Save to My Lists
Paid
Claimed

Buildertrend Reviews & Product Details

Buildertrend Overview

What is Buildertrend?

Buildertrend is the leading residential construction project management software trusted by home builders, remodelers and specialty contractors. Since 2006, we’ve empowered contractors to take control of projects and bring efficiency, organization and seamless communication to their businesses. Builders can manage jobs, sales, finances, materials, client relationships and more on one convenient platform – allowing time to take on more jobs without the added stress. More than one million users across over 100 countries have chosen Buildertrend as their preferred platform for real-time collaboration throughout the building process. Our software helps construction professionals complete more projects while reducing delays, eliminating costly errors and increasing customer satisfaction. Buildertrend also provides each customer with the option of unlimited training as well as integrations with other valuable software like QuickBooks, Xero, HubSpot, Salesforce, Gusto, The Home Depot’s Pro Xtra loyalty program and GreenSky. To learn more about Buildertrend, visit buildertrend.com and @buildertrend.

Buildertrend Details
Product Website
Languages Supported
English
Show LessShow More
Product Description

Buildertrend is a cloud based home builder and remodeler software that combines project scheduling, project management, customer management and service management in a single suite.


Seller Details
Company Website
Year Founded
2006
HQ Location
Omaha, NE
Twitter
@Buildertrend
3,870 Twitter followers
LinkedIn® Page
www.linkedin.com
775 employees on LinkedIn®

Rachel C.
RC
Overview Provided by:
Implementation Specialist at G2

Recent Buildertrend Reviews

Paige M.
PM
Paige M.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great way to stay organized and see selections"
I love that Buildertrend is a one stop shop for everything building related. It has a great way to make selections, run a calendar and view all you...
Kellie L.
KL
Kellie L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent Software | Excellent Customer Support"
Buildertrend software is a great tool. The customer support and training offered through Buildertrend is amazing.
KS
Kari S.Small-Business (50 or fewer emp.)
1.5 out of 5
"Frustrating"
All of our job information from the last five years is mostly accessible on Buildertrend
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

Buildertrend Media

Buildertrend Demo - Daily Logs
Daily Logs
Buildertrend Demo - Lead Opportunities
Lead Opportunities
Buildertrend Demo - Payments
Payments
Buildertrend Demo - Schedule
Schedule
Buildertrend Demo - Takeoff
Takeoff
Buildertrend Demo - Time Clock
Time Clock
Play Buildertrend Video

Official Downloads

Answer a few questions to help the Buildertrend community
Have you used Buildertrend before?
Yes

Video Reviews

157 Buildertrend Reviews

4.2 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
157 Buildertrend Reviews
4.2 out of 5
157 Buildertrend Reviews
4.2 out of 5

Buildertrend Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BuildertrendQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Paige M.
PM
Superintendent
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Buildertrend?

I love that Buildertrend is a one stop shop for everything building related. It has a great way to make selections, run a calendar and view all your documents. It also can do purchase orders and change orders Review collected by and hosted on G2.com.

What do you dislike about Buildertrend?

The hardest part is they are always changing things which can be good and bad. Review collected by and hosted on G2.com.

What problems is Buildertrend solving and how is that benefiting you?

It is a one stop place that has everything I need to build a custom home. The homeowners love it because they can see and make selections anywhere they are at. We like it because all of our subs can see everything includingn change orders. Review collected by and hosted on G2.com.

Kellie L.
KL
Business Office Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Buildertrend?

Buildertrend software is a great tool. The customer support and training offered through Buildertrend is amazing. Review collected by and hosted on G2.com.

What do you dislike about Buildertrend?

The software has so many capabilities, that I wish I had enough time to learn more! Review collected by and hosted on G2.com.

What problems is Buildertrend solving and how is that benefiting you?

Buildertrend keeps all of our information in one place and is a great resource for our clients to communicate with their designer and project manager in real-time. It is easy to use and the customer support is amazing. The Co-Founder & CEO, Dan Houghton, and his partners developed the perfect software for the construction industry. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Buildertrend?

It works, but there are finally better options Review collected by and hosted on G2.com.

What do you dislike about Buildertrend?

Proposals and Estimates are separate modules. You can import proposals to esimates, but not if you want to template any of your allowances or selections. Basically, no matter what you do, you're stuck doing a bunch of manual entry every time you set up a new job. Also lots of duplicate entry with allowances and selections.

