--- title: Extensiv 3pl Warehouse Manager Reviews meta_title: 'Extensiv 3pl Warehouse Manager Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 40 reviews by the users' company size, role or industry to find out how Extensiv 3pl Warehouse Manager works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 40 scale: '5' date_modified: '2026-07-13' parent_category: name: Distribution url: https://www.g2.com/categories/distribution --- # Extensiv 3pl Warehouse Manager Reviews **Vendor:** Extensiv **Category:** [3PL Software](https://www.g2.com/categories/3pl) **Average Rating:** 4.0/5.0 **Total Reviews:** 40 ## About Extensiv 3pl Warehouse Manager Extensiv 3PL Warehouse Manager is the leader in cloud-based warehouse management system (WMS) solutions built to meet the unique needs of the 3PL warehousing community. Serving as the backbone of our customers' operations, our platform quickly transforms paper-based, error-prone businesses into service leaders who can focus on customer satisfaction, operate more efficiently, and grow faster. Offering a comprehensive warehouse management platform, we make it easy for 3PLs to manage inventory, automate routine tasks, and deliver complete visibility to their customers. As the proven industry leader for over a decade, Extensiv accurately manages billions of dollars in inventory and processes more than 1 million orders a week from any of our customers and their customers’ systems. ## Extensiv 3pl Warehouse Manager Pros & Cons **What users like:** - Users find the **ease of use** of Extensiv 3pl Warehouse Manager to be very helpful for managing orders efficiently. (2 reviews) - Users praise the **reliable customer support** of Extensiv 3pl Warehouse Manager, enhancing their business operations and sales. (1 reviews) - Users appreciate the **easy access** to order management and real-time inventory updates, enhancing their overall experience. (1 reviews) - Users appreciate the **efficiency** of Extensiv 3pl Warehouse Manager, enabling real-time order management and inventory monitoring. (1 reviews) - Users value the **instructional clarity** of Extensiv 3pl Warehouse Manager, enhancing their ability to manage orders effectively. (1 reviews) - Integrations (1 reviews) - Interface Usability (1 reviews) - Users appreciate the **accurate inventory management** of Extensiv, enabling seamless order processing and real-time stock monitoring. (1 reviews) - Users value the **order management capabilities** of Extensiv, facilitating seamless tracking and editing of orders. (1 reviews) - Stock Management (1 reviews) **What users dislike:** - Users face issues with **fixed customs values** which complicate international shipping and hinder accurate reporting. (1 reviews) - Users find **limited customization** problematic, especially for assigning accurate customs values for international shipping. (1 reviews) - Users express frustration over the **inability to change customs values** , making it problematic for international orders. (1 reviews) - Users face a **poor understanding** of customs values in Extensiv 3pl Warehouse Manager, complicating international shipping accuracy. (1 reviews) - Users face **shipping issues** due to fixed customs values, making it difficult for international order accuracy. (1 reviews) ## Extensiv 3pl Warehouse Manager Reviews ### 1. Easy, Low-Cost WMS —But Scanning and Label Generation Need Work **Rating:** 3.0/5.0 stars **Reviewed by:** Peter B. | Director of Logistics, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Extensiv 3pl Warehouse Manager?** It is an easy, lower cost WMS solutuion to incorporate in your warehouse. It integrates well with other Extensiv tools like Extensiv Order Manager. it is easy to pickup and use. **What do you dislike about Extensiv 3pl Warehouse Manager?** Scanning and label generation functionality is poor. It does not support master tracking, has poor pickpath planning and the scanning functionality is difficult to use for our warehouse teams so they would prefer to just pick to paper than pick to scan **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** Extensiv 3PL WM gave us much more robust reporting capabilities, inventory cycle counting capabilities and order adjustment capabilities than our previous WMS and it integrated well with our OMS ### 2. Effortlessly Manages Our Warehouses with Essential Features **Rating:** 5.0/5.0 stars **Reviewed by:** Paul B. | Chief Financial Officer, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Extensiv 3pl Warehouse Manager?** I like that Extensiv 3pl Warehouse Manager is easy to use and has all the important functionality we need. We have been using it for seven years, and it's cost-effective. **What do you dislike about Extensiv 3pl Warehouse Manager?** I'd like to see them add a singles packing product for D2C e-commerce. **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** I use Extensiv 3pl Warehouse Manager to run our warehouses by connecting with client shopping carts and ERP systems for order fulfillment. ### 3. Good software for warehousing companies **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Extensiv 3pl Warehouse Manager?