboards; Pipedrive provides clear visual pipelines but reviewers note limitations in advanced reporting.
- **Ease of Use:** Pipedrive scores 8.8, Agentforce Sales 8.2, with reviewers consistently favoring Pipedrive for its intuitive interface.
- **Customization:** Agentforce Sales is highlighted for deep customization and flexibility; Pipedrive is noted for easy pipeline customization but less depth in complex workflows.
- **Integration Capabilities:** Agentforce Sales integrates with a broad sales technology stack; Pipedrive is praised for easy integration with tools like Gmail, Outlook, and Slack.

### What are the pros and cons of Agentforce Sales vs Pipedrive?

Agentforce Sales excels in automation and customization, while Pipedrive's headline strength is its intuitive interface and ease of use.

- **Agentforce Sales strengths:** Advanced automation, AI-powered insights, deep customization, robust reporting, and strong integration with other business tools.
- **Agentforce Sales trade-offs:** Steep learning curve, higher licensing and implementation costs, complexity for new users, and performance slowdowns in highly customized environments.
- **Pipedrive strengths:** Intuitive interface, fast and easy setup, strong visual pipeline management, affordable pricing, and straightforward automations.
- **Pipedrive trade-offs:** Limited advanced reporting, fewer deep automation options, and some reviewers note feature limitations in lower-tier plans.

### Is Agentforce Sales or Pipedrive better for small businesses?

Pipedrive is the better fit for small businesses, as reflected by its largest segment and strong small-business reviewer sentiment.

- **Agentforce Sales:** Mid-Market is the largest segment; reviewers note the platform's power and flexibility but mention complexity and higher costs as challenges for smaller teams.
- **Pipedrive:** Small-Business is the largest segment; reviewers consistently highlight ease of use, affordability, and fast onboarding as key benefits for small businesses.

### Which CRM platform has better integrations?

Agentforce Sales is favored for broader integration capabilities, while Pipedrive is praised for ease of integration with popular productivity tools.

- **Agentforce Sales:** Recent reviews highlight integrations with Jira, Google Workspace, and Slack, supporting complex sales tech stacks.
- **Pipedrive:** Reviewers frequently mention integrations with Gmail, Outlook, and Slack, emphasizing simplicity and quick setup.

### How do Agentforce Sales and Pipedrive compare on customer support?

Pipedrive and Agentforce Sales are rated near parity on Quality of Support, with Pipedrive at 8.4 and Agentforce Sales at 8.1.

- **Agentforce Sales:** Reviewers describe responsive support, helpful onboarding, and strong assistance with customization, though some note the need for specialized expertise for advanced configurations.
- **Pipedrive:** Reviewers consistently praise helpful and responsive support, onboarding sessions, and accessible training, with particular appreciation for support tailored to small businesses.

### Which is easier to implement, Agentforce Sales or Pipedrive?

Pipedrive is easier to implement, with a materially higher Ease of Setup score (8.7 vs. 7.8) and supporting reviewer sentiment.

- **Agentforce Sales:** Reviewers note a steeper learning curve, more complex setup, and the need for dedicated resources for advanced configurations, but also mention smooth onboarding when supported by account executives.
- **Pipedrive:** Reviewers consistently highlight fast, straightforward setup, intuitive onboarding, and minimal training required to get started.

### Which product has better Reporting?

Agentforce Sales is favored for Reporting, with reviewers citing robust dashboards and analytics.

- **Agentforce Sales:** Reviewers highlight powerful reporting and dashboard features, real-time analytics, and clear pipeline visibility; Meets Requirements score is 8.8.
- **Pipedrive:** Reviewers appreciate visual pipeline reporting and customizable dashboards but note limitations in advanced reporting; Meets Requirements score is 8.5.