# Talon.One Reviews **Vendor:** Talon.One **Category:** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 61 ## About Talon.One Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable loyalty programs using any data. The world’s most-loved brands including adidas, Sephora and H&M work with Talon.One to drive deeper engagement and lasting loyalty with their customers. Founded in 2015, the company has a global reach with teams in Berlin, London, Boston and Singapore, and over 300 clients across North America, Europe and APAC. It was recognized in Gartner’s 2025 Market Guide for Loyalty Program Vendors, Forrester Loyalty Platforms Landscape 2025, and as a major player in IDC’s 2024 MarketScape report for Loyalty Software Providers. Learn more: https://talon.one/ ## Talon.One Pros & Cons **What users like:** - Users appreciate the **ease of use** of Talon.One, finding the interface intuitive and highly manageable. (10 reviews) - Users commend the **efficient and helpful customer support** of Talon.One, enhancing their overall experience with the platform. (8 reviews) - Users find the **easy setup** of Talon.One effortless, allowing for quick integration and campaign management. (6 reviews) - Users value the **easy integrations** of Talon.One, enhancing their ability to effectively leverage marketing tools. (5 reviews) - Users appreciate the **intuitive interface and robust API support** of Talon.One, enhancing their campaign management experience. (5 reviews) - Helpful (4 reviews) - User Interface (4 reviews) - Implementation Ease (3 reviews) - Loyalty Programs (3 reviews) - Platform Performance (3 reviews) **What users dislike:** - Users find the **learning curve steep** , needing time to understand features and technical aspects of Talon.One. (3 reviews) - Users face challenges with **lack of information** in Talon.One, finding the rule and campaign builders confusing and poorly documented. (2 reviews) - Users feel there is **limited customization** with Talon.One, affecting their ability to fully utilize the platform. (2 reviews) - Users note the **missing features** in Talon.One, which hinder a smoother and more efficient experience during implementation. (2 reviews) - Users find the **poor documentation** of Talon.One makes it hard to navigate the rule and campaign builders. (2 reviews) - Poor Usability (2 reviews) - Technical Issues (2 reviews) - Time-Consuming (2 reviews) - Bug Issues (1 reviews) - Code Errors (1 reviews) ## Talon.One Reviews ### 1. Effortless Promo Code Management with Intuitive UI **Rating:** 4.0/5.0 stars **Reviewed by:** Pablo G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Talon.One?** I like how Talon.One helps my operational teams self-manage the promo codes generation without engineering dependencies. The simplicity of the UI is something I really appreciate. It's also easy to manage and removes unnecessary complexity on my end. The initial setup was pretty simple and didn't take my tech team more than 2 weeks. **What do you dislike about Talon.One?** reporting is a little confusing sometimes **What problems is Talon.One solving and how is that benefiting you?** I use Talon.One to help my operational teams self-manage promo code generation without engineering dependencies and resolve unnecessary complexity, making it easy to manage. ### 2. Empowers Custom Campaigns with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Lorraine L. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Talon.One?** I like Talon.One because it has a great interface that is easy to use. The integration was very smoothly done, and the support from the team was great. **What do you dislike about Talon.One?** The only thing that we wanted better clarity on was the data dashboard. In terms of being able to just analyze campaigns being redeemed, it was not always the clearest. **What problems is Talon.One solving and how is that benefiting you?** I use Talon.One to manage campaigns and promotions efficiently. It allows me to create customized campaigns without engineering work, issue promo codes, and simplify complexity for high-level marketing needs. ### 3. Smooth and easy to use, great customer support **Rating:** 4.5/5.0 stars **Reviewed by:** David T. | Head of Customer Experience Design, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Talon.One?** Talon One has an intuitive and easy-to-use interface that makes it easy for the team to pick up, no matter their experience level. It’s good at juggling tons of campaigns at once, keeping everything running smoothly and the customer support team is quick to respond, always ready to help out. Plus, it offers organised data exports that are perfect for digging into analytics, helping users get those valuable insights with no hassle. **What do you dislike about Talon.One?** One draw back from the intuitive interface is that some hidden logic such as how it handle conflicting campaign rules or discount stacking may need time to learn and clarify. **What problems is Talon.One solving and how is that benefiting you?** Talon One enabled us to maintain a robust loyalty program, launch effective referral campaigns, and generate dozens of discounts and coupons monthly. ### 4. Talon.One enabled us to quickly build loyalty programs that will scale with us **Rating:** 4.0/5.0 stars **Reviewed by:** Jay B. | Engineering Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Talon.One?** Talon.One provides an intuitive interface for campaign configuration and a robust set of APIs that are, for the most part, well documented and easy to work with. The integration support team has been excellent — knowledgeable, responsive, and genuinely friendly throughout the integration and rollout. The platform has handled our traffic volumes flawlessly, giving us confidence in its scalability. We’ve only scratched the surface in terms of features, but it’s exciting to know there’s much more to explore as we expand our loyalty and reward campaigns. **What do you dislike about Talon.One?** Some of the deeper complexity in our use case was glossed over during early sales discussions, which led to a few surprises during implementation. Additionally, while the configuration tools are solid, there are a few missing features that feel like natural additions and would make the experience even smoother. **What problems is Talon.One solving and how is that benefiting you?** We use Talon.One to run complex gamification and loyalty campaigns that reward our customers based on their behaviour. It allows us to centralise and scale these reward mechanics across channels in a maintainable way, without hardcoding logic into our systems. The flexibility of their rule engine and the robustness of their API means we can quickly experiment with different promotional mechanics, while keeping things consistent and easy to manage for both engineers and marketers. It’s helped us reduce the time it takes to launch new campaigns and has laid a strong foundation for future iterations and scaling of our loyalty programme. ### 5. Not perfect, but overall a good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Talon.One?