** It allows me as a user to login and see all my orders at my 3pl that are in a portal ready for shipping. I am able to edit and correct orders as long as the order is in 'open' status. This has been very helpful. I find the inventory stock status report very helpful so that I can see my inventory levels in real time. The integration seemed pretty good. Easy to use. **What do you dislike about Extensiv 3pl Warehouse Manager?** I ship globally. I have to assign for each product a value for customs and I cannot change it which can be a big problem in order to give accurate values for customs purposes. I would not recommend this software for international orders. It is fine for warehousing purposes. I use their system everyday. **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** it allows my company to ship our order via a 3pL in another state. ### 4. Well thought out software, excellent support and adding outstanding capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Michael J. R. | Director, Warehouse Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Extensiv 3pl Warehouse Manager?** As a 3pl that is building their business to meet a variety of customer needs, we needed a platform that could help us manage our warehouse and inventories with multiple clients in multiple channels. Extensiv has helped us do this with fairly accurate precision and allowed us to on-ramp other customers seamlessly. **What do you dislike about Extensiv 3pl Warehouse Manager?** New features being added frequently. Sales experience was good and did not feel like we were being 'sold'. Overall, continuing to add integrations for popular e-commerce partners will be lifting this platform even further. **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** We wanted to add e-commerce distribution capabilities to our customers seeking to grow and scale. With the wide variety of API connections, we are able to do that with the most popular shopping carts and e-commerce tools. We also have hosted shipping portal capabilities that allow us to leverage volume to offer great pricing that cannot be achieved with 'orr the rack' purchasing. ### 5. Pretty Good **Rating:** 3.5/5.0 stars **Reviewed by:** Joe B. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Extensiv 3pl Warehouse Manager?** The user interface is great and it can do a lot of basic things well. It's great to take you to the next level if you're using something old or home-grown. They seem to have good strategic vision and focus for the future. **What do you dislike about Extensiv 3pl Warehouse Manager?** They struggle to polish existing features or to enhance them. **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** Inventory management, order management, and billing so we can run a 3PL. ### 6. A one stop shop for all your logistics needs **Rating:** 5.0/5.0 stars **Reviewed by:** Chris M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2023 **What do you like best about Extensiv 3pl Warehouse Manager?** I have been a customer for over 5 years and the support has never let me down. Their products literally changed the way we do business and skyrocketed our sales through the roof **What do you dislike about Extensiv 3pl Warehouse Manager?** Sometimes a custom report is required but our business model is unique and therefore should be expected **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** Inventory management, billing management, order management ### 7. It's good to start - Then... **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Extensiv 3pl Warehouse Manager?** We have been using this system for almost a decade now. so we have seen it grow from its humble beginnings to the robust system it is today. The system is simple to navigate, we can train our new hires pretty quickly. Has the tools we need to run the warehouse. **What do you dislike about Extensiv 3pl Warehouse Manager?** They will nickel and dime you for EVERYTHING! Guys EVERYTHING! (Customer Service) Good luck trying to get your Customer Success Manager on the phone, we have to schedule meetings with the guy weeks in advance. (Custom Reports) Do you require a report with one missing column? Sure, it will cost you $350 and above... but not before you have to fill out a form that is so damn complex... ***We've lost track of how much money we've already spent on reports we should be able to make ourselves*** (Customer Profiles) They will give you five customers to get started with, after which they will charge you $25 per customer after that unless you upgrade to one of their higher tiers. (EDI Connections) Extensiv 3pl will force you to purchase all these add-ons after you have spent hours trying to locate the best EDI firm to design and handle your communications, such as SPS or others. And many more! **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** Inventory management and other data keeping. ### 8. Extensiv Entry Level WMS **Rating:** 2.5/5.0 stars **Reviewed by:** Robert B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Extensiv 3pl Warehouse Manager?** Being able to review orders and inventory. **What do you dislike about Extensiv 3pl Warehouse Manager?** No cycle count program No replenishment program Must have several "votes" amongst users to get something implemented or developed Tier 1 support Instead of getting support, I feel like I am always trying to be sold something to improve our environment **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** No solving anything, but can create work that Extensiv does not support. ### 9. Robust but lacking support from the dev team for prominent issues **Rating:** 2.5/5.0 stars **Reviewed by:** Aidan O. