# Greenhouse Reviews **Vendor:** Greenhouse Software **Category:** [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) **Average Rating:** 4.4/5.0 **Total Reviews:** 3,871 ## About Greenhouse Greenhouse is more than an ATS – they’re a true hiring partner that gives companies of all sizes everything they’ll ever need to get measurably better at hiring. With Greenhouse, organizations can cut recruiting costs and ensure every hire is the right hire. Their industry-leading, AI-powered software supports every stage of the hiring process, from sourcing to onboarding, empowering companies to hire top talent quickly, consistently and fairly – today and as their business grows. With a structured hiring approach at its core, Greenhouse makes it easy to define the role, requirements and attributes of a successful candidate before a job is posted, enabling internal alignment and more confident, data-driven decisions. Greenhouse Real Talent™ enhances this process by helping teams identify and prioritize real, qualified candidates while detecting fraud, spam and impersonation attempts. They’ve helped over 7,500 companies across diverse industry verticals and scaling goals turn talent into a strategic advantage, so they can be ready to hire for what’s next. Some of the most successful companies, like Hubspot, Block, NFL, Lyft, Trivago and HelloFresh, use Greenhouse for data and guidance on the behaviors and capabilities they need to improve their overall hiring performance. They have also received numerous awards showcasing their commitment to product innovation and great hiring, including: G2 Top 50 Best HR Products (2025), G2 Best Enterprise Products (2025), Fortune Best Workplaces (2019–2024) and Inc. 5000 (2018–2024). © 2024, Greenhouse Software, Inc. All rights reserved. "Hire for what's next," “The/Your all-together hiring platform,” "Talent Makers" and the G Logo are trademarks of Greenhouse Software, Inc. ## Greenhouse Pros & Cons **What users like:** - Users find Greenhouse to be **intuitive and easy to use** , enhancing their productivity and simplifying recruitment processes. (868 reviews) - Users love the **easy integration** with other tools, enhancing the usability and efficiency of Greenhouse. (467 reviews) - Users appreciate the **intuitive and easy-to-navigate interface** of Greenhouse, enhancing their overall experience and efficiency. (446 reviews) - Users appreciate the **user-friendly interface and seamless integrations** that enhance their hiring processes efficiently. (394 reviews) - Users commend Greenhouse for its **intuitive design** and easy usability, enhancing their overall experience and efficiency. (390 reviews) - Users appreciate the **helpful support team** of Greenhouse, providing reliable assistance and customization options for their hiring processes. (367 reviews) - Customizability (354 reviews) - Customer Support (313 reviews) - Efficiency (308 reviews) - Time-saving (307 reviews) **What users dislike:** - Users find **limited customization** frustrating, particularly regarding reporting and scheduling features, impacting usability and flexibility. (364 reviews) - Users feel the **missing features** of Greenhouse hinder efficiency, requiring extra steps for candidate management and tagging. (274 reviews) - Users find Greenhouse's interface to be **not intuitive** , often requiring extra clicks and making navigation cumbersome. (258 reviews) - Users find Greenhouse's interface **not user-friendly** , with a clunky scheduling system and confusing navigation challenges. (237 reviews) - Users find the **candidate management experience less intuitive** , with missing information and difficulties in managing multi-job applications. (214 reviews) - Learning Curve (201 reviews) - Lack of Clarity (192 reviews) - Navigation Difficulty (175 reviews) - Integration Issues (163 reviews) - Scheduling Issues (160 reviews) ## Greenhouse Reviews ### 1. Feature-Rich Greenhouse ATS with Great Reporting, Integrations, and Support **Rating:** 4.5/5.0 stars **Reviewed by:** Dana C. | Talent Acquisition Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Greenhouse?** Greenhouse includes a wide range of features that even the smallest TA teams can use to be successful. The reporting tools are both helpful and visually appealing, which our executive leadership appreciates. The availability of integrations with other platforms also makes it easy to connect with additional resources, saving time for our recruiting team. I’ve also continued to receive beneficial support through chat and from our representatives. **What do you dislike about Greenhouse?** The interface can feel a bit clunky, with too many clicks required to complete simple actions. Some of the reporting is also challenging, especially when working with date ranges. Overall, it’s a pricier ATS. **What problems is Greenhouse solving and how is that benefiting you?** Before we started using Greenhouse, there were a lot of tasks we had to handle manually, such as certain reporting and posting jobs by hand on other sites. With its many integrations, along with access to pre-built reports and templates, Greenhouse has saved our TA team a ton of time and made those processes much more efficient. ### 2. Modern, Highly Customizable ATS Backed by Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Dan G. | Head of People, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Greenhouse?** The design is modern and the ability to customize nearly anything is fantastic. Their support team is excellent. I've been using their product for over a decade and they've continue to refine and update their core products while still staying true to what an ATS needs to do. **What do you dislike about Greenhouse?