ShipStation Reviews & Product Details

I like ShipStation because it makes it easy for me to print out labels, which saves me time and lets me put items in envelopes with a label on them, rather than boxing them. I appreciate the discounts I receive, as they allow me to expand my business by saving on shipping costs. This saving lets me invest back into my business, increase inventory, and offer new items or extras to maintain my customer base. The setup process was straightforward too—I just went online, filled out the information, and started shipping. Review collected by and hosted on G2.com.

When I first started ShipStation, it wasn't clear who the discounts were available for, as in which vendors. But now it seems to be easier. By and large, just more discounts on all vendors. The more we save, the more we ship. Review collected by and hosted on G2.com.

I found ShipStation quite helpful with its variety of carriers, which made managing shipments easier for my small business. The user interface is very friendly, allowing me to compare prices across different shipments with ease. It was easy to navigate and toggle between features, and I got familiarized with the system quickly, within just 10-15 minutes. Review collected by and hosted on G2.com.

I don't like their policy around having to load monies in the account rather than just paying for each shipment directly. For just sending one-off shipment, I was not able to charge it directly to my card, but had to load money on my ShipStation account. Now I have a carry-over balance that is of no use to me. It also was not easy to get an invoice for that specific shipment. Review collected by and hosted on G2.com.

ShipStation has helped me to quickly automate the process of transmitting orders from my website to my 3PL warehouse, who's then able to pick and ship products efficiently and accurately using a barcode scanner. ShipStation's negotiated rates with the US Postal Service and UPS are competitive, probably better than I could have gotten myself. Their system also includes an inventory management system with some reporting capability. Review collected by and hosted on G2.com.

Would be great if they could add negotiated Fedex rates. They have existing integrations / APIs for most website platforms, including for Opencart. Unfortunately, the integration for Opencart is out of date, and connects only to their shipping platform, it does not connect to their inventory management platform. I had to hire a developer to update their integration to make it work, as well as to write a separate integration to connect my website to their inventory management system. Their inventory reporting system appears to be missing tracking / storing daily inventory values, e.g. daily snapshot, which would be of great help for getting inventory on first and last day of the fiscal year for tax purposes. Review collected by and hosted on G2.com.

I like that I can use this for internal order management tracking as well as be able to ship using multiple carriers in one website. Review collected by and hosted on G2.com.

I don't like that we cant tie multiple packages with different specifications such as dry ice without having to split the order. I also don't like that once you enter an order, if it is misspelled you have to cancel and re-enter, a simple edit would be nice. I also wish it could accommodate UPS Premier service as well as DHL Medical Express, these are just not available yet. Review collected by and hosted on G2.com.

Shipstation best shipping provider in UK for woocommerce website with some automation conditions we can also add in shipstation & its syncing orders properly for woocommerce websites Review collected by and hosted on G2.com.

1 thing shipstation need to improve is its automatically should connect with shipstation after installing the plugin, not APIs need to create & fill details in shipstation, which take little bit more time & 1st time little bit confusing Review collected by and hosted on G2.com.

I use ShipStation to find discounted shipping rates and match them to delivery dates. I appreciate that ShipStation gives me all the shipping options without having to shop around. I like the ease of use and the detailed features like signature options. ShipStation acts as a one-stop shop and provides prompts that I wouldn't think of myself. The initial setup was very easy, which made getting started smooth. Review collected by and hosted on G2.com.

There's a restart of info at every loaded page, so it's best to get to the last page and enter details there. Review collected by and hosted on G2.com.

I like that ShipStation is easy to use and has a good amount of automation rules that I can build inside to automatically pre-organize all the orders that come in. The automation rules are great because with them, all I need to do is click on printing the label. The initial setup was also pretty easy. Review collected by and hosted on G2.com.

I would like to have an option to build an automation that automatically divide 1 order that is over 50 lbs into multiple orders to reduce shipping costs. We still have to do that manually. Review collected by and hosted on G2.com.

Of all of its competitors, it actually feels stable and works as intended. Signing up and re-signing up after a lapse can be a pain, but it's the most comprehensive, stable, cost-saving, and professional shipping platform of the ones I've researched and attempted to use, as well as actually used.

Interface design is intuitive and user-friendly and thorough, and I like that it connects with Stamps.com and that it's easy to apply funds. There's been great follow-up from support staff and sales staff as well. I will happily continue using ShipStation when I need them. Their email communication is clean and appropriate.

Their AI Intelligence integration probably still needs some tweatking, but I trust they'll figure it out. It hasn't interfered with my shipping process or meeting needs in any way. Review collected by and hosted on G2.com.

Re-onboarding after a lapse can be a pain. Initial set up is also cumbersome, painful, and a pain. But somehow after all the steps, it's worth it. Review collected by and hosted on G2.com.

I feel it easy to use. The interface is very clear. Review collected by and hosted on G2.com.

The method of creating shipments with multiple packages. Also, the fact that they did away with carrier insurance and force you to buy their insurance product. That boosts their profits but the cost to use Shipstation has not been lowered. Other providers force you to use their insurance and have the same UPS rates and their service is FREE. I am going to change to Pirate Ship or Veeqo because of this. Review collected by and hosted on G2.com.

Shipping options are a strong point. The built-in shipping carriers, along with the ability to bring your own contract, are really helpful for both small and large businesses. Shipstation’s automations are also improving more and more every day, which makes the overall shipping workflow easier to manage. Review collected by and hosted on G2.com.

Sometimes it misses sending the tracking info back to the connected system. It only happens occasionally, but it can be inconvenient when it does. Review collected by and hosted on G2.com.