ClickMeeting Reviews

Good quality video, audio and fast interface compared to other live meeting web services. Best support, awesome technical help provided. Guys at clickmeeting really know their product very well. Documentation is also very well defined.

On Weekends no support available, some time need help when syncing of recording to dropbox stucks - need to wait for 1 or 2 days - till Monday or Tuesday (I am in IST timezone).

Google drive and MS ondrive sync is missing. I expect these guys are working would make it available soon.

Choose clickmeeting as a single complete conferencing tool.

I am using this in daily routine for my live training sessions from last 5 years. I am having 2 separate accounts (50 and 25 users) and using exclusively clickmeeting only service for conducting live webinars (fixed schedule) and training on demand for infinite duration.

As we are in IT certification education, we are choisy guys. Before clickmeeting we tried all SAAS services, but finalized clickmeeting before 30 days trial end.

Dropbox sync for recording upload is awesome, within 1 minute we get the more than 500mb . mp4 file synced to dropbox. No manual download and upload required.

No service down, 99.999% uptime and performance is also maintained very well in this duration.

I like that I can easily make meetings. As for me, I guess it is comfortable software which gives a multiplay access (any device). I found it is really fantastic as I can make my work faster and with the ability to increase my audience.

I was thinking what to write here. I don't have any bad issue with that product. All my or ours call are going well. I like the connection during the meeting. Sometimes we have the delay through connection but it is very rare

The software is great for everyone. Effective presentation of the product will always keep you on top. Gives the ability to increase the audience. Also, the powerful side of this platform is that you can access it from any kind of device. I recommend it to you.

We always use it to dissect and studying trends. We guess it is a great way to communicate with the member after the webinar and increase new relationships with them. As for us, we like that we have the ability to share with our presentation and have a feedback from the audience.

Software interface is simple to grasp and has remained fairly constant over time, meaning you don't have to relearn the operational steps over and over. Attendees can access without needing additional software downloads. Recent upgrades added a "kickout" option to remove unwanted/unwelcome attendees, and the variety of display options (whiteboard, screenshot, Youtube videos, live camera) rival any of the other similar software products out there, but for significantly less money.

Software runs on Flash and every time Flash updates I have to update the software on my PC, which always seems to happen at the worst times. But this is really just a minor inconvenience.

Give it a try for a week and you'll see it compares favorably to pretty much any other meeting/webinar option on the market both in features and in price.

I use Clickmeeting to run a live trade room for Forex traders and it allows for easy interaction between the members. Trading is a solitary exercise most of the time and Clickmeeting has allowed us to build a community of like minded traders who can support each other while trading.

ClickMeeting is simple but not simplistic: it's a clean, modern interface that makes it very intuitive to schedule webinars, customize the layout, and host a successful webinar. I love the interactive features like polling, and the ease of scheduling a webinar.

In some ways, it feels like ClickMeeting is designed for sales-focused webinars - not as much as some other platforms we tried, but more so than the most straightforward options. So there are some features that we can't make use of, since our webinars aren't too salesy, and other features missing that would be nice. However it's a very strong solution to our problems for the most part.

I highly recommend ClickMeeting if you're looking to try something different. It's intuitive so anyone in your org can jump into using it, it's affordable, and it's a great experience for hosts and viewers alike.

ClickMeeting has been a game-changer for my org. Our typical webinars range a lot in size, and ClickMeeting has allowed us to meet those various needs for a fantastic price - we don't have to overpay every month just in order to host our occasional large webinar. We tried multiple options and couldn't find any other webinar platform that worked with our budget AND our needs.

I love the stability and robustness of the solution. Different tools have the approach in which delivering new features is more important than maintaining perfect conditions of the tool. I am using this on daily basis delivering training for my peers as well as customers. Flexibility of the tool and configuration options are amazing.

I appreciate that the tool supports the end to end solution so that I can keep the group motivated and engaged with email invitations, event reminders and summaries. It also integrates with the LMS I use and gives me chance to plan series of meetings ahead.

