Schoox Reviews & Product Details

Automation is what sold us on Schoox, and it’s why we’ve stayed. Our nightly UKG file creates accounts, and onboarding profiles, assignment rules and Org Templates assign training automatically, so new colleagues have the right courses on day one without anyone assigning them by hand. Sign-in is SSO only. The Microsoft Teams integration creates the meeting for virtual events, sends the Outlook invitation and tracks attendance. For in-person sessions, QR code check-in in the mobile app gives us reliable attendance records, which matters because we track professional development hours. With the report builder and scheduled reports, I send managers a weekly view of their team’s upcoming due dates, and managers can assign training to their own direct reports. The API and webhooks let us connect Schoox to Microsoft Power Automate for anything the interface doesn’t do. On-the-job task sign-offs and the OpenSesame content integration round it out.

The people are the other half. Our Customer Success Specialist, Kostas Michailidis, learns how we actually use the platform, so his advice fits our setup, from onboarding design to reporting. He follows through on every open item and makes sure our enhancement ideas reach the product team. Review collected by and hosted on G2.com.

Most of my wish list is around events and calendars. In-person events send an email with an .ics attachment instead of a real Outlook invitation, so many learners never get the session on their calendar. On virtual events, assigned instructors don’t automatically get the Teams invite the way learners do. There’s no clean way to offer the same session on several dates and have learners pick just one, and sessions on a course page aren’t clickable, so learners have to hunt for them. On the admin side, saving an assignment rule assigns everyone who currently matches it, with no option to assign only people who newly match. Org Templates show a count but not an exportable list of who’s in them. Due date extensions for leave only cover courses assigned before the leave is entered. I’ve submitted most of these as enhancement requests. Review collected by and hosted on G2.com.

I like that Schoox is easy to use, with a simple interface and navigation that clearly shows employees what actions are pending. Frontline employees can access training directly through the mobile app on their own devices, or use a browser on shared tablets, without needing a computer. The digital signatures help with auditing, and the checkboxes let us confirm that employees attended training. I also like the flexibility of setting up organization units and custom groups for individual plant needs, and configuring permissions so local administrators can get the job done. That reduces work for our central team. The ease of use and flexibility are why I’d give Schoox a 9 out of 10. Review collected by and hosted on G2.com.

When we moved to newer versions of Schoox, some of our custom patches started breaking. We had a lot of back and forth before deciding to move everything back to the standard version, which created confusion. I would have liked an impact analysis or guidance during upgrades so we could decide whether to keep custom patches or use the standard version. Setting up organization units, their relationships, roles, and training categories also caused some confusion at first, though it became smoother after we used the system for a while. I can only create two levels under training categories, so we have to create many more categories than we need; our category structure now has hundreds of them. Review collected by and hosted on G2.com.

Support! Everyone can play a video, but the depth of the Schoox platform is amazing. But even more amazing is the ongoing support we have received. Not only from our account managers but also from the support team. Responses are timely, factual, and very helpful. The hierarchy is so robust we are able to differentiate teams and groups down to the smallest details. We were with another firm for over 4 years and never once did they act on our suggestions. In the past 18 months the Schoox team has implemented several of our suggestions including a major change to the Performance module that will be in an upcoming release. We really appreciate the true partnership we have with Schoox. Review collected by and hosted on G2.com.

There is so much there it is sometimes a chore to get your hands around. While easy to get up and going and to fully utilize every aspect of the platform has taken a while to implement. While this may seem like a downside, it was expected because it replaced two different main learning programs and is supplementing several others so we now work in fewer places and have more controls, but there is a learning curve for this. Review collected by and hosted on G2.com.

I like that Schoox puts its clients first and works with us to meet our needs. We shared what we needed from the events feature, and within a year it had been rebuilt to fit our use case. The people I’ve met have been genuine and want to help us solve problems. I find the platform intuitive for our learners, and I appreciate that it keeps expanding and can be customized to look like our company. I also value the information it gives me about our teams and how effective our content is, including course and learning path ratings, time spent, and linked skills. Its connections with other programs, including Paycom and our scheduling website, help make training useful across the business rather than a separate silo. The skills and completion data help us plan schedules and balance learning goals with the time people spend training. Review collected by and hosted on G2.com.

I find Schoox intuitive in some ways, but a little too complex in others. Review collected by and hosted on G2.com.

