# ShipWise Reviews **Vendor:** ShipWise **Category:** [Shipping Software](https://www.g2.com/categories/shipping) **Average Rating:** 4.6/5.0 **Total Reviews:** 6 ## About ShipWise ShipWise, formerly DesktopShipper, is a leading provider of cloud-based, on-premise, and API shipping solutions tailored for the e-commerce and 3PL industries. Our innovative technology addresses the key challenges faced by shippers, streamlining and optimizing the shipping process for businesses of all sizes. With features like rate-shopping across diverse carriers, automated order management, and seamless integration with multiple e-commerce platforms, we empower our customers to reduce costs, improve efficiency, and gain greater visibility and control. At ShipWise, we are dedicated to delivering reliable service and ensuring our customers' success. ## ShipWise Pros & Cons **What users like:** - Users appreciate the **good service quality** and find the interface of ShipWise to be user-friendly. (1 reviews) - Users appreciate the **good user interface** of ShipWise, enhancing their overall service experience. (1 reviews) **What users dislike:** - Users express dissatisfaction with **poor customer support** , which detracts from their overall experience with ShipWise. (1 reviews) - Users express dissatisfaction with **poor support communication** , impacting their overall experience with ShipWise. (1 reviews) ## ShipWise Reviews ### 1. Shipwise review **Rating:** 4.0/5.0 stars **Reviewed by:** Vishesh B. | Media Buyer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2024 **What do you like best about ShipWise?** Service is good and interface is also good **What do you dislike about ShipWise?** I didn't liked the customer support, else is fine **What problems is ShipWise solving and how is that benefiting you?** It actually helps the e-commerce businesses, We use to ship order through shipwise ### 2. DesktopShipper Review **Rating:** 4.0/5.0 stars **Reviewed by:** Alex G. | GM, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2021 **What do you like best about ShipWise?** Streamlined processing for our shipping. **What do you dislike about ShipWise?** Can view ups and FedEx side by side..... **Recommendations to others considering ShipWise:** One stop shop for a multi channel shipping platform. **What problems is ShipWise solving and how is that benefiting you?** Quicker processing for our shipping and decreased downtime due to cloud based system. ### 3. Desktop Shipper has been great for our business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2018 **What do you like best about ShipWise?** Desktop Shipper has a great customizable platform. It's good for companies that use an offline SQL (a lot of places don't support this) as well as it has some of the best most attentive staff garnered. **What do you dislike about ShipWise?** There really isn't much to dislike, however in being transparent cloud options off an offline SQL database present more of a challenge. **Recommendations to others considering ShipWise:** Definitely do your research if you have an offline SQL database upfront. Also determine if you are going to want a hosted solution or cloud based solution as they offer both. **What problems is ShipWise solving and how is that benefiting you?** Streamlining and consolidating our fulfillment and shipping management. It gives us a 1 stop shop to consolidate all of our sales channel orders into an intuitive platform that can be tweaked on the fly by Desktop Shipper staff as needed. We've been able to save considerable time by batching single line items with location and SKU ready to go. ### 4. IBS DesktopShipper **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2017 **What do you like best about ShipWise?** DHL Barcode scanning for any site. IBS was able to create custom code for a website i created. It was then able to add barcodes to all invoices to calculate shipping **What do you dislike about ShipWise?** The system did have a few bugs that made it crash or not work property but such bugs created a quality control aspect to the system. Minor bug was Caps lock could not be on or it wouldn't pull information **What problems is ShipWise solving and how is that benefiting you?** Deskstop shipper was able to solve the problem of over paying for shipping plus it was able to scan in customer information and process orders very quickly ### 5. Makes shipping easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2017 **What do you like best about ShipWise?** Desktop Shipper makes it extremely easy to ship **What do you dislike about ShipWise?** There are some bugs with it and occasionally you have to restart the program to resolve it **Recommendations to others considering ShipWise:** It’s the easiest shipping program I’ve used. **What problems is ShipWise solving and how is that benefiting you?** It helped us save money on shipping by finding the cheapest options ### 6. Happy Desktop Shipper Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Jen T. | General Manager, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2016 **What do you like best about ShipWise?** I like that Desktop Shipper communicates with both of our shipping partners and all of our marketplaces. They were able to streamline our procedures and eliminate manual entry. They are good with communication. **What do you dislike about ShipWise?** Sometimes software is still not as good as human knowledge. Support is able to help us in the afternoon but not the morning. **What problems is ShipWise solving and how is that benefiting you?** We were able to price shop shipping methods without having to rely on an employee to guess on the best way to ship. We were able to provide tracking numbers to all of our customers. - [View ShipWise pricing details and edition comparison](https://www.g2.com/products/shipwise/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+14%3A54%3A56+-0500&secure%5Bsession_id%5D=02988866-caf9-4aa4-841a-63a07d88e1dd&secure%5Btoken%5D=973e04f4b99e3a999e9c75449a2b4fdc3199bde19161ea05e3a7193998af9838&format=llm_user) ## ShipWise Features **Management - Multicarrier Parcel Management Solutions** - Third-Party Integration - Multicarrier Parcel Management Solutions - Label Printing - Multicarrier Parcel Management Solutions - Multiple Carriers - Multicarrier Parcel Management Solutions - Customer Information Database - Multicarrier Parcel Management Solutions - Flexible Billing - Multicarrier Parcel Management Solutions - Shipping Management - Multicarrier Parcel Management Solutions **Labels** - Label Printing - Return labels - Bar codes **Integrations** - E-Commerce - WMS - Accounting - OMS **Order management** - Order tracking - E-commerce integrations - Manage orders - Order Status **Tracking** - Shipping - Inventory **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services **Transactions** - Exchange - Approvals - Refund - Credit **Inventory management** - Low stock alerts - Automated inventory orders - Assign suppliers **Reports** - Shipment reports - Inventory reports - Unshipped products ## Top ShipWise Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (573 reviews) - [AfterShip](https://www.g2.com/products/aftership/reviews) - 4.7/5.0 (308 reviews) - [parcelLab](https://www.g2.com/products/parcellab/reviews) - 4.6/5.0 (256 reviews)