Recording of the webinar is good as well. The quality is right, there are no glitches and it works in the background. Saving video in the cloud is amazing idea, as sometimes I forgot to download the file.

I'd like flexible pricing, because sometimes I need to downgrade.

Just try it and never get back

It replaces face 2 face meetings.

I liked how stable it has been for me.

I like the timeline of past webinars where you can extract all meaningful data and such.

The features, like screenshare + webcam, are just what I need to offer a good variety of webinars.

Very easy to record and download to share webinar outside of Clickmeeting.

The (old) interface felt a bit clunky to me. I must say a new version is available since recently that should improve this, but I haven't tried it yet.

It's been a very "honest" solution, where value exceeds costs to my eyes. I wouldn't say it's the best out there, but seems like the most appropriate for my company's needs and resources.

Have a good platform to connect with interested prospects, and get them to join a conversation during a demo.

It also have been great to share information and "galvanize troops" on a worldwide project.

The support chat feature and new layout.

I would like more control over appearance

I would recommend ClickMeeting to all size companies. The price is affordable and the program has had many great improvements which allow you to have control and host your webinars with confidence.

ClickMeeting is an affordable solution for webinars. When I started using the program about a year ago, the program wasn't as user-friendly as it could be, but the price was great. I was glad we stuck with the program because I really like the new updates and I'm always looking forward to what's next with the software. The biggest problem that Click meeting could solve for us is the ability to host many small webinars. Many other competitors seemed to cater for large webinars only and were too costly because of this. I really like the customer support and specifically the chat feature. One recent feature I'm excited about is the ability to adjust the layout view on all webinar recordings. I would like to see more options to control the look of the webinar and the waiting room.

It is easy to setup a Web seminar. I appreciate that you are given a general reference for each Web seminar to share with people. Presentation Board is gorgeous, and I love that you can draw and have a pointer.

I would really like to ClickMeeting removed from the Flash platform in strictly HTML5 or equivalent

It is simple to use and configure, but it is difficult for me to use some of the more advanced options. Options seem excellent, but during the performance of certain functions is not enough. For example, the page feedback.

We needed a way of learning/webinars to hosting 30 + people concurrently with the presentation of a slide show. Our old platform allowed up to 15 people per session and ClickMeeting allowed us to integrate surveys into your presentation, to increase the interaction with the user.

I think Clickmeeting have a good relation price/quality. It is easy to use.

Many times seems to appear some connection issues. If I have used Skype recently Clickmeeting seems to have problems with connecting my microphone and camera and i have to reset Chrome. Also many times there is a long retarding time of voices and appearance of echoes for that reason as well.

Also I miss to have a personal screen webinar settings by default or even that you might customize several of them and have them saved to be able to be chosen in any other moment.

It is a good software for webinars and group meetings with very good quality/price relation. There are things that can be improved, but over all is a recommended option under my experience.

Gathering people together for the same purpose.

A simple and convenient interface, in use, will allow you to conduct high-quality webinars, meetings, also the quality of communication, and the number of participants who can attend on-line meetings.

We use the program, we have been satisfied with everything for a long time, but there are minor disruptions such as missing information about visitors at a web conference, or problems with chat.

If you want to conduct webinars for a large number of people then ClickMeeting is right for you. If I'm having a problem with the program, I always have the opportunity to contact tech support.

This program allows you to easily and quickly contact a team that works remotely or hold an online meeting at the highest level. All the functions that this program offers help us to do our work better than competitors.

I like to make my webinar conferences very much. With ClickMeeting I have good applications for management of the conference. By this way, I can invite more members. Plus all webinars have a good connection.

I like that software and everything around it. Great connection.Very good support service in advance if you have a problem then you can easily contact them and will receive a help in one click.

Great opportunity for the company. Perfect tools which are easy and simple use. For all team brings more fun and remove stress from the head. Makes your work more productive.

Helps with the organization. Good look of the interface. Perfect tools which are easy to use. We like how tools are situated you can see them direct so you will know what to choose. Save working time.

I guess the best applications for conducting webinar conferences. And as an excellent tool in which a comprehensive approach is applied that allows attracting and inviting participants.

