Link copied to clipboard # Pipedrive vs Zoho CRM Comparison - What are their main differences? Share [ Export ](/compare/pipedrive/zoho-crm/export.csv) PipedriveZoho[+ Add Product](#) Reviews **Pipedrive** [ 4.3/5(5,085) ](https://www.g2.com/products/pipedrive/reviews#reviews) **Zoho CRM** [ 4.1/5(2,953) ](https://www.g2.com/products/zoho-crm/reviews#reviews) Pricing **Pipedrive** Free Trial **$24.00** 1 Seats Per Month · Lite **Zoho CRM** Free Trial **Free** · Free Edition **Pricing Insights** from reviews Time to Implement **Pipedrive** 1 monthFaster Based on 687 responses **Zoho CRM** 2 months Based on 582 responses Return on Investment **Pipedrive** 8 months3 months sooner Based on 621 responses **Zoho CRM** 11 months Based on 485 responses Perceived Cost **Pipedrive** $$$$$ **Zoho CRM** $$$$$ Average Discount **Pipedrive** 9% **Zoho CRM** 10%1% more ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") G2 offers free advice on this comparison. 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Pros & Cons **Pipedrive** [ Ease of Use (527) ](https://www.g2.com/products/pipedrive/reviews?filters%5Bsentiment_snippet%5D=1189493&qs=pros-and-cons#reviews)[ Intuitive (255) ](https://www.g2.com/products/pipedrive/reviews?filters%5Bsentiment_snippet%5D=1189083&qs=pros-and-cons#reviews)[ Missing Features (215) ](https://www.g2.com/products/pipedrive/reviews?filters%5Bsentiment_snippet%5D=1185837&qs=pros-and-cons#reviews)[ Limited Features (133) ](https://www.g2.com/products/pipedrive/reviews?filters%5Bsentiment_snippet%5D=1184821&qs=pros-and-cons#reviews) **Zoho CRM** [ Ease of Use (261) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1033869&qs=pros-and-cons#reviews)[ Features (169) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1035441&qs=pros-and-cons#reviews)[ Learning Curve (112) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1038939&qs=pros-and-cons#reviews)[ Integration Issues (71) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1036332&qs=pros-and-cons#reviews) Integrations **Pipedrive** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image") 3CX ](https://www.g2.com/products/3cx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d9aa9453f7d48c46fdc9064f3c2648cf/amplemarket.png "Product Avatar Image") Amplemarket ](https://www.g2.com/products/amplemarket/reviews)[ View all ](https://www.g2.com/products/pipedrive/integrations) **Zoho CRM** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image") 3CX ](https://www.g2.com/products/3cx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d06214a78a4c42bbd28cfa5c5d8b7b38/acuity-scheduling.png "Product Avatar Image") Acuity Scheduling ](https://www.g2.com/products/acuity-scheduling/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/aws-lambda.jpg "Product Avatar Image") AWS Lambda ](https://www.g2.com/products/aws-lambda/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a9f46b15d804a2abbb8138a7bf78b88/calendly%282%29.png "Product Avatar Image") Calendly Sales ](https://www.g2.com/products/calendly/reviews)[ View all ](https://www.g2.com/products/zoho-crm/integrations) Screenshots **Pipedrive** ![Pipedrive screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1402369/Pipeline-view-1327x718.png) **Zoho CRM** ![Zoho CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/53683/Predictive-Sales.jpg) Ratings Meets Requirements **Pipedrive** 8.5 8.52,797 **Zoho CRM** 8.4 8.42,502 Ease of Use **Pipedrive** 8.7 8.74,450 **Zoho CRM** 8.3 8.32,525 Ease of Setup **Pipedrive** 8.7 8.71,850 **Zoho CRM** 8.0 8.01,295 Ease of Admin **Pipedrive** 8.6 8.61,058 **Zoho CRM** 8.0 8.01,031 Quality of Support **Pipedrive** 8.4 8.42,405 **Zoho CRM** 7.7 7.72,293 Has the product been a good partner in doing business? **Pipedrive** 8.7 8.71,025 **Zoho CRM** 8.0 8.01,006 Product Direction (% positive) **Pipedrive** 8.9 8.92,658 **Zoho CRM** 8.0 8.02,422 Features CRM[Hide 141 FeaturesShow 141 Features](javascript:void(0);) 7.5 2,539 8.1 1,989 Sales Force Automation Contact & Account Management 8.5(tied score) 2127 | Verified 8.5(tied score) 1674 | Verified Opportunity & Pipeline Mgmt. 8.9(won by 0.7) 2220 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.2 1580 | Verified Task / Activity Management 8.6(won by 0.4) 2186 | Verified 8.2 1642 | Verified Territory & Quota Management 7.7 1623 | Verified 7.8(won by 0.1) 1185 | Verified Desktop Integration 8.3 1149 | Verified 8.4(won by 0.1) 674 | Verified Product & Price List Management 7.7 1625 | Verified 7.9(won by 0.2) 1216 | Verified Quote & Order Management 7.7 1581 8.0(won by 0.3) 1209 | Verified Customer Contract Management 7.8 1683 8.2(won by 0.4) 1323 | Verified Partner Relationship Mgmt. (PRM) Feature Not Available 8.3(won by default) 877 | Verified Contract/License Management 4.0(won by default) 5 Not enough data Marketing Automation Email Marketing 7.5 1536 | Verified 8.0(won by 0.5) 1351 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Campaign Management 7.5 1506 | Verified 7.9(won by 0.4) 1305 | Verified Lead Management 8.5(won by 0.1) 1905 | Verified 8.4 1554 | Verified Marketing ROI Analytics 7.5 1454 | Verified 7.9(won by 0.4) 1128 | Verified Email Management 6.5(won by default) 12 Not enough data Deal Management 9.0(won by default) 14 Not enough data File Management Not enough data Not enough data Customer Support Case Management 7.9 1012 8.0(won by 0.1) 1203 | Verified Customer Support Portal 7.8 990 7.9(won by 0.1) 1204 | Verified Knowledge Base 8.0(won by 0.1) 1021 7.9 1237 | Verified Call Center Features 7.5 1478 7.8(won by 0.3) 1069 | Verified Support Analytics 7.7 961 8.0(won by 0.3) 1112 | Verified Workflow Management 6.0(won by default) 5 Not enough data Sales Pipeline Management 8.8(won by default) 18 Not enough data Reporting/Analytics 5.8(won by default) 12 Not enough data Calendar Management 1.7(won by default) 6 Not enough data Pipeline Management 8.9(won by default) 19 Not enough data Opportunity Management Not enough data Not enough data Content Management Not enough data Not enough data Communication Management Not enough data Not enough data Visual Analytics Not enough data Not enough data Template Management Not enough data Not enough data Predictive Analytics Not enough data Not enough data Document Management Not enough data Not enough data Channel Management Not enough data Not enough data Commission Management Not enough data Not enough data Field Sales Management Not enough data Not enough data Reporting & Analytics Reporting 8.0 1902 | Verified 8.2(won by 0.2) 1519 | Verified Dashboards 8.3(won by 0.1) 1978 | Verified 8.2 1569 | Verified Forecasting 7.9 1729 | Verified 8.1(won by 0.2) 1054 | Verified Mobile & Social Social Collaboration Features 7.6 1425 | Verified 8.1(won by 0.5) 1082 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Social Network Integration 7.4 1377 | Verified 8.0(won by 0.6) 1091 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Mobile User Support 7.9 1600 | Verified 8.0(won by 0.1) 1201 | Verified Third-Party Integrations 4.4(won by default) 9 Not enough data Social Media Integration Not enough data Not enough data Customer Support Not enough data Not enough data Multi-Channel Social Integration Not enough data Not enough data Platform Customization 8.2(tied score) 1391 | Verified 8.2(tied score) 876 | Verified Workflow Capability 8.3(won by 0.1) 1388 8.2 848 | Verified User, Role, and Access Management 8.4(tied score) 1386 | Verified 8.4(tied score) 859 | Verified Internationalization 8.1(tied score) 1177 | Verified 8.1(tied score) 649 | Verified Sandbox / Test Environments 7.3 1065 | Verified 7.8(won by 0.5) 548 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Document & Content Mgmt. 7.8 1182 8.1(won by 0.3) 719 | Verified Performance and Reliability 8.7(won by 0.3) 1362 | Verified 8.4 856 | Verified Output Document Generation 7.8 1129 8.1(won by 0.3) 662 | Verified Mobile Access 5.8(won by default) 13 Not enough data Lead Generation 6.0(won by default) 15 Not enough data Integration Data Import & Export Tools 8.1 1236 | Verified 8.3(won by 0.2) 651 | Verified Integration APIs 8.0 1177 | Verified 8.1(won by 0.1) 648 | Verified Breadth of Partner Applications 7.9 1113 | Verified 8.0(won by 0.1) 608 | Verified Third-Party Integration 6.3(won