Celigo Reviews & Product Details

Celigo has been my go-to tool for building integrations of disparate business applications and automating tasks that support our business processes. It is the backbone of our business process from sales order management, shipping and fulfillment, inventory control and financial management. It's fairly easy to use if you have some technical knowledge but you can always use their internal implementation team or their network of partners to help you build the flows you need. They also have a great support team, knowledge base, and user community to help you along the way. The error management features help us troubleshoot errors with ease. Review collected by and hosted on G2.com.

I believe Celigo was originally built for integrating applications to Netsuite and sometimes it takes a few back and forths before the support team realizes that you are trying to work with a different ERP system and then I get rerouted to another agent. It's happened a few times to me. Also, I don't always find the pre-built connectors to be an out-of-the-box solution. But it is helpful to reference them while building my own flows. Review collected by and hosted on G2.com.

What stood out to me most about Celigo was that, from the very beginning, their sales team brought engineers into our meetings so they could truly understand our internal workflows and talk through how Celigo could support the integration between NetSuite and Shopify. They were thorough in covering the full picture, from forward sales processes to reverse logistics like returns and refunds. Above all, I found Celigo’s interface extremely user-friendly—people on our team without coding backgrounds could still navigate it easily and understand what was happening at a glance. Celigo has saved us a considerable amount of time during our digital transformation, noticeably reducing the workload for our front-end operations team and helping set the stage for additional cross-platform integrations in the future. Review collected by and hosted on G2.com.

For small and medium-sized businesses, subscribing to Celigo can seem like a significant upfront expense. However, the long-term benefits far outweigh the initial cost. The support and level of attention we’ve received throughout the entire process have been genuinely invaluable. This has been our honest experience since we started working with Celigo. Review collected by and hosted on G2.com.

The custom integrations have genuinely impressed me. Over the past few years, the many functionality improvements have made it possible for customers like us to tailor almost every aspect to our preferences. Their customer support is also very helpful and knowledgeable.

I also appreciate their partners, who really stand out in the industry for providing excellent consulting and project management services. Review collected by and hosted on G2.com.

Like most SaaS/iPaaS products these days, it’s become more expensive than it was a few years ago. Even so, compared with some competitors, it still feels relatively affordable overall.

One drawback is that the standard integration applications aren’t really built to be tinkered with much. That can be limiting when you need to go beyond the basics and make deeper adjustments. Review collected by and hosted on G2.com.

What I like best about Celigo is how flexible and reliable the platform is for complex integrations, while still being easy to manage day to day. The prebuilt connectors, strong error handling, and visibility into data flows make integrations faster to deploy and simpler to support. We implemented Celigo to integrate our eCommerce and POS to our ERP system, and currently process over 33k transactions weekly through Celigo. Review collected by and hosted on G2.com.

There’s a bit of a learning curve at the beginning, especially for more advanced integrations, but the documentation and support make it manageable and well worth the effort once you’re up and running. Review collected by and hosted on G2.com.

Ease of use and the amount of endpoints that are available. By providing us with easy and flexible set ups we are able to easily create customized flows that meet our specific business requirements. This has enabled us to overcome the one challenge we did experience, which was the limitations of the pre-built integration apps. Review collected by and hosted on G2.com.

The pre-built integration apps can sometimes be limiting. while this would not be impactful for smaller business, or for businesses with uncomplicated requirements, our more complex needs rendered most of these apps unhelpful. Review collected by and hosted on G2.com.

Celigo provides a well-structured and intuitive iPaaS platform. As a former software developer, I find the integration flows logical, transparent, and easy to navigate, even when originally built by our Systems Integration partner. The Celigo Master Class was particularly valuable and enabled me, as CIO, to confidently understand, review, and troubleshoot integrations without being hands-on in daily development. This significantly improves governance, reduces dependency on external parties, and accelerates issue resolution. Review collected by and hosted on G2.com.