If be honest i dont have problem with it and i dont see. As for me everything is great.

ClickMeeting provides many different functions, including automatic recording for future use. I strongly recommend this platform to all people and companies who need a reliable and secure platform for online conferencing.I guess a lot of will like it.

It is very well organized, thanks to which it is extremely convenient to use for both me and colleagues. It is very convenient that it has a special area for a webcam, a contact list, a chat window and a place for presentations. That makes the work faster and more convenient.

It's been very helpful and affordable for us to present webinars of our product and updates. The UI is fairly easy to figure out and the quality of the webinars have been great.

One issue we had was when you have multiple monitors and want to present from the large external monitor, it wouldn't track the mouse movements. So we had to use our laptop monitor if the attendees wanted to see where we clicked.

Its a great alternative to using one of the big expensive guys like Citrix or GoToWebinar.

Sales and marketing. We found people are often more open to watching a webinar without interaction, then signing up for a one on one demo. It's brought in a number of people so far that we may not have been able to before.

The UI is nice and clean, the meeting room is well through out and has everything you need, being able run polls is great,the reporting is good too

It runs on flash which isn't great particularly as this is getting phased out and can be turned off by default in some browsers. The audio quality could be better. It would be nice to be able to trim the recordings. I would like the ability to add folders for poll questions to organise them better. You can't use a clicker, only a mouse to change slides this can be a little annoying it would be great if it had this functionality

Great priced software, easy to use

Being able to simply create and run webinars

The best part about CM is their customer support. Always available!

There are times when the system is not responding to my input in a timely fashion as if it becomes temperamental... Certain features are missing without provision... (font size for moderator) The main concern I have about sound quality: there are times when my listeners complain that my voice is distorted (as if pre-amp is too sensitive and the amp is at its max, so, instead of on a nice sign wave a square signal comes out with top and bottom cut off...)

Oh, and it would be nice to have a "paid attendee" feature.

I'd like to be able to charge $ my attendees.

We are running health mentoring webinars for our existing customers. Film screenings.

The only thing I like was that it was easy to pay and organise my first webinar.

I tried clickmeeting for a few days, thinking it would be the perfect solution for giving my webinar. I was very wrong. The image quality was horrible. And when I mean horrible I'm not joking. I tested a lot of other webinar software, but clickmeeting was really the worst and their software is working, wait... with flash player. Yes they use flash player in 2018. I bought the plan with "HD quality".

After testing the software for 2 hours, as I asked for a refund: they said me they never make any refund, and so I had to loose 50 bucks for testing their bad software. Thanks clickmeeting, they are really a scam company.

I paid for HD quality, it was definitely no HD, and they said me something that you can find nowhere on there website and definitely no when buying: their HD option is 640x480p, also 480p.

That is NO HD.

Expensive scam company selling bad product, lying to their customers and stealing your money. There is a lot of better webinar software out there, with better quality, honest support and lower price. Don't loose your time and money with clickmeeting.

Avoid at all cost.

I'm giving a webinar each week for my student on a special premium webinar course.

Easy to setup.

The ability for video, chat and presentation all at once.

Reasonable cost.

Can’t use personal Logitech camera (instead of laptop camera).

Would like to try personal mic instead of laptop mic.

Need to looking skin layouts (looks old and outdated). Very few options.

Would like to show animation in presentation (instead of showing a static document).

Need easier way to toggle to internet to pull up my website at the end of the webinar so attendees can see my website with me. Or toggle screen to screenshare so participants can see my screen while I go to my website.

Provide a free webinar with the goal to get participants to sign up for my offering.

Last design update made the room pretty beautiful. The platform is intuitive and you can find good features available for your meetings, events or webinars.

It uses Flash Player. Really, it does, no jokes here. This app freezes constantly putting eggs on my face. Last comment from a prospect during a live session with audio issues: "tighten the string on the tin can". According Click Meeting support my internet connection and the outdated browser is the one to blame. I'm starting to believe that all internet connections we tested from Brazil, Costa Rica, United States and the Philippines are terrible and none of Mac/Windows browsers are good enough for this software.

