Thought Industries Reviews & Product Details

The Thought Industries LMS is extremely robust while offering flexibility for customizations. It incorporates a wide range of features and functions in learning design, learning engagement, content management, user and group management, e-commerce, and reporting. The platform also integrates with various third-party tools that support business operations, such as web conferencing platforms, data analytics, customer relationship management (CRM) services, and other business tools. The added value is in the flexibility it offers in design options, code solutions, and the use of middleware or webhooks to deploy custom integrations. For my team and I, the ability to leverage all the prebuilt features as well as develop custom solutions has significantly increased our competitive edge in producing high quality offerings and learning experiences.

The LMS is also beautifully designed. It has a clean, modern looking interface with good user experience design. Pages are responsive on different viewports and meet contemporaneous web accessibility standards. Our content editors, instructional designers, and learners have consistently provided us with positive feedback on what a delight it is to use the platform, from both the development and the usage perspectives. Review collected by and hosted on G2.com.

Due to the robustness of the LMS, there is a learning curve for content editors who are not highly proficient in technology. Site administrators have access to the knowledge center that is useful for developing a better understanding of how the platform works. Thought Industries also organizes weekly office hours and offers other support mechanisms that can be helpful. This platform is very powerful for those with a strong knowledge of web interfaces, learning management systems, and technology in general. For those who are not, it may take a while to get there, but there are a lot of support options available. Review collected by and hosted on G2.com.

The Thought Industries platform is natively designed to provide customer training. Unlike other learning management systems that have adapted to provide client training, the TI platform is serving this need from the start. The interface is easy to navigate and administer. It provides a clean and simple experience for all users of the system. Review collected by and hosted on G2.com.

There have not been any downsides to using TI. Review collected by and hosted on G2.com.

The platform is robust, yet user friendly. We love having the ability to brand, and run multiple sites seamlessly. While not needed often, the Support Team is top notch when they are needed! Review collected by and hosted on G2.com.

The reporting engine is robust, yet can be difficult to pin point the data you need. However, the upcoming enhancements to be released in 2021 sound very promising! Review collected by and hosted on G2.com.

I really like how open TI is with their update process and their willingness to educate their clients. Review collected by and hosted on G2.com.

TI is really built for external content. If you are training internal employees it is certainly possible, but a little more difficult because that’s just not the focus of TI. Review collected by and hosted on G2.com.

I like that the platform itself was fairly easy to learn when I started my job. I had to be able to jump into course building pretty quickly and clicking around TI helped me learn a lot quickly. Review collected by and hosted on G2.com.

The course building aspect has been pretty glitchy for me. I'll build a page, only to find out on final review that gifs or text have disappeared since I put them in. When I first started using TI, the building process could be frustrating, but since they updated the UI/UX with the side outline, it's been a difficult road. Review collected by and hosted on G2.com.

There are tons of features, from the in house authoring tools to pathways to panorama that allow for lots of different applications and a variety of ways to engage learners. On top of that, it's incredibly easy to use. Review collected by and hosted on G2.com.

We need to scale up a bit before we can hit the minimums that are required to use the platform. Review collected by and hosted on G2.com.

The best element of the Ti platform for our organization is the ability to configure the interface to match our brand look and feel through Custom CSS. A close second best is the quick response we're received throughout our initial design process. The Ti customer management and support team is top level in all aspects. Review collected by and hosted on G2.com.

Our organization has some very specific content use cases, and not all are not completely supported by the stock Ti platform. Ti offered us options to customize our LMS code to support our content needs, however the costs of customization took us way beyond our yearly LMS budget. Was disappointed not to have what, on the surface, should be very common html options missing from the stock platform. Review collected by and hosted on G2.com.

I love how user friendly and easy it is to use and create training. Review collected by and hosted on G2.com.

Sometime the page isn't big enough to view the whole pdf page so I wish it fit a little better on a normal size screen. Review collected by and hosted on G2.com.

We are a consulting company, and the TI system allows us to offer our educational courses to clients unable to travel, or in less populated areas where we don't regularly offer seminars. Being able to tell our clients that they can access our courses anywhere, anytime, has been very successful. Review collected by and hosted on G2.com.

TI has been updating the system regularly, but we are still not able to get everything out of the reports that we need. A more robust set of reports, or a report builder would make it much easier for us to analyze our sales and clients. Review collected by and hosted on G2.com.

Thought Industries allows us to effectively deploy educational materials in a modern and creative way for learners. They offer so many pages to choose from to help implement our educational materials in a way that leaners have loved so far! I cannot say enough about how great their client support analysts have been. If ever we have a question about the platform, whether that be a custom function or design question, Ti is extremely quick to respond and usually with multiple solutions and visual instructions that help solve the initial request. Review collected by and hosted on G2.com.

Sometimes our clients are requesting functions on the site that are not doable on Ti, but Ti encourages us to submit the request to their "voice of the customer program' where they are reviewing development requests. They usually keep us updated on the status of those requests which is nice to know. Review collected by and hosted on G2.com.

