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At a Glance
Market Segments
Small-Business (60.8% of reviews)
Small-Business (72.4% of reviews)
Entry-Level Pricing
$0.00
$24.00 1 Seats Per Month
HubSpot Sales Hub
Star Rating
(13,301)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansPipedrive
Star Rating
(2,803)4.3 out of 5
Market Segments
Small-Business (72.4% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in Ease of Use with a score of 8.9, making it intuitive for small businesses to navigate, while HubSpot Sales Hub, with a score of 8.7, is slightly less user-friendly, particularly for those new to CRM systems.
- Reviewers mention that Pipedrive's Opportunity & Pipeline Management features score 8.8, allowing users to effectively track sales processes, whereas HubSpot Sales Hub scores 8.5, indicating it may not be as robust in this area.
- G2 users highlight that HubSpot Sales Hub offers superior Email Marketing capabilities with a score of 8.7 compared to Pipedrive's 7.5, making it a better choice for businesses focused on email campaigns and outreach.
- Users on G2 report that Pipedrive's Customer Support Portal scores 7.8, which is lower than HubSpot Sales Hub's 8.2, suggesting that HubSpot provides a more comprehensive support experience for users needing assistance.
- Reviewers mention that Pipedrive shines in Task / Activity Management with a score of 8.6, which helps users stay organized, while HubSpot Sales Hub's score of 8.5 indicates it may not offer as many features in this area.
- Users say that Pipedrive's Performance and Reliability score of 8.7 is a strong point, ensuring consistent uptime and functionality, while HubSpot Sales Hub's score of 8.6 is slightly lower, indicating a minor edge for Pipedrive in this critical area.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
HubSpot Sales Hub
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.6
9,703
8.5
2,477
Ease of Use
8.7
10,583
8.9
2,513
Ease of Setup
8.3
4,564
8.7
1,534
Ease of Admin
8.6
3,095
8.6
992
Quality of Support
8.6
8,736
8.4
2,118
Has the product been a good partner in doing business?
8.7
3,049
8.7
960
Product Direction (% positive)
8.7
9,282
8.8
2,441
Features by Category
Sales Force Automation
8.7
6007
|
Verified
8.5
1996
|
Verified
Feature Not Available
Feature Not Available
8.5
5859
|
Verified
8.8
2032
|
Verified
8.5
6060
|
Verified
8.6
2045
|
Verified
7.8
4174
|
Verified
7.7
1606
|
Verified
8.5
5029
|
Verified
8.3
1097
|
Verified
7.8
3230
|
Verified
7.7
1607
|
Verified
7.8
3137
|
Verified
7.7
1562
8.2
2430
7.8
1664
Marketing Automation
8.7
5354
|
Verified
7.5
1494
|
Verified
8.5
5025
|
Verified
7.5
1480
|
Verified
8.7
5160
|
Verified
8.5
1816
|
Verified
8.1
4417
|
Verified
7.5
1443
|
Verified
Customer Support
8.3
3607
|
Verified
7.9
1002
8.2
2440
7.8
983
8.4
3274
|
Verified
8.0
1013
8.0
3256
|
Verified
7.5
1471
8.3
3488
|
Verified
7.7
956
Reporting & Analytics
8.2
5728
|
Verified
8.0
1850
|
Verified
8.4
6086
|
Verified
8.3
1937
|
Verified
7.9
4261
|
Verified
7.9
1713
|
Verified
Mobile & Social
8.0
3785
|
Verified
7.6
1419
|
Verified
8.1
2436
|
Verified
7.4
1373
|
Verified
7.7
4104
|
Verified
7.9
1580
|
Verified
Platform
8.1
2889
|
Verified
8.2
1330
|
Verified
8.3
2505
|
Verified
8.3
1313
8.5
2963
|
Verified
8.4
1350
|
Verified
8.1
2270
|
Verified
8.2
1165
|