Wanna eggs in your face too? Sign up with ClickMeeting today!

It is just creating a new problem, the recurring audience comes to the event expecting a bad experience: audio issues, the app freezes, screen sharing issues, etc. But the idea of having an online room where for "face-to-cafe" meetings is great, I'm still looking for a software to do that with a reasonable price (reasonable is different of "cheap", ok?).

Draw on screen, the YouTube Sync and the ability to customize the interface to meet your webinar's needs. We used this platform to provide access to our experts through a live webcast interface and the features were great and met our needs.

Very glitchy and unreliable. We discontinued use of the platform after too many errors and glitches cause the video to not work for half of our viewers, the webcast recordings didn't work, and sound was often problematic. Their customer service was not great about making it right and helping us feel good about working with their team. They told us it was our fault for not regularly checking the status board (which cannot be found easily on their site if at all) and their solution was to extend our service with their dysfunctional product.

The software had some serious glitches and they were not willing to work with us to fix the issue. Their solution was to extend their service at a discount when we renewed. Which we were not going to do after our poor experiences with their software. Good concept, poor customer service.

Live webinars and interactive education.

I can have to down to work fast and simple. I can establish a session call for a webinar and other elements in just one click so that will make a nice first impression and attract a large audience. Nice product which I like to use.

Nothing to say bad about this solution. Better to say that its a better key to a wonderful work experience. We never had a problem with connection and file sharing.

With this platform, you can conduct surveys and study on every topic during the webinar to collect opinions, ideas, and feedback from your auditorium. Also, we like to show and share the results in real time and dissect them to make informed company decisions. I hope you will like all steps of this platform.

We have the ability to spend perfect and helpful webinars on any device and working system. Also much easy to invite the audience to content and make opportunities for connection between participants. Nice helpful tools for all of the group.

I know that with this software I can start my work faster and easier. I have the best platform to install a session call for a webinar and different elements in just one click so that will make a nice first impression. I have the ability to attract a big audience.

I don't have anything bad about how to use that product. This program has good organization skills which I'm using without any problem.

This software will give you a lot of useful information. You can make statistics of webinars to find new potential clients and develop the quality of coming webinars. You will have the ability to promote your occurrence so that partner fills out registration forms, and you could study their preferences about your webinar.

With this platform, we use it to dissect and learning trends. We can manage useful webinars from any device and working system. We involve the audience with content and promote communication between members.

It's easy to use once you get the hang of it

- They only have a 50 person cap for webinars- after that you have to manually approve people- we have over 10 webinars a week, and going in to manually approve attendees is not time efficient. I asked if they would stop the registration page after 50 sign-ups, and never received a reply.

- HORRIBLE customer service. I'm still waiting (it's been 8 days) for an email response from Łukasz. He/she just left me hanging after I contacted support. I tried to live chat with them once as well since all of the waiting rooms had the same presenter, and I was trying to figure out the problem. The liv echat person said it was my fault. and provided to help.

- We've received many complaints from members that the platform is hard to sign in to, and when they contact customer support, they're are rude and condescending.

Don't use it!

The ability for our membership to connect and learn.

Having more than 300 attendees at an webinar, with no complains.

Need to Install Flash updates

PPT Fonts changed after upload

Can't change email templates

Sometimes the audio became with hiccups

Presenter could not view comment slides

High Price, there are new webinars software with lower prices

Need to install updates for desktop sharing, sometimes happens at the worst time

Good performance on webinars with many attendees

Selling Webinars (External)

Training Webinars (Internal)

Training Webinars with our Partners (External)

Monthly Global Corporate Meeting with all employees, with management staff presenting Company results

Recording training lessons for others to watch (internal)

Becoming near to the public with our webinars (sometimes with more than 300 attendees)

Our clients love the fact that there are no downloads involved in using ClickMeeting. Unlike the competitors, ClickMeeting doesn't require you to install any additional plugins or apps to watch live presentations, which is particularly helpful when you're in office environments with strict firewalls.

The ability to brand and customize the presentation room also makes it for a truly custom-tailored experience that you can use to accent your business, not advertise for someone else's.

