Lansweeper Reviews & Product Details

It’s an inventory system that automatically gathers all the information about the device. Review collected by and hosted on G2.com.

1. I’ve been using Lansweeper Classic for a long time. When I tried Lansweeper Cloud, I felt there was too much stuff on the page, and it was a bit overwhelming for me. Because of that, I’m continuing to use Lansweeper Classic only.

2. The price of the Lansweeper subscription keeps increasing. Review collected by and hosted on G2.com.

Lansweeper excels at giving IT teams a comprehensive, unified view of the entire asset inventory—hardware, software, and users—all in one place. Its automated discovery and detailed reporting make it remarkably easy to stay on top of your infrastructure without manual effort. Review collected by and hosted on G2.com.

The interface can feel overwhelming at first, with a steep learning curve for new users trying to navigate its many features and configure custom reports. Pricing can also be a concern for smaller organizations as costs scale up quickly with the number of assets being managed. Review collected by and hosted on G2.com.

Nothing new since then, everything remains the same. Review collected by and hosted on G2.com.

Apply a new frontend, more modern, and some kind of AI to assist in management or recommendations. Review collected by and hosted on G2.com.

Device identification and mass software installation. Review collected by and hosted on G2.com.

Perhaps the difficulty in finding the functionalities. Review collected by and hosted on G2.com.

Can see the network diagram to see how everything is connected Review collected by and hosted on G2.com.

Need to improve their Helpdesk to the cloud Review collected by and hosted on G2.com.

The main advantage is network inventories, via SNMP and natively via Windows Review collected by and hosted on G2.com.

Perhaps its interface looks a bit outdated, but it is functional. Review collected by and hosted on G2.com.

Automatic Update Detection of Lansweeper Server version and installation of upgrade during specified maintenance periods is a nice feature that now works well. Review collected by and hosted on G2.com.

Increase in pricing and trying to force users into the cloud Review collected by and hosted on G2.com.

Lansweeper offers a solid and comprehensive inventory of IT assets and enables a quick overview of the existing infrastructure. The reporting functions are also fundamentally helpful and provide a good basis for audits, license management, and security analyses. In the on-premises version, the solution is mature and offers many features that deliver real added value in operation. Review collected by and hosted on G2.com.

The cloud version, in my view, is not mature and is not being developed further with the necessary quality. At the same time, the on-prem version is hardly being expanded functionally, but is primarily provided with bugfix releases. However, new errors regularly arise, which overall gives the impression that stability and quality are not sufficiently ensured.

The cloud and on-prem environments also do not work together cleanly. The sync does not function reliably and especially not bidirectionally, which leads to inconsistencies and additional manual effort. Central functions are missing in the cloud that are present in the on-prem version. Additionally, data inconsistencies between cloud and on-prem repeatedly occur, which severely affects the reliability of the solution.

The support is also inadequate, inquiries are often not resolved satisfactorily, and problems remain partially or are only incompletely addressed. Overall, the impression arises that the quality of the solution is continuously declining.

Currently, I am very dissatisfied with the development and the delivered quality of Lansweeper overall. Review collected by and hosted on G2.com.

I like the ease of upgrades with Lansweeper; they’ve made it quite easy to upgrade the systems with just one button, which means I don't have to worry about it. I also appreciate the ability to integrate it with all devices and track all devices on my domain. The initial setup was very easy with no issues encountered. Their support is amazing—whenever I contact them, they’re very quick to help with any issue, although I haven’t had any issues myself. Review collected by and hosted on G2.com.

The ability to operate with cloud capability is still somewhat cumbersome and could use some improvement. Review collected by and hosted on G2.com.

To combination of data like AD, Azure, Hardware etc. Even the possibility to integrate own data is great. It gives an IT department one single source of truth. Review collected by and hosted on G2.com.

The the main effort now only goes to the cloud solution. The local installation with direct access to the data base is extremely valuable. Review collected by and hosted on G2.com.