Square Point of Sale Reviews & Product Details

Square has transformed the way that we do onsite sales. We started with one square device to take on tuition payments at our front office. We now have 5 devices and use them for our Student Store, Concession Stand, Fees, Game Day Ticket Sales, etc. We will likely move to online purchasing at some point. However, we are thrilled with the service that Square has provided for onsite sales at a minimal cost. Easy to setup, very easy to use. Review collected by and hosted on G2.com.

The one issue I've had with Square is that it can be a bit tough to look at tracking. I've had issues trying to locate a specific sale, or even itemized sales for the day. If they fix their reporting, I will be all in.. Review collected by and hosted on G2.com.

I love how easy it has been to use for our customers. We have a mechanic shop where others can bring their equipment to be worked on and they can come to the front and now have the option to also pay by debit and credit card.

It was pretty easy to implement and use in our current system.

Customer support has been good for the small questions we've had and to be honest we can find most of our issues online and been able to fix it.

We use it once in awhile. For awhile we were using it a lot more but now it's not as frequent.

I love that the program sends us emails with the report of the transactions we have and it breaks down the fees.

It was easy to integrate into our business and use as another payment option for our customers. Review collected by and hosted on G2.com.

I don't really have anything to say that I don't like about it.

For what we need it has been working pretty good for us. Review collected by and hosted on G2.com.

This product is easy to use, and since most people are already familiar with it, they tend to feel comfortable using it. There is also a sense of security that comes from its widespread recognition, as nearly everyone has at least heard of it. Review collected by and hosted on G2.com.

We haven't explored the platform in depth yet, so we're not sure what aspects we might dislike. We've only recently signed up and completed adding all of our information. I think our customers will appreciate it too, but at this point, we simply don't know enough to say for certain. Review collected by and hosted on G2.com.

This is an easy to use and easy to set up program for small transactional businesses. It provides a multitude of reports for accounting and taxes as well as integrates generally well with QuickBooks Online. Thankfully I have only needed to reach out to Customer Support a couple of times and they were easy to work with. We use Square POS frequently in our line of business and our clients do like its features. Review collected by and hosted on G2.com.

One of the issues with Square POS is that when you have multiple items and you update them, it defaults the Sales Tax to NonTax and the descriptions do not always properly integrate back to QBO and you must relink them as the system thinks they are new items. Another thing to note is that finding specific reports for Sales Tax and sales in general are not as detailed as sometimes necessary depending on the company type. Review collected by and hosted on G2.com.

I've been using Square for 6-7 years now for my business and it has been a great game changer. I use my square point of sale app and credit card adapter for all debit and credit card usage. When customers say to me, "I don't have cash, do you accept card?" I gladly say yes, and pull out either my phone, open up the app or use the credit card adapter.

The mobile app is very easy to download and accept payments. You just open the app, type in the amount, click review sale, and click charge. You can also send a receipt via to the customers email, or text message to their phone.

If you wan to down load the app, go to the app store on Apple or Google Play store for Android. It's easy to implement Square in your payment methods as they have stickers sent to new customers to place on all of your stationary letting customers know you take cards.

I use Square three times a month when processing online and in person payments at book or craft events.

Square is very easy to integrate with Google as you can advertise your website that you can build through Square as a store or website.

Customer support is very helpful when it comes to solving problems with the back end of Square. I had an issue with the payment section of my website and the customer support person was so helpful and went above and beyond to help me resolve my issue. Review collected by and hosted on G2.com.

The website url has a free option that uses the square site in your domain name. You will have to pay a separate fee or membership to buy a domain to use either .com or .org. I think this should be included in the free option as there are several other membership options to pay for Square plus or pro that does not include the domain but will include sending emails to newsletter subscribers. Review collected by and hosted on G2.com.

