Pipedrive Reviews & Product Details

Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerful AI features, it’s no wonder 100,000 companies worldwide use Pipedrive for smarter, faster sales.

Product Website

Seller

Pipedrive

Discussions

Pipedrive Community

Languages Supported

Czech, German, English, Estonian, Finnish, French, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Chinese (Traditional)

Overview by

Pipedrive IT Team

Pricing

Pricing provided by Pipedrive.

Lite

$24.00

1 Seats Per Month

View More Pricing Information

Pipedrive Integrations

(105)

Verified by Pipedrive

Brevo Marketing Platform

CRM Assistant for Gmail™

Intuit Mailchimp All-in-One Marketing Platform

Intuit Mailchimp Email Marketing

LinkedIn Sales Navigator

Lusha

MailerLite

Make

MembersFirst Club Management

monday Work Management

RingCentral Contact Center

Salesforce Commerce for B2B

Seamless (formally Seamless.AI)

Shopify

Simplii

Slack

Slack Connector for Jira

VideoAsk (by Typeform)

WhatsApp Business Platform

WordPress.org

Xero

Zapier

Zendesk for Customer Service

Zoom Events and Webinars

ZoomInfo Sales

Zoom Rooms

Zoom Workplace

Pipedrive Media

Pipedrive Demo - Pipedrive pipeline management

Effective sales pipeline management begins with a clear view of the buyer’s journey through your sales process. To succeed, you need a tool that provides a visual representation of each stage of the pipeline and gives you control over your tasks and sales activities. Pipedrive CRM’s primary vi...

Pipedrive Demo - Your one-stop sales inbox

Easily track sales conversations and tasks in one tool, giving your salespeople the context they need to follow up faster.

Streamline your sales process and get more done with less work.

Take advantage of Pipedrive's precise, real-time data analytics to track sales metrics and fine-tune your strategy.

Pipedrive Demo - People and organization management

Build an unlimited database of contacts and access a clear view of their history, linked deals, activities and communications.

Pipedrive Demo - Create compelling emails in just a click

Draft quick, personalized emails from simple prompts, saving time and enhancing sales outreach.

Official Downloads

(3)

edit

The State of Sales and Marketing Report 23/24

Pipedrive Cold Calling Guide

Sales Automation Guide

G2 reviews are authentic and verified.

Here's how.

Shalan N.

Event Producer

Mid-Market (51-1000 emp.)

2/19/2026

"Future Event Planning Made Easy with Helpful Task Reminders"

5/5

What do you like best about Pipedrive?

Being able to enter information for future events and then create tasks to complete when I’m reminded is really helpful. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I often have to enter a lot of fields to create a profile, because sometimes not all the necessary information is provided upfront. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

edit

Hi Shalan,

Thank you for your review!

We’re glad that scheduling events and setting reminders helps you stay organized.

It’s great to hear Pipedrive is keeping your client timelines on track and supporting your sales goals.

Best regards,

Pipedrive Team

Shelby V.

Small-Business (50 or fewer emp.)

2/24/2026

"Cost-Effective CRM with Intuitive Kanban Views"

5/5

What do you like best about Pipedrive?

I really like Pipedrive's Kanban view because it helps me visualize my deals and keep track of everything easily. Creating my own personalized stages in Pipedrive is particularly valuable for organizing my next steps and sharing where deals are with my team. The initial setup of Pipedrive was very easy, which made the transition smooth for my team. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I wish 'won' deals didn't disappear so I could visualize the follow up. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

edit

Hi Shelby,

Thank you for your review!

We’re glad the Kanban view and customizable stages help you visualize deals and stay aligned with your team. It’s great that setup was smooth and that Pipedrive supports your follow-ups.

We appreciate your feedback about won deals visibility, here is an article from our knowledge base that can assist:

https://support.pipedrive.com/en/article/filtering-for-my-won-lost-or-deleted-deals

Best regards,

Pipedrive Team

Don P.

1/22/2026

"Streamlined Client Management with Easy Onboarding"

4.5/5

What do you like best about Pipedrive?

