--- title: Rithum Reviews meta_title: 'Rithum Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 121 reviews by the users' company size, role or industry to find out how Rithum works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 121 scale: '5' date_modified: '2026-06-20' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Rithum Reviews **Vendor:** Rithum **Category:** [Catalog Management Software](https://www.g2.com/categories/catalog-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 121 ## About Rithum Rithum was born from the combined strength of e-commerce trailblazers CommerceHub and ChannelAdvisor. Operating across the globe, Rithum supports the world's leading brands and retailers with a range of 3P commerce solutions that enable business models like drop shipping, private marketplace vendor self-service, e-commission and public marketplaces, helping them to drive efficient and profitable e-commerce businesses. Rithum solutions help businesses • Acquire new consumers with greater efficiency and effectiveness. • Optimize and scale quickly by adding new channels. • Expand curated product selection quickly and easily. • Create amazing consumer experiences from the beginning of the shopping journey to the very end. ## Rithum Pros & Cons **What users like:** - Users find Rithum to be a **flexible and easy-to-use platform** , enhancing their business growth and management capabilities. (6 reviews) - Users value the **synchronized inventory management** of Rithum, which simplifies commerce through seamless integration with various platforms. (5 reviews) - Users commend Rithum for its **effective business growth** , enabling easy expansion and increased sales for e-commerce sites. (3 reviews) - Users value the **easy integrations** with multiple enterprise applications, enhancing exposure and streamlining their processes. (3 reviews) - Users find Rithum to be incredibly **helpful** for managing drop shipping and business growth efficiently. (3 reviews) - Integrations (3 reviews) - Order Management (3 reviews) - Revenue Growth (3 reviews) - Sales Growth (3 reviews) - Customer Support (2 reviews) **What users dislike:** - Users find **inventory management challenging** due to difficulties in SKU search and limited mass order processing capabilities. (3 reviews) - Users find the **limited customization** options frustrating, as changes to product listings cannot be made after submission. (3 reviews) - Users point out the **data management issues** due to lack of flexibility and customization options in Rithum. (2 reviews) - Users face significant challenges with **difficult customization** on Rithum's website, limiting ability to make future changes. (2 reviews) - Users face **editing difficulties** due to a challenging search process for SKUs/items and inability to modify listings easily. (2 reviews) - Expensive (2 reviews) - Extra Costs (2 reviews) - Integration Issues (2 reviews) - Limitations (2 reviews) - Manual Processes (2 reviews) ## Rithum Reviews ### 1. Streamlined Our Multi-Channel Operations Efficiently **Rating:** 5.0/5.0 stars **Reviewed by:** Ganesh Venkata Sai sravan kumar s. | Inventory Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Rithum?** I like Rithum for its ability to centralize order and inventory management across multiple sales channels. The platform is easy to navigate, helps reduce manual work through automation, and provides clear visibility into operations. I also appreciate the reporting and tracking features, which make it easier to monitor performance and identify issues quickly. Overall, it helps improve efficiency and saves time in day-to-day operations. Additionally, integrating Rithum with our inventory management and order processing systems keeps our inventory synchronized and enhances operational efficiency. **What do you dislike about Rithum?** While Rithum is a powerful platform, the user interface can sometimes feel complex for new users. Certain settings take time to learn, and navigation features could be more intuitive. Performance can occasionally be slower when working with large amounts of data. Additional customization options and more detailed documentation would make the platform even easier to use. **What problems is Rithum solving and how is that benefiting you?** I use Rithum to manage orders, synchronize inventory, and streamline marketplace operations. It solves issues with stock level synchronization and order tracking, reduces manual work, improves visibility, and centralizes management, enhancing efficiency. ### 2. Centralized Marketplace Management That Streamlines Multi-Channel Operations **Rating:** 4.0/5.0 stars **Reviewed by:** Giuseppe C. | Senior Business Developer and Account Manager ( Sales & Purchases ) , Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Rithum?** The most helpful thing about Rithum is having a centralized platform to manage marketplace and commerce operations across multiple channels. It simplifies workflows, improves visibility into performance, and helps teams maintain consistency across different marketplaces without needing to manage each one separately. **What do you dislike about Rithum?** The platform can feel complex at first, especially for new users. There is a learning curve when navigating all the features and configuration options, but once you become familiar with the system, it becomes much easier to use. **What problems is Rithum solving and how is that benefiting you?** Rithum helps solve the challenge of managing multiple ecommerce and marketplace channels from a single platform. By centralizing operations such as product listings, inventory management, and order processing, it reduces manual effort, improves operational efficiency, and helps maintain consistency across channels. This has saved time and made it easier to scale marketplace activities. ### 3. Flexible, Easy-to-Use no Hassle **Rating:** 4.5/5.0 stars **Reviewed by:** Dayna P. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Rithum?** I found the software to be flexible, easy to use, and simple for my contractor to adopt. As our business grows, I hope it will scale with us seamlessly without adding unnecessary complexity. **What do you dislike about Rithum?** Having everything centralized saves time, reduces manual effort, and gives team better visibility into what's happening across channels. It's been a practical solution that has grown with our business. **What problems is Rithum solving and how is that benefiting you?