Compare Pipedrive and Salesforce Sales Cloud 
Featured Products
At a Glance
Market Segments
Small-Business (72.5% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
$25.00 1 User Per Month
Pipedrive
Star Rating
(2,959)4.3 out of 5
Market Segments
Small-Business (72.5% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSalesforce Sales Cloud
Star Rating
(25,486)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Sales Cloud excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Pipedrive. Users appreciate its robust features, such as customizable sales processes and advanced analytics, which help in managing customer records and generating reliable revenue forecasts.
- Users say that Pipedrive shines with its intuitive interface, making it easy to monitor deal progress and set reminders. This user-friendly design helps teams stay organized and ensures that no opportunities slip through the cracks, which is a common highlight in recent feedback.
- Reviewers mention that Salesforce Sales Cloud offers a comprehensive set of tools for sales performance management, including email tracking and sales analytics, which are rated highly by users. Many find these features essential for their daily operations, enhancing their ability to track and analyze sales activities effectively.
- According to verified reviews, Pipedrive's ease of setup is frequently praised, with users noting that the onboarding process is straightforward and quick. This contrasts with Salesforce Sales Cloud, where some users have reported challenges in configuration, indicating a steeper learning curve for new users.
- G2 reviewers highlight that while Salesforce Sales Cloud provides extensive support and customization options, some users feel that it can be overwhelming due to its complexity. In contrast, Pipedrive's simplicity and focus on essential features make it a preferred choice for small businesses looking for a less complicated CRM solution.
- Users report that Salesforce Sales Cloud's advanced reporting capabilities are a significant advantage, allowing for detailed insights into sales performance. However, Pipedrive's gamification features, like deal win animations, add a fun element that users find engaging and motivating, particularly for teams looking to boost morale.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Pipedrive
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.5
2,567
8.8
13,931
Ease of Use
8.9
2,604
8.2
17,919
Ease of Setup
8.7
1,612
7.8
8,871
Ease of Admin
8.6
1,017
7.9
4,476
Quality of Support
8.4
2,195
8.1
12,154
Has the product been a good partner in doing business?
8.7
985
8.4
4,439
Product Direction (% positive)
8.8
2,529
8.3
13,603
Features by Category
Sales Force Automation
8.5
2036
|
Verified
8.8
9530
|
Verified
Feature Not Available
8.3
6401
|
Verified
8.9
2093
|
Verified
8.7
9258
|
Verified
8.6
2092
|
Verified
8.3
9489
|
Verified
7.7
1613
|
Verified
8.0
7324
|
Verified
8.3
1117
|
Verified
8.2
7617
|
Verified
7.7
1614
|
Verified
8.0
6763
|
Verified
7.7
1568
8.1
6663
|
Verified
7.8
1672
8.3
7414
|
Verified
Marketing Automation
7.5
1509
|
Verified
8.0
6675
|
Verified
7.5
1490
|
Verified
8.1
6994
|
Verified
8.5
1847
|
Verified
8.5
8061
|
Verified
7.5
1447
|
Verified
7.9
5429
Customer Support
7.9
1007
8.3
6829
|
Verified
7.8
987
8.1
6389
|
Verified
8.0
1017
8.2
6789
|
Verified
7.5
1475
8.0
5499
|
Verified
7.7
960
8.2
5993
|
Verified
Reporting & Analytics
8.0
1867
|
Verified
8.5
8986
|
Verified
8.3
1955
|
Verified
8.5
9157
|
Verified
7.9
1720
|
Verified
8.2
7455
|
Verified
Mobile & Social
7.6
1423
|
Verified
7.9
5622
|
Verified
7.4
1376
|
Verified
7.8
5249
|
Verified
7.9
1587
|
Verified
7.7
6103
|
Verified
Platform
8.2
1341
|
Verified
8.5
3610
|
Verified
8.3
1330
8.5
3613
|
Verified
8.4
1357
|
Verified
8.6
3625
|
Verified
8.2
1168
|
Verified
8.4
2897
|
Verified
7.3
1058