** While there is very little that I actually dislike about Greenhouse, the potential for customization is a doubled-edged sword. It can feel overwhelming to set up email templates, offer letter templates, rules, approval queues, etc. It is a great product but customers should have someone dedicated to is administration as it can be a lot for one person to handle as part of their other jobs. **What problems is Greenhouse solving and how is that benefiting you?** Greenhouse is great at allowing us to review candidates in a logical way, especially by providing custom application questions that introduce the right amount of friction into the application process. We want to have as many qualified applicants as possible, but also want to make sure their skills are relevant to the role. The ability to capture custom information in applications helps up achieve this. ### 3. Strong ATS with lots of automation built in. **Rating:** 4.0/5.0 stars **Reviewed by:** Steve T. | HR Specialist (Recruitment), Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2023 **What do you like best about Greenhouse?** The system is highly automated, and the most important elements are customizable. It’s also compatible with on-premise environments (as opposed to cloud-based calendars), which matters a lot to us. I’m glad to see they’re improving the Reporting and Analytics features and putting real attention into what has been one of the weaker aspects of the system. Their Customer Success team has also been consistently solid and a big support for us. **What do you dislike about Greenhouse?** Pricing - it's getting quite expensive and you may need to pay for some features that you won't need Support - they do not offer telephone support. **What problems is Greenhouse solving and how is that benefiting you?** Greenhouse helps our hiring teams make better, more informed hiring decisions by giving interviewers a clear way to visually capture and share their candidate assessments. It also helps us stay on track through automatic nudges, reminder messages, and predictive analytics. On top of that, it does a decent job addressing common hiring issues, such as duplicate applicants or roles with multiple openings. Overall, the underlying architecture behind these capabilities is really solid. ### 4. Great Front-End Usability, Needs Back-End Improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Lacey R. | Senior Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Greenhouse?** I like that Greenhouse is very easy to use and very simplistic. Even with over 200 hiring managers in the field who aren't necessarily recruiters, they find Greenhouse very easy to use. The front end user experience is very simplistic, making it straightforward to roll out to my team. **What do you dislike about Greenhouse?** The back end of Greenhouse isn't extremely user-friendly for us in the retail side. I'd love to see more bulk features, especially since we have about 700 evergreen roles that are consistently posted. Anytime anything needs to be updated, it's a manual process. I can't go in and bulk update all of my CSR roles at once, which would be really helpful. The back end takes a lot more manual work compared to the previous system we used. **What problems is Greenhouse solving and how is that benefiting you?** I find Greenhouse easy to use, simplifying hiring for non-recruiters in my field. It's a better fit for our industry compared to iCIMS, despite its back-end requiring more manual effort without bulk update options. ### 5. Intuitive, Seamless Workflow Automation with Clear ROI **Rating:** 4.5/5.0 stars **Reviewed by:** Autumn C. | Human Resources Business Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Greenhouse?** It’s very intuitive and easy to navigate. It integrates smoothly with our workflows and has helped us elevate our processes, which has boosted engagement. It has also enabled us to automate many tasks that were previously manual, leading to better performance and faster hires. Overall, we’ve seen a clear ROI. Support has been consistently responsive and helpful. **What do you dislike about Greenhouse?** While it has helped us streamline many processes, getting it up and running—and then maintaining the workflows—has taken a large amount of effort. **What problems is Greenhouse solving and how is that benefiting you?** Before implementing Greenhouse, our hiring process was inconsistent and largely manual. We struggled with tracking candidates across roles, maintaining structured interviews, and ensuring alignment between hiring managers. With Greenhouse, we now have a centralized system that standardizes our hiring workflows, from application review to interview feedback. This has improved collaboration across teams, reduced time spent on administrative tasks, and created a more consistent candidate experience. As a result, we’ve seen faster hiring timelines and better visibility into our recruiting pipeline. ### 6. Streamlines Hiring But Needs Better Candidate Search **Rating:** 4.5/5.0 stars **Reviewed by:** Connor T. | Talent Acquisition Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Greenhouse?