What I like most about Schoox is the level of customer service and partnership they provide. Their team is responsive, knowledgeable, and genuinely willing to listen to our needs, then work with us to find the right solutions. Having a strong LMS is important, but having a team behind it that you can rely on makes a huge difference.

The user interface is also very intuitive for new users, which helps with adoption and day-to-day navigation.

I also appreciate that lectures can be housed in the Library and connected to multiple courses. This setup saves us many hours when we need to update content, since we can make changes in one place and keep everything aligned. Review collected by and hosted on G2.com.

One area that could be improved is reporting. Although Schoox offers a wide range of reporting options, it can still be difficult at times to locate and filter the exact information you need, especially in more complex environments. Ongoing enhancements to make reporting more intuitive, easier to navigate, and more flexible would be very helpful. Review collected by and hosted on G2.com.

It is with great enthusiasm that I extend my highest recommendation for the SCHOOX Learning Management System. Our organization has relied on SCHOOX to streamline, document, and enhance our training initiatives, and the impact has been nothing short of transformative. As we navigate the rigorous demands of ISO 9001 compliance and continuously refine our safety and human resources training programs, SCHOOX has provided us with an intuitive and robust platform that ensures consistency, accessibility, and accountability at every level.

From tracking procedural changes to reinforcing critical safety protocols, SCHOOX has become an indispensable tool in our operational framework. The platform's seamless ability to centralize training content, automate assignments, and generate comprehensive reports has elevated our approach to compliance and professional development. Whether onboarding new employees or updating seasoned staff on evolving policies, SCHOOX ensures that knowledge is not only shared but retained, fostering a culture of continuous improvement and excellence.

Beyond its technical capabilities, what truly sets SCHOOX apart is its adaptability and user-centric design. The system empowers employees to engage with training materials at their own pace while allowing leadership to monitor progress with unparalleled clarity. This balance between flexibility and oversight has been instrumental in maintaining the highest standards of efficiency and compliance. We are deeply grateful for the value SCHOOX brings to our organization, and I wholeheartedly endorse it as an exceptional LMS solution for any company seeking to elevate their training and development initiatives. Review collected by and hosted on G2.com.

Limited functionality for performance reviews Review collected by and hosted on G2.com.

I use Schoox to deliver training, both self-paced virtual training and live training in classrooms around the country. I like that Schoox is continually updating and upgrading, adding features that make things easier for our users and administrators. Schoox was more robust than our previous LMS, Oracle Taleo Learn, and the setup was super easy. The Schoox team helped us move everything out of our previous LMS and upload it into Schoox. Review collected by and hosted on G2.com.

The one thing I’d like to see improved is the ability to insert our custom certificates for all of our brands. I can do it for our main university, but that feature doesn’t carry over to our other brands. Review collected by and hosted on G2.com.

I really appreciate the incredible customer support team at Schoox; they truly understand our problems and help us solve them. I love the relationships we have with our customer support specialists. I also like that Schoox gives us the ability to control our training extensively. We can organize training in a wide variety of ways and develop learning paths for specific groups of people. The flexibility to assign training ad hoc or set it up on a schedule is something I really like. Review collected by and hosted on G2.com.

I really wish Schoox had a better integration with Google. We're using Google Workspace and facilitate lots of instructor-led training events through Google Meets. We need better integration with people's calendars, so there's a lot of manual work right now. Also, recently we started trying out the performance reviews, and there's still a lot I don't fully understand about how that works. I think I need a bit more information on that. Review collected by and hosted on G2.com.

Schoox is an exciting platform that we’ve introduced to our organization. From the very beginning, the Schoox onboarding, development, and implementation process has been quite seamless. The customer support team has been amazing and very proactive in responding to our queries. I love the platform—its navigation is intuitive, the look and feel are attractive, and it offers a learning solution that includes engagement, gamification, and the social aspect of learning. Overall, the platform is easy to use and provides great self-help options when needed. Review collected by and hosted on G2.com.

Nothing much as such but I proposed and enhancement and would like to see polls option to add when we create an onboarding profile. Review collected by and hosted on G2.com.

It is incredibly flexible and easy to build training courses. Review collected by and hosted on G2.com.

They are still working on audit reports that will help us to monitor various aspects of our implementation. Review collected by and hosted on G2.com.