CloudCall Reviews & Product Details

Easy integration in Salesforce, and browser. Calls kan be easily made without dialing manually with the risk of typing the wring digits.

Works without any additional hardware, bot our windows and mac users were happy

Just a simple setup and ready to use within minutes Review collected by and hosted on G2.com.

Sound quality is somtimes not the best. Using mobile networks with really clear sound this can sometimes be disappointing

At the end the fee for justthe autodialer was, in combination with the low audi quality teh main reason to no longer use Cloudcall

Many of the athoer features we did not use Review collected by and hosted on G2.com.

It integrated with our CRM, but had some clunky workflows that required additional clicks for every call, and pop up windows. Review collected by and hosted on G2.com.

Just read the problems I was having and you will understand. Review collected by and hosted on G2.com.

click to call numbers while on internet/seeing online resumes Review collected by and hosted on G2.com.

lots of glitches - clicking answer button rarely picks up call Review collected by and hosted on G2.com.

I love the idea of having an app based phone system. They have text messaging as well as call recording and plenty of other features. Review collected by and hosted on G2.com.

Call quality is not the best. Their ideas are great but often times are not the best on roll out. Review collected by and hosted on G2.com.

I like the web-plugin that enables clicking on a number you see online, going straight into a call. You can also enable local numbers so if you call overseas, it appears that you're calling from that country. Review collected by and hosted on G2.com.

The mobile app is not very well integrated with the desktop application, especially for call-forwarding etc. Review collected by and hosted on G2.com.

International calling is easier than my other service Review collected by and hosted on G2.com.

Not constant service, no ability to copy the numbers from incoming calls Review collected by and hosted on G2.com.

You have your own private number attached to the system, IT REACHES THE FIRST AVAILABLE AGENT NO MATTER WHAT OFFICE WE ARE IN. Review collected by and hosted on G2.com.

It doesnt automatically note calls attached to SalesForce Review collected by and hosted on G2.com.

I like that I don't need to have a physical phone on my desk to conduct business. It's so easy, it's so unobtrusive, and the sound quality is great! Review collected by and hosted on G2.com.

My only complaint with CloudCall is that if I'm not using my headset, it's useless. There have been times where I've tried to put a call on 'speaker' by playing it through my computer and not my headset, and I can't hear a thing. It doesn't matter if my volume is turned all the way off - nothing! Review collected by and hosted on G2.com.

I like how simple and reliable it is to use. We made the switch over to another product and absolutely hated it. We ultimately ended up switching back to CloudCall because everyone liked it and it hardly ever dropped calls. Review collected by and hosted on G2.com.

I was told by management that the price was a bit high, which is why we ended up switching to a different product before coming back. So I guess I could say I don't like the price. Review collected by and hosted on G2.com.

Emailed VM's, Chrome Add-on, Integration with ATS and click to call Review collected by and hosted on G2.com.

Ocassional disconnect with ATS , besides that I have no issues Review collected by and hosted on G2.com.

It is very to use and understand. Very uncluttered. Review collected by and hosted on G2.com.

It is extremely unstable. It crashes often and random features don't work all the time.. Review collected by and hosted on G2.com.

I like how it works in relation to Bullhorn. I love how it ques everything for you. Review collected by and hosted on G2.com.

Sometimes the CloudCall Dialer will be slightly overwhelming with the pace of the calls it places Review collected by and hosted on G2.com.

It allows me to just click a number from bullhorn for easy calling. Review collected by and hosted on G2.com.

At times the app will cut out or i will miss calls. Review collected by and hosted on G2.com.

the speed dialer and how creating notes are integrated into the system. Review collected by and hosted on G2.com.

that you cannot use it to call on any leads you have entered in BH Review collected by and hosted on G2.com.

I think the best feature of this product is the ability to increase productivity and reach-capabilities. Review collected by and hosted on G2.com.

I have no adverse reviews for this product. Review collected by and hosted on G2.com.

I like that it pulls that it work along with BullHorn and the note section Review collected by and hosted on G2.com.

The tool needs to call you and then make the call outbound Review collected by and hosted on G2.com.

Voip and Salesforce sync is the future, just didn´t work as it should. Review collected by and hosted on G2.com.

Very complicated interface

Regular bad service

All additional billings when we tried closing the account Review collected by and hosted on G2.com.

Soft phones are available anywhere you have an internet connection and it's as if you are in your office Review collected by and hosted on G2.com.

Only occasionally do we have call quality issues or software quirks. Review collected by and hosted on G2.com.

the features that do work, work well and the call quality is very good. Review collected by and hosted on G2.com.

there are numerous technical limitations that don't become apparent until you try to implement. billing department and customer service department are slow to fix problems, but the actual tech support people are very friendly and helpful, even though they are somewhat limited in how much help they can provide. they do not offer 24/7 support. Review collected by and hosted on G2.com.