** I like how Greenhouse helps us rack and stack candidates for different jobs. The onboarding feature is great as we hire candidates through Greenhouse and then launch them into onboarding. The reporting functions are really useful for tracking metrics and KPIs. The scorecard features are great because they're very helpful in easily distinguishing different interviews and using the new AI features in the scorecards helps when sending information to hiring managers and leadership. The scorecards also help set up interviews by giving direction and pointing where the interview needs to be focused, whether on the recruiting side, the hiring manager, or the technical screen. Greenhouse gives us everything we need for tracking applicants, gathering resumes, reviewing interviews and offers, and going through approvals for reps and offers. It's a really great tool. **What do you dislike about Greenhouse?** The biggest thing that could be improved in Greenhouse is the database searching for candidates. It's really difficult to search for older candidates or those who have applied to previous jobs. The search feature can be effective if you know what you're doing, but it’s tough. Once you get filters in place, it's hard to visually review the candidate profiles, and it's tough to know what you're looking at. **What problems is Greenhouse solving and how is that benefiting you?** I use Greenhouse for candidate and applicant tracking, utilizing scorecard features and interview plans to streamline our hiring process. It helps us rack and stack candidates and provides reporting functions to track our metrics and KPIs. ### 7. Greenhouse Recruitment Review by Prathamesh Sakre **Rating:** 5.0/5.0 stars **Reviewed by:** Prathamesh S. | Senior AR Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Greenhouse?** its structured hiring approach, intuitive user interface, and robust automation capabilities. It is widely considered a top-tier applicant tracking system (ATS) for organizations focused on collaboration and efficient, data-driven hiring **What do you dislike about Greenhouse?** Based on user feedback, most people find Greenhouse Recruitment to be a powerful, structured Applicant Tracking System (ATS) that is nonetheless hindered by a steep learning curve, a clunky user interface, and limited customization. **What problems is Greenhouse solving and how is that benefiting you?** Greenhouse offers a robust talent acquisition solution and candidate tracking system that help businesses find and attract top talent for their teams. Its benefits include Talent pool: Keeps track of people you might want to hire in the future Job ad market: Promotes your job openings across thousands of job boards CRM: Organizes and tracks candidate data, so your team can better collaborate Candidate referral program: Encourages employees to refer potential hires Career page and job board integration: Creates transparency and trust with candidates and makes it easier to create tailored social media outreach ### 8. Convenient Features and a Friendly UI **Rating:** 4.5/5.0 stars **Reviewed by:** Preet G. | Manager, Global People & Culture, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2026 **What do you like best about Greenhouse?** Greenhouse ATS has been an excellent addition to our recruitment tech stack. From the very beginning, the platform stood out for its ease of use. The interface is intuitive, well structured, and easy for both recruiters and hiring managers to navigate without extensive training. The implementation process was smooth and well supported, allowing our team to get up and running quickly with minimal disruption. When it comes to customer support, one of the highlights has been the strong set of learning resources and documentation available. The platform provides clear guides, help articles, and step by step resources that make it easy to understand processes, troubleshoot issues, and learn new features independently. We use Greenhouse frequently in our day to day hiring operations, and it has significantly streamlined our workflow. The system offers a strong range of features, from candidate tracking and interview scheduling to structured hiring workflows and reporting tools. Its ease of integration is another advantage, especially the seamless connection with LinkedIn and other job boards, which makes sourcing and managing candidates much more efficient. **What do you dislike about Greenhouse?** Since we migrated to Greenhouse from our previous ATS just 3–4 months ago, one thing we’re still figuring out is how to automate parts of the availability requests and interview-scheduling tasks. It’s a little complex, but I’m sure we’ll get it sorted out within a week or two. **What problems is Greenhouse solving and how is that benefiting you?** Greenhouse helps streamline and structure the entire hiring process by centralizing candidate tracking, interview coordination, and hiring workflows in one platform. It reduces manual effort, improves collaboration between the TA team and hiring managers, and brings consistency to evaluations. This ultimately helps us make faster, more organized, and better-informed hiring decisions. ### 9. Efficient and structured hiring platform for growing teams **Rating:** 4.0/5.0 stars **Reviewed by:** Manuel T. | Finance & Strategy Senior Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Greenhouse?** Greenhouse provides a very structured approach to recruitment. The interview pipeline is easy to customize, which helps keep hiring processes consistent across teams. Collaboration between hiring managers, recruiters, and interviewers is smooth because feedback is centralized and easy to track. I also like the integrations with other HR and productivity tools, which makes it easier to manage the entire hiring workflow in one place. **What do you dislike about Greenhouse?