** Talon.One offers a lot of features and customizability, which is important for our use cases. It is mostly easy to use, specifically the ability to restrict basic users to using templates is a plus. The API is comprehensive and we could easily integrate it into our system. Setting up new campaigns, especially when using templates, is also easy. The support is always quick to respond and very helpful in solving any issues or specific scenarios that we throw at them. **What do you dislike about Talon.One?** With a lot of possibilities also comes some complexity, especially when setting up campaign rules, so it's easy to get lost or forget one detail when setting something up from scratch. Sometimes there are also small bugs in the web interface or it can be a bit confusing/convoluted in some places. Also not all available API endpoints are properly documented. **What problems is Talon.One solving and how is that benefiting you?** Talon.One is mostly working as our promotions engine, we use it to manage both strikethrough and coupon discounts. ### 6. Great platform with fantastic use cases and features, but could use some slight upgrades **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Talon.One?** Overall, I think Talon.One is very easy to use, and have a number of excellent features and uses that make it easy for me to navigate the best way to incentivize my company's clients. I use the coupon feature the most, but have worked with my excellent customer success manager to learn how to implement referrals and gift cards into my marketing campaigns with ease. **What do you dislike about Talon.One?** Two features I really wish Talon.One had were: - Make it easier to export the finances behind coupons/referral codes/gift card (ex. I would like to easily export how much revenue and discount value a large amount of coupons in a campaign generated) - Make the import/export options "easier" **What problems is Talon.One solving and how is that benefiting you?** Creating coupons, a referral program, and gift cards for my clients in order to incentivize different audiences. It is helping to satisfy existing customers, and help generate new ones. ### 7. Excellent all round! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2025 **What do you like best about Talon.One?** Talon.One is an easy to use platform but still powerful enough to handle complex promo and loyalty setups. The team has been amazing — always quick to help. The online learning docs are honestly the best I’ve come across — clear, detailed, and easy to follow. What really makes them stand out is how proactive they are in helping us work through tricky or unique use cases. **What do you dislike about Talon.One?** For a new user, the rule builder is different set up to learn but doesn't take long to get the hang of it. I would like to see the Calendar View get more features, like different views and the ability to export — it would make promotional planning even easier. **What problems is Talon.One solving and how is that benefiting you?** We run our promotions and loyalty program through Talon One, something we couldn't do without the platform. ### 8. Great product and great support team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Talon.One?** I really appreciate that Talon.One has both an expansive set of capabilities as well as the ability to customize them as needed. This has enabled us to launch a promo engine and a loyalty program that's tailored to our business and our customers. I also really enjoy the support team I work with! They are very receptive to feedback and are a tremendous help. **What do you dislike about Talon.One?** Not a dislike but there are a couple things we wish worked out of the box that are based on our environment and therefore may not be useful to other clients. **What problems is Talon.One solving and how is that benefiting you?** Rewarding our members, which has a positive ROI for us. ### 9. First impressions are good but need more time with the platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Talon.One?** How easy it is to navigate and use, in particular the campaign creation is very intuitive. The support team have also been friendly, knowledgable, and responsive. **What do you dislike about Talon.One?** I think the onboarding package and the collaborative nature of our relationship could be improved. Although we have not started using Talon.One to its full capability yet, so maybe this relationship will build, but for now it hasn't felt as though Talon.One knows our strategy or that we know there's, there is limited visibility of upcoming features, and we don't regularly review how our relationship is progressing. **What problems is Talon.One solving and how is that benefiting you?** Reducing customer churn, keeping customers shopping with us by rewarding them for their loyalty. The ability to run loyalty based campaigns easily and with flexibility to be personalised. ### 10. Helpful team & Intuitive UI **Rating:** 5.0/5.0 stars **Reviewed by:** Ceci L. | Senior Customer Experience Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Talon.One?** Helpful support team with prompt responses Clear & user friendly UI Great flexibility **What do you dislike about Talon.One?** For relatively complex campaigns, may require some more time to study & test the limitations of the feature. **What problems is Talon.One solving and how is that benefiting you?** Allow users to set up & manage different campaigns easily Improve retention ### 11. Smooth & helpful for building a loyalty program **Rating:** 4.0/5.0 stars **Reviewed by:** Crystal L. | Senior CRM Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Talon.One?** - The Product is great, UIUX is easy to pick up and tutorial/ documentation are clear - The team response quite fast and very supportive - The integration is smooth with detail onboarding schedule **What do you dislike about Talon.One?** i've no comment on this, generally great for loyalty program service provider **What problems is Talon.One solving and how is that benefiting you?** Save the tech effort on loyalty feature e.g. pt calculation & coupon creation Have support on use cases consultation ### 12. Best tool for Loyalty I have worked with **Rating:** 5.0/5.0 stars **Reviewed by:** Ivaylo (Ivo) P. | CRM Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Talon.One?** The ease of use of the platform + the integrations. **What do you dislike about Talon.One?** The reporting part is being improved constantly, but still has a long way to go. **What problems is Talon.One solving and how is that benefiting you?** We had developed internal promotions system but it was fully dependent on Product teams. This was a very inefficient way to work as Marketing needed agility and Product needed long term planning. With Talon we manged to have the tool implemented in one quarted and give each team what they needed. ### 13. Powerfull and flexible engine for promocodes & loyalty **Rating:** 4.5/5.0 stars **Reviewed by:** Victor L. | Head of ticketing, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Talon.One?