# JOOR Reviews
**Vendor:** JOOR  
**Category:** [Supply Chain Business Networks](https://www.g2.com/categories/supply-chain-business-networks)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 16
## About JOOR
JOOR is the world’s leading B2B Fashion wholesale platform, with nearly $20 billion in wholesale transactions processed annually. More than 14,000 brands and 620,000 curated fashion buyers across 150 countries connect on the platform every day. JOOR provides a digital B2B Platform that combines dynamic virtual showrooms, linesheet software with collaborative tools including JOOR Passport, which centralizes the trade show experience across multiple global fashion events. In 2022, JOOR launched JOOR Pay, a revolutionary embedded payment solution, improving cash flow and payment processing for both brands and retailers by offering a streamlined process, net terms, and global currency acceptance. JOOR is the exclusive platform for leading luxury conglomerates including LVMH, Richemont and Capri Holdings, as well as brands such as Valentino, Stella McCartney and Saint Laurent. JOOR has exclusive partnerships with 30+ leading global retailers using the JOOR Retail Partner platform including: Harrods, Neiman Marcus, Harvey Nichols, Printemps, Bergdorf Goodman, Shopbop, Revolve, FWRD, and Dover Street Market. JOOR is headquartered in New York City and has offices in Los Angeles, Philadelphia, Paris, London, Milan, Madrid, Berlin, Melbourne, Tokyo and Shanghai. Interested in learning more about how JOOR can grow your wholesale business? Request a demo here https://www.joor.com/demo-request



## JOOR Pros & Cons
**What users like:**

- Users value the **efficient inventory management** in JOOR, enabling quick uploads and smooth order processes for better workflow. (4 reviews)
- Users find JOOR very **easy to use** , appreciating its organization and customization features for managing orders seamlessly. (3 reviews)
- Users appreciate the **seamless order management** of JOOR, simplifying wholesale operations and keeping orders organized efficiently. (3 reviews)
- Users value the **seamless order management** of JOOR, enhancing their global wholesale operations and organizing orders effortlessly. (3 reviews)
- Users value the **efficient data management** in JOOR, which simplifies order entry and saves valuable time and resources. (2 reviews)
- Users appreciate the **time-saving efficiency** of JOOR, streamlining order entry and data management effortlessly. (2 reviews)
- Customer Service (1 reviews)
- Customizability (1 reviews)
- Customization (1 reviews)
- Customization Options (1 reviews)

**What users dislike:**

- Users face **poor customer support** with slow response times and inconsistent issue resolution depending on the sales rep. (4 reviews)
- Users find **navigation confusing** and experience challenges in tracking client information efficiently on JOOR. (1 reviews)
- Users face **API integration limitations** that hinder updates for certain product information in JOOR. (1 reviews)
- Users face **inefficient manual processes** during checkout, especially with multiple line sheets, seeking a more streamlined experience. (1 reviews)
- Users face **integration issues** with some systems, and support varies based on the sales representative assigned. (1 reviews)
- Users find the **learning curve challenging** , particularly with navigation and tracking client issues efficiently. (1 reviews)
- Limitations (1 reviews)
- Users face challenges with **limited customization** , often needing to reconnect with support for assistance. (1 reviews)
- Limited Integration (1 reviews)
- Limited Tracking (1 reviews)

## JOOR Reviews
  ### 1. Strong wholesale tool with real business impact

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dada M. | IT Demand Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about JOOR?**

Intuitive platform for order collection, strong digital showroom, always-on chat available also for customers, and effective support for managing wholesale campaigns.

**What do you dislike about JOOR?**

The iPad app is not yet fully usable for our needs, as it does not reflect all the functionalities available on the web dashboard. In addition, although EAN scanning is available, it does not always return correct pricing in case of size breaks.

**What problems is JOOR solving and how is that benefiting you?**

JOOR helps us centralize and streamline our wholesale order collection and communication with agents and customers. It has significantly improved our ability to manage sales campaigns, especially for international clients, and has reduced the need for physical presence thanks to the digital showroom. Overall, it has made our processes more efficient and structured.

  ### 2. Seamless Ordering and Instant Order Confirmations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2026

**What do you like best about JOOR?**

I like that retailers and sales reps can seamlessly place orders through the platform and send order confirmations without any extra steps.

