---
title: GetResponse Reviews
meta_title: 'GetResponse Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1141 reviews by the users' company size, role or industry
  to find out how GetResponse works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 1141
  scale: '5'
date_modified: '2026-09-28'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# GetResponse Reviews
**Vendor:** GetResponse  
**Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 1,141  
**AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality.
## About GetResponse
GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward.



## GetResponse Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users appreciate the **ease of use** of GetResponse, allowing for quick creation of professional email campaigns without technical skills. (167 reviews)
- Users rave about the **exceptional customer support** of GetResponse, noting prompt assistance whenever needed. (132 reviews)
- Users highlight the **user-friendly interface** of GetResponse, making email building fast and efficient with drag-and-drop features. (104 reviews)
- Users find GetResponse to be a **highly effective platform** for professional newsletters and robust email marketing campaigns. (99 reviews)
- Users value the **user-friendly interface** of GetResponse, enabling swift creation of professional email campaigns and effective automation. (94 reviews)
- Users appreciate the **ease of use** in GetResponse for creating professional newsletters and effective email campaigns. (79 reviews)
- Automation (75 reviews)
- Intuitive (74 reviews)
- Easy Creation (66 reviews)
- Simple (59 reviews)

**What users dislike:**

- Users find the **missing features** of GetResponse limiting, especially in list sorting and report clarity. (52 reviews)
- Users often find GetResponse **expensive** as costs increase with higher-tier features and larger contact lists. (44 reviews)
- Users find the **limited features** of GetResponse restrictive, especially for larger organizations needing advanced options. (42 reviews)
- Users experience a significant **learning curve for advanced features** that can hinder their ability to utilize the platform fully. (41 reviews)
- Users note significant **pricing increases** and a steep learning curve as limitations of GetResponse. (24 reviews)
- Limited Customization (22 reviews)
- Limited Templates (20 reviews)
- Users express frustrations over **poor customer support** , experiencing inconsistent responses and unresolved issues with automation functions. (20 reviews)
- The **steep learning curve** of GetResponse can be challenging for beginners despite helpful customer support. (19 reviews)
- Integration Issues (18 reviews)

## GetResponse Reviews
  ### 1. 5-Star Always

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mayurkumar B. | Owner of the business, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 01, 2024

**What do you like best about GetResponse?**

I have been using getresponse since August 2015. 
I have been looking for a service for email marketing. Few companies were providing similar services as getresponse. I chose Getresponse. I don't know why. I just felt I should give it a try.
I am not a techy person. I have almost no knowledge of coding. When I first joined getresponse, there was a steep learning curve because I never used such services before. It was scary and I almost wanted to return to traditional and tedious email marketing with my Gmail account. It was intimidating and overwhelming to learn how to use getresponse. Being a shy person, I was hesitant to ask people for help. 

However, I approached the customer service team to help me understand. Surprisingly, the response was quick and detailed. I knew I was asking too broad questions and was asking for step-by-step instructions. I felt that the customer service team would be fed up but to my surprise, they patiently guided me throughout the process. I thought I was just lucky to have an agent who was very helpful. 

Since 2015, I experienced the best customer service experience. The support staff is always quick. I describe their services in many words. Such as Caring, Helpful, Kind, Positive, Quick, Prompt etc. There were times when I used to contact the customer service team almost every week and they patiently handled my questions. They have created many articles and videos where I could easily learn how to solve problems and challenges. They even create a customized video for me to guide me throughout the process.

Getresponse has been improving its features and services on a regular basis. They are simplifying their process gradually. I haven't looked anywhere for the services for email marketing, landing page, autoresponder, opt-in forms etc. The service is consistently 5-star since I joined in 2015. It's been 9 years and it really amazes me how a company can never fail to satisfy their customers. 

If you haven't used getresponse, try it out. If you face any difficulty, just reach out to them. They will either instantly reply or will be reached in less than 3-5 minutes. You will be talking to a real person who communicates with you and understands you with empathy and care. I am telling you because most companies have AI robots talking to you as a so-called customer service agent. I would never want to talk to a robot. Your questions will be answered until you leave the conversation. Their interface and design is user-friendly. They minimize the complexity as much as they can. 
Lastly, they will not slap you with hidden charges or send you spam emails.
Getresponse is taking customers as any business should do. 
My 5-Star to Getresponse always.

**What do you dislike about GetResponse?**

Getresponse is good already. I wish they include more services. Such as calendar booking, simplified sales pipeline page/prospecting tool, personal organizing tool, ecommerce store like Gumroad or Etsy, etc. I however understand that each service will increase the complexity and burden. As a result, I don't wish the service standard would go down because of more services.

**What problems is GetResponse solving and how is that benefiting you?**

I wanted to interact and engage with my clients on a regular basis and I am doing with Getresponse since 2015

**Official Response from Mariana Neves:**

> Hi Mayurkumar,

Thank you for your wonderful review and for being a loyal GetResponse user since 2015! It's very rewarding for us to know how our customer service team has been able to support you every step of the way. 

We're committed to maintaining the high standard of service you've come to expect from us. Thank you again for your continued trust. 😊

Best,
Mariana

  ### 2. A good platform with very good support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**AI Translated:** This review has been translated from German using AI.

**Reviewed Date:** May 21, 2025

**What do you like best about GetResponse?**

Easy to use and quick support when problems arise

**What do you dislike about GetResponse?**

The navigation menu can be optimized. Switching between the different areas is not smooth.

**What problems is GetResponse solving and how is that benefiting you?**

Newsletter GDPR Compliant

**Official Response from Justyna Sidor:**

> Hi there,

Thank you for taking the time to share your experience with GetResponse! We're happy to hear that you find the platform easy to use and that our support team has been quick to assist when needed — that’s exactly what we aim for!

We also appreciate your feedback about the navigation menu. Your insights help us understand where we can improve, and we’ll be sure to pass this along to our product team.

It’s great to know that GetResponse is helping you stay GDPR compliant with your newsletters — that's an essential piece of modern email marketing.

Thanks again for your valuable input!
— Justyna


  ### 3. GetResponse: The Pinnacle of Customer Service and Email Marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tarik C. | Consultant-Trainer in Project Management, Change Management, and ISO 9001 Auditor certified PMP®, SPC®, PRINCE2®, IRCA, MBA, Professional Training & Coaching, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 23, 2024

**What do you like best about GetResponse?**

Their live chat service is simply outstanding. It's the best customer service I have ever experienced! They respond in less than a minute!! It's simply amazing!!! 

When I don't understand something, the advisors go above and beyond. They don’t hesitate to provide screenshots or even short explanatory videos to clarify things. This level of service is rare and invaluable.

The staff is always welcoming and kind. Every interaction is pleasant; the advisors are always ready to help with a positive attitude.

They are truly impressive in every aspect of their service.

GetResponse's email marketing software is simply astonishing. When properly set up, it ensures maximum deliverability and practically eliminates spam (bounce rates). It’s a powerful and reliable tool for any email campaign.

**What do you dislike about GetResponse?**

Honestly, I have nothing to say Getresponse is the best email software on the market for me. Excellent customer service and excellent deliverability.

**What problems is GetResponse solving and how is that benefiting you?**

It's simple: without getresponse, I couldn't make any sales. It allows me to create a subscriber base. And it's thanks to this subscriber base that I can then sell products.

**Official Response from Mariana Neves:**

> Hi Tarik,

Thank you for being our customer and leaving us this wonderful review. It means a lot to us. Whenever you need our help, remember – we're just a live chat away! 😊 

Best,
Mariana

  ### 4. Great for small-medium teams

**Rating:** 4.0/5.0 stars

**Reviewed by:** Davide P. | Content creator & Memer & Community management, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 11, 2025

**What do you like best about GetResponse?**

Is one of the best email marketing+crm tool for small to medium teams

**What do you dislike about GetResponse?**

deliverability rate can be improved, but it is not among the worst

**What problems is GetResponse solving and how is that benefiting you?**

integrated quite easily with a custom solution from one of our sites for a somewhat unique NGO campaign

**Official Response from Abbie Turay:**

> Hi Davide, 

Thank you for your thoughtful review! We're so glad you've found our platform useful, especially for small to medium teams. Your feedback helps us improve GetResponse for everyone. Cheers! - Abbie

  ### 5. Very good service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Otavio R. | Socio Proprietario, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**AI Translated:** This review has been translated from Portuguese using AI.