** Rule engine handles complex promos/loyalty via clean dashboard **What do you dislike about Talon.One?** The dashboard analytics are too shallow for decision-making. Will require connection to BI tools **What problems is Talon.One solving and how is that benefiting you?** Promocodes & Loyalty ### 14. Powerful promotions & loyalty engine, solid data insight **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Talon.One?** The platform is extremely flexible, from basic discounting to complex loyalty programmes it does it all. The platform is constantly evolving, regularly bringing new features that add value. Reliable service and support teams are always on hand to help and educate. **What do you dislike about Talon.One?** The web portal requires a certain technical level of understanding that can overwhelm some users. **What problems is Talon.One solving and how is that benefiting you?** Talon.One provides a central platform for all of our discounting use cases including ad-hoc promotions, business development partnerships and customer loyalty, retention & recovery incentives. It allows us to monitor and analyse promotion performance and customer interaction in detail. It also allows us to react quickly with tried and tested short term promotions. ### 15. Very good promotion tool **Rating:** 5.0/5.0 stars **Reviewed by:** Emilton B. | Enterprise Solution Architect, Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Talon.One?** The slickness of the UI and setting up complex campaign queries using drag and drop mechanism. And the employees are so supportive and anytime we have questions they are very much at hand to support, but also recommend ways in which it can be done even simpler. **What do you dislike about Talon.One?** Finding something through the navigation, which is more because I am not using the system week in and week out. So I usually get lost looking for some features. Having a search capability that can help to find application wide instead of having to be in the specific area like product or customer. **What problems is Talon.One solving and how is that benefiting you?** Managing Promotions and storing the loyalty points for customer ### 16. Good tool and helps in promoting campaigns to end customers **Rating:** 4.5/5.0 stars **Reviewed by:** Dhanush K. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Talon.One?** It's simple and compact tool where it's straight forward and easy to understand. **What do you dislike about Talon.One?** The user interface is not very user-friendly, but apart from that, there are no other issues. **What problems is Talon.One solving and how is that benefiting you?** Ising Talon.One empowers us to deliver tailored promotions that enhance customer engagement. ### 17. Good Promo engine, great customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Talon.One?** Integration to CDP and to Customer Engagement Platform. Customer support is very efficient and helpful. At the beginning, it could be a little hard to get used to its logic, but once you get in the right mindset it gets pretty straightforward. Good UI and UX. **What do you dislike about Talon.One?** Some of the promotion we manage are quite time consuming to build and it requires very high level of attention and several checks to avoid errors. **What problems is Talon.One solving and how is that benefiting you?** manage omnichannel and multicountry promotions ### 18. Very good coupon/voucher tool! But need to get your head around on certain concepts first **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Talon.One?** Good API, up to date documentation, responsive technical support/manager, stable platform **What do you dislike about Talon.One?** The Session domain model is not super straight forward to understand and the coupon deduction possibilities are also complicated at first (e.g. whatever the price is, just set it to 2 Euros). Also the Braze integration wasn't super easy but honestly I wouldn't know how to do it differently **What problems is Talon.One solving and how is that benefiting you?** Having to implement coupons for our customers by ourselves including the rule engine ### 19. Easy to Use Incentivizing Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Hussain A. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Talon.One?** Easiest way to apply a discount or create coupons on the app **What do you dislike about Talon.One?** Can appear complex at first but the features are straightforward and the customer support is very responsive **What problems is Talon.One solving and how is that benefiting you?** Smooth way to apply discounts and create incentives for customers to buy ### 20. A good work tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Ana G. | Analista de CX, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Talon.One?** It is a very intuitive and easily accessible tool. **What do you dislike about Talon.One?** Layout and support in my native language. **What problems is Talon.One solving and how is that benefiting you?** Better management of marketing campaigns. ### 21. Great customer service and easy to setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Talon.One?** Quick response time from the team, good documentation and there for a rather quick & effortless integration. **What do you dislike about Talon.One?** If you have very customized use-cases it may not 100% allow for it, but the team was very helpful in finding a solution for us. **What problems is Talon.One solving and how is that benefiting you?** Providing voucher solutions to our marketplace users. ### 22. It is a great tool to manage promotions and offers. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Talon.One?** It is very useful to manage coupons, referrals, discounts, loyalty programs, bundling, wallets, and gift cards all in the same place. **What do you dislike about Talon.One?** Sometimes it is not as straightforward as somebody would think, and documentation out there is not the best. **What problems is Talon.One solving and how is that benefiting you?** It is very useful to manage coupons, referrals, discounts, loyalty programs, bundling, wallets, and gift cards all in the same place. ### 23. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Talon.One?** Its a very productive tool and makes the work a ot easier and manageable. **What do you dislike about Talon.One?** For new user, its a bit difficult to understand whats happening in the rule builder/campaign builder due to the lack of detailing. **What problems is Talon.One solving and how is that benefiting you?** It helps to manage the campaign and run them seamlessly. ### 24. Great & Versatile Promotion Manager which helps the e-commerce business significantly **Rating:** 3.5/5.0 stars **Reviewed by:** Sim W. | Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Talon.One?