** Instead of jumping between different platforms, I can work from one central system. That has saved time, reduced mistakes, and made it much easier to stay organized. The biggest benefit is having greater confidence that our product information and operations are aligned across channels without needing to constantly monitor everything manually ### 4. Impressive Scale, Constant Innovation, and a Team That Truly Invests in Your Success **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Rithum?** Honestly, the scale blew me away. You're working with household names like Adidas and Best Buy, and the platform is constantly improving. The AI features they've been rolling out show they actually invest in the product. But what really stood out to me is how the team shows up for clients. It doesn't feel transactional. They treat your success like their own." **What do you dislike about Rithum?** The onboarding process can feel a bit overwhelming at first. There's a lot to learn across the platform and it takes time to find your footing. Better structured training resources would go a long way, especially for new users **What problems is Rithum solving and how is that benefiting you?** Managing products across multiple ecommerce channels used to mean juggling several tools and a lot of manual work. Rithum brings it all into one place — listings, fulfillment, reporting. That saves time and reduces errors. For me personally, it means less time on admin and more focus on actual selling and strategy ### 5. Efficient Marketplace Sync, Room for UI Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Rithum?** I mainly use Rithum for product listing and keeping everything synced across marketplaces, which cuts out a lot of manual work for me. I don't have to update listings one by one anymore, and it keeps my inventory accurate, so I'm not overselling. Honestly, the best part is how it keeps everything in one place. Instead of logging into each marketplace to update prices or stock, I can do it once, and it pushes the changes everywhere. It saves me a ton of time and keeps things way more organized. I also like how it fits pretty easily with my existing inventory and analytics tools. When we switched to Rithum, it was just faster and easier to work with, as the initial setup was pretty straightforward and didn't take long to get everything connected and running. With a small team of around 10, having something that simplified the workflow really helped. **What do you dislike about Rithum?** Some parts feel a bit slow when I am updating a lot of products at once. I also wish the interface was a little cleaner. When I bulk update a big batch of products, it sometimes feels like the system slows down or takes a while to process everything. It's not a dealbreaker but it does interrupt the flow a bit. I think the layout could be a bit cleaner. Some tools feel buried, so having quicker access to listings memory and orders could make things smoother for me. **What problems is Rithum solving and how is that benefiting you?** Rithum cuts out a lot of manual work by syncing my product listings and keeps inventory accurate, preventing overselling. It keeps everything in one place, saving me time and organizing my workflow by eliminating the need to jump between different marketplaces. ### 6. Effortless Writing with Intuitive Design **Rating:** 5.0/5.0 stars **Reviewed by:** Aashish D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Rithum?** I feel the best part about Rithum is the interface. The user interface is so friendly, like even a kid can use it. Honestly, it was mind-blowing. I feel that it was the easiest app I've ever used. My team said the same thing and recommended using it with other tools as well. **What do you dislike about Rithum?** Nothing as such **What problems is Rithum solving and how is that benefiting you?** I use Rithum for writing emails with correct grammar and professional language. It saves me tons of time in my daily life and helps manage my client base efficiently. ### 7. Functional and Intuitive with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Kandice H. | Clerk, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Rithum?** I like how Rithum is functional. I love how it helps me with everything related to my job. It was really easy to set up. **What do you dislike about Rithum?** It could be more intimate. **What problems is Rithum solving and how is that benefiting you?** I love how Rithum helps me with everything for my job, and I like how functional it is. ### 8. The Ultimate Multichannel Command Center for Scaling Brands **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Rithum?** Its ability to increase team transparency, drive metric accountability, and keep remote teams aligned. It also explicitly connects high-level annual or multi-year strategies to weekly individual tasks. **What do you dislike about Rithum?** New team members often find the software challenging to learn initially. It requires substantial training time to fully adapt to the platform's specific goal-setting methodologies. **What problems is Rithum solving and how is that benefiting you?** Manually listing products, changing prices, and rewriting descriptions on separate platforms (like Amazon, Walmart, eBay, Shopify, and TikTok Shop) is incredibly time-consuming. ### 9. Capable Multichannel Platform with Robust Connectivity and Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Rithum?** Capable mutlichannel platform with lots of connectivity and features **What do you dislike about Rithum?** The Rithum platform is VERY expensive and account ownership often changes hands **What problems is Rithum solving and how is that benefiting you?** Funneling orders, inventory and product data between our marketplaces and ERP ### 10. Benefits of Rithum **Rating:** 4.0/5.0 stars **Reviewed by:** Siddhi J. | Ecommerce Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Rithum?** It is the heartbeat of commerce and it heps in syncing the inventory with ease. **What do you dislike about Rithum?** Sometimes it feels that it is not much reliable. **What problems is Rithum solving and how is that benefiting you?** It is solving ky problem in many ways like it robust & connects hundreds of channels in one software. It streamline and execute operations with kore efficeincy & centralised system. ### 11. GREAT Platform for 'Content". **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff S. | President, Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about Rithum?** Very flexible platform. If you can use Microsoft Excel, you can leverage this database. **What do you dislike about Rithum?** Still takes considerable effort and cost to add a marketplace. **What problems is Rithum solving and how is that benefiting you?