Sopro Reviews & Product Details

Excellent dashboard that includes all important metrics that I want to see: total engagement, total emails delivered, total clicks, total responses, total meetings. The dashboard has extra metrics like duration, total page view, unique visitors, etc. Very powerful dashboard, I can make decision by looking at their dashboard, I don't have to download data and create my own dashboard.

It has metric performance for every email template I put on. I can see the date that I created the template, the copy of the template, open rate, click rate of the email template, etc. Which allowed me to sort out the best performance template.

In HubSpot, it shows you the performance of only email you use in the sequence. In Sopro, they show you the performance of every emails as long as you used that email at least one time in the sequence.

Sopro provides you both the platform for email automation, but they also draft the emails for you. It's very useful if you run out of marketing resources because Sopro can draft emails and let you review it. Review collected by and hosted on G2.com.

Price increased so it's pretty expensive. The latest price I know was £3 per email.

Very late response from customer support team. It took me few weeks to create my account on Sopro Review collected by and hosted on G2.com.

Sopro has delivered on the promises made during the sales conversation. Their team has been superb both in the setup phase and afterwards. Their experience helped shape our campaign in a great way leading to some impressive results. I also really like the platform itself, making it easy to make changes on the fly and to get the right insights into the campaign. Review collected by and hosted on G2.com.

Not many. There will always be prospects/leads that are not the biggest fan of being cold approached, but because of the careful design of the campaign this is a very small percentage. Review collected by and hosted on G2.com.

Specialist in personalised email prospecting. Sopro has been a great new customer acquisition channel for us. We've won a new customer with plenty of others in the pipeline. Review collected by and hosted on G2.com.

Would love for them to expand their capabilities to cover other channels beyond email. Review collected by and hosted on G2.com.

Huge return on investment. Clever tech platform project managed by real people who try hard to understand your business Review collected by and hosted on G2.com.

There is a significant time commitment to make the most out of the service. It can be uncomfortable handing over so much brand control to marketers Review collected by and hosted on G2.com.

Besides the SoPro process in creating leads for us, we also very much appreciate the communication with Joe Elliott and Laze Todorov, our main contact persons within SoPro. Review collected by and hosted on G2.com.

I really can't think of anything specific. Review collected by and hosted on G2.com.

SoPro has made a huge difference, we were struggling to generate the number of leads we needed but we're getting 4-5 hot leads a week. The SoPro Hub is great for tracking prospects and exclusions. The team are really helpful and responsive. They are always looking for measures to improve the campaign.

It's really handy having the information pushed into our CRM. Review collected by and hosted on G2.com.

Not being able to set an Out of Office reply for prospects that reply to the emails.

Not being able to report on combinations of factors, such as industry size and job title, in one table.

Would be great to be able to push exclusions from our CRM to the SoPro Hub as we need to do this manually at the moment. Review collected by and hosted on G2.com.

I value the relationship we have with our designated account team. Both James and Elena are fantastic to work with. They take the time to understand our needs, they offer invaluable advice and will (quite rightly) challenge our thinking to help ensure we achieve the best possible return on the investment we make. I've certainly learnt a great deal from them and am so grateful for this. They also happen to be a joy to work with. Professional, decent people! Review collected by and hosted on G2.com.

I can't think of anything so am typing this to fill the character limit required! Review collected by and hosted on G2.com.

SoPro have been really supportive. They have helped us create responses to customers when we have struggled to know how to respond. They have stayed engaged and helpful throughout the project. At the beginning they listened to what we want, who we want to target and how we feel our customers respond and used this to create our plan. Within 6 months we have got more than 10 new customers who we have ongoing talks with. In our industry this is great, and SoPro have been very supportive throughout this process; explaining best practice and helping with content. Review collected by and hosted on G2.com.

I cannot think of anything I would change about SoPro, they are very proactive. So we feel in very safe hands. They are very responsive, so if you get in touch they will reply quickly. We have enjoyed working with them and feel like we have learnt a lot regarding customer service from their actions. Review collected by and hosted on G2.com.

The communication and feedback have been top-notch. The flexibility our team has offered us as we continue to pivot our goals has been unmatched. Our team has always been helpful, inquisitive, and taken on the challenges we have presented. Review collected by and hosted on G2.com.

Unfortunately we have not seen as many leads that our company refers to as qualified, but we are reaching larger companies than we could have reached on our own. Review collected by and hosted on G2.com.

Granular level specificity, targeting our best audience. Very regular updates and contact from the team who seem to fully understand and learn our objectives even as they change. Review collected by and hosted on G2.com.

Once a part of a campaign ends, we have had to use another company to continue to touchpoints with potential clients Review collected by and hosted on G2.com.