|
Verified
8.5
3173
|
Verified
7.8
1170
8.1
3190
|
Verified
8.7
1323
|
Verified
8.7
3610
|
Verified
7.8
1124
8.1
3027
Integration
8.1
1227
|
Verified
8.5
2602
|
Verified
8.0
1161
|
Verified
8.5
3068
|
Verified
7.9
1090
|
Verified
8.5
2895
|
Verified
Generative AI
Feature Not Available
7.6
887
Agentic AI - CRM
7.3
169
7.8
248
7.6
171
7.9
246
7.5
169
8.2
247
7.3
169
8.0
240
7.3
168
8.0
238
7.3
169
8.0
241
7.6
171
8.1
243
Email Marketing
8.2
210
Not enough data
8.2
211
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
211
Not enough data
8.2
206
Not enough data
7.9
205
Not enough data
8.2
203
Not enough data
7.5
197
Not enough data
Reporting & Analytics
7.5
192
Not enough data
8.2
205
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Marketing
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Not enough data
Integration
8.2
226
Not enough data
7.8
223
Not enough data
7.9
220
Not enough data
8.2
220
Not enough data
7.2
213
Not enough data
7.3
210
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Analysis
Not enough data
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Reporting
Not enough data
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
273
Not enough data
8.8
296
Not enough data
8.8
316
Not enough data
8.6
291
Organization
Not enough data
9.0
353
Not enough data
8.8
344
Not enough data
8.8
339
Performance Analysis
Not enough data
8.4
285
Not enough data
8.8
307
Sales Analysis
Not enough data
8.4
284
Not enough data
8.8
301
Generative AI
Not enough data
8.5
126
Not enough data
8.4
126
Agentic AI - AI Sales Assistant
Not enough data
9.2
28
Not enough data
9.1
28
Not enough data
8.9
27
Not enough data
9.0
26
Not enough data
9.3
28
Not enough data
9.1
27
Not enough data
9.3
28
Integrated Workflows
Not enough data
8.7
522
Not enough data
8.5
515
Not enough data
8.1
469
Not enough data
8.1
464
Not enough data
8.8
526
Not enough data
8.4
472
Not enough data
8.6
484
Repeatability and Reportability
Not enough data
8.4
486
Not enough data
8.7
504
Not enough data
8.7
501
Not enough data
8.3
486
Not enough data
7.8
418
AI and Automation
Not enough data
8.5
465
Not enough data
8.4
473
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
415
Generative AI
Not enough data
7.4
270
Agentic AI - Sales Engagement
Not enough data
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.2
90
Not enough data
8.5
90
Call Analytics
Not enough data
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Artificial Intelligence - Conversation Intelligence
Not enough data
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Generative AI
Not enough data
8.2
58
Agentic AI - Conversation Intelligence
Not enough data
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Revenue Sourcing and Forecasting
Not enough data
8.6
65
Not enough data
8.5
66
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
CRM Data Enrichment
Not enough data
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Account Management
Not enough data
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Territory Mapping
Not enough data
8.8
37
Not enough data
8.7
35
Not enough data
8.5
35
Route Planning
Not enough data
9.0
34
Not enough data
9.1
36
Not enough data
9.2
37
Sales Performance Management
Not enough data
8.4
32
Not enough data
8.5
35
Not enough data
9.1
35
Presentation and Forms
Not enough data
8.1
31
Not enough data
8.4
34
Not enough data
8.6
34
Customization
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Not enough data
Additional Functionality
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Not enough data
Integrations
Not enough data
8.1
155
Not enough data
8.5
156
Not enough data
8.1
155
Not enough data
8.1
154
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
150
Not enough data
8.2
153
Not enough data
8.3
153
Automatic Rules & Configurations
Not enough data
8.4
154
Not enough data
8.3
154