**Reviewed Date:** February 14, 2025

**What do you like best about GetResponse?**

Easy and native integration with the e-commerce platform. Very intuitive and easy to use.

**What do you dislike about GetResponse?**

I am starting to use it now, so far we have no complaints.

**What problems is GetResponse solving and how is that benefiting you?**

Customization of marketing and transactional email.

  ### 6. Getresponse Support is very enthusiastic and detailed

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nhung N. | CEO, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 17, 2025

**What do you like best about GetResponse?**

Getresponse's automation process is very good

**What do you dislike about GetResponse?**

Need to format for previewing Email content on computer and phone

**What problems is GetResponse solving and how is that benefiting you?**

Can import customer lists without being suspended accounts like other platforms

**Official Response from Jack Ramsay:**

> Thank you for your review! 😊 We’re thrilled to hear that you appreciate our enthusiastic support team and automation features! 🚀

We also appreciate your feedback on email content previewing. Our team is always working on improving the user experience, and we’ll take this into consideration. In the meantime, our built-in preview tools and test emails can help ensure your designs look great across devices.

We’re glad that our platform makes it easy for you to import customer lists without disruptions. If you ever need assistance or have more suggestions, feel free to reach out! 💙

— Jack

  ### 7. Have been a fan for some time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 19, 2024

**What do you like best about GetResponse?**

The customer service is bar none. They are responsive, friendly, and patient with their responses, and I always resolve my issue efficiently. 

But I also love the easy-to-use interface. I also love the features that allow me to grow into the platform as my customers' sophistication grows. 

It's affordable, keeping it accessible for small businesses.

I've used many different platforms over the years, and have switched everything over to GetResponse at this point.

**What do you dislike about GetResponse?**

Sometimes I wish there were more options within the "..." (elipses) button. There are a couple times when you have to go to another screen to find more buttons/options (e.g., export), when you think it should live under the elipses button.

**What problems is GetResponse solving and how is that benefiting you?**

With Zapier integration, we will be able to port over our prospects from Pipedrive and build out marketing automation journeys to better target our clients.

**Official Response from Mariana Neves:**

> Hey there,

Thanks for this amazing review - it really made our day!

I'm so glad you're loving GetResponse, especially our customer service team. They work super hard, so they'll be happy to hear this. And it's awesome that you're finding the interface easy to use. We try to keep things user-friendly!

Thanks for the heads up about the button placement. We're always tweaking things, so that feedback is super helpful.

Thanks again for sticking with us and for taking the time to share your thoughts. 💙

Best,
Mariana

  ### 8. Good system and excellent support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account added to their profile

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 09, 2025

**What do you like best about GetResponse?**

Easy to create EDMs and keep track analytics. Excellent support team.

**What do you dislike about GetResponse?**

Allowed duplicate contacts end up we may cross the over usage of the subscription

**What problems is GetResponse solving and how is that benefiting you?**

Keep tracking analytics of EDM

**Official Response from Justyna Sidor:**

> Thanks so much for your review! We're glad to hear you're enjoying how easy it is to create EDMs and track performance — and that our support team has been helpful.
We also appreciate your feedback about duplicate contacts. It’s something we’re actively working to improve to help you get even more value from your subscription.
If you ever need a hand or have suggestions, we're just a message away!
— Justyna


  ### 9. Intuitive and Multi-Account Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** October 30, 2024

**What do you like best about GetResponse?**

The Ease of Use is a standout; it has an intuitive, self-explanatory interface that allows even new users to easily create and send effective newsletters. For our setup, the Ease of Implementation and Frequency of Use are important, as we act as an agency for our cooperative clients, each with its own sub-account under our Master Account. This structure is ideal, giving each team the independence to manage their newsletters while letting us oversee and assist as needed. The contact management and segmentation tools are another high point—they make organizing, updating, and fine-tuning lists simple. The Customer Support team is also highly responsive, which has been valuable as we continue to integrate GetResponse MAX’s Number of Features into our operations.

**What do you dislike about GetResponse?**

It would be beneficial to have a cross-account template-sharing function, allowing us to apply the same templates across multiple accounts and improve our workflow. Additionally, support for WhatsApp advertising would be an ideal feature to expand our Ease of Integration and multi-channel outreach options.

**What problems is GetResponse solving and how is that benefiting you?**

GetResponse MAX simplifies the management of newsletters across multiple accounts by allowing us to act as a central admin for our cooperative clients. With the Master/Sub-account structure, we can oversee each cooperative’s sub-account while giving them the flexibility to independently manage their own newsletters. This setup streamlines our workflow, reduces administrative burden, and ensures consistent branding across accounts. Additionally, the segmentation tools help us target specific customer groups, making our outreach more effective and personalized. This has enhanced our ability to engage clients meaningfully, saving time and increasing overall efficiency.

  ### 10. Using GetResponse as my ESP (Email Service Provider)

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pablo R. | CEO, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 01, 2024

**What do you like best about GetResponse?**

- Ease of use
- Broad number of features
- Very good online support, especially when things don't work as expected

**What do you dislike about GetResponse?**

- Price is high when you want to get a new feature, for example, in terms of automation sequences
- Having a legacy and a new page editor is something awkward and means some limitations
- Not having a simple and easy way to duplicate landing pages, in order to use your pre-built LPs in your funnels built with GR

**What problems is GetResponse solving and how is that benefiting you?**

Implementation of email campaigns, based on opt-in subscriptions

**Official Response from Mariana Neves:**

> Hi Pablo,

Thank you so much for your feedback! We’re happy you’re enjoying the ease of use and support. We’ve shared your thoughts on pricing and the editors with our product team—they really appreciate hearing from our users!

If there’s anything else we can help with, feel free to reach out anytime. 😊

Best,
Mariana

  ### 11. Overall I love the platform, but somethings are outdated.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rashidat O. | Founder & CEO, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 28, 2024

**What do you like best about GetResponse?**

I love that so many of the features I want are here in this one platform.

The reason I switched to GetResponse was a combination of falling in LOVE with the sales funnel functionality and the price.

**What do you dislike about GetResponse?**

After getting into GR I found that the sales funnel functionality is on their old website and email editor and it doesn't seem to be a priority to update which bewilders me since EVERYONE is talking about how online business owners need a funnel. Instead they're adding a course platform and I get it everyone is talking about that, too. But I'd love to see your current functionality be amazing and updated before adding more.

**What problems is GetResponse solving and how is that benefiting you?**

I needed more analytics, better email functionality, and when I found it also has sales funnel and website capabilities I was sold. GR allows me to bring together quite a few of my software needs into one platform and without sacrificing functionality within that range of features.

**Official Response from Mariana Neves:**

> Hi Rashidat,

Thank you very much for taking the time to share your thoughts with us! It's truly rewarding for us to hear that you're finding so much value in GetResponse.

Your input on our sales funnel functionality and website editor means a lot to us. It's essential in our mission to keep GetResponse user-friendly and up-to-date. I've shared your feedback with our team, and we'll use it to guide our improvements. 

If you have any further suggestions, or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to support you! 

Best,
Mariana

  ### 12. Great platform, great features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fauzia M. | Owner, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 06, 2025

**What do you like best about GetResponse?**

Email automation and integration with my website is great.

**What do you dislike about GetResponse?**

List size is smaller, must be increased.

**What problems is GetResponse solving and how is that benefiting you?**

Helps me reach thousands of my customers.

**Official Response from Jack Ramsay:**

> Thanks so much for your review Fauzia. We're glad our platform is helping y ou reach your customers. 

  ### 13. Ideal for businesses focused on email marketing and automation, but not without room for improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** January 08, 2025

**What do you like best about GetResponse?**

The platform's design is clean and intuitive, making it easy to use and navigate. Tools and features are well organized. Most functions can be completed with just few clicks.

**What do you dislike about GetResponse?**

Difficult to integrate with Amember platform. Mastering automations workflow takes some time.

**What problems is GetResponse solving and how is that benefiting you?**

Nice pre-designed templates and a drag-and-drop editor that makes creating visually appealing emails easy. It also includes tools for audience segmentation and A/B testing. This enables to reach the right audience with right messages.