Constant price increases. Focused on non-important features rather than fixing core issues. Partial fixes to try to appease users.

Just check out their videos on youtube and you'll see... oh wait... there's NOTHING on Youtube. Strange, huh? As opposed to JobTread ( not affiliated, but this is where I moved my company ). You can watch Jobtread's videos on Youtube and have a full understanding of how it works. What is Buildertrend hiding? Review collected by and hosted on G2.com.

What problems is Buildertrend solving and how is that benefiting you?

Consolidating estimating, proposals, and job costs into one place with a client portal is essential for residential construction businesses. It does this, but not very well. Review collected by and hosted on G2.com.

Response from Haley Jacobson of Buildertrend

Thank you for your feedback. We are currently in the process of improving how our Proposals and Estimates tools work together. We completely understand the importance of accessible learning content -- we currently offer a comprehensive library of videos on the Buildertrend Learning Academy. These internal resources are designed to support our customers thoroughly.

We appreciate your feedback and are always looking for ways to improve. If you have any questions or need further assistance, please reach out to our team.

MS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Buildertrend?

It has lots of fetures and options. Its mildly customizable and useable. They have made some useability updates. Review collected by and hosted on G2.com.

What do you dislike about Buildertrend?

The functionality of BT leaves a lot to be desired.

You cant move a pop up window.

You can resize a pop up window.

Every time they update it we have to figure out how to use it and adapt to it not the other way around. We are talking about capenters and trades people here and not nerds. We don't adapt to technology the point of technology is that it adapts to us to make our life easier and not more fustrated than the tired old men that we already are.

The time clock on iphones is deplorable. They use the eqically stupid spinning slot machine wheel to pick from the 12 hours and 60 minutes. I often find myself scrolling 30 minutes in either direction to get where I need it to be. And if I go the wrong direction then its way farther than that. Why can't you just have a 10 digit keypad pop up its so much simplier? When you do go to enter time it likes to think that it knows better than you and starts to correct your entries. I dont know if they fixed this because I stopped using the iphone to enter time 2 years ago because it was so anoying. I either use my android or I have to drive back to my office and enter it in on a PC. (Great productivity and time waster UGH!!!) In fact my whole team does this because using the time clock on the iphone is so worthless. IT SUCKS!!!

The time clock on Android is a better, but its still anoying again a 10 digit key pad has been around sence the 50's maybe lets just stick with what works. At least on the Android you can get a keypad to pop up so you can just type the time in instead of tapping on a clock face like Im a retarted child. Have you seen the size of a carpenters fingers we are basically ogres (nerd reference you the engineers) so if I need to hit a specific time and I tap on the 10 on the clock dial its basically any where from 9-11 and thats compounded and worse on the minutes thats anywhere in a 10 minute span. It usually lands in the five minute increments, but not always adding to the already fustrated ludidite using the thing so he can get paid.

Now for the pc interface In 1984 Steve Jobs invented the Macintosh (probably before most of you were born.) And in that interface one of the key system features you could have resizeable windows and you could grab and move a window. Now, here we are 39 years later and you CAN NOT do that on a pop up window in your program. WOW! so sad. You also CAN NOT move that window out of the way so you can see, say the calendar, behind it so that you can enter info in this window that is based on the underlying info its just pathetic lack of basic programing. I mean come on!

Finally when you are doing time entries you have to enter a shift by clicking on a menu the has, get this, 2 items on it. Oh my god really? Then there is a button for " clock in" which I nor anybody at my company has used for the entire 10 years that we have been using your program, because when I get to a job site I am getting my tools out and "working" not clicking little buttons on my PC which is back at the office. When I sit down at my PC I am "recording a shift" that I did earlier in the day because the phone entry system sucks. It should have a button for "Recording a shift" and not a menu item.

Next when I am done "recording a shift", I am probably going to be recording another shift so it would be nice if there was a button at the bottom like the "Save & New" on the schedule item pop up window.

Lastly the delete button. We have had trouble with the "Delete" button not whiping out everything. It would be nice in the customizable options if when I carpenter misenters a time entry if he could select and delete "that" entry with out deleting everybody time entries for all time. We had this happen a few months back and the customer service rep said yea thats just how it is, all or nothing. Currently a carpenter has to call our office manager who is busy with lots of other things and have her delete the single entry after she exports it to excel. NOT GOOD! Review collected by and hosted on G2.com.

What problems is Buildertrend solving and how is that benefiting you?

