Pipedrive Reviews & Product Details

Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerful AI features, it’s no wonder 100,000 companies worldwide use Pipedrive for smarter, faster sales.

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Pipedrive

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Czech, German, English, Estonian, Finnish, French, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Chinese (Traditional)

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Pipedrive IT Team

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Pricing provided by Pipedrive.

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$24.00

1 Seats Per Month

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Pipedrive Media

Pipedrive Demo - Pipedrive pipeline management

Effective sales pipeline management begins with a clear view of the buyer’s journey through your sales process. To succeed, you need a tool that provides a visual representation of each stage of the pipeline and gives you control over your tasks and sales activities. Pipedrive CRM’s primary vi...

Pipedrive Demo - Your one-stop sales inbox

Easily track sales conversations and tasks in one tool, giving your salespeople the context they need to follow up faster.

Streamline your sales process and get more done with less work.

Take advantage of Pipedrive's precise, real-time data analytics to track sales metrics and fine-tune your strategy.

Pipedrive Demo - People and organization management

Build an unlimited database of contacts and access a clear view of their history, linked deals, activities and communications.

Pipedrive Demo - Create compelling emails in just a click

Draft quick, personalized emails from simple prompts, saving time and enhancing sales outreach.

Official Downloads

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The State of Sales and Marketing Report 23/24

Pipedrive Cold Calling Guide

Sales Automation Guide

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Pedro A.

Suporte técnico de vendas

1/16/2026

"Pipedrive: Intuitive and Efficient with Great Data Import"

4.5/5

What do you like best about Pipedrive?

I like the automations, the flexibility, and the beautiful and intuitive interface of Pipedrive. The ease of use it offers is a strong point that made me choose Pipedrive after leaving HubSpot. Additionally, the initial setup was very simple, especially because the import module of Pipedrive is very good. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

It would be interesting to have a field of the evaluation type, where I could score my leads based on fields from Pipedrive. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

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Hi Pedro,

Thank you for your review!

We’re glad to hear that Pipedrive’s automations, flexibility, and intuitive interface made the transition from HubSpot smooth for you.

It’s great to know the setup and import process were simple and helped you get started quickly.

We also appreciate your suggestion about adding a scoring or evaluation-type field for leads.

That’s valuable feedback, and we’ll be sure to share it with our product team.

Best regards,

Pipedrive Team

Ikae E.

Sales Executive Assistant

Small-Business (50 or fewer emp.)

7/18/2025

"Simple, intuitive CRM that keeps deals moving!"

5/5

What do you like best about Pipedrive?

I like how user-friendly Pipedrive is, even for people who aren’t tech experts. The visual sales pipeline helps me see exactly where each deal stands at a glance, and the customizable stages mean I can adapt it to fit different workflows. The built-in reminders and activity tracking make it easy to stay on top of follow-ups, so nothing slips through the cracks. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

The reporting features could be more robust out of the box , sometimes I need to export data to get deeper insights. Also, some automations require extra add-ons or third-party tools, which can add up if you want advanced features. Review collected by and hosted on G2.com.

What problems is Pipedrive solving and how is that benefiting you?

Pipedrive helps me keep all my leads, deals, and client info in one place so I don’t lose track of conversations or next steps. It solves the problem of missed follow-ups and scattered notes by giving me a simple pipeline view and reminders for every stage. This saves time, keeps my team organized, and makes it easier to close deals faster and keep clients happy. Review collected by and hosted on G2.com.

Response from Camilla Pacheco of Pipedrive

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Hello,

Thanks so much for the detailed review!

We're thrilled to hear Pipedrive helps you stay organized and on top of your deals. Your feedback on reporting and automation is appreciated — we’re always working to improve and make things even easier for our users.

Best regards,

Pipedrive Team

Ben Y.

Founder

Consumer Services

Small-Business (50 or fewer emp.)

12/8/2025

"Streamlines CRM with Intuitive Design, But Pricy for Email Campaigns"

4/5

What do you like best about Pipedrive?