**Official Response from Mariana Neves:**

> Thank you for your feedback! We’re glad you enjoy so many of our features. We appreciate your notes on integrations and automations too – please know we’re always ready to help through our Live chat. 💙 – Mariana

  ### 14. Flexible platform that lets me do everything I want it to do, and it does it well.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin M. | Web Consultant, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 24, 2024

**What do you like best about GetResponse?**

I like how everything is really straightforward to use, while staying capable of making really shrewd technical processes. Additionally, I absolutely love your customer support. You are really fast, efficient, and I haven't had a single interaction where I didn't get my question answered easily. I really appreciated it.

**What do you dislike about GetResponse?**

There's not a lot that I dislike. One thing that would be really valuable is the ability to manage client accounts from one single login. As is, I have to keep different accounts for myself and different clients. I'd like to be able to switch between the accounts at ease rather than login separately.

**What problems is GetResponse solving and how is that benefiting you?**

I've used other platforms, like Mailchimp and ConvertKit, and GetResponse does the best job of filling in gaps that I've found. It's the only one that has the most comprehensive flow builder for automated responses, and it has a very good visual designer alongside the ability to do long form text emails. Getresponse solves the problem of needing multiple tools that operate at a high level without sacrificing quality. I love it.

**Official Response from Mariana Neves:**

> Hi Justin,

Thank you so much for the fantastic 5-star review! 💙

We’re beyond happy to know that you find our platform easy to use and our customer support efficient. These are some of the most important pillars we strive to uphold for our community every day.

Your insights regarding the management of different accounts are super valuable to us. We've just shared them with our team—big thanks for that!

Best,
Mariana

  ### 15. An excellent tool with a great support team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vanessa L. | Product manager digital, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** November 06, 2024

**What do you like best about GetResponse?**

We like the versatility, the wide range of possibilities and tools of the platform, plus the customer service is fast, friendly, and very effective.

We have developed mailing campaigns for our auditors with an excellent receipt rate.

**What do you dislike about GetResponse?**

We use the tool for mailing, so far there is nothing we don't like.

**What problems is GetResponse solving and how is that benefiting you?**

The management of large databases and secure sending without falling into spam

  ### 16. Complete and easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** inGeniusly T. | Director, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 26, 2024

**What do you like best about GetResponse?**

I find it easy to use while at the same time complete with all the features that we could need as a business, from funnels to segmentations to A/B testing to proper graphics and more

**What do you dislike about GetResponse?**

For complex matters the customer service has been a bit slow and hasn't responded to all the queries

**What problems is GetResponse solving and how is that benefiting you?**

Segmentation, funnels, A/B testing

**Official Response from Mariana Neves:**

> Thank you for your feedback! 😊 – Mariana

  ### 17. I'm using GetResponse to handle emails, automations and landing pages

**Rating:** 5.0/5.0 stars

**Reviewed by:** George L. | Host - Stuff From the Vault Show, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 31, 2024

**What do you like best about GetResponse?**

GetResponse is easy to use and I can do most things by myself but if something is a little confusing they have AI help and live support so answers are easy to get and I don't waste time trying to figure stuff out.

**What do you dislike about GetResponse?**

My only issue has been implementing a Google tag for tracking ads has been difficult. Not sure if the issue is Google or GetResponse but I create the tag, implement it and then it fails.

**What problems is GetResponse solving and how is that benefiting you?**

GetResponse has made it easy to create multiple landing pages and then A/B test them to see which ones get us the best results and then automatically follow up with leads and customers with automated email sequences.

**Official Response from Mariana Neves:**

> Hi George,

Thank you for your thoughtful review! We're so happy to know that you find GetResponse easy to use and appreciate our AI help and live support. We apologize for the difficulties with implementing Google tags for tracking ads. Our team is working to improve third-party tool integration, and we encourage you to reach out to our support team for assistance.

Your feedback is invaluable. If you have any more suggestions or need further assistance, please get in touch. 😊

Best,
Mariana

  ### 18. Everything seems easy and promising for me to use get response.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adetomiwa L. | Project Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 27, 2024

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about GetResponse?**

Its simplicity. The way the email marketing system, auto responder, landing page and website are designed are top notch.

**What do you dislike about GetResponse?**

Nothing really but If I must mention one that's the payout info for partners. I feel there should be multiple options not limited only to pay pal and wire transfer.

**What problems is GetResponse solving and how is that benefiting you?**

Get response is solving a lot of problems. They've made the platform so easy that even a lazy person can use the AI generated tools to communicate with their customers or clients.

**Official Response from Mariana Neves:**

> Hi Adetomiwa,

Thank you so much for your review! We’re happy that you find GetResponse easy to use. We’re here to support you every step of the way!

We understand your point about the payout options for partners, and we’ve passed your feedback along to our team. Expanding those options is something we’ll definitely keep in mind for the future!

Best,
Mariana

  ### 19. My experience with GetResponse

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nikos  K. | Founder and CEO, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** January 13, 2025

**What do you like best about GetResponse?**

They are very fast and helpful and always available

**What do you dislike about GetResponse?**

Can't really find something. Maybe some services have a learning curve

**What problems is GetResponse solving and how is that benefiting you?**

They are giving me what is expected from an email platform

**Official Response from Mariana Neves:**

> Thanks for your feedback, Nikos! Glad we're meeting your expectations! 💙 – Mariana

  ### 20. Professional mailing solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robert . | Secretary of organisation, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** December 02, 2024

**What do you like best about GetResponse?**

There is plenty of marketing & sales possibilities. It helps you in all your projects. Its easy to use and implement or integrate. Customer service is professional and communicative.

**What do you dislike about GetResponse?**

I cannot understand system of invoiceing. Several invoices supriced me.

**What problems is GetResponse solving and how is that benefiting you?**

It solve all problems approached in any of mass email communications.

**Official Response from Mariana Neves:**

> Hi Robert,

Thank you for sharing your feedback with us! We're so happy GetResponse is helping with your marketing and sales projects, and that you find it easy to use and integrate. We also appreciate your kind words about our customer service.

We're sorry to hear that you've had trouble understanding the invoicing system though! If you need any assistance, please don't hesitate to reach out to our billing team at gr-billing@cs.getresponse.com!

Thank you again for your review, and we look forward to continuing to support your business. 💙

Best,
Mariana

  ### 21. Best Service Ever!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Suzanne S. | Online Marketing, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 14, 2021

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about GetResponse?**

I love the automation and especially the live chat feature. If I ever get stuck, or something isn't working, I get immediate help! If that support person can't help me, they immediately send it over to the development department, and I get an email with the answers I need. Excellent service! Even better support!!

**What do you dislike about GetResponse?**

Honestly, nothing! I haven't used everything available yet, but I'm sure they'll be great.

**Recommendations to others considering GetResponse:**

I wouldn't hesitate to use GetResponse. It's truly the best service I've used so far!

**What problems is GetResponse solving and how is that benefiting you?**

It wasn't letting me access the email editor from the reports page. It was fixed quickly so I had no downtime.

**Official Response from Taylor Ceseña:**

> Hi Suzanne!

Thanks for taking the time to leave such a great review. We are so glad to hear that the Customer Success team has been able to assist you promptly when needed. -Taylor

  ### 22. A useful system for communicating with potential clients.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paweł N. | Business Partner, Co-Founder, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 07, 2024

**What do you like best about GetResponse?**

Customer Support on really good level - really fast response. It is also easy to integrate with my website (Wordpress). The ability to test full functionality during the trial period.

**What do you dislike about GetResponse?**

Plenty of options can be difficult for beginners but with Customer Support it is getting easier.

**What problems is GetResponse solving and how is that benefiting you?**

Create a newsletter for my potential customers was a big point on my to-do list. With GetResponse system, creating new landing pages, lead magnets, and automations is much easier.

**Official Response from Mariana Neves:**

> Hi Paweł,

Thanks for taking the time to write such a thoughtful review! I'm really happy to hear you're finding our support team helpful and that you're successfully creating newsletters and landing pages. You make a fair point about the learning curve - there's definitely a lot to explore! But that's why we're always here to help. Keep the feedback coming, and don't hesitate to reach out if you need anything!

Best,
Mariana

  ### 23. Any Digital Agency's Dream.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ernesto H. | Strategic Partner, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 24, 2024

**What do you like best about GetResponse?**

Communicate<br>Email marketing<br>Push notifications<br>Chats<br>Build visibility<br>Website builder<br>Landing pages<br>Forms and popups<br>Paid ads<br>automate<br>AI campaigns<br>Automation<br>Autoresponders<br>Conversion funnel<br>Connect<br>Integrations and API<br>Ecommerce tools<br>Webhooks<br>Web Connect<br>share knowledge<br>Webinars<br>Premium newsletters<br>Courses<br>Creator's profile<br><br>ALL IN ONE BUT NOT CROWDED

**What do you dislike about GetResponse?**

Nothing comes to mind, so far so good I am loving it.