**What do you dislike about JOOR?**

Variances between the iPad app and the website version create inventory and style issues for sales reps. ERP integration also seems limited. Admins have restrictions on what changes we can make to our accounts on our end, which adds extra friction.

**What problems is JOOR solving and how is that benefiting you?**

Joor is a great platform for centralizing all wholesale style information. It does an excellent job showcasing styles clearly and accurately, so retailers know exactly what they’re ordering. We have been using Joor for years and have never found a better software!

  ### 3. A good platform to sell fashion product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Frank W. | Technical Solution Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2025

**What do you like best about JOOR?**

The website is user-friendly and easy to navigate, with a design that is clearly tailored for fashion products.

**What do you dislike about JOOR?**

the API for integration has some limitation on certain product info update.

**What problems is JOOR solving and how is that benefiting you?**

help business to sell more products

  ### 4. The most versatile platform for B2B catalogs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marco A. | Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about JOOR?**

There are many tools for managing this platform's workflow options, allowing you to customize your workflow to best suit your needs.
In a short time, we were able to upload a complete linesheet with descriptions, images, and prices, and shortly thereafter, we were ready to publish the new sales campaign catalog to our customers. 
JOOR's technical support is truly helpful and invaluable. Responses are always precise, detailed, and arrive promptly.

**What do you dislike about JOOR?**

We haven't encountered any issues using this platform, even after integrating it with our ERP.

**What problems is JOOR solving and how is that benefiting you?**

JOOR is a platform that integrates seamlessly into the company's business flow, and its potential is evident in its rapid implementation times. We were able to adapt this platform's features very well to our needs, with an excellent cost-effectiveness ratio.

  ### 5. User-Friendly for Retailers and KAMs, with Highly Responsive Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about JOOR?**

The tool is userfriendly for both retailers and Sales Rep. The Ipad App is a great tool too.  
Moreover, the support team is very reactive and always doing her best to offer the best answers/solutions..

**What do you dislike about JOOR?**

We did not encounter any major issue, at least the support is always trying to help.

**What problems is JOOR solving and how is that benefiting you?**

Our retailers always have real-time access to our inventory. 
Sales Rep and Retailers can manage their orders all by their side.

  ### 6. Effortless Order Management with Intuitive Photo Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katie S. | Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2025

**What do you like best about JOOR?**

Easy way to keep orders organized, in one place and ability to have photos of each style on the order. The app is quick and easy to use

**What do you dislike about JOOR?**

Integrations with some systems can be difficult and depending on the sales rep you have, responses to issues are not always resolved. We have had multiple brands on the platform so have worked with various sales reps.

**What problems is JOOR solving and how is that benefiting you?**

Joor helps us stay organized!

  ### 7. Customer friendly and cool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Mehak  G. | Ceo, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about JOOR?**

It's definitely a customer friendly one in the lot.
Gives a vibe of coolness
Good customer support
Easy to analyze

I really like the vibe and the dashboard section.. Fotter section is also very cool

**What do you dislike about JOOR?**

I think faq can be improved... Make blogs of faq with good video.
As some te it's too irritating to find the process of small things

**What problems is JOOR solving and how is that benefiting you?**

It is literally making the decision making power easy with good data to analyze

  ### 8. Joor: a very useful platform for collection management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about JOOR?**

I have been using Joor for a while and overall, I am very satisfied with the platform. It is very intuitive and greatly facilitates the management and presentation of collections, which has helped us optimize our processes. I love the way it centralizes all the information and allows us to easily share it with our clients.

**What do you dislike about JOOR?**

In my humble opinion, an improvement would be the ability to upload all the information more autonomously and automatically, without having to wait two days for the Joor team to do it for us. This would make the process even more agile.

Despite this small detail, Joor is still a tool I would recommend without hesitation.

**What problems is JOOR solving and how is that benefiting you?**

We primarily use JOOR to create linesheets, segment our collections, and send them to clients so they can place their orders quickly and easily. The platform allows us to present our collections in a very organized way, which makes it easier for buyers to view the products and select the ones they wish to purchase.

This functionality saves us a lot of time and improves communication with our clients, as they can access product information and place their orders independently.

  ### 9. experience

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sipho D. | trainer, Enterprise (> 1000 emp.)

**Reviewed Date:** October 28, 2024

**What do you like best about JOOR?**

Efficiency: JOOR significantly speeds up order entry and data management, helping businesses save time and resources.