** Content and Image management. Templates into Marketplaces and BigCommerce. ### 12. Overview on ProductStream **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit M. | Assistant Professor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2023 **What do you like best about Rithum?** This software is generally a part of E-CommerceHub which is helpful in starting the business from small scale to large scale. This software has its own advertising system which connects or reaching out to customers. So, anyone can take there business to next level. **What do you dislike about Rithum?** The major disadvantage is the customization of the product in the official website as once the data added its fixed no any changes can be made in future. **What problems is Rithum solving and how is that benefiting you?** Well it has helped in marketing of the product by reaching out to the users who has particular requirement for the product. So, Launching a new product into the market is pretty hard as it takes lot of time where this software reduces that amount of time. It has various features which are useful for the customer such as customized search for product, product once order after that order tracking, price range customize search. ### 13. ProductStream Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Mansi T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2023 **What do you like best about Rithum?** ProductStream is a part of CommerceHub, this software helps grow my business. And connect my business with Connects my business to the ordinary people. This software expands Shop to an online platform. **What do you dislike about Rithum?** Nothing Dislike for ProductStream Software. But It would be great for us to provide this product separately on his official site to make it easy to find this software column. **What problems is Rithum solving and how is that benefiting you?** ProductStream Software connectivity is good, and his shipping is speedy and easy to understand delivery status for both of us. All retailers connect with their clients efficiently. ### 14. Best Software Ever Used for E-Commerce. **Rating:** 4.5/5.0 stars **Reviewed by:** Pragya S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2023 **What do you like best about Rithum?** The ProductStream is very beneficial for e-commerce sites. It helps us to listing the product accordingly. It help us to showcase our product and increase the sales, and reaches new customers. **What do you dislike about Rithum?** As there is no disadvantage about the ProductStream but i dislike the listing category if i listed the product then i cannot do any changes. **What problems is Rithum solving and how is that benefiting you?** As ProductStream is very beneficial for E-Commerce. It increases the sales, and we can grow our business very quickly. I love its shipping services which is very quick and easy to check our delivery status. ### 15. Used by so many retailers, and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica B. | Sales Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Rithum?** It is seamlessly integrated into the EDI. All inventory, orders, invoices, and tracking numbers for shipments go right through the same portal. Also, their help center always responds quickly. **What do you dislike about Rithum?** The only thing I have trouble with is finding skus/items so I can edit them. I wish there was an easier way to search as oppposed to clicking through pages. **What problems is Rithum solving and how is that benefiting you?** It is allowing for easy tracking of all things dropship orders. Tracking numbers, sales, items sold, invoices etc. It is also widely used by many retailers, which helps a lot. ### 16. excellent **Rating:** 4.5/5.0 stars **Reviewed by:** Natasha S. | Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Rithum?** This product is excellent for E-Commerce Hub, which helps start the business from small to large scale so anyone can take their business to the next level and is very easy to use, making my business very easy to grow. **What do you dislike about Rithum?** There is some major disadvantage in customizing the product on the website; otherwise, it's good. Yes, I use ProductStream, its best platform for E-Commerce, and it can be used by anyone at and anytime. **What problems is Rithum solving and how is that benefiting you?** I have reached my product to new clients, which should get the maximum number of people; in such a way, I want well it has helped in marketing the product by reaching out to users with a particular requirement for the product. ### 17. Orderstream EDI software made easy with Convictional integration for drop ship **Rating:** 1.5/5.0 stars **Reviewed by:** Alyse K. | Senior Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Rithum?** It's the required software by our partner to use CommerceHub to receive drop-ship orders. I am happy we could integrate CommerceHub with our preferred EDI/drop ship partner Convictional. **What do you dislike about Rithum?** Set up took a really long time and was overpriced though the onboarding rep took a very long to respond. I don't spend much time on the orderstream platform because we have this integrated with Convictional to allow orders to sync directly to our shopify store. I find this EDI platform to be very out-of-date and not user-friendly, the help tutorials weren't very specific or helpful to someone with basic knowledge on this. Without the integration with orderstream we would purchase another expensive EDI platform to sync orders to our shopify store OR manually enter each order. Neither options are efficient for our business. Our team would also need to be trained on orderstream to process orders, making Convictional the ideal integration for this partnership with Costco.ca. **What problems is Rithum solving and how is that benefiting you?** We are required to be connected with OrderStream for this partnership with Costco.ca,it allows us to receive orders. ### 18. ProductStream Review **Rating:** 5.0/5.0 stars **Reviewed by:** Khushi P. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2023 **What do you like best about Rithum?** ProductStream helps me to manage my drop shipping easily. It is so helpful for me. I can integrate with design software like ERP,CRM, and Ecommerce. **What do you dislike about Rithum?** I have an issue with customer service. You should improve. **What problems is Rithum solving and how is that benefiting you?** ProductStream is the best platform for me cause it provides all the required features and assistance to grow my business. You don't have to go anywhere; you will get everything here. i have a hassle-free experience. ### 19. Not the greatest EDI platform, but it works **Rating:** 3.5/5.0 stars **Reviewed by:** Chris T. | Order Processor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Rithum?