**What problems is GetResponse solving and how is that benefiting you?**

Agency organization and workflow. We are able to do more with less work. A time saver and a very cool solution in our hand.

**Official Response from Mariana Neves:**

> Thanks for this awesome review, Ernesto! 😊  Love that you're finding GetResponse comprehensive without feeling overwhelmed. That's exactly what we're going for! Keep rocking it, and if you ever need anything, just give us a shout! - Mariana

  ### 24. My experience with GetResponse has been AWESOME!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela J. | Owner, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 11, 2024

**What do you like best about GetResponse?**

I love how easy it is to use all the features and the software! There's a minimal learning curve and anytime I am stuck or unsure of something, there's immediate, live help available with a wonderful staff! I had to move two websites over, and it was done with ease! I am running most of my services through this system, and there's little need for additional systems or software. I use GetResponse daily and have so much fun creating newsletters, landing pages, and websites! Their AI system simplifies the process of building websites, landing pages, newsletters, and emails! Integration and implementation were an ease!

**What do you dislike about GetResponse?**

I can't use bought leads, even if they are verified by a reputable company and the people on the list have opted into receiving solicitations.

**What problems is GetResponse solving and how is that benefiting you?**

GetResponse is handling my email marketing, website support, webinar access, and client communication through my websites!

**Official Response from Mariana Neves:**

> Hi Angela,

Thank you so much for your incredibly positive feedback! It makes us so happy that your experience with GetResponse has been nothing short of awesome.

Regarding your concern about purchased leads, we completely understand where you're coming from. Our policy on this matter is however designed to maintain the highest quality and compliance standards for all our users. Your understanding and cooperation mean a lot to us.

We're genuinely grateful to have you as a valued member of the GetResponse community. It's a joy for us to support you with your email marketing, website support, webinars, and client communication needs. If you ever have any questions or need further assistance, please feel free to reach out. We're here to help in any way we can! 💪

Best,
Mariana

  ### 25. Fantastic Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** December 30, 2024

**What do you like best about GetResponse?**

The site is very easy to navigate. The support team are very clever and able to assist in any issues I have had

**What do you dislike about GetResponse?**

Some of the landing pages are a little clunky and not so easy to put into place

**What problems is GetResponse solving and how is that benefiting you?**

GetResponse makes it easy for the new email marketer to get started. The site has been of major benefit to me in realising my email marketing dreams.

**Official Response from Mariana Neves:**

> Thank you for your feedback! 😊 – Mariana



  ### 26. Great customer service

**Rating:** 3.5/5.0 stars

**Reviewed by:** Lauren P. | Administrator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 25, 2024

**What do you like best about GetResponse?**

It's great being able to access a live chat immediately upon needing help. Super useful.

**What do you dislike about GetResponse?**

A bit slow and clunky to use sometimes. Eg when trying to move items within an email.

**What problems is GetResponse solving and how is that benefiting you?**

GR is helping us to provide email marketing, making communication with our community easier.

**Official Response from Mariana Neves:**

> Thank you for your feedback, Lauren! 😊 – Mariana

  ### 27. A Balanced Insight of GetResponse

**Rating:** 3.5/5.0 stars

**Reviewed by:** Muhammad Aquilur R. | Soloproneur, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 24, 2024

**What do you like best about GetResponse?**

Support staff is very quick and responsive in tackling the issues

**What do you dislike about GetResponse?**

Well, I have just started to use the platform, but I think it is an awesome one

**What problems is GetResponse solving and how is that benefiting you?**

GetResponse successfully balances usability and functionality. Even while there is room for growth, especially in the areas of landing page flexibility and advanced feature training, it is still a good option for companies trying to streamline their marketing processes. In general, it's a useful tool to think about.

**Official Response from Mariana Neves:**

> Hi Muhammad,

Thanks so much for taking the time to write about your experience with us. I'm thrilled to hear our support team has been there for you right from the start - that's exactly what we aim for! 

It's awesome that you're finding the platform easy to use as a new customer. We’d love to learn more about your thoughts on the landing page flexibility! Please, feel free to drop us a line anytime at social@getresponse.com with your feedback.

Keep exploring all the features, and remember, our support team is always here if you need anything. We're really grateful to have you on board! 😊

Best,
Mariana

  ### 28. Easy to use email service provider with lots of tools!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Beth B. | Owner & Instructor, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 25, 2024

**What do you like best about GetResponse?**

I like that I can have lots of campaigns for my customers at different stages and for different products.

**What do you dislike about GetResponse?**

There are limitations with tagging and tracking individuals.

**What problems is GetResponse solving and how is that benefiting you?**

Keep in touch with my customers; communicate teaching and deals with them; share news and teachings; deliver content.

**Official Response from Mariana Neves:**

> Thank you for your feedback, Beth! 😊 – Mariana

  ### 29. My Favorite Email Marketing Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ivy F. | CEO, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 12, 2024

**What do you like best about GetResponse?**

I rely on GetResponse extensively for my marketing and communication needs with my clients and community. After switching from MailChimp a few years ago, I found GetResponse more comprehensive and accessible. The platform offers excellent value for the price, and their customer service is consistently available and supportive.

**What do you dislike about GetResponse?**

There are so many features that sometimes it's hard to choose which one.

**What problems is GetResponse solving and how is that benefiting you?**

Using GetResponse helps me consistently stay in touch with my clients and community. Their tools and systems allow me to automate various processes, such as creating landing pages, expanding my email list, and scheduling emails.

**Official Response from Mariana Neves:**

> Hi Ivy,

Thank you so much for your kind words! 🌟

It's wonderful to know our platform and support have made a positive impact. We understand that having many features can sometimes be a challenge, but we're here to help whenever you need it. 

We're truly grateful for your trust in GetResponse and are always here to support your success. 😊

Best,
Mariana

  ### 30. Easy to use, no learning curve.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lizi G. | Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 24, 2024

**What do you like best about GetResponse?**

We use it primarily for email marketing - our newsletter communication, and so far it's been super intuitive and straightforward. Allows us to design and adjust our designs as we go which is helpful based on how frequently we use the software. Various gif options to include, loads well and the preview option helps you see how the messages look in dark/light modes, on mobiles. I personally love the 'perfect timing' option which allows you to send the message at the most convenient time based on their past behaviour and their timezone. Customer support is always helpful and fast, which is a huge plus!

**What do you dislike about GetResponse?**

I would love to see more in-depth and customizable options for reporting whether for growth or email data, and for it to look a bit prettier.

**What problems is GetResponse solving and how is that benefiting you?**

Allows us to communicate with our loyal customer base regarding our updates, offers & promotions, our company and highlights. Keeps us connected and serves as a means of communication with those who are already aware of our company.

  ### 31. Great Marketing Platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** March 14, 2025

**What do you like best about GetResponse?**

The autoresponder function makes marketing a breeze

**What do you dislike about GetResponse?**

I wish I could use my LeadsLeap tracking links which are flagged as spam for some reason

**What problems is GetResponse solving and how is that benefiting you?**

email marketing automation

**Official Response from Justyna Sidor:**

> Thank you for your review! 
We're thrilled to hear that you find our autoresponder feature helpful in making marketing a breeze! Helping businesses automate their email marketing and drive results is what we do best.

We appreciate your feedback regarding LeadsLeap tracking links. Our system follows strict deliverability guidelines to ensure emails land in inboxes, and some links may get flagged for security reasons. However, we’d love to look into this further—please reach out to our support team so we can explore possible solutions!

Thanks again for choosing GetResponse! Wishing you continued success with your email marketing automation. 💙 - Justyna

  ### 32. Streamlined, Efficient, and User-Friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 08, 2024

**What do you like best about GetResponse?**

So far, each need has been met in terms of functionality. The support is also excellent with fast and thorough responses. I will happily continue to trust GetResponse and would recommend.

**What do you dislike about GetResponse?**

The features so far have met my needs, but it looks like I will have to upgrade at some point to have the setup perform in the customized way that I have in mind. But if it works flawlessly and to spec, it will be worth it.

**What problems is GetResponse solving and how is that benefiting you?**

It so far has allowed me to move forward with my vision without having to utilize a developer.

