# Microsoft 365 Reviews **Vendor:** Microsoft **Category:** [Office Suites Software](https://www.g2.com/categories/office-suites) **Average Rating:** 4.6/5.0 **Total Reviews:** 5,815 ## About Microsoft 365 Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security. Access your data from anywhere, collaborate with team members in real time, meet with people virtually, and use thousands of predesigned templates to better communicate with customers and manage your business - all with built-in security technology that safeguards your data and devices from anywhere. Get the latest Office apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and more. ## Microsoft 365 Pros & Cons **What users like:** - Users enjoy the **ease of use** of Microsoft 365, valuing its convenience for collaboration across devices and apps. (297 reviews) - Users value the **seamless team collaboration** in Microsoft 365, enhancing productivity and communication effortlessly across platforms. (228 reviews) - Users value the **seamless integration with Microsoft apps** , ensuring accessibility and ease of use for all content. (220 reviews) - Users value the **seamless integrations** of Microsoft 365, enhancing accessibility and collaboration across various applications. (198 reviews) - Users appreciate the **seamless integration** of Microsoft 365, enhancing accessibility and collaboration across various apps. (178 reviews) - Collaboration (155 reviews) - Intuitive (138 reviews) - Convenience (134 reviews) - Easy Access (120 reviews) - Productivity Improvement (119 reviews) **What users dislike:** - Users feel the **subscription cost is high** , particularly when compared to free alternatives like Google Workspace. (117 reviews) - Users find the **missing features** in Microsoft 365 frustrating, especially with updates altering functionality and requiring higher plans. (102 reviews) - Users find the **steep learning curve** for tools like Power Automate challenging, particularly for non-technical individuals. (95 reviews) - Users express frustration with the **limited features** of Microsoft 365, particularly regarding slow performance and costly upgrades. (76 reviews) - Users find Microsoft 365 lacking in **stable and accessible features** , leading to frustration with frequent updates and limitations. (73 reviews) - Users report **technical issues** with Microsoft 365, including slow performance, disruptive updates, and functionality problems. (72 reviews) - Users experience **slow performance** with Microsoft 365, facing lag during calls and interruptions from frequent updates. (69 reviews) - Slow Loading (62 reviews) - Subscription Costs (60 reviews) - Update Issues (59 reviews) ## Microsoft 365 Reviews ### 1. Microsoft 365: An All-in-One Platform for Reliable Collaboration and Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Diksha D. | System Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Microsoft 365?** What I like most about Microsoft 365 is how it brings productivity, collaboration, and security tools together in a single platform. Apps like Teams, Outlook, OneDrive, and SharePoint make communication and file sharing straightforward, which is especially helpful for remote and hybrid work. It feels reliable and truly cloud-based, and it integrates smoothly with other Microsoft services, helping improve overall productivity and keep workflows running efficiently. **What do you dislike about Microsoft 365?** One thing I dislike about Microsoft 365 is that some admin settings and security configurations can feel complicated, especially for new users. On top of that, certain updates or feature changes can take time to get used to. Licensing costs can also add up and become expensive for organizations with larger teams or more advanced feature requirements. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 addresses disconnected communication, file management, and collaboration by bringing key productivity tools together in a single cloud-based platform. It strengthens teamwork through apps like Teams, Outlook, OneDrive, and SharePoint, so users can collaborate securely from anywhere. For us, this translates into higher productivity, smoother collaboration, less effort spent on infrastructure management, and better data security and accessibility. ### 2. All-in-One Office Ecosystem with Reliable Apps and Seamless Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Megh P. | Research Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Microsoft 365?** What I like best about Microsoft 365 is that it provides almost everything needed for office work in one ecosystem. Apps like Word, Excel, Teams and Outlook are very reliable and widely used, so collaboration becomes easier with clients and teams. I also like the cloud sync with OneDrive because files can be accessed from anywhere and backup is automatic. Excel is specially very powerful for reporting and data management. Overall it feels stable, professional and good for both small and large organisations. **What do you dislike about Microsoft 365?