** Talon.One is a powerful and versatile tools that provide different features and function that helps to create campaigns and save alot of time. One the best feature is how easily it is to manage all the campaigns and duplicate the campaign from different application across Talon.One. Another notable feature is its rule-based system. This system make the campaign creation much more flexible and it allow us to create complicated and targeted camapign which tailored to our special needs. **What do you dislike about Talon.One?** Talon.One is slightly challenging for a beginner to pick up as its a tools which various different features, rule, configuration needed to fully understand how powerful it is. However, the Customer Success Team is here to help us the user to learn about Talon.One very quickly. **What problems is Talon.One solving and how is that benefiting you?** Talon.One enable the user to create complicate and stackable promotions simultaneously with it powerful features, which is a huge plus for business who often come up with new promotion idea. It increase the possibilities and provide flexibiltiy on promotion creation and helps the promotion idea to become a reality. ### 25. Pleasant **Rating:** 4.0/5.0 stars **Reviewed by:** Cealan W. | ecom manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2024 **What do you like best about Talon.One?** Functional place to manage discounts. It works very well. Has all .features I need. **What do you dislike about Talon.One?** I find the knowledge hub a little bit scattered at times. But overall I can always find what I need. Very little to complain about. **What problems is Talon.One solving and how is that benefiting you?** I can effectively manage all discounts or promotions related to our products. ### 26. Great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Talon.One?** Talon.one is a great app for managing promotions. It's easy to use and has some really useful features. I like how simple it is to create and customize promotions, and the analytics dashboard gives me all the info I need to track their performance. Plus, whenever I've needed help, their support team has been quick to respond and super helpful. **What do you dislike about Talon.One?** It can be a bit overwhelming at first, so some clearer guidance would be handy. **What problems is Talon.One solving and how is that benefiting you?** It's helping me making customers happy and stay with the company ### 27. Pretty simple and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Talon.One?** Talon. One is simple enough for everyone in the team to create a discount code and report on the performance. **What do you dislike about Talon.One?** It can be difficult to find out solutions to more challenging offer constructs - it woul dbe good to have a set of templates to use. **What problems is Talon.One solving and how is that benefiting you?** We use Talon One to support marketing communications for growth and retention. ### 28. One-Stop Shop **Rating:** 5.0/5.0 stars **Reviewed by:** Tiago S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Talon.One?** Talon.One really streamlines my experience of managing promotion and vouchers within my team. It allows me to have a great overview via the dashboards. The integration hub is also a great addition and makes my life even easier. **What do you dislike about Talon.One?** It can be a bit tricky to navigate all the features but the articles also help. **What problems is Talon.One solving and how is that benefiting you?** Is currently solving our voucher management alongside my team and this benefits me by allowing me to have a better understanding on their expenses. ### 29. Easiest way to work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Talon.One?** It's really fast and easy to understand, makes my job a whole lot easier **What do you dislike about Talon.One?** It can use better visual organization, more friendly website **What problems is Talon.One solving and how is that benefiting you?** I work in Influencer marketing and it helps make coupons for each individual ### 30. First Introduction to Talon One **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2024 **What do you like best about Talon.One?** The clear organization and vizualization of data which is exremely useful for quick checks as well as ongoing timeline verifications. Easy to access and implement, as well as very understandable and intuitive. **What do you dislike about Talon.One?** It is not very custamizable in terms of personal preference, which could potentially be a downside if you prefer to look at data in a specific way. **What problems is Talon.One solving and how is that benefiting you?** Solves the problem of ambiguity with sales progression and results. ### 31. Empowering Promotional Campaigns with Flexibility, Integration, and Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Federica S. | Customer Strategy Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Talon.One?** Flexible Promotion Management: One of the standout features of Talon.One is its flexibility in creating and managing promotions. The platform allows you to design complex promotional campaigns using rules, conditions, and effects, giving you complete control over the behavior of your promotions. Whether you need to offer discounts, loyalty rewards, referral programs, or free shipping, Talon.One provides the tools to configure and customize promotions to suit your specific requirements. **What do you dislike about Talon.One?** Due to the robustness and versatility of Talon.One, there might be a slight learning curve for users who are new to the platform. The various features and customization options can take some time to fully grasp and utilize effectively. However, Talon.One provides comprehensive documentation, tutorials, and support to assist users in getting up to speed quickly. **What problems is Talon.One solving and how is that benefiting you?** Talon.One solves several key problems related to promotional campaign management, offering numerous benefits to businesses.Here are some of the problems it addresses and helps with: Complex Promotion Management, Lack of Personalization, Scalability and Reliability and more. **Official Response from Jane Lyu:** > Hi Federica, thank you for your review and for highlighting the key benefits of Talon.One in empowering promotional campaigns. We are really glad to hear that you like our platform's flexibility and scalability. We understand the slight learning curve for new users and are here to help in every way we can throughout your journey with Talon.One. We are grateful for our partnership and we look forward to building more powerful promotions together. ### 32. B2C/MarTech Lead **Rating:** 4.5/5.0 stars **Reviewed by:** Jackielyn S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Talon.One?