** OrderStream overall is generally very quick to respond to support email requests. The ability to upload inventory via spreadsheet is beneficial when having more than a few items in your list. **What do you dislike about Rithum?** OrderStream is not capable of handling the mass-processing of orders. If you integrate with another EDI solution or an ERP solution that can take processing orders in bulk, there is that option. However, with the in-web solution of OrderStream, orders must be manually processed one by one. OrderStream has also been known to have intermittent degradation of service as well. **What problems is Rithum solving and how is that benefiting you?** Two of our customers require the usage of OrderStream to fulfill EDI orders. That being said, we're being shown that OrderStream is not the preferred method of EDI solutions. ### 20. This service has come with flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Sai k. | DevOps Engineer || Azure cloud Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2023 **What do you like best about Rithum?** We can use this service with multiple enterprise applications, giving us more exposure. **What do you dislike about Rithum?** They should look into more tools to help us in the data exchange. We need more flexibility there **What problems is Rithum solving and how is that benefiting you?** When the design is complex and has vast data, Productstream will help you ease your problems. It has the automation and reuse of the data. it saves time and speeds up the process ### 21. So easy to use and reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Zephora C. | Executive Management Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Rithum?** ChannelAdvisor is easy to use and everything can be done in few clicks. It was easy for us to sort and search orders faster. **What do you dislike about Rithum?** Fee minor glitches which happens tp every software but never experienced a major disaster while using ChannelAdvisor. **What problems is Rithum solving and how is that benefiting you?** It helped us to sort and find orders of our customers faster. It automatically sort things out for you, all you need to do is to type the order number and every information you need is there fast. ### 22. Avoid like plagues! **Rating:** 0.0/5.0 stars **Reviewed by:** Robertas S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2022 **What do you like best about Rithum?** I would give 0 stars if I could—horrible experience with them. In the beginning, it sounded very nice and good. Sales managers were very 'sweat boy' and promised seamless integration within our linnworks software to theirs. They vowed to integrate and launch the first marketplace nearly without our interaction. Yeah right... **What do you dislike about Rithum?** Companies staff unqualified and noobs- don't know what they do. After six months, we tried to cancel your contract- and they wouldn't let us. Very malicious, not trustworthy people/company! In the process, we lost 25000£ plus spent thousands on legal. PLEASE take our advice and avoid them! **What problems is Rithum solving and how is that benefiting you?** NOTHING- they are very bad! ### 23. Good enough **Rating:** 3.5/5.0 stars **Reviewed by:** Job A. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2022 **What do you like best about Rithum?** I like that you can configure all the rules you want with the data you provide, which makes it easy to work with. **What do you dislike about Rithum?** 1. Support is not very helpful if it gets a bit more difficult 2. Repricer is not very good **Recommendations to others considering Rithum:** Make sure to an external repricer Make sure they refund you, when they overcharge you **What problems is Rithum solving and how is that benefiting you?** We worked with ChannelAdvisor for almost 10 years. When we started using it, we did not sell much through Amazon. After using them that changed quickly for the better. ### 24. A Bit Clunky **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Rithum?** The best thing about it is that it works. you get to update inventory and receive orders and do the billing all in one portal. Its been consistent we have experienced no problems. **What do you dislike about Rithum?** We would rather have this task automated, however, they charge you extra for that. TThe system works and before we found an AutomatedAPI we went along manually entering the orders into our system. Blissfully ignorance. **Recommendations to others considering Rithum:** It Seems we only really use them because we have to. It's functional and we would prefer to automate the tsks but they charge extra to allow access for that. Although they do not themselves offer that service. **What problems is Rithum solving and how is that benefiting you?** We have a large eCommerce platform that requires you to use this service. It works. You can even automate the task using them. but they charge you extra for that. ### 25. Been using channel over 20 years with decent success **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob G. | VP, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about Rithum?** Channel advisor is constantly adding new channels to sell on and is innovative in finding new ways to improve their platform. Their platform is very flexible to meet a variety of needs. **What do you dislike about Rithum?** I really do love it, it is a bit on the expensive side though. If channel has yet to integrate with something that you would like to try odds are you will not be able to set it up. They don't have good management for amazon sellers selling outside the u.s on. When channels release programs it will naturally take channel some time to adapt and integrate **What problems is Rithum solving and how is that benefiting you?** Keeping your listings updated and tracking inventory quantity on all your platforms is a breeze with channeladvisor. Without an inventory management system it is hard to keep everything up to date. **Official Response from Laura Lane:** > Hi Jacob, Thank you so much for taking the time to leave your feedback! We're thrilled to hear our software is helping to take your business to the next level! We really appreciate you choosing ChannelAdvisor for such a long time and wish you many happy years of trading ahead. ### 26. Easy to navigate with helpful tools **Rating:** 4.5/5.0 stars **Reviewed by:** SHANNON B. | Sales Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2021 **What do you like best about Rithum?