Reports, and the SQL database.
The API connection allows a lot of automation's and a lot of additional steps.
The ease of use is high and it was easy to install, just ensure you set up SNMP correctly.
Customer support are responsive and very knowledgeable, Review collected by and hosted on G2.com.
When trying to delete a user that was on the helpdesk, you have to assign those calls to someone else. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through a business email account
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.