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2023 **What do you like best about Extensiv 3pl Warehouse Manager?** Extensiv 3PL Warehouse Manager provides all the tools necessary for our 3PL. Most of its interface is intuitive and modern. The filtering tools are robust and save preferences from session to session. **What do you dislike about Extensiv 3pl Warehouse Manager?** Blatant disregard for accessible analytics means any report outside of the standard reports costs hundreds of dollars for one of their devs to create a custom report. In general, dealing with the customer support team feels like they don't really care about your issues. They acknowledge existing issues but don't take accountability. **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** Extensiv helps us communicate order information with our 3PL team, manage inventory, and process orders for our customers. ### 10. Easy to maneuver through. **Rating:** 4.0/5.0 stars **Reviewed by:** Kristy M. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Extensiv 3pl Warehouse Manager?** Easy to understand and create orders/receipts **What do you dislike about Extensiv 3pl Warehouse Manager?** Not always the easiest to create new customer billing **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** I don't usually have any problems to solve with 3pl. ### 11. Easy To Use & Support **Rating:** 4.0/5.0 stars **Reviewed by:** Dominique B. | Customer Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Extensiv 3pl Warehouse Manager?** The layout is incredibly easy to use, the software itself is very simple to navigate and overall training new employees on using this software is very simple. Out of all the systems we use this is the easiest to use/train. **What do you dislike about Extensiv 3pl Warehouse Manager?** Sometimes the reporting we download isn't laid out neatly to export to Excel, other than that the functionality of this is so basic there are really no complaints. **Recommendations to others considering Extensiv 3pl Warehouse Manager:** If you need an easy way to communicate between a 3rd party warehouse and a remote company, this is one of the easiest logistic systems to use! Highly reommend **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** It is solving the problem of us needing to manually send customer orders to our 3rd party warehouse, see our inventory, and overall be able to manage our past and current orders. ### 12. Pretty Versatile system from a customer point of view, but a touchy in some points **Rating:** 4.0/5.0 stars **Reviewed by:** Alex L. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2020 **What do you like best about Extensiv 3pl Warehouse Manager?** Provides quick access to inventory, adding orders, and creating shipment receipts. Can easily pull up all pertinent documents from a trasaction, pull tracking and so on. **What do you dislike about Extensiv 3pl Warehouse Manager?** While it appears clean, can be quite clunky and cumbersome. If you don't toggle the search functions just right you get stuck and can't find anything. Could be a symptom of the warehouse's unique setup, but I find the fields very expansive but overwhelming. **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** Being able to access our inventory levels, see current orders, manually enter drop ship orders that are not automatically pulled by an API feed. ### 13. 4 years experience as 3PL using 3PLC **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2019 **What do you like best about Extensiv 3pl Warehouse Manager?** Great out of the box for standard typical 3PL Process movement and management throughout the distribution warehouse. Functionality and connection options are good. Customers have mobile access anytime to inventory and order detail. **What do you dislike about Extensiv 3pl Warehouse Manager?** Customer service is slow, especially with launch of Smartview. Have an account rep, however they are not useful for technical questions. API connection options are ok, but spotty, have to create work arounds sometimes temporarily. Lead time to create a connection increased dramatically over the last couple of months. No customization options. KPI use extremely limited. **Recommendations to others considering Extensiv 3pl Warehouse Manager:** Great for small - midsize 3PL's, even non-3PL Shippers. High volume seems to be a little slower and more difficult to manage in the system. Kitting/Value add processes limited in 3PL. **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** Was a good program to get us out of the dark ages. High growth makes us nervous...waiting to see if the new upgraded version will work high volume with less lag and time-out issues when processing several thousand orders per day. ### 14. Simple Software Does the Job **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2019 **What do you like best about Extensiv 3pl Warehouse Manager?** Ease of use, straightforward and not too complicated. The help section overviews are useful, but very high level **What do you dislike about Extensiv 3pl Warehouse Manager?