** Talon.One has an excellent customer and aftersales service. This platform enabled us to implement Loyalty campaigns based on our requirements - from points to vouchers which helped boost our app transactions. **What do you dislike about Talon.One?** Talon.One can improve on the access level of maker/approver. **What problems is Talon.One solving and how is that benefiting you?** Talon.One addresses and serves as our loyalty and usage engine. It helped us to implement campaigns to encourage usage of our app services ### 33. Great discount engine that does exactly what it's supposed to do **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2023 **What do you like best about Talon.One?** There are a lot of tools out there that allow a business to manage discounts for their e-commerce platform. But so far Talon.One is the only one which has lived up to our expectations by doing exactly what it's supposed to do. Not trying to be 5 tools at the same time, nor underdelivering on its promises. A great support team and continuous development. Great work. **What do you dislike about Talon.One?** To be honest, I haven't found any feature so far that was not working as expected. A few features were not perfect or maybe missing, but working with the Talon.One team has shown us that they want to become better and are working with their clients to find the best possible solutions to empower us to grow as a business. **What problems is Talon.One solving and how is that benefiting you?** We are using Talon.One as a discount engine and it's solving exactly that. How to best create campaigns (marketing, customer support, etc...), how to prioritise them and apply them in a structured manner to our e-commerce products. **Official Response from Jane Lyu:** > Thank you for your review! We're thrilled to hear that Talon.One has exceeded your expectations and stands out among other tools for managing discounts. We also appreciate your positive feedback on our support team and continuous development efforts. We're glad to hear that you haven't encountered any significant issues. Talon.One is committed to solving the problem of creating and managing campaigns, prioritizing them, and applying them in a structured manner to your e-commerce products. We're delighted that our promotion engine is helping you achieve these goals and supporting your marketing, customer support, and overall business growth. Feel free to reach out if you have any further feedback or questions. ### 34. Senior Product Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Gagandeep S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Talon.One?** 1. Platform is amazing and easy to manage business rules. 2. Everything is rule based once the basic integration is in place 3. Easy to handle Loyalty program, Rewards, Couponing Functionalities 4. Recommended for Fintechs, eCommerce and Stores for the business. **What do you dislike about Talon.One?** 1. There shall be more out of the box reports which are limited at this stage or there should be separate set of section just to pull out reports **What problems is Talon.One solving and how is that benefiting you?** 1. With the help of talon.one we have implemented Couponing Functionality which involves discount at cart level, at item level, at bundled items, at specific items etc... 2. We also implemented Loyalty program for our customer from earning to redemption. **Official Response from Jane Lyu:** > Thank you for your review! We're glad to hear that you found Talon.One easy to use and like our rule engine. We appreciate the recommendation for Fintechs, eCommerce, and stores from your perspective. Regarding your feedback on out-of-the-box reports, we understand the importance and are actively enhancing our reporting capabilities to provide more predefined reports that address diverse user needs. Thank you for choosing Talon.One and sharing your positive experience. We're committed to continuous improvement. If you have further suggestions or questions, please reach out. We're here to support your success with Talon.One. ### 35. Talon.One is a super straight forward, and also a very powerful tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Talon.One?** The tool is super easy to work with. The documentation is straight forward and the tool is easy to integrate with. The account manager and the support were really nice and our integration was quite nice. **What do you dislike about Talon.One?** The fact that they only have one API for all the promotion operations (e.g. adding coupon codes, removing coupon codes, adding line item, removing them, changing the quantity and everything) is not really intuitive although I kind of understand why they made this decision. The roles and permissions could still be improved. The currencies aren't really nice and the metrics on the main dashboard aren't intuitive. **What problems is Talon.One solving and how is that benefiting you?** We had multiple countries that we wanted them to have their separate scope so the concept of applications is something that helped us a lot in that matter. From the other hand we were limited in the number of cart promotions we could have in Commercetools so Talon.One solved that problem for us as well. **Official Response from Jane Lyu:** > Thank you for your review! We're delighted to hear that you found our tool easy to work with and our documentation and integration process straightforward. Your feedback is invaluable to us. Regarding the API, we understand that having one API for all promotion operations may seem unconventional at first. However, this decision was made to ensure consistency and streamline the management of promotions across different aspects. We appreciate your understanding. We also appreciate your feedback on roles and permissions. We're actively working on upgrading the UI and UX to provide an even better experience for our users. In fact, we have a new version of the workflow in the pipeline that addresses these concerns. Thank you again for your review and for being a valued customer. If you have any further suggestions or questions, please don't hesitate to reach out. ### 36. Comprehensive & Complete Promotion Feature to support Campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2023 **What do you like best about Talon.One?** Talon.One offers a comprehensive suite of features designed to support promotional campaigns, including rule engines, coupons, and more. These features greatly benefit companies seeking to implement promotional capabilities without starting from scratch, ultimately saving development time and man power. In addition to its extensive feature set, Talon.One is known for its reliability. The platform consistently provides dependable service, ensuring that it is always ready to support businesses without encountering any issues. This level of reliability instills confidence in companies that choose Talon.One for their promotional campaigns, enabling them to focus on driving growth and customer engagement. **What do you dislike about Talon.One?