by default) 8 Not enough data Internal Chat Integration Not enough data Not enough data Collaboration Tools Not enough data Not enough data Prospecting Tools Not enough data Not enough data Real-Time Data Not enough data Not enough data Generative AI AI Text Generation Feature Not Available 8.2(won by default) 180 Generative AI Not enough data Not enough data Proposal Generation Not enough data Not enough data Agentic AI - CRM Autonomous Task Execution 7.3 171 8.0(won by 0.7) 67 (There is a greater than 0.5 difference between this product's rating and its competitors) Multi-step Planning 7.6 171 8.3(won by 0.7) 65 (There is a greater than 0.5 difference between this product's rating and its competitors) Cross-system Integration 7.5 172 8.1(won by 0.6) 69 (There is a greater than 0.5 difference between this product's rating and its competitors) Adaptive Learning 7.3 170 8.1(won by 0.8) 67 (There is a greater than 0.5 difference between this product's rating and its competitors) Natural Language Interaction 7.3 171 8.3(won by 1.0) 66 (There is a greater than 0.5 difference between this product's rating and its competitors) Proactive Assistance 7.3 169 8.3(won by 1.0) 67 (There is a greater than 0.5 difference between this product's rating and its competitors) Decision Making 7.6 172 8.3(won by 0.7) 67 (There is a greater than 0.5 difference between this product's rating and its competitors) Calendar/Reminder System Not enough data Not enough data Additional Functionality CRM 8.3(won by default) 6 Not enough data Contact Database 7.1(won by default) 7 Not enough data Workflow Automation 6.7(won by default) 12 Not enough data Search/Filter Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Data Import/Export Not enough data Not enough data Lead Capture Not enough data Not enough data Batch Processing Not enough data Not enough data Email Tracking Not enough data Not enough data Tagging Not enough data Not enough data Pipeline Reports Not enough data Not enough data Drag & Drop Not enough data Not enough data Segmentation Not enough data Not enough data Customizable Fields Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Interaction Tracking Not enough data Not enough data Document Storage Not enough data Not enough data AI Copilot Not enough data Not enough data Referral Tracking Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Lead Qualification Not enough data Not enough data Marketing Automation Not enough data Not enough data Email Templates Not enough data Not enough data Sales Reports Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data Reminders Not enough data Not enough data Lead Scoring Not enough data Not enough data Data Security Not enough data Not enough data Customizable Reports Not enough data Not enough data Calendar Sync Not enough data Not enough data For Startups Not enough data Not enough data Performance Metrics Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data For iPad Devices Not enough data Not enough data Customizable Templates Not enough data Not enough data Activity Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data For Mac Devices Not enough data Not enough data Landing Pages/Web Forms Not enough data Not enough data Lead Nurturing Not enough data Not enough data Gamification Not enough data Not enough data Prioritization Not enough data Not enough data Web-based Deployment Not enough data Not enough data Softphone Not enough data Not enough data Single Sign On Not enough data Not enough data Customer Database Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Mobile App Not enough data Not enough data Email Sequences Not enough data Not enough data Customer Segmentation Not enough data Not enough data Lead Assignment Not enough data Not enough data For Small Businesses Not enough data Not enough data Live Chat Not enough data Not enough data Business Card/Badge Scanning Not enough data Not enough data Data Visualization Not enough data Not enough data Customer Social Profiles Not enough data Not enough data Social Promotion Not enough data Not enough data Monitoring Not enough data Not enough data Engagement Tracking Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Customer Engagement Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Brand Tracking Not enough data Not enough data Audience Targeting Not enough data Not enough data Sales Performance Management[Hide 82 FeaturesShow 82 Features](javascript:void(0);) 7.6 451 8.3 198 Agentic AI - Sales Performance Management Autonomous Task Execution 7.2 66 7.9(won by 0.7) 21 (There is a greater than 0.5 difference between this product's rating and its competitors) Natural Language Interaction 7.3 65 8.1(won by 0.8) 20 (There is a greater than 0.5 difference between this product's rating and its competitors) Proactive Assistance 7.4 64 7.9(won by 0.5) 21 (There is a greater than 0.5 difference between this product's rating and its competitors) Incentives Badges 6.9 391 8.2(won by 1.3) 153 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Triggers 7.4 401 8.4(won by 1.0) 160 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Leaderboards 7.1 395 8.4(won by 1.3) 161 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Commission Calculator Feature Not Available 8.0(won by default) 152 | Verified Personalization Profiles 7.7 414 8.5(won by 0.8) 177 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Custom Reports 7.9 410 8.6(won by 0.7) 178 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Dashboards 8.3 430 8.6(won by 0.3) 184 | Verified Goal Setting/Tracking 8.0 412 8.4(won by 0.4) 171 | Verified Sales Reports Not enough data Not enough data Incentive Management Not enough data Not enough data Administrative Third-Party Integrations 7.8 410 8.5(won by 0.7) 169 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Employee Structure 7.7 401 8.5(won by 0.8) 173 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Behavior Monitoring 7.5 387 8.4(won by 0.9) 161 (There is a greater than 0.5 difference between this product's rating and its competitors) Additional Functionality Generative AI Not enough data Not enough data Gamification Not enough data Not enough data Real-Time Updates Not enough data Not enough data Employee Reward Programs Not enough data Not enough data Employee Management Not enough data Not enough data Ongoing Performance Tracking Not enough data Not enough data Benchmarking Not enough data Not enough data Commission Management Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Performance Metrics Not enough data Not enough data Sales Planning Not enough data Not enough data Single Sign On Not enough data Not enough data Performance Management Not enough data Not enough data Forecasting Not enough data Not enough data Quota Planning Not enough data Not enough data Accounting Not enough data Not enough data Workflow Management Not enough data Not enough data Compliance Management Not enough data Not enough data User Management Not enough data Not enough data Rewards Points Not enough data Not enough data Organizational Charting Not enough data Not enough data AI Copilot Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Milestone Tracking Not enough data Not enough data Territory Management Not enough data Not enough data Performance Appraisal Not enough data Not enough data Calendar Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Sales Onboarding & Training Not enough data Not enough data Employee Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Ratings/Reviews Not enough data Not enough data API Not enough data Not enough data Feedback Management Not enough data Not enough data Training Management Not enough data Not enough data Goal Management Not enough data Not enough data Assignment Management Not enough data Not enough data Lead Scoring Not enough data Not enough data Search/Filter Not enough data Not enough data Electronic Signature Not enough data Not enough data Collaboration Tools Not enough data Not enough data Kanban Board Not enough data Not enough data Email Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Data Import/Export Not enough data Not enough data Prospecting Tools Not enough data Not enough data Interaction Tracking Not enough data Not enough data Product Catalog Not enough