**Official Response from Mariana Neves:**

> Thank you so much for your feedback! 😊 – Mariana

  ### 33. Amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alicja S. | Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 05, 2024

**What do you like best about GetResponse?**

I recently started using GetResponse and I must say, it's incredibly user-friendly. The interface is intuitive, making it easy to navigate even for someone like me who is not very tech-savvy. What's even more impressive is their customer support team - they are absolutely amazing! Every time I reached out to them with a question or an issue, they were quick to respond and provided helpful solutions right away.

Overall, my experience with GetResponse has been fantastic. It has streamlined my email marketing efforts and helped me reach my audience more effectively. I highly recommend GetResponse to anyone looking for a reliable and user-friendly email marketing platform.

**What do you dislike about GetResponse?**

There is nothing I dislike about GetResponse :)

**What problems is GetResponse solving and how is that benefiting you?**

The ease of communication with my customers through the use of wonderful templates.

**Official Response from Mariana Neves:**

> Hi Alicja,

Wow, thank you so much for your glowing review! It absolutely made our day to hear about your fantastic experience with GetResponse.

We're thrilled that you find our platform incredibly user-friendly. Making sure our interface is intuitive and easy to navigate for users of all technical levels is something we strive for, so it's wonderful to hear that it's paying off for you. And we couldn't agree more about our customer support team—they're truly amazing, and we're so glad they've been able to help you out whenever you've needed assistance.

Thank you again for your kinds words and for being a part of the GetResponse community. 😊

Best,
Mariana

  ### 34. A Solid Newsletter Tool with Extra Features:

**Rating:** 4.0/5.0 stars

**Reviewed by:** Birgit H. | Business Owner, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 03, 2024

**What do you like best about GetResponse?**

I really like how easy GetResponse is to use—it's straightforward and intuitive. The pop-ups and forms are a nice touch, and they blend seamlessly into websites. Plus, knowing that it complies with GDPR regulations is a huge relief. And let's not forget about the chat feature—it's a great way to engage with visitors right on the site. Overall, GetResponse offers everything I need for effective email marketing, and more!

**What do you dislike about GetResponse?**

Occasionally, I've run into issues with the front end—it can be a bit finicky when it comes to changing fonts or sizes, which can be frustrating. Another annoyance is that invoices sometimes include VAT, even though it should be under reverse charge. It's a small hiccup, but it can be a hassle to sort out.

**What problems is GetResponse solving and how is that benefiting you?**

It makes my email marketing efforts more efficient and effective. Its user-friendly interface saves time, while its GDPR compliance ensures legal adherence. The variety of pop-ups and forms aids lead generation, and the chat feature enhances customer engagement. Overall, GetResponse streamlines my marketing efforts, improves compliance, and boosts customer interaction.

**Official Response from Abbie Turay:**

> Thank you for your positive feedback! We're glad to hear you find GetResponse easy to use and effective for your email marketing needs. 

We appreciate your note about the front-end issues and VAT on invoices; we're actively working on these. Your insights help us improve, and we're here to support you. Feel free to reach out with any further questions or suggestions!

Best,
Abbie

  ### 35. Gotten my solution with one chat

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edwin C. | Desktop Support Engineer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 05, 2024

**What do you like best about GetResponse?**

I can sign up with a free account and pay when I am more comfortable with it.

**What do you dislike about GetResponse?**

I have not really dug into the product yet and thus not able to give any negative point.

**What problems is GetResponse solving and how is that benefiting you?**

GetResponse is able to automate responding to my subscriber list and able to collect different lists.

**Official Response from Mariana Neves:**

> Thank you for your feedback, Edwin! - Mariana

  ### 36. Awesome Solution that is light years ahead of the competition

**Rating:** 5.0/5.0 stars

**Reviewed by:** Curt S. | President and Founder, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 12, 2024

**What do you like best about GetResponse?**

I love all aspects of the product.  Ease of use.  Functionality and I appreciate the automation tools.  I have not used the courseware products but will try them soon

**What do you dislike about GetResponse?**

Some of your reps know less than I do unfortunately.

**What problems is GetResponse solving and how is that benefiting you?**

You have helped me get my message out.

**Official Response from Mariana Neves:**

> Hi Curt,

Thanks for the great review! Love that you're getting so much out of our automation features. Super happy we're helping you get your message out there! 😊

I appreciate your honest feedback about our reps - we're always working to improve our team's knowledge.

And hey, when you dive into the courses, let us know what you think!

Best,
Mariana

  ### 37. A decent marketing automation platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jan Z. | Co-Founder, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** January 24, 2025

**What do you like best about GetResponse?**

The support is very helpful, the documentation is good, it's easy to use and implement.

**What do you dislike about GetResponse?**

Ready integrations in make are a little bit limited, you often need to use API

**What problems is GetResponse solving and how is that benefiting you?**

Sending marketing campaigns

**Official Response from Mariana Neves:**

> Thanks for your thoughtful review, Jan! We're happy our platform and support team are serving you well. You make a fair point about the ready integrations - we're working on expanding these. Thanks for the feedback, it helps us improve GetResponse for everyone. 💙 – Mariana

  ### 38. Fast Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Paul A. | Sales Consultant, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 23, 2024

**What do you like best about GetResponse?**

I had a technical issue with integrating Get response to another provider. The support team didn't stop at saying that it wasn't their purview. She directed me to the right resources to fix it. And fixed it was.

**What do you dislike about GetResponse?**

Nothing at the moment. I've been satisfied so far.

**What problems is GetResponse solving and how is that benefiting you?**

Fix email personalisation to my subscribers

**Official Response from Mariana Neves:**

> Thank you so much for your feedback, Paul! We're happy our support team could go the extra mile to help resolve your issue. If there's anything else we can assist with, always feel free to reach out. 😊  - Mariana

  ### 39. It is easy UI and UX so easily you can learn how to use it and providing a good number of services

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rich f. | Lead Generation Executive, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 09, 2025

**What do you like best about GetResponse?**

Help to create in email templates and providing the data and content as well.

**What do you dislike about GetResponse?**

As of now nothing, will update the team if i will think anyting needs to update.

**What problems is GetResponse solving and how is that benefiting you?**

Email marketing and monitoring

**Official Response from Mariana Neves:**

> Thank you for your feedback, Rich! We're thrilled you love how simple and powerful GetResponse is. Keep crushing those email campaigns!  💙 – Mariana

  ### 40. GetResponse is great and it does everything that I need to do with it.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Percy B. | Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 09, 2024

**What do you like best about GetResponse?**

You can quickly send emails in batches once you get the hang of it. The helpdesk is fast, responsive, and more importantly patient. I like how it quickly connects with my webpages and how fast I can set up a series of emails to help and guide my clients to my products.

**What do you dislike about GetResponse?**

I sometimes find that the presenter in the videos are speaking at a higher technical level than I am which causes me to search through the documentation to find out what they mean.

**What problems is GetResponse solving and how is that benefiting you?**

I needed the technology of collecting names and email address of clients and prospective clients to drive business growth. I have not taken the time to sort out the other offerings.

**Official Response from Mariana Neves:**

> Hi Percy,

Thank you so much for your review! We're happy that you're having such a positive experience with our support team; they put in a lot of effort to ensure our customers are well taken care of.

Your feedback on the video content is incredibly valuable to us. If you could provide more details, such as which specific videos could be clearer and more beginner-friendly, that would be immensely helpful. We're constantly updating our tutorials, so your input will help us improve it for everyone. Feel free to drop us a line at social@getresponse.com.

Big thanks again –  it's fantastic having you with us!

Best,
Mariana


  ### 41. Marketing Excellence with GetResponse MAX

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fellipe S. | Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 15, 2024

**What do you like best about GetResponse?**

As I celebrate my five-year journey with GetResponse MAX, I can't help but marvel at the transformative impact it has had on my marketing endeavors. This platform isn't just a tool – it's been a steadfast companion, empowering me to achieve unparalleled success in the ever-evolving landscape of digital marketing.

From day one, GetResponse MAX impressed me with its robust suite of features, intuitive interface, and unwavering reliability. Whether crafting intricate automation workflows, designing captivating email campaigns, or analyzing detailed performance metrics, GetResponse MAX has consistently exceeded my expectations.

**What do you dislike about GetResponse?**

One small thing I would improve is to give us the ability to send Push Notifications easily through the app or mobile interface.

