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SAP Ariba Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

SAP Ariba Media

SAP Ariba Demo - SAP Ariba Buying and Invoicing
With advanced tools to automate manual processes and support close collaboration with suppliers, the SAP Ariba Buying and Invoicing solution can help you streamline procure-to-pay processes across your organization.
SAP Ariba Demo - SAP Ariba Contracts
Contracts are complicated enough. It’s time to cut the manual, paper-based processes that slow down your business. Digitalize everything from contract requests, authoring, and workflows to negotiation, approval, and execution for lower costs and improved relationships.
SAP Ariba Demo - SAP Ariba Strategic Sourcing Suite
Process manufacturers, retailers, and discrete manufacturers that rely on external manufacturers can capture more savings by improving source-to-contract processes and supplier collaboration with a sourcing suite that supports industry-specific processes and systems.
SAP Ariba Demo - SAP Ariba Invoice Management
Buying and invoicing is increasingly integrated and collaborative. You can keep pace by digitalizing and automating invoice management over a global business network. This delivers visibility and efficiency to capture more early-payment discounts and optimize working capital.
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SAP Ariba Reviews (707)

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Reviews

SAP Ariba Reviews (707)

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4.1
707 reviews

Pros & Cons

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Hirdesh P.
HP
Mid-Market (51-1000 emp.)
"Revolutionizes Procurement with Global Supplier Network and Streamlined Automation"
What do you like best about SAP Ariba?

SAP Ariba is distinguished by its operation as a substantial business social network, facilitating immediate connections to millions of suppliers. Rather than engaging in manual vendor searches, users can leverage the Ariba Network to identify, evaluate, and collaborate with partners globally. This innovation transforms the procurement process into a more user-friendly experience reminiscent of Amazon-style shopping, empowering employees to procure from optimal sources at competitive prices.

The primary advantage of this system lies in its significant alleviation of paperwork and the reduction of manual errors. By automating processes from initial sourcing to final payment, SAP Ariba helps ensure corporate compliance and generates cost savings, all without necessitating extensive oversight of individual purchases. This transition from a traditionally sluggish and chaotic process to an efficient digital workflow provides comprehensive visibility into financial expenditures. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

A prevalent criticism of SAP Ariba pertains to its user interface, which many users describe as cumbersome and lacking intuitiveness in comparison to contemporary consumer applications. The navigation across different modules often necessitates excessive clicking, while the substantial learning curve indicates that extensive training will likely be required for team members to attain a level of comfort with the system. Given that it operates as a large, standardized cloud platform, users may experience limitations in customizing specific workflows to accommodate unique business requirements, often encountering technical obstacles in the process.

Moreover, the intricacy involved in the initial setup and the integration with other systems represents another significant challenge. Although designed to be compatible with SAP, the integration does not always proceed smoothly, commonly necessitating the intervention of costly consultants to resolve issues related to data discrepancies or synchronization errors. Furthermore, because the functionality of the system is heavily reliant on supplier engagement, smaller vendors may exhibit reluctance towards participation, finding the registration process for the Ariba Network and associated fees to be excessively burdensome, which could hinder the achievement of complete digital procurement. Review collected by and hosted on G2.com.

KF
Operations
Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"SAP Ariba - One stop software for lead generation to final invoicing and more"
What do you like best about SAP Ariba?

The SAP commerce cloud is very user friendly to implement, with a variety of training features available for first time users. As this is a recent role change, we have been using the system weekly as we continue to set up our information, but have already seen leads come in. We have not had to reach out to customer support at so far, information requirement have been extremely easy to use. In comparison to other 3rd party software, SAP Ariba I have found to be one of the easier systems to use, if not the easiest. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

They do ask for quite a bit of organization information but that is expected. The catalog for added or updated products could be easier to use, but does allow for uploading information via files. Review collected by and hosted on G2.com.

