Celigo Reviews & Product Details

Setting up a connection is very easy, and once the setup is complete, there are few errors—if any. Review collected by and hosted on G2.com.

The documentation could be better, especially around setup, and the use of AI during the setup process could be improved as well. Review collected by and hosted on G2.com.

Celigo makes complex EDI and NetSuite integrations straightforward. The Flow Builder and mapping tools are clear and easy to navigate, so updating item mappings, re importing Amazon POs, or disabling 855 acknowledgements takes minutes instead of hours. The UI is clean, flows run reliably, and error messages are easy to trace. The NetSuite connector is stable, and performance holds up even with large PO batches. Support has been responsive whenever I needed help with SuiteApp changes or configuration questions. Overall, Celigo saves significant time, reduces manual NetSuite work, and keeps integrations predictable. Review collected by and hosted on G2.com.

Celigo is powerful, but some areas slow down real work. The error messages can be vague, so deeper issues often require manual digging. The UI performance occasionally lags when working with large EDI payloads or big mapping tables. Some NetSuite SuiteApp behaviors are not clearly documented, so figuring out the right configuration takes trial and error. The AI assistant is helpful for small questions but not reliable for complex debugging. Overall, the platform is strong, but clearer documentation and more precise error guidance would save a lot of time. Review collected by and hosted on G2.com.

Celigo makes it much easier to connect multiple systems without having to build everything from scratch. We use it to integrate our e-commerce platform, ERP, and other applications, so orders, inventory, products, pricing, and customer data sync automatically between systems.

The visual integration flows are easy to follow, which makes troubleshooting much quicker than dealing with custom-built integrations. Since we started using Celigo, we've reduced a lot of manual work, cut down on data entry mistakes, and made our integrations much more reliable. The AI features are also helpful for building and managing integrations more efficiently .There is a bit of a learning curve when building more complex integrations, but the documentation and support team have been helpful whenever we've needed them. Overall, Celigo has provided a strong return on investment , has saved our team a lot of time , enabling our team to focus on higher-value work instead of routine system maintenance. Review collected by and hosted on G2.com.

One downside of Celigo is that there can be a learning curve when building more complex integrations, especially if you're new to the platform. While the interface is user-friendly, understanding advanced workflows and mappings takes some time. Pricing can also become a consideration as your integration needs grow. That said, the support team has been responsive and helpful whenever we've needed assistance. Review collected by and hosted on G2.com.

I like Celigo for its ease of use and intuitive administrative console, which makes it straightforward and allows users to manage it without needing extensive knowledge of Celigo. It's also beneficial because it streamlines our integrations and lets us map and administer them internally without requiring a third-party consulting company. The transition from MuleSoft to Celigo was smooth because of its ease of use, administration, prebuilt integration applications, and low cost. Review collected by and hosted on G2.com.

For the integration applications, I think there should be more exposure to custom fields without having to create custom flows. The flows that are set up are great, but we would like the ability to build custom flows without it being too complex. So, more exposure to custom flows and custom fields would be great through the integrated apps. Review collected by and hosted on G2.com.

Celigo consistently goes above and beyond, providing exceptional support at every stage of the customer journey. This level of service has remained consistent from onboarding and implementation through to ongoing after-sales support. What stood out most was their responsive and customer-centric approach whenever I encountered an issue. I could easily log a support ticket and schedule time with an experienced consultant, who would patiently guide me through the problem step by step until it was resolved. That combination of technical expertise, accessibility, and personalised support made working with Celigo a genuinely positive experience. Review collected by and hosted on G2.com.

One area for improvement would be project cost visibility. It would be helpful to have a more proactive way of tracking project hours and costs as work progresses, rather than only seeing the total after the hours have already been spent. This would make it easier to manage budgets, have timely discussions if a project is approaching its allocated hours, and avoid unexpected costs. Review collected by and hosted on G2.com.

Celigo is a low code integration platform, it gives you good scalability and flexibility based on business needs, and with its customization options you can handle different kinds of use cases easily Review collected by and hosted on G2.com.

Celigo is a really good integration platform with a lot of benefits, but if we look at what could be better, it’s mostly around the prebuilt apps (Integration Apps). They work well for standard use cases, but when things get a bit specific or unusual, they don’t always give enough flexibility to match what the business actually needs.

You can still handle those cases using custom flows, so it’s not a blocker, but it would be great if the Integration Apps themselves had more customization options to handle those edge cases without needing to build everything separately. Review collected by and hosted on G2.com.

Integrator.io UI - modern, slick, easy to use. Ability to test functionality in real time.

The support when faced with issues is excellent. Knowledgeable resources are able to resolve issues quickly. Review collected by and hosted on G2.com.

Handlebar expressions used in data mappings are ugly, and when they don't work, they're not easy to fix.

Celigo's articles to resolve issues are not the most intuitive or engaging. Sometimes there's too much text. Review collected by and hosted on G2.com.

I love how easy it is to connect disparate systems using Celigo, and how it allows me to transform and unify data across to one platform. The built-in connectors and many universal connectors make connecting to different enterprise systems a breeze. The system played a major role in our multi-year business transformation project, tackling the challenge of connecting, bringing across, and transforming data from six different CRM systems, including spreadsheets, Dynamics, Oracle, Salesforce, Zuora, etc. I really have no complaints—it's a great system that has had a massive positive impact on the business. Review collected by and hosted on G2.com.

nothing, was very happy, its a great tool I leverage daily Review collected by and hosted on G2.com.

The Celigo connector from shopify to netsuite has made running our business more efficient. We were apple to get our website off of Netsuite and use WordPress and Shopify and not lose any orders in the process! Review collected by and hosted on G2.com.

I don't have a lot of complaints here but if I had to pick one, slower than average ticket response times. Review collected by and hosted on G2.com.

Celigo is a very user‑friendly integration platform. You don’t need any scripting knowledge (such as JSON), because the tool offers numerous built‑in features that make it easy to pinpoint errors, classify them, and resolve each type efficiently. In our company, this has been especially helpful for integrations between the ERP and the WMS, as well as between the ERP and bank payment systems.

It’s also quite cost‑effective. Once you have several flows running, you can continue expanding and adding new data integrations—even with different stakeholders—since most WMS solutions operate similarly and rely on EDI connections.

Overall, it feels like a universal language. Both the Celigo platform and its training resources are extremely intuitive. Review collected by and hosted on G2.com.

The visualization of scripts and data flows isn’t very intuitive, and the platform offers limited customization options.

Customer support generally focuses on two main areas:

Submitting support cases

Providing solutions based on issues previously experienced by other users

At times, receiving direct and personalized assistance can take a couple of hours—not terrible, but still an opportunity for enhancement.

Suggestions for improvement:

Develop a more intuitive, customizable interface for viewing and managing scripts and data flows.

Offer advanced visualization tools (e.g., drag‑and‑drop mapping, flow diagrams, or color‑coded logic paths).

Expand customer support to include faster response times and real‑time chat options.

Provide more proactive guidance rather than relying mainly on previously reported issues.

Improve documentation with step‑by‑step examples and interactive troubleshooting guides. Review collected by and hosted on G2.com.