**What problems is GetResponse solving and how is that benefiting you?**

Great deliverability, easy automation setup and unparalleled level of support provided by the GetResponse team.

  ### 42. Probably the best customers service you will get for an online email app

**Rating:** 5.0/5.0 stars

**Reviewed by:** jon B. | Crime Fiction Author, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 19, 2024

**What do you like best about GetResponse?**

It is always evolving, the tools are brilliant, but most of all customer service is top-notch! Problems are solved almost instantly with their very well-trained customer service operatives (real people, not the dreaded B.O.T.S).

**What do you dislike about GetResponse?**

It's all good for me! There's a learning curve, but it's such a great tool to help users engage with their subscribers and customers!

**What problems is GetResponse solving and how is that benefiting you?**

It provides me with the ability to connect with my reader's newsletter subscribers, whilst keeping me up to date with industry protocols.

**Official Response from Abbie Turay:**

> Hi Jon, 

Thank you for your glowing review! We're happy to hear that you appreciate our evolving tools and customer service team. It's wonderful to know that our team has been able to assist you promptly and effectively. We're here to support you as you continue to engage with your subscribers!

Best,
Abbie

  ### 43. User friendly, Great customer support!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eilat A. | Podcast Guest - I love having conversations that help :), Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** December 06, 2024

**What do you like best about GetResponse?**

I love how user friendly it is. Quick to learn and very convenient setup

**What do you dislike about GetResponse?**

Occasional upgrades change this around which is a bit annoying because I'm used to where things are.

**What problems is GetResponse solving and how is that benefiting you?**

Fantastic autoresponders set up. I use it to drop courses. Love the newsletter templates.

**Official Response from Mariana Neves:**

> Thank you for your feedback, Eilat! 😊 – Mariana

  ### 44. Lots of functionality - Easy to use once you get the hang of it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie G. | President/Lead Creator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 18, 2024

**What do you like best about GetResponse?**

The support is very responsive and helpful

**What do you dislike about GetResponse?**

Steep initial learning curve without a coach or guide to help you.

**What problems is GetResponse solving and how is that benefiting you?**

I didn't know how to build email lists. Get response was recommended for landing pages and autoresponders and I am loving the concept for e-commerce marketing

**Official Response from Mariana Neves:**

> Thanks for the great review, Julie! Super glad our support team's been helpful.  😊  - Mariana

  ### 45. Great Customer Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Louise G. | Finance Manager, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** December 28, 2024

**What do you like best about GetResponse?**

I needed some technical support and got it super quickly and efficiently.

**What do you dislike about GetResponse?**

Nothing so far. I've only recently joined but it's been very easy to use

**What problems is GetResponse solving and how is that benefiting you?**

I can set up Autoresponding emails

**Official Response from Mariana Neves:**

> Thank you for your feedback, Louise! 😊 – Mariana

  ### 46. Best Email Marketing Tool and The Best Customer Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pintu B. | Affiliate Marketing, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 06, 2024

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about GetResponse?**

Their Support team is too good and too fast response.. 24*7 They help thansk for the team,It's Very Simple and easy to use beginner friendly autoresponders.. and affordable pricing. Thank u getresponse ...Love it

**What do you dislike about GetResponse?**

Not found any downside yet...it's easy to use

**What problems is GetResponse solving and how is that benefiting you?**

It's easy: I couldn't make any sales without getresponse. It lets me build a list of subscribers. And it's because of these subscribers that I can then sell products.

**Official Response from Mariana Neves:**

> Hi Pintu,

Thanks for this amazing feedback! It makes our day to hear how our 24/7 support team has been there for you and that GetResponse is helping you build your subscriber list and drive sales. Love that you're finding it beginner-friendly too! 

Keep those sales coming - we're cheering you on!

Best,
Mariana

  ### 47. My experience setting up was overall pretty good minus the support getting the DKIM, DMARC and SPF

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ryan S. | President, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 16, 2024

**What do you like best about GetResponse?**

the reporting dashboard is the best part

**What do you dislike about GetResponse?**

none yet, I have just started using it!!

**What problems is GetResponse solving and how is that benefiting you?**

it is solving the issue of sending mass emails to my subscriber base

**Official Response from Mariana Neves:**

> Hi Ryan,

Thanks so much for your review! Glad to hear the reporting dashboard is working well for you. Starting out with email marketing can be tricky, especially with those technical DNS settings like DKIM and SPF. If you ever need assistance, our support team is here to help—don’t hesitate to reach out! 😊 

Best,
Mariana

  ### 48. Great tool for email marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marco F. | Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 23, 2024

**What do you like best about GetResponse?**

I have been using getresponse for more than 6 years now and subsequently switched to getresponse MAX, I have always been happy with these products. Very simple to use and with excellent support that helps you in times of need. I would definitely recommend it to other companies

**What do you dislike about GetResponse?**

I can't talk about the integration because I haven't dealt with it directly but I haven't found any flaws

**What problems is GetResponse solving and how is that benefiting you?**

I use getresponse MAX mainly for email marketing, it is easy to use and the management of contact lists is also quick and intuitive. We have also integrated it into a CRM so we can use transactional emails and these also work well without any problems

  ### 49. Get Response is an all in one small business solution that does everything and does it all very well

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin V. | owner, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 31, 2024

**What do you like best about GetResponse?**

It fulfills every business need and does so very well. Customer support is hands down the best in the business. I use GR every day in my business and it's super easy to use.

**What do you dislike about GetResponse?**

Nothing. I have found there to be noting that GR can not help me with.

**What problems is GetResponse solving and how is that benefiting you?**

Landing pages, email provider, contact list. It helps me run my entire business

**Official Response from Mariana Neves:**

> Hi Kevin,

Thank you so much for your wonderful review. We're happy to hear that our platform is fulfilling all your business needs and that you find our customer support to be the best in the industry - that means a lot to us!

Thank you for choosing us, and please don’t hesitate to reach out if you need any assistance. We’re always here to help! 💪

Best,
Mariana

  ### 50. Hi there. It's my pleasure to write a review for Get Response.

**Rating:** 5.0/5.0 stars

**Reviewed by:** shelby d. | Owner, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 23, 2024

**What do you like best about GetResponse?**

The dashboard is streamlined so it makes the snapshot view easy.

**What do you dislike about GetResponse?**

The lingo is different than other platforms, so it was confusing at first. An onboarding checklist would be great!

**What problems is GetResponse solving and how is that benefiting you?**

Keeping track of automated emails

**Official Response from Mariana Neves:**

> Thank you so much for taking the time to share your experience, Shelby! We’re happy you’re enjoying our dashboard. 😊 We appreciate your feedback on the lingo—it’s something we’re always looking to improve. An onboarding checklist is a great suggestion, I just passed it along to our team. If you need help navigating anything else, we’re always here to support you! - Mariana


## GetResponse Discussions
  - [What is GetResponse used for?](https://www.g2.com/discussions/getresponse-what-is-getresponse-used-for) - 2 comments, 1 upvote
  - [Is get response good?](https://www.g2.com/discussions/is-get-response-good) - 3 comments, 1 upvote
  - [How can you help us marketers with email copywriting and finding leads](https://www.g2.com/discussions/how-can-you-help-us-marketers-with-email-copywriting-and-finding-leads) - 1 comment, 1 upvote
  - [Is there an email series template designed for putting on webinars besides the obvious reminders?](https://www.g2.com/discussions/is-there-an-email-series-template-designed-for-putting-on-webinars-besides-the-obvious-reminders) - 2 comments, 1 upvote
  - [Why you should use Getresponse?](https://www.g2.com/discussions/why-you-should-use-getresponse) - 2 comments, 1 upvote

- [View GetResponse pricing details and edition comparison](https://www.g2.com/products/getresponse/reviews?page=3&source=search&section=pricing&secure%5Bexpires_at%5D=2026-09-29+17%3A23%3A59+-0500&secure%5Bsession_id%5D=d672eed1-03af-4c8d-8afc-91f10924eb81&secure%5Btoken%5D=82bcebe409ef1405ce3a6adcdbab0222887ee82369727b5965685de5428c39d0&format=llm_user)

## GetResponse Features
**Email Marketing**
- Email and Mobile Preview
- Manage Email Lists
- High-Volume Sending
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses
- Multi-user Account
- Surveys

**Email Marketing**
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses

**Online Marketing**
- Landing Pages and Forms
- Dynamic Content
- A/B Testing
- Mobile Optimized
- Search Tracking and Optimization
- Conversion Rate Optimization
- Multivariate Testing
- Customizable Forms