** One thing I dislike about Microsoft 365 is that some apps feel little heavy and slow sometimes, specially on lower-end systems. Outlook can also become confusing with too many settings, notifications and email threads. Another issue is that licensing and subscription plans are not always very clear, so managing users and features can get complicated for organisations. Also, syncing problems with OneDrive happen occasionally which can be frustrating when working on important files. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 solves the problem of managing communication, documents, meetings and collaboration in separate tools by bringing everything into one platform. It helps teams work more efficiently without constantly switching between different softwares. For me, it’s beneficial because tools like Outlook, Teams, Word and Excel are connected together, which makes daily work smoother and more organised. Teams helps with meetings and quick communication, while OneDrive makes file sharing and backup much easier. It also improves productivity because multiple people can work on same files together in realtime, and cloud access helps when working remotely or from different devices. ### 3. Experience using Office 365 as a university student **Rating:** 4.0/5.0 stars **Reviewed by:** Sean M. | Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Microsoft 365?** Personally, I use microsoft 365 for school. I find excel is great for creating graphs to explain data. Microsoft word is great for writting essays. I believe its ease of use, professional design, and widespread user base allowing easy sharing and collaboration really set it apart. Further, M365 integrates easily with many other platforms, the desktop apps allow high workloads without being likely to crash as I find with some browser based tools, and lastly, Microsoft copilot is a very useful AI integrated directly into their tools. **What do you dislike about Microsoft 365?** The web versions of M365 apps also feel noticeably inferior to the desktop versions and can be slower than its competitors. However, using the desktop apps solves this issue. Further, it can costly. Luckily I had the student plan (integrated into my tuition) but for personal use the price can be more of a burden. **What problems is Microsoft 365 solving and how is that benefiting you?** In school it was very useful to use excel for graphing. My school (UBC) would even create tutorials specifically about creating the graphs with excel, not considering alternatives because excel is very good for this purpose. ### 4. Seamless Online Collaboration with Real-Time Sync Across Locations **Rating:** 4.0/5.0 stars **Reviewed by:** Davinder S. | Manager @ SJVN Green Energy Limited (Group Company of SJVN Limited.), Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Microsoft 365?** The most helpful feature is its online availability, along with hassle-free saving and synchronization of data across multiple locations, with multiple users able to work in real time. **What do you dislike about Microsoft 365?** The subscription cost feels on the higher side, and the paid Basic version of Microsoft 365 doesn’t include the Copilot feature. To fully utilize its potential with AI, you have to pay an additional amount. User interface need a bit improvemnet for using on small screen size, intergration with major accounting nad data anlaysis software tools with ai need lot of efforst from source code generator , get little bit slow on large files and some times get corrutpted, live support for office is need of the hour **What problems is Microsoft 365 solving and how is that benefiting you?** Centralising scattered tools like email, collaboration, and storage, which enables anyone to access them anytime, from any place. We used to get struggle by maintaning offline data backup which get cruppted every time with nmalware and viruse code. further it reduce cost of licesing by providing faimily plan and prganisational groups ### 5. The Ultimate Suite for Professional Content Creation and Formatting **Rating:** 4.5/5.0 stars **Reviewed by:** Sapna b. | Educational Content Creator (Freelance), E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2026 **What do you like best about Microsoft 365?** What I like most about Microsoft 365 is its professional formatting capabilities, especially within Microsoft Word. As an author and content creator, I rely heavily on its advanced layout tools, font management, and table features to ensure my educational workbooks and manuscripts meet professional standards. The Track Changes and Review features are indispensable when I’m collaborating with editors, as they make the revision process seamless. Additionally, the OneDrive cloud integration is a huge plus—it allows me to save my progress in real-time and switch between devices without any risk of losing my data. It’s a complete ecosystem that handles everything from drafting content to final project management efficiently. **What do you dislike about Microsoft 365?