I use Pipedrive for lead generation and as a CRM tool. It's simple to use, and the onboarding was fairly pain-free. I find the Deals section intuitive, and the Contacts layout is well designed and well structured. It allows me to manage my contacts, keep track of communications, and track opportunities. I also appreciate that it presents me with reports to share with the Board. I've used many CRM and lead gen tools before, and this suits me and my needs at the moment. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

The email campaign module is very expensive and I have to use an external tool instead. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

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Hi Ben,

Thanks for your feedback!

We’re glad Pipedrive is helping you manage leads, contacts, and communications, and that the Deals section and reporting tools are useful.

We appreciate your note about the email campaign module cost and understand using an external tool can help.

We’re always here if you need support!

Best regards,

Pipedrive Team

Melinda G.

Founder

Small-Business (50 or fewer emp.)

7/16/2025

"Our Entire Sales Process, Simplified"

5/5

What do you like best about Pipedrive?

Pipedrive is incredibly easy to use — which also makes it easy to train new team members quickly and confidently. I also really appreciate how customizable it is. Being able to create our own pipeline stages and add custom fields has made all the difference in tailoring it to fit our workflow. It’s become the core of how we manage and grow our business. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I have not yet found an attribute of Pipedrive that our team dislikes.. Review collected by and hosted on G2.com.

What problems is Pipedrive solving and how is that benefiting you?

Pipedrive helps us stay organized and focused by giving us a clear, visual way to track every prospect and customer interaction. Before Pipedrive, it was easy for things to slip through the cracks — follow-ups, sample requests, next steps — but now everything is in one place and easy to manage.

The ability to customize pipeline stages and fields means the CRM fits our process, not the other way around. It’s helped streamline communication across the team, speed up onboarding for new hires, and ultimately keep deals moving forward. Having that visibility and control has been a huge boost to our productivity and customer follow-through. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

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Hi Melinda,

Thank you so much for taking the time to share this thoughtful review!

We’re thrilled to hear that Pipedrive’s ease of use and customization options have helped your team stay organized and confident, especially as you train new team members and scale your workflow.

It’s great to know the flexibility in creating custom pipeline stages and fields is making a real difference in fitting Pipedrive to your process.

Hearing that Pipedrive has become the core of how you manage and grow your business is exactly why we do what we do. We’re also happy to know it’s helping prevent things from slipping through the cracks while keeping your team aligned and focused on moving deals forward.

If you ever need any tips on advanced customization or workflow automations as your team grows, please feel free to reach out.

We’re here to help you continue making the most of Pipedrive.

Thanks again for sharing your experience with us!

Best regards,

Pipedrive Team

Gabo M.

NLAB Director

Mid-Market (51-1000 emp.)

7/16/2025

"Fast, good user experience and supportive CRM"

4.5/5

What do you like best about Pipedrive?

Our team has some members that never used a professional CRM solution prior to joining. I think its a testament to the quality of what Pipedrive delivers that most of them find the siftware easy and intuitive to use.

Also, I do like the fact that Pipedrive is easily customizable by the client, with no need to third parties to make it work for our particular use case (healthcare).

Support is fast and responsive. Knowledge base is extensive. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I don't really have a feature or aspect of Pipedrive I would say is bad or malfunctions regularly.

I do think the Insights feature could be better and more robust, with more types of data we could link it to and even more options for graphics and visualizations.

Although Automations are extremely easy to use and offer a variety of possibilities, they could be even better, mainly with the logic and conditions available to the user.

For our location and use case, the other problems we find are related to either the billing in USD (we are in Brazil) or the difficulty of managing Deal participants (add or delete) via API endpoints. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

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Hi Gabo,

Thank you for sharing such a thoughtful and detailed review!

We’re glad to hear that Pipedrive’s ease of use and intuitive design have made it straightforward for team members new to CRM tools, and that you’ve found customization and support to be strong points for your healthcare use case.

We appreciate your constructive feedback on Insights and Automations.

We’re continually working to expand reporting flexibility and automation logic, and feedback like yours helps us prioritize improvements.

We also understand the challenges with billing in USD and API limitations for managing Deal participants, and we’ve noted these for the relevant teams.

Thank you for choosing us to support your team’s growth!

Best regards,

Pipedrive Team

Pavel I.

Co-Founder and CMO

Marketing and Advertising

Small-Business (50 or fewer emp.)