data Not enough data Live Chat Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Email Templates Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Transfers/Routing Not enough data Not enough data Activity/News Feed Not enough data Not enough data Lead Management Not enough data Not enough data Revenue Management Not enough data Not enough data Document Management Not enough data Not enough data Task Management Not enough data Not enough data File Sharing Not enough data Not enough data Mobile Access Not enough data Not enough data Reminders Not enough data Not enough data Mobile App Not enough data Not enough data Call Logging Not enough data Not enough data Workflow Automation Not enough data Not enough data Email Tracking[Hide 48 FeaturesShow 48 Features](javascript:void(0);) 8.0 286 8.0 161 Agentic AI - Email Tracking Autonomous Task Execution 7.7(tied score) 56 7.7(tied score) 30 Multi-step Planning 7.8(won by 0.3) 57 7.5 29 Cross-system Integration 7.7(won by 0.1) 57 7.6 30 Adaptive Learning 7.6(won by 0.6) 56 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.0 29 Natural Language Interaction 7.6(won by 0.6) 56 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.0 30 Proactive Assistance 7.8(won by 0.4) 56 7.4 30 Decision Making 8.1(won by 0.5) 55 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.6 29 Analytics Open Rates 8.0 256 8.3(won by 0.3) 138 Link Activity 8.2 257 8.3(won by 0.1) 143 Attachment Activity 8.1 250 8.4(won by 0.3) 144 Customizations Email Platform Integration 8.2 269 8.7(won by 0.5) 148 (There is a greater than 0.5 difference between this product's rating and its competitors) Email Scheduling 8.3 257 8.8(won by 0.5) 145 (There is a greater than 0.5 difference between this product's rating and its competitors) Real-Time Notifications 8.4 270 8.7(won by 0.3) 146 Email Categorization 7.9 257 8.7(won by 0.8) 142 (There is a greater than 0.5 difference between this product's rating and its competitors) Templates 8.3 260 8.6(won by 0.3) 147 Third-Party Integrations Not enough data Not enough data Generative AI AI Text Generation Feature Not Available 7.6(won by default) 59 Generative AI Not enough data Not enough data Additional Functionality Contact Management Not enough data Not enough data Email Marketing Not enough data Not enough data Drag & Drop Not enough data Not enough data Drip Campaigns Not enough data Not enough data Workflow Management Not enough data Not enough data Customizable Fields Not enough data Not enough data Monitoring Not enough data Not enough data CRM Not enough data Not enough data Team Management Not enough data Not enough data Click Tracking Not enough data Not enough data Subscription Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data API Not enough data Not enough data Location Tracking Not enough data Not enough data Customer Segmentation Not enough data Not enough data Geolocation Not enough data Not enough data Customizable Branding Not enough data Not enough data Activity Tracking Not enough data Not enough data Data Import/Export Not enough data Not enough data Mailing List Management Not enough data Not enough data Campaign Management Not enough data Not enough data Email Management Not enough data Not enough data Audience Targeting Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Email Distribution Not enough data Not enough data Email Reminders Not enough data Not enough data Autoresponders Not enough data Not enough data Engagement Tracking Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Sales Analytics[Hide 58 FeaturesShow 58 Features](javascript:void(0);) 7.8 481 8.1 174 Agentic AI - Sales Analytics Autonomous Task Execution 7.3 57 7.5(won by 0.2) 31 Cross-system Integration 7.4 58 7.5(won by 0.1) 31 Adaptive Learning 7.4(won by 0.2) 58 7.2 30 Natural Language Interaction 7.3(tied score) 58 7.3(tied score) 30 Proactive Assistance 7.3 57 7.4(won by 0.1) 31 Third-Party Integrations Not enough data Not enough data CRM Integration Not enough data Not enough data Data Sourcing Data Sourcing 7.8 425 8.3(won by 0.5) 145 (There is a greater than 0.5 difference between this product's rating and its competitors) Exporting & Sharing Data 8.0 434 8.4(won by 0.4) 149 Multi-Device Data Visualization 7.9 427 8.3(won by 0.4) 142 Interactive Dashboards 8.4 438 8.6(won by 0.2) 157 Data Segmentation 8.0 422 8.5(won by 0.5) 147 (There is a greater than 0.5 difference between this product's rating and its competitors) Predictive Analytics Lead Scoring 7.7 423 8.5(won by 0.8) 147 (There is a greater than 0.5 difference between this product's rating and its competitors) Opportunity Scoring 7.8 424 8.3(won by 0.5) 139 (There is a greater than 0.5 difference between this product's rating and its competitors) Risk Analysis 7.4 407 8.1(won by 0.7) 124 (There is a greater than 0.5 difference between this product's rating and its competitors) Live Forecasting 7.7 416 8.2(won by 0.5) 130 (There is a greater than 0.5 difference between this product's rating and its competitors) Budgeting/Forecasting Not enough data Not enough data Correlation Analysis Not enough data Not enough data Competitive Analysis Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Statistical Analysis Not enough data Not enough data Sales Management Live Pipeline Management 8.7(won by 0.2) 443 8.5 154 Sales Gamification 7.6 410 8.3(won by 0.7) 131 (There is a greater than 0.5 difference between this product's rating and its competitors) Account-Based Analytics 8.3 419 8.5(won by 0.2) 145 Activity Tracking 8.7 443 8.8(won by 0.1) 152 Predictive Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Task Management Not enough data Not enough data Contact Management Not enough data Not enough data Lead Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Workflow Management Not enough data Not enough data Additional Functionality Dynamic Modeling Not enough data Not enough data Lead Qualification Not enough data Not enough data Lead Capture Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Contact Database Not enough data Not enough data API Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Collaboration Tools Not enough data Not enough data Dashboard Creation Not enough data Not enough data Modeling & Simulation Not enough data Not enough data Exception Reporting Not enough data Not enough data Generative AI Not enough data Not enough data Sales Reports Not enough data Not enough data Performance Metrics Not enough data Not enough data "What If" Scenarios Not enough data Not enough data Customizable Reports Not enough data Not enough data Data Import/Export Not enough data Not enough data AI Copilot Not enough data Not enough data Graphical Data Presentation Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Business Process Control Not enough data Not enough data Multi-Currency Not enough data Not enough data Pipeline Reports Not enough data Not enough data Email Marketing[Hide 66 FeaturesShow 66 Features](javascript:void(0);) 7.8 260 Not enough data Email Marketing Email and Mobile Preview 8.2(won by default) 211 Not enough data Manage Email Lists 8.2(won by default) 213 Not enough data High-Volume Sending 7.8(won by default) 206 Not enough data Building and Personalizing Emails 8.2(won by default) 212 Not enough data Sending Outbound Emails 8.3(won by default) 214 Not enough data Manage Email Deliverability 8.2(won by default) 207 Not enough data Automated Email Responses 7.9(won by default) 207 Not enough data Multi-user Account 8.2(won by default) 203 Not enough data Surveys 7.5(won by default) 197 Not enough data Reporting & Analytics A/B Testing 7.5(won by default) 192 Not enough data Basic Reporting 8.2(won by default) 206 Not enough data Generative AI AI Text Generation Feature Not Available Not enough data AI Text Summarization Feature Not Available Not enough data Generative AI Not enough data Not enough data Agentic AI - Email Marketing Autonomous Task Execution 7.0(won by default) 25 Not enough data Autonomous Task Execution 6.9(won by default) 25 Not enough data Multi-step Planning 7.3(won by default) 25 Not enough data Cross-system Integration 7.5(won by default) 24 Not enough data Cross-system Integration 7.5(won by default) 25 Not enough data Integration Data Import & Export Tools 