Samsara Reviews & Product Details

The system is very user-friendly for drivers and carriers, and it doesn’t take long to learn. The overview map with weather is also cool for dispatch and safety. Review collected by and hosted on G2.com.

I am not satisfied with Samsara’s support service, as response times are often very long and the assistance provided is usually not very helpful. I would also like to request a review of the drowsiness detection feature, as it has been triggering alerts even when drivers have slept 8–10 hours.

Additionally, there is an issue with trailer location tracking. For example, some trailers were last detected on 10/27/2025. It would be very helpful to have a feature that checks trailer locations daily at a consistent time for inactive trailers/without truck, and every 10 minutes for trailers that are actively connected to trucks. Review collected by and hosted on G2.com.

Creating routes and tracking the trucks is very easy to navigate. The drivers mention that the drivers app for the pre-trips as well as for onsite use is easy to use. Its easy to see the documents from any given day, time, driver and delivery and is displayed in high quality. Review collected by and hosted on G2.com.

The warnings and close calls it provides aren't the most reliable, and I'm not convinced it ever learns to disregard certain scenarios. For instance, whenever a truck is turning a corner on the highway and there's another truck in the opposite lane doing the same, it always issues a close head-on collision warning. Even after years of indicating that these alerts are unnecessary and unhelpful, I still have to dismiss them every time. Review collected by and hosted on G2.com.

Here is a polished, district-appropriate response you can paste directly into the form. It reflects an elementary principal’s perspective and balances strengths with practical impact:

What I like best about Samsara is its ability to provide clear, objective video evidence that supports student safety, accurate incident review, and timely decision-making. The platform allows administrators to quickly access and review bus footage, which is especially helpful when investigating student behavior concerns, safety incidents, or parent reports.

Samsara reduces reliance on secondhand accounts by giving schools concrete information, which leads to more fair, informed, and efficient responses. The video quality and timestamping help establish context and sequence of events, and the system supports collaboration with transportation staff when follow-up is needed. Overall, Samsara strengthens accountability, improves communication with families, and supports a safer transportation environment for students. Review collected by and hosted on G2.com.

One challenge with Samsara is the time and effort required to locate and review specific footage, particularly when administrators are managing multiple responsibilities. While the system is effective once the correct clip is found, the search and navigation process can be cumbersome and is not always intuitive for school-based users.

Additionally, access permissions and delays in retrieving footage can slow down investigations when timely communication with families is critical. The platform would benefit from more streamlined filtering tools and school-friendly workflows to reduce the administrative burden. These limitations can make it difficult to use the system efficiently during high-volume periods or urgent situations. Review collected by and hosted on G2.com.

What I like best about Samsara is how easy it is to use from day one, the platform is intuitive, the implementation is smooth, I use the system frequently because it offers a wide range of features, from real-time tracking to safety tools, all in one place. Overall, Samsara is simple, reliable, and packed with powerful features. Review collected by and hosted on G2.com.

Some features can feel a bit advanced for new users, and the overall cost can be higher than expected, at times, certain data or reports take a moment to load, but nothing that stops daily use. Review collected by and hosted on G2.com.

Samsara is a company that provides connected operations solutions, and what I find most helpful about their platform is its user-friendly approach to learning and onboarding. The education button in the dashboard is a great feature—it allows users to easily access resources and learn about all the functions without leaving the interface. Additionally, their pre-check list before you start using the dashboard and products is extremely useful, as it helps you understand the system step-by-step and ensures you’re set up for success. Review collected by and hosted on G2.com.

The only aspect I found slightly challenging with Samsara was the initial installation of the dashcams and gateways in our service vehicles. It was a bit time-consuming, and for companies with a larger fleet, this could require significant effort. However, once we developed a clear system and workflow, the process became much smoother and more efficient. Review collected by and hosted on G2.com.

Samsara provides a very intuitive platform that is easy for both managers and drivers to use. The dashboard layout makes it simple to access vehicle insights, trip history, and alerts without digging through complex menus. Implementation was smooth and the system integrates well with our existing workflows, which helped us adopt it quickly. The real time tracking, driver behavior insights, and maintenance alerts are especially helpful for improving fleet efficiency and safety. Overall, it adds transparency to daily operations and supports better decision making. Review collected by and hosted on G2.com.

Some features feel limited when trying to customize reports or extract more detailed analytics. There are moments when certain insights would benefit from deeper granularity or more flexible filtering options. A few tools also require multiple steps to access, which slows down frequent use. While customer support is generally responsive, resolving more advanced or technical issues can take longer than expected. Expanding the feature set and simplifying some workflows would make the experience even stronger. Review collected by and hosted on G2.com.

What I like best about Samsara is the real-time visibility it provides. Being able to monitor vehicle locations, driver behavior, and site activity instantly helps improve accountability and response times. It’s a very user-friendly platform, and the reporting tools make it easy to identify trends, support investigations, and make data-driven decisions. Review collected by and hosted on G2.com.

What I find most challenging about Samsara is that some of the advanced features require deeper configuration to get the full benefit. It’s a powerful platform, but it can take time to tailor the alerts, dashboards, and reports to fit each site’s needs. Once set up, though, it works extremely well. Review collected by and hosted on G2.com.

What I like best about Samsara is its real-time GPS tracking and fleet management capabilities. It provides accurate location data, easy to read dashboards, and valuable insights into driver behavior and vehicle performance. The system helps improve operational efficiency, enhances safety, and allows for proactive decision making, which has been extremely beneficial for our team. Review collected by and hosted on G2.com.

While Samsara is a powerful system, one downside is that some features can have a learning curve for new users. Additionally, certain reports and analytics can take time to customize to get exactly the data you need. Overall, these are minor issues compared to the benefits the platform provides, but there is room for improvement in user friendliness and reporting flexibility. Review collected by and hosted on G2.com.

We like the real time tracking or our company vehicles. We also just recently set up critical alerts that instantly lets us know when any of our vehicles are traveling a set amount of mph over the speed limit. Review collected by and hosted on G2.com.

I have a hard time finding the webstore. When we set up our account with Samsara we purchased everything we needed at one time. However, since then we have added to our fleet and we have also had to replace a few items. Each time I had to contact Samsara support to help me place an order because I couldn't find the webstore or I couldn't find the replacement part on the webstore. Review collected by and hosted on G2.com.

I love the ease of use and many features. It makes locating a large number of vehicles very simple and I can isolate who sees which assets. We are now using the maintenance program and it has streamlined my job exponentially. Samsara's customer service is very responsive also. Review collected by and hosted on G2.com.

Device issues in our cold climate. Some of the parts on the devices, namely screws, are not covered under the warranty and this poses a problem replacing batteries in our unpowered assets. They rust and break. Also, trying to RMA obsolete units has been inconsistent. Review collected by and hosted on G2.com.