Pipedrive Reviews & Product Details

I like how user-friendly Pipedrive is, even for people who aren’t tech experts. The visual sales pipeline helps me see exactly where each deal stands at a glance, and the customizable stages mean I can adapt it to fit different workflows. The built-in reminders and activity tracking make it easy to stay on top of follow-ups, so nothing slips through the cracks. Review collected by and hosted on G2.com.

The reporting features could be more robust out of the box , sometimes I need to export data to get deeper insights. Also, some automations require extra add-ons or third-party tools, which can add up if you want advanced features. Review collected by and hosted on G2.com.

I use Pipedrive for lead generation and as a CRM tool. It's simple to use, and the onboarding was fairly pain-free. I find the Deals section intuitive, and the Contacts layout is well designed and well structured. It allows me to manage my contacts, keep track of communications, and track opportunities. I also appreciate that it presents me with reports to share with the Board. I've used many CRM and lead gen tools before, and this suits me and my needs at the moment. Review collected by and hosted on G2.com.

The email campaign module is very expensive and I have to use an external tool instead. Review collected by and hosted on G2.com.

Pipedrive is incredibly easy to use — which also makes it easy to train new team members quickly and confidently. I also really appreciate how customizable it is. Being able to create our own pipeline stages and add custom fields has made all the difference in tailoring it to fit our workflow. It’s become the core of how we manage and grow our business. Review collected by and hosted on G2.com.

I have not yet found an attribute of Pipedrive that our team dislikes.. Review collected by and hosted on G2.com.

Our team has some members that never used a professional CRM solution prior to joining. I think its a testament to the quality of what Pipedrive delivers that most of them find the siftware easy and intuitive to use.

Also, I do like the fact that Pipedrive is easily customizable by the client, with no need to third parties to make it work for our particular use case (healthcare).

Support is fast and responsive. Knowledge base is extensive. Review collected by and hosted on G2.com.

I don't really have a feature or aspect of Pipedrive I would say is bad or malfunctions regularly.

I do think the Insights feature could be better and more robust, with more types of data we could link it to and even more options for graphics and visualizations.

Although Automations are extremely easy to use and offer a variety of possibilities, they could be even better, mainly with the logic and conditions available to the user.

For our location and use case, the other problems we find are related to either the billing in USD (we are in Brazil) or the difficulty of managing Deal participants (add or delete) via API endpoints. Review collected by and hosted on G2.com.

The platform offers very efficient sales tracking and makes managing the deal flow straightforward. Review collected by and hosted on G2.com.

At times, the process of submitting information can be slow, and the loading times are longer than I would like. Review collected by and hosted on G2.com.

I truly appreciate how Pipedrive's intuitive interface enhances my organization and productivity. It's incredibly easy to use, which simplifies tracking leads, scheduling tasks, and documenting daily accomplishments. The clean design of the interface not only makes it visually appealing but also helps me maintain efficiency in my workflow. Moreover, the platform's ability to keep me on track significantly improves my lead management capabilities, and the ease of initial setup made transitioning to the system seamless. The overall experience has been so positive that I would highly recommend Pipedrive to anyone, reflected in my willingness to rate it a perfect ten for recommendations. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I love Pipedrive for its easy-to-use interface which is simple, well laid out, and thoughtfully designed. It makes navigating the system a breeze and everything I need is right there at my fingertips. The AI integrations enhance the overall functionality, allowing me to do more with my data, which I find wonderful and highly beneficial. Tracking deals and reviewing reports is seamless, and the user-friendly design makes it easy to monitor everything we need for our daily CRM tasks. It is a highly efficient tool that streamlines our workflow significantly. Review collected by and hosted on G2.com.

Nothing. Great platform. Review collected by and hosted on G2.com.

I use Pipedrive for our sales funnel, and it helps a lot to stay on track. I like the structured flow and reminders, which keep us organized and ensure we don't forget about a customer. The transition to Pipedrive was smooth, especially with the help of the account manager. Review collected by and hosted on G2.com.

At the moment I see no need for improvement. Review collected by and hosted on G2.com.

I love how Pipedrive helps me manage my sales pipeline effectively. The Kanban drag-and-drop feature is particularly useful because I am a visual person, and it makes it easy to visualize what is in my pipeline and what I need to focus on, thus enhancing my efficiency and productivity. Additionally, the initial setup of Pipedrive was simple, allowing me to get started quickly without any hassles. Review collected by and hosted on G2.com.

I find it challenging to add automations such as emails, texts, and phone calls to each stage in the pipeline. The process could be made much simpler. Review collected by and hosted on G2.com.

Pipedrive is easy to use , implement to our Business Development work flow and integrate to our other systems. We use it daily to track our communications with the vendors and to send out emails to vendors. Customer support is also really good. Review collected by and hosted on G2.com.

Nothing as of now, if anything comes up will share that. Review collected by and hosted on G2.com.