Compare HubSpot Sales Hub and Pipedrive 
At a Glance
Market Segments
Small-Business (60.8% of reviews)
Small-Business (72.6% of reviews)
Entry-Level Pricing
$0.00
$24.00 1 Seats Per Month
HubSpot Sales Hub
Star Rating
(13,624)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansPipedrive
Star Rating
(2,983)4.3 out of 5
Market Segments
Small-Business (72.6% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in ease of use, with users appreciating its intuitive interface and powerful sales automation tools. One user mentioned, "It's like having an assistant, telling me what to do every day," highlighting how the platform effectively manages daily tasks and reminders.
- Users say HubSpot Sales Hub offers superior customization options, allowing for unique object tracking tailored to specific business needs. Reviewers noted that while it takes time to master, the ability to customize deals significantly enhances their project management capabilities.
- According to verified reviews, Pipedrive's search functionality is a standout feature, making it easy for users to sort clients by various criteria. This capability was praised for its efficiency, especially in fast-paced environments where quick access to information is crucial.
- Reviewers mention that HubSpot Sales Hub shines in onboarding new users, with many finding the setup process straightforward. Users highlighted the effectiveness of the automation features and the ease of integrating new team members into the system.
- G2 reviewers report that while Pipedrive has strong mobile app capabilities, HubSpot Sales Hub's AI features, such as the note-taker for sales calls, provide a significant advantage in enhancing productivity and sales intelligence, making it a preferred choice for daily sales management.
- Users say that both platforms have robust support systems, but HubSpot Sales Hub edges out with slightly higher ratings in quality of support. Reviewers appreciate the comprehensive resources available, including a well-structured knowledge base and responsive customer support.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
HubSpot Sales Hub
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.6
9,919
8.5
2,583
Ease of Use
8.7
10,808
8.9
2,620
Ease of Setup
8.4
4,774
8.7
1,627
Ease of Admin
8.6
3,158
8.6
1,021
Quality of Support
8.6
8,932
8.4
2,208
Has the product been a good partner in doing business?
8.7
3,110
8.7
989
Product Direction (% positive)
8.7
9,495
8.8
2,544
Features by Category
Sales Force Automation
8.7
6113
|
Verified
8.5
2041
|
Verified
Feature Not Available
Feature Not Available
8.6
5988
|
Verified
8.9
2104
|
Verified
8.6
6157
|
Verified
8.6
2096
|
Verified
7.8
4202
|
Verified
7.7
1614
|
Verified
8.5
5078
|
Verified
8.4
1120
|
Verified
7.8
3261
|
Verified
7.7
1615
|
Verified
7.8
3168
|
Verified
7.7
1569
8.2
2462
7.8
1674
Marketing Automation
8.7
5402
|
Verified
7.5
1513
|
Verified
8.5
5059
|
Verified
7.5
1492
|
Verified
8.7
5236
|
Verified
8.5
1849
|
Verified
8.1
4446
|
Verified
7.5
1448
|
Verified
Customer Support
8.3
3635
|
Verified
7.9
1008
8.1
2466
7.8
988
8.4
3301
|
Verified
8.0
1019
8.0
3279
|
Verified
7.5
1476
8.2
3510
|
Verified
7.7
961
Reporting & Analytics
8.2
5809
|
Verified
8.0
1872
|
Verified
8.4
6136
|
Verified
8.3
1959
|
Verified
8.0
4293
|
Verified
7.9
1720
|
Verified
Mobile & Social
8.0
3808
|
Verified
7.6
1424
|
Verified
8.1
2461
|
Verified
7.4
1376
|
Verified
7.7
4129
|
Verified
7.9
1590
|
Verified
Platform
8.1
2927
|
Verified
8.2
1343
|
Verified
8.3
2559
|
Verified
8.3
1335
8.5
2985
|
Verified
8.4
1358
|
Verified
8.1
2283
|
Verified
8.2
1169
|
Verified
7.5
1977
7.3
1059
|
Verified
8.0
2579
|
Verified
7.8
1171
8.6
2993
|
Verified
8.7
1325
|
Verified
8.0
1667
7.8
1125
Integration
8.4
2266
|
Verified
8.1
1228
|
Verified
8.2
2379
|
Verified
8.0
1163
|
Verified
8.1
2231
|
Verified
7.9
1094
|
Verified
Generative AI
7.4
678
Feature Not Available
Agentic AI - CRM
7.2
217
7.3
169
7.2
214
7.6
172
7.3
214
7.5
170
7.1
215
7.3
169
7.0
214
7.3
169
7.1
213
7.3
169
7.2
213
7.6
172
Email Marketing
Not enough data
8.2
210
Not enough data
8.2
211
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
211
Not enough data
8.2
206
Not enough data
7.9
205
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
226
Not enough data
7.8
223
Not enough data
7.9
220
Not enough data
8.2
220
Not enough data
7.2
213
Not enough data
7.3
210
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
527
Not enough data
8.6
623
Not enough data
8.9
651
Not enough data
8.9
659
Not enough data
Organization
9.0
680
Not enough data
8.8
666
Not enough data
8.7
604
Not enough data
Performance Analysis
8.3
557
Not enough data
8.8
668
Not enough data
Sales Analysis
Feature Not Available
Not enough data
8.7
619
Not enough data
Generative AI
8.2
157
Not enough data
8.3
157
Not enough data
Agentic AI - AI Sales Assistant
7.8
21
Not enough data
8.0
20
Not enough data
8.0
21
Not enough data
8.0
21
Not enough data
8.1
21
Not enough data
8.1
21
Not enough data
8.3
21
Not enough data
Integrated Workflows
8.8
1637