The primary frustration has been the prolonged delay in delivering native on-prem Active Directory (AD) integration. This capability was announced in January 2025, yet over 12 months later, it remains unavailable (for my organisation). For organisations with hybrid identity architectures, this is a material gap that limits Celigo’s usefulness in identity and access-related integrations and forces continued reliance on workarounds or third-party solutions. Review collected by and hosted on G2.com.

What I like best about Celigo is its strong balance of power and ease of use. The ease of implementation, combined with prebuilt integrations and a flow-based design, makes it quick to deploy while still allowing flexibility for complex logic. Customer support is responsive and helpful, and the platform’s clear, reliable error handling simplifies day-to-day operations. Because it integrates seamlessly into our workflows, Celigo is a tool we use frequently and rely on as our integration backbone. Review collected by and hosted on G2.com.

At this time, I don’t have any significant dislikes about Celigo, as it has consistently met our integration and operational needs. Review collected by and hosted on G2.com.

We have had a great experience using Celigo for our integration needs. One of the standout aspects has been their prompt and reliable customer support. Anytime we've encountered an issue or had a question, the support team responded quickly with clear, actionable guidance, which helped minimize downtime and keep our operations running smoothly. We use the Celigo flow daily between Shopify and Netsuite.

The error handling within Celigo is also very well-designed. Whenever a flow doesn't execute as expected, the platform provides clear and detailed error messages. I really appreciate that. This makes it easy to identify exactly where the problem occurred and quickly troubleshoot without guesswork.

In addition, field mappings are straightforward and intuitive. The interface is user-friendly, and it's easy to track how data moves between systems, which adds a layer of confidence when setting up or modifying integrations.

Overall, Celigo has made managing integrations much easier and more transparent for our team. We highly recommend it to any business looking for a reliable and well-supported integration platform. Review collected by and hosted on G2.com.

We've been using Celigo primarily to integrate our systems with Shopify, and while the platform offers a lot of flexibility and a clean interface, we’ve run into some notable limitations that have impacted our experience.

One of the main challenges has been the lack of deep support for certain Shopify features. For example, handling Shopify metafields and custom discounts has proven difficult or even unsupported through Celigo's standard connectors. These limitations required time-consuming workarounds or custom scripting, which undermines the goal of a low-code integration platform.

Additionally, while Celigo support is generally responsive and helpful, they haven’t been able to offer real solutions when it comes to Shopify-specific constraints. We have received explanations about platform limitations rather than proactive workarounds or roadmaps for improvement.

For businesses that rely heavily on Shopify's more advanced features, it's important to understand that Celigo’s integration may not cover all your use cases out of the box. It works well for standard data flows like orders, products, and customers, but starts to fall short when you need more complex or customized handling.

We still see value in Celigo as an integration tool, especially for broader system connectivity, but we’d caution Shopify users to closely evaluate feature support before committing. Review collected by and hosted on G2.com.

What I like best about Celigo is how easy it is to use and implement. The platform is very intuitive, which makes building and managing integrations straightforward even without heavy development effort. Implementation is fast and efficient, allowing us to connect systems quickly and reliably. I also really appreciate Celigo’s customer support—they’re responsive, knowledgeable, and genuinely helpful when questions come up. On top of that, the wide number of available connectors makes it easy to integrate with many different applications as our needs grow. Review collected by and hosted on G2.com.

There isn’t much I dislike about Celigo. If I had to note an area for improvement, it would be having a more robust or user-friendly way to view and analyze successful data runs. While error visibility is strong, better insight into successful executions would make monitoring and reporting even easier. Review collected by and hosted on G2.com.

Celigo offers an intuitive and simple interface allowing a broader range of our users including business analysts and service desk team to build and manage integrations with incredible speed. We are no longer limited to extensively trained integration developers to be able to integrate between systems. Additionally our costs are clear and predictable with Celigo compared to other platforms that can be more dynamic and unpredictable. Review collected by and hosted on G2.com.

I have no complaints, as Celigo has helped reduce our costs, made it easier to train our team, and allowed us to quickly design and deploy integrations. Review collected by and hosted on G2.com.