** One area where there is room for improvement is the documentation. At times, it can be challenging to find the appropriate feature from the documentation available to support our development or access the technical documentation for a specific feature. Enhanced documentation would allow users to better understand and utilize the platform's capabilities, ultimately leading to more efficient implementation and a smoother development experience. **What problems is Talon.One solving and how is that benefiting you?** Talon.One's features empower us to create campaigns that foster customer advocacy and promote loyalty. The rule engine enables us to develop a variety of campaigns aimed at acquiring new users and enhancing specific conversion funnels. Moreover, by combining the rule engine with Giveaway, Loyalty, and Coupon features, we can design and implement a comprehensive loyalty program to maintain user retention on our application. This integrated approach allows us to engage our customers effectively, encouraging them to continue using our platform and contributing to long-term customer satisfaction and loyalty. **Official Response from Jane Lyu:** > Thank you for your review! We’re glad to hear that you find our features comprehensive and our platform reliable. We understand the importance of documentation, and we’re continuously working on improving it to provide a better user experience. Thank you for the valuable feedback. Your customer success manager will reach out to follow up with you on detailed thoughts you have regarding our technical documentation. ### 37. A Powerful Tool for National Express **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Talon.One?** Talon One has proven to be an invaluable asset for National Express in managing and executing our promotional campaigns. Talon One provides us with a user-friendly interface to create a wide variety of promotions, allowing us to customize offers according to our specific business requirements. Whether it's percentage-based discounts, BOGO deals, or limited-time promotions, Talon One offers flexibility and adaptability. **What do you dislike about Talon.One?** While Talon One has been a valuable tool for us, there are a few areas where we believe there is room for improvement: Reporting Customization: Although Talon One offers reporting capabilities, we would appreciate more flexibility in customising and tailoring reports to our specific needs. **What problems is Talon.One solving and how is that benefiting you?** Talon.One benefits National Express by saving time and effort in promotion management, enabling personalised promotions, providing real-time insights, streamlining integration processes, and offering the flexibility to adapt to our evolving marketing strategies. **Official Response from Jane Lyu:** > Thank you for your review! We're delighted to hear that Talon.One has been a valuable tool for National Express. Your feedback on improving the flexibility in customizing and tailoring reports is greatly appreciated. We understand the importance of customized reporting and we have prioritized this as a key focus on our roadmap for this year. Your honest feedback is invaluable to us, as we strive to continuously improve our platform to meet your needs. If you have any further suggestions or questions, please don't hesitate to reach out. We're here to support you and ensure your continued success with Talon.One. ### 38. easy handling **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Talon.One?** that it is really easy to manage everything and the handling times is really fast. in comparison to the program we used before this one is way better. I also like the layout **What do you dislike about Talon.One?** nothing at the moment to be honest. I did not work with it for that long so no negative sides have been visble to me yet. therefore I cannot say anything negative to this platform **What problems is Talon.One solving and how is that benefiting you?** talon.one is giving us acceess to create vouchers for custiomers really easy. before that we had to go through many steps and talon.one is making this process way easier **Official Response from Jane Lyu:** > Thank you for your review! We're glad to hear that you find Talon.One easy to manage and appreciate the fast handling times. It's great to know that our platform has exceeded your previous program in terms of performance. Thank you for sharing your feedback. We're here to support you and help you make the most of our platform's capabilities. If you have any further suggestions or questions, please don't hesitate to reach out. ### 39. Easy to use platform that keeps improving **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Talon.One?** Talon is an easy to use and straightforward promotions platform. Integrating with Talon is very easy with instant visible results. Talon keep improving their platform and support and I've seen some great improvements over the years. Talon team are very approachable and attentive. **What do you dislike about Talon.One?** Talon developer documentation isn't always detailed enough, leading to a need to ask questions. Talon SDK for C# isn't great and has performance issues in comparison to calling their APIs directly. Sometimes Talon releases come with breaking changes, but this has been adressed and improved already. **What problems is Talon.One solving and how is that benefiting you?** Loyalty points management Promotions engine that we're migrating to **Official Response from Jane Lyu:** > Thank you for your review! We're glad to hear that you find Talon.One easy to use and have noticed improvements over the years. We're continuously working on enhancing our services and appreciate your support. Regarding your concerns, we appreciate your feedback on the C# SDK's performance and we'll take your feedback back to the engineering team to optimize it further. We're delighted to be helping you with loyalty points management and providing a reliable promotions engine for your migration. If you have any further questions or suggestions, please don't hesitate to reach out. We're here to assist you. ### 40. One of the best tools we've ever integrated with! **Rating:** 5.0/5.0 stars **Reviewed by:** Manuel P. | Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Talon.One?** The documentation is one of the best I've seen, pretty clear from both Product and Technical perspectives. Integrating with their API was easy, and with the help of their Customer Success team, everything went very smoothly. We are more than happy with this integration. **What do you dislike about Talon.One?** Nothing for now, to be honest. The product really fit with our use cases, and in the most complicated scenarios, there was always a workaround when there was no direct answer. **What problems is Talon.One solving and how is that benefiting you?