It gets rid of paper. It concolidates the company wide and project information in a single place so that everybody can see and access it. but it also wastes a ton of time for the carpenters because it is kinda dificult to use. Review collected by and hosted on G2.com.

Response from Madyson Alger of Buildertrend

Hi Mark, thanks for taking the time to share your experience with Buildertrend. We appreciate your thoughtful feedback and will be sure to share it with our team.

MR
administrator
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Thank You page
What do you like best about Buildertrend?

the calendar, production schedule possibilities Review collected by and hosted on G2.com.

What do you dislike about Buildertrend?

anything related to bookkeeping, invoicing, and reports Review collected by and hosted on G2.com.

What problems is Buildertrend solving and how is that benefiting you?

keeping track of production related process Review collected by and hosted on G2.com.

LF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Buildertrend?

All the information can be stored in one place. The financial aspect is clear and clean. Homeowners have access to all the information in one place. RFI's are easy to keep track of and keep subvendors on task. Review collected by and hosted on G2.com.

What do you dislike about Buildertrend?

The constant updates. The selections tab, we are a custom home builder and do not have standard selections for every job so we cannot just auto populate. Also it doesnt print well at all. Edit in excel / word sometime fails and you loose EVRYTHING! Review collected by and hosted on G2.com.

What problems is Buildertrend solving and how is that benefiting you?

Keeping all our information in one place and easily excessible to the office, field, PM, and homeowners. More productive because we don't have to forward emails back and forth with attachments or information as everyone can see the messages. Review collected by and hosted on G2.com.

Response from Madyson Alger of Buildertrend

Hi Lizzy, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.

Verified User in Construction
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Buildertrend?

It's one place to communicate with clients and employees and track financials. Review collected by and hosted on G2.com.

What do you dislike about Buildertrend?

It can be frustrating learning how to use BT. The videos they post are helpful in learning the system. It's not as easy as some applications where you pick the obvious choice and it's right. BT in a little more involved. Review collected by and hosted on G2.com.

What problems is Buildertrend solving and how is that benefiting you?

We now have one place for everyone to respond to clients and a place where everyone can see those communications. And, it is helping our field crew communicate job status and progression of a job site. The time clock function works great, and the field crew is able to find directions more effiently than GPS. Review collected by and hosted on G2.com.

Response from Madyson Alger of Buildertrend

Hi, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.

LW
Construction Administrative Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Buildertrend?

Scheduling Features in addition to the "To-Do's. Cost Tracking is done well for the limited services that we are currently using. This platform is very user friendly. Overall Project management out does the competition Review collected by and hosted on G2.com.

What do you dislike about Buildertrend?

The worst part of this platform is the limited capabilities of the finance section. Allow the users with a limited service contract the ability to Run Cost reports that are as friendly as the rest of the system. Review collected by and hosted on G2.com.

What problems is Buildertrend solving and how is that benefiting you?

They are looking into the inability to change the purchase orders after approval. It helps me track expenses effectively. They have added some finance reporting features that is essential to our organization's needs. Review collected by and hosted on G2.com.

Response from Madyson Alger of Buildertrend

Hi Lisa, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.

JC
Senior Staff Accountant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Antonio C.
AC
Marketing Manager and Business Development Executive
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Buildertrend?

I recently started using Buildertrend for a construction project, and I have to say, I'm impressed. The platform has made a huge difference in how I manage my projects. What I love most about Buildertrend is how user-friendly it is. It's so easy to navigate and find exactly what I need.

The real-time updates and scheduling features have been a game-changer for me. I no longer have to constantly check in with my team to see what's happening with the project. Instead, I can log into Buildertrend and see everything in one place. The collaboration features are also fantastic. It's great to have a single platform where my entire team can communicate and stay on the same page. Review collected by and hosted on G2.com.

What do you dislike about Buildertrend?

Learning curve: While the platform is user-friendly, there is a learning curve to getting used to all the features and functions. This may take some time and require training for new users.

Limited customization: Some users may find that the customization options are limited and that the platform doesn't fully meet all their specific needs. Review collected by and hosted on G2.com.

What problems is Buildertrend solving and how is that benefiting you?

The platform is user-friendly and allows for real-time updates, scheduling, and collaboration on a single platform. And most importantly, the integration of task management, time tracking, and documentation storage makes it easy to stay on top of projects and ensure everyone on my team is on the same page. Review collected by and hosted on G2.com.