I would love to see ClickMeeting move away from a flash-based platform into strictly HTML5 or similar.

Use the free trial to test out sample events and see the difference for yourself.

We are able to connect with a membership of over 7,500 people around the world and bring them together to deliver quality educational seminars with ease. We attract high profile speakers that may not be able to travel to in-person events, but are always excited to be able to present from their home. This tool is remarkable for non-profits, educational institutions, and just connecting people with similar ideas.

Clickmeeting is packed with competitive features at a fraction of the cost. I have like the ability to brand meetings and invitations with a professional and polished look. The video and presentation side by side lay out allows the speaker to stay engaged with the audience while still sharing content. A really nice feature is the ability to poll the audience!

The biggest drawback of the software is the need to upload content in advance. Ideally an integration with Google Drive would be my suggestion. Even so, with minimal planning the software works and works consistently.

There is also some room for improvement with setting up invitees. The product integrates with Google but there are issues with loading contacts in real-time and setting up invitations quickly.

Finally, we found a need to send out invitations for a webinar with multiple dates/times where we only want the user to choose one. This was not available in the software as far as we were able to tell.

The product can be fully implemented and tested without a huge financial obligation imposed to the organization. It is the most competitive product I have found at this price point.

We use ClickMeeting for onboarding new employees which are spread out across multiple states and hosting webinars. Our staff have commented the difference between ClickMeeting and Google Hangouts with favor toward ClickMeeting for lower use of bandwidth and better engagement.

I like that meetings are relatively easy to create in their platform. Webinars are created walking through a step-by-step process and I found it easy to do.

My only real complaint was with their customer service team. I'd called CS before purchasing the product to ensure that a needed functionality was available under the plan I wanted to purchase, and was told it was. However, that turned out to untrue, and I was only made aware of this 20 minutes before a meeting where the functionality was needed. I scrambled and survived the meeting, but it caused a lot of headache for me and others on my team.

Do you homework. We moved to a different webinar tool because this tool wouldn't allow us to upload video and play them with sound. It's frustrating because I found every other feature to be quite good.

We are trying to reach out to prospects to share our product and thought webinars would be a great way to do so. We're still in the early stages of using webinars for this purpose, so it's hard to say if there will be any benefits. I hope for the best.

My favorite part about ClickMeeting is how easy it is to setup and invite people to webinars. Once in the webinar the interface is very simple to use and control.

There are a couple things I do not like about click meeting.

1. Pricing - It is very difficult to get information regarding their pricing and what exactly the different tiers provide.

2. Screen sharing app - This one is kind of double edged blade because I love it most of the time and hate it at others. I think it is a fantastic tool however when it has problems it has nearly runed/delayed presentations of mine.

The biggest benefit I get from ClickMeeting is an easy, fast and manageable way to meet with and present information to my customers and distributors on large or small scale.

We have been using Click Meeting for our by-monthly webinars for almost a year now. It is very easy to use and the YouTube upload process afterwards is very straightforward and takes little time. I also like that it sends a quick post webinar survey to your participants. We will be continuing to use Click Meeting for sure.

It is a little expensive for what we use it for but that is partly our choice - we could be using it more.

I also don't like that we would have to pay more to invite more people through the system. We work around this by emailing a registration link using our own email but I would prefer to use the system.

Definitely worth considering

We are using it primarily to provide communications to our members

ClickMeeting provides a simple and effective way to conduct training seminars for our company. It allows more people to enter a room than Google Hangouts, which was our previous platform. It also facilitates easy tracking of attendees during and after the events.

We often experience audio/visual issues with ClickMeeting, causing us to have to type our information into the chat box rather than talking through our points. This detracts from the personal aspect we're trying to convey during the webinars. We've had days where we've been unable to connect to our rooms altogether, and also some webinars that don't show any data about attendees afterward.

We needed a way to give training/onboarding webinars to 50+ people at a time, with a presentation slideshow. Our old platform allowed only up to 15 people per session, and ClickMeeting has allowed us to integrate polls into the presentations to increase user engagement.

