Information found by Lansweeper is of great value, using SNMP, WMI, SSH, etc.
Assets are clear to read and you easily find what you search for!
Their new Helpdesk version is great, a bunch of great features and way more to come in each update and new major versions to come. The interface is fantastic for both users and technicians.
You get a clear history of public/private messages sent to the customer/technicians (notes).
Price is great, it used to be cheaper when they started but I think it's worth it with all the features and stability of their product.
Their support team is just great, I havn't found such a quick and good support anywhere else. They listen to their customers and do answer them in a short time (mostly in 24-48 hours).
Multi-language for Helpdesk (translation work is well done!)
If you're looking for a great built-in Knowledge Base tool, Lansweeper has it.
Easy to use for both users and technicians, fully integrated into the Helpdesk portion of the software. Review collected by and hosted on G2.com.