** I like that I can filter my orders and save a specific view so I do not have to filter the orders every time. I also love the help section! **What do you dislike about Rithum?** Sometimes it takes a while for the system to catch up. For instance, if I have to cancel an order on Channel advisor, it is not immediate. **What problems is Rithum solving and how is that benefiting you?** All the info I need for each order are listed without having to click on the order itself. Since we do not ship to PO Box addresses' I can just scroll through the orders and locate those orders quite easily. **Official Response from Channel Advisor:** > Thank you so much for your kind words and valuable feedback. We really appreciate you taking the time to share your experience with us. We look forward to our continued partnership with your team! ### 27. Does the job, but not user friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Rithum?** ChannelAdvisor connects to many different platforms, making it very versatile. **What do you dislike about Rithum?** Unless you have a tech background, or a developer to help you set things up, it is not user friendly. **What problems is Rithum solving and how is that benefiting you?** We have grown our business on marketplaces using ChannelAdvisor. **Official Response from Caroline Riddle:** > Thank you for taking the time to review ChannelAdvisor. We're glad to hear that you've been able to grow your business on marketplaces. We appreciate your feedback on the user experience and will share that with our team. ### 28. Good solution but frustrating experience **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2021 **What do you like best about Rithum?** Great for managing multiple marketplaces, managing multiple warehouses and setting up automated price rules for amazon. Easy ways to filter entire categories or block products from ad campaigns that are managed within the system. Has a dedicated ad console for quick viewing of product performance across all marketplaces, with easy to use filters. **What do you dislike about Rithum?** Channel Advisor is a very powerful platform but has a fairly steep path to learning all you can do. Completely frustrating business rule creation, challenging to confirm whether or not products are actually being blocked. Online help is virtually non-existent with a support ticket system as the only way to reach someone. They have user forums and a knowledge base, but the entire business rule section should be rebuilt into a more user-friendly setup for regular users and an option for advanced users to write out their rules manually. **Recommendations to others considering Rithum:** Channel Advisor is very good for enterprise-level ecommerce product management. However, it does require some onboarding help and a decent amount of time to get familiar with all the functionality. For smaller shops wanting an easy-to-use feed manager, Channel Advisor may not be the best choice. **What problems is Rithum solving and how is that benefiting you?** Takes a single product feed and maps to as many other feeds as needed in their proper format. From there, it's pretty easy to block or allow certain product categories or even define custom categories that you can filter out (e.g., products with less than 5% margin, or items with less then 3 items in stock, etc). We've also set up rules that help prevent errors before they reach a marketplace, such as google shopping - e.g., if a UPC code is nonexistent or not equal to 12 characters, filter out. Some of these rules could certainly be set up within your ecommerce system before sending the feed to Channel Advisor, but the benefit here is that you don't need developer/ IT assistance to create these rules. **Official Response from Channel Advisor:** > Thank you for this valuable feedback. We’ve made a note of your message, and we would like to learn more about your experience with ChannelAdvisor. Please consider contacting us directly at supportadmin@channeladvisor.com. We know you have a choice, and we want you to know we appreciate the chance to work with you. ### 29. E-commerce hub review **Rating:** 5.0/5.0 stars **Reviewed by:** Kaylynn A. | Inside Sales Specialist, Manufacturing, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2021 **What do you like best about Rithum?** I like the fact that I can manage my own orders and inventory in the same place within orderstream. Everything is all in place on the main dashboard. **What do you dislike about Rithum?** I dislike the fact that orderstream has issues with connecting with EDI. My company has this function set up, but the inventory gets automatically updated and it shouldn't. **What problems is Rithum solving and how is that benefiting you?** OrderStream is where all e-commerce orders are placed through, we have all orders in this portal for quick and easy accessibility. ### 30. Couldnt run my business without them **Rating:** 5.0/5.0 stars **Reviewed by:** Michael G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2022 **What do you like best about Rithum?** Order processing, access to marketplaces, help with marketplaces, support **What do you dislike about Rithum?** There is nothing to not like with channel advisor **What problems is Rithum solving and how is that benefiting you?** access to marketplaces that launch that I could not have gotten to myself, and insight with these maretplaces **Official Response from Channel Advisor:** > Michael, This is great to hear! It’s been an absolute pleasure serving you. Our team works hard to support your goals, so we appreciate you taking time to share this awesome review with us. Here's to our continued e-commerce journey together! Thank you! ### 31. It is very userfriendly **Rating:** 4.0/5.0 stars **Reviewed by:** Surinder B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Rithum?** It is very easy to use and you can see and invoice orders quickly. **What do you dislike about Rithum?** The search function is very weak. It takes a lot of effort to run a search and with sometimes poor results **What problems is Rithum solving and how is that benefiting you?** It is easy to manage and fulfill orders quickly ### 32. Great product, and they are working to improve their support. **Rating:** 4.5/5.0 stars **Reviewed by:** Ken C. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2020 **What do you like best about Rithum?** ChannelAdvisor is a great integration partner, their software works, they constantly improve it, and they are an invaluable vendor providing an essential service for us. **What do you dislike about Rithum?