Verified
7.5
1964
7.3
1057
|
Verified
8.0
2564
|
Verified
7.8
1166
8.6
2962
|
Verified
8.7
1315
|
Verified
8.0
1653
7.8
1120
Integration
8.4
2255
|
Verified
8.1
1222
|
Verified
8.2
2356
|
Verified
8.0
1155
|
Verified
8.1
2216
|
Verified
7.9
1088
|
Verified
Generative AI
7.4
661
Feature Not Available
Agentic AI - CRM
7.1
200
7.3
165
7.1
198
7.6
166
7.3
197
7.5
164
7.1
199
7.3
165
7.0
198
7.3
164
7.0
198
7.3
166
7.1
198
7.6
166
Email Marketing
Not enough data
8.2
208
Not enough data
8.2
209
Not enough data
7.8
204
Not enough data
8.2
207
Not enough data
8.3
209
Not enough data
8.1
205
Not enough data
7.9
203
Not enough data
8.2
202
Not enough data
7.5
196
Reporting & Analytics
Not enough data
7.5
191
Not enough data
8.1
203
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
23
Not enough data
6.8
23
Not enough data
7.3
23
Not enough data
7.6
23
Not enough data
7.5
23
Integration
Not enough data
8.2
224
Not enough data
7.8
221
Not enough data
7.9
218
Not enough data
8.2
218
Not enough data
7.2
212
Not enough data
7.3
209
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
526
Not enough data
8.6
622
Not enough data
8.8
650
Not enough data
8.9
657
Not enough data
Organization
9.0
679
Not enough data
8.8
665
Not enough data
8.6
603
Not enough data
Performance Analysis
8.3
557
Not enough data
8.8
666
Not enough data
Sales Analysis
8.5
561
Not enough data
8.7
617
Not enough data
Generative AI
8.2
155
Not enough data
8.3
156
Not enough data
Agentic AI - AI Sales Assistant
7.8
20
Not enough data
7.9
19
Not enough data
7.9
20
Not enough data
7.9
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
8.3
20
Not enough data
Integrated Workflows
8.8
1619
Not enough data
9.0
1661
Not enough data
8.3
1430
Not enough data
8.2
1330
Not enough data
8.8
1508
Not enough data
8.7
1371
Not enough data
8.6
1297
Not enough data
Repeatability and Reportability
8.6
1470
Not enough data
8.7
1537
Not enough data
8.6
1510
Not enough data
8.1
1387
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1238
Not enough data
8.1
1205
Not enough data
8.2
1196
Not enough data
7.8
1077
Not enough data
7.7
1023
Not enough data
Generative AI
7.3
488
Not enough data
Agentic AI - Sales Engagement
7.0
173
Not enough data
7.2
174
Not enough data
7.2
175
Not enough data
7.3
174
Not enough data
7.2
175
Not enough data
7.3
175
Not enough data
7.2
176
Not enough data
Call Analytics
8.2
299
Not enough data
7.9
267
Not enough data
8.0
276
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.5
241
Not enough data
7.7
251
Not enough data
Generative AI
7.6
110
Not enough data
Agentic AI - Conversation Intelligence
7.4
24
Not enough data
7.4
24
Not enough data
7.6
24
Not enough data
7.2
24
Not enough data
7.6
23
Not enough data
7.2
23
Not enough data
7.2
23
Not enough data
Responses
7.9
8
Not enough data
8.1
8
Not enough data
7.1
8
Not enough data
Automation - AI Agents
8.6
7
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.3
6
Not enough data
Platform
7.7
8
Not enough data
7.9
8
Not enough data
8.6
7
Not enough data
Autonomy - AI Agents
7.4
7
Not enough data
7.1
7
Not enough data
7.6
7
Not enough data
7.1
7
Not enough data
Generative AI
8.8
7
Not enough data
8.8
7
Not enough data
Customization
Not enough data
8.3
75
Not enough data
7.8
71
Not enough data
7.4
70
Not enough data
7.8
75
Additional Functionality