I like that ClickMeeting is a good value and allows my customers and prospects to see my screen for webinars. There are some nice features to switch between screen, presentations and video.

The screen sharing utility seems a little bit buggy on occasion. It is getting better I believe but when setting up a demo for many people there cannot be any bugs which caused technical difficulties. I think they need to improve the layout of the presentation screen. In the new version you can’t hide or minimize your video camera feed which I don’t choose to use. So this uses up a huge amount of real estate on the screen and makes me actual screen smaller clients.

On the old interface you should share an unlisted YouTube video. On the new one you can't.

My need to host webinars.

The online chat option. I use this to talk to reps when I am having issues with the meeting I am currently conducting.

There have been some updates to the program here and there that are challenging at times. Also, I would like to see some links that we can send to attendees (this would be automatic in the invite) that gives the invitees the links to the flash players they will need in order to be ready to participate in the meeting.

We hold our company meetings on click meeting. All employees work remotely, so this is our way of meeting.

It's simple to use. the recording feature is great. the platform is easy to use and it give me lots of options as a facilitator to interact with my audience.

There isn't anything I don't like. It works great.

we have remote employees as well as 5 offices across the US, using this tool allows me to host calls and training that allows me to share both my face (so I have interaction) and a slide deck. I can also set up polls and other interactions. My employees love the chat function to share and learn from each other along the way.

It allows us to reach out to offices via email to remind them of their scheduled webinar, it has a chat field that enables us to answer questions while the webinar is playing and we can store our training videos to quickly get everything started.

We have had to contact support a few times when the number or pin is invalid and that is super inconvenient when we are on a tight schedule for running trainings.

Before having ClickMeeting, we had to manually run our webinars and essentially talk the entire time to get the same content to our customers.

Easy to use and everything logically places. Priced at around $30/month, which is reasonable in my opinion (includes up to 50 participants).

Friendly and fast customer service chat, which has been great to lean on to on many occasions.

Ready made templates for invites and the "waiting room" look good, so haven't felt the need for a custom solution.

One bug in particular caused headaches when I first started using ClickMeeting. If I uploaded a powerpoint presentation, the fonts changed from our company font to a standard fallback font, which is understandable, I guess. However, the same happened with a PDF version of the same presentation, which I don't understand. We managed to get the presentation working by exporting it as a picture show (jpegs) from PowerPoint, but of course that's not an ideal solution.

It took some weeks for ClickMeeting to address this, but it seems now it's been fixed and I have no trouble uploading powerpoint presentations and everything shows up correctly and looks good.

Easy to use, affordable, and helpful customer service. I would recommend to give it a go.

Switched from Webex to ClickMeeting for webinars, and I find Clickmeeting significantly easier to use, and of course, way cheaper (from $100 to $30 per month). Works well for small audiences (under 50) and integration with HubSpot seems to work well as well.

Click Meeting can stream uploaded video content or youtube videos. It is easy to use. Almost always a live chat option with a customer support rep.

Sometimes the video doesn't stream, and certain browsers don't support the video streaming that well. Participants must have their Java updates run in order to see and/or hear the video.

Click Meeting is simple to figure out, has a nice clean look, and is the only service I have found that can stream actual video during the webinars.

We use Clickmeeting for our Training Webinars. Because we are covering the same content in these Webinars it is great to be able to stream the content videos and then monitor and answer questions that come in.

the easy way of using this service, short learning courve, good proportion of cost to quality, Good Support,

easy set-up of recurring or similar sessions, easy click-based possibility of upgrading to higher account and being extras

lags using big Powerpoint presentation, browser compatibility issues , a few but problematic system crashes while running a session

first review Support Helpful PDF's and video from HELP section

we do all our trainings using this service with even close to 400 users to once per session

Clickmeeting is a simple platform that allows for easy video onboarding

The accessibility with Mobile (or lackthereof) is rough. The requirement of a Conference Code for mobile users (that aren't familiar with Clickmeeting and just using it for a webinar) actively cuts our attendance rate by an estimated 10%. This is a major loss and CM support states that there is no solution or active work toward one

Decent platform for Video conferencing. Not fantastic, but serviceable. Mobile joining is incredibly problematic

Participating users will most definitely experience issues with logging in and with performance based factors, so immediate triage is incredibly vital.