** It is a little clunky. There are many aspects of the service that we do not use (mainly for inventory storage keeping) **Recommendations to others considering Extensiv 3pl Warehouse Manager:** Ease of use and the pricing make it a great investment. **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** TopShelf has gotten us where we need to be, but we are currently looking into other inventory management software to help us where we need to go. ### 15. Nothing but a breeze! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2019 **What do you like best about Extensiv 3pl Warehouse Manager?** I think the feature I like most are the reports that are generated for easy answers to information that's needed **What do you dislike about Extensiv 3pl Warehouse Manager?** I don't like how after you consolidate orders it jumps back to a completely different screen **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** Inventory issues relocation issues and speed ### 16. It's a functional system, with a lot of work to do. **Rating:** 3.5/5.0 stars **Reviewed by:** Jamie M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** Cloud based, allows you to access from any device. SmartView, once up and running will improve a lot of the browser and access issues. Senior support reps are great. When they get your ticket, they can usually solve an issue in a few minutes **What do you dislike about Extensiv 3pl Warehouse Manager?** Many new people in their support department, due to a lot of growth and turnovers in the past 2 years. Often times you will be told 3PL Central is not capable of doing something by a rep, then 2 months later, another rep will tell you it was able to do that for years and they show you how. Support reps can be frustrating, when they do not know an answer, instead of escalating the ticket, they will reply with vaguely related questions, instead of answering your original question. Support rep training is one of the biggest negatives for 3PL Central. 2nd biggest issue: very limited metrics from platform. There is no reporting of pick and pack times for employees, limited reporting as to dailiy production / order fulfillment. No reporting or metrics in other areas that help manage a warehouse or improve performance. In talking with other warehouses that use 3PL Central, many have to pay 3rd party platforms to export data from 3PL and analyze. The reports they do offer are poorly formatted and mostly made to look good for a pdf print out, but not setup for utilizing in excel with pivot tables or analyzing data. (There are many merged fields and sub-headers instead of columns labeling data, so data cannot be sorted without a lot of cleanup.) Mobile hardware is limited due to the browser limitations, so you cannot use more easy to use or smaller portable mobile devices. Currently, the ClassicView is limited to browsers that can utilize MS Silverlight and Java. SmartView was slated to launch January 2017, it was moved up and moved up. Latest word is it will be launched in 3-6 months. **Recommendations to others considering Extensiv 3pl Warehouse Manager:** It works as a basic platform and will plug and play with many ecommerce carts easily. If you want detailed metrics, deeper analysis, or more capabilities, be prepared to either pay a lot extra for customer modifications or to add 3rd party add-ons. **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** Warehouse management, order fulfillment, 3PL integrations, API and EDI connections. ### 17. Solid warehousing management system **Rating:** 4.0/5.0 stars **Reviewed by:** Nick S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** The system is rather easy to use, has good features, has good support, allows integration to other systems (we use SOAP and REST APIs), inventory is sent to shopping cart integration. **What do you dislike about Extensiv 3pl Warehouse Manager?** We interface - for fulfillment - to shippers (like USPS, DHL, Canada Post, etc) and print the shipping labels from another system - so features can always be added (but as a warehousing system it is fine). Sometimes there are hiccups at importing orders - but a retry usually is successful. **Recommendations to others considering Extensiv 3pl Warehouse Manager:** 3PL Warehouse Manager continues to add new features almost every month. It is not perfect, but it always seems to improve and introduce something new. **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** We use 3PL Central as the system to manage our warehousing, for a few years already. Having the system not in-house, allows us to reduce IT spending and keep it as simple as possible. ### 18. I love 3pl central, have the best wms server **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** I love 3pl central, have the best wms server , Works way better than ramp, manhattan what i like about 3pl is that we can batch update mulitple information through Find Orders, create batches through their. Like the fact that we can import the order template and ASN inbound from excel spread sheet. to 3pl central. BOLs are very easy to create. love the way the item, transaction reports are shown in 3pl , it includes all the information needed when doing research such as date order got created, shipped, transaction number, reference number, PO number, item number, and quantity. the invoices are easy to understand and print. love the fact 3pl respresentaive can map the wms to United parcel service (UPS) worldship. All the necessary information gets imported and all tracking numbers gets exported from the world ship to 3pl central. we are working on getting ourselves set-up the FedEx manager, that way 3pl can help us do the mapping from the wms to FedEx manager **What do you dislike about Extensiv 3pl Warehouse Manager?