8.2(won by default) 227 Not enough data Integration APIs 7.8(won by default) 224 Not enough data Breadth of Partner Applications 7.9(won by default) 221 Not enough data CRM Integration 8.2(won by default) 221 Not enough data Social Media Integration 7.2(won by default) 213 Not enough data E-Commerce Integration 7.3(won by default) 210 Not enough data Third-Party Integrations Not enough data Not enough data Additional Functionality Personalization Not enough data Not enough data Autoresponders Not enough data Not enough data Customer Segmentation Not enough data Not enough data Newsletter Management Not enough data Not enough data AI Copilot Not enough data Not enough data WYSIWYG Editor Not enough data Not enough data Engagement Tracking Not enough data Not enough data Preview Functionality Not enough data Not enough data Email Tracking Not enough data Not enough data Email Campaign Management Not enough data Not enough data Landing Pages/Web Forms Not enough data Not enough data Customizable Branding Not enough data Not enough data Lead Capture Not enough data Not enough data Mobile Optimization Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data ROI Tracking Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customizable Fields Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Click Tracking Not enough data Not enough data List Management Not enough data Not enough data GDPR Compliance Not enough data Not enough data Subscriber Management Not enough data Not enough data Email Sequences Not enough data Not enough data Campaign Scheduling Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Multi-Language Not enough data Not enough data Template Management Not enough data Not enough data Customizable CTAs Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Dynamic Content Not enough data Not enough data CAN-SPAM Compliance Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data HTML Editor Not enough data Not enough data Contact Management Not enough data Not enough data Drip Campaigns Not enough data Not enough data Campaign Analytics Not enough data Not enough data Product Recommendations Not enough data Not enough data Image Library Not enough data Not enough data Workflow Automation Not enough data Not enough data CPQ[Hide 65 FeaturesShow 65 Features](javascript:void(0);) Not enough data 7.7 121 Configuration - cpq Configuration Rules Not enough data 8.3(won by default) 59 Price Configuration Not enough data 8.3(won by default) 55 Visual Configuration Not enough data 8.4(won by default) 60 Product Catalog Not enough data Feature Not Available Guided Selling Not enough data Feature Not Available Pricing Pricing Flexibility Not enough data 8.1(won by default) 62 Discounting Not enough data 7.5(won by default) 57 Commerical Rules Not enough data 8.1(won by default) 56 Terms and Conditions Not enough data 8.4(won by default) 58 Approval Workflow Not enough data 8.6(won by default) 58 Renewals Not enough data 8.5(won by default) 56 Quoting Grouping Not enough data 8.4(won by default) 58 Version Control Not enough data 8.4(won by default) 52 Quote Document Generation Not enough data 8.4(won by default) 53 Ordering Not enough data 8.4(won by default) 55 Contracts Not enough data 8.6(won by default) 52 Approval Process Control Not enough data Not enough data Admin Configuration Ease of Admin Not enough data 8.2(won by default) 89 Pricing Administration Not enough data 7.7(won by default) 83 Workflow Management Not enough data 8.3(won by default) 86 Document Management Not enough data 8.3(won by default) 83 Contact Management Not enough data Not enough data Discount Management Not enough data Not enough data Catalog Management Not enough data Not enough data Contract/License Management Not enough data Not enough data Renewal Management Not enough data Not enough data Price/Margin Management Not enough data Not enough data Order Management Not enough data Not enough data Channels Mobile User Support Not enough data 8.1(won by default) 57 Channel Partner Support Not enough data 7.7(won by default) 52 eCommerce Not enough data 8.0(won by default) 49 Platform CRM Integration Not enough data 8.4(won by default) 89 Integration API Not enough data 8.2(won by default) 85 Internationalization Not enough data 8.0(won by default) 77 Scalability Not enough data 8.5(won by default) 88 Reporting and Dashboards Not enough data 8.4(won by default) 90 ERP Integration Not enough data 8.6(won by default) 20 Activity Dashboard Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Generative AI - cpq Dynamic Quoting Not enough data 7.4(won by default) 15 Dynamic Pricing Not enough data 7.5(won by default) 16 Personalized Sale Recommendations Not enough data 7.7(won by default) 16 Additional Functionality Price and Cost Calculations Not enough data Not enough data Data Visualization Not enough data Not enough data Rules Engine Not enough data Not enough data Real-Time Data Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Audit Trail Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Sales Automation Not enough data Not enough data Document Storage Not enough data Not enough data AI Copilot Not enough data Not enough data CRM Not enough data Not enough data Customizable Templates Not enough data Not enough data Product Configurator Not enough data Not enough data Self Service Portal Not enough data Not enough data Forecasting Not enough data Not enough data Bills of Material Not enough data Not enough data Multi-Currency Not enough data Not enough data Generative AI Not enough data Not enough data Customizable Branding Not enough data Not enough data Electronic Signature Not enough data Not enough data Document Templates Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Sales Gamification[Hide 18 FeaturesShow 18 Features](javascript:void(0);) Not enough data 8.7 75 Competition Competition Templates Not enough data 8.7(won by default) 58 | Verified Custom Competitions Not enough data 8.7(won by default) 57 | Verified Team Competitions Not enough data 8.7(won by default) 57 | Verified Simultaneous Competitions Not enough data 8.5(won by default) 53 | Verified Competition Adjustments Not enough data 8.5(won by default) 55 | Verified Awards and Incentives Not enough data 7.9(won by default) 18 Agentic AI - Sales Gamification Autonomous Task Execution Not enough data Not enough data Integrations CRM Integration Not enough data 8.9(won by default) 61 | Verified Social Collaboration Integration Not enough data 8.8(won by default) 59 TV Streaming Not enough data 8.7(won by default) 45 Platform Reporting Not enough data 8.8(won by default) 65 | Verified User, Role, and Access Management Not enough data 8.9(won by default) 64 | Verified Enterprise Scalability Not enough data 8.8(won by default) 58 | Verified Data Import & Export Tools Not enough data 8.8(won by default) 63 | Verified Performance and Reliability Not enough data 8.8(won by default) 63 | Verified Employee Features User Profiles Not enough data 8.9(won by default) 66 | Verified Notifications Not enough data 8.8(won by default) 68 | Verified Mobile Not enough data 8.8(won by default) 68 | Verified AI Sales Assistant[Hide 60 FeaturesShow 60 Features](javascript:void(0);) Not enough data 8.5 80 Lead Facilitation Customer-facing Chatbot Not enough data 8.4(won by default) 72 Lead Qualification Not enough data 8.8(won by default) 73 Lead Follow-up Not enough data 8.8(won by default) 73 Meeting Scheduling Not enough data 8.8(won by default) 73 Organization Opportunity and Pipeline Management Not enough data 8.6(won by default) 74 Data Entry Not enough data 8.4(won by default) 73 Integrations / APIs Not enough data 8.6(won by default) 73 Third-Party Integrations Not enough data Not enough data Meeting Management Not enough data Not enough data Calendar Management Not enough data Not enough data Call Management Not enough data Not enough data Document Management Not enough data Not enough data Contact Management Not enough data Not enough data Task Management Not enough data Not enough data Lead Management Not enough data Not enough data Content Management Not enough data Not enough data Notes Management Not enough data Not enough data Sales Activity Management Not enough data Not enough data Email