** In the past we have had problems with Channel Advisor's single-threaded email-only support model. In once case a year or two ago I engaged in a 27-message thread over several weeks trying to get a critical issue resolved with our Amazon account, during that conversation I repeatedly asked in writing to talk to a human, but was not able to. Since then, ChannelAdvisor has reached out to me and put in place some escalation paths to address this issue, and I am happy with this resolution. It's rare to see a vendor take concrete action like this to resolve a complaint. They are an excellent company. **What problems is Rithum solving and how is that benefiting you?** Integration partner for multiple marketplaces, driving millions in sales. **Official Response from Channel Advisor:** > Thank you for this valuable feedback. We’re glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you. ### 33. Channel Advisor Very Useful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2021 **What do you like best about Rithum?** Channel Advisor is an amazing PIM software that allows users to connect multiple marketplace sites to one portal. It is very good at keeping sites, content, images, and necessary listing page information in one centralized location. **What do you dislike about Rithum?** There is a long setup process that can be difficult for some users. But highly recommend it. **Recommendations to others considering Rithum:** Channel Advisor is a great PIM system and there are many out there so do your research as to which one fits your business needs. **What problems is Rithum solving and how is that benefiting you?** Channel Advisor allows us to centralize listing page information and disperse it across multiple marketplaces sites all at the same time from the same portal. **Official Response from Channel Advisor:** > Thank you for the awesome review! Our team works hard to support your business needs, and we’re happy to hear we hit the mark for you. Thanks for being a ChannelAdvisor customer! ### 34. DSCO **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2021 **What do you like best about Rithum?** Ability to Bulk upload, switch between accounts easily, automated invoicing, update inventory without long lag time **What do you dislike about Rithum?** It's still a very new program, I will be interested when it becomes more streamline and has more features. Even the search can be a little annoying sometimes as well as the upload confirmations are not clear. **Recommendations to others considering Rithum:** Use bulk upload and automatic invoicing. If you need a lot of help or contact support, often this portal may not be for you. **What problems is Rithum solving and how is that benefiting you?** it is super easy to use and saves time. It is easy to run reports and invoice ### 35. Great company and best in market scalability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2017 **What do you like best about Rithum?** It has a wide range of possibilities. It can do just about anything you want to with the proper experience **What do you dislike about Rithum?** Difficult to get all products up and running through the system. After onboarding on the platform, Channel Advisor customer support is very lacking unless you pay for premium support. **Recommendations to others considering Rithum:** Train as many employees as possible when you onboard so that going forward there are multiple higher level users. **What problems is Rithum solving and how is that benefiting you?** Managing inventory through all marketplaces in one location. **Official Response from Channel Advisor:** > It’s been an absolute pleasure serving you. Our team works hard to support your goals, so we appreciate you taking time to share your feedback with us. Thank you! ### 36. Comprehensive Auction/Internet Management System **Rating:** 5.0/5.0 stars **Reviewed by:** Larry P. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2021 **What do you like best about Rithum?** It does almost everything I need to run my business. **What do you dislike about Rithum?** No support other than emergencies on the weekends. **Recommendations to others considering Rithum:** Pricing is on the high side but worth it. **What problems is Rithum solving and how is that benefiting you?** Inventory Management over Multiple venues, Invoicing, Leaving feedback, **Official Response from Channel Advisor:** > Thank you for the awesome review, Larry! Our team works hard to support your business needs, and we’re happy to hear we hit the mark for you. Thanks for being a ChannelAdvisor customer! ### 37. Good product, very mature, but tech support process needs to be completely updated **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2021 **What do you like best about Rithum?** The software can do a lot of things, integrate with a lot of marketplaces and 3rd party products. **What do you dislike about Rithum?** The tech support process, and the length of time to get an answer- even for critical issues. **Recommendations to others considering Rithum:** Make sure you plan at least 3 months in advance or however it takes to get your internal catalogs cleaned up and up to date. **What problems is Rithum solving and how is that benefiting you?** Posting to multiple marketplaces, and integration with disty partners. **Official Response from Channel Advisor:** > Thank you for sharing your experience with ChannelAdvisor. Our team works hard to support your goals, so we appreciate you taking time to share your feedback with us. Thank you! ### 38. Extremely knowledgeable and caring staff. Willing to give expert advise in order for us to succeed. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2021 **What do you like best about Rithum?** Channel Advisor helps us manage our products, channels, sales, inventory, and orders all in one location. **What do you dislike about Rithum?** Channel Advisor is very complex because of the multiple capabilities they have to offer. It takes time to learn the platform. **What problems is Rithum solving and how is that benefiting you?** Channel Advisor helps us stay competitive in the marketplace with their Amazon repricer tool. We can watch our sales and performance on one platform versus keeping our eyes on multiple programs. **Official Response from Channel Advisor:** > We’re so excited to hear about your experience with ChannelAdvisor! Thanks for your feedback and here’s to your continued success. We’re glad to be part of your team. ### 39. Not the best platform or service **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2021 **What do you like best about Rithum?** It is a central hub for all marketplace information. **What do you dislike about Rithum?