** The subscription-based model can feel expensive over time for individual creators and students compared to a one-time purchase. Additionally, because the software is so feature-rich, the interface can occasionally feel cluttered and heavy. For someone who just wants to do quick, simple editing, the initial learning curve to find specific advanced settings can be a bit steep. Lastly, the desktop applications sometimes take a while to load on systems with average specifications. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 solves the problem of version control and professional formatting. Before using it, keeping track of different drafts of my manuscripts and educational materials was a challenge. With OneDrive, I no longer worry about losing data or working on the wrong version of a file. It also solves the collaboration gap. Since I work with editors and peer reviewers, the ability to leave comments and track changes in real-time saves hours of back-and-forth emails. The main benefit for me is the professionalism it adds to my work; the templates and layout tools allow me to create high-quality educational workbooks that are ready for publishing platforms like Amazon KDP immediately. It essentially acts as a one-stop office for my entire content creation workflow. ### 6. Multi functional, All in one App **Rating:** 4.5/5.0 stars **Reviewed by:** Sharon M. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Microsoft 365?** The copilot function helps in gathering data from multiple apps and for example feed them to excel. This has helped in streamlining the time taken in gathering and cleaning data for example from emails the traditional way. . Unlike the other al apps it give customized and personalized feedback . The excel function of microsoft is by far one of the best! It can be integrated with other apps like Python and also the Big data functionality.. It comes with the power query function to process and clean large data sets. And lastly it works perfectly offline. **What do you dislike about Microsoft 365?** The pricing is a bit on the high spectrum compared to other apps which offer close functionalities especially for non heavy users. **What problems is Microsoft 365 solving and how is that benefiting you?** It helps with literally streamlining and automating processes with the organization, Tasks such as data cleaning and transformation. Specifically foe our organization we have managed to create payroll calculators for large group of people. Once macros and rules are set, they remain active and allow other end users to continue using the same file without needing expertise. Most time adding data and refreshing is all they need to do. ### 7. Universal standard, but licenses and login are frustrating **Rating:** 3.0/5.0 stars **Reviewed by:** Erick T. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Microsoft 365?** I like that it is a tool that, by far, is a standard among office tools. Wherever you go with a Word, Excel, or PowerPoint document, you can work with the file and open it without problems, as it is a universal format. **What do you dislike about Microsoft 365?** I don't like the way they manage licenses. As an administrator, I have access to the management platform, but it's very complicated for me to create a budget because each tool has a different cost; for example, Office 365 Web or the desktop applications, and also another price for Microsoft Teams. Another thing I don't like is the login process: it is often frustrating to have to log in every time you open a program and, on many occasions, for some reason the login fails. **What problems is Microsoft 365 solving and how is that benefiting you?** It makes it easy for me to prepare high-quality presentations for my clients and, furthermore, it gives me the peace of mind that anyone I share the document with will be able to open it without any issues. ### 8. Effortless Collaboration and Seamless Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Chris Z. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Microsoft 365?** I like how well all the apps in Microsoft 365 work together in one system. I can start a document in Word, save it to OneDrive, and instantly share or co-edit it with others without any hassle. The real-time collaboration feature is especially helpful because it removes version confusion. I also like how easy it is to access everything from different devices, whether I'm on my laptop or phone. Teams integration makes communication and file sharing feel seamless. Overall, it makes working and collaborating much more efficient. **What do you dislike about Microsoft 365?** One thing that could be improved is that Microsoft 365 can feel a bit overwhelming because there are so many apps and features bundled together. Sometimes the interface between tools like Teams, Outlook, and SharePoint isn’t as intuitive as it could be, especially when switching between them. Performance can also be inconsistent, with certain apps feeling slower when working with large files or shared documents. Another issue is that syncing across devices doesn’t always happen instantly, which can cause confusion with file versions. It would also be helpful if settings and permissions were simpler to manage, especially for collaboration. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 keeps all my tools in one ecosystem, eliminating the need to switch between platforms. It simplifies collaboration with real-time editing and ensures updated file versions. It reduces email clutter with Teams and organizes work efficiently in one place. ### 9. Microsoft 365 Makes Teamwork Easy with Powerful Tools and Plenty of Cloud Storage **Rating:** 5.0/5.0 stars **Reviewed by:** Timothy S. | Special Processing Unit, Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Microsoft 365?** Having access to Microsoft 265 has been so beneficial for me! I love being able to use applications like Word, Excel, and PowerPoint! I literally use these applications everyday and without them my team wouldn't be able to get any work done! It is seamless how easy it is to get accustom to these applications and they are the best to use by far! **What do you dislike about Microsoft 365?** I think cloud services should be free and shouldnt cost any money at all. I believe it is ridiculous to think that someone would need to pay any money i order to save data. It is very nice that a good amount of starting storage is available to you buy. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 benefits my team at work exponentially! This service is amazing and smooth! Having access to the different applications that are given to you is so beyond essential for working and nothing would be done without them. The organization it allows you to have is also such an underrated luxury. I am so thankful for Microsoft 365! ### 10. Office Suite for the Cloud with AI Integration (powerful offerings!) **Rating:** 4.5/5.0 stars **Reviewed by:** Robert Z. | General Manager, Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Microsoft 365?** It’s a cloud suite of programs that you can access from anywhere you have an internet connection. You can also install the desktop programs on computers you use frequently, and with one license you can install the desktop Office apps on up to five devices. If you’re signed into 365, you can still use the Office programs right in the browser and open Excel, Word, PowerPoint, and other files in a browser window. It also includes tools for managing your network devices and Windows. Lately they’ve been adding a lot of AI integration, and that’s been the most useful newer addition for me, since my document workflows can live inside Copilot AI. Updates on this front seem to be coming almost daily. **What do you dislike about Microsoft 365?** Most people like using Outlook as their main portal for information, but Microsoft has moved away from making Outlook the central hub. Instead, they built Microsoft Teams for virtual meetings, and it also integrates with calendars and groups. Then they introduced the Microsoft Copilot app, which is another hub for AI, along with document search and access to other software. In my opinion, all of this should have been built into Outlook, since users are already most familiar with it for task management, notes, reminders, and daily workflow. These additional programs confuse many non-technical people. The OneDrive and SharePoint offerings are powerful as well, but they aren’t set up in a user-friendly way, which adds even more confusion. **What problems is Microsoft 365 solving and how is that benefiting you?** It offers enterprise-level tools and cloud-based services and programs to any company for a small monthly fee per user. That gives smaller businesses the chance to access complex cloud data services without needing a five-person IT department. You can build apps with no coding experience using Power Apps, create dashboards and graphs with Power BI Desktop, set up data connectors and actions, and trigger flows with Power Automate. If you store your data in their cloud, they provide tools to connect it with many other outside programs and services without requiring extreme coding skills. I’m currently working on creating AI agents for different needs, like advising me on my ERP system or a meeting AI agent that organizes and summarizes meetings. The possibilities feel endless, and finding documents and information has gotten easier when you store your documents in SharePoint, OneDrive, or OneNote. Your emails are searchable by AI as well, so there’s a lot of power in having AI become part of your daily workflow. They recently rolled out the ability to have AI do live editing in an open Excel file, PowerPoint, or Word document. They also added the ability to include Anthropic’s Claude model in the Copilot AI offerings, which gives you more AI options beyond just OpenAI. That said, to turn on the ability to use Claude, you have to know what you’re doing and set up rules in the admin center. ## Microsoft 365 Discussions - [How can I increase the speed of operation of Power