Management Not enough data Not enough data Performance Analysis Peformance Tracking Not enough data 8.6(won by default) 75 Coaching Not enough data Feature Not Available Email Tracking Not enough data Not enough data Call Tracking Not enough data Not enough data Sales Analysis ROI Forecasting Not enough data 8.4(won by default) 69 Sales Forecasting Not enough data 8.4(won by default) 73 Generative AI AI Text Generation Not enough data 8.3(won by default) 27 AI Text Summarization Not enough data 8.1(won by default) 27 Generative AI Not enough data Not enough data Agentic AI - AI Sales Assistant Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Additional Functionality Email Response Control Not enough data Not enough data Speech Recognition Not enough data Not enough data Customer Engagement Not enough data Not enough data Dashboard Not enough data Not enough data Chat/Messaging Not enough data Not enough data AI Writing Assistant Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sales Automation Not enough data Not enough data Alerts/Notifications Not enough data Not enough data CRM Not enough data Not enough data Predictive Analytics Not enough data Not enough data Lead Scoring Not enough data Not enough data Templates Not enough data Not enough data Reminders Not enough data Not enough data Email Templates Not enough data Not enough data SMS Messaging Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Lead Engagement Not enough data Not enough data Customer Database Not enough data Not enough data AI Copilot Not enough data Not enough data Omnichannel Outreach Not enough data Not enough data Workflow Automation Not enough data Not enough data Sales Engagement[Hide 39 FeaturesShow 39 Features](javascript:void(0);) Not enough data 8.2 170 Integrated Workflows Task Management Not enough data 8.7(won by default) 160 Email Tracking/Automation Not enough data 8.8(won by default) 156 Calls and Voice Not enough data 8.3(won by default) 145 Other Outreach Options Not enough data 8.2(won by default) 141 CRM Integration Not enough data 8.9(won by default) 154 Calendar Not enough data 8.8(won by default) 152 Shared Records Not enough data 8.5(won by default) 147 Business Process Automation Not enough data Not enough data Performance Management Not enough data Not enough data Calendar Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Communication Management Not enough data Not enough data Campaign Management Not enough data Not enough data Repeatability and Reportability Content Management Not enough data 8.4(won by default) 144 Workflow Management Not enough data 8.6(won by default) 149 Workflow Performance Not enough data 8.6(won by default) 142 Sales Coaching and Insights Not enough data 8.2(won by default) 138 Gamification Not enough data 7.9(won by default) 120 AI and Automation Lead Prioritization Not enough data 8.3(won by default) 146 Lead Scoring Not enough data 8.5(won by default) 145 Best Time of Day Scheduling Not enough data 8.3(won by default) 139 Buyer Intelligence Not enough data 8.1(won by default) 133 Machine Learning Not enough data 7.8(won by default) 125 Generative AI AI Text Generation Not enough data 7.5(won by default) 69 Generative AI Not enough data Not enough data Lead Generation Not enough data Not enough data Agentic AI - Sales Engagement Autonomous Task Execution Not enough data 7.9(won by default) 28 Multi-step Planning Not enough data 7.8(won by default) 26 Cross-system Integration Not enough data 8.0(won by default) 27 Adaptive Learning Not enough data 7.9(won by default) 26 Natural Language Interaction Not enough data 7.7(won by default) 27 Proactive Assistance Not enough data 8.0(won by default) 27 Decision Making Not enough data 8.1(won by default) 26 Strategic Planning Not enough data Not enough data Additional Functionality Prospecting Tools Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Auto-Dialer Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Quote-to-Cash[Hide 9 FeaturesShow 9 Features](javascript:void(0);) Not enough data 8.4 56 Customer Requirements Quoting Not enough data 8.5(won by default) 51 Configuration Not enough data 8.5(won by default) 50 Pricing Not enough data 8.5(won by default) 52 Contracts Creation Not enough data 8.5(won by default) 50 Negotiation Not enough data 8.2(won by default) 47 Execution Not enough data 8.4(won by default) 50 Revenue Invoicing Not enough data 8.5(won by default) 52 Matching Not enough data 8.5(won by default) 50 Recognition Not enough data 8.4(won by default) 47 Customer Journey Mapping[Hide 56 FeaturesShow 56 Features](javascript:void(0);) Not enough data 8.4 106 Platform Basics Customizable Templates Not enough data 8.4(won by default) 98 Exporting Not enough data 8.6(won by default) 93 Multi-user Access and Collaboration Not enough data 8.6(won by default) 97 Multiple Personas Not enough data 8.4(won by default) 89 Data Analytics Not enough data 8.8(won by default) 57 Predictive Analytics Not enough data Not enough data Behavioral Analytics Not enough data Not enough data Campaign Analytics Not enough data Not enough data Website Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Agentic AI - Customer Journey Mapping Autonomous Task Execution Not enough data 7.2(won by default) 13 Additional Functionality Multi-Channel Marketing Not enough data Not enough data Map Creation Not enough data Not enough data Email Marketing Not enough data Not enough data Single Sign On Not enough data Not enough data Performance Metrics Not enough data Not enough data Customer Database Not enough data Not enough data API Not enough data Not enough data Activity Dashboard Not enough data Not enough data Data Linking Not enough data Not enough data Whiteboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Data Visualization Not enough data Not enough data Collaboration Tools Not enough data Not enough data Brainstorming Not enough data Not enough data Conversion Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Behavior Tracking Not enough data Not enough data Personalization Not enough data Not enough data Customizable Reports Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data Customer Profiles Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Tagging Not enough data Not enough data Audience Targeting Not enough data Not enough data CRM Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Data Import/Export Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Communication Management Not enough data Not enough data Attribution Modeling Not enough data Not enough data Action Management Not enough data Not enough data Map Sharing Not enough data Not enough data Engagement Tracking Not enough data Not enough data Customizable Branding Not enough data Not enough data Generative AI Not enough data Not enough data Customer Touchpoints Not enough data Not enough data Customer Experience Management Not enough data Not enough data Diagramming Not enough data Not enough data Campaign Management Not enough data Not enough data A/B Testing Not enough data Not enough data Storyboarding Not enough data Not enough data Customer Segmentation Not enough data Not enough data Client Portal[Hide 20 FeaturesShow 20 Features](javascript:void(0);) Not enough data 8.7 89 Content Document Collaboration Not enough data 8.9(won by default) 79 Versioning Not enough data 8.6(won by default) 76 E-Signature Not enough data 8.5(won by default) 76 File Request Not enough data 8.7(won by default) 77 Feedback Not enough data 8.6(won by default) 74 Collaboration Billing and Invoicing Not enough data 8.8(won by default) 76 Instant Messaging Not enough data 8.5(won by default) 78 Project Management Not enough data 9.0(won by default) 80 Analytics Not enough data 9.0(won by default) 83 Time Tracking Not enough data 8.7(won by default) 78 Mobile Application Not enough data 8.7(won by default) 75 Engagement Tracking Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data AI Copilot Not enough data Not enough data Commenting/Notes Not enough data Not enough data Content Publishing Options Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Content Library Not enough data Not enough data Document Classification Not enough data Not enough data Drag & Drop Not enough data Not enough data