12/24/2025

"Effortless Sales Tracking and Streamlined Deal Management"

5/5

What do you like best about Pipedrive?

The platform offers very efficient sales tracking and makes managing the deal flow straightforward. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

At times, the process of submitting information can be slow, and the loading times are longer than I would like. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

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Hi Pavel,

Thank you for your feedback!

We’re glad to hear that Pipedrive helps you track and manage deals efficiently and that features like the scheduler link make integrations simple.

We also appreciate your input on loading times.

This is valuable feedback for our team as we continue to improve platform performance.

If you continue to experience this issue, please reach out to support so that they can investigate the situation.

Best regards,

Pipedrive Team

Chris Y.

11/13/2025

"Effortlessly Organizes Leads, Intuitive Interface"

5/5

What do you like best about Pipedrive?

I truly appreciate how Pipedrive's intuitive interface enhances my organization and productivity. It's incredibly easy to use, which simplifies tracking leads, scheduling tasks, and documenting daily accomplishments. The clean design of the interface not only makes it visually appealing but also helps me maintain efficiency in my workflow. Moreover, the platform's ability to keep me on track significantly improves my lead management capabilities, and the ease of initial setup made transitioning to the system seamless. The overall experience has been so positive that I would highly recommend Pipedrive to anyone, reflected in my willingness to rate it a perfect ten for recommendations. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

Nothing Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

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Hi Chris,

Thanks for sharing your experience!

We're glad Pipedrive has made it easier for you to stay organized, track leads, and manage tasks. It’s great to hear that the setup was smooth and that the interface helps you stay productive.

We truly appreciate your recommendation, and we're always here if you need anything.

Best regards,

Pipedrive Team

Adam K.

11/18/2025

"Seamless CRM with User-Friendly Interface"

5/5

What do you like best about Pipedrive?

I love Pipedrive for its easy-to-use interface which is simple, well laid out, and thoughtfully designed. It makes navigating the system a breeze and everything I need is right there at my fingertips. The AI integrations enhance the overall functionality, allowing me to do more with my data, which I find wonderful and highly beneficial. Tracking deals and reviewing reports is seamless, and the user-friendly design makes it easy to monitor everything we need for our daily CRM tasks. It is a highly efficient tool that streamlines our workflow significantly. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

Nothing. Great platform. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

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Hi Adam,

Thanks so much for sharing your experience!

It’s great to hear that the intuitive layout, ease of navigation, and AI features are making your daily CRM work smoother and more efficient.

We built Pipedrive to help teams stay focused on what matters most, so knowing it supports your deal tracking and reporting in such a seamless way truly means a lot.

Best regards,

Pipedrive Team

Sonja P.

Sales

1/30/2026

"Boosts Sales Organization and Workflow"

5/5

What do you like best about Pipedrive?

I use Pipedrive for our sales funnel, and it helps a lot to stay on track. I like the structured flow and reminders, which keep us organized and ensure we don't forget about a customer. The transition to Pipedrive was smooth, especially with the help of the account manager. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

At the moment I see no need for improvement. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

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Hi Sonja,

Thank you for your review!

We’re glad to hear that Pipedrive helps you stay organized and on track with your sales funnel, and that the structured flow and reminders are supporting consistent follow-ups.

It’s also great to know the transition went smoothly with help from your account manager.

Best regards,

Pipedrive Team

Danny B.

11/17/2025

"Visual Sales Management Made Easy with Pipedrive"

4.5/5

What do you like best about Pipedrive?

I love how Pipedrive helps me manage my sales pipeline effectively. The Kanban drag-and-drop feature is particularly useful because I am a visual person, and it makes it easy to visualize what is in my pipeline and what I need to focus on, thus enhancing my efficiency and productivity. Additionally, the initial setup of Pipedrive was simple, allowing me to get started quickly without any hassles. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I find it challenging to add automations such as emails, texts, and phone calls to each stage in the pipeline. The process could be made much simpler. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

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Hi Danny,

Thanks for your review!

We're glad the visual pipeline and drag-and-drop features help you stay organized and that setup was easy.

We appreciate your feedback on stage automations, the team is actively working to make this smoother. If needed, please reach out to our support, and they will assist you.

Best regards,

Pipedrive Team