**Administration**
- Email Segmentation
- Detailed Server Logs
- Drip Campaigns
- Customer Segmentation

**Visitor Behavior**
- Monitoring
- Targeting
- Guided Selling

**Host Tools**
- Customizable Branding
- Role-based Access
- Recording
- Mobile Access

**Campaigns**
- Customize
- Scheduling
- Retarget
- Segmentation
- Triggered Notifications
- Customer Segmentation

**Templates**
- Text and Themes
- Stock Images
- Proofing
- Mobile Responsive

**Text Messaging**
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- Automatic URL Shortening
- MMS Marketing
- Personalization
- Transactional SMS
- Link Shortening
- SMS Messaging
- Scheduled Messaging
- Chat/Messaging
- 2-Way Messaging

**Training & eLearning**
- Content Creation
- Content Libraries
- Interactive Content
- Question Library

**Page Customization**
- Drag and Drop
- Templates
- Advanced Customization
- Content Library
- Email Templates

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Lead Management**
- Marketing Lead Database
- Data Quality Management
- Segmentation
- Lead Scoring and Grading
- Lead Nurturing
- Email Tracking
- Automated Alerts and Tasks
- CRM Lead Integration
- Third-Party Integrations
- Real-Time Data
- Social Marketing
- Email Marketing
- Multi-Channel Marketing
- Conversion Tracking
- ROI Tracking
- Activity Tracking
- Engagement Tracking
- Campaign Segmentation
- Search Marketing
- SMS Marketing
- Website Visitor Tracking

**Integrations**
- Event Tracking API
- Mail Send API
- Activity Dashboard
- Activity Tracking
- A/B Testing

**Analysis**
- Application Attribution
- Campaign Analysis
- Uninstall Tracking
- Activity Dashboard
- Multi-Channel Attribution
- ROI Tracking
- Engagement Tracking
- Behavior Tracking
- Activity Tracking
- Conversion Tracking

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing
- Real-Time Notifications
- Real-time Consumer-facing Chat

**Marketing Operations**
- ROI Tracking
- Data Collection
- Customer Insights
- Multi-User Access
- Spend Management
- White Label
- Multi-Channel Data Collection
- Engagement Tracking
- Keyword Tracking
- Behavior Tracking
- Campaign Tracking
- Conversion Tracking
- SEO Management
- Tag Management
- Real-Time Data
- Activity Tracking
- Click Tracking
- Contact Management
- Content Management
- Lead Management
- Email Management
- Campaign Management
- Channel Management
- Template Management
- Workflow Management

**Customizations**
- Templates
- Drag and Drop
- HTML Input
- Domain Name
- Custom Domains
- Customizable Forms
- Customizable Branding
- Customizable Templates

**Templates**
- Library
- Customization
- Optimization

**Attendee Tools**
- Registration
- Attendee Live Chat
- Polls and Surveys

**Analytics**
- Campaign Performance
- Audience Insights
- Drip Campaigns

**Edit**
- Pre-Made
- Build
- HTML

**Page Optimization**
- A/B Testing
- Mobile Responsive
- Web Analytics
- SEO
- Real-Time Analytics
- Campaign Analytics
- Reporting/Analytics

**Agentic AI - Course Authoring**
- Adaptive Learning
- Natural Language Interaction
- Assignment Management
- Asynchronous Learning
- Synchronous Learning
- Self-paced Learning
- Interactive Learning
- Blended Learning
- Role-Based Permissions
- Multi-Language

**Additional Functionality**
- Audio/Video Recording
- Collaboration Tools
- Video Management
- Video Support
- Assessment Management
- Course Authoring
- Course Publishing
- AI Copilot
- Customizable Reports
- Mobile Access
- Video Streaming
- Generative AI
- SCORM Compliance
- Access Controls/Permissions
- Data Import/Export
- Surveys & Feedback
- VR/AR Compatibility
- Customizable Templates
- Drag & Drop
- User Management
- Template Management
- Gamification
- Progress Reports
- Learning Management
- Customizable Questions
- Content Management
- Compliance Management
- Third-Party Integrations
- Activity Tracking
- Certification & Licensing
- Real-Time Data
- Reporting & Statistics
- Activity Dashboard
- Storyboarding
- Single Sign On
- Progress Tracking
- Tests/Assessments
- Customizable Branding
- API
- Training Management
- Media Import
- Quizzes
- Instructor-Led Courses
- Multimedia Support
- Commenting/Notes
- Alerts/Notifications
- PowerPoint Conversion

**Campaign Management**
- Program Management
- Event / Webinar Marketing
- Campaign Management
- Workflow Management
- Template Management

**Platform**
- Custom Tracking Domain
- Multiple Domains
- Dedicated IP
- Documentation
- Sender Reputation Management
- Enterprise Scalability
- Performance and Reliability
- Workflow Management
- List Management
- Template Management
- Email Management
- Subscription Management
- Click Tracking

**Campaigns**
- Proximity Marketing
- Alerts/Notifications
- Bulk SMS
- Two-Way Text Messaging
- Email Campaigns
- Audience Segmentation
- Campaign Segmentation
- Drip Campaigns
- Multi-Campaign
- Email Marketing
- Multi-Channel Marketing
- Location-Based Marketing
- SMS Marketing
- Real-Time Notifications
- Mobile Alerts

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

**Growth**
- SEO
- Site Analytics
- Marketing Tools
- E-Commerce
- Hosting
- Online Booking Tools
- Website Analytics

**Personalization**
- Recommendation
- Content
- Cart Abandonment
- Search
- Personalization Engine
- Product Recommendations
- A/B Testing
- Personalized Messaging

**Post-Event Tools**
- Reporting/Analytics
- Attendee Reports

**Logistics**
- Analytics
- Issues
- Integrations

**Optimization**
- A/B Testing
- Personalization
- Rich Notifications
- Integrations
- App Notifications
- SMS Notifications
- Web Notifications

**Integrations**
- E-Commerce Integration
- Third-Party Integrations
- Domain Integration
- Social Media Integration
- Multi-Channel Marketing

**Additional Functionality**
- Third-Party Integrations
- Customizable Branding
- Email Monitoring
- Generative AI
- Mobile Access
- WYSIWYG Editor
- Real-Time Data
- Unsubscribe Database
- AI Copilot
- Drag & Drop
- Geolocation
- Event Triggered Actions
- Simple Mail Transfer Protocol (SMTP)
- Contact Database
- Campaign Analytics
- SMS Messaging
- Customizable Forms
- Autoresponders
- Email Marketing
- Message Personalization
- Reporting/Analytics
- Dynamic Content
- Customizable Fields
- Campaign Scheduling
- Email Distribution

**Additional Functionality**
- Real-Time Analytics
- Email Management
- API
- Single Sign On
- Search/Filter
- Collaboration Tools
- Third-Party Integrations
- Activity Dashboard
- Canned Responses
- Surveys & Feedback
- Reporting/Analytics
- Transfers/Routing
- Geotargeting
- Interaction Tracking
- CRM
- Transcripts/Chat History
- Document Storage
- Screen Sharing
- Contact Management
- Autoresponders
- Multi-Channel Communication
- Mobile Access
- AI Copilot
- Offline Form
- Real-Time Monitoring
- Support Ticket Management
- File Sharing

**Social**
- Social Sharing
- Social Campaigns
- Social Media Engagement
- Social Media Advertising
- Drip Campaigns
- Multi-Campaign

**Engagement**
- Coupons and Promotions
- Social Promotion

**Campaign Activity**
- Campaign Insights
- Reports and Dashboards
- Campaign Stickiness
- Multichannel Tracking
- Brand Optimization
- Predictive Analytics
- Multi-Campaign
- Campaign Analytics
- Website Analytics
- Conversion Rate Optimization
- Drip Campaigns
- Visual Analytics
- Real-Time Analytics
- Customizable Reports

**Content**
- Email Integrations
- Content Management
- Permissions
- WordPress Tool
- Design Management
- Website Management
- eCommerce Management
- SEO Management
- Website Integration
- Social Media Integration
- Third-Party Integrations

**Multichannel**
- Web
- Email
- Mobile

**Integrations**
- Social Media Integration
- Third-Party Integrations

**SMS Platform**
- Reporting
- Marketing Automation
- White Label
- Text-to-Landline
- Short Codes
- API Integration
- QR Codes

