Service is good and interface is also good Review collected by and hosted on G2.com.
I didn't liked the customer support, else is fine Review collected by and hosted on G2.com.
Streamlined processing for our shipping. Review collected by and hosted on G2.com.
Can view ups and FedEx side by side..... Review collected by and hosted on G2.com.
Desktop Shipper has a great customizable platform. It's good for companies that use an offline SQL (a lot of places don't support this) as well as it has some of the best most attentive staff garnered. Review collected by and hosted on G2.com.
There really isn't much to dislike, however in being transparent cloud options off an offline SQL database present more of a challenge. Review collected by and hosted on G2.com.
DHL Barcode scanning for any site. IBS was able to create custom code for a website i created. It was then able to add barcodes to all invoices to calculate shipping Review collected by and hosted on G2.com.
The system did have a few bugs that made it crash or not work property but such bugs created a quality control aspect to the system. Minor bug was Caps lock could not be on or it wouldn't pull information Review collected by and hosted on G2.com.
Desktop Shipper makes it extremely easy to ship Review collected by and hosted on G2.com.
There are some bugs with it and occasionally you have to restart the program to resolve it Review collected by and hosted on G2.com.
I like that Desktop Shipper communicates with both of our shipping partners and all of our marketplaces. They were able to streamline our procedures and eliminate manual entry. They are good with communication. Review collected by and hosted on G2.com.
Sometimes software is still not as good as human knowledge. Support is able to help us in the afternoon but not the morning. Review collected by and hosted on G2.com.
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