Lead Capture[Hide 83 FeaturesShow 83 Features](javascript:void(0);) Not enough data 8.5 44 Lead Monitoring Features Not enough data 9.0(won by default) 42 Performance Not enough data 8.9(won by default) 42 Identification Not enough data 8.7(won by default) 42 Lead Capture Not enough data Not enough data Agentic AI - Lead Capture Cross-system Integration Not enough data 7.2(won by default) 27 Proactive Assistance Not enough data 7.2(won by default) 27 Data Capture Mobile Not enough data 8.3(won by default) 42 Websites Not enough data 8.5(won by default) 42 Social Media Not enough data 8.1(won by default) 42 Data Not enough data 8.3(won by default) 42 Analytics Export/Import Not enough data 9.1(won by default) 42 Reporting Not enough data 8.8(won by default) 42 Customization Web Forms Not enough data 8.7(won by default) 41 Personalization Not enough data 8.6(won by default) 41 Templates Not enough data 8.7(won by default) 42 Integration Not enough data 8.7(won by default) 42 Social Media Integration Not enough data Not enough data Customizable Forms Not enough data Not enough data Customizable Templates Not enough data Not enough data Additional Functionality Lead Segmentation Not enough data Not enough data Conversion Tracking Not enough data Not enough data Activity Dashboard Not enough data Not enough data A/B Testing Not enough data Not enough data AI Copilot Not enough data Not enough data Pipeline Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Multi-Campaign Not enough data Not enough data Prospecting Tools Not enough data Not enough data Customizable Fields Not enough data Not enough data Lead Distribution Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Engagement Tracking Not enough data Not enough data Generative AI Not enough data Not enough data Chat/Messaging Not enough data Not enough data CRM Not enough data Not enough data Email Marketing Not enough data Not enough data Template Management Not enough data Not enough data Lead Nurturing Not enough data Not enough data Customizable Branding Not enough data Not enough data Contact Management Not enough data Not enough data Contact Database Not enough data Not enough data Email Management Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Customer Segmentation Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Campaign Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Data Extraction Not enough data Not enough data Lead Notifications Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Dashboard Not enough data Not enough data Business Card/Badge Scanning Not enough data Not enough data Lead Generation Not enough data Not enough data Customer Database Not enough data Not enough data Autoresponders Not enough data Not enough data Lead Qualification Not enough data Not enough data API Not enough data Not enough data Forms Management Not enough data Not enough data Visitor Tracking Not enough data Not enough data Lead Management Not enough data Not enough data Campaign Analytics Not enough data Not enough data Search/Filter Not enough data Not enough data Campaign Planning Not enough data Not enough data Lead Scoring Not enough data Not enough data Email Tracking Not enough data Not enough data Drip Campaigns Not enough data Not enough data Campaign Segmentation Not enough data Not enough data Lead Verification/Validation Not enough data Not enough data Source Tracking Not enough data Not enough data Calendar Management Not enough data Not enough data Reminders Not enough data Not enough data Interaction Tracking Not enough data Not enough data Opportunity Management Not enough data Not enough data Sales Reports Not enough data Not enough data Document Storage Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Monitoring Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sales Forecasting Not enough data Not enough data Workflow Management Not enough data Not enough data Task Management Not enough data Not enough data Online Form Builder[Hide 44 FeaturesShow 44 Features](javascript:void(0);) 7.6 81 Not enough data Customization Custom Fields 8.3(won by default) 76 Not enough data Conditional Logic 7.8(won by default) 72 Not enough data Multi-page Forms 7.3(won by default) 71 Not enough data Design 7.7(won by default) 76 Not enough data Forms Creation & Design Not enough data Not enough data Additional Functionality Embedded Forms 8.2(won by default) 74 Not enough data Offline Capability 6.7(won by default) 70 Not enough data Notifications 7.8(won by default) 78 Not enough data Payments 6.9(won by default) 71 Not enough data Mobile Forms 7.5(won by default) 73 Not enough data Customizable Forms Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data AI Copilot Not enough data Not enough data Commenting/Notes Not enough data Not enough data Content Publishing Options Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Content Library Not enough data Not enough data Document Classification Not enough data Not enough data Drag & Drop Not enough data Not enough data Customizable Branding Not enough data Not enough data SSL Security Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Document Storage Not enough data Not enough data Collaboration Tools Not enough data Not enough data Data Capture and Transfer Not enough data Not enough data Autofill Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data Convert to PDF Not enough data Not enough data Customizable Templates Not enough data Not enough data Media Library Not enough data Not enough data Generative AI Not enough data Not enough data Full Text Search Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Data Import/Export Not enough data Not enough data Forms Management Not enough data Not enough data Electronic Signature Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Workflow Management Not enough data Not enough data Template Management Not enough data Not enough data Mobile Access Not enough data Not enough data Lead Scoring[Hide 64 FeaturesShow 64 Features](javascript:void(0);) Not enough data 7.9 23 Agentic AI - Lead Scoring Autonomous Task Execution Not enough data 6.4(won by default) 12 Cross-system Integration Not enough data 6.7(won by default) 13 Adaptive Learning Not enough data 6.7(won by default) 12 Decision Making Not enough data 6.8(won by default) 12 AI/Machine Learning Not enough data Not enough data Social Media Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Attribution Lead Opportunity Not enough data 8.5(won by default) 21 Lead Assignment Not enough data 8.6(won by default) 22 Pipeline Acceleration Not enough data 8.0(won by default) 21 Discovery Lead Management Not enough data 8.6(won by default) 22 Scoring/Ranking Not enough data 8.3(won by default) 21 Lead Context Not enough data 8.3(won by default) 22 Pipeline Management Not enough data Not enough data Workflow Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Task Management Not enough data Not enough data Contact Management Not enough data Not enough data Calendar Management Not enough data Not enough data Email Management Not enough data Not enough data Campaign Management Not enough data Not enough data Management Conversion Viability Not enough data 8.4(won by default) 22 Workflow Not enough data 8.4(won by default) 22 Platform Data Synchronization Not enough data 8.4(won by default) 22 Analysis Not enough data 8.3(won by default) 21 Sales Trend Analysis Not enough data Not enough data Demographic/Firmographic Data Not enough data Not enough data Real-Time Data Not enough data Not enough data Additional Functionality Drag & Drop Not enough data Not enough data Interaction Tracking Not enough data Not enough data Customizable Fields Not enough data Not enough data Multiple Scoring Models Not enough data Not enough data CRM Not enough data Not enough data Customer Segmentation Not enough data Not enough data Predictive Analytics Not enough data Not enough data Prioritization Not enough data Not enough data Lead Qualification Not enough data Not enough data Contact Database Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Email Marketing Not enough data Not enough data Lead Nurturing Not enough data Not enough data Web Forms Not enough data Not enough data Document Storage Not enough data Not enough data Search/Filter