Acronis Cyber Protect Cloud (now Acronis Cyber Platform) Reviews & Product Details

The price and ease of using the tool, the ease of deploying a single device or on a much larger scale, the price with great cost-benefit, the software is very lightweight, works on 99% of operating systems, besides being very practical for those responsible for the tool in other clients, as is our case, the support I receive when I need help to solve some never-before-seen failure is also excellent, both from Acronis and the supplier itself. Review collected by and hosted on G2.com.

The only issue with the software is the lack of native integration with MySQL. We have several clients in notary offices where I need to use another backup tool that is much more expensive because Acronis does not natively support MySQL. Review collected by and hosted on G2.com.

I am very satisfied with Acronis Cyber Protect Cloud and its comprehensive range of features. The platform offers a user-friendly interface that is intuitive and easy to navigate, making daily management simple and efficient. Its integration capabilities allow seamless connectivity with various systems and tools, while its reliable performance ensures fast backup, recovery, and effective protection against malware and ransomware. The centralized management and automation features help reduce manual work, save time, and improve overall productivity. In terms of pricing, it provides good value for money by combining multiple security and data protection solutions into one platform, delivering a positive return on investment. I also appreciate the responsive technical support and helpful onboarding resources, which make implementation and troubleshooting easier. Additionally, its AI-powered capabilities enhance threat detection, monitoring, and security management. Overall, Acronis Cyber Protect Cloud is a reliable, efficient, and comprehensive solution that helps businesses protect their data, optimize IT operations, and improve cybersecurity. Review collected by and hosted on G2.com.

Overall, Acronis Cyber Protect Cloud is a useful and comprehensive solution, but some areas could be improved. The user interface can sometimes be a little complicated, especially for new users. Certain configurations and features may take time to understand. Performance and navigation could also be more intuitive. Improving the user experience and providing clearer documentation would make the platform easier to use and more efficient. Review collected by and hosted on G2.com.

What I like most about Acronis Cyber Protect Cloud is having backup, cybersecurity, and disaster recovery unified in a single, intuitive console. The automated backup schedules are extremely reliable, and restoring endpoints or specific files is fast and seamless. It significantly reduces management overhead for daily IT operations. Review collected by and hosted on G2.com.

The web console can sometimes feel sluggish to navigate, particularly when I’m managing multiple tenants or generating more complex reports. The initial setup and the learning curve around advanced backup policies can also be a bit overwhelming for newer technicians until they get fully accustomed to the platform. Review collected by and hosted on G2.com.

What I like most about Acronis Cyber Protect Cloud is having backup, disaster recovery, and security integrated into a single platform, managed by a centralized console. This greatly simplifies the routine because I don't need to manage multiple separate tools to protect data and endpoints. The configuration of protection plans is intuitive, and I can apply policies to multiple devices or clients at once, which saves a lot of time. The backups are reliable, and the restoration is quick, whether of individual files or entire machines, which brings peace of mind in cases of failure or ransomware attack. The AI-powered anti-malware protection and continuous monitoring are also significant differentiators. Additionally, the reports and alerts help track the status of everything and act quickly when something needs attention. Overall, it is a complete, scalable solution that reduces costs and operational complexity. Review collected by and hosted on G2.com.

One area that could improve is the initial learning curve. Since the platform consolidates many resources in one place, the console can seem a bit complex at first, and some more advanced settings end up in less intuitive menus. At times, the interface also becomes slower, especially when loading reports or managing a large number of devices.

The agent installed on the machines can consume more resources during backups and scans, which sometimes becomes noticeable to the end user. Additionally, the documentation in Portuguese could be more detailed, and the technical support, although it solves the problems, does not always respond with the expected agility.

Finally, the licensing and pricing model could be clearer, as understanding the cost of each additional resource requires some attention. Still, these are points that do not compromise the overall value of the solution. Review collected by and hosted on G2.com.

The Acronis portal is easy to use and intuitive. The protection and backup plans are well-manageable, and the Disaster Recovery settings are good; moreover, the quick tests are quite useful.

The alerts we receive via email and the portal are valid for monitoring and help keep track of the environment. The integrations and addition of devices are quite extensive, and the performance with connected machines is light and fast.

Overall, the quota prices are affordable for what the solution delivers. Review collected by and hosted on G2.com.

I don't like the reports that can be exported from Acronis because the information they provide is scarce and ends up being insufficient. Review collected by and hosted on G2.com.

What I like most about Acronis Cyber Protect Cloud is the ability to centralize backup management and data protection on a single platform. This makes it easier to track backup routines, monitor protected environments, and identify potential failures, contributing to a more organized and efficient administration.