Point ?](https://www.g2.com/discussions/how-can-i-increase-the-speed-of-operation-of-power-point) - 1 comment, 2 upvotes - [can i update a laterversion](https://www.g2.com/discussions/13274-can-i-update-a-laterversion) - 2 comments, 2 upvotes - [Project and Team Management AI Tool](https://www.g2.com/discussions/project-and-team-management-ai-tool) - 1 comment, 1 upvote - [EML to PDF converter software](https://www.g2.com/discussions/eml-to-pdf-converter-software) - 1 comment, 1 upvote - [NGO Microsoft 365 integration](https://www.g2.com/discussions/ngo-microsoft-365-integration) - 1 comment, 1 upvote - [View Microsoft 365 pricing details and edition comparison](https://www.g2.com/products/microsoft365/reviews/microsoft-365-review-4259136?section=pricing&secure%5Bexpires_at%5D=2026-05-20+17%3A28%3A46+-0500&secure%5Bsession_id%5D=5d3f9964-41a5-499f-b1e0-66ebbcaba50e&secure%5Btoken%5D=74a82d393f2b395061390c3ae9526c91eeff90a7366ab20941ddf8e9ffec3ce1&format=llm_user) ## Microsoft 365 Integrations - 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Slide Design - Presenter Tools - Auto Save **Inbox Tools** - Unified Inbox - Filters - Reminders - Notifications **Calculating** - Functions - Auto Recalculation **Applications** - Basic applications - Suite access - Templates **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Live Chat - Hand Raising **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Calendar View** - Multi-Calendar View - Customizable Viewing **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Design** - Graphics - Templates - Themes **Sorting & Filtering** - Attachment Search - Tags - AI Sorting - Predefined Rules **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Business Instant Messaging ** - Audio Conferencing - Video Conferencing **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Platform Content** - Charts - Template Library - Template Creator - File Sharing **Coordination Tools** - Calendar - Contacts - Task Management **Insights** - Charts and Graphs - Tables **Collaboration** - Cloud collaboration - Annotations - Simultaneously editing **Meeting Coordination** - Scheduling - Recording - Participant Permissions - One-Click Join **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Shared Calendar** - Calendar Collaboration - Multiple Calendar Management **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Collaboration** - Multi-User Collaboration - Real-Time Communication **Integrations** - Microsoft Outlook Integration - Gmail Integration - Apple Calendar Integration **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Business Instant Messaging** - Mobile Application - Web Application - Integrations **Application Tools** - Password Protection - Recording - In-Browser Application **Platform Additional Functionality** - Messaging - Mobility - Cloud **Software Options** - Desktop Application - Mobile Application **Editing** - Templates - Collaborative Editing - Filtering **Management** - Web Interface - File Type Support - Auto save **Software Type** - Mobile - Browser Application - Desktop Application **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Accessibility** - Screen Reader Compatibility - Keyboard Shortcuts **Personalization** - Branding - Links **File Types** - Export - Import - Web Publishing **Time Management** - Unified Inbox - Email Automation - Snooze **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Functionality** - Addons - Multi Device Functionality - Importing and Exporting - Autosave **Integration** - Sync Multiple Calendars - Import Events - Software Integrations **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Edit & Revise** - Revision History - Suggestion Mode - Document Editor **Generative AI** - AI Text Generation - AI Text-to-Speech - AI Text Summarization **Generative AI** - AI Text Generation - AI Image-to-Text - AI Text-to-Video - AI Text Summarization - AI Text-to-Music - AI Text-to-Speech - AI Text-to-Image **Generative AI - Business Instant Messaging** - Text Summarization **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Office Suites** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - Screen Sharing** - Decision Making **Email Client - Agentic AI** - Autonomous Task Execution - Cross-system Integration **Notifications** - Customized Calendar Notifications - Location-Based Alerts **Integrate & Embed** - Calendar - Website - Applications **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation **Agentic AI - Email Management** - Autonomous Task Execution - Cross-system Integration **Operating System** - PC Operating System - Mac Operating System - Linux Operating System **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Calendar** - Cross-system Integration **Agentic AI - Document Creation** - Proactive Assistance ## Top Microsoft 365 Alternatives - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,466 reviews) - [ONLYOFFICE Workspace](https://www.g2.com/products/onlyoffice-workspace/reviews) - 4.4/5.0 (63 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,425 reviews)