**Support**
- Customer Support

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- Generative AI
- Lead Generation

**Agentic AI - Marketing Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance
- Third-Party Integrations
- Social Media Integration

**Agentic AI - Push Notification**
- Autonomous Task Execution
- Adaptive Learning
- Proactive Assistance
- AI/Machine Learning

**Additional Functionality**
- Shopping Cart
- Online Store Builder
- Real Time Editing
- Multi-Language
- Landing Pages/Web Forms
- CRM
- API
- Activity Tracking
- Generative AI
- Alerts/Notifications
- Visitor Tracking
- Survey Builder
- Auto Update
- Widgets
- AI Copilot
- SSL Security
- Data Import/Export
- Customizable Fields
- Activity Dashboard
- Media Library
- WYSIWYG Editor

**Additional Functionality**
- Multi-Channel Marketing
- API
- Drag & Drop
- Communication Management
- Event Triggered Actions
- Multi-Language
- Reporting/Analytics
- Template Management
- Geotargeting
- Customer Journey Mapping
- Subscriber Management
- Generative AI
- Visual Workflow Management
- Authentication
- Conversion Tracking
- Behavior Tracking
- Engagement Tracking
- Contact Management
- AI Copilot
- Campaign Management
- Notification Editor
- Workflow Automation

**Additional Functionality**
- Event Marketing
- Social Promotion
- Multi-Channel Marketing
- Generative AI
- Data Import/Export
- Lead Generation
- Campaign Segmentation
- Customizable Forms
- Reporting & Statistics
- Monitoring
- AI Copilot
- Customizable Templates
- Email Templates
- Web Forms
- Lead Capture
- Customizable Branding
- Real-Time Reporting
- Campaign Planning
- A/B Testing
- CRM
- Customer Segmentation
- Campaign Scheduling
- Alerts/Notifications
- Autoresponders
- Drag & Drop
- Event Triggered Actions
- Email Marketing
- API
- Customizable Fields
- Contact Database
- Data Visualization
- Ad hoc Reporting
- Performance Metrics
- Data Source Connectors
- Search/Filter
- Multi-Channel Attribution
- Customer Journey Mapping
- KPI Monitoring
- Cohort Analysis

**Reporting & Analytics**
- A/B Testing
- Basic Reporting

**Reporting & Analytics**
- Basic Reporting
- Web Analytics
- ROI Analytics
- Revenue Analytics
- SEO / Keyword Analytics
- Behavior Analytics
- Real-Time Analytics
- Campaign Analytics
- Website Analytics
- Visual Analytics
- Sales Analytics

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**Platform**
- Optimization
- Integrations - Mobile Marketing
- Internationalization
- Social Media Integration
- Third-Party Integrations

**Administration **
- Marketing Campaigns
- Reports & Analytics
- User Data
- Integrations

**Agentic AI - Landing Page Builders**
- Cross-system Integration

**Agentic AI - Webinar**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - SMS Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Campaign Planning
- Multi-Language

**Agentic AI - Email Template Builder**
- Autonomous Task Execution
- Cross-system Integration

**Additional Functionality**
- Campaign Segmentation
- Form Builder
- Contact Management
- Website Management
- API
- Drip Campaigns
- Email Marketing
- Event Triggered Actions
- Website Publishing Options
- Engagement Tracking
- Email Management
- Customizable Branding
- Template Management
- Conversion Rate Optimization
- Alerts/Notifications
- Customizable Forms
- SEO Management
- Real Time Editing
- Conversion Tracking
- Campaign Management
- Forms Management
- Widgets
- Lead Management
- Customizable Fields
- Activity Dashboard
- Autoresponders
- WYSIWYG Editor
- CRM
- Activity Tracking
- Design Management
- Content Management
- Responsive Web Design
- Reporting & Statistics
- Lead Capture
- AI Copilot
- Customer Segmentation
- Web Forms

**Additional Functionality**
- Electronic Hand Raising
- Surveys & Feedback
- On-Demand Webinars
- Email Reminders
- AI Copilot
- Customizable Templates
- Content Management
- Social Promotion
- Audience Engagement
- Presentation Streaming
- Contact Management
- Quizzes
- Video Support
- User Management
- Real-Time Data
- Alerts/Notifications
- Breakout Rooms
- Video Conferencing
- Event Management
- Polls/Voting
- API
- File Sharing
- Calendar Management
- Screen Sharing
- Generative AI
- Registration Management
- Engagement Tracking
- Q&A Management
- Multi hosts
- Event Scheduling
- CRM
- Document Storage
- Whiteboard
- Activity Dashboard
- Two-Way Audio & Video
- Meeting Management
- Video Streaming

**Platform**
- Customization 
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Performance and Reliability
- Output Document Generation
- Lead Generation
- Content Management
- Lead Management
- List Management
- Mobile Access

**Agentic AI - E-Commerce Personalization**
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Mobile Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Campaign Planning

**AI Automation - SMS Marketing**
- AI SMS

**Additional Functionality**
- Visual Analytics
- Autoresponders
- Landing Pages/Web Forms
- Campaign Analytics
- Reporting & Statistics
- Campaign Scheduling
- Contact Management
- Text-to-Win
- CRM
- AI Copilot
- Data Import/Export
- Contextual Targeting
- Real-Time Data
- Mobile Access
- API
- Coupons
- Customizable Templates
- Drag & Drop
- A/B Testing
- Generative AI
- Real-Time Analytics
- Campaign Management
- Event Triggered Actions
- Real-Time Reporting
- Contact Database
- Customizable Branding
- Reminders

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - Marketing Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Campaign Planning

**AI Content Generation - SMS Marketing**
- AI SMS

**Additional Functionality**
- Campaign Scheduling
- Reputation Management
- Polls/Voting
- Compliance Management
- Customer Segmentation
- Landing Pages/Web Forms
- AI Copilot
- API
- Text-to-Win
- Mobile Coupons
- Natural Language Processing
- Customizable Templates
- Drip Campaigns
- Contact Management
- Activity Tracking
- Communication Management
- Reporting/Analytics
- Keyword Tracking
- Multi-Campaign
- Mass Texting
- Interaction Tracking
- Alerts/Notifications
- Consent Management
- Engagement Tracking
- Open Rate Tracking
- Generative AI
- Automated Responses
- Reporting & Statistics
- Templates
- Survey Builder
- Contact Database
- Real-Time Notifications
- Customizable Fields
- Reminders
- Mobile Alerts
- Automated Scheduling
- Campaign Management
- MMS
- Event Triggered Actions
- Mobile Keywords
- Audience Targeting
- Activity Dashboard
- Template Management
- Autoresponders
- Survey/Poll Management

**Agentic AI - Email Marketing**
- Autonomous Task Execution
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Cross-system Integration

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- CRM Integration
- Social Media Integration
- E-Commerce Integration
- Third-Party Integrations

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- Social Media Integration

**Additional Functionality**
- Social Promotion
- Customizable Branding
- Monitoring
- CRM
- Reporting & Statistics
- Live Chat
- Customer Journey Mapping
- Generative AI
- Mass Texting
- Drag & Drop
- Email Templates
- Automated Scheduling
- Campaign Scheduling
- AI Copilot
- Social Media Monitoring
- Activity Dashboard
- Lead Capture
- Customizable Templates
- Marketing Automation
- Event Triggered Actions
- Marketing Calendar
- Customizable CTAs
- Multi-Channel Communication
- Data Import/Export
- Lead Qualification

**Additional Functionality**
- Personalization
- Autoresponders
- Customer Segmentation
- Newsletter Management
- AI Copilot
- WYSIWYG Editor
- Engagement Tracking
- Preview Functionality
- Email Tracking
- Email Campaign Management
- Landing Pages/Web Forms
- Customizable Branding
- Lead Capture
- Mobile Optimization
- Customer Journey Mapping
- ROI Tracking
- Activity Dashboard
- Customizable Fields
- Reporting/Analytics
- Click Tracking
- List Management
- GDPR Compliance
- Subscriber Management
- Email Sequences
- Campaign Scheduling
- Event Triggered Actions
- Multi-Language
- Template Management
- Customizable CTAs
- Real-Time Analytics
- Dynamic Content
- CAN-SPAM Compliance
- Multi-Channel Marketing
- HTML Editor
- Contact Management
- Drip Campaigns
- Campaign Analytics
- Product Recommendations
- Image Library
- Workflow Automation

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