** The platform can feel a bit complex at first, especially for new users who are not familiar with ATS systems. Some configuration options require admin support, and reporting could be more flexible without needing additional setup. While the system is powerful, the interface occasionally feels slightly outdated compared to some newer tools. **What problems is Greenhouse solving and how is that benefiting you?** Greenhouse helps standardize and organize the recruitment process. Before using it, candidate information and interview feedback were scattered across emails and spreadsheets. With Greenhouse, everything is centralized—from job postings to interview scheduling and candidate evaluation. This improves transparency in hiring decisions and helps the team move candidates through the process faster and more consistently. ### 10. Efficient Workflow Enhancer with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsay R. | Sr. Manager, Talent Acquisition Systems & Analytics, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Greenhouse?** I like the interface of Greenhouse. It's really easy to navigate, and it's always easy to answer questions through the support article library or by chatting with a bot. When I have more complex technical questions, I find that submitting a ticket yields fairly quick and detailed responses, and I always get friendly responses with detailed suggestions on how to work through different problems. We're also really into the new AI features, and I'm excited about how they might integrate into our current workflows. I love Greenhouse, giving it a 10 on how likely I am to recommend it to a friend or colleague. The ability to organize candidates applying to various jobs and track where they are in our recruiting processes is helpful, as well as sharing insightful data on what's working and what's not. I'm also a big fan of custom reports and exporting the data I need. **What do you dislike about Greenhouse?** I'm still waiting for the new Greenhouse analytics to come out. I was told it was gonna come out in 2025, but looks like we're still waiting for that. So I'm excited to see if the enhancements change that workflow for me at all and if I can eliminate having to export reports and upload them into Power BI if the new dashboards in Greenhouse will be better and more suitable for our team. **What problems is Greenhouse solving and how is that benefiting you?** I use Greenhouse to organize candidates, track their progress in recruiting, and share insightful data. It helps identify process sticking points and works well with custom reports for analytics. ## Greenhouse Discussions - [How can i best take advantage of the reports on Greenhouse ?](https://www.g2.com/discussions/how-can-i-best-take-advantage-of-the-reports-on-greenhouse) - 2 comments, 1 upvote - [How do we ensure we are receiving as many candidates as possible?](https://www.g2.com/discussions/how-do-we-ensure-we-are-receiving-as-many-candidates-as-possible) - 1 comment, 1 upvote - [What is the best ways to use candidate packets?](https://www.g2.com/discussions/what-is-the-best-ways-to-use-candidate-packets) - 1 comment, 1 upvote - [How to improve the reporting functions or workaround?](https://www.g2.com/discussions/40570-how-to-improve-the-reporting-functions-or-workaround) - 1 comment, 1 upvote - [Any suggestions to better improve our recruitment sourcing channels and candidate pipeline?](https://www.g2.com/discussions/33640-any-suggestions-to-better-improve-our-recruitment-sourcing-channels-and-candidate-pipeline) - 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[zcal](https://www.g2.com/products/zcal/reviews) - [Zinc](https://www.g2.com/products/zinc-work/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Greenhouse Features **Platform Basics** - Interoperability - Performance - Reporting **Basics** - Reporting - Interoperability - Performance **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation **Recruitment Platform - Recruitment Platforms** - User Permissions - Sourcing - Interviews - Dashboard - Internationalization & Locationalization - Customization **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Platform Data** - Platform Search - Visualization **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Basics** - Interoperability - Performance - Integrations **Recruitment AI - Recruitment Platforms** - Candidate Matching - Gen AI in Talent Acquisition - Engagement **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Platform Content** - Automation - Content Creation - Content Library **Content** - Automation - File Sharing **Platform Content** - Digital Strategy - Candidate Relationship Management - Employer Branding - Social Recruiting **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Platform Additional Functionality** - Sourcing and Candidate Identification - Job Posting - Applicant Tracking - Unbiased Sourcing - Job Description Management **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Platform Performance** - Automation - File Sharing - Reporting **Agentic AI - Recruitment Platforms** - Adaptive Learning - Natural Language Interaction - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Platform Additional Functionality** - Dashboard - Mobility **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description ## Top Greenhouse Alternatives - [Jobvite](https://www.g2.com/products/jobvite/reviews) - 4.0/5.0 (647 reviews) - [ClearCompany](https://www.g2.com/products/clearcompany/reviews) - 4.6/5.0 (495 reviews) - [Lever](https://www.g2.com/products/lever/reviews) - 4.3/5.0 (2,079 reviews)