Thought Industries is constantly looking to improve their platform and their unparalleled customer service team replies promptly and professionally. I really like how many options there are for customizing the learning experience for the student/user, with each page type having its own unique look and interactive functions. The downloadable resources can be rolled up into the classes seamlessly and in a number of creative ways. The myriad options built-in to the platform allow you to package educational content in a fun but focused manner and really dial-in how you would like the student to digest the content. Plus, the fun quizzes help keep people honest! :-) Review collected by and hosted on G2.com.

Thought Industries makes changes to the look/style of the site or the platform features relatively often, which can be challenging to adjust to as a daily user of the program. The changes aren't always for the better (in my opinion), and this has at times left our customers (and content creators) missing a particular feature or wanting a slightly different experience. It's also a bit inconvenient that multiple admins can't be editing/building a course simultaneously without experiencing issues. Review collected by and hosted on G2.com.

Thought Industries gives your content a polished look. Review collected by and hosted on G2.com.

Sometimes support and be slow to respond to an inquiry Review collected by and hosted on G2.com.

I like the possibilities. It seems like TI is always evolving. That is a good thing. Review collected by and hosted on G2.com.

As a primary user of Panorama, it seems updates happen without Panorama in mind. Also, many releases come with bugs that our team has to spend a lot of time troubleshooting. Review collected by and hosted on G2.com.

User Interface is extremely cutting edge and easy to learn how to navigate / customize. Review collected by and hosted on G2.com.

Thought Industries has a few gaps in the interface as far as the slideshow capabilities go, for my organizations use case. Review collected by and hosted on G2.com.

It's a fairly easy platform to use both as a customer and administrator. Quick and reliable customer service response time. Review collected by and hosted on G2.com.

Updates to the platform can cause problems and glitches. Platform limitations. Limited ability to customize user experience. Review collected by and hosted on G2.com.

Very Robust backend - lots of features and capabilities

Account Manager was great to work with Review collected by and hosted on G2.com.

User interface - not to industry standard

lack of customization

support - hard to reach Review collected by and hosted on G2.com.

I like best that Thought Industries is always working to improve their product. Review collected by and hosted on G2.com.

Some of the updates are pushed out with bugs and often change functionality without much prior notice. Review collected by and hosted on G2.com.

Being able to track progress of participants on platform Review collected by and hosted on G2.com.

A few glitches in completion of specific programs with assessments on the platform Review collected by and hosted on G2.com.

Thought industries has an exceptional product offering and a team to back it up. They are very knowledgable and helpful, with great customer service. Their platform is intuitive and they are great at adding new features. Review collected by and hosted on G2.com.

As always, budgetary constraints are key in todays world so of course, we would like to have a lower price point, but realize we get what we pay for. Overall, nothing that we dislike at this point. Review collected by and hosted on G2.com.

The thing that we love most about the Thought Industries platform is that it is specifically designed for businesses like ours that are focused on creating and selling learning products. We looked at a lot of different LMS suites but so many of them are focused on internal trainings. Review collected by and hosted on G2.com.

If there was one thing that we have provided constructive feedback on is the lack of an asset management system built into the platform. The product and feature updates they have come out with recently have been focused on bettering the learning experience for users, which is great, but there are some minor quirks in the our user experience for course authoring. The benefits to our end users and the overall product experience definitely outweighs any of these quirks. Review collected by and hosted on G2.com.

the user-friendly and aesthetically pleasing ux design Review collected by and hosted on G2.com.

a few confusing and unpredictable changes between parent courses and children Review collected by and hosted on G2.com.

I love the Learning Business Platform™ so much that I brag about it all of the time. We use the reporting features to track purchase statistics and assess how many learners are completing the courses. Also, we love using the in-platform email features to engage/communicate with learners and encourage them to leave feedback. Review collected by and hosted on G2.com.

I wish I could more easily calculate conversion rates of users who do a free preview and go on to buy a class - it would help us identify if customers are more or less likely to purchase after taking time to preview a class. Review collected by and hosted on G2.com.

Thought Industries moves us beyond a traditional LMS and to a new, engaging way to create and distribute content and create effective, engaging learning experiences. The platform design and user interface is crisp and clean, it can support most any type of content, enables the creation of engaging learner participation in courses, and the customer support team is always on point to assist with questions or issues. The product roadmap is full of great enhancements that focus on helping content providers capitalize on ecommerce functionality, deliver great content, and create engaging learning experiences for learners. Review collected by and hosted on G2.com.

Just like any other platform, there are some quirks within the system. Because it does offer many distinct and unique features together in one platform, there is a learning curve to understand how all the features work together in the system. Review collected by and hosted on G2.com.

The user interface is intuitive and savvy. The interface is colorfully attractive and well organized. The process for creating accounts for users and logging them onto the platform and a creating a sublicense is quiet easy. Review collected by and hosted on G2.com.

I dislike that there is not currently a reporting function available on our site so I can report back to my main points of contact on utilization metrics. Currently I have 500+ individuals signed up for the online learning modules, but I cannot provide data, analysis or utilization trends to my clients. I also wish I could send a message through the platform to a large group of users . Review collected by and hosted on G2.com.