Video Onboarding and Webinars. The capacity to fit large groups of people in at once

The Webinar tool is easy to master within a short amount of time. Thereby, it is possible to create your own room lay-out. The various webinar-room options function well and create the possibility for a dynamic webinar.

The corporate logo that can be added at the top of the personalised Webinar room is rather small. Allowing the logo to be bigger might trigger companies to use Clickmeeting more.

Our Webinar was for an international crowd, which hindered us from meeting in person. In the end, our Webinar had participants from 5 different continents, who all were able to listen to the webinar and raise questions.

Pricing was fair (if the tech worked), online chat support was responsive in answering simple questions, CM was fairly easy to set up

Tech was completely unreliable. We experienced countless complaints about the quality of our streams (audio and video). We had at least 2 occasions where the tech failed completely while we were trying to broadcast to 1000+ people. It was humiliating and we finally got tired of writing apology emails to our viewers and quit CM.

The answer from CM was always that it was our fault, never CM's tech or servers fault. We had our internet connections maxed out, had tech experts come into our facilities and check all connections and speeds, and they said our internet connections were smoking and there were no problem on our end. We ran multiple tests,rehearsals, and speed checks in preparation of our webinar events. The last straw was when we paid extra to increase our seating for a 1000+ for our big webinar, and paid to have a CM tech on call during the webinar in case there was a problem. Once we went live, the tech immediately melted and we could not broadcast. Our paid CM tech support was no where to be found for over 10 minutes as this nightmare unfolded. When they finally responded, they once again said the issue was on our end and there wasn't much they could do.

Since then we switched to a new webinar vendor. We have broadcast the same webinars, big crowds, same setups with this new vendor,, and amazingly have had ZERO tech issues. Our viewers responded that it was the best audio/video they had ever seen from us.

ClickMeeting was so promising in many other ways, but when it can't perform consistently well at its one job -- providing a decent broadcast experience -- we had to move on.

There were many things to like about ClickMeeting, but it's most important job was a major fail for us -- to provide a quality and reliable webinar broadcast experience.

We were looking for an affordable and reliable webinar platform to use regularly for presentations to our customers. CM failed at providing the reliable part.

User-friendly interface, easy to use by presenters and attendees, multilingual platform and support. Clickmeeting is also a polish-based company.

there is no integration with SalesManago, small bugs, no direct phone support. Clickmeeing should also think about 24/7 support via chat/mail/phone/skype etc.

you should try it. Support will help you implement the software.

We educate investors about investments in renewable energy sources sector We are presenting our green project to people all over the world via webinars. Its a great software to us.

The ability to show videos (youtube) and Powerpoint

The audio is NOT good, and people on smartphones cannot see the videos, and it is very difficult, esp smartphone users, to switch back and forth between chat, and presentation mode...

Depending upon your needs, it could be a good tool, but more and more are shifting to FBLive and Zoom. I have been holding out as long as I can, primarily due to familiarity with this format, but I have become increasingly disappointed with the service in the past year or so and am contemplating leaving :(...

I have used it exclusively to share training topics and info with my business team, globally...

Ease of use makes it a simple setup to get online in 5 minutes or less.

Being unsure of recording needs. Honestly, this is mostly because I'm new to webinars but I did miss recording one webinar because of space limitations.

This is an easy system to use, especially when a last minute meeting is scheduled as it let's you set up so simply. For planners and a more stringent schedule, it still meets the requirements of getting your training online.

Being online helps my business by giving me an online presence and also giving my knowledge and expertise a voice in the market. I don't love being on video, but today, it's imperative. ClickMeeting makes that easy.

The easy setup of the webinars is what first brought us to ClickMeeting. We then saw a system with everything we needed, Screen writing, easy to use chat and our customers are happy.

The separated tool for the mic sometimes won't pick up the PC's mic and sometimes just stuck on loading.