** The UI isn't great, capabilities rather limited. Been a pretty painful onboarding experience. I would not recommend the self-service option. Self-service support is not enough since their platform is complicated and it doesn't work well with APIs like Amazon. Go full service or use another service. **Recommendations to others considering Rithum:** I'd look elsewhere unless you have full service support. Probably cheaper full service options out there. **What problems is Rithum solving and how is that benefiting you?** Manage multiple products across multiple marketplaces. We are only on one marketplace so far so we have not realized a benefit to date. They also nickel and dime you despite having a revenue share agreement. **Official Response from Channel Advisor:** > Hello, Thank you for bringing your concerns to our attention. We’ve made a note of your message, and we would like to learn more about your experience with ChannelAdvisor. Please consider contacting us directly at supportadmin@channeladvisor.com​. ### 40. Could not be easier, EDI saviour **Rating:** 5.0/5.0 stars **Reviewed by:** Steven L. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2020 **What do you like best about Rithum?** Ease of use and simplicity. Simple menus and procedures. This has saved our company thousands of dollars in programming and manhours. It also allowed us to focus on our core business tasks. Entering into the dropshipworld became an open door. Our clients also benefited with increased sales and options to new vendors. **What do you dislike about Rithum?** After coming from the expensive options of EDI and CommerceHub, I love DSCO. One thing is that I find the inventory a bit confusing as I am unable to delete items, only hide them. I don't understand this so my spreadsheets is not as clean as I understand. **Recommendations to others considering Rithum:** Just get it already **What problems is Rithum solving and how is that benefiting you?** Inventory is up to date, and easily manipulatable. Saves time, and frustration of unfulfilled orders. ### 41. Channel Advisor is very time, cost effective tool for large scale of ecommerce business **Rating:** 5.0/5.0 stars **Reviewed by:** Rana Abdul R. | Amazon Marketplace Management, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2021 **What do you like best about Rithum?** Most of the best part is sending inventory into multiple e-commerce marketplaces and manage inventory very easy way. **What do you dislike about Rithum?** It very expensive to use. Channel Advisors need to change their business plans. **What problems is Rithum solving and how is that benefiting you?** I'm uploading the product into Channel Advisors. Mapping template for different marketplace according to marketplace. **Official Response from Channel Advisor:** > Hello, Thank you for this valuable feedback. We’re glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you. ### 42. Great Team at DSCO!! **Rating:** 4.5/5.0 stars **Reviewed by:** Patti J. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2020 **What do you like best about Rithum?** The team there is more than willing to go the extra step and help. I probably don't have the most cases out there but when I do put in a case, they are on top of it and I receive an answer back within the hour. Karrianne, Ryan and Nathan always have good answers and have always provided a why it's like that. I know there are others that have helped me out in the past as well. Like I said, they are helpful and really do provide educated answers. **What do you dislike about Rithum?** Not a lot to dislike. They are great people and very easy to understand and deal with. There are some quirks with DSCO but not the people. "Admin Settings" - still get the spinning circle. And this is probably not a quirk at DSCO but I always seem to have issues with mapping settings for shipping. Probably more me than DSCO. **What problems is Rithum solving and how is that benefiting you?** Shipping codes and how they work with EDI transactions. Every time it comes up, I think oh big headache. I put in a case and boom! headache is gone. It is a very simple thing but I think of it as a headache. ### 43. DSCO EDI Review **Rating:** 3.5/5.0 stars **Reviewed by:** Emily T. | EDI Analyst 1, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Rithum?** Navigation and user interface of the website. Wonderfully, responsive and helpful support team. **What do you dislike about Rithum?** There have been a few instances where the inventory feed parameters were changed and we weren't notified ahead of time. DSCO management was however very helpful in resolving this. **What problems is Rithum solving and how is that benefiting you?** We're able to do EDI with one of our customers through DSCO. Our customer service and finance team has visibility to a lot of information through DSCO they would normally need our EDI team to answer. ### 44. It wasn't a choice to use Dsco, our customer required it. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2020 **What do you like best about Rithum?** Being able to review the orders and to see any outstanding that we may have missed **What do you dislike about Rithum?** There is never any phone contact, everything is by email or message. Sometimes you just need to speak to a person and you can't. Dsco frequently makes changes to their requirements, even during the pandemic shutdown when we had minimal staff available. It always causes us to put aside other work, since getting the orders fulfilled is a priority. It would be helpful to have our (the vendor's) item number in the inventory, that way our sales people can review for themselves, instead all is by upc which the salespeople don't get involved with. **What problems is Rithum solving and how is that benefiting you?** None ### 45. Easy to use platform **Rating:** 5.0/5.0 stars **Reviewed by:** Karen S. | Sales Associate , Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2020 **What do you like best about Rithum?** DSCO is easy to use, errors will alert you if something is mistakenly typed in wrong, giving you a change to edit before moving on. **What do you dislike about Rithum?** The only downside of using DSCO, is updating an estimated ship date, which requires it to be changed in two places. **What problems is Rithum solving and how is that benefiting you?** Orders are fulfilled daily and DSCO allows quick and easy steps to ship and invoice. ### 46. Dsco is easy to use and great for managing inventory **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa F. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Rithum?