Not enough data Not enough data Prospecting Tools Not enough data Not enough data Email Tracking Not enough data Not enough data Sales Forecasting Not enough data Not enough data Customizable Templates Not enough data Not enough data Lead Generation Not enough data Not enough data Sales Reports Not enough data Not enough data Lead Distribution Not enough data Not enough data Data Enrichment Not enough data Not enough data AI Copilot Not enough data Not enough data API Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Lead Capture Not enough data Not enough data Reminders Not enough data Not enough data Generative AI Not enough data Not enough data Forecasting Not enough data Not enough data Email Templates Not enough data Not enough data Activity Dashboard Not enough data Not enough data Activity Tracking Not enough data Not enough data Workflow Automation Not enough data Not enough data Sales Enablement[Hide 81 FeaturesShow 81 Features](javascript:void(0);) Not enough data 7.8 12 Agentic AI - Sales Enablement Autonomous Task Execution Not enough data 6.1(won by default) 6 Natural Language Interaction Not enough data 6.1(won by default) 6 Proactive Assistance Not enough data 6.1(won by default) 6 Content Management Content Import Not enough data 8.2(won by default) 10 Content Creation Not enough data 8.0(won by default) 10 Templates Not enough data 8.0(won by default) 10 Advanced Search Not enough data 8.8(won by default) 10 Content Library Not enough data 8.2(won by default) 10 Email Management Not enough data Not enough data Customizable Templates Not enough data Not enough data Analytics Reporting Not enough data 9.0(won by default) 10 Alerts Not enough data 8.3(won by default) 10 Account-Based Engagement Not enough data 8.3(won by default) 10 Content Utilization Not enough data 8.3(won by default) 10 Prioritization Not enough data Not enough data Learning Management - Sales Enablement Sales Training Not enough data Not enough data Sales Coaching Not enough data Not enough data Sales Onboarding Not enough data Not enough data Revenue Enablement - Sales Enablement Cross-Functional Alignment Not enough data Not enough data AI and Automation Not enough data Not enough data End-to-End Customer Journey Insights Not enough data Not enough data Generative AI Not enough data Not enough data Additional Functionality Chat/Messaging Not enough data Not enough data Prospecting Tools Not enough data Not enough data Content Delivery Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Task Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Activity Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data API Not enough data Not enough data CRM Not enough data Not enough data Campaign Management Not enough data Not enough data Audio/Video Recording Not enough data Not enough data Collaboration Tools Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Contact Database Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Lead Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Scheduling Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Email Tracking Not enough data Not enough data User Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Calendar Management Not enough data Not enough data Lead Capture Not enough data Not enough data Call Recording Not enough data Not enough data Template Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Social Media Integration Not enough data Not enough data Content Management Not enough data Not enough data Performance Management Not enough data Not enough data Lead Nurturing Not enough data Not enough data Document Management Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Meeting Management Not enough data Not enough data Lead Qualification Not enough data Not enough data AI Copilot Not enough data Not enough data Video Support Not enough data Not enough data Microsoft Outlook Integration Not enough data Not enough data Audio File Management Not enough data Not enough data Engagement Tracking Not enough data Not enough data Contact Management Not enough data Not enough data Goal Management Not enough data Not enough data Sales Planning Not enough data Not enough data Mobile Access Not enough data Not enough data CRM Integration Not enough data Not enough data Pipeline Management Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Gamification Not enough data Not enough data Lead Scoring Not enough data Not enough data Opportunity Management Not enough data Not enough data Microlearning Not enough data Not enough data Content Sharing Not enough data Not enough data Real-Time Data Not enough data Not enough data Workflow Automation Not enough data Not enough data Show 3 feature categories with incomplete data Quote Management[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality AI Copilot Not enough data Not enough data Electronic Signature Not enough data Not enough data Approval Process Control Not enough data Not enough data Customer History Not enough data Not enough data Workflow Management Not enough data Not enough data Reminders Not enough data Not enough data Automated Quoting Not enough data Not enough data Price/Margin Management Not enough data Not enough data Contact Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Pricing and Cost Calculations Not enough data Not enough data Calendar Management Not enough data Not enough data Catalog Management Not enough data Not enough data Client Portal Not enough data Not enough data Discount Management Not enough data Not enough data Real-Time Data Not enough data Not enough data Proposal Generation Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Generative AI Not enough data Not enough data Customizable Branding Not enough data Not enough data Template Management Not enough data Not enough data Document Management Not enough data Not enough data Estimating Not enough data Not enough data Email Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Fields Not enough data Not enough data CRM Not enough data Not enough data Pricing Management Not enough data Not enough data API Not enough data Not enough data Accounting Integration Not enough data Not enough data Activity Dashboard Not enough data Not enough data Contract/License Management Not enough data Not enough data Electronic Payments Not enough data Not enough data Audit Trail Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Lead Generation[Hide 5 FeaturesShow 5 Features](javascript:void(0);) Not enough data Not enough data Lead Generation Lead Builder Not enough data Not enough data CRM Integration Not enough data Not enough data Marketing Automation Integration Not enough data Not enough data Social Media Integration Not enough data Not enough data Data Import & Export Tools Not enough data Not enough data Insurance CRM[Hide 41 FeaturesShow 41 Features](javascript:void(0);) Not enough data Not enough data Relationship Management - Insurance CRM Renewal Management Not enough data Not enough data Client Communication Tools Not enough data Not enough data Lead Tracking Not enough data Not enough data Contact Management Not enough data Not enough data Winbacks Not enough data Not enough data Communication History Not enough data Not enough data Activity Management Not enough data Not enough data Reputation Management Not enough data Not enough data Template Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Lead Management Not enough data Not enough data Task Management Not enough data Not enough data Email Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Workflow Management Not enough data Not enough data Insurance Management Not enough data Not enough data Follow up Automation - Insurance CRM Automated Follow-Ups Not enough data Not enough data Marketing Campaigns Not enough data Not enough data Document Management - Insurance CRM Documentation handling Not enough data Not enough data Integrations & Reports - Insurance CRM Integrations Not enough data Not enough data Reporting & Analytics Not enough data Not enough data Additional Functionality Sales Reports Not enough data Not enough data Customer Database Not enough data Not enough data Email Templates Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Mobile Access Not enough data Not enough data Calendar/Reminder