ShipStation Reviews & Product Details

I like that I can use this for internal order management tracking as well as be able to ship using multiple carriers in one website. Review collected by and hosted on G2.com.

I don't like that we cant tie multiple packages with different specifications such as dry ice without having to split the order. I also don't like that once you enter an order, if it is misspelled you have to cancel and re-enter, a simple edit would be nice. I also wish it could accommodate UPS Premier service as well as DHL Medical Express, these are just not available yet. Review collected by and hosted on G2.com.

I feel it easy to use. The interface is very clear. Review collected by and hosted on G2.com.

The method of creating shipments with multiple packages. Also, the fact that they did away with carrier insurance and force you to buy their insurance product. That boosts their profits but the cost to use Shipstation has not been lowered. Other providers force you to use their insurance and have the same UPS rates and their service is FREE. I am going to change to Pirate Ship or Veeqo because of this. Review collected by and hosted on G2.com.

Shipping options are a strong point. The built-in shipping carriers, along with the ability to bring your own contract, are really helpful for both small and large businesses. Shipstation’s automations are also improving more and more every day, which makes the overall shipping workflow easier to manage. Review collected by and hosted on G2.com.

Sometimes it misses sending the tracking info back to the connected system. It only happens occasionally, but it can be inconvenient when it does. Review collected by and hosted on G2.com.

I like ShipStation because of its convenience and how it streamlines all the retail orders to one location. It's easy to edit and use, and our shipping department uses it with ease as well. The initial setup process was easy with no major problems. Review collected by and hosted on G2.com.

It is not integrated back, so when we edit an order, it needs to be edited in all systems. You also need to make sure you adjust the ship dates in the correct locations. Review collected by and hosted on G2.com.

The software continues to innovate and update quickly. We have added several new businesses, and incorporating them into the workflow is fast and helps maintain our professional image. Review collected by and hosted on G2.com.

We still occasionally need to kill and restart ShipStation Connect to get it to recognize our label printer and scale. I would like to see this resolved in a more robust fashion. When it works, it's fantastic. Review collected by and hosted on G2.com.

I haven't seen any new updates that draw my attention or are useful in our work flow but I appreciate things continue to work without having to change anything on our end. Review collected by and hosted on G2.com.

Login issues haven't happened for a while, can login by going to the previous link now. Review collected by and hosted on G2.com.

It has integrations with GlobalPost which is the best international shipping option I have found. Review collected by and hosted on G2.com.

The cost is still the main issue. Like so many small companies that get bought up, it just becomes a

game to squeeze higher $$ from users. Review collected by and hosted on G2.com.

ShipStation hooks to everything and makes shipping easy. I even like how much we save on shipping using ShipStation. We use the mobile app and use ShipStation to verify orders as well. Customer support is great at answering any questions we have quickly. Setting up ShipStation was easy as it just plugs quick and easy in to Shopify and Amazon. Simplifying the shipping we do on a daily basis. ShipAtation has become a crucial part to our company. Review collected by and hosted on G2.com.

Not everything printable is customizable. Review collected by and hosted on G2.com.

Really like the platform... when it works! Constantly drops the API connection between it and my WooCommerce store. Shopify got booted months ago, but I think that's more of shopify pushing their shipping service than anything. Review collected by and hosted on G2.com.

Really on the fence whether I'll keep it. I may drop my WooCommerce store and drop shipstation as well. I think paying 9.95 a month is not too bad though, does come in handy when I was using it for both stores. Also is one hell of an accounting tool when all of the sales are in the system. Not anymore. Review collected by and hosted on G2.com.

I have been using ShipStation for about six years and appreciate its capability to seamlessly integrate with our POS system and manage online shipping need. One of the things I love about ShipStation is its ease of use, from setting it up initially to its day-to-day operations, it has been very smooth. The quick shipment features, ability to create labels promptly, and securing good shipping rates effectively streamline our shipping logistics. It handles tracking and sends out confirmation updates efficiently which significantly helps with customer communication. The address validation and alerting our customers about the status of their shipments are very useful features. I value the quick calculation and purchase of shipping labels, especially from UPS. Additionally, the feature that allows us to generate labels and retrospectively check on shipments for our customers extends our business efficiency. Moreover, staying competitive with pricing is crucial for us, and ShipStation meets this need effectively. I am also pleased with the reporting structure, which aids in our business management. Overall, ShipStation significantly simplifies the processes of our online e-commerce shipping. Review collected by and hosted on G2.com.

I feel that ShipStation could improve by offering more options for best purchase decisions. Review collected by and hosted on G2.com.