**What do you dislike about JOOR?**

Order Checkout Process: There are complaints about the checkout process, particularly when dealing with multiple line sheets. Users would prefer a more streamlined process that allows for checking out orders under one delivery window.

**What problems is JOOR solving and how is that benefiting you?**

Improving Data Accuracy: By centralizing data entry and management, JOOR minimizes errors that can occur with manual processes. This leads to more accurate inventory tracking and order fulfillment.

  ### 10. All in one fashion B2B platform for brands!!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Apurwa M. | Officer- Accounts and finance, Textiles, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2024

**What do you like best about JOOR?**

The best thing about this tool that it provides the brands an opportunity to showcase their products virtually and extensively helps in managing and initiating the orders globally

**What do you dislike about JOOR?**

The most undesirable thing about joor is that the customer support needs to be impoved

**What problems is JOOR solving and how is that benefiting you?**

End to end wholesale solution using the most advanced technology for presenting collections, managing orders and collecting payments

  ### 11. Best B2B marketplace for all your needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rohit K. | RPA Developer, Telecommunications, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about JOOR?**

Very easy to adjust data according to  your needs, export and import of data comes in really handy

**What do you dislike about JOOR?**

Navigation to brand page need little ease of use. Tracking problem of clients is little hectic.

**What problems is JOOR solving and how is that benefiting you?**

It helped me go from manual work to fully automation, which helped in effeciency on how we handle data.

  ### 12. Helpfull CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohit G. | Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2024

**What do you like best about JOOR?**

The best thing about JOOR is its seamless order management, simplifying wholesale operations

**What do you dislike about JOOR?**

The customer support response time on JOOR could be improved for quicker issue resolution

**What problems is JOOR solving and how is that benefiting you?**

JOOR’s detailed analytics provide insights into sales trends, enabling better business planning

  ### 13. Connecting to invoicing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Yogesh K. | Network Operations Center Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about JOOR?**

Delighting brands and retailers
Embracing and driving change
Doing more with less

**What do you dislike about JOOR?**

Cost sometimes so high to afford thats depend on different product.

**What problems is JOOR solving and how is that benefiting you?**

Delighting brands and retailers.

  ### 14. The best way to integrate B2B flows

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marco A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2024

**What do you like best about JOOR?**

It is an all-in platform that provides all the B2B sales tools a company needs, but not only that: the onboarding procedures are easily manageable by the internal IT office and the support team constantly follows you in every phase up to the go-live and beyond. There are really numerous advantages to using this platform: the user experience is comprehensive, accompanied by easy-to-use tools, and the related tools (data analysis reports) are widely accessible to anyone.

**What do you dislike about JOOR?**

There are no disadvantages to using this platform.

**What problems is JOOR solving and how is that benefiting you?**

The reliability of the infrastructure and the overall usability of the system, in addition to constantly having updates of features and functionalities.

  ### 15. Very good market place

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about JOOR?**

it is good in real time inventory management

**What do you dislike about JOOR?**

its a limited customization and have to connect again support team.

**What problems is JOOR solving and how is that benefiting you?**

we are facing one inventory adding issue, and they given good support to add it by myself

  ### 16. JOOR is an  Awesome Platform to make Connections, Grow and Build your Brand!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mimi P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2020

**What do you like best about JOOR?**

We like having one place to go to, to meet and connect with buyers from all around the world.  JOOR is easy to use, and gives your online store a sophisticated 'store front.'  Your 'storefront' groups everything together, so it's clear and buyers can learn mostly everything about your brand on one clear page.  The linesheets are really the best part.  They are very detailed and beautiful to look at.   You can research all the stores before you reach out to them.  You can see location, price point, and the types of products that the stores sell before you reach out to them.  It's a relationship building tool.

**What do you dislike about JOOR?**

I wouldn't call it a dislike, because nothing good comes easy, but you do have to spend a good amount of time inputing information onto spreadsheets but the result is a gift of beautiful and clear  linesheets you can use to continue to build your brand.  I believe you will get out of JOOR what you put into it.  You will have to reach out to people, connect with buyers, and still do research, you just have an easier way to do so.  You still have to do the work to build your business.