I am really impressed with the intuitive and straightforward setup process for Square Invoices. It was quite basic, and I did not face any issues in setting it up. This seamless setup experience allowed me to get started quickly without any hurdles, which is a huge plus for me. I'm also really enjoying the recurring series feature that Square Invoices offers. It stands out as a very beneficial tool for my needs at the moment, allowing me to efficiently manage and automate my billing processes. Additionally, Square Invoices has significantly eased the process of generating and handling invoices that were previously cumbersome due to the need to use different platforms. This streamlining of tasks has made a noticeable difference in my workflow, enhancing my overall productivity. Review collected by and hosted on G2.com.

I find the pricing of Square Invoices to be somewhat high, which is a potential issue for me. Additionally, I would appreciate having the feature to e-sign invoices as it would streamline the process further. Review collected by and hosted on G2.com.

I appreciate Square Point of Sale for its ability to handle large transactions efficiently, which is crucial for our HVAC business where transactions often exceed $2,000. It effectively addresses the issue of clients not having cash on hand by offering diverse payment options, including credit and debit card processing, as well as financing options that allow clients to pay over time. This flexibility not only helps our clients afford the services they need but also facilitates closing deals on-site, enhancing our business efficiency. Additionally, I find the straightforward setup process and the helpful guidance through frequently asked questions particularly beneficial. Square's minimal swipe charges are commendable, ensuring cost-effectiveness for both the client and our business. The intuitive navigation within Square Point of Sale makes our continued use and integration simple, while its positive impact on sealing deals and managing payments has been significant, prompting me to rate it a 10 out of 10. It has played a vital role in our business growth, and I'm not quite sure what we would do without it. Review collected by and hosted on G2.com.

I am concerned about the upfront charges associated with utilizing credit cards through Square Point of Sale. While these might not be officially termed as interest rates, the costs can add up given that we already pay for Square as an application to use. I believe these charges could be lower to make the service more cost-effective for businesses. Review collected by and hosted on G2.com.

I absolutely love how user-friendly Square for Retail is. This intuitive and approachable interface ensures that even individuals without technical knowledge can manage and update our websites with ease. The smooth setup process stands out for its efficiency, allowing our team to get everything up and running without any technical hurdles. The primary thing that makes me lean towards this product is just how effortlessly anyone from our team can dive in and make necessary updates or changes to our website, which is critical for our operations. Review collected by and hosted on G2.com.

I find Square for Retail very limited in terms of customization. It's challenging to personalize the website to meet specific needs because there aren't enough options or flexibility. I can't customize things sufficiently, which makes it difficult to get the website to look the way I want. The reliance on templates, which are quite restricted, poses a problem. Additionally, attempts to use code for customization often fall short, as the website tends to alter or delete the code unexpectedly. This limitation is significant enough that it may force us to consider other platforms as our business grows, as Square for Retail might not scale with our increasing needs. Review collected by and hosted on G2.com.

I appreciate how simple it is for businesses to use, making it easy for customers to pay without needing to carry cash all the time. It also adds convenience for both customers and businesses, as payments can be made just by tapping a phone or an iPad. Review collected by and hosted on G2.com.

I find it frustrating when there is a Square system shutdown because it prevents customers from being able to pay with their card or by tapping. This can be inconvenient for both the business and the customers. Review collected by and hosted on G2.com.

Square for Retail makes running a shop way easier. It keeps track of inventory, sales, and customers all in one place—like a helpful robot that never takes a day off. The POS system looks great and is super easy to use, even for people who aren’t tech-savvy. It saves time, keeps things organized, and helps me focus more on growing the business instead of fighting with spreadsheets. Review collected by and hosted on G2.com.

While Square for Retail is a great tool overall, some of the extra features come with extra costs, and those can add up quicker than you'd expect. It would be nice if more features were included in the base price—especially for small businesses trying to stay on budget. Also, customer support can be a bit slow at times, which isn’t ideal when you need help fast. That said, it's still a solid system with a lot to love—it just needs a bit more love for small shops. Review collected by and hosted on G2.com.