Not enough data
8.0
155
Agentic AI - Business Scheduling
Not enough data
8.3
32
Not enough data
8.4
34
Sales Performance Features - Sales Planning
Not enough data
8.4
174
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
171
Not enough data
8.6
169
Not enough data
8.8
167
Not enough data
8.2
164
Territory Management - Sales Planning
Not enough data
8.6
166
Not enough data
8.5
171
Quota & Capacity Management - Sales Planning
Not enough data
8.4
168
Not enough data
8.4
175
Not enough data
8.4
168
Agentic AI - Sales Planning
Not enough data
8.5
57
Not enough data
8.5
56
Agentic AI - Lead Scoring
Not enough data
7.8
55
Not enough data
8.2
54
Not enough data
7.9
56
Not enough data
8.0
56
Attribution
Not enough data
8.9
452
Not enough data
8.9
456
Not enough data
8.6
435
Discovery
Not enough data
8.9
460
Not enough data
8.6
453
Not enough data
8.6
433
Management
Not enough data
8.5
421
Not enough data
8.6
442
Platform
Not enough data
8.6
432
Not enough data
8.6
432
Agentic AI - Sales Performance Management
7.2
66
8.5
75
7.3
65
8.6
74
7.4
64
8.5
76
Incentives
6.9
391
8.2
439
7.4
400
8.4
503
Feature Not Available
8.0
436
7.1
395
8.6
514
Personalization
7.7
414
8.6
485
7.9
408
8.8
561
8.3
428
8.9
594
8.0
411
8.6
536
Administrative
7.8
408
8.7
565
7.7
401
8.5
528
7.5
387
8.4
509
Agentic AI - Email Tracking
7.7
56
8.1
62
7.8
57
8.4
60
7.7
57
8.4
60
7.5
55
8.2
61
7.6
56
8.4
61
7.8
56
8.3
60
8.1
55
8.3
63
Analytics
8.0
255
8.3
567
8.2
256
8.4
576
8.1
249
8.3
590
Customizations
8.2
267
8.7
621
8.3
256
8.5
591
8.3
269
8.6
624
7.9
257
8.4
569
8.3
258
8.4
596
Generative AI
Feature Not Available
7.5
290
Agentic AI - Sales Analytics
7.3
57
8.3
80
7.4
58
8.6
79
7.4
58
8.3
79
7.3
58
8.3
79
7.3
57
8.3
79
Data Sourcing
7.8
425
8.5
967
8.0
431
8.7
998
7.9
426
8.3
901
8.4
435
8.7
1030
8.0
420
8.6
961
Predictive Analytics
7.7
422
8.4
946
7.8
424
8.6
960
7.4
407
8.1
855
7.7
416
8.3
895
Sales Management
8.7
441
8.7
984
7.6
410
8.1
858
8.3
419
8.6
981
8.7
441
8.8
1051
Agentic AI - Outbound Call Tracking
Not enough data
8.6
39
Not enough data
8.6
40
Calling
Not enough data
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.8
44
Contacts
Not enough data
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Insights
Not enough data
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Agentic AI - Sales Coaching
Not enough data
9.0
21
Not enough data
9.0
21
Not enough data
9.2
22
Not enough data
9.2
22
Training
Not enough data
8.8
258
Not enough data
8.8
250
Not enough data
8.5
209
Not enough data
8.5
244
Feedback
Not enough data
8.8
239
Not enough data
8.6
234
Not enough data
8.6
215
Not enough data
8.6
202
Not enough data
8.8
226
Not enough data
8.9
229
Not enough data
8.7
200
Generative AI
Not enough data
7.6
72
Agentic AI - Sales Enablement
Not enough data
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Content Management
Not enough data
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Analytics
Not enough data
8.7
346
Not enough data
8.4
344
Not enough data
8.4
225
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Revenue Enablement - Sales Enablement
Not enough data
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Pipedrive and Salesforce Sales Cloud are categorized as CRM, Sales Analytics, Sales Performance Management, and Email Tracking
Unique Categories
Pipedrive is categorized as Email Marketing and Online Form Builder
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Lead Scoring, and Revenue AI Platforms
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.9%
Marketing and Advertising
10.1%
Information Technology and Services
10.1%
Financial Services
4.2%
Real Estate
3.2%
Other
61.5%
Computer Software
13.6%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Discussions
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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