Shivam K.
SK
CA
Financial Services
Mid-Market (51-1000 emp.)
"Powerful Procurement Automation with Vast Supplier Network"
What do you like best about SAP Ariba?

powerful sourcing-to-pay automation, vast supplier network for collaboration, enhanced spend visibility, and strong compliance features, streamlining procurement from finding suppliers to payment, though some find the interface dated Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

complex, non-intuitive interface, slow performance (especially for suppliers), outdated technology compared to rivals like Coupa, poor user experience (too many clicks, hidden functions), and issues with backend processes like bug fixing and slow deployments, leading to frustration, inefficiency, and calls for better customer support and training. Review collected by and hosted on G2.com.

Jose V.
JV
Supply Chain Specialist
Enterprise (> 1000 emp.)
"All-in-One Procurement Platform That Simplifies Complex Processes"
What do you like best about SAP Ariba?

What I liked the most of ariba is the possibility of having all procurement and sourcing functions in a platform. From Supplier Relationship management, spend management until catalogues. It makes the life easier, specially in big companies subjected to quality regulations and help all end users to have a clear view of the processes and status. I specially appreciate the contribution via catalogues. Also the nexts step of ariba, Ariba Supply Chain Collaboration and having connection with S4H, makes things easy for following up orders, status and having all the information in the system. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

The bad part of Ariba is having to deal with suppliers during onboarding. Some of the are not experienced or do not want to use the platform and you need to convince them of it.

Also that some times you need support from technical team to solve some issues such as PO's that are stacked. From my perspective, it should also activate the possibility to send more elaborated PO in PDF format as the standard one is quite simple and not very customizable. Review collected by and hosted on G2.com.

Md R.
MR
Strategy Specialist – Operations & Process Improvement
Small-Business (50 or fewer emp.)
"Streamlined Procurement with Clear Visibility and Strong Compliance"
What do you like best about SAP Ariba?

I appreciate how SAP Ariba offers a well-organized and transparent procurement environment. By centralizing sourcing, contracting, and supplier management, the platform simplifies monitoring spend and maintaining compliance. Its automation of complex procurement workflows, seamless integration with SAP ERP, and comprehensive visibility throughout the purchasing process are particularly valuable. While the interface may require some initial familiarization, it becomes intuitive over time. Additionally, the extensive supplier network greatly facilitates collaboration and streamlines vendor onboarding. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

I appreciate how SAP Ariba offers a well-organized and transparent procurement environment. By centralizing sourcing, contracting, and supplier management, the platform simplifies the process of tracking spend and maintaining compliance. Its automation of complex procurement workflows, seamless integration with SAP ERP, and comprehensive visibility throughout the purchasing cycle are particularly valuable. While the interface may require some time to get used to, it becomes intuitive with experience. Additionally, the extensive supplier network greatly facilitates collaboration and streamlines vendor onboarding. Review collected by and hosted on G2.com.

Radhouane B.
RB
Principal, Energy Strategy & Market Intelligence
"Streamlines Complex Energy Procurement Processes"
What do you like best about SAP Ariba?

I appreciate SAP Ariba for effectively eliminating the chaos often found in managing complex Power Purchase Agreements (PPAs) with Excel. The structured bid formatting in the strategic sourcing module greatly aids in normalizing data and running scenario analyses on pricing formulas, which is critical when suppliers offer various pricing structures. I love the seamless integration with Microsoft Fabric, which is vital as I lead the migration of energy procurement processes. This integration allows for enhanced automation, drastically reducing forecast bias and expediting decision-making processes. The capability to perform rapid 'what-if' simulations, such as anticipating a 20% spike in gas prices, significantly boosts operational agility. Moreover, the automated watchdog feature for supplier insolvency is invaluable, streamlining what was previously a manual and tedious process. The synergy with Jira for infrastructure projects is another highlight, as it ensures procurement milestones are updated automatically, thereby enhancing project tracking and management efficiency. Overall, SAP Ariba's integration capabilities and process automation drastically enhance its utility in managing a high-value energy portfolio effectively across multiple sites. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

I think that SAP Ariba is not built for energy complexity and has high friction for supplier onboarding. My portfolio includes some niche players, like a small solar park operation or localized biogas plant, that are not professional organizations. I want to see improved a simplified low-friction portal specifically for renewable asset owners. Handling complexity means SAP struggles with dynamic formula-based pricing typical for energy contracts. I want to see improvements by allowing us to link a line item directly to live market indices like TTF Gas or EEX Power via API rather than updating a static number manually. Review collected by and hosted on G2.com.