** Talon.One provided us with an almost out-of-the-box solution for our need for a referral campaign and discount codes management; it also complemented other features of our platform, like user credits management. Note that when I say almost, is not to say that they didn't provide complete features, but to take into account the effort of integrating with the API. **Official Response from Jane Lyu:** > Thank you for your kind words, Manuel! We are delighted to hear that you are enjoying the product and finding it useful. Your positive feedback about our documentation, the product, and our customer success team means a lot to us. We hope our product continues to serve you well. Please don't hesitate to reach out whenever you want to explore new campaign ideas or have any feedback using the product. ### 41. Simple, Reliable, and Flexible **Rating:** 5.0/5.0 stars **Reviewed by:** Thaddeus K. | Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Talon.One?** I like the simplicity and reliability of Talon's integration API. It's well-documented and flexible enough to integrate with any user/purchase flow. **What do you dislike about Talon.One?** There isn't much to dislike; it's a solid platform. **What problems is Talon.One solving and how is that benefiting you?** Talon's APIs provide significantly more flexibility than our previous loyalty vendor. The ability to create custom session and profile attributes gives us more control over our integration than we had previously, resulting in an overall better customer experience. **Official Response from Jane Lyu:** > Hi Thaddeus, thank you for your positive feedback and for sharing your experience with Talon.One! Our team has worked hard to ensure that our API is user-friendly, well-documented, and flexible to accommodate various user and purchase flows. It's great to know that it has met your expectations and provided you with seamless integration for your business. We are here to assist you whenever you need us. ### 42. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2021 **What do you like best about Talon.One?** Talon one is one tool that will help you fulfill multiple requirements. It can be used for vouchers, loyalty, referral etc. Easy to understand. **What do you dislike about Talon.One?** Everything works smooth. nothing to dislike. you can ask them to add or remove features and they are happy to help **What problems is Talon.One solving and how is that benefiting you?** I create vouchers for my organization. Keeping a track on coupons becomes easy with Talon.One. **Official Response from Velichka Kerezieva:** > Thanks for your review! It's great to hear your marketing team is able to create campaigns rapidly and independently with Talon.One. Our customer success team is always happy to help and make sure your campaigns are helping you achieve your goals and set you up for success. ### 43. A super useful tool! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Talon.One?** Super intiutive to use and very easy to set up discounts and coupon codes for work in the ecommerce store. **What do you dislike about Talon.One?** Currently, certain functionalities are absent in the product such as discount for bundled product, but maybe this is a function of requirements being unclear during the discovery process. **What problems is Talon.One solving and how is that benefiting you?** Sales performance and having customers in a market that is sensitive to discounts. These discounts need to be rotated frequently and Talon.One helps manage the complexity of running and rotating various discounts. **Official Response from Jane Lyu:** > Thank you for your review! We're delighted to hear that you find Talon.One intuitive to use and that it has been easy for you to set up discounts and coupon codes for your e-commerce store. Regarding your feedback on bundled product discounts, we want to assure you that Talon.One does support this feature. You can create a campaign to offer discounts on specific items when they are included in a bundle. Our documentation provides a step-by-step tutorial on how to set up these types of discounts, which you can find here: https://docs.talon.one/docs/product/tutorials/coupons/bundles If you would like a more detailed feature introduction or assistance with setting up bundled product discounts, we recommend reaching out to your customer success manager. They will be more than happy to provide you with further guidance and support. Thank you again for your feedback and for choosing Talon.One. We appreciate your business and are here to help you make the most of our platform's capabilities. ### 44. Powerful Promotion Engine and Outstanding Support Team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2022 **What do you like best about Talon.One?** Talon.One Customer Success team has been wonderful to work with. They have deep expertise in their product, take their time to understand our unique use cases and typically provide multiple solution options for us to choose from. Back-end integration via the APIs was simple. Services are highly performant. UI is modern, user-friendly and fast. The promotion engine is very flexible and allows the setup of very complex offer rules. Talon.One is open to feedback on their product and added several enhancements to enable our use cases. **What do you dislike about Talon.One?** There are some upper limits on what the promotion engine can handle for orders with really large quantities. Minor UI bugs. **What problems is Talon.One solving and how is that benefiting you?** Talon.One gives us a modern, flexible, and scalable solution to execute promotions in a targeted and timely manner. **Official Response from Jane Lyu:** > Thank you for taking the time to leave us a review! It's great to hear that you were provided with multiple solution options for your unique use cases and that you find the promotion engine flexible and scalable. Our customer success team will always be here for you for any questions and use cases you want to discuss. We look forward to building more successful campaigns with you! ### 45. TalonOne as one of the best promotion tools! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Talon.One?** TalonOne provides various logic for incentivization effort that fits various campaign testing **What do you dislike about Talon.One?** TalonOne is quite costly, which force us to strategise our voucher creation quota a bit more **What problems is Talon.One solving and how is that benefiting you?** We have multiple promotional campaigns and Talon.One provides service to create promo codes ### 46. Talon One The Promotion Engine I Have Been Looking For **Rating:** 5.0/5.0 stars **Reviewed by:** Ichsan R. | VP of Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Talon.One?** Having been around in the ecommerce industry, and running a very large team, which includes promotion team, I can say that what Talon One has to offer, will cost me years to accomplish, even if I have a big team to build. **What do you dislike about Talon.One?** There is nothing yet, I strongly dislike, but perhaps for a note, I think the discount mechanism, though it works, but kinda odd. I am not saying that it's bad, it does its job. **What problems is Talon.One solving and how is that benefiting you?