Not enough data
9.0
1683
Not enough data
8.3
1440
Not enough data
8.2
1336
Not enough data
8.8
1524
Not enough data
8.7
1387
Not enough data
8.5
1303
Not enough data
Repeatability and Reportability
8.6
1478
Not enough data
8.7
1550
Not enough data
8.6
1521
Not enough data
8.1
1394
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1244
Not enough data
8.1
1211
Not enough data
8.1
1202
Not enough data
7.8
1083
Not enough data
7.7
1030
Not enough data
Generative AI
7.3
494
Not enough data
Agentic AI - Sales Engagement
7.0
180
Not enough data
7.1
180
Not enough data
7.1
181
Not enough data
7.3
180
Not enough data
7.1
181
Not enough data
7.2
181
Not enough data
7.1
183
Not enough data
Call Analytics
8.2
303
Not enough data
8.0
270
Not enough data
8.0
279
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
7.5
244
Not enough data
Not enough data
Not enough data
Generative AI
7.7
113
Not enough data
Agentic AI - Conversation Intelligence
7.5
26
Not enough data
7.6
26
Not enough data
7.8
27
Not enough data
7.4
26
Not enough data
7.8
25
Not enough data
7.4
25
Not enough data
7.6
26
Not enough data
Responses
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
Platform
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Not enough data
Autonomy - AI Agents
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
Generative AI
9.1
9
Not enough data
9.1
9
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Integrations
8.3
524
Not enough data
9.0
721
Not enough data
8.3
590
Not enough data
8.4
578
Not enough data
7.7
489
Not enough data
Branding & Customizatio
8.6
630
Not enough data
8.7
650
Not enough data
8.4
571
Not enough data
Automatic Rules & Configurations
8.7
624
Not enough data
8.9
633
Not enough data
8.5
590
Not enough data
Agentic AI - Business Scheduling
7.7
48
Not enough data
7.6
47
Not enough data
Agentic AI - Visitor Identification
6.0
17
Not enough data
Agentic AI - Sales Performance Management
6.6
82
7.2
66
6.8
82
7.3
65
6.6
82
7.4
64
Incentives
7.9
770
6.9
391
8.1
849
|
Verified
7.4
400
7.5
720
|
Verified
Feature Not Available
8.3
944
7.1
395
Personalization
8.4
968
7.7
414
8.5
1100
|
Verified
7.9
408
8.8
1199
|
Verified
8.3
428
8.5
991
|
Verified
8.0
411
Administrative
8.6
1022
|
Verified
7.8
408
8.4
903
|
Verified
7.7
401
8.3
857
7.5
387
Agentic AI - Email Tracking
6.9
118
7.7
56
6.9
118
7.8
57
6.9
118
7.7
57
6.9
118
7.5
55
6.9
117
7.6
56
6.8
118
7.8
56
6.9
119
8.1
55
Analytics
8.7
2097
8.0
255
8.8
2083
8.2
256
Feature Not Available
8.1
249
Customizations
8.8
2135
8.2
267
8.9
2136
8.3
256
8.8
2231
8.3
269
Feature Not Available
7.9
257
8.9
2210
8.3
258
Generative AI
7.5
485
Feature Not Available
Agentic AI - Sales Analytics
7.0
107
7.3
57
7.1
105
7.4
58
7.3
103
7.4
58
7.3
105
7.3
58
7.2
104
7.3
57
Data Sourcing
8.3
1355
7.8
425
8.4
1425
8.0
431
8.2
1291
7.9
426
8.6
1544
8.4
435
8.4
1388
8.0
420
Predictive Analytics
8.1
1346
7.7
422
8.2
1304
7.8
424
7.8
1133
7.4
407
7.9
1264
7.7
416
Sales Management
8.8
1553
8.7
441
7.9
1246
7.6
410
8.4
1408
8.3
419
8.9
1619
8.7
442
Agentic AI - Outbound Call Tracking
7.5
63
Not enough data
7.1
61
Not enough data
Calling
8.6
1192
Not enough data
8.1
984
Not enough data
8.6
1152
Not enough data
8.7
1183
Not enough data
7.9
71
Not enough data
Contacts
8.7
1258
Not enough data
8.4
1100
Not enough data
8.6
1160
Not enough data
Insights
9.0
1346
Not enough data
8.7
1187
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1091
Not enough data
7.6
67
Not enough data
Agentic AI - Sales Enablement
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Not enough data
Content Management
8.4
804
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
812
Not enough data
8.4
799
Not enough data
Analytics
8.4
884
Not enough data
8.5
884
Not enough data
8.4
827
Not enough data
8.3
801
Not enough data
Learning Management - Sales Enablement
7.5
40
Not enough data
7.5
40
Not enough data
7.8
41
Not enough data
Revenue Enablement - Sales Enablement
7.4
39
Not enough data
7.3
40
Not enough data
7.5
40
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Pipedrive are categorized as Sales Analytics, Email Tracking, Sales Performance Management, and CRM
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Visitor Identification, AI Agents For Business Operations, and Insurance CRM
Pipedrive is categorized as Email Marketing and Online Form Builder
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.5%
Computer Software
10.9%
Information Technology and Services
10.1%
Marketing and Advertising
10.0%
Financial Services
4.2%
Real Estate
3.3%
Other
61.5%
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?
4 Comments
JA
HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by:
Giving a clear view of all leads and deals.
Automating...Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
AC
PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal...Read more
What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?
2 Comments
JB
In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people...Read more
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