** The dislike i have sometimes is that there is times the system is really slow. you can imporve 3pl if a number generates automatically when invoicing a customer and removing all $0.00 amount when printing invoices. I'll say everything else is good no dislikes. I think this the only dislike i can recall from on top of my head. **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** no problems at the moment with 3pl . Issues we had before was just about the system being a bit slow but other that that we having had any issues at the moment. ### 19. I have had an overall positive experience with 3PL. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** I like how easy 3pl Central is to use. I looked at other systems before choosing 3PL and liked that this got the job done for most things we needed. I love that its cloud based and can log in from anywhere. **What do you dislike about Extensiv 3pl Warehouse Manager?** I often wait on hold for close to ten minutes if I have an urgent response needed, otherwise I use the customer support email. Also, the responses sometimes are super fast and other times I need to prod to get an answer. I think 3PL would benefit greatly if they integrated deeper with Amazon and allowed users to "buy prime shipping" through smart parcel, which currently isn't an option. We can connect to our Amazon cart but cant buy the prime shipping, we had to open an account with Shipstation to make this happen **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** There are many benefits. I like being able to give my customers access to the customer portal. I also like being able to create shipping labels directly from smart parcel. ### 20. Overly complex software that is very non-intuitive to use. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** The software does seem to keep inventory accurately. It is our first WMS and does do its intended function, just not efficiently or easily. The company is trying to drag itself into the year 2018 with a completely new UX, which should be an improvement, if it's ever complete. **What do you dislike about Extensiv 3pl Warehouse Manager?** Onboarding and customer service is dreadful. As far as onboarding, maybe it was just luck of the draw that our onboarding manager appeared to be a newbie. He did his best, for sure, but he never could seem to grasp our particular business and the workflow that went with it. When our process didn't fit the basic cookie-cutter fulfillment process that he must have been used to, it was impossible to get our questions answered. Furthermore, there doesn't appear to be any sort of customer support to get a question answered when you really need it. Instead, you can either submit a ticket or call their help line which results in the person who answers taking down your question... and submitting a ticket on your behalf. Sometimes these are addressed within 24 hours, but often it extends to 2 or 3 days. How is there not someone that can pick up the phone and answer basic questions??? Most software in this class allows the users to integrate with partners on their own, instantly. Not 3PL Central. You must submit a request to the API team to, say, integrate your customer's Woo Commerce shopping cart with 3PL Central. Then, they must do the integration for you, which takes a day or two. Also, it would be great if they actually completed the new version of the user interface (called SmartView) this year. We were told that it would be ready to go 6 months ago. It's slowly coming along, but for now, we are left toggling between the old and new versions. Finally, we feel that we're being nickeled and dimed for access to APIs that are necessary for any 3PL that is servicing companies whose customers are individual consumers. Any use of an API for say, a given ecommerce shopping cart, carries a large upfront cost. One more: reporting is terribly difficult to use and customize as one must utilize Microsoft Report Builder 2.0. As far as business intelligence tools go, this one seems prehistoric. **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** Despite its problems, which I've listed above, 3PL Central does allow us to serve direct response and ecommerce sellers effectively. The main problem we're solving is keeping accurate inventory for our customers who trust us with their inventory and receiving, shipping, and reporting back the details of their customer orders. ### 21. Perfect for running our 3PL warehouse **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** We needed something that would allow our customers to log in and see their inventory in real time., plan orders and pull reports. This did it all **What do you dislike about Extensiv 3pl Warehouse Manager?** Only works right on IE. But the new version is coming out soon **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** We could not have manged without it! FIlls orders, locations, we love it! ### 22. 