** Easy to navigate, easy to update inventory and print orders. **What do you dislike about Rithum?** I wish Dsco did a better job at helping me connect with new accounts that already use Dsco. I would love to use Dsco as a source to find new business for drop ship **Recommendations to others considering Rithum:** Easy to use and navigate, perfect for drop ship **What problems is Rithum solving and how is that benefiting you?** Order management ### 47. Dsco, its better then doing it all by hand **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2020 **What do you like best about Rithum?** It is very intuitive to get around. They highlight areas when new orders appear. they have a comprehensive walk-through for new users such as myself. Taking care of orders is pretty standard. **What do you dislike about Rithum?** I wish you could do more on one page as opposed to Sending the tracking in one tab then having to load the invoice tab to submit all that information too. I know from the tutorial that this can be handled in bulk via excel if our volume increases. **What problems is Rithum solving and how is that benefiting you?** We are forced to use it to facilitate order by another vendor. the rates are competitive and it really does exactly what you need it to. ### 48. liza4DSCO **Rating:** 5.0/5.0 stars **Reviewed by:** liza a. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Rithum?** intuitive, services many of the customers that I do drop ship, free! rapid response **What do you dislike about Rithum?** would like to have a little interaction occasionally instead of hammering away at email only **What problems is Rithum solving and how is that benefiting you?** adding new drop ship clients ### 49. DSCO **Rating:** 5.0/5.0 stars **Reviewed by:** Connie T. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2020 **What do you like best about Rithum?** It's User friendly, easy access to all information **What do you dislike about Rithum?** Not much to dislike. it's very user friendly **What problems is Rithum solving and how is that benefiting you?** Easy access to my client's platform. Retrieving and updating is very easy. ### 50. DSCO would be the goto VAN over anyone else **Rating:** 5.0/5.0 stars **Reviewed by:** Bob C. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Rithum?** I like the customer support, and the technical support best **What do you dislike about Rithum?** Sometimes new stuff gets added, after I have learned the old!! LOL **What problems is Rithum solving and how is that benefiting you?** Very cost efficient!!! ## Rithum Discussions - [How does ChannelAdvisor work?](https://www.g2.com/discussions/how-does-channeladvisor-work) - [Who uses CommerceHub?](https://www.g2.com/discussions/who-uses-commercehub) - [What is ChannelAdvisor used for?](https://www.g2.com/discussions/what-is-channeladvisor-used-for) - [What is OrderStream?](https://www.g2.com/discussions/what-is-orderstream) - [How without using Channel Advisor services they can ask for payment and threaten with collection agent](https://www.g2.com/discussions/how-without-using-channel-advisor-services-they-can-ask-for-payment-and-threaten-with-collection-agent) - 1 upvote - [View Rithum pricing details and edition comparison](https://www.g2.com/products/rithum/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+18%3A46%3A59+-0500&secure%5Bsession_id%5D=3412d902-27e6-458b-a450-911be145867f&secure%5Btoken%5D=272aafd7bffb1bd4238168a6577c75e27a234a0fdfd75cff81dbc73da5314363&format=llm_user) ## Rithum Integrations - [Fishbowl Inventory](https://www.g2.com/products/fishbowl-inventory/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) ## Rithum Features **Integration** - Import - Export - APIs **Analytics** - Reports - Dashboard - Web Analytics - Campaign Tracking - Customer Demographics - Predictive Analytics **Vendor Tools** - Live Chat - Food Delivery Support - Rental Service Support - Booking System **Product Sales** - Product Search - Product Reviews - Product Filters - Product Page Customization **Order Entry** - Entry - Register - Notifications **Development ** - Pre-built Connectors - Custom Connectors **Data management - Catalog Management** - Centralized Product Information - Data Import/Export - Product Data Enrichment - Data Mapping **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Operations** - Optimized Business Operations - Data Synchronization **Store Management** - Localization - Marketplaces **Administration** - Data Storage - A/B Testing - Integrations **Customer Tools** - Ratings and Reviews - Real-time Shipping Calculators **Administration** - Reports & Analytics - Order Tracking - Pricing Automation - E-commerce Platform Integration - Process Automation **Reporting** - Reports & Analytics - Data Transfer Tools **Order Tracking** - Shipping - Tracking - Backorder **Management ** - Reporting and Analytics - Data Mapping **Product catalogs - Catalog Management** - Category Management - Search and Navigation - SEO Optimization **Inventory** - Order Fulfillment - Catalog Management - Product Intelligence **Localization** - Multi-Language Support - Multi-currency Support **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Integration Options** - ERP Systems - Accounting Systems - CRM and Marketing Automation Systems - EDI **Generative AI** - AI Text Generation **Integration - Catalog Management** - API Integration - Third-Party Integration **Agentic AI - Online Marketplace Optimization Tools** - Cross-system Integration - Natural Language Interaction **Platform** - Regulation Compliance - Multichannel Publishing - Accounting Reports - Marketplace Integration **Software Offering** - Standalone - Plugin **Customer Management** - Order Status - Information Access - Email Notifications **Analytics and Reporting - Catalog Management** - Catalog Effectiveness - Customer Insights **Agentic AI - E-Commerce Analytics** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Processing** - Internationalization - Order Management - Scan and Ship **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments **Agentic AI - Catalog Management** - Multi-step Planning - Proactive Assistance - Decision Making **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Omnichannel Features ** - Retail Management - POS Integration - Social Media Integration - Customer Service Integration - Marketing Tools - E-commerce Integration - ERP Integration ## Top Rithum Alternatives - [Feedonomics](https://www.g2.com/products/feedonomics/reviews) - 4.4/5.0 (367 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) - 4.6/5.0 (371 reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (574 reviews)