** A lot of actually, I can't imagine building very vast promotion functionality, let alone maintaining the stack and making sure it is up to perform when peak traffic hits. **Official Response from Velichka Kerezieva:** > Huge thanks for taking the time to leave us a review, Ichsan! We're always happy and proud to receive positive feedback — but it hits differently when it comes from somebody with so much experience in the industry and specifically in the area of promotions. When it comes to the discount mechanism — all our product features are under constant review so we hope that we can resolve anything that might be frustrating you. Do not hesitate to reach out to our team with any comments and we can prioritise them on our roadmap. ### 47. Excellent team and constant support **Rating:** 5.0/5.0 stars **Reviewed by:** Genesis P. | Growth Hacker, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2022 **What do you like best about Talon.One?** The different options by the team to solve the inconveniences that we have in the promotions **What do you dislike about Talon.One?** Maye, the waiting time for a new meeting **What problems is Talon.One solving and how is that benefiting you?** Ideas for promotions or promotional mechanics that are a bit complex to develop **Official Response from Jane Lyu:** > Thanks so much for your review, Genesis! We are delighted to hear that you were able to get support and had different options for your customized use case solutions. Please don't hesitate to reach out whenever you need help. We will try our best to help you and your team with your promotional strategy and success. In the meantime, I have passed your feedback about the meeting waiting time to our customer success team and we will try to see how this can be improved. ### 48. Very nice product and great support **Rating:** 5.0/5.0 stars **Reviewed by:** Sourav S. | Head of Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2022 **What do you like best about Talon.One?** 1. The product is highly configurable. We were able to set up very complex schemes. 2. Solution team is excellent. They understand their product very well and are patient in understanding our case. They also spent much time helping us implement our schemes and brainstorming. 3. Very extensive documentation **What do you dislike about Talon.One?** Nothing as such. Sometimes the product can feel a bit overwhelming. But their team is always there to support us. **What problems is Talon.One solving and how is that benefiting you?** 1. Our discount schemes 2. Referral and Affiliate programs. **Official Response from Jane Lyu:** > Really appreciate you taking the time to leave the review, Sourav! We value our customers' different use cases and try our best to develop our product in a way that provides the most flexibility and scalability. We are glad to hear that you are happy with the product and our service. Please do not hesitate to reach out at any time if you need more help exploring the product. We look forward to continuing the promotion strategy journey with you and supporting you with anything you need along the way! ### 49. Accommodating and efficient with a fantastic UI **Rating:** 4.5/5.0 stars **Reviewed by:** Alex S. | Site Operations Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2022 **What do you like best about Talon.One?** Its functionality with a great interface **What do you dislike about Talon.One?** Heavy campaigns have a lag when editing. **Recommendations to others considering Talon.One:** Take advantage of the support & resources that T1 offers to get the most out of its service! **What problems is Talon.One solving and how is that benefiting you?** Talon.One helps our business accomplish our promotions and products' discount needs. It's a very productive tool and the UI is wayyy better than SalesForce's. ### 50. Effortlessly scaling our promotional marketing campaigns **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Talon.One?** The promotions setup is very flexible, easy, and powerful. **What do you dislike about Talon.One?** Campaign limits are a bit low which makes it harder to scale. **What problems is Talon.One solving and how is that benefiting you?** We were able to set up our loyalty program in almost no time and increase our promotional capacity **Official Response from Jane Lyu:** > Thank you so much for your review! We are really glad you've had the easy adoption of our tool and found it to be flexible and scalable for your needs! Please don't hesitate to reach out to your account management team to discuss your use cases and figure out the best ways to leverage your campaign subscriptions. We are looking forward to building more successful campaigns with you moving forward! ## Talon.One Discussions - [What is promotion engine?](https://www.g2.com/discussions/what-is-promotion-engine) - 1 comment - [View Talon.One pricing details and edition comparison](https://www.g2.com/products/talon-one/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A42%3A11+-0500&secure%5Bsession_id%5D=c5cc43ae-1d9e-41bb-9f48-6c3727c039bc&secure%5Btoken%5D=0a463a4e61debe98fc4fb251611aa7ec7e898644175d0a52c57b3d5b2442f554&format=llm_user) ## Talon.One Integrations - [Adobe Journey Optimizer](https://www.g2.com/products/adobe-journey-optimizer/reviews) - [Apadmi](https://www.g2.com/products/apadmi/reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) - [Braze](https://www.g2.com/products/braze/reviews) - [commercetools](https://www.g2.com/products/commercetools/reviews) - [intive](https://www.g2.com/products/intive/reviews) - [Iterable](https://www.g2.com/products/iterable/reviews) - [Kustomer](https://www.g2.com/products/kustomer/reviews) - [Movable Ink](https://www.g2.com/products/movable-ink/reviews) - [NewStore](https://www.g2.com/products/newstore/reviews) - [Orium](https://www.g2.com/products/orium/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Tealium Customer Data Hub](https://www.g2.com/products/tealium-customer-data-hub/reviews) - [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) ## Talon.One Features **Loyalty Experience** - Loyalty Engine - Rewards - Membership - Personalization - Gamification - Loyalty Cards **Agentic AI - Customer Advocacy** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Discovery** - Referral Program - Incentives **Loyalty Platform** - Communication Tools - Customer Relationship Management (CRM) - Loyalty Analytics - Localization - Integrations **Insight** - Adoption Insight - Engagement Analysis **Agentic AI - Loyalty Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Platform** - Multichannel Sharing - Forum - Integration ## Top Talon.One Alternatives - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - 4.6/5.0 (580 reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - 4.3/5.0 (255 reviews) - [Smile.io](https://www.g2.com/products/smile-io/reviews) - 4.6/5.0 (432 reviews)