3PL Central has done a great job as a WMS **Rating:** 4.5/5.0 stars **Reviewed by:** Cjadek B. | Supply Chain Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** 3PL Central has been easy to use and learn. it does a great job tracking our inventory and they do a great job of using feedback to upgrade the system. When I do have issues or questions, they do have really good follow up. **What do you dislike about Extensiv 3pl Warehouse Manager?** I wish that there was more support for the mobile scanners. They don't do as much as I wish that they would, and that is the one area that support is lacking. **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** We needed a system that tracked storage items at our warehouse, and 3PL Central has been doing a good job with that. ### 23. For a WMS at this price, it's OK **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** Web based 3PL interface easy access, kind of easy checking reports and do adjustment. 3PL central service team always response quick and easy to follow up cases. I think the low price is the pro why most of small warehouse choose to use **What do you dislike about Extensiv 3pl Warehouse Manager?** 1.The scanner is really hard to use. 2.only can manage one "UOM", it's hard for warehouse to do "open stock"(open cartons) operation. 3. System kind of not stable sometimes. 4. System really picky, all the entry need use "Tab" button or something to bring out the SKU#. **Recommendations to others considering Extensiv 3pl Warehouse Manager:** JIL trucking **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** The only good thing: can easily generate pick ticket, inventory report. Before, that's the only need from customer side. After customer had more requirement, it's kind of hard to use. ### 24. first year down **Rating:** 5.0/5.0 stars **Reviewed by:** Robert Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** 3pl support is fantastic, very attentive and the team helps out right away with any issues **What do you dislike about Extensiv 3pl Warehouse Manager?** Only issue is the long hold times on the phone, however those have seem to take less and less time. Still prefer email response **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** Organizational issues are resolved as soon as the product is received due to 3pls software. The more organized the warehouse the easier it takes to maintain and keep clients happy ### 25. Great overall for small-mid size 3PL's. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** Multiple customer management and access to information is well organized, easy to use. Most inventory mgmt. features are great, and are being improved in the next V2. API/EDI connections and capabilities are great. **What do you dislike about Extensiv 3pl Warehouse Manager?** Lag time in has been an issue, especially with larger companies. API's/EDI great, have had some issues....customer service response time has not been ideal although the reps are good to work with. Limited in certain areas, for example kitting and value add using the assemblies....needs to be more robust. **Recommendations to others considering Extensiv 3pl Warehouse Manager:** Great for 3PL's small to mid-size **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** Visibility for company and client. Access for the client has been a great benefit. ### 26. Small Business 3PL **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** 3PL Central's offers great support. On-boarding new clients with different tracking and integration needs is difficult and time consuming. Having 3PL Central walk us through the different options and setup has proven to be an essential part of our quoiting processes and a big time saver. **What do you dislike about Extensiv 3pl Warehouse Manager?** I feel that 3PL central would improve on their support if they had videos for users to log into and learn different aspects of the functionality. **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** With ever changing and a vast array of e-commerce platforms. We don't have to be experts all all of them. 3PL Central talks care of that for us. ### 27. Using to run a small 3PL provider in NZ **Rating:** 4.5/5.0 stars **Reviewed by:** Lemuel W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** Manages the warehouse stock and orders with ease **What do you dislike about Extensiv 3pl Warehouse Manager?** Sometimes it is a bit clunky and if you make an error (mainly with importing) the system seems to struggle to give you a clear answer on what is wrong which can be frustrating **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** Stock management and order recieving are the main benefits. Integration with Shopify is really good and saves so much time ### 28. Secret to our Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** Ability to cater to our growing needs. We have doubled in size each year, thanks in large part to the services we can offer using 3PLCentral **What do you dislike about Extensiv 3pl Warehouse Manager?** Lack of easy way to cycle count or inventory products. Lack of directed put-away with the mobile/hand-held computers. Clunky integration with quickbooks. Way over-priced integration's. **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** 3PL has allowed us to expand and growth dramatically and have always been responsive to our needs for added functionality and changing requirements in the direct to consumer fulfillment environment/market. ### 29. EFS and 3PL **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** API's...the ability to bring data from an online marketplace and have them populate rather than my having to manually create orders. **What do you dislike about Extensiv 3pl Warehouse Manager?