I find Pipedrive easy to use, and I really like the integrations it offers. These features make it possible for us to train new team members in days instead of weeks, which is great since other software options are often complicated with unnecessary features. Setting up Pipedrive was very easy, and I have no complaints about that. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I think automations could be improved with the addition of forked paths. Also, having better explanations of the differences between automations and sequences would be helpful. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

edit

Hi Don,

Thank you for your review!

We’re glad to hear that Pipedrive is easy to use, quick to set up, and helps your team get up to speed faster.

It’s great to know the integrations and simplicity are helping keep deals moving and nothing falling through the cracks.

We also appreciate your feedback on automations and sequences and will share it with our team for consideration. Thanks again for sharing your experience!

Best regards,

Pipedrive Team

Theresa P.

Vice President

Small-Business (50 or fewer emp.)

11/18/2025

"Effortless Deal Tracking and Client Engagement"

5/5

What do you like best about Pipedrive?

It makes is much easier to keep up with outstanding estimates, see if clients are opening my emails, keep a running tally of closed deals, etc. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I can't think of anything. It is very easy to use and to integrate with other applications. Review collected by and hosted on G2.com.

What problems is Pipedrive solving and how is that benefiting you?

Following up with clients on open estimates used to take a day or two, now i can do all of them in just a couple of hours.

I can easily see who the last communication with the client was to find out "where were we on this?"

I love that I can see if the client opened my email or clicked on attachments and links!!! Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

edit

Hi Theresa,

Thank you for the great review!

We’re happy to hear Pipedrive makes it easier for you to track estimates, follow up with clients, and see your communication history.

It’s great that email tracking and integrations are helping your workflow.

We really appreciate your feedback and support!

Best regards,

Pipedrive Team

Anthony M.

1/27/2026

"Intuitive CRM with Robust Reporting and Mobility"

4/5

What do you like best about Pipedrive?

I like how intuitive and easy Pipedrive is to use. The mobile app is slick and it creates actual functionality for our sales team instead of being process for the sake of process. The intuitive interface allows our team to quickly move from deal-to-deal, and the mobile app lets them log from anywhere, including nice integrations with phone and email. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

The ability to track multi-year deals is somewhat clunky. We have sorted a workaround using products, but this was surprising to see there wasn't a better native solution. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

edit

Hi Anthony,

Thank you for your review!

We’re glad Pipedrive’s intuitive interface and mobile app help your sales team stay productive and work efficiently from anywhere.

We also appreciate your feedback on tracking multi-year deals and will share it with our team.

Best regards,

Pipedrive Team

James H.

12/30/2025

"Effective CRM with Excellent Email Integration"

5/5

What do you like best about Pipedrive?

I love how Pipedrive integrates with my emailing system and shows how many emails have been sent. This feature is valuable because it helps me avoid over-spamming my clients by tracking the touches. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I would love if it could remind me when deals are getting old. I would love it if it could import information directly from an email thread. Grabbing the essential contact info from the email, like Name, Phone, Email Address, type of event, type of vehicle quoted and date of event. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

edit

Hi James,

Thank you for your detailed feedback!

We’re glad to hear that Pipedrive’s email integration and tracking help you manage client touches and avoid over-spamming.

We also appreciate your suggestions about deal reminders, the rotting feature would be a good fit for this situation: https://support.pipedrive.com/en/article/the-rotting-feature

Also importing key information directly from email threads, this is valuable input for our team as we continue to enhance the platform.

Best regards,

Pipedrive Team

Jacob F.

11/13/2025

"Pipedrive Keeps Our Team Organized with Easy Setup"

5/5

What do you like best about Pipedrive?

I love Pipedrive because it is the best thing ever for our sales software needs. It keeps my team organized and the layout is particularly friendly for non-technical users, making it accessible for everyone. I am impressed by the interaction capabilities and automation, as they significantly speed up our processes. Integration with a wide range of tools works great, making it a flexible choice for our varied software environment. Furthermore, the initial setup was super easy and the team provided excellent support, ensuring a smooth transition. These aspects, combined with a perfect experience, make Pipedrive a tool I highly recommend with a solid 10 out of 10 for recommendations to friends or colleagues. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

nothing, it's perfect the way it is Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

edit

Hi Jacob,

Thank you so much for sharing such an enthusiastic review!