The tool features an intuitive interface, good integrations, and reliable performance, which facilitates both management and automation of backups. I also consider it to offer good value for money by bringing together data protection resources in one place. The support and onboarding are very helpful at the beginning and for continuous use, although some features still require a learning period. Additionally, the intelligence and automation resources contribute to more efficient monitoring. Review collected by and hosted on G2.com.

The identification of errors and the analysis of failures in backups could be clearer, making problem resolution easier. Review collected by and hosted on G2.com.

What I like most about Acronis Cyber Protect Cloud is the ease of understanding and using the platform, as well as its design. I also highlight the various integrations we use a lot in our daily lives, such as with Google Workspace and, more recently, the one we implemented in our environment with Google SecOps. Another positive point is the high performance. So far, customer support has been effective and fast, through the product distributor. Finally, I consider the platform's cost-benefit to be very good. Review collected by and hosted on G2.com.

Recently, we have had problems with some bugs, such as the URL Extension bug, and this has been a persistent issue in our environment. It is something that has been bothering us a lot. Review collected by and hosted on G2.com.

What I like best about Acronis Cyber Protect Cloud (now Acronis Cyber Platform) is its intuitive and user-friendly design. The UI/UX is one of its strongest points, making it easy to learn, navigate, and manage daily operations without a steep learning curve.

From an integration perspective, the platform connects well with different environments and services, allowing centralized management and simplifying IT and cybersecurity workflows.

In terms of performance, I have found the platform reliable, responsive, and efficient for backup, recovery, and endpoint protection tasks, helping reduce operational complexity.

Regarding pricing and ROI, the combination of cyber protection and backup capabilities in a single platform delivers strong value, reducing the need for multiple tools and helping optimize costs.

The support and onboarding experience is also positive. The platform is easy to adopt, and the available documentation, training resources, and support services help users become productive quickly.

Finally, the platform's AI and intelligence capabilities contribute to improved threat detection, monitoring, and proactive cybersecurity management, helping organizations respond more effectively to potential risks.

Overall, what satisfies me the most is how intuitive and easy the platform is to learn and use while still providing comprehensive cyber protection, integration capabilities, and operational efficiency. Review collected by and hosted on G2.com.

One area that could be improved in Acronis Cyber Protect Cloud (now Acronis Cyber Platform) is the clarity around licensing plans and feature availability. While the platform offers a wide range of capabilities, it can sometimes be difficult to clearly understand which features are included in each plan and what changes when a different package or add-on is applied.

From a UI/UX perspective, the platform is intuitive and easy to use overall, but more transparency regarding licensed features and plan differences within the interface would improve the user experience.

Regarding integrations and performance, I have had a positive experience, but clearer visibility of plan-dependent capabilities would make planning and deployment easier.

In terms of pricing and ROI, understanding exactly which functionalities are available in each subscription tier would help organizations better evaluate costs and maximize the value of their investment.

The support and onboarding resources are helpful, but additional documentation or comparison guides for licensing options would simplify adoption and reduce confusion for new users.

Finally, the platform’s AI and intelligence features are valuable, but it would be beneficial to have clearer guidance on which AI-driven capabilities are available under each plan.

Overall, my main concern is not the platform itself, but the lack of clarity regarding licensing plans, included features, and the practical impact of upgrading or changing subscriptions. Better visibility in this area would further enhance the user experience. Review collected by and hosted on G2.com.

What I like most about Acronis Cyber Protect Cloud is the centralization of backup and security management on a single platform. The interface is intuitive, making it easy to manage multiple clients and efficiently track device status, protection policies, and alerts.

Another standout feature is the reliability of the backups, the ease of data recovery, and the integration with Microsoft 365 environments. For those working with managed IT services (MSP), the platform offers scalability, automation, and practicality in daily operations. Review collected by and hosted on G2.com.

One of the main areas for improvement is the complexity of some configurations and protection policies, which could be more intuitive. The management panel could also offer more flexible and customizable reports, especially for MSPs managing multiple clients.

Additionally, the licensing and billing structure is not always clear, and some advanced features could be better integrated into the management experience. Despite this, I consider the platform to be quite complete and reliable. Review collected by and hosted on G2.com.

What I like most is having backup and cybersecurity management together in one centralized platform. The unified console makes it much easier to monitor devices, manage protection policies, and review backup status without constantly switching between different tools. Overall, it streamlines day-to-day administration and helps me keep everything organized and consistently protected. Review collected by and hosted on G2.com.

The main area for improvement is the learning curve when configuring more advanced protection policies. Some settings could be easier to find, and clearer explanations within the console would help during setup. More actionable error messages would also make troubleshooting easier and reduce the time spent investigating issues. Review collected by and hosted on G2.com.