System Not enough data Not enough data Task Scheduling Not enough data Not enough data API Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Activity Dashboard Not enough data Not enough data Data Import/Export Not enough data Not enough data Customizable Reports Not enough data Not enough data Forecasting Not enough data Not enough data Generative AI Not enough data Not enough data Marketing Automation Not enough data Not enough data For Insurance Industry Not enough data Not enough data AI Copilot Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Lead Capture Not enough data Not enough data User Insights Reviewers' Company Size [![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")](https://www.g2.com/products/pipedrive/reviews) Pipedrive Small-Business(50 or fewer emp.) 75.1% Mid-Market(51-1000 emp.) 21.5% Enterprise(\> 1000 emp.) 3.4% [![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")](https://www.g2.com/products/zoho-crm/reviews) Zoho CRM Small-Business(50 or fewer emp.) 61.6% Mid-Market(51-1000 emp.) 32.4% Enterprise(\> 1000 emp.) 6.0% Small-Business (50 or fewer emp.) 75.1% 61.6% Mid-Market (51-1000 emp.) 21.5% 32.4% Enterprise (\> 1000 emp.) 3.4% 6.0% Reviewers' Industry [![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")](https://www.g2.com/products/pipedrive/reviews) Pipedrive Computer Software 9.5% Information Technology and Services 8.9% Marketing and Advertising 8.3% Construction 4.9% Financial Services 4.7% Other 63.6% [![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")](https://www.g2.com/products/zoho-crm/reviews) Zoho CRM Information Technology and Services 16.1% Computer Software 10.0% Marketing and Advertising 8.9% Financial Services 3.6% Real Estate 3.4% Other 58.1% FAQs ## Pipedrive vs Zoho FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Zoho vs Pipedrive? Pipedrive stands out for higher reviewer satisfaction on setup, support, and ease of use, while Zoho is noted for its feature richness and customizability. | [Zoho](https://www.g2.com/products/zoho-crm/reviews) | [Pipedrive](https://www.g2.com/products/pipedrive/reviews) | | --- | --- | | 4.1/5 (2,947 reviews) | 4.3/5 (3,109 reviews) | | Small-Business | Small-Business | | 8.0 | 8.7 | | 7.7 | 8.4 | | Feature Richness (76 all-time mentions) | Ease of Use | ### How do the pricing models of Zoho and Pipedrive compare? Pipedrive is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure. - **Zoho:** Reviewers highlight Zoho as affordable and budget-friendly, especially for small businesses, but note that some advanced features require higher-tier plans. - **Pipedrive:** Pipedrive is described as competitively priced, cost-effective, and offering strong value for small businesses, with several reviewers switching for lower costs and easier onboarding. - **Switching Reason:** Recent reviewers mention switching to Pipedrive for its lower cost and more flexible pricing compared to previous CRMs. ### What are the best alternatives to Zoho and Pipedrive? The top three alternatives to Zoho and Pipedrive are Nutshell, Agentforce Sales, and HubSpot Sales Hub. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Zoho](https://www.g2.com/products/zoho-crm/reviews) | 4.1/5 (2,947 reviews) | Small-Business | Affordable and budget-friendly for small business | Feature Richness (76 all-time mentions) | | [Pipedrive](https://www.g2.com/products/pipedrive/reviews) | 4.3/5 (3,109 reviews) | Small-Business | Competitively priced, strong value for small business | Ease of Use | | [Nutshell](https://www.g2.com/products/nutshell/reviews) | 4.3/5 (1,443 reviews) | Small-Business | — | — | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,875 reviews) | Mid-Market | — | — | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | — | — | ### Which CRM features should I prioritize when comparing Zoho and Pipedrive? Buyers comparing Zoho and Pipedrive should prioritize ease of use, setup experience, reporting, integrations, and automation capabilities. - **Ease of Use:** Zoho scores 8.3 (271 all-time mentions); Pipedrive scores 8.8. - **Ease of Setup:** Zoho scores 8.0; Pipedrive scores 8.7. - **Reporting:** Zoho has 86 all-time mentions for reporting; Pipedrive is frequently cited for visual pipeline and reporting features in recent reviews. - **Integrations:** Zoho integrations are mentioned in 140 reviews; Pipedrive is praised for integrations with Gmail, Outlook, and Slack in recent reviews. - **Automation:** Zoho automation features have 74 all-time mentions; Pipedrive is highlighted for automation in recent reviews. ### What are the pros and cons of Zoho vs Pipedrive? Pipedrive's headline strength is ease of use, while Zoho's is feature richness and customizability. - **Zoho strengths:** Feature Richness (76 all-time mentions), Customizability (99), Integrations (140), Reporting (86), Automation (74), Affordable (68). - **Zoho trade-offs:** Learning Curve (112), Complexity (68), Slow Loading (62), Slow Performance (59). - **Pipedrive strengths:** Ease of Use (8.8 score), Visual pipeline, Customization, Quick setup, Automation, Integrations with Gmail, Outlook, and Slack. - **Pipedrive trade-offs:** Reporting and advanced analytics are less robust in lower-tier plans, some reviewers note limitations in customer service tools and marketing automation. ### Is Zoho or Pipedrive better for small businesses? Pipedrive is the stronger fit for small businesses, with higher satisfaction scores and a focus on small-business needs. - **Zoho:** Largest segment is Small-Business; reviewers highlight affordability and feature richness, but note a steeper learning curve and complexity for new users. - **Pipedrive:** Largest segment is Small-Business; reviewers consistently praise ease of use, quick setup, and value for small teams and startups. ### Which CRM platform has better integrations? Zoho is favored for integrations, with more than 140 reviews mentioning integration capabilities and specific third-party tools. - **Zoho:** 140+ reviews mention integrations, including Slack (8 mentions), Zoho Social (8), and Google Workspace (6). - **Pipedrive:** Reviewers cite integrations with Gmail, Outlook, and Slack in recent reviews, highlighting ease of connecting with communication tools. ### How do Zoho and Pipedrive compare on customer support? Pipedrive scores materially higher on Quality of Support, with an 8.4 score versus Zoho's 7.7. - **Zoho:** Reviewers describe support as generally helpful, but note occasional slow response times and variability in support quality. - **Pipedrive:** Reviewers consistently praise Pipedrive's support team for responsiveness, onboarding assistance, and personalized help, especially for small businesses. ### Which is easier to implement, Zoho or Pipedrive? Pipedrive is easier to implement, with a 0.7-point higher Ease of Setup score (8.7 vs 8.0). - **Zoho:** Reviewers note that setup is straightforward for basic use but can become complex with advanced customization and integrations. - **Pipedrive:** Reviewers consistently highlight quick, simple onboarding and easy pipeline customization, making it accessible for new users and small teams. ### Which product has better Reporting? Zoho is favored for Reporting, with more reviewer mentions and customization options. - **Zoho:** Reporting is cited in 86 all-time reviews, with reviewers highlighting customizable dashboards and detailed analytics. - **Pipedrive:** Reviewers mention visual pipeline and reporting features, but note that advanced reporting is less robust in lower-tier plans and sometimes requires extra effort to customize. Alternatives **Pipedrive Alternatives** ![Nutshell](https://images.g2crowd.com/uploads/product/hd_favicon/38cd2eb3a561ea666543f91c17b2079c/nutshell.svg "Nutshell") [ Nutshell ](/products/nutshell/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) ![Copper](https://images.g2crowd.com/uploads/product/hd_favicon/a43c4e9fd5e0c3b3012653a35d0d7c2a/copper.svg "Copper") [ Copper ](/products/copper/reviews) ![Nimble CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1487565546/nimble.svg "Nimble CRM") [ Nimble ](/products/nimble/reviews) **Zoho CRM Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io") [ Apollo.io ](/products/apollo-io/reviews)