** The training videos...mind numbing. It resembles watching grass grow, only watching grass is more fun. **Recommendations to others considering Extensiv 3pl Warehouse Manager:** Train, train, train. The more you know the better the software. **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** Time. Time is a problem for any growing business and 3PL gives me the ability to manage more clients' product and gives me more time to service the client's need(s). ### 30. Comprehensive but lacking some crucial API options **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** REST API features. Lots of options to customize reports. Many available query pages. **What do you dislike about Extensiv 3pl Warehouse Manager?** Not having enough REST API routes like confirming orders. Trying to use the SOAP API. Trying to export data in an easy way/format that can be uploaded to other systems, they are difficult to work with because column names are so generic and if an order has items they show in the same worksheet/file with more generic names, it is confusing. **Recommendations to others considering Extensiv 3pl Warehouse Manager:** Review the API documentation and confirm what end-points are actually available to users. Ensure all forms/queries support your business data points. **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** The ability to record and query data. Generating reports and using the API to import/export data. ### 31. at your service **Rating:** 5.0/5.0 stars **Reviewed by:** Maribel L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** very helpful just an email away . They will call me if conversation is needed **What do you dislike about Extensiv 3pl Warehouse Manager?** would like to have a direct number to call on the spot for customer service **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** Inventory control & management ### 32. 3PL Central is all we need and more, their support team is always very responsive to our needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Wendi L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** Its very versatile. It meets the needs of our customers which vary all the time **What do you dislike about Extensiv 3pl Warehouse Manager?** I have not run into anything yet. 3PL Central has been just what we needed **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** All kinds, especially customer needs. Everything from reports to being able to work with multiple systems making it easier to ship orders. ### 33. very easy to understand and use **Rating:** 4.0/5.0 stars **Reviewed by:** tommy f. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** That it completes everything for you and tells you if something is wrong before you print a label **What do you dislike about Extensiv 3pl Warehouse Manager?** there isn't much I don't like about it. **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** I like how with my scan gun connects to 3pl and it makes it quicker to print labels when I have 50+ orders ### 34. 3PL manages your warehouse! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** 3PL provides a centralized system that allows you to process, track and fulfill orders all in one location. **What do you dislike about Extensiv 3pl Warehouse Manager?** 3PL system can be sensitive to various browser settings, sometimes have to use a specific browser to perform certain functions. **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** 3PL is allowing us to get a better handle on our billing activities. ### 35. Great Program! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** Our biggest challenge was properly keeping our inventory accurate. With 3PL Central its quick and accurate **What do you dislike about Extensiv 3pl Warehouse Manager?** The interface can use an overhaul but I understand that's in the works and will be available soon **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** We had a challenge calculating storage rates with our quick moving facility. With 3PL everything is accurate. ### 36. 3PL Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** System is pretty intuitive and easy to use. **What do you dislike about Extensiv 3pl Warehouse Manager?** The on-boarding process was not sufficient to really get the system set up and running. Tech support has improved but still could use some more improvements. User Groups and FAQ section on the website would be very helpful **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** Using Smart Parcel the shipping process has been made more seamless. Freight billing is also taking us less time. ### 37. Production Planning Manager **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** Simplicity. No frills. Great reports. Tech support tries to help whenever needed. **What do you dislike about Extensiv 3pl Warehouse Manager?** Being unable to adjust quantity, placard, lot number, and location in one place. Moving through different screens when we are updating our inventory is very time consuming. Also, not being able to reprint a placard (movable unit label) without knowing the receiving information. **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** Inventory Management ### 38. Receiving position **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2018 **What do you like best about Extensiv 3pl Warehouse Manager?