It’s wonderful to hear how well Pipedrive fits your team’s workflow, especially that the interface feels accessible for everyone and that the automations and integrations are making a real difference in your speed and organization. We're also glad the setup and support experience felt smooth and helpful.

Knowing you’d recommend Pipedrive so strongly means a lot to us.

We’re excited to keep supporting your growth and success!

Best regards,

Pipedrive Team

Melissa W.

2/18/2026

"Effective CRM with Helpful Insight Reports and Good Tech Support"

4.5/5

What do you like best about Pipedrive?

Pipedrive is an effective and efficient CRM that provides reports, tracks communications, activities, leads and deals effectively for membership sales. Their tech support chat bot and human team are both very helpful. Syncing with emails works seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

Currently all is going well with Pipedrive. Review collected by and hosted on G2.com.

What problems is Pipedrive solving and how is that benefiting you?

This is our first CRM and it solved our problem of not being able to effectively track sales in our Association Management System. This allows us to produce sales reports. Pipedrive is saving time by automatically tracking email communications so the sales team can concentrate on having conversations instead of documenting them. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

edit

Hi Melissa,

Thank you for your review!

We’re glad to hear that Pipedrive is helping your team track communications, activities, leads, and deals efficiently.

It’s great that email syncing and reporting are saving your team time, and that both our chatbot and human support have been helpful.

We’re happy Pipedrive is making it easier for your sales team to focus on conversations and improving your workflow.

Best regards,

Pipedrive Team

Gail G.

Small Business Marketing Strategist

Small-Business (50 or fewer emp.)

8/14/2025

"Pipedrive is the sales CRM I recommend because it is easy to use, add custom fields, and visual"

5/5

What do you like best about Pipedrive?

Low learning curve. Customizable, add the fields you need. Sales teams have filterable views to stay on top of lead nurturing. Easy to see the status of all clients and filter by status. Reporting makes sales teams easy to supervise.

Their onboarding process provides a free live demo and Q&A before you're a customer. And when you sign up you'll get an Account Manager assigned who assists in implementation and training.

My client uses it for their admin and sales team. And I love being able to see all the current clients and their status as that is useful to me when I'm creating content and doing strategy. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

Has invoicing, but that only integrates with Quickbooks. I'd like to see them add more options. Review collected by and hosted on G2.com.

What problems is Pipedrive solving and how is that benefiting you?

My client uses it for their sales team's lead nurturing. The Pipedrive online form builder integrates with their email solution. The client doesn't need to use a separate email solution because Pipedrive can manage email automation and drip campaigns. You can connect it to your existing forms; it is just easier if you use theirs as the integrations are already done.

The built-in graphs make it easy to see sales performance overall and for individual team members. And the ability to add custom fields means all the information on each client can be captured in one place. Anything that eliminates individual spreadsheets and docs is a positive. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

edit

Hi Gail,

Thank you for your review!

We’re glad Pipedrive’s customizable fields, reporting, and lead management are helping your team stay organized and focused.

It’s great to hear that onboarding and support have been helpful too. We appreciate your feedback on invoicing integrations and will keep it in mind for future improvements.

Thanks for choosing Pipedrive!

Best regards,

Pipedrive Team

Amelia L.

Business Strategist

Mid-Market (51-1000 emp.)

1/28/2026

"Enhances Daily Customer Follow-Ups with Ease"

4.5/5

What do you like best about Pipedrive?

I love the daily activities tab in Pipedrive because it helps me check all my client follow-up tasks so I don't miss out on anyone. The funnels feature is great for seeing where my prospects are in the process, which helps me know where to push them forward. I also really like the analytics dashboard, as it gives me an overview of our sales performance. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

Non at the moment. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

edit

Hi Amelia,

Thank you for your review!

We’re glad to hear that the daily activities tab helps you stay on top of follow-ups and that the funnels and analytics dashboard give you clear visibility into prospect progress and sales performance.

It’s great to know Pipedrive is helping you stay organized and avoid delays.

Best regards,

Pipedrive Team