Convoso Reviews & Product Details

What I appreciate most about Convoso is its ease of use and straightforward implementation, which enables teams to start working efficiently with very little training required. The intuitive interface ensures that both agents and managers can handle daily tasks smoothly, and the platform’s seamless integration with CRMs and other tools helps simplify workflows and minimize manual work. All in all, Convoso offers a robust yet user-friendly experience that boosts productivity right from the start. Review collected by and hosted on G2.com.

I find Convoso’s advanced features a bit overwhelming at first, and certain custom integrations or configurations can take extra time to set up Review collected by and hosted on G2.com.

We use Convoso as our contact center and it has been working well and it comes with features that boosts agent productivity - for instance it ensures our agents only connects with answered calls.

The tool has helped our business generate more leads and drive sales thanks to features like data analytics.

I like that Convoso is scalable and cloud based and it has always adapted to our business changing needs.

Convoso supports multi channel communication and it therefore makes it easy to connect with our prospects in different ways. Review collected by and hosted on G2.com.

Using Convoso has been easy and no serious problems encountered so far. Review collected by and hosted on G2.com.

Its a reliable tool when you need to exell in customer services. Allows you to make multiple calls and respond to customer through different channel. I find the tool as the easiest to use as it integrates seamless with CRM solution for easier of customer and contact managemnet. The customer support team are always ready to help when one is stuck. Review collected by and hosted on G2.com.

I dislike the many notifications management seems to need some upgrade to avoid annoyance. Review collected by and hosted on G2.com.

With the ease of use, the tool has helped advance how we interact with our customers. Also integrates smoothly with other applications to centralize all business communication. Review collected by and hosted on G2.com.

Notifications can be annoying; otherwise, everything else is fine. Review collected by and hosted on G2.com.

Convoso has completely transformed how we work! Their predictive dialer is a legit one, it only connects us with the acutual people, which means no more wasting time on dead-end calls. It's way more meaningful conversations and way better conversion rates. This tool has been a total gamer-changer. It's super friendly, set up in a snap, and their support team is always ready to help. We use it every single day for outbound calls, and the features are killer- the predicitve dialer is awesome, the call management tools are solid, and the reporting is so detailed. Plus, it plays nice with all our existing systems. I cannot recommend Convoso enough. Trust me, this is a real deal. Review collected by and hosted on G2.com.

No biggie, the dialer has a tiny hiccup with slight pauses between double dials, but honestly , it's overall performance totally makes up for that small quirk. Review collected by and hosted on G2.com.

Everything was done for us, so all we had to do was log in and start taking calls. The process was simple, quick, and easy for our team. Review collected by and hosted on G2.com.

Onboarding took a little longer than expected. While this could be improved, the experience was still good overall because the team stayed in close contact and was always ready to help. Review collected by and hosted on G2.com.

Convoso has been a valuable tool for our brokerage company, which focuses on Medicare Advantage plans. It's user-friendly, with a smooth implementation process, and their support team is very responsive. We can use it daily for our outbound calling, and it has a comprehensive set of features, including a predictive dialer, call management tools, and reporting. Convoso integrates easily with our systems. Review collected by and hosted on G2.com.

The only downside we have ran into is the limitation on double dialing as the system cannot truly double dial back to back with no delay. However the overall efficiency within the dialer itself helps to offset this limitation. Review collected by and hosted on G2.com.

The simple Gui interface when you login. two drop downs. one with the campaign/ campaigns you are able to login to and the other with your current status (active, break, lunch, meeting etc. the easy to navigate tabs at the top. Review collected by and hosted on G2.com.

I wish it was a little simpler to make a manual outbound call via dial pad instead of having to create a contact card. Review collected by and hosted on G2.com.

Convoso has really helped boost our team’s productivity. The predictive dialer makes a big difference—it only connects agents when there’s a live person on the line, so we waste a lot less time. We’ve seen a noticeable increase in meaningful conversations and overall conversions since switching to Convoso. Review collected by and hosted on G2.com.

While Convoso offers powerful features, there is definitely a learning curve. It took some time to get everything set up the way we wanted, and training new agents isn’t always straightforward. I also found the reporting tools a bit limited unless you really know your way around the system. Support is helpful Review collected by and hosted on G2.com.

I’ve been using Convoso for a while now, and I just have to say it’s truly a game-changer. The dialer system is incredibly easy to use, intuitive, and packed with all the right features that help me maximize productivity. From automated dialing to seamless integration with CRM systems, Convoso makes it easy to stay on top of calls and keep things moving efficiently.

Thanks to Convoso, I’m able to work faster and more effectively than I ever thought possible. Without it, I’d be struggling to keep up with the demands of my work. It has honestly made such a difference, and I couldn’t imagine doing my job without it.

Big thanks to the Convoso team for creating such an amazing dialer system it has been a real asset to my business! Review collected by and hosted on G2.com.

Nothing! convoso is the best dialer that I used so far. Review collected by and hosted on G2.com.