Not enough data
8.2
72
Not enough data
6.7
69
Not enough data
7.9
77
Not enough data
6.9
70
Not enough data
7.6
72
Integrations
8.3
519
Not enough data
9.0
715
Not enough data
8.3
584
Not enough data
8.4
573
Not enough data
7.7
484
Not enough data
Branding & Customizatio
8.6
624
Not enough data
8.7
644
Not enough data
8.4
566
Not enough data
Automatic Rules & Configurations
8.7
618
Not enough data
8.9
627
Not enough data
8.5
584
Not enough data
Agentic AI - Business Scheduling
7.6
43
Not enough data
7.6
43
Not enough data
Agentic AI - Visitor Identification
5.7
16
Not enough data
Agentic AI - Sales Performance Management
6.6
75
7.2
63
6.7
75
7.3
62
6.5
75
7.5
62
Incentives
7.9
764
6.9
389
8.1
841
|
Verified
7.4
397
7.6
711
|
Verified
Feature Not Available
8.3
937
7.1
392
Personalization
8.4
962
7.7
410
8.5
1092
|
Verified
7.9
403
8.8
1190
|
Verified
8.2
421
8.5
982
|
Verified
8.0
407
Administrative
8.6
1015
|
Verified
7.8
403
8.4
895
|
Verified
7.7
397
8.3
852
7.5
384
Agentic AI - Email Tracking
6.8
111
7.8
55
6.8
111
7.8
55
7.0
111
7.7
54
6.9
111
7.5
53
6.9
110
7.7
54
6.8
111
7.8
54
6.9
112
8.1
53
Analytics
8.7
2082
8.0
252
8.8
2073
8.1
254
Feature Not Available
8.1
246
Customizations
8.8
2123
8.2
264
8.9
2123
8.3
253
8.8
2215
8.3
265
Feature Not Available
7.9
254
8.9
2195
8.3
255
Generative AI
7.5
479
Feature Not Available
Agentic AI - Sales Analytics
7.0
98
7.4
55
7.1
97
7.5
55
7.3
95
7.4
55
7.3
97
7.3
55
7.2
96
7.3
54
Data Sourcing
8.3
1346
7.8
422
8.4
1417
8.0
426
8.2
1285
7.9
423
8.6
1535
8.3
430
8.4
1379
8.0
416
Predictive Analytics
8.1
1336
7.7
418
8.2
1296
7.8
420
7.8
1123
7.3
403
7.9
1255
7.7
411
Sales Management
8.8
1545
8.6
436
7.9
1238
7.6
408
8.4
1399
8.3
417
8.9
1610
8.7
435
Agentic AI - Outbound Call Tracking
7.5
62
Not enough data
7.1
60
Not enough data
Calling
8.6
1190
Not enough data
8.1
984
Not enough data
8.6
1151
Not enough data
8.7
1182
Not enough data
7.9
69
Not enough data
Contacts
8.7
1257
Not enough data
8.4
1100
Not enough data
8.6
1160
Not enough data
Insights
9.1
1345
Not enough data
8.7
1187
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1092
Not enough data
7.5
65
Not enough data
Agentic AI - Sales Enablement
7.0
60
Not enough data
7.0
59
Not enough data
7.0
58
Not enough data
Content Management
8.4
799
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
808
Not enough data
8.4
795
Not enough data
Analytics
8.4
875
Not enough data
8.4
878
Not enough data
8.4
822
Not enough data
8.3
797
Not enough data
Learning Management - Sales Enablement
7.4
34
Not enough data
7.3
34
Not enough data
7.5
34
Not enough data
Revenue Enablement - Sales Enablement
7.3
34
Not enough data
7.2
34
Not enough data
7.5
34
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Pipedrive are categorized as Sales Analytics, Email Tracking, Sales Performance Management, and CRM
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Visitor Identification, and AI Agents For Business Operations
Pipedrive is categorized as Email Marketing and Online Form Builder
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Computer Software
10.8%
Marketing and Advertising
10.1%
Information Technology and Services
10.1%
Financial Services
4.3%
Real Estate
3.4%
Other
61.3%
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
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