**Recommendations to others considering JOOR:**

Consider yourself lucky to be able to use JOOR in order to build your brand.  It will surely make the process go faster and give you opportunities you may never have had.  It makes the world much smaller and your brand much bigger!  Give it a try!

**What problems is JOOR solving and how is that benefiting you?**

I'm making it easier for brands to be able to get to know my brand by being present on the platform.  As an emerging brand, I have to get in front of Buyers in order to sell my products.  The more I see, the better it is for me as a brand.  The first problem solved is being able to have access to buyers from all around the world. 
The next would be having a platform to sell on and being able to direct buyers to it in.  It's professional and It's also an eco friendly way to work, you don't have to print out lookbooks and linesheets to send to consumers all around the world and it gives designers an opportunity to sell much easier.   I've realized it makes me pay more attention to merchandising and pricing and challenges me to be competitive in the market.  You get to see everything laid out, and it's all in one place.  Ultimately, it makes me even more thoughtful about my business.

**Official Response from Daisy Dai:**

> Hi Mimi, 

Thank you for your wonderful review! We're thrilled to hear that you find JOOR to be such a valuable platform for building and growing your brand. 

We appreciate your honest feedback regarding the effort required when you are first building your digital linesheets. However, as you've mentioned, there is a huge payoff in the form of being able to use these detailed and captivating linesheets to attract buyers. 

Thank you again for allowing JOOR to be a part of your brand's journey, and we're here to support your continued success!


## JOOR Discussions
  - [What is JOOR used for?](https://www.g2.com/discussions/what-is-joor-used-for)

- [View JOOR pricing details and edition comparison](https://www.g2.com/products/joor/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+21%3A56%3A34+-0500&secure%5Bsession_id%5D=bd17ca66-4e81-4ba8-844b-dbe12aba0249&secure%5Btoken%5D=502ee4b358d423656b6b202cab44f2e5f443f107c8ce37af6811fa5eaa63be75&format=llm_user)
## JOOR Integrations
  - [Aptean Apparel ERP RLM Edition](https://www.g2.com/products/aptean-apparel-erp-rlm-edition/reviews)
  - [Cegid Assets](https://www.g2.com/products/cegid-assets/reviews)
  - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews)

## JOOR Features
**Sizing**
- Size Charts
- Customization
- Personalization
- AR Features

**Headless Commerce**
- Decoupling
- REST APIs
- Data Orchestration
- Customization
- Extensibility

**Supplier Collaboration -  Supply Chain Business Networks**
- Onboarding
- Order Tracking
- Quotes
- Performance Analysis

**Operations**
- Optimized Business Operations
- Data Synchronization

**Administration**
- Reports & Analytics
- E-commerce Integration
- Fit Predictions

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Inventory**
- Order Fulfillment
- Catalog Management
- Product Intelligence

**Generative AI**
- AI Text-to-Image
- AI Text-to-3D
- AI Image-to-Text

**Agentic AI - E-Commerce Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform**
- Regulation Compliance
- Multichannel Publishing
- Accounting Reports
- Marketplace Integration

**Processing**
- Internationalization
- Order Management
- Scan and Ship 

**Merchandising/Marketing**
- Storefront Design Tools
- Product Visualization
- Recommendations / Personalization
- Promotions and Discounts
- Shopping Cart Abandonment
- Product Reviews
- SEO

**Product Catalog**
- Content Management
- Product Configuration
- Product Search and Filtering
- Intangible Products

**Order Process**
- Checkout Process
- Shipping Options
- Tax Display and Processing
- Payment Processing
- Order Management
- Returns / Refunds
- Inventory Management
- Multi-Channel Fulfillment

**Multi-Channel Support**
- Omnichannel
- Mobile
- Social Commerce
- Customer Service
- Store Locator
- 3rd-Party Store Integration
- B2B

**Platform**
- APIs
- Customization
- Integrations to Add-on Tools
- User Management
- Reporting / Analytics
- Security
- Multi-Site Management
- Admin Access Rights
- Test-to-Product Migration
- Internationalization
- Cross Browser Support
- Performance and Reliability

## Top JOOR Alternatives
  - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,912 reviews)
  - [NetSuite](https://www.g2.com/products/netsuite/reviews) - 4.1/5.0 (4,606 reviews)
  - [Wix](https://www.g2.com/products/wix/reviews) - 4.2/5.0 (1,812 reviews)