Buy it :)

We have a lot of overseas customers and domestic ones also having trouble to reach a frontal meeting.

Simple, intuitive interface for both host/presenter and participants. The live tech support folks are also incredibly knowledgeable, thorough and helpful! The post-event reports are informative and handy!

The platform relies on Flash Player currently and one feature in particular (to upload the presenter's photo under Presenter Info) does not work on some browsers, even with the latest Flash installed. I understand that a new version of ClickMeeting is being developed which will move away from Flash - so I am looking forward to it!

If you're uncertain about anything, ask the very helpful and knowledgeable folks on the live Help Desk!

ClickMeeting enables me to run training sessions for dozens of people across 16 time zones.

Webinar interface customization, professional look of registration page, lots of useful add-ons that add extreme value. Use for both webinars and internal meetings.

Not a huge fan of the email function, much easier to use my own resources instead of going through ClickMeeting. Wish the live meeting dashboard had more options of layouts.

Informing audience / customers of the importance of cyber security and why they would benefit from our services.

I link the fact that my attendees don't need to download anything to participate.

The fact that your system is still dependent on the Flash plugin. That is creating issues for a lot of my users.

It's an easy to use platform for hosting webinars. Inexpensive and reliable.

It's good for marketing because you get closer to your prospects in less time. It creates more authority in less time.

How quickly we were able to figure the platform out. How easy it was to upgrade when we thought we might have more attendees than expected. The fact that we can have multiple users who can create events without having to buy multiple administrator accounts and the separate logins. This solution was perfect for our small team and did not seem geared towards a company that keeps an entire team on staff just for wrestling with webinar software and technology.

It would be helpful to have more step by step knowledge base articles on how to perform certain tasks like upgrading an account during a meeting or not during a meeting or customizing the invitation or webinar window. More clear information about the number of "presenters" and the account owner not counting as a presenter.

The phone numbers in the Excel attendee list download mess up excel and keep it from loading if you use the online version of Excel. The desktop version of Excel plays nicely with the attendee list.

Wanting a quick and easy to use cloud based webinar and meeting solution. We were able to host a webinar with minimal research or preparation time going into learning the platform. It was pretty intuitive.

I like the simplicity of use for our participants. Nothing to download to their machines. They simply click the link and they are in our room.

I also like the flexibility of being able to require registration or not, and the home page that allows me to publish our events.

Finally, the recording option couldn't be easier. No annoying conversion process to have to go through, and I like the fact it records online so we don't have to worry about the local machine failing.

I wish there were options for customizing follow up messages to go out automatically, and I wish you had surveys that could be sent as followups.

There is also occasionally a bit of lag time, which makes conversations difficult because people end up talking over one another.

We needed a system that could support our weekly webinars and was scalable for times when we have a much larger audience than usual. The price if phenomenal given the feature set included.

I like the ability to send out webinar invitations and login information instantly and on demand. Tech support is also quite customer-friendly and reliable (a very different experience from the service I previously used, who luckily shall go unnamed).

The online recording editing tool leaves a bit to be desired - not easy to "trim" exactly where I want, but I appreciate at least having the editing capability.

We provide free webinars to clients and potential clients on both trending topics as well as "toolkit" approaches to compliance and "maintenance" of best practices. Clients appreciate the information and see it as a true added value.,

I liked the fact that I was able to customize it with my company, in addition, it was scaleable as my audience grew it was able to grow with me and was very reasonably priced. There is a great feature in the chat function that allows for auto translation to many different languages. I had an international audience and they participants commented how accurate the translation were.

Depending on your bandwidth, some times the audio / video became very choppy. In addition I found that for the best results everyone speaking should wear headsets, if not there was an echo from the speaker on the computer.

Make sure you have head sets and decent bandwidth as you get started. They actually let you know if you have a good connection. It was easy to use and fantastic real time support, when I did have questions. It allowed me to add additional seats and remove them on a monthly basis to make sure that my costs were minimized. The base service is really good.

I wanted to reach a large audience with a teleconference and ClickMeeting was able to provide that at a very reasonable rate