** Easy and fast to operate. A lots of functions. Big help managing warehouse **What do you dislike about Extensiv 3pl Warehouse Manager?** No complains. Everything works good for our company **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** Everything. Getting orders. Receiving. Shipping ### 39. Decent work in progress **Rating:** 2.5/5.0 stars **Reviewed by:** Krysteen H. | Operations Analyst, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2016 **What do you like best about Extensiv 3pl Warehouse Manager?** There are many features in Scout that so many companies would use, but my company does not currently have need for. I can understand why Scout was referred to my company to use. Scout's support people are very careful when making any changes or customized adjustments, ensuring that my company understands the workflow and triggers and how the change will affect other areas of our setup and our synch with our other systems. **What do you dislike about Extensiv 3pl Warehouse Manager?** the synch between scout and our other system is a bit touchy. Scout generates 'messages' that is the driving record between scout and our crm. occasionally these messages stack up with errors for several reasons "cant find serial", "cant find company". and they need to be manually deleted or corrected or no further data will pass through the systems. Scout cannot create custom field for manually typing in the exact shipment weight. Scout cannot create a custom field for exact ship date that can be reported on (rather than using their most 'recently updated date'). You cannot mass change product codes without requesting Scout to adjust certain aspects of your Snap tool. The Snap tool acts sort of like a data loader. **Recommendations to others considering Extensiv 3pl Warehouse Manager:** Consider the amount of time that you many need to update product codes on existing inventory. **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** We needed a way to track and create inventory easily and have it sync with our primary data system. We have been able to accomplish this goal except for difficulties with certification or test inventory. It is difficult to ship something as new, receive it as used and then re-ship it as new (the product code must be manually adjusted for each serial). We are able to create sales orders and seamlessly (mostly) ship and track inventory all at once with little manual intervention. ### 40. Helpful Management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2017 **What do you like best about Extensiv 3pl Warehouse Manager?** It is great to have a 3PL Warehouse Manager to ship out some of our products. It lyncs our system and WMS to ship out items so we do not have to use our own warehouse. It helps manage my various customers and channels so we do not have to ourselves. **What do you dislike about Extensiv 3pl Warehouse Manager?** What I dislike is that it can be quite expensive. Although we are not using our own warehouse, but they bill us for using boxes and warehouse space. Inventory is often miscalculated, a lot of discrepancies that does not match what our system shows. **What problems is Extensiv 3pl Warehouse Manager solving and how is that benefiting you?** This is helping our warehouse and shipping team, as well as order processing. ## Extensiv 3pl Warehouse Manager Discussions - [Can I use 3PL Warehouse Manager for more than one warehouse?](https://www.g2.com/discussions/can-i-use-3pl-warehouse-manager-for-more-than-one-warehouse) - 1 comment, 2 upvotes - [Why should I use 3PL Warehouse Manager?](https://www.g2.com/discussions/why-should-i-use-3pl-warehouse-manager) - 1 comment, 2 upvotes - [What is 3PL Warehouse Manager?](https://www.g2.com/discussions/what-is-3pl-warehouse-manager) - 1 comment, 2 upvotes - [View Extensiv 3pl Warehouse Manager pricing details and edition comparison](https://www.g2.com/products/extensiv-3pl-warehouse-manager/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-15+09%3A21%3A22+-0500&secure%5Bsession_id%5D=147cb0b1-82f2-4fe5-b22c-19be3cf2ef7a&secure%5Btoken%5D=9518af1730283ffcde195230fb2da9bebd98442b3760d44a3d7b98d8db24d05a&format=llm_user) ## Extensiv 3pl Warehouse Manager Integrations - [Extensiv Order Manager](https://www.g2.com/products/extensiv-order-manager/reviews) ## Extensiv 3pl Warehouse Manager Features **Supply Chain Operations** - Warehousing - Transportation - Inventory Management **Warehouse Definition** - Locations - Warehouse Slotting **Customer Management** - Customer Portal - Visibility - Billing **Logistics** - Cross Docking - Receiving - Pick & Pack **Analytics** - KPIs - Dashboards - Custom Reports **Analytics** - Error Tracking - Procurement analytics **Inventory Management** - Customer Portal - Cycle Counting **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - Accounting Integrations - Data Exporting / Importing ## Top Extensiv 3pl Warehouse Manager Alternatives - [ShipHero](https://www.g2.com/products/shiphero/reviews) - 4.5/5.0 (210 reviews) - [Flowspace](https://www.g2.com/products/flowspace/reviews) - 4.0/5.0 (52 reviews) - [Microsoft Dynamics 365 Supply Chain Management](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews) - 3.7/5.0 (98 reviews)