Andrei B.
AB
US Claims Specialist
"Streamlines Invoice Processing with Customizability"
What do you like best about SAP Ariba?

I find SAP Ariba incredibly valuable for its ability to streamline my invoice processing and reconciliation tasks through its faster invoice posting capabilities, leading to enhanced overall efficiency. I love the friendly user interface, which makes it easy to navigate and perform tasks, even with only basic access. Additionally, the system's intuitive design means I can navigate and use it with ease. The customizable features stand out to me; SAP Ariba allows me to tailor it according to my company's specific needs, ensuring that we can meet bespoke customer and vendor requirements by adding or creating special fields for invoices, such as PO numbers, invoice details, and materials. Another key advantage is its seamless connection to our SAP database and transactions, which adds to its functionality. Setting it up was smooth, especially after the initial access was granted, allowing customization of searches and the main page, which enhances the user experience further. Overall, I am impressed by its practical tools that not only enhance productivity but also adapt to our diverse business needs efficiently. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

Sometimes, SAP Ariba can be laggy, and posting an invoice directly in SAP is easier. Invoices can get stuck or parked and require manual input in MIRO or MIR6 transactions. The synchronization between SAP Ariba and SAP needs improvement. SAP Ariba requires more access to certain SAP fields to prevent invoices from being blocked in the process. Review collected by and hosted on G2.com.

Jasmeen D.
JD
Paralegal
"Streamlines Spend Visibility and Control"
What do you like best about SAP Ariba?

I appreciate SAP Ariba for providing better visibility of our spending by ensuring that everything goes through a controlled process with approved items and suppliers. This control helps us adhere to negotiated contracts effectively. I also love how the contract terms are embedded directly into the buying process, which means when a contract is created in SAP Ariba, key elements like pricing, approved items, and service levels are linked to the procurement system. This integration ensures that when end users raise a requisition, SAP Ariba automatically pulls the contracted prices and supplier details, preventing purchases outside of agreed terms. This functionality has greatly enhanced our procurement efficiency and compliance. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

While SAP Ariba enforces contracted items effectively, it heavily relies on suppliers to keep their catalogues up-to-date. If suppliers do not refresh prices or products regularly, compliance may slip. This dependence on accurate and current supplier catalogues can pose challenges in maintaining consistent compliance with agreed terms and conditions. Review collected by and hosted on G2.com.

Rodrigo P.
RP
IT Delivery Associate
"Efficient Centralization, Performance Can Improve"
What do you like best about SAP Ariba?

I really like the process automation that SAP Ariba offers, as it truly optimizes time and tasks in my daily routine. Traceability is also a feature I greatly appreciate, as it allows for enhanced control and centralization of information through a single platform, making it easier to manage suppliers and control orders and contracts. These functionalities significantly contribute to efficiency and effectiveness in daily operations. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

I encounter difficulties in integrating SAP Ariba with internal systems, which can be an obstacle to operational efficiency. Additionally, the system's speed sometimes leaves much to be desired, which negatively impacts productivity. It would be desirable for the platform to be more user-friendly, facilitating its daily use. Review collected by and hosted on G2.com.

VEER s.
VS
Application Architect
Chemicals
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Streamlines Procurement with Powerful Automation and Real-Time Insights"
What do you like best about SAP Ariba?

SAP Ariba’s ability to simplify sourcing, improve visibility, and cut down manual tasks is what I like most it just makes the whole process feel more efficient. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

Sometimes SAP Ariba feels a bit slow and clunky, especially with complex workflows, and the interface can take time to get used to.Reporting and customization can be limiting at times, which makes it harder to adapt the system to unique business needs. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

16 months

Average Discount

9%

Perceived Cost

$$$$$

How much does SAP Ariba cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 12 purchases.

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SAP Ariba Features
Approval
Communication
Documents
Processes
Contracts
Content
Sourcing
Purchasing
Invoicing
Visibility
Performance
Spend
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SAP Ariba